Reso - On Adoption of Citizens Charter
Reso - On Adoption of Citizens Charter
Reso - On Adoption of Citizens Charter
Present:
Absent:
________________________________ - Kagawad
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WHEREAS, the 1997 Constitution of the Philippines declares that a Public Office is a
Public Trust and ordains that public officers and employees shall serve with the highest degree
of responsibility, integrity, loyalty and efficiency, and shall remain at all times accountable to the
people;
WHEREAS, the need to establish an effective system that will eliminate bureaucratic red
tape, avert graft and corrupt practices and improve the efficiency of the delivery of government
frontline services was boosted by the enactment of Republic Act No. 9485, the Anti-Red Tape
Act of 2007;
WHEREAS, this Body is aware of the benefits that implementation of a Citizen’s Charter
brought about to other LGUs and their constituents such as less cost of public service delivery,
reduced vulnerability to graft and corruption, availability of feedback mechanism, existence of
basis for assessing the performance of the local government and staff, as well as customer
satisfaction, equal treatment of customers, availability of complaints and redress mechanism,
and opening of opportunity for people participation, service improvement among others;
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Secretary
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Presiding Officer/Punong Barangay
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Kagawad Kagawad
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Kagawad Kagawad
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Kagawad Kagawad
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Kagawad Ex-Officio Member, SK Chairperson