LTH-3056 PSW Professional Practice in a Community Setting

Ana Aguiar 1164255

Student Final Self-Evaluation

1. Describe how you have met each of the PSW Domains of Practice during this
practicum and provide two examples of each:

a) Ensures client safety while maintaining a safe and comfortable environment consistently

During my internship, I gained a deep understanding of the importance of maintaining a safe and
comfortable environment for clients through hands-on experiences. We thoroughly reviewed
safety protocols and procedures, learned about the proper use of equipment, practiced effective
handwashing techniques, utilized gloves, implemented infection control measures, and
developed skills in identifying potential hazards. The combination of theoretical knowledge and
practical training enabled me to grasp the significance of ensuring a safe environment for
clients.

b) Communicates effectively and appropriately using oral, written, and verbal methods

In our PSW program, we engaged in role-play exercises that simulated various communication
scenarios, providing us with a hands-on and immersive learning experience. These exercises
focused on using clear and empathetic language when interacting with clients, their families, and
other healthcare professionals. Through these activities, we honored our communication skills
and recognized the importance of employing appropriate verbal and non-verbal communication
techniques. Additionally, through assignments such as progress notes and care plans, I enhanced
my ability to accurately and concisely document essential information, ensuring comprehensive
and professional communication. Valuable feedback from instructors further facilitated the
improvement of my written communication skills in the context of the PSW role.

c) Consistently makes relevant observations

Mastering the skill of making relevant observations is paramount in the role of a PSW, and I
acquired this expertise through a combination of theoretical knowledge and practical experience.
In our PSW program, dedicated classes emphasized the importance of observation in delivering
quality care. We delved into topics such as assessing and documenting changes in clients'
conditions, encompassing physical, emotional, and cognitive aspects. Through engaging in case
studies and participating in discussions, we developed the ability to make pertinent observations
and identify potential signs of distress or improvement. During my clinical internships, I had the
invaluable opportunity to put these skills into practice under the guidance of experienced
mentors. By closely observing clients' vital signs, physical appearance, behavior, and response
to care interventions, I refined my observation skills. Recognizing the significance of accurately
documenting these observations for effective care planning further solidified the importance of
this domain.

d) Provides care that is consistently client-centered/client-directed

Central to my PSW training was the emphasis on respecting clients' autonomy, preferences, and
cultural values, ensuring the provision of care that is consistently client-centered and client-
directed. Through interactive activities and thought-provoking case studies, I learned to
incorporate these principles into my approach to care. Direct interactions with clients during my
clinical placements allowed me to gain a deep understanding of their unique preferences, needs,
and goals. Actively listening and engaging in conversations enabled me to gain valuable insight
 into their individualized service requirements. This firsthand experience reinforced the
importance of tailoring services to meet the specific needs and desires of each client, ultimately
ensuring a truly customer-centric approach to care.

e) Consistently demonstrates professionalism in the PSW role

Demonstrating professionalism is an integral aspect of the PSW role as it establishes trust,

maintains boundaries, and upholds ethical standards. My understanding of professionalism was
shaped through a combination of classroom instruction, mentoring, and personal reflection.
Specifically, the dedicated professionalism modules in our PSW program provided
comprehensive insights into ethics, confidentiality, and professional boundaries. By thoroughly
exploring these topics, I gained a clear understanding of PSW role expectations and standards,
as well as the strategies for maintaining professionalism in diverse situations. Moreover, during
my clinical placements, I had the privilege of receiving guidance and feedback from seasoned
PSWs and other healthcare professionals who served as role models. Their invaluable insights
enabled me to further develop my communication skills, establish appropriate boundaries, and
navigate ethical dilemmas inherent in the caregiving role. Regular feedback and reflection
sessions have been instrumental in continuously improving and showing professionalism in my
practice.

2. How have I incorporated the feedback given to me previously by my instructors

since HLTH3054 PSW Clinical professional Practice and HLTH-3055 PSW
Consolidation Professional Practicum?

