Me 41

ISSUE 41 Marafiq and VA TECH WABAG GmbH representatives during the signing of nearly
DEC2018 SAR half a billion contract for the expansion of Sanitary Wastewater Treatment
Plant in Jubail, Kingdom of Saudi Arabia.
Page 9
(L-R) Abdallah Ibrahim Al-Saadan, Marafiq Chairman of the Board and

Abdullah Khalifah Al-Buainain, Marafiq President and CEO
Marafiq World | Issue 41 | December 2018

Saeed K. Al-Abdullah
Corporate Communications Manager
Overall In-charge and Supervision
Abdullah Ali Al-Amri

Chief Editor
Editorial Board
Basheer Al-Tarouty
Steven Carl Smith
Gerardo Dumo (Ardee) Flores
Ansary Domado, Design and Photography
Abdulrahman Al-Sehli, Photography
PO Box 11133, Jubail Industrial City 31961

Tel: 013 340 9707 Fax: 013 341 2052
[email protected]
[email protected]
[email protected]
2 Marafiq World | Issue 41 | December 2018

Contents
Message from the President and CEO................. 4
Welcome New Chairman of the Board................ 5
Marafiq Board of Directors................................... 6
Welcome New Marafiq Leaders............................ 8
9
Highlights ......................................................................
Safety.................................................................... 16
Projects................................................................ 18
Sustainability....................................................... 19
MaSa..................................................................... 20
Featured Departments....................................... 24
Our Talented Writers......................................... 32
Get to know......................................................... 44
Marafiq Football Tournament.......................... 46
Marafiq World | Issue 41 | December 2018 3

and CEO
Talented Writers
I would like to take this opportunity to behavior that celebrates “us” rather than “I”,
thank every staff member of Marafiq for as this will further strengthen us.
your contributions and effort during 2018,
Message from the President
what we have achieved over the past year We need to also make sure that we have
has been outstanding. Marafiq is successful accountabilities, by setting the right KPIs,
because of your dedication to performance the right targets and assign the right
and devotion to up hold our organization’s responsibilities to the right people. We
core values. believe that this behavior of accountability
is not only related to situations when things
We are an excellent utility company are done right, but it also applies to when
that delivers quality water and power things are done wrong. It is easy to point a
continuously to our customers. That is not finger to others when faults happen, we are
enough; we need to look at our behavior in not here to try to capture people’s mistakes
how we will sustain a successful company - we are trying to learn from each other,
Abdullah K. Al-Buainain and how we will sustain a happy culture and trying to learn from our mistakes. We
President and CEO within the organization. Marafiq has six must show that we are caring towards our
core values that are essentially our compass fellow staff members and that we are taking
that points north: customer focus, people the responsibility seriously that has been
oriented, social responsibility, teamwork, assigned to us.
Our
transparency and accountability.
Transparency is an important core value
Our customers are the key element of our when dealing with each other. A behavior
Core
organization; we need to continue to deliver of transparency is necessary in building
world-class quality services that meets trust and long lasting relationships. It also
their expectations. At the same time, we promotes ethical behavior, as we need
Values
need to listen to our customers and involve to make sure that there is clarity in our
them through constructive dialogue, which approach, in our procedures for people to
will build customer satisfaction. Both our do their work right, clear instructions for
industry customers and our national citizen people to follow, clear guidelines of what
Driving
customers are equally important to us; we to do or what not to do. As leaders, we
will continue to strive in building long-term also need to make sure that we are making
Our Success
successful relationships. decisions that are visible to the organization.
We are a people oriented organization that This social responsibility is engrained in

understands that people have needs just our culture, as we have to contribute to the
as the company has needs. Our staff are surrounding, to the community, to charities,
our most valued asset and they are our top to schools, to education, to the environment
priority. We strive to support them in various that we operate in, and to people who
aspects of their lives, which may be socially, needs help. We want to show people that
with their family and with emergency we are a caring organization and that we
situations. Furthermore, we realize that we demonstrate corporate citizenship through
often see each other more than what we see our social responsibility. Environment is
"I am confident our own family members, and therefore
we are dedicated to show our staff that we
crucial aspect in this regard, as we need to
make sure that we do everything possible
in our core values truly care for them. We are committed to to protect it for the future generations, we
as they have their safety in the work place, in providing
the right type of protective equipment,
strive to always be compliant to all laws
and to always respect the regulations. We
been the guiding to providing them with the best training,
providing a clear understanding and assisting
continue to follow the principle of setting
a good example through our behavior and
principles that them in their work. actions for others to see.
has contributed We cannot achieve the work alone; we must I am confident in our core values as they
to our success." work together by accepting our differences.
To make progress as a team we must realize
have been the guiding principles that has
contributed to our success. I would like
that we do have differences in our opinions every one of you to take time to really
and that is ok. We will also have different review those behaviors and to see what
ideas, and it is natural that everybody has been your contribution towards these
would like to have his idea implemented. behaviors. If we can continue to keep them
However, through excellent collaboration in front of us, then we will be one of the
and communication each team can produce best organizations and we will continue to
successful ideas, as it is a team effort and not succeed.
an individual effort. We must strive to have a

