Product Improvement Campaign: Engine Replacement Instructions FOR DTC P1326 (PI2002Y/Z)

GROUP MODEL
Product Improvement See Model List

On Page 1
NUMBER DATE
PI2002Y/Z (Rev 2, 09/23/2021) April 2021
PRODUCT IMPROVEMENT CAMPAIGN

ENGINE REPLACEMENT INSTRUCTIONS
SUBJECT:
FOR DTC P1326 (PI2002Y/Z)
 NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
bulletin are indicated by a black bar in the margin area.
This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A,
PI2002B and SC200**1) titled “Knock Sensor Detection System - ECU Logic Improvement”. Specifically, this
bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the
subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal
Range/Performance).
Model List:
Year Model Engine Production Date
2012-2013 Soul (AM) Gamma 1.6L GDI July 8, 2011 to October 2, 2013
2014-2016 Soul (PS) Gamma 1.6L GDI July 26, 2013 to August 11, 2016
2014-2016 Soul (PS) NU 2.0L GDI July 21, 2013 to August 11, 2016
2014-2015 Forte (YD) NU 2.0L GDI December 5, 2012 to April 8, 2015
2011-2013 Optima (TF HEV) Theta 2.4L MPI February 15, 2011 to December 12, 2013
2012 Sportage (SL) Theta 2.4L MPI May 17, 2011 to May 24, 2012
2012-2013 Forte (TD) Theta 2.4L MPI June 1, 2011 to March 22, 2013
2012-2013 Sorento (XMa) Theta 2.4L MPI April 26, 2011 to January 10, 2013
If DTC P1326 is present, first perform the bearing clearance inspection with the Engine Bearing Clearance
Tester device (SST KQ231-2T110QQK). This device checks the rod bearing clearance by placing air and
vacuum into the cylinder block. Measure the bearing clearance and follow the instructions in this bulletin.
Refer to the flow chart found on pages 2-4, then follow the appropriate procedure as outlined in this bulletin.
Before conducting the procedure, verify the vehicle is included in the list of affected VINs.
A Vehicle Diagnosis Number (VDN) must be created with or without DTC P1326, after scanning for DTCs, prior
to performing PI2002Y/Z. If a VDN is not created, Warranty claim submission issues WILL occur.
 NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty

Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 43
SUBJECT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z)
Flowcharts A/B/C:
Follow the applicable flowchart upon documenting customer complaint for one (1) of the three (3) following
concerns:
A. DTC P1326 Stored… (Page 2)
B. ENGINE NOISE… (Page 3)
C. ENGINE, NO CRANK… (Page 4)
 IMPORTANT
Due to recent updates to KDS, the BCT procedure screenshots outlined in this bulletin may differ
from current instructions outlined in KDS. Always follow the procedure in KDS to perform the BCT.
This publication will be revised as new updates are provided.
A. DTC P1326 STORED

Create PI2002Y Claim – No Techline PWA Required
Confirm customer complaint 1. Full system DTC scan and

Check oil level and
as listed in the RO and if generate VDN Perform BCT BCT Result
document on the RO
vehicle was towed in. 2. Save Freeze frame Data
PASS
(OK) NO PASS
(NG)
Replace
KSDS Software Check for updated
Repair Completed Knock Sensor No
Update available software
Page 18
Yes
KDS Software Replace

Update Engine
KSDS Software Check for updated

Yes
Update available software
No
Note: If any concerns arise during/after completing the flow chart(s), open a Techline case online.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

Page 3 of 43
B. ENGINE NOISE
Techline PWA Required; Diagnosis only Campaign Possible
Confirm customer complaint

Check oil level and Full system DTC scan
as listed in the RO and if Perform BCT BCT Result PASS
document on the RO and generate VDN.
vehicle was towed in.
NO PASS
(NG)
PWA Connecting rod

Replace Engine Yes
Process bearing noise
No
Diagnosis coverage
only; any required
repairs are to be
Software update Check updated completed using
Process Completed No
available software normal service
procedures.
Do Not Submit as a
Campaign Claim.
Yes
Refer to
PI2002A/B PI200S
(As Applicable)
KDS Software
Update

Page 4 of 43
C. ENGINE NO CRANK
Techline PWA Required; Diagnosis only Campaign Possible
Measure the
Confirm customer remaining oil in the
complaint as listed in the crankcase. Remove engine Document engine Check Max.
Full system DTC scan Under
RO and if vehicle was There must be at drive belt and spark rotational torque Torque Value Perform BCT
and generate VDN 94 lb.ft.
towed in. least 1 quart plugs VIDEO (94 lb.ft.)
remaining in the
crankcase.
Over
94 lb.ft.
See Appendix 1
on page __.
Oil level in the Replace Engine
PWA NO
crankcase was Create BCT Result
Process PASS
less than 1 quart. PI2002 Claim
PASS
Diagnosis coverage
only; any required
repairs are to be
Process KSDS Software Check for updated completed using
No
Completed update available software normal service
procedures.
Do Not Submit as a
Campaign Claim.
Yes
Refer to
PI2002A/B PI200S
(As Applicable)
KDS Software
Update

Page 5 of 43
ADDITION OF BLUE LOCTITE TO BCT MEASURING POINT
This outline provides information regarding the application of Loctite® Threadlocker Blue 242 to the dial
gauge ‘measuring point’ end included in the Engine Bearing Clearance Tester (BCT) kit SST KQ231
2T110QQK. This extra step helps reduce the possibility of the measuring point tip loosening on the dial
gauge due to repeated use. If measuring tip comes loose, inaccurate BCT measuring readings will result.
This tool remedy should only need to be performed once.
Instructions:
Probe Rod
1. Unscrew the ‘measuring point’ end (A) from the base of the dial gauge.
2. Apply one drop of blue Loctite® to the threaded end of the ‘measuring point’.
3. Reinstall the ‘measuring point’ end back onto the dial gauge finger tight.
4. Fully insert the dial gauge into the probe rod.
5. Secure the gauge to the probe rod by tightening the locking wing nut by hand.
6. Test gauge operation by pressing the lower bar of the probe rod inward and
verify the gauge readings correspond with the movement
(BCT) Dial Gauge Measuring Point (A) Loctite® Threadlocker
For replacement parts, contact Snap-On Tools at (888) 542-1011.

Page 6 of 43
BCT Test Procedure:

1. Open the hood and remove the cover.
Bearing Clearance Test Video
 IMPORTANT
Have the SST Engine Bearing
Clearance kit ready. Place it on a
table/cart next to the vehicle and use
For troubleshooting assistance, contact
a fender cover. Use air gun to blow off the GITA Support Line at: (888) 542-4371.
any debris from the engine top area.
2. Remove the four (4) spark plugs (A) by referring

to the “Maintenance → Power Train → Spark
Plug → Repair procedures (Replacement)” in
the applicable Shop Manual on KGIS.
Tightening torque for Spark Plugs:

10.9 – 18.0 lb.ft (14.7 – 24.5 N.m,
1.5 – 2.5 kgf.m)
3a. Using KDS, connect the VCI-II to the vehicle’s

OBD-II port.
3b. Turn the ignition to ‘ON’.
3c. On the KDS screen, select ‘Special Inspection’

on the bottom tab of the Home screen.
3d. Select the applicable vehicle model/year.
The VIN is recognized automatically and will

populate the ‘Model’ and ‘Year’.
4a. Enter the vehicle information: the vehicle

mileage and RO number.
4b. Select ‘Verify’ to confirm the automatically

detected VIN.

