CRP-K3B Iom
CRP-K3B Iom
CRP-K3B Iom
Manufactured by:
Carpigiani Group
Via Emilia, 45
Anzola Emilia Bologna 40011
ITALY
Telephone: 800-648-4389
Facsimile: 336-661-9895
Table of Contents
WARRANTY...............................................................................................................................5
1. INTRODUCTION...............................................................................................................9
1.1 GENERAL INFORMATION .......................................................................................9
1.1.1 MANUFACTURER'S IDENTIFICATION DATA......................................................... 9
1.2 INFORMATION ABOUT THE MACHINE ...............................................................9
1.2.1 GENERAL DATA ......................................................................................................... 9
1.2.2 INTENDED USE.......................................................................................................... 9
1.2.3 NOISE .......................................................................................................................... 9
1.2.4 TECHNICAL FEATURES.......................................................................................... 10
1.2.5 MACHINE ASSEMBLY IDENTIFICATION.............................................................. 10
1.2.6 AUTOMATIC HEAT-TREATMENT CYCLE ............................................................. 11
1.2.7 TEMPERATURE CONTROL..................................................................................... 11
1.2.8 TANK LIDS HOLDER ............................................................................................... 11
2. INSTRUCTIONS FOR USE ............................................................................................12
2.1 CONTROLS................................................................................................................12
2.1.1 MILK SHAKE FUNCTIONS...................................................................................... 13
2.1.2 SUNDAE FUNCTIONS ............................................................................................. 17
2.2 EVENTS .....................................................................................................................19
2.3 MANAGER MENU....................................................................................................20
2.4 OPERATION ..............................................................................................................21
2.4.1 DISPENSING MILK SHAKE ..................................................................................... 21
2.4.2 DISPENSING SUNDAE............................................................................................. 21
2.5 PROGRAMMED CLEANING CYCLE ....................................................................21
2.6 POWER FAILURE.....................................................................................................21
3. DAILY CLOSING PROCEDURES................................................................................22
3.1 MILK SHAKE SIDE ..................................................................................................22
3.1.1 DISASSEMBLING AND CLEANING THE COMPONENTS: .......................................... 22
3.1.2 SANITIZING THE DOOR AREA:..................................................................................... 22
3.1.3 SYRUP LINE CLEANING / SANITIZING ........................................................................ 22
3.1.4 PREPARING THE MACHINE FOR THE OVERNIGHT HEAT TREATMENT CYCLE. 22
3.2 SUNDAE SIDE...........................................................................................................23
3.2.1 SANITIZE THE DOOR AREA: .................................................................................. 23
3.2.2 PREPARE THE MACHINE FOR THE OVERNIGHT HEAT TREATMENT CYCLE.23
4. DAILY OPENING PROCEDURES................................................................................24
4.1 MILK SHAKE SIDE ..................................................................................................24
4.1.1 SANITIZE THE DOOR AREA: ......................................................................................... 24
4.1.4 START THE MACHINE:................................................................................................... 24
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9. TROUBLESHOOTING ...................................................................................................54
9.1 ALARMS ....................................................................................................................54
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Warranty
The warranty doesn’t cover parts and labor to correct or repair malfunctions or machine failures caused by
operator error, machine abuse, unauthorized service intervention or external causes.
Parts Warranty
• Warranty on all component parts except for parts subject to normal wear (such as o-rings, belts,
rubber valves, pump gears , etc.): 1 years from date of first installation
• Warranty on the beater motors: 2 years from date of first installation
• Warranty on the compressor: 3 years from date of first installation
• Warranty on the insulated cylinder–evaporator–hopper
assembly: 5 years from date of first installation
Replaced parts are covered for 1 year from date of their installation.
Freight and duty on parts replaced under warranty are covered.
Labor Warranty
The labor required to correct component malfunctions or to replace defective parts is provided free of
charge for 1 year from date of installation.
Special Conditions
Local rates and conditions for out–of–warranty service will be negotiated between the authorized local
service agency and local McDonald’s organizations.
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Conventional Symbols
ATTENTION ELECTRIC SHOCK DANGER
The staff involved is warned that the in observance of safety rules in carrying out the
operation described may cause an electric shock.
NOTE
It points out significant information for the staff involved.
WARNING
The staff involved is warned that the in observance of information may cause a loss of data
and damages to the machine.
PROTECTIONS
This symbol placed by description side means that the operator must use personal
protections against an implicit risk of accident.
SAFETY
When using industrial equipment and plants, one must be aware of the fact that drive
mechanisms (rotary motion), high voltage components, as well as parts subject to high
temperatures may cause serious damages to persons and things.
Who is in charge of plant safety must be on the look-out that
- an uncorrect use or handling is avoided
- Safety devices must neither be removed nor tampered
- Only original spare parts are to be used especially as far as those components with safety functions are
concerned (ex.: protection microswitches, thermostats).
WARNING
The machine must be installed only by a specialized and authorized technician; when
installing the machine, insert a differential magnetothermal protection switch on all poles of
the line, adequately sized to the absorption power shown on machine data plate and with
contact opening of 3 mm at least. This switch is used to cut off the power supply. Any
replacement of the power cable must be carried out only by a specialized and authorized
technician.
• Never put your hand into the machine, during production and cleaning operations. Before carrying
out any maintenance operation, make sure that the machine is in “STOP” position and main switch
has been cut out.
• It is forbidden to wash the machine by means of a stream of water under pressure.
• Disconnect electrical power before removing any side or rear panel.
• CARPIGIANI is not responsible for any accident that might happen during operation, cleaning
and/or servicing of its units, if this warning has not been fully complied with.
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Product samples should be taken periodically by a qualified expert in order to asses the
bacteria count in the product. The bacteria count in the samples should be below the
figures given below:
Standard Plate Count (SPC)……………..50,000
Coliform …………………………………………10
Should the bacteria counts exceed the figures listed above then there is a source of bacterial
contamination. The source of contamination must be identified and corrected. High bacteria counts are
indicate that a product is not safe for consumption. You must inform the machine operator on how to
prevent bacterial contamination of the product.
Note: Soft serve yogurt will generally have high bacteria counts – this is normal and helps define the
product. However, COLIFORM bacteria contamination is NOT ACCEPTABLE in any food product. The
information given below will help prevent coliform bacteria contamination problems.
The following is a list of possible bacteria contamination sources along with methods of
prevention.
