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    LAI-122470246 - DRF - Key Fact Statement - Signed

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    gamersingh098123
    This document provides key loan details for an applicant including the loan amount, interest charges, processing fees, insurance charges, repayment schedule, and grievance redressal process.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    LAI-122470246 - DRF - Key Fact Statement - Signed

    Uploaded by

    gamersingh098123
    24 views4 pages
    This document provides key loan details for an applicant including the loan amount, interest charges, processing fees, insurance charges, repayment schedule, and grievance redressal process.

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    LAI-122470246_DRF - Key Fact Statement_Signed

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    © © All Rights Reserved

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    This document provides key loan details for an applicant including the loan amount, interest charges, processing fees, insurance charges, repayment schedule, and grievance redressal process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    24 views4 pages

    LAI-122470246 - DRF - Key Fact Statement - Signed

    Uploaded by

    gamersingh098123
    This document provides key loan details for an applicant including the loan amount, interest charges, processing fees, insurance charges, repayment schedule, and grievance redressal process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    KEY FACT STATEMENT

    Date: 6th April, 2024


    Name of the regulated entity: Lendingkart Finance Limited
    Applicant Name: SACHIN KUMAR

    Sr. Parameter Details


    No.
    (i) Loan amount (amount disbursed/to be 4,60,000 /-
    disbursed to the Borrower) (in Rupees)
    (ii) Total interest charge during the entire tenure 2,30,199.00 /-
    of the loan
    (iii) Other up-front charges (break-up of each 25,311.0 /-
    component to be given below)
    (a) Processing fees 21712.0 /-
    (b) Insurance Charges Nil
    (c) Document charges 3599.0 /-
    (d) Pre-emi(Please refer to point1 of Notes) 0.0 /-
    (e) Others 0.0 /-
    (iv) Charges/ fees for the other products availed 22350.0 /-
    by the Borrower
    (a) Financial Health Report (FHR) Nil
    (b) Health Card Charges (including GST) 3000.0 /-
    (c) Card Protection Plan (CPP) 999.0 /-
    (d) Insurance Premium (Total) 18351.0 /-
    Home 0.0 /-
    Life 6872.4 /-
    Credit 4738.0 /-
    Hospicash 3941.0 /-
    (e) Other products (if any) Nil
    (v) Net Disbursed Amount ((i) - (iii) - (iv)) 4,12,339.0 /-
    (vi) Annual Percentage Rate - Effective
    annualized interest rate (in percentage) 36.0 %
    (computed on net disbursed amount using
    IRR approach and reducing balance method)
    (vii) Tenure of loan (in months/days) 36
    (viii) Repayment frequency by the borrower MONTHLY
    (ix) Number of installments of repayment 36
    (x) Amount of each installment of repayment 19,219.00 /-

    Page 1 of 4
    Details about the contingent charges
    (xi) Rate of annualized penal charges in case of delayed payments (if any) Fixed Rs. 300 + 36% of overdue amount
    (xii) Rate of annualized other penal charges (if any); (details to be provided) Nil
    Other disclosures
    (xiii) Cooling off/look-up period during which borrower shall not be charged any penalty 3 days
    on prepayment of loan
    (xiv) Details available in below link -
    Details of LSP acting as recovery agent and authorized to approach the borrower https://www.lendingkart.com/regulatory-
    digital-lending/
    (xv) Name, designation, address, and phone number of nodal grievance redressal officer
    designated specifically to deal with FinTech/ digital lending related complaints/ Details in next page
    issues
    (xvi) Kindly visit Schedule of Charges at
    Other Charges https://www.lendingkart.com/schedule-of-
    charges/

    Notes

    1. This Pre-EMI amount reflecting above is provisional and the actual pre-emi will be re-computed considering the actual date of loan
    disbursement. Hence, please note the same shall be deducted from the disbursement amount and accordingly the Net Disbursement
    amount may vary. The final Pre-EMI will be reflected in Welcome Letter.

    Page 2 of 4
    Detailed Repayment Schedule

    Installment No. Outstanding Principal (in INR) Principal (in INR) Interest (in INR) Installment (in INR)

    Page 3 of 4
    Recovery Mechanism:

    In case of non-payment of the loan amount, interest, and other charges as per the terms of the loan documents, the Lender or its authorized
    service provider(s) may approach the borrower, co-borrower, and guarantor for the payment of the outstanding amount, by way of call(s),
    SMS(s), email(s), and in person visit(s).
    Not withstanding anything mentioned hereinabove, in the event of non-receipt of the loan amount and other charges, the Lender may resort to
    legal recourse.

    Grievance redressal mechanism:

    a) Customers who wish to provide feedback or send in their complaint may use the following channels between 10:00 am and 7:00 pm, on
    Monday to Friday (except on national holidays).
    1) Internal Machinery to handle the customer complaints
    i) Call our Customer Service Helpline on 1800 5720 202 (Toll free) (10:00 am to 7:00 pm - Monday to Friday, except on national
    holidays)
    ii) Email us at [email protected]
    iii) Write to us at the mentioned address:

    Lendingkart Finance Limited, 401, 4th floor, Iconic Shyamal, near Shyamal cross roads, Ahmedabad - 380 015.
    In case the complaint is not resolved within the given time or if he/she is not satisfied with the solution provided by LFL, the customer
    can approach Grievance Redressal Officer:
    Name: Ajitha K
    Designation: Senior Director - Customer Service
    Contact Number: +91- 6358874622 - 10.30 am to 6.00 pm Monday to Friday except National Holidays
    Email ID: [email protected]

    b) The Grievance redressal Officer will be available during office hours to receive the grievance of all customers. In the event of the
    Grievance redressal Officer not being available the head of customer support team shall attend the customer.

    c) After examining the grievance, the Grievance redressal Officer will send the final response within 30 working days of the receipt of the
    complaint/ grievance. During this time, Customers can write into us to check on the status of their grievance, and we will endeavour to
    respond to them as quickly as possible.

    d) Certain types of cases might need additional time due to the nature of the activities involved, for e.g. retrieval of documents. The Company
    will inform the Customers of such delay and provide expected timelines for resolution of the complaint.

    e) If the complaint/dispute is not redressed within a period of one month (either the complaint of the customer was rejected wholly or partly
    and the customer is not satisfied or the customer does not receive a reply), the customer may appeal to the Ombudsman or Deputy
    Ombudsman, in either of the following manner:

    1) Complaint made through online mode: The complaint may be lodged online through the designated portal i.e., https://cms.rbi.org.in
    2) Complaint made through electronic or physical mode: The complaint may be made either electronically or physically in the specified
    format to the Centralised Receipt and Processing, notified by RBI -

    Centralised Receipt and Processing Centre (CRPC)


    Reserve Bank of India
    Central Vista, Sector 17,
    Chandigarh - 160 017
    Email - [email protected]
    Toll Free No. - 14448 (9:30 am to 5:15 pm)

    Signed By: DS LENDINGKART FINANCE LIMITED 01


    Page 4 of 4 Sat Apr 06 06:57:03 UTC 2024

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