Sales Pitch Deck

Data Center &

IT-Infrastructure
Indosat Business
 Indosat Business as

Your digital partner that connects & empowers Indonesians

by optimizing digital transformation business.
 The Perfect Solution for Your Business
Indosat Business is ready to support the growth of small, medium and large-scale
businesses in both government and private sectors, through a variety of reliable
services to help your business efficiency and productivity. Our services are designed
in accordance with the values we uphold, namely:

Easy Secure Trusted

We provide guaranteed service security so you
can focus on business operations and growth.
Data Center facilities with a total area of 10,000 m2 and
supported by:
• Tier III certification for design and facilities by Uptime
Institute
• Triple-layer security and system control room
• Continuous cooling system that is equivalent to Tier IV
service codification
• Neutral Carrier Interconnect facility connected to other
providers

ISO 27001 Certification as a quality assurance that has met

the standards
for Information Security Management System

Security Operation Center that is ready to serve 24/7

ensuring the security
of company data at all times

Installation process that complies with best-in-class service

and connectivity standards in its class

Services supported with SLA uptime rate of up to 99.8%

Achievement
from the Smart City Project of the Year

Customer Trust
Our support for the “Gerakan 100 Kota Cerdas (100
Smart Cities Movement)” program in accelerating public
services integrated with technology from the Ministry of
Communication and Information Technology, has
successfully won the Smart City Project of the Year
category by the Asia Communication Awards 2021.

iAds
 Proven Quality of Service
In order to optimize the quality of your business services, Indosat Business always strives to
ensure the solutions and innovations presented have met international standard certifications.

Quality Management System Environmental Management System Indosat Group – Information Information Security Indosat Premium Ethernet Point to Point
Technology Service Management Management Service & Premium Ethernet Multipoint Service

Service Provider Compliance with

Payment Card Industry Data Security Indosat Ethernet Link Service
Indosat Group – Data Center & Indosat Group – Information Standard Occupational Health and Safety
Disaster Recovery Center Technology Service Management Management Systems

Occupational Health and Safety

Management Systems
Official Partnerships with Global Companies
In delivering the best Digital Telco service solutions
Most Data Center Colocation Users tend to distribute
workloads to Providers with higher Resilience
Power remains the leading cause of outages. In 2021,
it has increased 43%.
50%
Workload Attribute 2020 2021
45%
Power 37% 43% 40%
Network 17% 14% 35%

Cooling 13% 14% 30%

25%
Software/ IT Systems Error 22% 14%
20%
Software as a Services/Hosting 3% 5% 15%

Info security-related 2% 4% 10%

5%
Fire 0% 3%
0%
Third-party cloud provider 2% 2%

Not known 1% 1%

Fire Suppression 4% 0%

https://uptimeinstitute.com/uptime_assets/4d10650a2a92c06a10e2c70e320498710fed2ef3b40
2aa82fe7946fae3887055-2021-data-center-industry-survey.pdf 2020 2021
Case Impacted of Data Center Failure

Berdasarkan pantauan kumparanTECH, kebakaran di Gedung xxx menyebabkan aplikasi broker Aj**b
dan Indo Pr*mi*r S*k*rit*s (IPOT) tak bisa diakses pengguna. Pihak perusahaan pun telah mengkonfirmasi
bahwa aplikasi mereka terganggu karena kebakaran di data center di sana.

"Kami sampaikan saat ini sedang ada kendala akses ke sistem-sistem kita di Data Center Antara, hal
tersebut karena dua provider yang kita gunakan terdampak oleh kebakaran di Gedung xxx lantai 2
siang tadi," kata Direktur Pemberitaan Antara, Akhmad Munir, dalam keterangan tertulisnya.

Dari hitung-hitungan sederhana ini menunjukkan B*k*lap*k dan T*kop*d*a mengalami potensi kehilangan
transaksi yang cukup besar akibat gangguan yang terjadi di data center xxx.

https://kumparan.com/kumparantech/dampak-luas-kebakaran-data-center-gedung-cyber-shopee-hingga-internet-down-1x26VySS7St/full
https://kumparan.com/kumparantech/data-center-tumbang-berapa-kerugian-tokopedia-dan-bukalapak/full
The Impact of not Having a Business Continuity Plan