SOURCE OF
CONTAMINATION
PREVENTION
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SOURCE OF
CONTAMINATION
PREVENTION
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1. INTRODUCTION
1.1 GENERAL INFORMATION
LEGEND:
A
A= Serial number F
B= Machine type
C= Voltage
D= Fuss/Breaker size C
E= Gas type and weight D
F= Frequency
The K 3 machine must only be used for the production of ice cream and milkshake, within the functional
limits listed below:
• Voltage: ±10%
• Min. ambient temperature: 50°F (10°C)
• Max. ambient temperature: 109°F (43°C)
• Max relative ambient humidity: 85%
This machine has been designed for its use in closed places not subject to explosion-proof standards;
consequently, it shall be used in places complying with normal atmosphere.
1.2.3 NOISE
The continuous level of acoustic radiation pressure, which has been weighed and called A on working
place, turns to be lower than 70 dB(A), both by aircooled and water-cooled units.
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2 in
in
28
n
2i
59 in
57 in
40
in
41
in
Installed Full
Hourly Production * Hopper capacity Flavors Electrical supply
power load
Net
Model SUNDAE SHAKE weight
SUNDAE TTS
lb / kg
Gallons Galons SUNDAE SHAKE Volt - V Phase Cycle - Hz kW Amps
3,5 oz. / 100 gr 13,5 oz. / 400 ml Liters Liters
lb /kg lb / kg
portions portions
LEGEND:
6
1 Syrup tanks cabinet
5
2 Hopper cover
3 Hot toppings 3
4 Room temperature toppings 4
5 Dispensing head shake side 7
6 Dispensing head soft side
7 Aircondenser 1
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The machine has been pre-set at the factory to start automatically a heat cycle every night at 2 am. (the
automatic heat-treatment time can be re-set at a different time by a trained technician.
When the machine is set to STOP, the tank temperature is controlled: if it is higher or equal to 59°F (15°C),
the execution of a heat-treatment program is forced. So, by pressing the PROD. button, heat-treatment
program will automatically start.
NOTE:
After the machine’s brush cleaning, it is necessary to push the PROD. button within 60 minutes after the
front lid closing. During the 60 minutes the test at 59°F (15°C) is masked and Production is accepted. After
the 60 minutes, the machine does not accept the PROD. button any more and it sets to heat-treatment
function.
When you need to refill the mix tank, lift the lid and turn it upside down. Insert the handle of the lid in the
slot of the holder placed on the other lid. You need not to remove the holder.
LID HOLDER
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The K 3 is equipped with two front push-button panels, one for the controls related to the SHAKE side and
one for the controls related to the SUNDAE side.
MAIN FUNCTIONS:
- Stop Agitation Button/Lock button
- Production
IMPORTANT
Push-buttons are activated keeping the finger (not the nail) pressed on it for at least 1/2 second
(safety feature).
WARNING
TO REDUCE WEARING OF THE BEATER BLADE (POS. 430) USE AGITATION FUNCTION JUST FOR
THE TIME STRICTLY NECESSARY.
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STOP BUTTON
By pressing this button during operation, the machine stops (LED on).
DISPLAY Comments
10:33:21 Fri When the machine is in STOP, the display shows Time
and Date.
10:33:21 Fri In case we have an ALARM activated, the backlight of the
Overload Beater LCD display will flash, and the display indicates the kind of
ALARM.
PRODUCTION BUTTON
Preparation (startup): On pushing this button, its LED will blink 15 minutes while the
machine is freezing the product. For that time, dispensing is not allowed.
Production (LED is always on): The product is ready to be dispensed and it is kept at the
desired consistency by the Hard-o-Tronic system. If the machine has been in the production
mode and then placed in Stop the 15 minutes start up procedure will be automatically bypassed if
the time in Stop does not exceed 60 minutes; otherwise the start up procedure will be repeated.
By pressing this button from STOP, the display indicates:
Sundae Ready ! When the ice cream or Milk Shake has reached the
Wash in 14 days desired consistency the display shows “READY“
Do Not Serve ! In case of ALARM, this will be displayed on the second
Overload Beater row.
Hopper Ð +14ċ While in Prod mode, we can go to the next page of the
2 Cylinder Ð +13ċ display by pushing PROD key. Temperatures are
indicated.
Set=090 Hot=085 Pushing PROD again, we move to the next page showing
3 actual consistence and the SET to be reached.
Cones today Pushing PROD again, we move to the next page showing
4 1543 the daily cone counter
Total Cones Pushing PROD again, we move to the next page showing
5 123456789 the TOTAL cones counter
TEV=+10 TGV=-22 Pushing PROD again, we move to the next page showing
6 TEC=+13 TE1=-12 the temperature in the hopper, in the cylinder, ..
Pushing PROD again, we move to the next page that is the first page.
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AGITATION BUTTON
By pressing this button from STOP, the led turns on and the display indicates:
TEV=+13 TEC=+13 Pushing one time this button, the beater motor and the mix
pump motor will turn ON.
1
TEV=+13 TEC=+13 Pushing a second time this button, the beater motor will
Beater Motor OFF SOP whereas the mix pump remains ON.
2
LOCK BUTTON
To clean the keyboard panel with a clean towel it is recommended to block the keys of the
keyboard as follows:
Push for 3 seconds button, the respective led will flash indicating that the keyboard
is blocked. At this stage you can clean the keyboard without any risk. To reactivate the
keyboard push for 3 seconds button, the led will get off.
Note: Once the heat treatment cycle has started, it can not be interrupted. The
complete heat-treatment cycle will take less than 4 hours to be completed.
During the heating and Pause cycles, the mix in the machine is very hot. Do not
attempt to draw mix or disassemble the machine.
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Maximum
filling level
indicator
Mix level
sensor
When the LCD back light is blinking, that means an alarm has tripped.
When it becomes solid, the alarm which has previously tripped, has automatically reset
and the indication on the display must be reset by pressing RESET button .
In STOP by pushing the button the piston opens and remains opened; by pushing
again it closes.
In STOP The “coloured cup” button are used for syrup calibration.
- If the quantity of syrup is not satisfactory then modify the calibration as explained in
the manager menu.
- By pushing a second time while the syrup pump is ON, the pump will run at MAX
speed in order to flush and clean the syrup tubes.
MANAGER MENU
1) To access the Manager Menu push simultaneously both keys and then release
immediately.
On the display you will read the first step of the Manager Menu:
Step U01
Hour 10
The first row indicates the step number, and the second row indicates the description and value.
The following table illustrates all the steps of the manager menu:
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STOP BUTTON
By pressing this push-button during operation, the machine stops (LED on).
DISPLAY Comments
10:33:21 Fri When the machine is in STOP, the display shows Time and Date.
10:33:21 Fri In case we have an ALARM activated, the backlight of the LCD
Overload Beater display will flash, and the display indicates the kind of ALARM.
PRODUCTION BUTTON
Press PROD button to start the production mode (LED on). The motor and compressor are
automatically controlled by HARD-O-TRONIC system.