I listened carefully to all of teacher Emily's comments and took notes to help me
achieve my goals and improve my skills as a PSW. One of the main focuses was to
improve my English proficiency and I am proud to say that with dedication and
attendance at English classes, I have made significant progress in the last two months.
Reflecting on the feedback, I identified specific points that I immediately put into action
during my new placement in the community. As a result, I feel my English has
improved substantially, leading to positive results in expressing my thoughts and
communicating more effectively.
I diligently applied all the valuable tips provided by Professor Emily and they were
instrumental in this new placement. Feeling more confident and secure in my care, I
appreciate the guidance that contributed to my professional growth. I understand the
importance of continuous learning and maintaining a growth mindset, which I am
committed to as I prepare to begin my work as a PSW. By adopting a continuous
improvement mindset, I am confident that I will be able to deliver great results and
provide the best possible care for those I will be serving.
Overall, I am grateful for the guidance and support I received during the HLTH3054
PSW Clinical Professional Practice and HLTH-3055 PSW Consolidation Professional
Professional Practice. The feedback has been a valuable asset in shaping my
development as a PSW, and I look forward to building on that foundation further as I
embark on my career. With renewed confidence in my language skills and a dedication
to continuous learning, I am ready to make a positive impact in the lives of those in
need of care and support.
3. Name four things that you have learned during HLTH-3056 Professional
Practice in a Community Setting.
a. Understand and respect diverse care preferences: In a community setting, you may
encounter individuals with different care preferences, including wealthier people who
may have specific preferences or expectations for their care. Learning to adapt your
approach to accommodate these preferences while maintaining the principles of DIPPS
(Independence, Preference, Privacy, Safety and Dignity) is essential to providing
person-centered care.
b. Promoting independence for individuals who live together: In a community setting,
you may find clients who live together but are independent. This situation requires a
unique approach to care where you support each individual's independence, ensuring
their safety and well-being. Recognizing and respecting their autonomy is crucial to
maintaining their sense of identity and dignity.
c. Applying DIPPS principles in caregiving: During the HLTH-3056 Professional
Practice in a Community Setting, you likely learned to integrate the DIPPS principles
(Independence, Preference, Privacy, Safety, and Dignity) into your daily practice. These
principles serve as a guide to providing compassionate and respectful care to clients in a
community setting.
d. Effective communication with clients and their families: Effective communication is
essential in a community setting where you can interact with clients, their families and
other healthcare professionals. Learning to communicate with empathy and respect
allows you to understand your customers' preferences and provide the best possible
service according to their needs.

4. You are now ready for graduation. Reflecting on your experiences in this
program, name TWO elements of the program that you feel has BEST prepared
you for employment as a PSW.
Reflecting on my experiences in this program, two elements that I feel best prepared me
for employment as a PSW are:
1. Practical Training: The program's emphasis on practical training was invaluable in
preparing me for employment as a PSW. Through clinical internships and simulated
scenarios, I had the opportunity to apply the knowledge acquired in the classroom to
real-life care situations. Working closely with experienced mentors has allowed me to
learn essential skills, build confidence in my abilities, and understand the nuances of
providing care in various settings. This hands-on experience gave me the necessary
competence and readiness to handle the challenges and responsibilities of a PSW role.
2. Person-Centered Care Approach: The program's strong focus on person-centered care
has been transformative in shaping my approach to care delivery. I learned the
importance of tailoring care to meet each client's unique needs, preferences, and goals.
Understanding the DIPPS principles (Independence, Preference, Privacy, Security and
Dignity) reinforced the importance of respecting the client's autonomy and treating them
with dignity and empathy. By prioritizing the client's well-being and actively involving
the client in care decisions, I am confident that I can establish meaningful, trusting
relationships with clients and provide care that truly makes a positive impact on their
lives.
Overall, these two elements were instrumental in preparing me for employment as a
PSW. I look forward to embarking on my professional journey, equipped with the
knowledge, skills and values needed to deliver high-quality care and make a difference
in the lives of those I will be serving.

5. Realistically Evaluate the Type of Care You Provide. Provide comments for each
point.

a) How are you providing the type of quality care that you would want your loved ones to recei
ve?

I provide the kind of quality care I would want my loved ones to receive, approaching
each client with empathy, compassion and respect. I prioritize their individual needs
and preferences, ensuring they receive personalized, person-centered care. I actively
listen to their concerns, address their concerns, and involve them in making decisions
about their care. I strive to maintain their dignity, promote their well-being and create a
safe and comfortable environment for them.

b) How are you providing care that is free from bias and prejudice at all times?

