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Republic of the Philippines

Eastern Visayas State University


Tacloban City

2. If you are the internship supervisor of meg, how would you encourage her to treasure her
internship opportunity in this case?
Answer: Recognize Their Efforts

This can be accomplished in a variety of ways. You might leave them a LinkedIn
recommendation or recommend them to a friend who is presently hiring for a paid position
that they would be ideal for. Of course, you could simply thank them whenever they deliver.
With millennials, acknowledgment goes a long way.

ACTIVITY 5 CLTURAL DIFFERENCES

SITUATION DO’s DON’Ts

Figuring how you should Respecting and knowing Degrading and


interact with them and their boundaries. humiliating them in front
how you should respect of other workers
their boundaries. because they did a
mistakes while doing
their job.
Adjusting on how they Clocking their work while Throwing harsh words at
manage their work and helping them with things them and making them
answering their they lack of. feel that you are better
suggestion in the field. than them.

Getting to know at each Getting friendly at them Being mad at them just
other and gaining each so they can be because they did things
trust comfortable in you don’t want, while
approaching or saying it’s okay when it’s
suggesting with you. really not.

ACTIVITY 6
In not less than 100 words, based on your experience using the services in
accommodation or food service operations, discuss four (4) important requirements for being a
professional staff in the hospitality industry. Use the back portion of this sheet if necessary.

As more hospitality and tourism firms acknowledge the value of' soft skills,' your
qualities may become extremely sought in the coming years.
Recruiters in the hospitality and tourist industries are frequently willing to train a less-
experienced candidate if they believe she or he has the necessary personality and soft skills for
the position. Do you believe you have what it takes? Continue reading to learn about five
crucial soft skills for professions in hospitality and tourism.
1. Teamwork- When it comes to the precise qualifications required by a wide range of
host companies and organizations, the ability to fit in with the current team is
frequently considered crucial when selecting a candidate.
2. Stress and Time Management- When you're asked to accomplish numerous tasks at
once in a short amount of time and forced to deal with unanticipated situations, it's
tempting to let your emotions run wild... If you want to increase productivity and
client satisfaction in the hotel and tourist industry, you'll need to be able to
multitask and stay calm.
3. Problem Solving- Whatever your field, you'll need to learn how to handle a crisis,
from identifying the issue to assessing how well you handled it and what could be
done better in the future.
4. Strategy and innovation- produce value for the business and its consumers, as well
as a competitive advantage This form of innovation is required for businesses to
adapt to the rapid pace of technological change.

ACTIVITY 7
Instructions: looking at the diagram below, write down 5 more services with examples to add to
the diagram.

HOSPITALITY TOURISM

*Combination of hospitality
and Tourism

Institutional/welfare catering Commercial Accommodation Transportation Services


eg. Hospital catering services eg. Car rental, Airlines
eg. Hotels, Guests Houses
Wedding event Accommodation Lodging Travel Services
eg. Wedding Catering eg. Campgrounds/Cabins eg. EcoTourism

Dating Food and Beverage Services Outing


Eg. Eating in restaurant eg. Catering institutional, Eg. Car Rental
Meetings

Clubs Recreation and Travel Planning


Eg. City, Private country clubs Entertainment Eg. Tour operation
eg. Adventure and Outdoor
Recreation
Event planning Conventions and event Tourist sites
Eg. Birthday/meeting management Eg. Local food
Eg. Expositions, social and
special events
Bars and cafes Quick service restaurants Food and shopping
Eg. Alcoholic drink, coffee, Eg. Pizza hut, subway Eg. malls
and tea
ACTIVITY 8
Instructions: In not less than 100 words

 Name two different position/designation in which you would be interested at, to


experience in the future.
- Stewardess and Model.
 State the advantages for choosing the selected position/designation as your future
career and requirements of the selected position/designation.
- In stewardess you can travel the world, you van meet new people and make friends.
While in model, you can earn a lot of money and meet the celebrities.
 Among the positions/designation, which one is more preferable and suitable for you and
why?
- In modeling, because back when I was teenager, I use to act like a pro model.
Modeling was my biggest dream, I felt that I was born for it.

ACTIVITY 9
Instructions: In not less than 100 words, please answer the following question.

1. Based on your dining experience in restaurants an hotel, do you think being a workload
of being a waiter/waitress is heavy? How much do you expect a full-time
waiter/waitress to earn monthly? For how many hours should a waiter/waitress work
daily?
- Yes, Part-time waiters and waitresses are common. Many people work early in the
mornings, late at night, on weekends, and on holidays. This is especially true for
waiters and waitresses who work in full-service restaurants, which employ the great
majority of them. Waiters and waitresses may only be hired for a few months each
year in establishments that offer seasonal work. Many waiters and waitresses earn
money through a combination of hourly salary and gratuities from customers.
Earnings vary substantially depending on the type of business and location. In
expensive restaurants in big metropolitan areas and resorts, for example, tips are
typically substantially higher.

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