Page 7 of 43
5a. Under “Setting Event”, select ‘Bearing
Clearance Measurement’ and then select ‘Next’.
5b. Turn the ignition to ‘OFF’ and remove the VCI-II

after verifying the VIN on KDS.
CAUTION
DO NOT attempt to start the engine at
any time as damage to the SST and/or
engine may occur.
6. STOP on this screen, proceed to step 7 first

before continuing to KDS.
 IMPORTANT
DO NOT select ‘Next’ at this time. STOP
Proceed to steps 7 – 9 first and
continue with KDS as instructed after
installing the SST components.
7. Install the Dial Gauge fully into the Probe Rod

and secure together by hand tightening the
locking wingnut.
Be sure to
completely insert
the gauge into
the probe rod as
shown.
8. Carefully, insert the assembled SST Probe Rod

and Dial Gauge into the Cylinder 1 spark plug
hole and carefully turn the SST Crankshaft
Rotator by hand clockwise until hand tight.
CAUTION
Damage to cylinder head can occur if
spark plug hole is cross-threaded. DO
NOT use a wrench to tighten the SST
rod.

Page 8 of 43
9. Turn the Dial Gauge ‘ON’ by pressing the ‘SET’
button. BLUETOOTH
PAIRING
Reset the Bluetooth connection by pressing

both the ‘MODE’ and ‘SET’ buttons
simultaneously and holding for two (2) seconds. MODE SET
• Bluetooth icon will blink to indicate

pairing mode
10. Using the KDS, select ‘Next’ on the screen to

proceed and begin Top Dead Center (TDC)
setup on the KDS.
 NOTICE
Follow the test procedure and
sequence as outlined in this bulletin.
DO NOT skip any steps.
11. Pair the Dial Gauge Bluetooth by selecting the

device displayed on the screen:
Device name is SY303.
 IMPORTANT
If the KDS is unable to locate the Dial
Indicator Bluetooth device, select
‘Previous’ and reset/repeat steps 9 -
10. Ensure no other Bluetooth devices
are near the KDS and Dial Gauge.
12. Once the Dial Gauge is paired to the KDS, the

shown screen will appear instructing to insert
probe rod into Cylinder 1.
 NOTICE Refer to ‘NOTICE’ Box
If the probe rod is already inserted

into Cylinder 1 from step 8, disregard
this message.

Page 9 of 43
13. Insert the SST Crankshaft Rotator and turn the
crankshaft clockwise as instructed on the KDS
screen.
 NOTICE
Removal of inner wheel liner and the
use of general tools may be required
to access and rotate the crank bolt on
some 2.0L T-GDI engine models.
14. Initially, the “Value” ‘Max’ reading may not

register when rotating crankshaft. Continue to
rotate the crankshaft slowly.
 IMPORTANT
Monitor the displayed reading on the
KDS screen/gauge. Turn the
crankshaft slowly as the value starts
to increase.
15. Once the ‘Max’ value is reached (sample shows

Max: 2.86mm), continue to turn just past the
‘Max’ value reading and STOP rotating the
crankshaft (sample shows 2.850mm value
decreasing).
Note: The KDS may prompt to rotate the

crankshaft ‘counterclockwise’ if needed.
Select ‘Next’.
16. If TDC setup is completed successfully:
• DO NOT turn the crankshaft rotator.
• DO NOT select Start at this time.
STOP on this screen, proceed to step 17 to X

setup and connect the Engine Bearing STOP
Clearance Tester before continuing to the KDS.
 NOTICE
If TDC is NOT found, the KDS may display a message that the cylinder was on the exhaust
stroke. If so, repeat steps 13-16.

Page 10 of 43
17. Prepare to setup the Engine Bearing Clearance
Tester and components.
 IMPORTANT
DO NOT place the SST box over any paper work (ex. RO) as there is a water drain hole located
underneath the box. Ensure that the compressed air supply provides consistent adequate air
pressure. DO NOT use a portable compressor. Always handle the SST box with care, DO NOT
hit, drop, and expose to high heat sources or moisture. Do not remove the cover (unless
calibration is necessary).
Connect the following three (3) items to the SST

Bearing Tester Box:
1. Power Cable (12V)

2. Air Compressor Hose 1
3. Test Hose
Note: The 12V power cable has red (+) and

black (-) connector clamp ends.
18. Turn the Bearing Clearance Tester power

switch to the ‘ON’ position. Gauges should read
as follows: 3. Test Hose
ON/OFF
AP (Pressure) Gauge: (0.1 ~ .011MPa)
Switch
VC (Vacuum) Gauge: (-73 ~ -83kPa)
2. Compressor Air
1. Power Cable
If the gauges do not read within

specification, calibration of the SST box is
required. Refer to TSB SST067 for details.
19. Carefully, insert and connect the other end of

the Test Hose to the Probe Rod fitting.
 IMPORTANT
DO NOT touch or turn the Crank
Rotator in any direction until
instructed to do so on the KDS.

Page 11 of 43
20. Select ‘Start’.
 NOTICE
The procedure outlined in this bulletin
follows the engine’s firing order
sequence (1, 3, 4, 2).
1 2 3 4
21. Locate the ‘AP/VC’ switch on top of the Bearing

Clearance Tester Box and switch it to the ‘AP’
position. Select ‘Next’ to begin Cylinder 1
bearing clearance test.
Pressure
Vacuum
 NOTICE
The toggle switch has a 3-way
operation. The center is neutral.
Always toggle past neutral.
 IMPORTANT
DO NOT touch or turn the Crankshaft
Rotator in any direction until
instructed to do so via KDS. DO NOT
touch the clearance gauge, if
touched, an error may occur.
22. The KDS screen will prompt to change the

‘AP/VC’ switch to the ‘VC’ position.
Select ‘Next’ to complete. There are three (3x)

rounds per cylinder to complete.

Page 12 of 43
23. Once Cylinder 1 test is completed, the KDS will
prompt to take a picture of the tested cylinder.
Select ‘Take a picture’.
24. Carefully remove the Test Hose and the Probe

Rod from Cylinder 1.
The KDS will request to insert the Probe Rod

into Cylinder 3 and prompt to find TDC again.
Repeat steps 13-16.
Repeat steps 19-23 to test Cylinder 3 and

switching from ‘AP → VC’ and take cylinder
photo.


Repeat steps 13-16.

photo.


Repeat steps 13-16.

photo.

Page 13 of 43
27. After completing the test of all four (4)
cylinders, the KDS will prompt to check the
crankcase oil level and to select the appropriate
check box on the screen. Select ‘Next’.
28. If the test result displays “PASS”, capture the

screen image/screenshot for record keeping.
Select ‘Finish’.
• Re-install all removed parts in the

reverse order of removal
• No further action is required
If the test result displays “NO PASS”, capture

the screen image/screenshot for record
keeping. Then proceed to replace the engine
assembly per the instructions.
Select ‘Finish’.
• Proceed to page 14 to replace the
engine assembly as outlined in this
bulletin
 IMPORTANT
Save a copy of the screenshot for your
records. It may be required to submit
with a PWA. Attach to the RO hard
copy.
 NOTICE
If the KDS is not connected to the internet, up to five (5) results will stay pending in the
queue until the KDS is reconnected with the “Special Inspection” application open, before a
sixth (6th) test can be conducted.