Do Not Serve ! When the sundae is not ready, the display shows: “DO
1 Wash in 14 days NOT SERVE“
Sundae Ready ! When the sundae has reached the desired consistency the
Wash in 14 days display shows “READY“
Do Not Serve ! In case of ALARM, this will be displayed on the second row.
Overload Beater
Hopper Ð +14ċ While in Prod mode, we can go to the next page of the
2 Cylinder Ð +13ċ display by pushing PROD key. Temperatures are
indicated.
Set=090 Hot=085 Pushing PROD again, we move to the next page showing
3 actual consistence and the SET to be reached.
Cones today Pushing PROD again, we move to the next page showing
4 1543 the daily cone counter
Total Cones Pushing PROD again, we move to the next page showing
5 123456789 the TOTAL cones counter
TEV=+10 TGV=-22 Pushing PROD again, we move to the next page showing
6 TEC=+13 TE1=-12 the temperature in the hopper, in the cylinder, ..
Pushing PROD again, we move to the next page that is the first page.
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TOPPING HEATER
In PROD. function the two hot topping containers are heated automatically to
reach the desired temperature. In case the water level in the bainmarie is too low
the display will indicate an alarm in order to refill with water.
AGITATION BUTTON
By pressing this button from STOP, the led turns on. The beater and the mix pump motor
get ON until you press STOP or after 3 minutes. The display indicates:
LOCK BUTTON
To clean the keyboard panel with a clean towel it is recommended to block the keys of the
keyboard as follows:
Push for 3 seconds button, the respective led will flash indicating that the keyboard is
blocked. At this stage you can clean the keyboard without any risk. To reactivate the
keyboard push for 3 seconds button, the led will get off.
Note: Once the heat treatment cycle has started, it can not be interrupted. The
complete heat-treatment cycle will take less than 4 hours to be completed.
During the heating and Pause cycles, the mix in the machine is very hot. Do not
attempt to draw mix or disassemble the machine.
WARNING
Do not draw sundae or disassemble the machine during the heat-treatment because
the product is very hot and under pressure.
Maximum
filling level
indicator
Mix level
sensor
When the LCD back light is blinking, that means an alarm has tripped.
When it becomes solid, the alarm which has previously tripped, has automatically reset
and the indication on the display must be reset by pressing RESET button .
2.2 EVENTS
In order to read the events, the machine should be in STOP then push until ****READ EVENTS****
is displayed.
02:00:00 06 APR
START PASTEUR
The first event will appear on the display. Push or in order to scroll UP or DOWN the events
list.
5) To access the Manager Menu push simultaneously both keys and then release
immediately.
On the display you will read the first step of the Manager Menu:
Step U01
Hour 10
The first row indicates the step number, and the second row indicates the description and value.
The following table illustrates all the steps of the manager menu:
THE MACHINE IS READY FOR START-UP ONLY AFTER IT HAS BEEN PERFECTLY
CLEANED AND SANITIZED.
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2.4 OPERATION
WARNING
It is important to keep the sensor clean and to use a fresh clean cup of the recommended type.
The cup seal must always face away from the sensor.
The machine is equipped with an automatic system that calls for washing of the parts in contact with the
product at least every 14 days.
In PROD. the second row of the display indicates the days remaining to the next cleaning.
Sundae Ready !
Wash in 14days
• STORAGE
• PRODUCTION
• HEAT-TREATMENT (COOLING stage)
upon the return of power, the temperature at the time of failure and the duration of the black-out will be
automatically checked and the machine will resume operating in the same function or it will start a new
HEAT-TREATMENT cycle, in accordance with the applicable safety standards:
CAUTION
If a blackout exceeds four hours, it is always necessary, to avoid health hazards
in the dispensed product, to disassemble, to wash, to rinse and
to sanitize the parts as indicated in Section 4 of this manual.
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ER
either moisture or food splashed.
SANITIZ
3.1.3 SYRUP LINE CLEANING / SANITIZING
Wiping pick up tubes:
a) Remove the syrup pick up tubes from the syrup jugs or disconnect the syrup connectors from the bags,
b) Wipe the outside of the pick up tubes/syrup connectors with a clean, sanitized towel.
c) Remove the syrup jugs/syrup bags from the cabinet.
Sanitizing the syrup lines:
a) Fill an empty pail with McD sanitizer prepared in water 122-140°F (50-60°C) [1 packet in 2-1/2
gallons (9-1/2 liters) of water = 100 PPM] (and mix the powder).
b) Place the pick up tubes inside. Push STOP button, then the corresponding “coloured cup” button
two times to run the syrup pump at maximum speed and let the sanitizing solution flow for 1
minute. Press STOP button to stop the syrup pump.
c) Repeat for all syrup lines.
d) Keep the pick up tubes in the pail containing the sanitizing solution.
e) The machine is in STOP function, push PROD button.
ATTENTION
Make sure that you don’t keep the machine in STOP; in fact the machine will show on the display
the message “WHY IN STOP?” in order to remind you to push PROD button as soon as you finish
the syrup cleaning procedure.
3.1.4 PREPARING THE MACHINE FOR THE OVERNIGHT HEAT TREATMENT CYCLE.
a) Open the hopper cover to verify the mix level.
b) Fill the hopper with McD shake mix to the Max level. The “ADD MIX” message on the display
should be off.
c) Keep the machine in PROD mode.
WARNING
If the mix in the hopper is below the medium level ("ADD MIX" MESSAGE ON DISPLAY),
the heat-treatment cycle will not start.
NOTE:
To clean the keyboard panel with a clean towel it is recommended to block the keys of the keyboard as follows:
Push for 3 seconds button, the respective led will flash indicating that the keyboard is blocked. At this
stage you can clean the keyboard without any risk .To reactivate the keyboard push for 3 seconds
button, the led will get off.
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Make sure your hands are clean and sanitized before performing the following procedures.
ER
dispensing spout.
SANITIZ
d) Spray the spigot area and spigot spout with sanitizer.
e) Wipe exterior of machine with clean sanitized towel.
3.2.2 PREPARE THE MACHINE FOR THE OVERNIGHT HEAT TREATMENT CYCLE.
a) Open the hopper cover to verify the mix level.
b) Fill the hopper with McD sundae mix to the Max level. The “ADD MIX” message on the display
should be off.
c) Keep the machine in “PROD.” mode.
WARNING
If the mix in the hopper is below the medium level ("ADD MIX" message on the display),
the heat-treatment cycle will not start.
NOTE:
To clean the keyboard panel with a clean towel it is recommended to block the keys of the keyboard as
follows:
Push for 3 seconds button, the respective led will flash indicating that the keyboard is blocked. At this stage
you can clean the keyboard without any risk. To reactivate the keyboard push for 3 seconds button, the led
will get off.