Marafiq welcomes His Excellency Engineer
Welcome
Abdallah bin Ibrahim Al-Saadan as the
New Chairman of the Board
His Excellency Abdallah I. Al-Saadan to Yanbu Industrial city to serve Committee, The Strategy Council,
was appointed as the President of The as the President & CEO of Saudi The Management Committee,
Royal Commission for Jubail and Yanbu Aramco Mobil Refinery Company Corporate Center Committee,
by a royal order issued on 1 June 2018. (SAMREF). Since 2005 to 2018, His Management Development &
Excellency Al-Saadan developed his Organization Committee, and
His Excellency Al-Saadan started his career from Manager of the Business Conflict of Interest & Business
career almost 30 years ago at Saudi Analysis Department to the Senior Ethics Committee.
Aramco. During his early years at Vice President of Finance, Strategy
Aramco, His Excellency Al-Saadan and Development for Saudi Aramco. His Excellency has a Master of
worked as a process engineer for various Science Degree in Chemical
technical and operational organizations His Excellency Al-Saadan is Engineering from the University
including Process & Control Systems currently the chairman of Ma’aden of Loisiana at Lafayette (United
Department, Abqaiq Plants, Northern & Board Audit Committee, and States of America), and an MBA
Southern Areas Producing, and Riyadh also serves as a Board Member from Massachusetts Institute of
Refinery. His Excellency Al-Saadan in Ma’aden, Marafiq and also Technology’s Sloan School of
then assumed various supervisory a member in The Advisory Management (United States of
positions in the Process & Control Committee in Industrial America), as well as a Bachelor
Systems Department, Facilities Planning Management College at (KFUPM). Degree of Science in Chemical
Department and Uthmaniyah Gas Plant In addition, Abdallah has served as Engineering from the King
(East of Saudi Arabia). Subsequently, a member on a number of boards Fahd University of Petroleum
His Excellency Al-Saadan served as in Saudi Aramco, which includes and Minerals.
the Manager of the Pipeline Projects Yanbu Sinopec Refining Co.
Department, Manager of the Inspection (YASREF), Saudi Aramco Products Marafiq employees warmly
Department and Manager of Facilities Trading Co., Johns Hopkins Aramco welcomes His Excellency as the
Planning Department, then he moved Healthcare, The Services Review new Chairman of the Board.

Welcome
Marafiq Board of Directors

Ali Abdullah Mustafa Mohammed
Al Ayed Almahdi
Mr. Al Ayed is the Chief Executive Officer of TAQNIQ, which Engineer Mustafa bin Mohammed Almahdi, CEO of the Royal
is a Public Investment Fund company created to accelerate Commission in Jubail, Saudi Arabia, has over 30 years working
the Kingdom’s journey towards a knowledge-based economy experience in Saudi Aramco in the field of oil and gas industry
through transferring technology and utilizing output of and refinery, which includes numerous leadership and senior
Saudi Research and Development centers. Mr. Al Ayed has managerial positions. Among these positions are in the fields of
previous experience at Saudi Industrial Development Fund strategic and business plan development and implementation
and participated as a member of the board of directors for through operational plans for the corporate and private
various industrial and investment forms in the Kingdom, sectors, transformation and performance measurement and
some of these include: the Economic Offset Programs, improvement systems for different sectors and as technology
the Higher Preparatory Committee for the Military Local entrepreneur for industrial applications.
Industrialization, the National Industrial Cluster Development
Program, the Saudi Egyptian Industrial Investment Company,
Marafiq, the Arabian Industrial Fibers Company and Al-
Watania for Industries.
Mosaed Al Ohali Vincent de Rivaz
Engineer Mosaed Al Ohali has held various top executive Mr. de Rivaz is a successful and accomplished Executive,
jobs including, SABIC Group CFO, Executive Vice President, highly respected and influential CEO in the UK energy
Polymers, Executive Vice President, Manufacturing, and industry for 16 years, an industrialist at the core of EDF group
the Chief Operating Officer of the SABIC Europe group. transformations for 40 years, with extensive international
Engineer Ohali established SABIC Specialty Products SBU experience particularly in China. Mr de Rivaz was previously
as Vice-President, Specialty Products and before that; he had the Chief Executive Officer of EDF Energy and a member
the Profit and Loss responsibilities for the Fertilizers SBU as of the Executive Committee for the EDF Group, he also has
Vice President Fertilizers. Engineer Ohali is the Chairman of experience at the London Electricity Group, British Energy.
the Board of Directors of several of SABIC and non-SABIC Mr. de Rivaz has also led the engagement with the UK
affiliates and members of several government forums and non- Government, politicians, industry organisations, regulators,
profit associations. Engineer Al-Ohali graduated from King local authorities, academics and many stakeholders to create
Fahd University of Petroleum and Minerals, where he gained a the political, financial and regulatory conditions of the revival
Master's degree in chemical engineering. of nuclear industry in the UK.

Welcome
Nabil A. Al Nuaim Abdulrahman
Ahmed Shamsaddin
Nabil A. Al-Nuaim is the Executive Director of Community Engineer Abdulrahman Ahmed Shamsaddin is the Vice President
Services at Saudi Aramco. Prior to this Mr. Al-Nuaim had of Internal Audit in SABIC. Engineer Shamsaddin has served
been responsible for executing joint ventures, mergers and several operational, management and global roles covering
acquisitions, divestitures, as well as third party and other Process Safety Management, Reliability, Engineering/Project
transactions as Head of Transaction Development Organisation Management, Maintenance and Operations functions in refinery
at Saudi Aramco. Mr. Al-Nuaim has over 26 years’ experience and petrochemical plants. Engineer Shamsaddin also covered
in oil & gas, renewable energy, power industries and the responsibility of the company Enterprise Risk Management
investment management, both in Saudi Arabia and abroad. General Manager that encompassed Risk Management, Internal
Mr. Al-Nuaim holds a Bachelor of Science Degree in Electrical Controls, Business Continuity Management, Global Insurance and
Engineering and a Master of Science Degree in Electrical Credit Management. Engineer Shamsaddin also was a member
Engineering from Texas A&M. Mr. Al-Nuaim also obtained a of SABIC Risk Management of the Executive Committee and
MBA Degree from MIT Sloan Business School. the secretary of SABIC Board Risk & Compliance Committee.
Engineer Shamsaddin has a B.Sc. Degree in Applied Mechanical
Engineering (Hons) from King Fahd University of Petroleum &
Minerals and holds a Master Degree in Business Administration-
MBA (Hons) from American University of London.
Mohammed Berki Mohammed Eid