Page 14 of 43
Engine Replacement Procedure:

1. Replace the engine assembly by referring to the
“Engine Mechanical System → Engine And
Transmission (Transaxle) Assembly → Sub &
Long Engine Assembly → Repair procedures”
chapter in the applicable Shop Manual on KGIS.
Refer to TSB ENG190 for information regarding

engine replacement practices.
Note: 1.6L Gamma Engine images shown for reference only.
2. After removal of the engine from the vehicle, remove all components that will need to be transferred
by referring to the applicable Shop Manual on KGIS.
3. Install all removed components from the old engine block onto the new engine block utilizing all parts
from Service Kit(s).
 NOTICE
Refer to TSB ENG083 for gasoline direct injection (GDI) specific information, including
related warnings and cautions for handling high fuel pressure system components and
combustion seals must be compressed after installation and before attempting to install into
the cylinder head. Use SST 09353 2B000.
5. Reinstall the assembled engine and transmission/transaxle into the vehicle.
Be sure to:
• Fill crankcase with 5W-30 oil (refer to KGIS for oil fill level requirements)
• Recommended Product: QUARTZ 9000 FUTURE FGC 5W-30 Full Synthetic SN PLUS, QUARTZ
9000 FUTURE XT 5W30 Full Synthetic SN PLUS,
Mobil Super Synthetic 5W30 or above.
If not available, use other brand 5W30 and Full Synthetic type with API SN/SN+/SP, ILSAC
GF4/GF5 or higher service grade.
• Fill and bleed the cooling system with 50/50 coolant or mixture appropriate for area.
• Pressurize the fuel system before starting the vehicle.
• Reset engine adaptive values and perform steering angle sensor calibration.
6. Confirm that the Rom ID is up-to-date. If not, reflash the ECU to the latest ROM ID available. Refer to
PI2002A/B – Knock Sensor Detection System ECU Logic Improvement.
7. Verify proper operation of the vehicle with road test, and with the engine ON (running), erase any
stored DTCs (e.g., EPS, ESC, and TPMS) that may have been set by this procedure. Verify no leaks
exist and ensure engine oil and coolant are at their proper level.
If any DTCs are still active, follow any related diagnosis and repair as needed.

Page 15 of 43
AFFECTED VEHICLE RANGE:

Model Production Date Range
Soul (AM) July 8, 2011 to October 2, 2013
July 26, 2013 to August 11, 2016
Soul (PS)
July 21, 2013 to August 11, 2016
Forte (YD) December 5, 2012 to April 8, 2015
Optima (TF HEV) February 15, 2011 to December 12, 2013
Sportage (SL) May 17, 2011 to May 24, 2012
Forte (TD) June 1, 2011 to March 22, 2013
Sorento (XMa) April 26, 2011 to January 10, 2013
REQUIRED TOOL:
Tool Name Tool Part No. Figure Comments
Torque Wrench
09314 3Q100
Socket
Refer to TSB ENG083 for
detailed usage instructions
Injector Combustion
09353 2B000
Seal Ring Installer
Click-Type or
Electronic Torque N/A Locally Sourced
Wrench
Auto-shipped to Dealers
For troubleshooting
assistance contact the
Bearing Clearance GITA Support Line at:

KQ231 2T110QQK (888) 542-4371.
Tester Kit
For replacement parts,
contact Snap-On Tools at:
(888) 542-1011.

Page 16 of 43
REQUIRED PARTS:
Part Part Number
MY Model Figure
Name Gamma 1.6L GDI
AM 21101 2BK01FFFR*
Engine 12-13MY
AM
Long 21101 2BK02FFFR*
(Soul Eco ISG Only)
Block
14-16MY PS 21101 2BK03FFFR*
Part Part Number

MY Model Figure
Name Nu 2.0L GDI
PS 21101 2EG01FFFR*
14-16MY PS
21101 2EG02FFFR*
Engine (Soul Eco ISG Only)
Long 21101 2EG10FFF
Block 14MY
21101 2EG10FFFR
YD
21101 2EG11FFF
15MY
21101 2EG11FFFR
*Note: You may receive an engine with a part number ending in “FFF” when a part number ending in FFFR”
was ordered. Both part numbers are interchangeable and acceptable in the warranty claim. (add under
AM/PS)
Part Part Number

MY Model Figure
Name Theta 2.4L MPI
11-12MY 21101 2G406FFF

TF HEV
13MY 21101 2G407FFF

Engine
Long
12-13MY XMa 21101 2G404FFF
Block
12MY SL 21101 2G401FFF
12-13MY TD 21101 2G402FFF
ULEV/SULEV Long Block applications: The cylinder head exhaust manifold stud bolt(s) location of newly
supplied engine long block must be re-arranged to match the exhaust manifold stud bolt location of the old
engine’s cylinder head. Refer to the table/diagrams on page 19.

Page 17 of 43
Service Kits (Gamma 1.6L GDI):

Models Part Name Engine Part Number Figure
21111
Service Kit I
2BS01FFF
1.6L GDI
21112
Service Kit II
AM, PS 2BS01FFF
35305
Fuel Tube
1.6L GDI 2B000FFF
Knock Sensor 39250 2B000 N/A
Service Kits (Nu 2.0L GDI):

Service Kit 21111 2EG01FFF
PS 2.0L GDI
Fuel Tube 35305 2E510FFF
Knock
39250 2E000 N/A
Sensor
Service Kit 21111 2EG01FFF
YD 2.0L GDI
Fuel Tube 35305 2E510FFF
Knock Sensor 39250 2E000 N/A
Service Kit (Theta 2.4L MPI):

21111
Service Kit
2G4S3FFF
TF HEV 2.4L MPI

Flywheel Bolt 23231 25200FFF *Do Not reuse bolts.
Knock Sensor 39250 2C500 N/A
Continued page 19.