1. Financial Lost

Something like a fire at the premises can result

in losses leading up to millions, and this is
without the liability costs that can arise from 3. Lost Productivity
damages claims. Not having a business
continuity plan is not an affordable option. 78% of companies had reported losing out
on one or more mission-critical applications
due to a disaster or crisis at some point in
2. Decreased Stability or Complete Closure their lifetime, and around 28% reported
losing a data center for more than a week
The survival rate of a business without a time.
business continuity plan is less than 10%.
Another study conducted by the University of
Texas stated that not more than 6% of
organizations that have faced catastrophic data
loss have managed to survive, and around 43%
of companies never reopened.
Mining, Oil & Gas
Mining, Oil & Gas company are required to run the business smooth, effective and efficient. To protect
business assets & monitoring business operation, need reliable support system and IT to improve each
management function & activity as an integrated company.

Support System
& IT Down Loss $8,000/minute

What Mining, Oil & Gas Company required:

As part of BCP, company will

To be focus, effective and hold drill test 1-2 times a year,
efficient in running core To accommodate the activity,
High availability data center business, company choose customer need not only reliable
solution with high SLA professional provider to data center, but also support
provide IT Hardware complete system as working area,
with IT manage connectivity and supporting
devices
Banking & Financial Industry
Who doesn’t have ATM Card, mobile banking or even Internet Banking? Banking & Financial Institution
has transformed to digital rapidly to answer the market. To accommodate all business operation and to
deliver banking features precisely, Banking & Financial Institution need high level support.

What Banking & Financial Industry are facing nowadays:

Even though they

have IT
manpower, to Trust is one of
Banking & Due to regulatory manage all their the biggest asset
As the
financial POJK assets will be a of Bank, to place Compliance, the
development
institution require No.38/POJK.03/20 big work. valuable data, evidence to Cost efficiency to
over time,
high IT hardware 16 , Banks have Therefore, assets and IT ensure they put reach lowest
requires larger
specification to the obligation to banking need Hardware & their assets in the BOPO
and more secure
support their place DC and professional to Software, High right hands
infrastructure
digital technology DRC in Indonesia manage their level security is a
data center must
infrastructure or
even IT hardware
Banking & Financial Industry
Who doesn’t have ATM Card, mobile banking or even Internet Banking? Banking & Financial Institution
has transformed to digital rapidly to answer the market. To accommodate all business operation and to
deliver banking features precisely, Banking & Financial Institution need high level support.

What Banking & Financial Industry are facing nowadays:

Even though they

have IT
manpower, to Trust is one of
Banking & Due to regulatory manage all their the biggest asset
As the
financial POJK assets will be a of Bank, to place Compliance, the
development
institution require No.38/POJK.03/20 big work. valuable data, evidence to Cost efficiency to
over time,
high IT hardware 16 , Banks have Therefore, assets and IT ensure they put reach lowest
requires larger
specification to the obligation to banking need Hardware & their assets in the BOPO
and more secure
support their place DC and professional to Software, High right hands
infrastructure
digital technology DRC in Indonesia manage their level security is a
data center must
infrastructure or
even IT hardware
Government
To succeed by utilizing information technology & ICT to improve the public service quality,
called E-Government, increase infrastructure and data manage needs.

What are Government issues to deliver E-Government?

Government doesn’t have

inadequate infrastructure such
as Data Center or DRC site. Due
To ensure e-Government
to Asian Development Bank
available at all time, If Government own their
Report in 2017, The Emerging Lack of professional resource
Government should have servers or other hardware, they
Indonesia Data Center Market to manage Data Center & IT
reliable connectivity with high want to keep their data in their
and Energy Efficiency, plenty of Hardware
speed and low latency, without own hardware
government Data Center have
relying on 1 provider
low performance in energy and
security compared to
International IT Company
Education
One of the industries that had the digital transformation triggered by Pandemic Covid-19 is education.
To support teaching and learning, Education Technology has significant growth.

