UNIVERSITY EXAMINATIONS

2023 MAYJUNE EXAMINATION PAPER

PRACTISING WORKPLACE ENGLISH

ENN1504
PORTFOLIO
Marks: 100
Duration: 3 Days
First examiners: Dr M Madileng and Mr R Maluleke
Second examiners: Dr K Gazu and Mr M Ralushai

This examination question paper consists of 9 pages.

INSTRUCTIONS

1. This question paper contains TWO questions. Both questions are compulsory.
2. Read the instructions carefully to ensure that you meet the requirements of each
question.
3. Pay attention to the following aspects when you answer each question:
• Content
• Structure
• Style
• Language accuracy
4. Use the checklist provided to make sure that you have answered all the questions.
Copy the checklist and paste it at the beginning of your script as a cover page.
5. At the end of your answers, paste/type the declaration, which is found at the end of
this question paper.
6. Submit the following as part of your portfolio: the completed checklist, your answers
and the plagiarism declaration.
7. When you have completed the portfolio, save everything as one pdf file and upload it
using myModules platform on the ENN1504 site under Assessment 3.
8. Note that any incidents of cheating or plagiarism will be punished severely. This may
include non-allocation of marks.
9. NO LATE SUBMISSIONS WILL BE ACCEPTED.

Open Rubric
CHECKLIST

Student Name: __________________________________________

Student Number: _____________________________________

Is there a student name and number on YES (put your initials here)
the cover page

Is this your original work? YES (put your initials here)

Is the plagiarism declaration attached? YES (put your initials here)

QUESTION 1: Did you answer it? YES (put your initials here)

QUESTION 2: Did you answer it? YES (put your initials here)

Are you submitting the correct YES (put your initials here)
portfolio and the correct file?

Format if typed:

Arial font

Font size 12

One and a half to double line spacing

Leave sufficient space in the margins for

marker notes.

Format if handwritten:

Blue/black ink

Neat and legible

All pages scanned in 1 file in the correct

order

Did you edit your work? YES (put your initials here)

Did you convert your document to YES (put your initials here)
PDF?

Did you remove any password YES (put your initials here)
protection?

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QUESTION 1: MINUTES OF A MEETING

BACKGROUND

Fundakahle Combined School is experiencing a serious problem of late coming

amongst learners. This impacts on learner discipline and the time allocated for
teaching and learning. The matric pass rate has declined remarkably in recent years.
As a result, the parents have approached the School Governing Body (SGB) to take
measures to curb late coming. The School Management Team (SMT) held a meeting
with the School Governing Body to discuss the issue of late coming.

INSTRUCTIONS

Below is a transcript (exact words written down) of what was said under the relevant
agenda item presented in the form of a dialogue. As the secretary of the School
Governing Body at Fundakahle Combined School, it is your duty to take minutes
during meetings. At this point, the meeting is discussing agenda item 3.2: Strategies
for combating late coming. Write minutes of the meeting for agenda 3.2 only. This
means that the complete format for minutes is not required. Remember that in
taking minutes, we carefully select and summarise information, and make changes to
style and grammar. Note that you should not record what each person said in turn.
You should use the linear format of minutes (in sentences and paragraphs).

TRANSCRIPT

Mr Nkosi (Chair): Colleagues, you are quite aware of a number of challenges we

are facing as a school. One of them is late coming. On that note,
let us now move on to the next item. As the member of the
Disciplinary Committee, Mr Tembe, may you please lead us on
agenda item 3.2: The strategies for combating late coming.

Mr Tembe: Thank you, Chair, for letting us deliberate on the matter. This is a
very serious issue because it will ultimately have an impact on our
final results. As the Disciplinary Committee, we have tried to close
the gate at 7h30 hoping that late coming will decrease; instead,
more and more learners continue arriving late.

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Mr Thango: There is nothing to discuss here, the students are actually
punishing themselves by arriving late because they lose out on
the first period. You can take a horse to the river, but you can’t
force it to drink.

Mr Tembe: But Mr Thango, that will finally affect the school’s pass
percentage. Maybe you’d enjoy having the department breathing
down your neck, forcing you to teach during the weekends and
holidays, as it is always done with all underperforming schools.

Mr Nkosi: Mr Tembe is quite right, poor results will tarnish our good name.
We worked so hard to be position one in the district. We should
be proactive and make sure that the allocated teaching time is
used maximally for all learners. It is very important that we
continue to produce 100% results at all costs. Maybe we can use
an extended afternoon study as a deterrent. In that way, they will
learn to be more responsible.

Mr Thango: What do you mean by at all costs? Are you going to study for
them? I still maintain, let them fail so that they learn to respect us.

Ms Peace: Through you, Chair, Mr Thango, you are off point. The main issue
is not respect, but late coming. Can you please be considerate?
We have to come up with a solution here. I agree with Mr Nkosi
that forcing them to remain after school is better than locking them
out. Another suggestion is to send Mr Tembe and Mr Hlabangane
to visit the company responsible for scholar transport. They can
negotiate with the drivers or their supervisor to pick our learners
thirty minutes earlier in the morning. Maybe that would help solve
the problem.