Page 18 of 43
Service Kit (Theta 2.4L MPI):

21111
Service Kit
2G4S2FFF
23231 25200FFF M/T *Do Not reuse bolts. (Qty. 7)

XMa Flywheel Bolt 2.4L MPI
23311 25050 A/T *Do Not reuse bolts. (Qty. 7)
Knock Sensor 39250 2C500 N/A
O-Ring 47354 39300 Optional (4WD): only if damaged.
SL Service Kit 21111 2G4S1FFF For ULEV models
TD, SL Service Kit 21111 2G4S2FFF For SULEV models
23231 25200FFF M/T *Do Not reuse bolts. (Qty. 7)

TD/SL Flywheel Bolt 2.4L MPI
23311 25050 A/T *Do Not reuse bolts. (Qty. 7)
TD 39250 2G200
Knock Sensor N/A
SL 39250 2G100
Theta 2.4L MPI DESCRIPTION REMARK
8 STUDS
ULEV
7 STUDS
SULEV 7 STUDS
Note: For SL & TD (Open the hood and check the emissions label)

Page 19 of 43
WARRANTY INFORMATION – Flowchart “A” for DTC P1326 STORED:

N Code: N99 C Code: C99
Claim Causal Repair Labor Op OP Replacement
Model Qty. Qty.
Type P/N Description Code Time P/N
DTC P1326 + BCT (PASS) +
1.5
Knock Sensor R&R 212221R5 39250 2B000 1
M/H
(PI2002Y)

AM 0.8
ECU Software Update 212221R6 N/A 0
(12- M/H
(PI2002Y)
13MY) 23060
R 0 21101 2BK01FFFR
Gamma 2B002 DTC P1326 + BCT (NO PASS) +
1.6L 7.2 or
Engine R&R 212221R7
M/H 21101 2BK02FFFR
(PI2002Y)
(Soul Eco ISG Only)
1
DTC P1326 + BCT (NO PASS) +
Engine R&R + ECU Software 7.4 35305 2B000FFF
212221R8
Update M/H 21111 2BS01FFF
(PI2002Y) 21112 2BS01FFF
1.5
Knock Sensor R&R 212221RH 39250 2B000 1
M/H
(PI2002Y)

PS 0.8
ECU Software Update 212221RI N/A 0
(14- M/H
(PI2002Y)
16MY) 23060
R 0
Gamma 2B002 DTC P1326 + BCT (NO PASS) +
1.6L 7.2
Engine R&R 212221RJ
M/H 21101 2BK03FFFR
(PI2002Y)
35305 2B000FFF
1
DTC P1326 + BCT (NO PASS) + 21111 2BS01FFF
Engine R&R + ECU Software 7.4 21112 2BS01FFF
212221RK
Update M/H
(PI2002Y)
1.5
Knock Sensor R&R 212220R5 39250 2E000 1
M/H
(PI2002Y)
PS 0.8
(14- M/H
(PI2002Y)
16MY) 23060
R 0 DTC P1326 + BCT (NO PASS) + 21101 2EG01FFFR
Nu. 2E013 7.2
2.0L Engine R&R 212220R7 or
M/H
(PI2002Y) 21101 2EG02FFFR
DTC P1326 + BCT (NO PASS) + (Soul Eco ISG Only) 1
Engine R&R + ECU Software 7.4
212220R8 21111 2EG01FFF
Update M/H
(PI2002Y) 35305 2E510FFF
1.2
Knock Sensor R&R 212A05R0 39250 2C500 1
M/H
(PI2002Y)

0.8
ECU Software Update 212A05R1 N/A 0
XMa M/H
(PI2002Y)
(12-
13MY)
23060
Theta R 0 DTC P1326 + BCT (NO PASS) + 21101 2G404FFF
2G401 5.4
2.4L Engine R&R 212A05E0 and
MPI M/H 21111
(PI2002Y)
(2WD) 2G4S2FFF
and 1
DTC P1326 + BCT (NO PASS) + 23231 25200FFF
Engine R&R + ECU Software 5.6 or
212A05E1 23311 25050
Update M/H
(PI2002Y) (Requires Qty.7)
Continued on page 20.

Page 20 of 43

Model Qty. Qty.
1.2
Knock Sensor R&R 212A05R0 39250 2C500 1
M/H
(PI2002Y)

0.8
ECU Software Update 212A05R1 N/A 0
M/H
XMa (PI2002Y)
(12- 21101 2G404FFF
13MY)
23060 DTC P1326 + BCT (NO PASS) + and
Theta R 0 5.8
2G401 Engine R&R 212A05E2 21111
2.4L M/H 2G4S2FFF
MPI (PI2002Y)
and
(4WD)
23231 25200FFF
1
or
DTC P1326 + BCT (NO PASS) + 23311 25050
Engine R&R + ECU Software 6.0 (Requires Qty.7)
212A05E3
Update M/H
(PI2002Y) Optional
47354 39300

1.7
Knock Sensor R&R 212220RH 39250 2E000 1
M/H
(PI2002Y)

1.0
ECU Software Update 212220RI N/A 0
YD M/H
(PI2002Y)
(14MY) 23060
R 0
Nu 2.0 2E001 DTC P1326 + BCT (NO PASS) +
GDI 7.1 21101 2EG10FFF
Engine R&R 212220RJ
M/H or
(PI2002Y)
21101 2EG10FFFR
1
DTC P1326 + BCT (NO PASS) + and
Engine R&R + ECU Software 7.3 21111 2EG01FFF
212220RK
Update M/H 35305 2E510FFF
(PI2002Y)
1.7
Knock Sensor R&R 212220RV 39250 2E000 1
M/H
(PI2002Y)

1.0
ECU Software Update 212220RW N/A 0
YD M/H
(PI2002Y)
(15MY) 23060
R 0
Nu 2.0 2E001 DTC P1326 + BCT (NO PASS) +
GDI 7.1 21101 2EG11FFF
Engine R&R 212220RX
M/H or
(PI2002Y)
21101 2EG11FFFR
1
DTC P1326 + BCT (NO PASS) + and
Engine R&R + ECU Software 7.3 21111 2EG01FFF
212220RY
Update M/H 35305 2E510FFF
(PI2002Y)

Page 21 of 43

Model Qty. Qty.

1.1
Knock Sensor R&R 212017AF 39250 2C500 1
M/H
(PI2002Y)

0.8
TF HEV ECU Software Update 212017AG N/A 0
M/H
(11- (PI2002Y)
12MY)
Theta
2.4L DTC P1326 + BCT (NO PASS) +
MPI 8.2
Engine R&R 212017AH (11-12MY)
M/H
(PI2002Y) 21101 2G406FFF
and
1
21111 2G4S3FFF
212017AI
Update M/H
(PI2002Y)
23060
R 0
2G400
1.1
Knock Sensor R&R 212017AF 39250 2C500 1
M/H
(PI2002Y)

0.8
ECU Software Update 212017AG N/A 0
TF HEV M/H
(PI2002Y)
(13MY)
Theta
2.4L
MPI DTC P1326 + BCT (NO PASS) +
8.2
Engine R&R 212017BC (13 MY)
M/H
(PI2002Y) 21101 2G407FFF
and
1
21111 2G4S3FFF
212017BD
Update M/H
(PI2002Y)

1.0
Knock Sensor R&R 212017RV 39250 2G200 1
M/H
(PI2002Y)

0.8
TD ECU Software Update 212017RW N/A 0
M/H
(12- (PI2002Y)
13MY) 23060
R 0
Theta 2G400
2.4L DTC P1326 + BCT (NO PASS) +
5.6 21101 2G402FFF
MPI Engine R&R 212017RX
M/H and
(PI2002Y) 21111 2G4S2FFF
and
1
23231 25200FFF
DTC P1326 + BCT (NO PASS) + or
Engine R&R + ECU Software 5.8 23311 25050
212017RY
Update M/H (Requires Qty.7)
(PI2002Y)

Page 22 of 43

Model Qty. Qty.