Al-Zuabi Al Khater
Engineer Mohammed Berki Al-Zuabi has more than 24 years Mr. Mohammed Eid Al Khater is the Chairman of the
of experience in the Electrical Power Systems and Oil & Gas Petrochemical Conversion Company, which is a state-of-the-
Industries business with the initial 15 years focusing on high art Greenfield industrial park for plastic manufacturing. Mr.
Voltage Electrical systems; Operation, maintenance and Al khater is also the Chairman of the Al Khater Group of
engineering. Engineer Al-Zuabi has successfully completed a Companies, which is involved in diverse business activities
master degree in Sustainable Electrical Energy from Georgia such as property, industry, trade, hospitality and construction
Institute of Technology (GIT), a Master degree in Construction sector. Mr. Al Khater is also a board member for the Jubail
Engineering and Management from King Fahad University and Charity, Jubail Club and Jubail Equestrian (Horses).
Minerals and a Bachelor degree in Electrical Engineering from
King Fahad University and Minerals.

Welcome
Marafiq welcomes new leaders

Marafiq warmly welcomes the following new leaders to the family, and hope that
Allah will bless them in their new position.
Mahmoud Saleh Al-Theeb

Vice President, O&M Jubail
Mohammed Saleh Al-Theeb joins Marafiq as the
Vice President of operations and maintenance. He
has gained a wealth of experience from various
organizations such as, ACWA Power, SIPCHEM
and SADAF, just to name a few. Mohammed has
also achieved his a Bachelor Degree and Bachelor
of Science with Honor Degree in Chemical
Engineering from King Fahd University of
Petroleum & Minerals.
Hamad Saad Al-Suhaim

Executive General Manager
Hamad Saad Al-Suhaim joins Marafiq as the

Executive General Manager of MaSa. He holds
a Bachelor of Science Degree in Chemical
Engineering from King Fahad University of
Petroleum and Minerals. He has more than 14
years of experiences in Schlumberger, Saudi
Aramco and SABIC.
Mohammed Abdulhamid Al-Mulhim

General Manager Finance
Mohammed Abdulhamid Al-Mulhim joins

Marafiq as the General Manager for Finance.
Mohammed has previous experience with
BATTARIAT, Clariant Masterbatches Saudi
Arabia, National Inspection Co (FAHSS)/
TUV ME, TASNEE, SABIC and SHARQ. He
has achieved his Bachelor with Honor Degree
in Finance from King Fahd University of
Petroleum & Minerals (KFUPM).

Marafiq signs nearly SAR half a billion
Writers
TalentedHighlights
contract for the expansion of its Sanitary
Wastewater Treatment Plant in Jubail
On October 31, 2018 Marafiq 200,000 m3/day, which will enhance Deep Raj Saxena, CEO
President and CEO Abdullah Al- Marafiq’s sustainable ambitions for of VA TECH WABAG
Buainain proudly signs a SAR half a the future. GmbH in Consortium
billion contract that pledges Marafiq’s with VA Tech WABAG Ltd.
ambitious plans to expand its Sanitary The Sanitary Wastewater Treatment emphasized that, “we are
Wastewater Treatment Plant in Plant (SWTP-9) expansion is to extremely honored to have
Jubail. During the signing ceremony, be designed and built to treat been awarded the contract
Abdullah Al-Buainain said, “Marafiq incoming sanitary wastewater to expand SWTP-9 Stage
is confident in providing world-class from Jubail and its Industrial City. 6 under the leadership of
utility facilities to the new-wave of The SWTP-9 Stage 6 expansion Marafiq.” He further said,
growth for the Saudi Vision 2030 will comprise of a ‘stand-alone’ “We are confident that we
industrial ventures”. The total capacity treatment works, designed and will be capable to execute
of the Sanitary Wastewater Treatment constructed for sanitary wastewater the project and meet
Plant (SWTP-9) expansion will be treatment. Marafiq’s expectations.”
Abdullah Al-Buainain, Marafiq

President and CEO (left) and Deep
Raj Saxena, CEO of VA Tech Wabag
GmbH in Consortium with VA Tech
Wabag Ltd. (right) signs nearly SAR
half a billion contract for expansion of
Sanitary Wastewater Treatment Plant
in Jubail, Kingdom of Saudi Arabia.
(L-R) Saeed Zarib Al-Qahtani (Procurement and Contract Manager), Khalid Al-Marri
(Procurement and Contract Specialist), Abdullah Al-Buainain (President and CEO), Ali Jasem
Al-Saeed (Procurement and Contract Supervisor), Fahad Al-Shammari (GM Supply Chain)

Highlights
Identifying Objectives for 2019
A Workshop was conducted for

Identifying Annual Objectives for
Year 2019 on October 10, 2018 at
Intercontinental Hotel in Jubail.
The leaders from both Yanbu and
Jubail gathered to contribute their
expertise.
The workshop was facilitated by

Business Planning and Performance
team. The event started with a
speech from the President and
CEO, Abdullah Al-Buainain
wherein he focused on future
challenges and opportunities.
The participants reviewed the

past performances and discussed
the results and learnings and also
collectively finalized the Annual
Objectives for 2019.
The event was concluded by the

Manager of Business Planning and
Performance Department Salman
Atiah Al-Zahrany, who highlighted
the future actions to achieve
the objectives and thanked the
participants for their contributions.

