Chapter 2 (Human Behavior)

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Chapter 2: Understanding Human Behavior

B. Stress Management

Stress refers to the total response of an individual to what they may perceive as harmful or dangerous
stimulus in his/ her external environment. It is experienced when an individual encounters a threat that
he/ she could not deal with due to lack of proper resources.

These events place physical and emotional pressure on us. They demand and mobilize the body’s
defenses. It is a many faceted process that occurs in reaction to events or situations in our environment
called stressors.

An interesting feature of stress is the wide range of physical and psychological reactions that
different people have to the same event; some may interpret an event as stressful, whereas others
simply deal with it accordingly.

Normally you think of stress as stemming from negative events in our lives, positive events such as
getting married or receiving a job promotion can also produce stress.

1) EUSTRESS – Positive stress. This gives one a feeling of fulfillment. Examples are winning a contest and
going to a roller – coaster ride.

2) DISTRESS – Negative stress brought about by unfavorable events such as losing a loved one or being
terminated from a job.

3) HYPOSTRESS – Understress or lack of stress. Examples are boredom and hopelessness.

4) HYPERSTRESS – Overstress. This happens when one is pushed beyond what he/ she can handle.

What are stressors?

In simple terms, the Merriam – Webster dictionary defined stressors as something that makes you
worried or anxious or a source of stress.

Things present in the environment that ignite threat, danger, or tension are called stressors. Stressors
are stimuli or threats that cause stress.

Not all stress, however, is caused by external factors. Stress can also be caused by internal factors. This
can be self – generated or borne out of baseless, irrational, or negative thoughts. What seems to be
stressful for one may not be stressful to another.

Stressors depend on how people perceive them.

The types of stressors can be:

 Physical: conditions such as crowding, isolation, presence of pollutants or toxic elements found
in the environment or in the physical body.
 Psychological: results from one’s own mental and emotional reactivity to one’s own inner
cognitions or emotions or to outside factors such as persons, places and events.

Major types of stress

There are four major types of stress:

1)Frustration

 Frustration is experienced when one’s pursuit of a goal is thwarted.


 There are many situations in life where in we are not able to get what we desire because of
obstacles or hindrances. Some do not cause much worry; hence their impacts are not significant.
 Sources of frustration can come from (1) the physical environment, (2) the social environment,
(3) the organism itself.
 Failures and losses are common kinds of frustrations that are very stressful.

2) Conflict

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