1.1
Knock Sensor R&R 212017R1 39250 2G100 1
M/H
(PI2002Y)

0.8
M/H
(PI2002Y)
SL
21101 2G401FFF
(12MY) DTC P1326 + BCT (NO PASS) +
23060 5.3 and
Theta R 0 Engine R&R 212017R3
2G400 M/H
2.4L (PI2002Y) 21111 2G4S1FFF
(2WD)
(ULEV)
or
21111 2G4S2FFF
(SULEV) 1
and
212017R4
Update M/H 23311 25050

1.1
Knock Sensor R&R 212017RG 39250 2G100 1
M/H
(PI2002Y)

0.8
ECU Software Update 212017RH N/A 0
M/H
(PI2002Y)
SL
21101 2G401FFF
(12MY) DTC P1326 + BCT (NO PASS) +
23060 5.7 and
Theta R 0 Engine R&R 212017RI
2G400 M/H
2.4L (PI2002Y) 21111 2G4S1FFF
(4WD)
(ULEV)
or
21111 2G4S2FFF
(SULEV) 1
and
212017RJ
Update M/H 23311 25050

Page 23 of 43
WARRANTY INFORMATION – FLOWCHART ”B” for Engine Noise:

Model Qty. Qty.
Check Oil + BCT (PASS) +
0.8
Check Engine Noise 212221RP Diagnosis Only 0
M/H
(PI200S)
Check Oil + BCT (NO PASS) +
7.2
TL PWA for Engine R&R 212221R9
M/H
(PI2002Z)
AM Check Oil + BCT (NO PASS) +
(12- TL PWA for Engine R&R + 7.4
212221RA 21101 2BK01FFFR
13MY) 23060 Software Update M/H
R 0 or
Gamma 2B002 (PI2002Z) 21101 2BK02FFFR
1.6L Check Oil + BCT (PASS) + (Soul Eco ISG Only) 1
Check for Noise + TL PWA 7.2
212221RB
Engine R&R M/H 35305 2B000FFF
(PI2002Z) 21111 2BS01FFF
Check Oil + BCT (PASS) + 21112 2BS01FFF
Check for Noise + TL PWA for
7.4
Engine R&R + ECU Software 212221RC
M/H
Update
(PI2002Z)
0.8
Check Engine Noise 212221RQ Diagnosis Only 0
M/H
(PI200S)

7.2
TL PWA for Engine R&R 212221RL
M/H
(PI2002Z)
PS Check Oil + BCT (NO PASS) +
(14- TL PWA for Engine R&R + 7.4
16MY) 23060 212221RM
R 0 Software Update M/H
Gamma 2B002 (PI2002Z) 21101 2BK03FFFR
1.6L 35305 2B000FFF
Check Oil + BCT (PASS) + 1
21111 2BS01FFF
212221RN 21112 2BS01FFF
Engine R&R M/H
(PI2002Z)
7.4
Engine R&R + ECU Software 212221RO
M/H
Update
(PI2002Z)
0.8
Check Engine Noise 212220RP Diagnosis Only 0
M/H
(PI200S)

7.2
TL PWA for Engine R&R 212220R9
M/H
(PI2002Z)
PS Check Oil + BCT (NO PASS) +
(14- TL PWA for Engine R&R + 7.4 21101 2EG01FFFR
16MY) 23060 212220RA
R 0 Software Update M/H or
Nu. 2E013 (PI2002Z) 21101 2EG02FFFR
2.0L Check Oil + BCT (PASS) + (Soul Eco ISG Only) 1
212220RB
Engine R&R M/H 21111 2EG01FFF
(PI2002Z) 35305 2E510FFF
7.4
Engine R&R + ECU Software 212220RC
M/H
Update
(PI2002Z)

Page 24 of 43

Model Qty. Qty.
1.0
M/H
(PI200S)
7.1
TL PWA for Engine R&R 212220RL
M/H
(PI2002Z)
YD TL PWA for Engine R&R + 7.3
(14MY) 23060 212220RM 21101 2EG10FFF
Nu 2.0L 2E001 (PI2002Z) or
GDI Check Oil + BCT (PASS) + 21101 2EG10FFFR
1
Check for Noise + TL PWA 7.1 and
212220RN 21111 2EG01FFF
Engine R&R M/H
(PI2002Z) 35305 2E510FFF
7.3
M/H
Update
(PI2002Z)
1.0
M/H
(PI200S)

7.1
TL PWA for Engine R&R 212220AD
M/H
(PI2002Z)
YD TL PWA for Engine R&R + 7.3
(15MY) 23060 212220AE 21101 2EG11FFF
Nu 2.0L 2E001 (PI2002Z) or
GDI 21101 2EG11FFFR
Check Oil + BCT (PASS) + 1
and
212220AF 21111 2EG01FFF
Engine R&R M/H
35305 2E510FFF
(PI2002Z)
7.3
Engine R&R + ECU Software 212220AG
M/H
Update
(PI2002Z)

Page 25 of 43

Model Qty. Qty.

0.8
Check Engine Noise 212017AJ Diagnosis Only 0
M/H
(PI200S)

8.2
TL PWA for Engine R&R 212017AK
M/H
(PI2002Z)
TF HEV
(11- Check Oil + BCT (NO PASS) +
12MY) 23060 TL PWA for Engine R&R + 8.4
R 0 212017AL (11-12MY)
Theta 2G400 Software Update M/H
2.4L (PI2002Z) 21101 2G406FFF
MPI and
1
21111 2G4S3FFF
Check Oil + BCT (PASS) + 23231 25200FFF
Check for Noise + TL PWA 8.2 (Requires Qty.7)
212017AM
Engine R&R M/H
(PI2002Z)

8.4
Engine R&R + ECU Software 212017AN
M/H
Update
(PI2002Z)

0.8
Check Engine Noise 212017AJ Diagnosis Only 0
M/H
(PI200S)

8.2
TL PWA for Engine R&R 212017AO
M/H
(PI2002Z)
TF HEV
(13MY)
23060 TL PWA for Engine R&R + 8.4
Theta R 0 212017AP (13 MY)
2G400 Software Update M/H
2.4L 21101 2G407FFF
(PI2002Z)
MPI and
21111 2G4S3FFF 1
Check for Noise + TL PWA 8.2 (Requires Qty.7)
212017AQ
Engine R&R M/H
(PI2002Z)

8.4
Engine R&R + ECU Software 212017AR
M/H
Update
(PI2002Z)

Page 26 of 43

Model Qty. Qty.

0.8
Check Engine Noise 212A05P0 Diagnosis Only 0
M/H
(PI200S)

5.4
TL PWA for Engine R&R 212A05P1
M/H
(PI2002Z)
XMa 21101 2G404FFF
(12MY) and
Theta
23060 TL PWA for Engine R&R + 5.6
2.4L R 0 212A05P2 21111
MPI 2G4S2FFF
(PI2002Z)
(2WD)
1
and
Check for Noise + TL PWA 5.4 23231 25200FFF
212A05P3
Engine R&R M/H or
(PI2002Z) 23311 25050
(Requires Qty.7)
5.6
Engine R&R + ECU Software 212A05P4
M/H
Update
(PI2002Z)

0.8
Check Engine Noise 212A05P0 Diagnosis Only 0
M/H
(PI200S)

5.8
TL PWA for Engine R&R 212A05P5
M/H
(PI2002Z) 21101 2G404FFF
XMa and
(12MY)
Check Oil + BCT (NO PASS) + 21111
Theta
23060 TL PWA for Engine R&R + 6.0 2G4S2FFF
2.4L R 0 212A05P6
MPI
(PI2002Z) and
(4WD)
1
Check for Noise + TL PWA 5.8 or
212A05P7 23311 25050
Engine R&R M/H
(PI2002Z) (Requires Qty.7)
Check Oil + BCT (PASS) + Optional

Check for Noise + TL PWA for 47354 39300
6.0
Engine R&R + ECU Software 212A05P8
M/H
Update
(PI2002Z)

Page 27 of 43

Model Qty. Qty.