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reason by reading the alarm messages and press in order to reset the message on the display.
Press STOP then PROD. button to run a manual heat-treatment cycle. If the heat treatment cycle is
successfully completed, the lock out resets automatically and the machine is ready to go in production.
No product can be dispensed during the heat cycle (approximately three hours).
Make sure your hands are clean and sanitized before performing the following procedures.
ER
d) Wipe exterior of machine with clean sanitized towel.
SANITIZ
4.1.2 REMOVING THE SANITIZING SOLUTION FROM SYRUP LINES
a) Remove the pick up tubes from the pail containing the sanitizing solution and put them on a clean
towel in the cabinet.
b) The machine is in STORAGE function, push STOP
c) Push the corresponding “coloured cup” button two times to run the syrup pumps at maximum
speed in order to empty the tube from the remaining sanitizing solution
d) Press STOP button to stop the syrup pump
e) Repeat for all syrup lines
WARNING
Do not keep a syrup line empty. In case you are using only 3 syrup flavours, you should
close the hole of the front lid using the tap delivered with the accessories as indicated in
sect. 6.4.2.1
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Make sure your hands are clean and sanitized before performing the following procedures.
ER
d) Spray the spigot area and spigot spout with sanitizer.
SANITIZ
e) Wipe exterior of machine with clean sanitized towel.
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WEEKLY CLEANING
On a weekly basis, certain machine parts must be disassembled, washed, sanitized and re-
assembled. The following is the list of operations to be performed weekly in addition to the regular
daily cleaning procedure.
Make sure your hands are clean and sanitized before performing the following procedures.
• DISASSEMBLY
step 1
Loosen the locking collar until the plunger assembly can be removed from the pump cylinder.
NOTE
The plunger spring is slightly compressed so use care when removing the knob.
step 2
Remove the discharge tube assembly by rotating it counterclockwise until the flats
on the discharge tube bushing clears the valve body locking grooves, then carefully
pull the discharge tube assembly from the valve body.
step 3
Separate the O-ring from the discharge tube bushing by squeezing on the O-ring
and sliding it in the bushing groove until the O-ring can be rolled out from the
groove.
step 4
Remove the cylinder assembly from the valve body by applying down pressure on the
cylinder assembly while rotating it counterclockwise direction until the tabs of the
cylinder assembly clear the locking grooves on the valve body.
step 5
Remove the O-ring from the valve body.
step 6
Place all parts in a clean container.
• WASHING
NOTE
DO NOT use tools that can scratch polished surfaces. Do use clean and sanitized brushes.
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step 1
Wash all pump components in the McD All Purpose Super Concentrate (APSC) and hot water 122-140°F
(50-60°C) (or with hot McD APSC from the KayStar dispenser at the back sink).
step 2
Rinse them with clear water. Use the supplied brushes to clean the discharge tube assembly and the valve body. It
is recommended that the small parts be washed in a pan or other container so they will not be lost.
step 3
Sanitize the pump components immerging them in a container with McD Sanitizer prepared in water 70-
90°F (21-32°C) [1 packet in 2-1/2 gal. (9-1/2 liters) of water = 100 PPM] (and mix the powder)] and waiting
for 1 minute.
step 4
Allow the pump parts to air-dry after sanitizing.
• REASSEMBLY
step 1
Lubricate and position the knob O-ring in its groove on the knob. Set the knob aside.
step 2
Assemble the washer, the spring, the head insert, and the head tube on the piston and stem assembly.
step 3
Slip the gaging collars (if they are used) onto the head tube, then place the locking collar on the head tube.
step 4
Hold onto the head tube and push the piston and stem assembly into the head
tube, compressing the spring. When the threaded end of the stem projects
through the head tube, thread the knob onto the piston and stem assembly.
step 5
Set the assembled plunger assembly aside.
step 6
Lubricate the O-ring with approved lubricant and install the O-ring in its groove
on the discharge tube assembly bushing. Temporarily set the discharge tube
assembly aside.
step 7
Lubricate the O-ring with food grade lubricant and install the O-ring in its groove
in the valve body.
step 8
Align the tabs on the cylinder flange with the notches in the valve body. Tilt the
cylinder assembly slightly and slide the widest section of the flange under the
center locking groove of the valve body. Rotate the cylinder assembly clockwise
while applying down pressure on the cylinder assembly until the flange tabs
fully engage the locking grooves of the valve body.
step 9
Position the discharge tube assembly on the valve body, aligning the flats on
the discharge tube assembly bushing with the locking tabs on the valve body.
Push down on the discharge tube assembly until it is seated. Rotate the
discharge tube assembly clockwise to lock it in place.
step 10
Slide the lid onto the discharge tube assembly and the cylinder assembly and
secure the lid with the discharge tube nut.
step 11
Apply food grade lubricant to the discharge fitting O-ring and install the O-ring on
the discharge tube fitting. Install the fitting in the discharge tube by pushing the
fitting into the discharge tube and rotating it in a clockwise direction.
step 12
Apply a small amount of food grade lubricant to the seal flare, install the plunger
assembly in the pump body assembly, and tighten the locking collar.
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NOTE: This procedure should be performed on a morning after the pumps were disassembled and
cleaned.
Step 1
Dispense one serving of topping into a sundae cup. Discard this sample.
Step 2
Dispense second serving into a sundae cup.
Step 3
Insert the digital thermometer into the topping. Let the digital thermometer stabilize for 20 seconds.
NOTE: Topping temperature should be between 115° and 125°F (46° and 52°C) and must be this
temperature before the pump calibration can begin. Water bath temperature should be between
135° and 145°F (57° and 63°C).
Step 4
If the temperature is too cold or too warm, call service to adjust.
Step 5
Hold the small chamber of the calibrating cup under the dispensing nozzle.
Step 6
Push the dispensing lever down for one full stroke. The topping should be directed to the bottom of the
calibrating cup. Do not allow the topping to fall on the sides of the cup.
NOTE: The amount of dispensed topping should be one fluid ounce (29.6 ml).
Step 7
If the amount of dispensed topping is not correct, consult the troubleshooting section of your equipment
manual.
Step 8
Repeat for the other topping pump.
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NOTICE
MAKE SURE YOUR HANDS ARE CLEAN AND SANITIZED
NOTICE
ALL PARTS REMOVED FROM THE MACHINE SHOULD BE PLACED INTO A CONTAINER, AND
TRASPORTED TO THE SINK FOR CLEANING, RINSING AND SANITIZING
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WARNING
Every time the display shows “WASH TODAY” alarm, you have to push
Push the button then push button to allow the milk shake to flow out until it becomes liquid.
step 4
Push the “STOP” button to close the piston, stop the beater motor and the mix pump.
step 5
Remove the pressure tube:
In the hopper, disconnect the pressure tube from the pump, turn it sideways and remove it by pulling it up
from its seat.
