TBA Lesson Plan

Esha Sekhri & Nandita Singh., Saudi J. Humanities Soc. Sci.
, Vol-3, Iss-11 (Nov, 2018): 1251-1263

Appendix A
Lesson Plan: Making Reservations
Overview of the task:
This task teaches students expressions for making reservations at hotels and restaurants. First they will be
familiarized with types of paid establishments and differences between these. Then, they will learn the required phrases
and vocabulary needed to make reservations. The task uses interactive situational dialogues to communicate vocabulary
to students.
Aim of the task:

 To teach to the students‟ expressions, vocabulary and phrases needed to make reservations
 To make students confident using English in real situations
Instructional Objectives:
Learners will be able to:
1.1 know, understand and recall the meanings of popular paid establishments
1.2 recall the basic amenities available at a hotel
1.3 remember, understand and identify appropriate phrases, sentence structure and vocabulary related to making
reservations
1.4 participate productively in pairs and groups during writing and speaking tasks
1.5 integrate learnt material logically in an oral presentation
1.6 demonstrate efficient word choice, vocabulary, sentence structures and grammatical accuracy to convey meaning in
written as well as oral work
1.7 plan, develop and modify their writing using language learning strategies for all language skills
1.8 perform role play in front of audience
1.9 apply learnt vocabulary in simulated as well as real life situations
Materials Required:
Task worksheet (one copy per student), general stationery, audio apparatus, LCD projector, projector screen, white board
markers, green and red flags, picture dictionary, pre-recorded videos related to making reservations, reservation form,
cue cards, stopwatch for timer.
Pre-Task
I. Look at the picture dictionary below. It describes various kinds of paid establishments along with their key
characteristics. Vocabulary pertaining to making reservations at these establishments is also provided. Work in pairs and
discuss whether you have been to these places. Where did you go and what did you like the most there?
“Hotel” refers to an establishment that provides paid lodging, for a short duration to tourists. Hotels provide a number of
other services such as a restaurant, a swimming pool, pub etc.
Available online: http://scholarsmepub.com/sjhss/ 1259

Esha Sekhri & Nandita Singh., Saudi J. Humanities Soc. Sci., Vol-3, Iss-11 (Nov, 2018): 1251-1263
“Motel” is derived from the term “motorists hotel.” These are usually situated on highways and are normally less
expensive than hotels because these provide less guest comfort.
“Resort” is a place where people go for vacations or recreation. Such establishments provide for most of a vacationer‟s
wants such as food, drinks, lodging, sports, entertainment and shopping.
Front Desk: Registration and reception desk in a hotel or organization.

A suite offers multiple rooms, with more space and furniture than a standard hotel room. In addition to bedroom a suite
included a living room, dining room, kitchenette etc.
Kitchenettes are very commonly found in hotels and suites. It usually consists of a small refrigerator, a
microwave oven, a coffeemaker, a refrigerator and a sink.
II. Certain pictures related to basic amenities provided in a paid establishment will be displayed for 15 seconds on the
projector. You need to remember as many amenities (facilities) as possible. Once the projector goes off you need to write
as many amenities as you remember in the space provided. One correct answer gets one point; the one with maximum
number of answers wins the task.


Task Cycle
1. Group Exercise - Suppose you want to reserve a room at the hotel. Think of the questions you need to ask the
receptionist before you decide to stay at the hotel and reserve a room.
2. Suppose you work at the front-desk at a hotel. Think of the questions you need to ask the guest before reserving a
room for him.
3. Watch the following videos and listen to the dialogue carefully. Identify the key questions that you need to make as a
customer and as the receptionist. Pen down these questions on your notepad.
4. Stacy filled the hotel reservation form while talking to Mr. Michael Bright. Look at the form and think of the
dialogue that might have occurred between the two. Also ask about the basic amenities that could be needed during
the stay.
Recall all the exercises of pre-task and task cycle and try to produce dialogues on the following situations:
 You decided to go to Goa for a vacation of three days. Call at the front desk of Hotel Grand Woodward and ask for
the types of room available, charges and basic amenities available. Book a suitable room and make the payment by
credit card.
 You have reached Hotel Grand Woodward. Write a dialogue you have had on checking-in.
 You got to know that there are various sightseeing places in Goa. You decided to start for it early morning. Call at
the reception and say that you need a wake-up call for 0600AM.
Language focus
Analysis: Let‟s discuss the important vocabulary, structure and sentences that we learnt from the lesson (teacher writes
the sentences provided by the students on whiteboard and highlights the language that she wants to discuss. Students
review the phrases and take notes of the language that they need while making reservations).
Practice: Write a conversation about hotels and staying in hotels, decide on the details and people involved in the
dialogue. Try to use as much of the „making reservations‟ vocabulary as you can.

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Esha Sekhri & Nandita Singh., Saudi J. Humanities Soc. Sci.

, Vol-3, Iss-11 (Nov, 2018): 1251-1263

Aim of the task:

Available online: http://scholarsmepub.com/sjhss/ 1259

Front Desk: Registration and reception desk in a hotel or organization.

Available online: http://scholarsmepub.com/sjhss/ 1260

Available online: http://scholarsmepub.com/sjhss/ 1261

Available online: http://scholarsmepub.com/sjhss/ 1262

Available online: http://scholarsmepub.com/sjhss/ 1263

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