0.8
Check Engine Noise 212017R5 Diagnosis Only 0
M/H
(PI200S)

5.3
TL PWA for Engine R&R 212017R6 21101 2G401FFF
M/H
(PI2002Z) and
SL
(12MY) Check Oil + BCT (NO PASS) + 21111 2G4S1FFF
Theta TL PWA for Engine R&R + 5.5 (ULEV)
23060 212017R7
2.4L R 0 Software Update M/H or
2G400
MPI (PI2002Z) 21111 2G4S2FFF
(2WD) (SULEV) 1
212017R8
Engine R&R M/H
(PI2002Z) 23231 25200FFF
Check Oil + BCT (PASS) + or
5.5 (Requires Qty.7)
Engine R&R + ECU Software 212017R9
M/H
Update
(PI2002Z)

0.8
Check Engine Noise 212017RK Diagnosis Only 0
M/H
(PI200S)

5.7
TL PWA for Engine R&R 212017RL 21101 2G401FFF
M/H
(PI2002Z) and
SL
(12MY) Check Oil + BCT (NO PASS) + 21111 2G4S1FFF
Theta TL PWA for Engine R&R + 5.9 (ULEV)
23060 212017RM
2.4L R 0 Software Update M/H or
2G400
MPI (PI2002Z) 21111 2G4S2FFF
(4WD) (SULEV) 1
212017RN
Engine R&R M/H
(PI2002Z) 23231 25200FFF
Check Oil + BCT (PASS) + or
M/H
Update
(PI2002Z)

0.8
Check Engine Noise 212017RZ Diagnosis Only 0
M/H
(PI200S)

5.6
TL PWA for Engine R&R 212017AA
M/H
(PI2002Z)
TD 21101 2G402FFF
(12- Check Oil + BCT (NO PASS) +
and
13MY) 23060 TL PWA for Engine R&R + 5.8
R 0 212017AB 21111 2G4S2FFF
Theta 2G400 Software Update M/H
2.4L (PI2002Z)
and
MPI 1
Check for Noise + TL PWA 5.6 23231 25200FFF
212017AC or
Engine R&R M/H
(PI2002Z) 23311 25050
(Requires Qty.7)
5.8
Engine R&R + ECU Software 212017AD
M/H
Update
(PI2002Z)

Page 28 of 43
WARRANTY INFORMATION – FLOWCHART “C” for No Crank:

Model Qty. Qty.
Check Oil + Rotate Crank 0.5
212221RR Diagnosis Only 0
(PI200S) M/H
Check Oil + Rotate Crank
1.1
(Pass) + BCT (Pass) 212221RS Diagnosis Only 0
M/H
(PI200S)
(Pass) + BCT (NO Pass) + 7.7
212221R1
TL PWA for Engine R&R M/H
AM (PI2002Z)
(12- Check Oil + Rotate Crank 21101 2BK01FFFR
23060
13MY) R 0 (Pass) + BCT (NO Pass) + or
2B002 7.9
Gamma TL PWA for Engine R&R + 212221R2 21101 2BK02FFFR
1.6L M/H
Software Update (Soul Eco ISG Only)
1
(PI2002Z)
Check Oil + No Crank + TL 35305 2B000FFF
7.4
PWA for Engine R&R 212221R3 21111 2BS01FFF
M/H
(PI2002Z) 21112 2BS01FFF
Check Oil + No Crank + TL
PWA for Engine R&R + 7.6
212221R4
Software Update M/H
(PI2002Z)
212221RT Diagnosis Only 0
(PI200S) M/H
1.1
(Pass) + BCT (Pass) 212221RU Diagnosis Only 0
M/H
(PI200S)
212221RD
PS TL PWA for Engine R&R M/H
(14- (PI2002Z)
16MY) 23060 Check Oil + Rotate Crank
R 0 (Pass) + BCT (NO Pass) +
Gamma 2B002 7.9
1.6L TL PWA for Engine R&R + 212221RE 21101 2BK03FFFR
M/H
Software Update 35305 2B000FFF
1
(PI2002Z) 21111 2BS01FFF
Check Oil + No Crank + TL 21112 2BS01FFF
7.4
PWA for Engine R&R 212221RF
M/H
(PI2002Z)
212221RG
Software Update M/H
(PI2002Z)
212220RR Diagnosis Only 0
(PI200S) M/H
1.1
(Pass) + BCT (Pass) 212220RS Diagnosis Only 0
M/H
(PI200S)
212220R1
PS (PI2002Z)
(14- Check Oil + Rotate Crank
23060 21101 2EG01FFFR
16MY) R 0 (Pass) + BCT (NO Pass) +
2E013 7.9 or
Nu 2.0L TL PWA for Engine R&R + 212220R2
M/H 21101 2EG02FFFR
Software Update
(Soul Eco ISG Only) 1
(PI2002Z)
7.4 21111 2EG01FFF
PWA for Engine R&R 212220R3
M/H 35305 2E510FFF
(PI2002Z)
PWA for Engine R&R +
212220R4 7.6/H
Software Update
(PI2002Z)

Page 29 of 43

Model Qty. Qty.

(PI200S) M/H

1.3
M/H
(PI200S)
212220RD
YD (PI2002Z)
(14MY) 23060 Check Oil + Rotate Crank
R 0
Nu 2.0L 2E001 (Pass) + BCT (NO Pass) +
7.8 21101 2EG10FFF
GDI TL PWA for Engine R&R + 212220RE
M/H or
Software Update 21101 2EG10FFFR
(PI2002Z) 1
and
Check Oil + No Crank + TL 21111 2EG01FFF
7.1
PWA for Engine R&R 212220RF 35305 2E510FFF
M/H
(PI2002Z)
212220RG
Software Update M/H
(PI2002Z)

(PI200S) M/H

1.3
M/H
(PI200S)
212220AL
YD (PI2002Z)
23060 Check Oil + Rotate Crank
(15MY) R 0
2E001 (Pass) + BCT (NO Pass) +
Nu 2.0L 7.8 21101 2EG11FFF
GDI TL PWA for Engine R&R + 212220AM or
M/H
Software Update 21101 2EG11FFFR
(PI2002Z) 1
and
Check Oil + No Crank + TL 21111 2EG01FFF
7.1
PWA for Engine R&R 212220AN 35305 2E510FFF
M/H
(PI2002Z)
212220AO
Software Update M/H
(PI2002Z)

Page 30 of 43

Model Qty. Qty.