Remove the mix pump:
Grasp the pump and turn it in a clockwise direction of 45° then pull it out towards you. Make sure that the
pump drive shaft and seal are taken out with the pump.
Remove the mix agitator:
Remove the agitator from the hopper by pulling it upwards.
step 6
Pump body
Push the button in order to open the piston and drain the rest of
the liquid mix.
step 7
Use the button to open and close the piston when necessary
while still in STOP. Drain the hopper completely. To close the piston,
press the “STOP” button.
step 8 Feeding
Rinse the machine tube
Pour 2,5 gallons (9.5 liters) of cool, clean water into the mix hopper.
Use the white hopper brush to scrub the mix hopper, mix level sensor
and the outside the agitator shaft.
Use the small brush to clean the mix inlet hole and the drive hub of the
mix pump.
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step 9
Drain rinse water from hopper and cylinder
Place an empty pail under the milk shake spout.
Push the button to open the spigot piston and let the water drain out. Press the button and
let the beater run for about 10 seconds. Press the “STOP” button to stop the beater; the piston closes
automatically.
Push the button to open the spigot piston and let the water flow completely out.
Repeat steps 8 and 9 until the rinse water being dispensed is clear.
step 10
Clean the machine
Fill the tank with 2-1/2 gallons (9-1/2 liters) of warm water APSC solution.
step 11
Press the button and let the beater run for about 10 seconds.
step 12
Push the “STOP” button.
step 13
Use the white hopper brush to scrub the mix hopper, mix level sensor and the outside the agitator shaft.
Use the small brush to clean the mix inlet hole and the drive hub of the mix pump.
step 14
Push the button and let the liquid flow completely out.
step 15
Then push the “STOP” button to close the piston.
step 16
Rinse the machine
Rinse with clear water, push the button and let the water flow completely out. Press the “STOP”
button to close the piston.
step 17
Sanitize the machine
Fill the hopper with McD Sanitizer prepared in water 70-90°F (21-32°C) [1 packet in 2-1/2 gal. (9-1/2 liters)
of water = 100 PPM].
step 18
Press the button and let the beater run for 10 seconds then push STOP.
Use the white hopper brush to scrub the mix hopper, mix level sensor and the outside the agitator shaft.
Use the small brush to clean the mix inlet hole and the drive hub of the mix pump.
step 19
Leave the solution of McD Sanitizer for a minimum of 1 minute.
step 20
Push the “ ” button and let the sanitizer flow completely out.
step 21
Push the “STOP” button.
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step 1
Remove the pump drive shaft and seal from the pump.
step 2
By holding the feeding tube (#271A) upwards turn it counter-clockwise and pull it out.
96
243
39A
1178
38A
Pos. Description
202A
8B Hand screws
31 Check valve-slit 1117
32A Pressure pipe
38 Driving gear 207
38A Driven gear
39A Pump body
1117
96 Pump shaft 38
100 Shake chamber tube
202A Pump housing
206 Spring 245
1131
31
step 3
Using the O-ring extractor, remove the O-ring (#1412). Remove the spring (#206A) and the back flow valve
(#245).
step 4
Unscrew the 2 knobs (#8B) and separate the cover (#202A) from the pump body (#39A).
step 5
Using the or-ring extractor, remove the large O-ring (#1178). Tapping the pump body against the palm of
your hand, remove the pump gears (#38 and 38A).
step 6
Pull the connection tube (#207) from the pressure pipe. Remove the O-rings (#1131 and 1117) and the
duck bill valve (#31).
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CAUTION
Before disassembling the dispensing head, make sure that the hopper and
the cylinder are completely drained.
30A
Pos. Description
7A Dispensing door
8A Hand screws
1195
30A Piston 1240
31A Syrup duck bill valves 1130
369 Spinner
370 Spout cap
377 Syrup valves support
1109 O-ring
1195 O-ring
1130 O-ring
8A
1142 O-ring 369
1240 O-ring
1246 O-ring 1253
1109
370
7A
step 1
With the machine in STOP mode, push button to open the piston
step 2
Open the protection cover (ref. C).
step 3
Ref. A
Slide up with the fingers the connection (ref. A) and turn clockwise the bracket
(ref. B).
Step 4
Remove the cup holder.
Step 5
Twist spout cap (#370) clockwise then pull it down in order to remove it (the
Ref. C
warning IMSB OPEN flashs on the display)
step 6 Ref. B
Slide the spinner out (#369).
CAUTION
Be careful not to drop the spinner: it may be seriously damaged.
step 7
Unscrew the four door retaining knobs (#8A) and remove the dispensing door from the four studs by pulling
it towards you. (Fig. 4)
step 8
Remove the valve block (#377) sliding it down.
step 9
Remove the 4 o-rings (#1109) from syrup outlet
on the front of the machine
step 10
Holding the dispensing door (#7A) straight up, 4 5
remove the piston by pulling it upward (Fig. 5)
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step 11
Using the O-ring extractor, remove:
a) the piston O-ring (#1130).
b) the door O-ring (#1195).
c) the 2 piston housing O-rings (#1240) located inside the dispensing door.
d) the spout cap plate O-ring (#1253).
e) Remove the duck bill valves and the 8 o-rings (#1246) of the syrup valve block.
step 1
Remove the shake beater (#21) from the cylinder pulling it towards you.
CAUTION!
Be careful not to hit the cylinder walls with the shaft of the beater when pulling it out.
step 2
Slide the beater seal (#28) out of the beater shaft.
CAUTION!
Make sure that the beater seal is in its place and be careful not to lose it and to reassemble it after
washing.
step 3
Remove the idler (#24A) from the beater frame (#21A).
step 4
Remove the beater blade pin (#726) pulling it upward and remove the blade (#430).
step 5
Remove the pin O-ring (#1271).
726
1271 Beveled
blade A
A
430A Pin
Rubber stoppers
744
Pos. Description
21 Beater
28A
24A Counter beater
28A Stuffing box (beater seal)
21A
430A Beater blade
726 Beater blade pin
1271 O-ring
24A
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3
1
2
step 7
Rinse the machine
Close the spout handle, pour 2,5 gallons (9.5 liters) of cool, clean water into the mix hopper.
Use the white hopper brush to scrub the mix hopper, mix level sensor and the outside the agitator shaft.
Use the small brush to clean the mix inlet hole and the drive hub of the mix pump.
Drain rinse water from hopper and cylinder
Place an empty pail under spout. Open the spigot piston and let the water drain out.
step 8
Rinse with warm water until the solution runs clear.
step 9
Press the button and let the beater run for 10 seconds.
step 10
Turn the machine off by pushing the “STOP” button and let the water flow out.
