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    Training Plan - Docx 2

    Uploaded by

    Abdul Jabar Ebra

    Copyright:

    © All Rights Reserved
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    Training Plan - Docx 2

    Uploaded by

    Abdul Jabar Ebra
    18 views4 pages

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    Training Plan.docx 2

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    Copyright:

    © All Rights Reserved
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    Download as docx, pdf, or txt
    18 views4 pages

    Training Plan - Docx 2

    Uploaded by

    Abdul Jabar Ebra

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    TRAINING PLAN

    Trainees’ Training Mode of Staff Facilities/ Venue Assessment Date and


    Training Activity/Task Training tools and Arrangement Time
    Requirements Equipment

    1. Participate in 1.1 Obtain and  Group  computer FBS ROOM  Written test August 1,
    workplace convey discussion  Practical 2024
     Interaction performance test
    communication workplace
     Lecture  Interview
    information  Reportorial

    3. Practice 3.2 Set and  Lecture/  assessment tools FBS Laboratory  Interview - oral
    career meet work Discussion for case studies  Written
     Research/  simulated  Portfolio
    professionalism priorities project laboratory room assessment
    September 1,
     electronic learning  Simulation
    device 2024
     computer
     television and video
    set
     case studies
    1. Develop and 1.1 Seek  Self  Proper hygiene FBs Room  Written/Oral October 1,
    update industry information on paced/modula procedure manuals examination 2024
    r  internet  Practical
    knowledge the industry  Demonstration  personal computer demonstration
     Small group  reference book
    discussion  industry journals
     Distance
    education
    3. Perform 3.4 Produce/  Equipment and Laboratory November 1,
    computer output data Accessories 2024
     personal computer
    operations using computer
     network system
    system  communication
    3.5 Maintain equipment
    computer  printer
    system  Supplies and
    Materials
    3.5 Maintain
     office supplies
    computer  diskettes
    system  Set of screw driver

    5. Provide 5.3 Deliver  Modular (self-  Microphone Hotels  Interview December 1


    pace learning)  Full-body mirror (oral/questionnaire)
    effective service to  Observation
    2024
     Electronic  Company dress
    customer customer Learning  Demonstration of
     Video Camera
    service 5.4 Handle  Industry recorder
    Practical Skills
    queries through Immersion  Television
    use of common  Demonstration  VHS/DVD Player
    business tools  Film-viewing  Fax machine
    and technology  Computer with
    printer and internet
    5.5 Handle connection
    complaints/  V8 tape
    conflict  Make=up kit
    situations,
    evaluation and
    recommendatio
    ns
    1. Prepare the 1.1 Take table  Lecture  Tables and chairs MSU Msat Hotel  Oral examination January 10
    dining reservation  Discussion  Glassware  Written 2024
     Film viewing  Dinner fork examination
    room/restauran
     Demonstration  Dinner spoon  Performance test
    t area for  Table cloth
    service  Table napkin
     Teaspoon
     Menu and wine list
     Flower
    arrangement
    (artificial/fresh)
     Dinner knife
     Ashtray
     Trays
     Plates
     Cutlery
     Crockery

    2. Welcome 2.4 Liaise  Lecture  Guidelines Msu- Msat Hotel  Return February 10
    guests and take between  Discussion  Company rules and demonstration 2024
     Demonstration regulations  Observation
    food and kitchen and
     Video  Simulated  Oral/written
    beverage orders service areas presentation environment examination

    3. Promote food 3.2 Undertake  Lecture  Guidelines Laboratory  Written / Oral March 10
    and beverage Suggestive  Discussion  Instructions test 2024
     Film viewing  Hotel & Restaurant  Practical test
    products selling
     Demonstration rules and regulation
    3.3 Carry out  Table and chairs
    Upselling  Trays
    strategies  Condiments
     Ashtrays
     Shakers
     Flower base
     Table napkins
     Glassware
     Able cloth
     Chinaware
     Flatware

    5. Provide room 5.5 Clear away  Modular (self-  Trays Msu-Msat  Interview (oral/ April 10
    service room service paced)  Trolleys hotels questionnaire) 2024
     Industry  Toasters  Observation
    equipment Immersion  warming  Demonstration of
     Film viewing equipment’s Practical Skills
     Demonstration  table appointments  Written
     Discussion  glassware examination
     linens

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