212017AS Diagnosis Only 0
(PI200S) M/H

1.1
(Pass) + BCT (Pass) 212017AT Diagnosis Only 0
M/H
(PI180S)

212017AU
TF HEV (PI2002Z)
(11-
12MY) Check Oil + Rotate Crank
23060
Theta R 0 (Pass) + BCT (NO Pass) +
2G400 8.9
2.4L TL PWA for Engine R&R + 212017AV (11-12MY)
MPI M/H
Software Update 21101 2G406FFF
(PI2002Z) and
1
21111 2G4S3FFF
Check Oil + No Crank + TL 23231 25200FFF
PWA for Engine R&R 212017AW
M/H
(PI2002Z)

212017AX
Software Update M/H
(PI200Z)

212017AS Diagnosis Only 0
(PI200S) M/H

1.1
(Pass) + BCT (Pass) 212017AT Diagnosis Only 0
M/H
(PI200S)

212017AY
(PI2002Z)
TF HEV
(13MY) 23060 Check Oil + Rotate Crank
Theta 2G400 8.9
2.4L TL PWA for Engine R&R + 212017AZ (13 MY)
M/H
MPI Software Update 21101 2G407FFF
(PI2002Z) and
21111 2G4S3FFF 1

PWA for Engine R&R 212017BA
M/H
(PI2002Z)

212017BB
Software Update M/H
(PI2002Z)

Page 31 of 43

Model Qty. Qty.

212A05K0 Diagnosis Only 0
(PI200S) M/H

1.1
(Pass) + BCT (Pass) 212A05K1 Diagnosis Only 0
M/H
(PI180S)

212A05R2
XMa TL PWA for Engine R&R M/H
(12- (PI2002Z)
13MY) 21101 2G404FFF
Theta 23060 Check Oil + Rotate Crank and
2.4L 2G401 6.1
MPI TL PWA for Engine R&R + 212A05R3 21111
M/H
(2WD) Software Update 2G4S2FFF
(PI2002Z)
1
and
6.5 23231 25200FFF
PWA for Engine R&R 212A05R4
M/H or
(PI2002Z)
23311 25050
(Requires Qty.7)
212A05R5
Software Update M/H
(PI200Z)

212A05K0 Diagnosis Only 0
(PI200S) M/H

1.1
(Pass) + BCT (Pass) 212A05K1 Diagnosis Only 0
M/H
(PI200S)

212A05R6
XMa TL PWA for Engine R&R M/H
(PI2002Z) 21101 2G404FFF
(12-
and
13MY)
Theta 23060 Check Oil + Rotate Crank
R 0 (Pass) + BCT (NO Pass) + 21111
2.4L 2G401 6.5
TL PWA for Engine R&R + 212A05R7 2G4S2FFF
MPI M/H
(4WD) Software Update
(PI2002Z) and
1
23231 25200FFF
Check Oil + No Crank + TL or
6.9
PWA for Engine R&R 212A05R8 23311 25050
M/H
(PI2002Z) (Requires Qty.7)
Optional
Check Oil + No Crank + TL 47354 39300
212A05R9
Software Update M/H
(PI2002Z)

Page 32 of 43

Model Qty. Qty.

212017RA Diagnosis Only 0
(PI200S) M/H

1.1
(Pass) + BCT (Pass) 212017RB Diagnosis Only 0
M/H
(PI180S)

212017RC
(PI2002Z) 21101 2G401FFF
SL
and
(12MY)
R 0 (Pass) + BCT (NO Pass) + 21111 2G4S1FFF
2.4L 2G400 6.0
TL PWA for Engine R&R + 212017RD (ULEV)
MPI M/H
Software Update or
(2WD)
(PI2002Z) 21111 2G4S2FFF
(SULEV) 1
Check Oil + No Crank + TL and

6.4
PWA for Engine R&R 212017RE
M/H
(PI2002Z) 23231 25200FFF
or
23311 25050
Check Oil + No Crank + TL (Requires Qty.7)
212017RF
Software Update M/H
(PI200Z)

212017RP Diagnosis Only 0
(PI200S) M/H

1.1
(Pass) + BCT (Pass) 212017RQ Diagnosis Only 0
M/H
(PI200S)

212017RR
(PI2002Z) 21101 2G401FFF
SL
and
(12MY)
R 0 (Pass) + BCT (NO Pass) + 21111 2G4S1FFF
2.4L 2G400 6.4
TL PWA for Engine R&R + 212017RS (ULEV)
MPI M/H or
(4WD) Software Update
(PI2002Z) 21111 2G4S2FFF
(SULEV) 1
Check Oil + No Crank + TL and

6.8
PWA for Engine R&R 212017RT
M/H
(PI2002Z) 23231 25200FFF
or
23311 25050
Check Oil + No Crank + TL (Requires Qty.7)
212017RU
Software Update M/H
(PI2002Z)

Page 33 of 43

Model Qty. Qty.

212017BE Diagnosis Only 0
(PI200S) M/H

1.1
(Pass) + BCT (Pass) 212017BF Diagnosis Only 0
M/H
(PI180S)

212017BG
TD (PI2002Z)
(12-
13MY) 23060 Check Oil + Rotate Crank 21101 2G402FFF
Theta 2G400 6.3 and
2.4L TL PWA for Engine R&R + 212017BH 21111 2G4S2FFF
M/H
MPI Software Update
(PI2002Z) and
1

6.7 or
PWA for Engine R&R 212017BI
M/H 23311 25050
(PI2002Z)
(Requires Qty.7)

212017BJ
Software Update M/H
(PI200Z)
NOTE: Refer to Warranty Bulletin 2021-07 for details regarding coolant and substitute transportation
reimbursement requirements.
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should
reference PI12002* when accessing the WebDCS system.

Page 34 of 43
WARRANTY CLAIM INFORMATION FOR:

PI2002 Y1, PI2002 Z1 and PI200S (DIAGNOSIS ONLY CLAIMS):
 IMPORTANT
REFER TO WARRANTY BULLETIN 2021-07 (PI2002Y, Z OR PI200S) FOR MODEL-SPECIFIC
LABOR OPERATIONS AND TIMES, AS WELL AS SPECIFIC CLAIM SUBMISSION
PROCEDURES. NOTE: SEE APPENDIX 1 & 2 ON PAGE 27 AND 30 FOR ADDITIONAL
TECHLINE PWA INFORMATION REQUIRED.
Flow Chart Symptom #A Diagnostics Repairs

R&R Knock Sensor
BCT Pass
PI2002Y ECU Upgrade
DTC P1326
(No TL PWA Required) Engine R&R
BCT No Pass
Engine R&R + ECU Software Update
Flow Chart Symptom #B Diagnostics Repairs

Inspection + Noise Check (N) (PI200S Claim)
Repairs under normal warranty coverage MAY apply.
Separate TL PWA case required
Check Oil + BCT Pass
PI2002Z Noise Check + TL PWA + Engine R&R
Engine Noise
Noise Check + TL PWA + Engine R&R
(TL PWA Required)
+ ECU Software Update
Engine R&R with TL PWA

Check Oil + BCT
No Pass
Engine R&R with TL PWA + ECU Software Update
Flow Chart Symptom #C Diagnostics Repairs