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step 11
Clean the machine
Fill the hopper with 2-1/2 gallons (9-1/2 liters) of warm APSC solution.
step 12
Clean the hopper walls, the level sensor and outside of the agitator shaft using the supplied brushes.
step 13
Pull the dispensing handle and let the liquid flow out completely.
step 14
Rinse the machine
Rinse with clear water, pull the spigot handle and let the water flow out.
step 15
Sanitize the machine
Fill the hopper with McD Sanitizer prepared in water 70-90°F (21-32°C) [1 packet in 2-1/2 gal. (9-1/2 liters)
of water = 100 PPM].
step 16
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step 1
Remove driveshaft (#96) and seal (#243).
step 2
Keeping the feeding tube (#271) upward turn it counterclockwise and pull it out.
step 3
Pull the spring (#206) and the back flow valve (#245) out. Using the o-ring extractor, remove the O-ring
(#1412).
step 4
Unscrew the 2 knobs (#8B) and separate the cover (#202) from the pump body (#39).
step 5
Using the o-ring extractor, remove the large O-ring (#1178). Tapping the pump body against the palm of
your hand, remove the pump gears (#38-#38A).
step 6
Pull the connection tube (#207) from the pressure pipe. Remove the O-rings (#1131 and 1117) and the
duck bill valve (#31).
96
243
39
1178
38A
202
1117
207
Pos. Description
206 Spring
207 Connection tube
243 Seal mix pump drive shaft 32
31
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CAUTION
Before disassembling the dispensing head, make sure that the hopper
and the cylinder are completely drained.
Pos. Description
step 1 8
With the machine in STOP mode, remove the two retaining knobs (#8) and pull the door assembly towards
you sliding it off the two front panel studs.
step 2
Remove the pivot O-ring (#1289)
step 3
Pull the dispensing handle (#5) so the piston (#30) raises in its housing and pull the pivot pin (#6) out
releasing the dispensing handle (#5).
step 4
Using the dispensing handle lever, pull the piston (#30) out completely .
step 5
Using the o-ring extractor, remove:
a) the 2 piston O-rings (#1153)
28
b) the large dispensing door O-ring (#1188)
25P
step 1
Pull the beater (#21) out of the cylinder.
step 2
Slide the beater seal (#28) out of the beater shaft. 24
step 3 430
Pull out and remove the end pusher (#25P) and the idler (#24).
step 4
Remove the 3 beater blades (#430) .
CAUTION
The beater seal is very important. It must be checked regularly for wear and tear. It must always be
on the beater shaft and properly lubricated, during operation, otherwise mix will leak in the drip
tray.
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step 1
Fill a clean sink with the McD All Purpose Super Concentrate (APSC) and hot water 122-140°F (50-60°C)
(or with hot McD APSC from the KayStar dispenser at the back sink).
step 2
Wash the disassembled parts with the APSC solution and scrub them thoroughly with the brushes
provided with the machine. As you proceed, rinse with hot water. Make sure all lubricant and mix film is
removed from parts.
step 3
Fill another sink with McD Sanitizer prepared in water 70-90°F (21-32°C) [1 packet in 2-1/2 gal. (9-1/2
liters) of water = 100 PPM].
step 4
Place the parts in the sanitizing solution. Leave them there for a minimum of 1 minute.
step 5
Place the milk shake components on the milk shake tray to air-dry.
step 6
Place the sundae components on the sundae tray to air-dry.
step 7
Return to the machine with a small amount of McD Sanitizer.
step 8
Dip a brush into the sanitizer and thoroughly brush both freezing cylinders.
step 9
Dip a brush into the sanitizer and thoroughly brush clean the mix inlet hole and the pump drive hub
openings in the rear of both mix hoppers.
Step 10
Spray the back of cylinder with sanitizer.
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step 11
Dip a brush into the sanitizer solution thoroughly brush clean the syrup injectors located on the front panel
just under the milk shake cylinder.
4) Air-Dry
3) Sanitize
2) Rinse
1) Wash
IMPORTANT!!
We recommend not to wash the Sundae and Milk Shake components all together
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step 1
Lubricate the blade pin O-ring (#1271) and slide it onto the pin (#726).
726 Beveled
1271 blade A
A
430A
Pin
Rubber stoppers
744
Pos. Description
28A
21A Beater
21A
24A Counter beater
28A Beater seal
430A Beater blade
726 Beater blade pin
24A
1271 O-ring
CAUTION!
Check the rubber stoppers for integrity. Replace if worn or damaged.
step 2
Place the blade (#430A) in its housing on the beater (#21A) aligning the pin hole with the hole on the
beater. Secure the blade (#430A) onto the beater (#21A) inserting the beater blade pin (#726) into the
blade and the beater hole. The head of the rubber stoppers should rest on the beater frame.
step 3
Replace the idler (#24A) in the beater frame (#21A) first inserting the front shaft into the slot of the beater
front housing and then inserting the idler shaft into the rear housing. Push it towards the back, otherwise
the idler may fall out.
step 4
Lubricate the sides of the beater seal (#28A) and slide it onto the beater shaft.
CAUTION!
The beater seal is very important. It must be checked regularly for wear and tear. It must always be
on the beater shaft and properly lubricated, during operation, otherwise mix will leak in the drip
tray.
step 5
Insert the beater assembly into the cylinder, push it to the end and rotate it slightly until its shaft enters the
rear hub: the self adjusting blade should be inside the rim of the cylinder.
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step 1
Lubricate and replace the 4 syrup outlet o-rings (#1109) on the front panel of machine.
step 2
Lubricate the O-rings and replace them in their respective position i.e.:
a) Replace the 8 o-rings (#1246) on the syrup distribution block (#377),
b) Replace the 4 duck bill valves (#31A) on the syrup distribution block (#377),
c) Replace the syrup distribution block (#377) in its position on the front panel of the machine,
d) Replace the 2 piston housing O-ring (#1240) in the dispensing door,
e) Replace the O-ring (#1130) on the piston,
f) Replace the O-ring (#1195) on the dispensing door,
g) Replace the O-ring (#1142) on the spinner plate
step 3
Holding the dispensing door (#7A) upward, lubricate and replace the piston
(#30A) in its position in the front door.
step 4
Fit the dispensing door (#7A) in the four front panel studs and fasten it with
the four knobs (#8A) hand-tightening them in alternate sequence. Ref. A
step 5
Lubricate the spinner shaft and insert the spinner (#369) into its housing.
step 6
Mount the spinner plate (#370).
step 7 Ref. C
Move up the spigot piston, slide up the connection (ref. A) and close the Ref. B
bracket (ref. B) on the piston.
step 8
Close the protection cover (ref. C). Ensure cover is closed properly
otherwise the machine will not operate.
step 9
With the machine in STOP mode push the button to close the piston
Pos. Description
30A
7A Dispensing door
8A Hand screws
30A Piston
31A Syrup duck bill valves 1195
1240
369 Spinner 1130
370 Spout cap
377 Syrup valves support
1109 O-ring
1195 O-ring
1130 O-ring
1142 O-ring
1195 O-ring 8A
369
1240 O-ring
1246 O-ring 1253
1109
370
7A
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Rif. 2
Rif. 1
In case you are using only 3 syrup flavours, you should close the hole of the front lid using the tap ref. 1
delivered with the accessories.