To build a data center is a problem for education industry for some reasons:

Limited digital
Need big amount of This industry has limited
Limited space to build data infrastructure and minimal
professional resource to budget to build own
center on premise connectivity especially in
build data center data center
rural area
WHY DATA CENTER & IT-INFRASTRUCTURE
FROM INDOSAT

Customer Indosat
Challenges Capabilities
Changing from CAPEX to OPEX for company to expand
Pay as use with OPEX to run data center facility
their business rapidly

Provide reliable Global Standard DC with Tier 3 Data

Need reliable infrastructure to operate system
Center, PCIDSS, ISO-9001 and ISO-27001

Risk of Downtime will cost massive financial lost* High Availability “Always On” with 99,982% SLA

Limited professional resources to build and manage Certified Professionals and Managed Service through
infrastructure 360 View as the latest technology from BDx Indonesia

A carrier neutral allows customer to use any connectivity

Redundant connectivity for business continuality
providers

Limited space to expand infrastructure when the As JV with BDx Indonesia, Indosat has 4 available Data
business is growing Center sites

Need back up site Suitable infrastructure for DRC site

* E-Commerce transaction value 1.3Bn/hour

Key Value Proposition

• Now Indosat & BDx are officially JVCo, a leader in

Strong Infrastructure sustainable data centers in Asia

• Featuring 360View-Hybrid Infrastructure Manager to

Advance Managed Service help colocation, IT infrastructure and managed service

• The first Provider in Indonesia that provides 3

High Availability Availability Zone

• With access to 100 mn eyeball, makes your business

Closer to end user closer to your customer
Elevate
Your Business to
the Next Level

Data Center & IT - Infrastructure

as a solution for your business

Indosat Business provides the next level with a

comprehensive portfolio of the most innovative
colocation and managed IT Infrastructure that power
digital transformation and growth
Changing In DC Services
DC Infrastructure ownership will move to SMT, IOH will become DC product
reseller of SMT. BDx will become the majority in SMT.

CGK1 : KPPTI DC CGK 3 : TBS DC

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id
CGK 2 : TKP DC CGK 4 : JAH DC
IOH DC’s Solution
IOH Total Solution i.e DC Colocation, Connectivity, Internet, Public Cloud Direct
Connect, Public Cloud Solution, Managed Services (Server, Router, Switch, SDWAN)

DRC

Direct
Google Partner
DC’s Product : Connec
• Rack Colocation t
• Space Colocation
DC Interconnect
• Electricity
• Crossconnect
• Working Area Internet
• Smarthand
Public Cloud
DC

Direct
Connec
Cisco Gold Partner
t
 Proven Quality of Service
In order to optimize the quality of your business services, Indosat Business always strives to
ensure the solutions and innovations presented have met international standard certifications.
Product SLA
SLA will split in to 2 phase. Phase 1 before rectification. Phase 2 after rectification

SLA Phase 1 Phase 2

Tier 2
Power 99.741% 99.741%
Temperature n/a (180C-270C) n/a (180C-270C)
Humidity n/a (30%-70%) n/a (30%-70%)
Tier 3
Power 99.982% 99.982%
Temperature n/a (180C-270C) 99.982% (180C-270C)
Humidity n/a (30%-70%) 99.982% (30%-70%)
String of Pearls - 3 Availability Zones for Hyperscalers
Distinct advantage: BDx is the only data center
platform offering 3 AZ’s to Hyperscale and Enterprise
customers in Indonesia with availability of all major
Global & Regional Telco/Connectivity partners directly
CGK1
connecting to all interconnection hubs within
1st AZ
Indonesia and rest of the world
CGK3 CGK6
CGK2
Availability Zone 1:CGK1 –CGK2 –CGK3
2nd AZ CGK5
CGK1 – CGK2: 48 km
CGK2 – CGK3: 30 km
CGK1 – CGK3: 20 km 3rd AZ
CGK4
Availability Zone 2: CGK1 –CGK5 –CGK6
CGK1 – CGK5: 101 km
CGK5 – CGK6: 17 km
CGK1 – CGK6: 84 km
First AZ Latency Second AZ Latency Third AZ Latency
Availability Zone 3: CGK4 –CGK5 –CGK6
• CGK1 – CGK3: 0.8 ms • CGK1 – CGK5: 1.4 ms • CGK4 – CGK5: 0.8 ms
CGK4 – CGK5: 60 km • CGK1 – CGK6: 1.2 ms
• CGK3 – CGK2: 1.12 ms • CGK4 – CGK6: 1.12 ms
CGK5 – CGK6: 17 km • CGK2 – CGK1: 0.28 ms • CGK5 – CGK6: 0.28 ms • CGK5 – CGK6: 0.28 ms
CGK4 – CGK6: 77 km
KPPTI Data Center - CGK1
Current State Lowest Latency Hub for
Tanjung
Tanjung
Priok
Hyperscalers
Soekarn Priok
Soekarno-Hatta
o-Hatta Seaport
Seapor
• Enhance & Build sustainably Racks: 1,250
Airport
t Airport
CGK1 • Leverage IOH Eyeball Gateway
CGK1
CENTRAL
JAKART • Orchestrated Layer 1 & Power density: 8 kW
A
Layer 3 Exchange across
PUE: 1.66
CENTR IDC cluster jointly with LTV
AL
JAKART for DC- Interconnection
IOH HQ,
A Jl Medan Merdeka Barat No. Transformation
21, Gambir, Central Jakarta, • Derive Low latency backhaul
Indonesia. routes to CLS Anchol, Enhancement
Jakarta, Tanjung Pakis
Gross Whitespace – 43,100 sqft
4 Floors of Data Halls with up to 1,000 • Create Ecosystem for On- G G G
racks Ramp, Cache Nodes 3 2 1
1.75 MVA critical power supply
G
Partially Tier 3 Certified 4
BDx Transformation by Q4 2023 G
5-
Situated in Jakarta City • Largest low latency 8
Center, CGK1 Data Centre is Transmission and
amongst the top data international gateway in
centres in Indonesia that Indonesia
serves customers from • Carrier Neutral Cloud Hub
different segments like OTT, for Indonesia 11