Facilities Security Force promotes
Highlights
"Sense of Security"
As part of the close cooperation between
Marafiq and the Facilities Security Force
(FSF) in Yanbu, and their joint responsibility
towards the security of the Kingdom, and to
further promote the sense of security among
the company employees, the Industrial Security
Department held an awareness lecture under
the title of “the Sense of Security” on October
30, 2018. The presentation was delivered
by First Lieutenant, Engineer Mohammed
ibn Abd Al-Ilah Abu Al-Nasr along with a
team from the FSF, helped promote the sense
of security. Manager of Industrial Security
Department, Fouad Abduljaleel Jambi
expressed his gratitude and appreciation for
FSF’s cooperation.
Al-Qurtubi Elementary School visits Marafiq

Students from Al-Qurtubi School in
Yanbu visited Marafiq to understand
the various products and services
that it offers.
A presentation was given to the

students which covered various
operations in power and power, as
well as new projects in Jubail, Yanbu,
and Ras Al-Khair.
Al- Qurtubi Elementary School is

located next to Marafiq’s residential
compound, and majority of its
students are children of Marafiq
employees.

Highlights
Mohammed Al-Barqi
recognized for his swift action
The Manager of Industrial
Security Department in
Yanbu, Fouad Abduljaleel
Jambi, recognized Mohammed
Abudllah Al-Barqi, employee
of the Power Production
Department, for his initiative
to extinguish a fire that caught
frame at the Steam Turbine
Generation Unit 4 (boilers area).
The recognition was attended
by the Manager of Power
Generation Department in
Yanbu 1, Engineer Mohammed
Othman Feda, and the acting
Chief of Fire Department, Hasan
Yahia Al-Shehri, who expressed
their thanks and appreciation
for Mr. Al-Barqi for swiftly
controlling the fire.
Traffic Awareness Campaign

during rainy weather
Driven by one of Marafiq's core
values "social responsibility",
the Corporate Communications
Department aimed to create
awareness about the risks of driving
in the rain.
Marafiq utilized its strategically

placed unipole to build road traffic
awareness, the unipole is located on
a busy highway between Jubail and
Dammam, in the Eastern Province.

Highlights
Emergency Response Team
Program kicks-off
Marafiq kicked-off its Emergency
Response Team (ERT) Program
through a specialized committee.
The new committee was approved
by the Higher Safety Committee and
the company President and CEO. As
part of the program’s action plan, the
ERT committee conducted several
workshops to educate the employees
and encourage them to join the team.
Eight workshops were held for the
employees in the operations and
laboratory technicians in Yanbu 1 and
Yanbu 2. The workshops attracted
significant attendance of more than 250
employees who showed a high level of
interest and engagement.
As a result of these workshops, several

employees submitted applications to
join the program. The Fire Fighting
team in Marafiq held several training
courses for the groups to prepare them
to attend external training courses.
After completing the preparatory

courses, the first group attended
two training courses under the
sponsorship of Nivada for Training
and Development Company. The
first course introduced handling of
hazardous materials, while the second
was on how to deal with hazardous
materials at the operation fields.
All trainees successfully passed the two

training courses, and the Committee
Chairman, Engineer Mohammed
Mandili, distributed the training
completion certificates.

Highlights
Marafiq goes green in

celebration of the
88th National Day
As part of the 88th National Day,

Marafiq lit up its power transmission
towers in the national color, in the
Yanbu Industrial City. The initiative
used green LED power saving lamps.
Marafiq President and CEO, Abdulla

bin Khalifa Al-Buainain, extended
his best wishes and congratulations
to the Custodian of the Two
Holy Mosques, King Salman Bin
Abdulaziz and HRH the Crown
Prince Mohammed bin Salman, may
Allah The Almighty protect both of
them, on the 88th anniversary of the
Kingdom’s National Day.

Talented Writers
Marafiq opens new employee
restaurant in Yanbu
The Vice President for Operations
and Maintenance in Yanbu, Engineer
Jamal Omar, opened a new employee
restaurant at the Al-Miro building.
The new restaurant will serve eight
departments in the area. The opening
of restaurant next to the employees
work locations aims to save time and
avail more services that ensure they are
provided with all possible care.
The employees expressed their gratitude

and appreciation towards Marafiq
management for this initiative.
Marafiq continues to build its national

workforce through its PDP program
The Human Resources Department
conducted the Professional Development
Program (PDP) through intensive meetings
with university graduates who have
completed their degrees.
The meetings were led by the General

Manager of Supply Chain, Fahad
Abdullah Al-Shammari, and attended by
representatives from various departments.
Mr. Al-Shammari explained that Marafiq is
very keen to attract young Saudi graduates
talents to join its workforce. In this regard,
Marafiq held personal interviews with
potential applicants to select those who can
support Marafiq's vision and mission. Mr.
Al-Shammari further expressed his gratitude
towards all departments for their support