I provide service free of bias and prejudice, treating all clients with fairness, respect and cultural
sensitivity. I recognize and value the diversity of individuals and their unique backgrounds,
beliefs and identities. I make sure I provide care that is free of discrimination, stereotypes, or
judgments. I strive to create an inclusive and supportive environment where all clients feel
accepted and respected.

c) Describe how you use effective problem-solving and critical thinking skills at all times.

I utilize effective problem solving and critical thinking skills at all times to tackle challenges and
provide the best possible customer service. When faced with a complex problem or situation, I
gather relevant information, analyze options, and evaluate possible outcomes. I consider
customers' needs, safety and preferences in my decision-making process. By applying critical
thinking skills, I can identify creative solutions, make sound decisions, and adapt my approach
to meet each client's specific needs.

d) Describe ways in which you advocates for your clients whenever necessary.
Give two examples.

I stand up for my clients whenever necessary, speaking on their behalf and ensuring that their
rights, needs and wishes are respected. Here are two examples of how I advocate for clients:

Communicating with Healthcare Professionals: If I notice a concern or change in a client's

condition that requires attention, I advocate for the client by effectively communicating that
information to the appropriate healthcare professionals. I provide detailed observations, share
 my insights, and actively participate in care planning discussions to ensure the client's voice is
heard and their best interests are considered.

Supporting Informed Decision Making: I advocate for clients, empowering them to make
informed decisions about their care. I provide them with information, explain their options and
help them understand the possible benefits, risks and alternatives. I respect your autonomy and
defend your right to make choices in line with your values and preferences.

e) Do you provide care using DIPPS (Dignity, Professionalism, Privacy, Preferences, Safety
)? How? Give two examples.

Yes, I provide care using DIPPS principles to ensure a high standard of care. Here are two
examples of how I incorporate DIPPS into my approach to care:

Dignity: I prioritize maintaining the dignity of clients, respecting their privacy, ensuring the
confidentiality of their personal information and promoting independence in their daily
activities. I address them with respect, use appropriate language, and actively listen to their
concerns, preferences, and feedback.

Preferences: I recognize and respect clients' preferences, involving them in planning their care,
allowing them to express their choices, and adapting my approach accordingly. I take into
account your cultural background, personal beliefs and individual preferences when providing
care. I strive to create a comfortable, homely environment that aligns with your preferences.

6. How Professional Are You?

a) Are you professional in appearance at all times?
Yes, I always maintain a professional appearance by adhering to the healthcare facility's
dress code and hygiene standards. I present myself in clean, appropriate clothing,
ensuring that I am well-groomed and wearing all required personal protective
equipment (PPE) when necessary.
b) Are you professional in behavior (words and actions) at all times?
Yes, I am professional in my behavior, maintaining a respectful and courteous attitude
towards clients, their families and healthcare colleagues. I communicate effectively, use
appropriate language and behave in a manner that promotes a positive and collaborative
work environment. I prioritize confidentiality, integrity and ethical conduct in all my
sincere.
c) Did you thank the staff each day for their assistance? (Remember that a little
praise is always appreciated!)
Yes, expressing gratitude and appreciation for the assistance provided by staff is an
important part of maintaining a professional and positive work environment. I make it a
point to thank the team every day for their help, recognizing their contributions and
recognizing their efforts. Showing appreciation helps foster a supportive and
collaborative team dynamic.
d) Are you always arrive 10 minutes at all times before each shift so you are ready
to start on time?
Yes, punctuality is essential to maintain professionalism. I make sure to arrive at least
10 minutes before each shift, allowing me time to prepare, review all necessary
information, and ensure a smooth transition to the next caregiver. Being punctual
demonstrates respect for clients, staff, and job responsibilities. By consistently
demonstrating professionalism in appearance, behavior, gratitude and punctuality, I
contribute to a positive and respectful work environment while upholding PSW role
standards.
e)Have you consistently reported absences as per agency policy?
I apologize, but I didn't quite understand the question. However, I adhere to all agency
rules and regulations as per the information provided.

f) Have you consistently followed agency rules regarding the use of cell phones and
social media?
Yes, we do not use cell phones in the work area or in the internship environments. We
respect this policy and understand the reasons behind it.