Check Oil Amount + Inspection Only (PI200S Claim) – Repairs under
Check Crank Rotation normal warranty coverage MAY apply – separate TL
(+ 94lb.ft) PWA case required)
Check Oil Amount + Diagnosis Only (PI200S Claim) – Repairs under

Crank Rotation (- 94lb.ft) normal warranty coverage MAY apply – separate TL
PI2002Z + BCT Pass PWA case required)
Engine No Crank
(TL PWA Required) Check Oil Amount + Engine R&R with TL PWA
Crank Rotation (-94lb.ft)
+ BCT No Pass Engine R&R + ECU Software Update with TL PWA
Check Oil Amount + Engine R&R with TL PWA

Crank Rotation (+94lb.ft)
(no BCT) Engine R&R + ECU Software Update with TL PWA

Page 35 of 43
Appendix 1 (Techline Prior Work Authorization)

Scenario Description Action Required
Flowchart A DTC P1326 Stored TL PWA required for all dealers – Video of condition
Video requirement examples below are for illustration
purposes, individual requirements will vary based upon
the condition reported:
Flowchart B Engine Noise
• Video should be continuous and show the VIN
(most convenient VIN plate) and pan to show the
engine condition.
• For engine seizures, attempt to turn over engine
with torque wrench in video and exceeding 94 lb.ft.
Engine Seized • For hole in engine block, show hole in video
Flowchart C Bearing Clearance Test or
• For severe engine noise demonstrate severity of the
No Test
noise without over accelerating (to RPM redline) the
engine in video
Note: Additional information may be requested by the Techline agent, including but not limited to
screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
Oil Level Check: (Applies to all Flowcharts B and C)

1. Measure and record oil dip stick level.
2. Note oil dip stick reading on the RO.
Oil Level Measurement: (Flowchart C)

1. Remove oil filler cap, remove oil drain plug
and drain oil into the supplied measuring
container SST067BUCK and check oil level.
2. Record oil level reading.
3. Take photo of the oil level using KDS.

Page 36 of 43
Video Instructions for Seized Engine Inspection: (Flowchart C)

Prepare the vehicle prior to the video by removing the spark plugs and drive belt as well
as setting the torque wrench to 94 lb.ft.
1. Start video showing vehicle and move in
towards the dash VIN tag.
2. Show the removed spark plugs.
3. Show the empty spark plug holes from the

engine.

Page 37 of 43
4. Show the removed drive belt and attached
torque wrench to crank bolt.
5. Show the engine being cranked and torque

specification exceeding 94 lb.ft. torque.
6. Submit video with Techline PWA case.

Page 38 of 43
Appendix 2 (Video Capture & Upload)

Note: Additional information required to open a Techline case including but not limited to
screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
The Chrome™ browser should be used to access the Techline portal. Follow the steps
below to clear the default browser if it is other than Chrome™.
For KDS Tab 10.1 Tablets:

1. Select “Settings” from the App Screen.
2. Select the “General” tab at the top.
3. Select “Default Applications”.
4. If “Internet” is the default browser, select

the CLEAR button.
If “Chrome” is the default browser, further

action is not required.

Page 39 of 43
5. When opening the Techline portal, select
“Chrome” and select Always”.
For KDS Tab S2 Tablets:

1. Select “Settings” from the App Screen.
2. Select “Applications”.
3. Select “Default Applications”.

Page 40 of 43
4. Select “Browser app”.
5. Ensure “Chrome” is selected.
Attaching Video to a Techline Case:

1. Open K-Support in the device Chrome™
browser or select the “Techline” button on
KDS home page.
https://ksupport.kiausa.com

Page 41 of 43
2. Open your existing Techline case for the
vehicle requiring a video capture by
selecting the case number.
3. Select “Attachment”.
4. Select “Add Files”.
5. Select “Camcorder” and the video camera

will open.

Page 42 of 43
6. Start by recording the VIN. Ensure sun glare
is not reflecting off windows or other objects.
Without stopping the recording, capture the

area of the vehicle displaying the issue. i.e.;
• Engine Noise – record the engine.
• Hole In Block – record the side of the

engine with the damage.
• Seized Engine – record a technician

trying to turn the engine over with a
torque wrench.
 NOTICE
NOTE: Ensure the video size is set to “Limit to email”. Only record the VIN and
the engine exhibiting the concern. Any additional information will increase the size
of the video and make it difficult to upload or download.
7. Stop the video when you captured what is

needed. Select “OK” to use this capture or
“RETRY” to capture the video again.
8. Ensure a description of the recording. For

example, engine knock or smoke from
exhaust.
9. Select “Submit Case”.

Page 43 of 43
10. Select “Yes” when the confirmation message
below appears.
Note: Selecting anything other than “Yes”

will not save the video capture.

Product Improvement Campaign: Engine Replacement Instructions FOR DTC P1326 (PI2002Y/Z)

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GROUP MODEL

Product Improvement See Model List

PRODUCT IMPROVEMENT CAMPAIGN

To assure complete customer satisfaction, always remember to refer to WebDCS Warranty

A. DTC P1326 Stored… (Page 2)

B. ENGINE NOISE… (Page 3)

C. ENGINE, NO CRANK… (Page 4)

A. DTC P1326 STORED

Confirm customer complaint 1. Full system DTC scan and

KDS Software Replace

KSDS Software Check for updated

TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

Confirm customer complaint

PWA Connecting rod

TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

This tool remedy should only need to be performed once.

(BCT) Dial Gauge Measuring Point (A) Loctite® Threadlocker

For replacement parts, contact Snap-On Tools at (888) 542-1011.

TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

BCT Test Procedure:

Bearing Clearance Test Video

2. Remove the four (4) spark plugs (A) by referring

Tightening torque for Spark Plugs:

3a. Using KDS, connect the VCI-II to the vehicle’s

3b. Turn the ignition to ‘ON’.

3c. On the KDS screen, select ‘Special Inspection’

3d. Select the applicable vehicle model/year.

The VIN is recognized automatically and will

4a. Enter the vehicle information: the vehicle

4b. Select ‘Verify’ to confirm the automatically

TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

5b. Turn the ignition to ‘OFF’ and remove the VCI-II

6. STOP on this screen, proceed to step 7 first

7. Install the Dial Gauge fully into the Probe Rod

8. Carefully, insert the assembled SST Probe Rod

TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

Reset the Bluetooth connection by pressing

• Bluetooth icon will blink to indicate

10. Using the KDS, select ‘Next’ on the screen to

11. Pair the Dial Gauge Bluetooth by selecting the

12. Once the Dial Gauge is paired to the KDS, the

 NOTICE Refer to ‘NOTICE’ Box

If the probe rod is already inserted

TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

14. Initially, the “Value” ‘Max’ reading may not

15. Once the ‘Max’ value is reached (sample shows

Note: The KDS may prompt to rotate the

16. If TDC setup is completed successfully:

• DO NOT turn the crankshaft rotator.

• DO NOT select Start at this time.

STOP on this screen, proceed to step 17 to X

TSB: PI2002Y/Z (Rev 2) Multiple Models April 2021

Connect the following three (3) items to the SST

1. Power Cable (12V)

Note: The 12V power cable has red (+) and

18. Turn the Bearing Clearance Tester power

If the gauges do not read within

19. Carefully, insert and connect the other end of