financial, professional • Preferred location for for

Hyperscalers, Financial &
services, enterprises,
Global Enterprises
telecommunications and
government.
Technopark Data Center - CGK2
Current State
Soekarno-
Tanjung
Priok
Seaport
Secure Fortress
Hatta Airport

• Enhance & Build

CGK2
sustainably
WEST • Develop five Layers of
JAKARTA
Security
• Increased Network
Komplek Pergudangan Taman Tekno
Blok D No. 08, Bumi Serpong Damai, Diversity using Lightstorm
Tangerang, Indonesia
as partner interconnecting
Gross Whitespace – 13,000 sqft all Indonesia DC cluster
3 Data Hall Server Rooms with up to 320
racks 1 MVA critical power supply Transformation
Tier 3 Certified BDx Transformation by Q22023
Situated in Technopark BSD, • Best in class security
posture
CGK2 Data Centre is
• Location of choice for
amongst the most secured Financial,
data centres in Indonesia Government Agencies &
that serves customers from Banking Preferred Core
different segments like Site Large Enterprise 12
Sustainable ecosystem
Government, financial,
for Colocation
professional services,
enterprises,
telecommunications etc.
TB Simatupang Data Center – CGK3

Cloud and Interconnection Hub

Current State
Soekarno-
Tanjung
Priok • Enhance & Build
sustainably
Hatta Airport Seaport

CGK3
• Develop Fabric for IX
• Ecosystem for On-Ramp,
SOUTH Cache Nodes
JAKARTA

Jalan TB Simatupang, Cilandak

BDx Transformation by Q32023 Potential Location
Barat Sub-District, Cilandak
District, South Jakarta, Indonesia. for New Build
Gross Whitespace – 13,000 sqft • Largest Interconnection
3 Data Hall Server Rooms with up to 320
racks 1 MVA critical power supply
Hub in Indonesia
Interconnected with KPPTI
Tier 3 Compliant
• using Lightstorm (LTV)
•
Diversified low- latency
Situated in South Jakarta,
Premium Multi Core Fiber
CGK3 Data Centre is
Carrier Neutral Cloud Hub
amongst the top data centres
for Indonesia Preferred
in Indonesia that serves
location for IX, Edge,
customers from different
Large Enterprises
segments like OTT, financial,
professional services, 13

enterprises,
telecommunications and
government.
Jatiluhur Data Center – CGK4

Green DC
Current State • Enhance & Build sustainably
• Enhanced Physical & Digital Security
Tanjung
Priok • Posture
Seaport
Soekarno • Solar Power generation Racks: 6,250
- Hatta
Airport • Enhance WUE
Power density: 8 kW
Blok Satelit Jatiluhur Cikaobandung
Village, Jatiluhur District, CGK4 BDx Transformation by Q4 2023 PUE: 1.66
Purwakarta Regency, West Java,
Indonesia • Will be the greenest
Gross Whitespace – 44,700 sqft Eco touched DC
4 DC Buildings with up to 800 racks
4 MVA critical power supply Campus equipped with
Partially Tier 3 Certified renewable power
supply from nearby Potential Location
hydro power plant and for New Build
Situated in Jatiluhur, CGK4
Solar capacity
SiteE