Safety
Safety
Over the past 6 years, Marafiq has made
strides in all business areas to better serve
its customers and stakeholders towards
realization of the corporate vision and goals.
Progress made in areas of Environment Health
and Safety (EHS) can undoubtly be identified
as the one which makes Marafiq distinguished
among its competitors.
In the history of Marafiq, the company has

for the first time crossed the 31 Million Safe
Manhours for its employees. This proud
moment is reflective of the management’s
Fouad Abduljaleel Jambi
vision towards making Marafiq as one of
Manager, Industrial Security -
the best and leading company in areas of
Yanbu Department
environment, health & safety. While this
achievement brings a sense of joy and
satisfaction, the moment shall be used to
reiterate our commitment towards the
implementation of safety with more fervor
and enthusiasm by all our employees and the
"This proud moment
contractors.
is reflective of
The successful launch of SAP EHSM is the management’s
another example of providing the most vision towards making
modern solutions to our employees towards Marafiq as one of
moving to excellence in EHS. Being a socially
the best and leading
responsible company, the implementation
will enhance Marafiq’s vision to provide company in areas of
safe, healthy and environmentally compliant environment, health
conditions and operations to its employees and safety"
and other stakeholders.
As we move forward to even greater safety

milestones, let us not become complacent
and continue to maintain our safety oriented
focus in everything that we do either at the
workplace or off the workplace.

Accident Causation –
Safety
An insight on how the
accidents happen Rizwan Ahmed
Sr. Engineer Safety, ISD
Accidents are preventable and an accident can relatively less number of accidents. permit the occurrence of unsafe
be preventable if we understand the underlying acts of persons provide a guide
causes of accidents in order to prevent future As we go up the triangle, the width to the selection of appropriate
accidents. shrinks so as the number of accidents of corrective measures.
the particular type. The triangle tells a
An accident can occur by any unplanned and very important point that for every severe Human error is often identified
uncontrolled event caused by human, situational injury or fatality, there are many less as one of the major causes of
or environmental factors or any combination of serious / minor or near-miss incidents the accidents. Data reveals three
these factors which interrupts the work process, caused by the unsafe acts and conditions. situations for human errors that
and which has a potential to result in minor or A further analysis also shows that: may arise due to:
major injury, illness, damage or undesired event. − It is invariably a matter of chance that • Overload - mismatch between
whether a given event results in an load and capacity of person at the
For every severe injury or fatality, there are injury, damage or a near-miss, i.e. near- time of action
many less serious or near-miss incidents misses could so easily become more • Incorrect response by the person
serious incidents. to the situation - insufficient
There is no shortage of data on incidents such as training, fatigue, anxiety or other
accidents and near misses. Some researchers have − Near-miss / less serious incident data reasons can be responsible for
studied the figures in detail and demonstrated can therefore be a useful predictor of this
that in any organization, there appears to be accident potential. • Improper activity - non-
a relationship between the numbers of major − All events are due to failure control – so compliance to the procedures
accidents and those with less serious outcome. we can learn from even minor incidents and standard practices, disregard
The relationship between the different types of − Effective controls to prevent the unsafe to the safety controls and pre-
accidents can be depicted in the accident triangle. acts / conditions and near-misses may cautions
lead to prevent the incidents that may
To understand the behavior of different types cause serious injuries or even fatalities. Studies show that some of the
of accidents, it is imperative to note that in the basic reasons for employees to
triangle, the width of the triangle base represents An accident can occur by the unsafe act choose to perform the job unsafely
the number of accidents of a particular type of a person or by existence of an unsafe include – priority for other tasks
which means that the lower base represents more condition e.g. mechanical or physical which result in disregard to the
number of accidents while the top represents hazard. The motives or reasons that procedure and safety requirements,
pressure for meeting production
deadlines, overconfidence and
peer influences. In addition, there
are three main components in an
accident situation which are men,
machinery and environment.
Changes in any of the above three
components or their relationships
can alter the probability of
occurrences of an accident.

Projects
Marafiq Projects –
Third Party Projects
Milo Del Gobbo

General Manager, Projects
Who we are • We support RC and Marafiq for preliminary definition of the project, project
payment agreement on assets capitalized scope, front end design & data gathering as
We “Third Party Projects Department” and future assets. per Marafiq requirements on utilities and
are the key focal point in Marafiq inclusion of 3rd Party Projects into Marafiq
home for the assets created by 3rd Mission project portfolio for monitoring.
party funded projects (RC & Investors) 2. Execution and Monitoring Phase
in Jubail, Ras Al-Khair and Yanbu Third Party Projects Department is We serve to 3rd party projects to execute
Industrial cities. Below are some of the the company's department leader for projects with monitoring and approving
key functions: managing, coordinating, controlling design changes and ITP plans as per Marafiq
• We involve all Marafiq stakeholders and facilitating handover of all assets requirements on utilities.
as required during different stages utilities projects built by 3rd Party (RC 3. Testing and Commissioning phase:
of project lifecycle (Initiation & & Investors) based on commitments We assist 3rd party projects: to initiate, involve
Engineering stage to Closeout & Asset for customer's high value satisfaction and conclude with agreed involvement of
Capitalization). for quality, schedule, costs, safety and Marafiq stakeholders ending in RFI/IAI
• We provide necessary requirements uncompromising integrity aligning with (Initial Acceptance Inspection) for Marafiq
for Marafiq utilities (like selection company mission. utilities.
of materials, detailed drawings, re- 4. Closing Phase:
confirmation of tie-in points, standard Vision We help 3rd Party Projects: after complying
ITP’s) to be built by 3rd party. to IAI comments and acceptance, warranty
• We had developed guidelines with To exceed customer's expectations in (RC have their own procedure to administrate
RC for process of completion of their project delivery and asset capitilization and for customers: we assist for warranty
projects on schedule and utility assets through a high value, quality and services administration). Assets (Potable Water
capitalization. for delivering utilities assets to company. System, Industrial Waste Water System,
• We conduct regular meeting to discuss Sanitary Waste Water System, Sea Water
issues/obstacles with 3rd party for Roles and responsibility: Cooling System and Electrical System) are
their project progress as schedule. hand over to Marafiq through ROAT/RTC.
• We assist 3rd party for interface with Our roles and responsibility allocated
Marafiq utilities and completion of during the process from design stage to We are happy to serve your queries, Please feel
their activity as scheduled on time. completion and final turn over to Marafiq. free to contact us on the below address:
• We exhilarate full support for transfer It covers the following phases:
of assets created by 3rd Party for Third Party Projects Department Team
Marafiq Utilities as agreed. 1. Initiation and Engineering Phase: 3rd-Party_Project_Department-Team@
We support 3rd party projects: for marafiq.com.sa