This step can fit only in the hole indicated by X in the fig.
To block it firmly use the key ref. 2.
By doing so, the forth syrup flavour that corresponds to the blue cup button becomes disabled.
The tap and its o-ring should be disassembled, cleaned and sanitized during the periodical cleaning.
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step 10
Insert the feeding tube (#271A) in the pump cover: push and turn it clockwise.
step 11
Lubricate the drive shaft (#96). Position drive shaft into the rear of mix hopper, pushing it towards the back
and rotating it slightly until it enters the drive hub. Hold the pump body assembly, with the blocking pin
hook on the right, keep your thumbs over the pump gears so that they remain in place, push and turn the
pump clockwise until the drive shaft mates with the driving gear. Now turn the pump counter clockwise until
it locks onto the blocking pin.
step 12
Assemble the pump cover (#202A) with the feeding tube downwards onto the pump body and turn the two
knobs (#8B) tightly.
96
243
39A
1178
8B Hand screws
31 Check valve-slit
38A
32A Pressure pipe
202A
38 Driving gear
38A Driven gear
39A Pump body 1117
96 Pump shaft
100 Shake chamber tube 207
202A Pump housing
206 Spring
207 Connection tube 1117
38
271A Feeding tube
243 Seal-mix pump shaft
245 Pressure relief valve 245
1104 O-ring
8B
1117 O-ring 206A
1131 O-ring
1178 O-ring 1412
1412 O-ring
1416 O-ring 32A
271A
1131
31
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step 1
Relocate the agitator back in its seat, pay attention to engage it onto its shaft correctly
step 1 21
Insert the 3 beater blades (#430) onto the beater
frame. 25P
step 2
Insert the end pusher (#25P) onto the beater frame.
step 3
Insert the end of the idler shaft (#24) in the rear 24
housing of the beater, through the end pusher. Push 430
the idler into position.
step 4
Lubricate the sides of the beater seal (#28) and
slide it onto the beater shaft.
IMPORTANT
Check the beater seal for integrity. Replace if worn or damaged.
It should be replaced rather frequently.
step 5
Insert the beater assembly into the cylinder. Push it while turning it clockwise until it engages in its rear
hub, otherwise the dispensing head cannot be fastened properly, mix can flow out and serious damage
may occur.
step 1
Lubricate and slide the 2 piston O-ring (#1153) into
their seats.
step 2
Lubricate the piston (#30) and insert it, pointed
end down, in the dispensing head (#7) making
6
sure that the piston square notch lines up with the 1188
rectangular opening on the spigot front. 1153
step 3
1289
Position the dispensing handle (#5) on the door
(#7) and insert the pivot pin (#6) in its housing 5
through the handle lever hole. Lubricate and slide
the O-ring (#1289) into its seat on the pivot pin.
Lubricate and slide into its seat the large
43
dispensing door O-ring (#1188).
step 4 214
Insert the dispensing door assembly onto the two
front panel studs and fasten it with the two knobs
7
(#8) hand tight.
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step 1
Lubricate and replace the two O-rings (#1117) on the connection tube (#207).
step 2
Lubricate and replace the O-ring (#1131) and the duck bill valve (#31) on the pressure pipe (#32).
step 3
Insert the connection tube assembly in the pressure pipe (#32).
step 4
Place the pressure pipe in a sanitizing solution.
step 5
Insert the pump gears (#38-#38A) into the pump body (#39).
step 6
Lubricate and replace the pump body O-ring (#1178).
step 7
Lubricate and replace the drive shaft seal (#243) into the pump body (#39).
step 8
Lubricate and replace the O-ring (#1412) on the feeding tube (#271).
step 9
Hold the pump cover (#202) upside down and insert the back flow valve (#245) and spring (#206) in their
pump cover housing.
step 10
Insert the feeding tube (#271) in the pump cover: push and turn it clockwise.
step 11
Lubricate the drive shaft (#96). 96
1412 O-ring
1416 O-ring 31
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step 1
Relocate the agitator back in its seat: pay attention to engage it onto its shaft correctly.
carry out the following operations for both shake side and sundae side of the machine
NOTE
After the machine’s brush cleaning, and more precisely from the moment you close the front door (lid) of
the machine, it is necessary to run the machine in production (by pushing PROD. button) within 60
minutes. After the 60 minutes, the machine does not accept the PROD. button any more and it sets to
heat-treatment function automatically. In other words, you should make the “Sanitization of the whole
machine“ and the “Mix Priming“ within 60 minutes, then push PROD. button.
• Press the push-button and let the beater run for about 10 seconds. Press the push-button
“STOP”. The cylinder and the pump are now filled with the sanitizing solution.
• Return to the machine with a small amount of McD sanitizer solution in a pail.
• Dip the door spout brush in the pail of sanitizer and brush clean the dispensing spout. Repeat the
operation 2 times.
• Wipe the exterior of machine with clean sanitized towel. Repeat the operation 2 times.
• Wait for at least 5 minutes before proceeding with the next instructions.
• If the sanitizing solution does not flow out completely, keep the spigot open and press the
button, keep the beater running for 5 seconds so that the last solution residues flow out then push
STOP.
CAUTION
Do not keep the beater running for more than the time strictly needed to complete washing and
sanitization. Without the lubrication of mix butterfat the beater blades wear out quickly.
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Make sure your hands are clean and sanitized before performing the following procedures.
WARNING
To avoid potential bacteria growth in the syrup system during operations, all the syrup lines must
always be filled with syrup.
speed an the buttons flash for 3 seconds; during this period, push or in
order to increase or decrease the speed of the pump. This adjustment becomes effective from the
next time you push the syrup buttons.
Repeat the calibration for each flavor.
Reminder
After the machine’s brush cleaning, and more precisely from the moment you close the front door (lid) of
the machine, it is necessary to run the machine in production (by pushing PROD. button) within 60
minutes. After the 60 minutes, the machine does not accept the PROD. button any more and it sets to
heat-treatment function automatically. In other words, you should make the “Sanitization of the whole
machine“ and the “Mix Priming“ within 60 minutes, then push PROD. button.