Mr Hlabangane: I am more than willing to talk to the bus company. I also think there
is more we can do to discourage learners from coming late. Why
don’t we include physical work on Fridays? We can make it a rule
that late comers have the responsibility of cleaning the school

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 yard on Friday afternoons. I know the youth do not like hard work,
so they will make sure they do not arrive late.

Mr Nkosi: Thank you Ms Peace and Mr Hlabangane for your suggestions.

We must talk to the parents before we implement the suggested
ideas.

Mr Tembe: Ladies and gentlemen, there is another dimension to our problem.

It is notable that the majority of late comers are from Zenzeleni
informal settlement.

Mr Hlabangane: I think I know why the learners from Zenzeleni are in the majority
of late comers. There is a serious problem of water shortage in
that community. The main pipe that supplies water to Zenzeleni
burst during the floods and it has not been repaired yet.

Pastor Moses: That is very true. Most of the members of that community collect
water from our church, and there are always long queues in the
morning and afternoons. Luckily, the church has a bore hole.

Ms Peace: I think it would help us to involve the Department of Water and

Sanitation.

Mr Nkosi: Yes! That’s a good point. Ms Peace, I think you have to set up an
appointment with the Minister of Water and Sanitation. We can
write a proposal for that community to get urgent assistance with
water.

Pastor Moses: In the meantime, I suggest that the Grade 12s be accommodated
in church buildings so that they will always have easy access to
water. We have enough rooms that we use during conventions.

Mr Nkosi: Thank you, Pastor Moses. Ms Peace, please print consent forms
for all the parents of the Grade 12 learners.

Ms Peace: Yes, Sir. I will do that right away.

Mr Tembe: Don’t be too excited, where are we going to get food for all the
120 Grade 12 learners? I also hope you don’t expect Pastor
Moses to look after the children.

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Pastor Moses: You don’t have to worry about the meals because the church runs
a soup kitchen, and we have enough sponsors to feed them all.

Mr Hlabangane: That’s very generous of you Pastor Moses. In that case, I

volunteer to look after the children to ensure their safety, and so
that they are ready for school in good time.

Mr Tembe: Thank you, Mr Hlabangane but we still need another volunteer to

look after our girls.

Ms Peace: Don’t worry about that, Mr Tembe, I don’t mind looking after the
girls.

Mr Nkosi: What a fruitful meeting. I think the suggested solutions will greatly
assist our learners with late coming, especially the Grade 12s.
This meeting is adjourned.

SUB-TOTAL: 50 MARKS

QUESTION 2: INVESTIGATIVE REPORT

BACKGROUND

Ms Thembi Makunyane is the Chief Executive Officer (CEO) of MoveOn, a new fitness
company that founded a series of gymnasiums and health juice bars across Gauteng
Province. There are many disgruntled employees that laid complaints on Twitter and
Instagram stating that the company is forcing them to work overtime without any
additional remuneration. These accusations are damaging the image of the company
and there is a steady decline of new membership applications. Mzansi News and
Themba Dispatch have also published articles on the unfair treatment of the
employees, and this is impeding the growth of the company. Ms Thembi Makunyane
has raised concerns on the effects of the tweets and posts made on social media.

INSTRUCTIONS
There are many disgruntled employees that laid complaints on Twitter and Instagram
stating that the company is forcing them to work overtime without any additional
remuneration. After receiving complaints from the employees via MoveOn’s social
media platforms, Ms Thembi Makunyane, the CEO of MoveOn, requested you, the

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Chief Human Resource Manager to investigate the allegations. The report is to be
submitted to the CEO by 30 June 2023.
Your report should be about 2-3 pages in length.

Use the following headings and sub-headings:

TITLE

Information to be included in the title should relate to what the investigation is about,
where it is taking place and why it is to be conducted.

1. TERMS OF REFERENCE

The following information should be included: date on which you were

commissioned to conduct the investigation, the name and position of the person who
commissioned you, your name and your position, the essence of the report, and date
for the submission of the report and recommendations.

2. PROCEDURES

Identify at least four (4) methods/steps/procedures followed to collect information from

various sources. It is imperative that each method/step/procedure is numbered and
mentions the purpose.
2.1
2.2
2.3
2.4

3. FINDINGS

Present the factual information found during the investigation under each
method/step/procedure used above to collect information. This means four (4) findings
are expected as per your procedures identified above.
3.1
3.2
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3.3
3.4

4. CONCLUSIONS

Comment, analyse and interpret the factual information (findings) above. Do not
provide more than three (3) conclusions.
4.1
4.2
4.3

5. RECOMMENDATIONS

Provide possible options or actions in relation to the purpose of the investigation. Do

not instruct but make suggestions that you think can be followed to resolve the issue.
Do not provide more than three (3) recommendations.

5.1

5.2

5.3

COMPILER’S DETAIL
This is the ending of your investigative report. Provide your signature, title, name and
surname followed by your position in the organisation. Finally, write the date.

SUB-TOTAL: 50 MARKS
GRAND TOTAL: 100 MARKS

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PLAGIARISM DECLARATION

Name and Student number……………………………………………………….…………

I declare that this examination is my own original work. Where secondary material has
been used (either from a printed source or from the internet), this has been carefully
acknowledged and referenced in accordance with departmental requirements. I
understand what plagiarism is and I am aware of the pertinent policies in this regard.
I have not allowed anyone else to borrow or copy my work.

Signature………………………………………………

Date………………………………….