Sustainability
Sustainability
Governance
Dr. Eng. Abdulrzzak Alturkmani
Sr. Specialist, Hydraulic, Asset Strategy, Planning and Standards
Based on the strategic direction and priorities of the same time, sustainability needs to be integrated into the rest of the
any company, it will be decided how and where business (Projects, HR, HCDD, Supply Chain, Assets Planning, etc.).
sustainability fits into the overall corporate structure. A summary of the main roles and responsibilities required for best-
Actually, there is no cookie-cutter structure of practice sustainability governance structure is shown in the table below.
sustainability to be applied; every company shall
adapt its level of sustainability integration into the Role/ Group Seniority Responsibilities
business. Supervisory CEO Accountability
/ Executive and top-
Sustainability governance structure helps the Committee management • Review business, technical and
company to implement sustainability strategy across performance of the organization
the business, communicate sustainability efforts
regularly throughout the organization, driving • Communicate status of issues to
shareholders
sustainability effectively into operations, manage
goal-setting process, KPIs & footprints calculating, Management Senior Strategic oversight and direction
management
reporting, strengthen relations with stakeholders and
(GMs and • Provide strategic oversight and direction
ensure overall accountability. Managers) to the sustainability team
Successful effective management of sustainability at • Manage resources and monitor progress

any company requires having committed leadership, of the sustainability strategy
clear direction and strategic influence. None of these
will happen without a robust governance structure. • Prioritize and provide guidance on
There are four considerations to keep in mind when material issues
building effective governance structure including Dedicated Middle Implementation
commitment (begins at the top), accountability, Sustainability
alignment and flexibility. Team • Develop and implement sustainability
initiatives
Sustainability commitments and strategies require
formal governance structures to strengthen policies • Meet regularly to discuss program status
and performance over the long-term. In addition to
standard good governance practice, a sustainability • Provide support to wider staff for
governance structure requires corporate alignment sustainability activity and reporting
with the market and society’s expectations, whilst
• Compile data across business, and
creating business value in the process. Companies
ensure lessons learned are disseminated.
with a strong sustainability governance structure will
be better positioned to foresee and adapt to changing
economic, social and environmental conditions.
Anyway, incremental progress does not require strong A full-time dedicated sustainability team is recommended to be created
governance, but sustained excellence in sustainability in Marafiq, to drive the sustainability program and help to overcome
otherwise does require strong governance. succession issues. Over time, Marafiq should build its in-house
sustainability expertise. Based on this experience, a dedicated Sustainability
For fully sustainability integration into the Department that is positioned across the business is recommended. In
organization, employees in operations firstly need to
addition, Marafiq can consider an external advisory committee/ expert
embrace sustainability. Then they need to do changes
in their daily activities. The governance team shall team to provide outside perspective and additional guidance and advice on
support them for doing the required changes. At sustainability strategy, execution of key initiatives and reporting.

MaSa
Message from the

Executive General
Manager
Hamad Al Suhaim I am delighted to join Marafiq and provide our existing customers with the
MaSa Executive General Manager to lead MaSa, one of the first Joint- best services, and aim to increase our
MaSa O&M Venture water companies created in customers’ base by enlarging our scope
Saudi Arabia. It is an incredible honor and extend our services towards bigger
for me to serve this great company, and communities and industries.
to continue serving our domestic and
industrial customers in Jubail, Yanbu The health, safety and wellbeing of our
and Ras Al Khair. employees, contractors and visitors will
always remain a top priority in MaSa.
"We will continue MaSa’s mission is to implement the We will remain committed to prevent
to contribute to best international practices in the injuries and illnesses and eliminate
water business, guaranty business accidents in the workplace.
the Kingdom’s sustainability, and support national
2030 vision economy. To ensure that we achieve this We will ensure that the work activities
mission, our focus in the next year will are performed efficiently and in safe
by supporting be on following: manner, and continue to provide the
the national appropriate control measures, such
• Reducing the operational risk and as PPE and appropriate tools and
economy through minimizing operational disruptions equipment, to safeguard work activities.
Saudization • Treat and supply potable and seawater In addition, we will maintain a constant
cooling water, and collect and treat safety awareness to achieve our goals
and improving wastewater efficiently and effectively and drive a positive safety culture
local workforce whilst managing the regulatory through communication with all
compliance requirements employees at all times.
competencies • Cost optimization and waste reduction
whilst ensuring With the year 2019 already upon us,
Additionally, we will continue to I would like to thank you all for your
that our contribute to the Kingdom’s 2030 vision hard work and achievements in 2018
environment is by supporting the national economy and remind you of the new challenges
through Saudization and improving and opportunities awaiting us in 2019,
preserved for local workforce competencies whilst which requires your continuous hard
future generations" ensuring that our environment is work and commitment to achieve.
preserved for future generations.
Furthermore, we will continue to

