SUBHOJYOTI BHATTACHARYA EMAIL: subho32721@gmail.

com
Technical Support/Software Back-end Development/Scrum Master/Project MOBILE: +91-9431187800
Management

Enhancing team efficiency and promote an Agile work environment in a Scrum Master or techno-managerial position, utilizing
expertise in technical support and project management in Pune/Bangalore.

PROFILE SUMMARY
 Accumulating nearly 6 years of experience in IT industry roles, specializing in Technical Support, Project Management and
Java back-end Development.
 Currently engaged as a Junior Scrum Master at Citicorp Services India Private Limited, Pune.
 Skilled in facilitating team collaboration, ensuring successful application delivery, and exceeding sprint goals.
 Proficient in Scrum artifacts, user stories, and backlog refinement.
 Experienced in leading cross-functional teams, implementing Agile Methodologies, and increasing Sprint Velocity.
 Knowledgeable in Cloud Setup & Management, Core Java, JIRA, and Incident Management.
 Recent achievement includes optimizing product backlog and improving team velocity.
 Proficient in Fundamental of SAFe Events, demonstrating a solid understanding of essential principles in agile framework
implementation.
 Possess technical background; assisted in ensuring a suitable & successful delivery of a working Banking and Financial
Application with maximum releases of maximum viable product (MVP).
 Worked as a Technical Lead for a Java based L3 Production Support Team for supporting various applications based on
Cloud and On-Prem servers
 Strong communicator with analytical skills and stakeholder engagement expertise.
 Proficient in driving team efficiency resulting in streamlined project delivery and enhanced team collaboration.
 Successfully optimized product backlog at Citicorp Services India Private Limited, leading to increase in team velocity and
improved sprint performance.

CORE COMPETENCIES
Project Management Agile / Scrum Methodologies Product Development

Quality Assurance Stakeholder Management Risk Management

Continuous Integration Business Analysis Process Improvement

SOFT SKILLS EDUCATION

 Team Player B.Tech. in Mechanical Engineering from KIIT
 Leadership University, Bhubaneswar | 2018
 Collaborator
HSC from De-Nobili School C.M.R.I., Dhanbad |
 Effective Communication
2014
 Problem-solving
 Interpersonal SSC from De-Nobili School C.M.R.I., Dhanbad |
2012

IT SKILLS
 Scrum: JIRA, Confluence
 Cloud: AWS
 Core Java: L3 Java AWS Production Support Specialist
 CI-CD: Jenkins
 Monitoring Tools: ServiceNow, Remedy, Autosys, Openshift
 Application Servers: Tomcat
 Cloud Computing Tools: EC2, VPC, S3, CloudWatch, Amazon SQS, AWS lambda
 Databases: SQL Server, PostgresDB, Oracle, MongoDB
 Development Tools: Eclipse, Rational Application Developer (RAD), Spring Tool Suite(STS), SOAP UI, Postman, SAFe.

ACADEMIC ACHIEVEMENTS
 Achieved first prize in the District Level Group Singing Competition organized by Bharat Vikas Parishad in 2008.
 Secured the first position in the English Group Singing Competition at the Inter Nobilian Youth Festival in 2008.
 Attained first place in the Hindi Group Singing Competition at the Inter Nobilian Youth Festival in 2011.
 Earned the first position in the Face-Off, Best Theatre category at ALMA-FIESTA, organized by IIT Bhubaneswar in 2016.
 WORK EXPERIENCE
Junior Scrum Master | Citicorp Services India Pvt. Ltd., Pune | Oct’22-Present
Key Result Areas:
 Formulating techniques for effective Product Backlog Management.
 Forecasting the number of deliverables possible in an iteration based on evidence
 Resolving conflicts by focusing on scrum values of openness, honesty, and respect
 Facilitating daily Scrum, sprint planning, sprint demo, and retrospective meeting with the development team to identify any
challenges or issues that can delay work or result in a change of plans.
 Ensuring clarity of product owner for arranging the product backlog to yield maximized value
 Estimating and planning for the whole software development project; Understanding and practicing agility.
 Ensuring the correct application of the scrum process.
 Facilitating planning and helps product owners understand and adhering to Scrum techniques and practices.
 Imparting the knowledge on understanding of product planning in an empirical environment.
 Communicating with the stakeholders and management to provide timely updates on the project requirements, expectations
and timelines risk, dependencies and project status.
 Implementing continuous integration/continuous delivery (CI/CD) pipelines using Jenkins and Maven.
 Setting up AWS CloudWatch alarms using SNS topics and monitoring AWS services through CloudWatch logs and events.
 Executing infrastructure development on AWS by utilizing various services such as EC2, CloudWatch, VPC, Elastic Load
Balancer, S3, CloudFront IAM, and SNS.
 Collaborating with other cross-functional teams and acting as a facilitator for developers to address impediments.
 Analyzing, debugging, and fixing application code bugs by introducing logic in Java or through J scripts on the Mongo DB
database to ensure the application's functionality.
 Working on Monitoring Tools (Remedy and ServiceNow) and creating a Dashboard of Reports in ServiceNow.
 Leading a team and managing operational activities, including preparing weekly status reports, monthly status reports, and
SLA metrics for clients.

Associate | Cognizant Technology Services, Pune | Sep’18-Sep’22

Growth Path:
L3 Production Support | Sep’18-Dec’19
Java Back-end Developer | Jan’20-Sep’22
Key Result Areas:
 Collaborated closely with other team members to plan, design, and develop robust solutions in a timely manner.
 Organized the Scrum Framework and advocated for Agile Methodology to enhance team effectiveness.
 Engaged as a Technical Lead for a L3 Java AWS-based Production Support.
 Managed and optimized the product backlog, resulting in an improvement in the team's average velocity.
 Successfully planned and organized daily stand-up meetings, Sprint Retrospectives, and Sprint Reviews.
 Directed efforts in Effective Release Planning in production by collaborating with cross-functional teams via ServiceNow
Change Requests.
 Worked as a Java Back-end Developer, developing REST APIs and SOAP-based services.
 Developed the back-end Java code for AWS Lambda and provisioned it on the Cloud.

PROJECTS
Cognizant Technology Solutions, Pune
Oppenheimer, Funds Inc.
A leading asset management firm handling actively managed portfolios spanning equity, fixed income, alternatives, and multi-
assets, including exchange-traded funds. Catering to a broad clientele including financial advisors, wealth managers, and
institutional investors.
Florida Power and Lights (Space Time Insights)
Florida Power & Light Company (FPL), the principal subsidiary of NextEra Energy Inc. (formerly FPL Group, Inc.) is a Florida
based power utility company that generates, transmits, distributes and sells electric energy.
Product Tracking System
Product Tracking System, is an application under Nextera Energy which was developed to track real-time information of various
meters like tracking the Power utilized, the phasor angle and also designing the phasor chart.

Citicorp Services India Pvt. Ltd., Pune

Lynx Data Capture
Lynx Data Capture is a banking application of Citi where credit agreement deals and amendments are created, reviewed and
managed proficiently.

PERSONAL DETAILS
Date of Birth: 17th October 1995
Languages Known: English & Hindi
Address: Blue Ridge Township, Tower 19,702, Hinjawadi, Pune-411057