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Prime Hopper:
• Retrieve 1 bag of McD shake or sundae mix from the walk-in refrigerator.
• With the both sides of the machine in STOP mode, place an empty pail under the draw spouts.
• Pull the handle (for SUNDAE sides) or press the button (for the SHAKE side).
• With the draw handle (SUNDAE side) or piston (SHAKE side) open, pour one bag of mix into the
hoppers allowing it to drain into the freezing cylinders.
• When only full strength mix (not mix and sanitizer) is flowing from the draw spouts, close the draw
handle (for SUNDAE side) or press the button (for the SHAKE side).
are clean and sanitized. Press the button and let run the beater for only five seconds just to
check the pumps work well, the push STOP.
• Turn the pressure pipe clockwise towards the pump and connect the tube to the pump.
• Press PROD. button to start the Automatic freezing operation.
• Replace the hopper cover.
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7. MONTHLY CLEANING
7.1 AIR FILTER CLEANING
Step 1
Locate and remove the filter from the equipment.
Step 2
At the back sink, prepare a warm solution of McD All Purpose Super Concentrate (APSC) (HCS) from
the sink proportioner.
Step 3
Wash the filter thoroughly in the warm McD All Purpose Super Concentrate (APSC) (HCS) solution.
Step 4
After washing the mesh filter, rinse thoroughly using hot water from the hose at the back sink.
NOTE: Flush in the opposite direction to normal air flow through the filter.
Step 5
Shake all the water from the filter.
Step 6
Using a clean, sanitized towel, wipe any remaining moisture from the filter.
Step 7
Place the filter into the filter track.
Step 8
Push the filter in until it is seated.
Step 9
Cleaning the mesh filter is complete.
CAUTION
Never use sharp metal objects to execute this operation;
a regular operation of the freezing system mostly depends on condenser cleanout.
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8. PREVENTATIVE MAINTENANCE
8.1 CHECK OUT LIST
During daily, weekly and fortnightly cleaning operations, check carefully the integrity of parts subject to
wear: if they appear worn torn or not totally functional replace them. The manufacturer offers programmed
maintenance plans that include the periodical replacement of parts subject to wear.
SHAKE SIDE
PUMP
• Integrity of O-ring and overflow valves. • If they show cuts, replace them.
• Dry smoothness of gears in their seats. • If they do not turn well or turn too freely,
replace them or have them checked by
a technician.
DISPENSING DOOR
• Check integrity of O-ring, check smoothness of • Replace if they show damage.
piston.
TANK MIXER
• Check if it rotates freely. • Reassemble
CYLINDER BEATER
• Check if beater and counter beater show • Replace if broken or cracked.
dents.
• Integrity of beater seal (# 28). • Replace if damaged
SUNDAE SIDE
PUMP
• Integrity of O-ring and overflow valves. • If they show cuts, replace them.
• Dry smoothness of gears in their seats. • If they do not turn well or turn too
freely, replace them or have them
checked by a technician.
DISPENSING LID
• Check integrity of O-ring, check smoothness of • Replace if they show damage.
piston.
CYLINDER BEATER
• check it beater and idler show dents. • Replace it if broken or cracked.
• integrity of beater seal (# 28). • Replace if damaged
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Step 5
Connect the syrup pickup tube into the pump tube fitting.
Step 6
Replace the syrup jugs.
Step 7
Prime the syrup lines. Dispense one serving of syrup into a cup and discard this sample.
Step 8
Calibrate the syrup system according to the instructions in the equipment manual.
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9. TROUBLESHOOTING
9.1 ALARMS
The machine is provided with a self-diagnosis function, which indicates any failure during operation.
The display blinks when an alarm is active and becomes on solid if an alarm was detected and then reset.
Push RESET button in order to refresh the display when the alarm has been reset.
Use the following table to determine whether a service call is required (critical alarm). If a service call is
required, write down the alarm message and inform the service company.
The machine can dispense product in case a non-critical alarm is active.
ALARM DESCRIPTION CORRECTIVE ACTION
Add Mix Mix level is lower than the medium level sensor Pour the mix in the hopper
Mix Out Mix level is lower than the low level sensor Pour the mix in the hopper
Safety Therm. Cyl Cylinder safety thermostat tripped. The machine switches to Stop
(TESC) without completing the heat treatment cycle. The mix is NOT CALL FOR SERVICE
pasteurized
Safety Therm. Hop Hopper safety thermostat tripped. The machines switches to
Stop without completing the heat-treatment cycle. The mix is CALL FOR SERVICE
TESV NOT pasteurized
Overload beater (PTMA) Thermal relay of beater motor has tripped. CALL FOR SERVICE
Pressure Switch (PR) Pressure switch for high gas pressure has tripped. Check air flow to the condenser,
if not blocked
CALL FOR SERVICE
Overload Compres Thermal relay of compressor motor has tripped.
CALL FOR SERVICE
PTMC
Al. Hopper probe (TEV) Hopper temperature sensor is out of order. CALL FOR SERVICE
Al. Cylind. Probe TEC Cylinder temperature sensor is out of order. CALL FOR SERVICE
Al. IceHop. Probe TGV Hopper evaporator sensor is out of order CALL FOR SERVICE
Spigot Opened (IMS) Faceplate is open or disassembled. Install the faceplate
Al Evapor.Probe (TE) Temperature probe on cylinder out of order CALL FOR SERVICE
Power on A black out has occurred
Ice Cylinder (ICE) Bad heat exchange in the cylinder, check mix pump efficiency, check
the scraper blades…
Timeout Prd. Cooling problem, the product is not getting hard while cooling; if this alarm appears frequently
CALL FOR SERVICE
Belt Alarm The hopper agitator is not turning, check that the mixer is positioned
correctly,
otherwise CALL FOR SERVICE
Wash In n days It indicates the days remaining for next cleaning; when wash today
appears the machine must be disassembled, cleaned and sanitized.
Press RESET button to reset the message on the display.
Do Not Serve! Product under process; please wait and don’t serve yet
No Topping Water The Water in the topping bin is lower than the sensor level Add water in the topping bin
Al. Topping Probe Temperature probe for topping heating is out of order CALL FOR SERVICE
Pasto needed! The machine is in soft lock condition; the mix must be run a pasteurization cycle until
pasteurized PASTO END appears to unlock
the machine. Push STOP then
PROD.
This manual is for the exclusive use of licensees and employees of McDonald’s Systems Inc. Page 54 of 56
This manual is for the exclusive use of licensees and employees of McDonald’s Systems Inc. Page 55 of 56
This manual is for the exclusive use of licensees and employees of McDonald’s Systems Inc. Page 56 of 56