MaSa
Do we need
to benchmark?
Abdulhakeem Ahmed Al-Senan Many companies consider benchmarking There are many benefits when
Manager, Human Capital as a tool to identify the “how and what” performing benchmarking:
Development Department of measuring their performance against • Measure and compare
different companies. It is actually utilized organizational processes with
to compare those companies with each other competitors.
other according to a common standard. • Learn from industries and
The aim of course, is to gain knowledge competitors
and to advance the company in becoming • Search for performance gaps
a pacesetter in the industries. • Look for opportunities to enhance
and grow
The purpose of benchmarking is to allow
different participating companies to Benchmarking is an investment
"It is also focus on their strength and weakness.

Also to compare the results with other
tool and cost effective if applied
correctly. It is also a powerful
a powerful pacesetters. This will increase their indicator for continuous
indicator for position within those industries.

The process of benchmarking is so
improvement. At the end, the result
of benchmarking will definitely add
continuous rigorous and may require involvement value toward enhanced performance
improvement" in different fields to initiate a certain

methodology to search best in class, and
management of the company.
finally to implement.

MaSa
Seawater Reverse Osmosis

Plant #4 Performance
Guarantee Test
Ondrej Spala
Potable Water Department Manger – MaSa
Marafiq and MaSa celebrated the successful

completion of the Performance Guarantee
Test (PGT) of Seawater Reverse Osmosis Plant
#4 (RO4) that was conducted between 10-24
August 2018. The plant was able to meet its
contractual requirements in terms of capacity,
quality, chemical and power consumption.

MaSa
Marafiq CEO and MaSa EGM attended the celebration that took place in
September 2018, in addition to representatives from different departments
in Marafiq and MaSa.
The successful outcome of the PGT

is a result of over one year joint effort
of all concerned project stakeholders,
and the implementation of defined
recovery plan. The recovery plan focused
on the plant equipment’s reliability
improvement, membranes replacement,
defective butterfly valves replacement,
completion of RO4 staff organization and
associated trainings, and development of
SOP’s, instructions and procedures. In
addition to the Cleaning in Place (CIP)
for membranes, and the corrective and
mitigation actions to the QHSE related
risks.
Ultrafiltration (UF) & RO Racks
RO Construction Dissolved Air Flotation (DAF)

Corporate Communications
Engaging with our

customers on
Social media
If there is one thing that we have learnt approach has helped us to quickly
during our time on social media, it is address and resolve customers
that our customers truly appreciate our concerns. We have also provided
online efforts in providing collaborative our customers with an e-Services
support in resolving or addressing any application, which has proved to be a
issues. Social media, especially Twitter great tool that allows our customers
has become a common platform for to track the progress in resolving their
our customers to engage with us. It individual issues.
has also helped us to hear more of
our customer’s voices, specifically in We are very proud that our social
listening to their issues and discussions. media followers are growing month-
This has helped us to build stronger on-month; this helps us to keep our
relationships through engaging with our customers up-to-date with Marafiq’s
Saeed K. Al Abdullah
online customers. latest developments and news.
Corporate Communications Manager
We encourage our employees and
We have been working in collaboration customers to comment, like or share
with Royal Commission, Marafiq’s our posts so that we can further
Customer Relations Department and increase our engagement with our
MaSa to support our customers and followers.
resolve matters that they have brought
to our attention. This collaborative
"We encourage If you have not yet viewed our social media
our employees accounts, simply search for "Marafiq Official"
and customers to
comment, like or
share our posts"

Customer Relations
Customer Relations
As the Customer Relation Department, we are
committed to Marafiq's core values and one of the
core values is to be customer focused. Hence we
launched our e-Service Marafiq portal this year with
over 13,000 registered users so far, those customers
can benefit from the portal, by viewing their
invoices, compare their invoices with others, and
other useful tools. One of the significant benefits to
Marafiq is that the e-Service has reduced the cost of
postage, couriering, printing and stationery.
Moreover, our team in industrial coordination Bandar Mohammed Al-Khaldi

managed to approve two new customers in Ras Sr. Coordinator, Customer Support
Al-Khair, which consists of one primary and one Jubail Department
commercial customer. Also our team in billing
managed to setup and enhance our billing by
adding quality control checks, which means during
the analysis many parameters will be checked,
for example but not limited to meter level of
consumption, meter test certificate, etc. This control
reduced customer complaints by 25%.

