4-Lecture 04 - Chapter 4

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HUMAN RESOURCE MANAGEMENT

Global Edition 13e

Chapter 4: Job Analysis and the Talent Management Process


Edited from online book presentations

Chapter 4-1
Learning Objectives
1. Explain why talent management is important.
2. Discuss the nature of job analysis, including
what it is and how it’s used.
3. Use at least three methods of collecting job
analysis information, including interviews,
questionnaires, and observation.
4. Write job descriptions, including summaries
and job functions, using the Internet and
traditional methods.
5. Write a job specification.
6. Explain competency-based job analysis,
including what it means and how it’s done in
practice.
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Explain why talent management is
important.

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The usual process of talent
management

• It consists of the following steps:


1. Decide what positions to fill
2. Build a pool of job candidates
3. Application forms
4. Use selection tools
5. Make an offer
6. Orient, train, and develop
7. Appraise
8. Reward and compensate

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The Talent Management Process
Talent management is defied as the goal-oriented
and integrated process of planning, recruiting,
developing, managing, and compensating employees.
• Managers should:
• Understand talent management tasks
• Goal-directed
• Uses the same “profile”
• Segments and manages employees
• Integrates/coordinates all talent management functions

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Review

• Thought of as linear process

• Definition

• Managing talent effectively

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Discuss the nature of job analysis,
including what it is and how it’s
used.

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The Basics of Job Analysis

• Work activities
• Behaviors
• Machines, tools, equipment, and work aids
• Performance standards
• Job context
• Human requirements

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Uses of Job Analysis Information

• Recruitment and selection

• EEO compliance

• Performance appraisal

• Compensation

• Training

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Conducting a Job Analysis

1. How will information be used?


2. Background information
3. Representative positions
4. Collect and analyze data
5. Verify
6. Job description and specification

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Job Analysis Guidelines

• A joint effort

• Clarity of questions and


process

• Different job analysis tools

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Review

• The basics of job analysis

• Uses of job analysis information

• Conducting a job analysis

• Job analysis guidelines

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Use at least three methods of
collecting job analysis information,
including:
interviews, questionnaires, and
observation.

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Collecting Job Analysis Information

• Interviews

• Questionnaires

• Observation

• Diary/logs

• Quantitative techniques

• Internet-based

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Collecting Job Analysis Information –
Interviews

• The Interview
• Typical questions
• Structured interviews
• Pros and cons
• Interviewing guidelines

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Review

• Interviews
• Questionnaires
• Observation
• Diary/logs
• Quantitative techniques
• Internet-based

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Write job descriptions, including
summaries and job functions, using
the Internet and traditional methods.

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Writing Job Descriptions
• Job identification
• Job summary
• Relationships
• Responsibilities and duties
• Authority
• Performance standards & working conditions
• Job specifications

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Write a job specification.

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Writing Job Specifications

• Trained vs. untrained

• Judgment

• Statistical analysis

• Task statements

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Explain competency-based job
analysis, what it means, and how it’s
done.

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Profiles in Talent Management

• Competencies and
competency-based job analysis

• How to write competencies-


based job descriptions

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Review

• Observation

• Measurement

• Example – work teams

• Job profiles

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