Data Centre is Most

SiteF
SiteC

Sustainable/Green data Secured preferred

centres in Indonesia using location for Financial,
Government Agencies
SiteD

25% green energy that serves

& Banking
customers from different
segments like OTT, financial,
professional services,
enterprises,
telecommunications and
government.
Data Center Capacity

Available Additional
Location Data Hall Available Rack
Rack Rack
CGK1 IDC 1 1 200
4
IDC 2 3
CGK2 1B 46
1C 46
2A 2 186
2B 9
2C 83
CGK3 TBS Lt. 2 11
36
TBS Lt. 3 25
CGK4 DRC 2 47
DRC 3 Server
30
A
295
DRC 3 2nd
218
Floor
Total 521
Grand Total 721
Businesses are Moving toward Hybrid Cloud Implementation..
Public Cloud

• Flexible yet Higher Cost

• For dynamic IT workloads
• Non-Flexible
• High Operational Cost
• Limited Connectivity
On-Premise
DC • Rigid yet lower cost
• For stable IT workloads

Captive Facility Colocation

Hybrid Cloud

Choosing Migrating to Connectivity between Hardware

Cloud Provider hybrid Cloud Hybrid Nodes Refreshment

Through IOH, since we • BDx Indonesia for Physical IOH – LTV Network IOH – Hardware Principal
are: Rack Migration Services to support: (e.g. Cisco, Lenovo)

• Reseller Partner for top • Supported with • Direct Connect to Cloud • Higher Discount
Cloud Providers (e.g. Cloud/Application Migration Providers
AWS, GCP, Azzure) • Priority of delivery/
• IOH Connectivity for • DC Interconnect fulfillment
• Service Partner – Direct interim migration network between DC and DRC
network connect with
top cloud Providers • Other connectivity
above services required.
Customer Used Case
Customer : Pertamina Synergy Data Center (PSDC) Customer : Badan Perencanaan Pembangunan Nasional (BAPENAS)
Service : DC Design, Build & Operate Service : Data Center

Summary benefit Summary benefit

Pertamina Synergy Data Center (PSDC) is part of Pertamina's (Persero) To support development in Indonesia, Badan Perencanaan Pembangunan Nasional
subsidiaries. Each of subholdings Pertamina (Persero) has their own Data Centers (BAPENAS) requires centralized data storage. For this reason, a data center room is
that are located separately and provided by different providers. To synergize needed for storing and protecting data at BAPENAS..
between Pertamina & the subholdings related to data center operations, a
centralized Data Center is needed. Challenges in creating a data center:
1, Building structure
Challenges in creating a data center: 2. Tier3 uptime standardized DC facility
1, Building structure 3. Manage & daily operate facility DC
2. Tier3 uptime standardized DC facility
3. Manage & daily operate facility DC Indosat Business with experience in building or managing Data Centers provides a
facility and solution that offers "Always On Availability and Security" in protecting
Indosat Business as trusted digital partner with experience in construction and company data from human error.
management of Data Centers, providing solutions to Pertamina as mentioned
below: Indosat Business Provide :

1. Planning, design structure & facility DC

2. Build Data Center 1. Planning & design structure & facility DC
3. Project management in DC development Operational & manage DC 2. Build Data Center
4. Data Center Certification 3. Project management in DC development Operational & manage DC
4. Data Center Certification
Customer Used Case
Customer : Bukit Asam
Customer : BRI
Service : Relocation & Renovasi DC
Service : Uptime Certification
Summary benefit
Summary benefit
PT. Bukit Asam Tbk (PTBA) engaged in coal mining, including general surveying,
Indosat Business support to carry out procurement Tier 3 Facility implementation
exploration, exploitation, processing, refining, transportation and trading,
Data Center PSCF.
maintenance of special coal port facilities for internal and external needs, operation
of steam power plants for internal and external needs and providing consulting
To obtain Tier 3 Facility certification at DC BRI, Indosat Business has carried out
services related to the coal mining industry and its derivative products, and
several renovations & procurement as follows:
plantation development.
1. Civil
2. Electrical
Bukit Asam relocated their Data Center to Tanjung Enim, that required to be
3. Mechanical & Cooling
renovated so that it can be used as a data center location. Indosat Business carried
4. Security Access
out several renovations including
5. Uptime Certification
1. Engineering Design
6. Manager & Preventive Maintenance Support
2. Civil & Architecture
3. Electrical
4. DC Facility (ups, cooling etc)
14