Data Mining
Data Mining
Data Mining
Outline
• Definition, motivation & application
• Branches of data mining
• Classification, clustering, Association rule mining
What Is Data Mining?
• Data Mining
– Find all credit applicants who are poor credit risks. (classification)
– Identify customers with similar buying habits. (Clustering)
– Find all items which are frequently purchased with milk. (association
rules)
Data Mining: Classification Schemes
• Databases to be mined
– Relational, transactional, object-oriented, object-relational, active,
spatial, time-series, text, multi-media, heterogeneous, legacy, WWW,
etc.
• Knowledge to be mined
– Characterization, discrimination, association, classification, clustering,
trend, deviation and outlier analysis, etc.
– Multiple/integrated functions and mining at multiple levels
• Techniques utilized
– Database-oriented, data warehouse (OLAP), machine learning,
statistics, visualization, neural network, etc.
• Applications adapted
– Retail, telecommunication, banking, fraud analysis, DNA mining, stock market
analysis, Web mining, Weblog analysis, etc.
Data Mining Tasks
• Prediction Tasks
– Use some variables to predict unknown or future values of other
variables
• Description Tasks
– Find human-interpretable patterns that describe the data.
• Direct Marketing
– Goal: Reduce cost of mailing by targeting a set of
consumers likely to buy a new cell-phone product.
– Approach:
• Use the data for a similar product introduced before.
• We know which customers decided to buy and which decided
otherwise. This {buy, don’t buy} decision forms the class attribute.
• Collect various demographic, lifestyle, and company-interaction
related information about all such customers.
– Type of business, where they stay, how much they earn, etc.
• Use this information as input attributes to learn a classifier model.
Classification: Application 2
• Fraud Detection
– Goal: Predict fraudulent cases in credit card transactions.
– Approach:
• Use credit card transactions and the information on its
account-holder as attributes.
– When does a customer buy, what does he buy, how often he pays on
time, etc
• Label past transactions as fraud or fair transactions. This forms the
class attribute.
• Learn a model for the class of the transactions.
• Use this model to detect fraud by observing credit card
transactions on an account.
Classification: Application 3
• Customer Attrition/Churn:
– Goal: To predict whether a customer is likely to be lost to a
competitor.
– Approach:
• Use detailed record of transactions with each of the past and
present customers, to find attributes.
– How often the customer calls, where he calls, what time-of-the day
he calls most, his financial status, marital status, etc.
• Label the customers as loyal or disloyal.
• Find a model for loyalty.
Classification: Application 4
• Market Segmentation:
– Goal: subdivide a market into distinct subsets of customers
where any subset may conceivably be selected as a market
target to be reached with a distinct marketing mix.
– Approach:
• Collect different attributes of customers based on their
geographical and lifestyle related information.
• Find clusters of similar customers.
• Measure the clustering quality by observing buying patterns of
customers in same cluster vs. those from different clusters.
Clustering: Application 2
• Document Clustering:
– Goal: To find groups of documents that are similar to each
other based on the important terms appearing in them.
– Approach: To identify frequently occurring terms in each
document. Form a similarity measure based on the
frequencies of different terms. Use it to cluster.
– Gain: Information Retrieval can utilize the clusters to
relate a new document or search term to clustered
documents.
ASSOCIATION RULE MINING
Association Rule Discovery: Definition
Rules Discovered:
{Milk} --> {Coke}
{Diaper, Milk} --> {Beer}
Association Rule Discovery: Application 2