What Is Social
Information Security
Engineering?
Mubashir Bashir | Information Security Specialist
Social engineering is a psychological attack buildings. Then he got himself a fake ID. He
where an attacker tricks you into doing sent invitations to the top five iron salvage
something you should not do. The concept of companies in Paris advising them that they
social engineering is not new; it has existed for had been given the honor of bidding on an
thousands of years. Think of scammers or con important government project. They were
artists, it is the very same idea. What makes invited to a meeting at the Crillon Hotel,
today’s technology so much more effective for which had a reputation as a place where
cyber attackers is you cannot physically see them; diplomatic and political deals were done. It
they can easily pretend to be anything or anyone all looked very official.
they want and target millions of people around
the world, including you. In addition, social On the appointed day, the five company
engineering attacks can bypass many security representatives arrived. Victor gave a
technologies. The simplest way to understand convincing presentation, reiterating the
how these attacks work and protect yourself from well-publicized condition of the tower
them is to look at two real-world examples. and the problem of maintenance and
upkeep costs. Because of this, he said, the
A common example is an email attack called government had no choice but to dismantle
CEO Fraud, which most often happens at work. and sell the tower. However, it was a
This is when a cyber-attacker researches your potentially controversial action and required
organization online and identifies the name the utmost discretion. All parties agreed to
of your boss or coworker. The attacker then keep the government’s secret.
prepares an email pretending to be from that
person and sends the email to you. The email After treating them to lunch, Victor put the ask for a bribe, he was convinced that all was
urgently asks you to take an action, such as five candidates in a limousine and took them legit. Mr. Poisson (whose name means “fish”
conducting a wire transfer or emailing sensitive to the tower for a look. A crew of workmen in French) took the bait – he paid the asking
employee information. happened to be there measuring and price plus the bribe.
assessing the tower for paint and repairs. But
Another well-known example is about Eiffel that posed no problem for Victor who told As soon as Victor got his suitcase full of
tower, which was sold by a con artist known as his bamboozled band the crew was there money, he was on a train to Vienna. There he
Victor Lustig. to make preparation to dismantle the 7,000 watched the newspapers every day expecting
tons of iron. He flashed his fake ID at the to see his name and his masterful scam on
It was 1925 and Victor Lustig was sitting in his entrance and took his group directly in to the front page. He waited and waited, but
Paris hotel room reading a newspaper article inspect the merchandise. He told the men there was nothing.
about the Eiffel Tower. That gigantic structure time was of the essence and he would expect
had been built for the 1889 Paris World’s Fair their bids the next day. When poor Mr. Poisson had gone to the Post,
and was meant to be dismantled in 1909. But Telegraph and Telephone headquarters with
because of its height, it was used as a radio tower In Victor’s years of scamming people, he had his bill of sale to ask when the tower would
and came in very handy for listening in on the learned to read them pretty well and he had be dismantled, they laughed him out of the
Germans during the First World War. Now, identified his victim almost immediately. office. He was so embarrassed about being
however, it was rusting and in need of expensive He chose André Poisson. Mr. Poisson was duped and so afraid of ruining his reputation
repairs and maintenance. The article said the unsure of himself but anxious to make in the city, that he didn’t mention it to anyone
State was having difficulty finding the money for his mark in Paris industry. When Mr. else – not even the police.
its upkeep, and the journalist ended by asking Poisson came in for his second meeting, he When Victor realized what had happened, he
whether it might not be better to just sell it. confessed that his wife had some doubts and headed back to Paris to resell that tower by
he wasn’t sure if he should go ahead with applying same process. But this time victim
Victor’s eyes lit up. That was it! He would sell the the bid. reported and he got arrested.
Eiffel Tower! Never mind that it didn’t belong to
him – that was just a minor detail. He had been Victor decided to put Mr. Poisson at ease Keep in mind, social engineering attacks like
looking for his next project and this was perfect. by taking him into his confidence. He these are not limited to phone calls or email;
confessed that he was just an underpaid they can happen in any form, including text
However, that game was starting to bore government employee. He entertained messages on your phone, over social media,
him. He was looking for something new and important clients in luxury, but in fact, he or even in person. The key is to know what to
exciting – and selling the Eiffel Tower was just needed a bit of extra cash and if Mr. Poisson look out for--you are your own best defense.
the ticket. He went right to work. He got some could add just a bit of extra padding, Victor
stationery printed that appeared to be from the could guarantee him the contract. Since Mr.
Department of Post, Telegraph and Telephone, Poisson knew that government officials were Source: SANS, wikipedia
the government department in charge of public corrupt and that a con man would never

Human Resources
Employee Engagement
Critical to Organization
Success
Homoud Sulaiman Al-Zamel

Manager, Human Relations &
Benefits Department
Employee engagement is an the need to have a hope, the need • Increase organizational performance
ever-growing topic, and an issue to feel a sense of worth, the need • Disengaged employees disrupt creativity
leader’s face on a daily basis. to feel competent and the need for and collaboration
In a Gallup report recently, an professional growth. Leaders who • Increase employer branding
estimated 85% of employees can build trust through integrity and • Attracting talent would become easier
across multiple sectors and results, who can mentor and coach
regions around the world share others, who can develop people, Finally, improving employee engagement
they do not feel engaged on the who can clarify the meaning of the won’t happen overnight and will look
job. Engagement at work fades work people do and build a positive different for every business. Continually
and flows for several reasons, influence are the one who helps in measuring employee sentiment will help
but the harsh reality is that these creating sustained engaged culture. you better understand what areas to take
statistics have a direct impact action on and how to make the biggest
on the bottom line of many Apart from human intervention, impact. Leaders at all levels should
companies. Research shows that any progressive organization have the unique ability understand the
employees who are less engaged would require to lean heavily on sentiment and aspirations of employees
are less productive each day, technological intervention as well to and balance it with strategic corporate
leading to reduced profitability motivate and engage employees. Like goals. When employees are authentically
for businesses. any other progressive organizations, engaged, it leads to productivity,
technology has come leaps and profitability and, more importantly, a
Engaging an employee does not bounds over the last few years team of workers pursuing the company’s
cost you much but disengaged for Marafiq, making it easier for vision and goals with vigor and
employee can cost company businesses to operate efficiently over enthusiasm every single day.
substantially. Engaging an time. In the domain of HR, new
employee is not always about technology solutions are creating
“engagement initiatives” aimed work environments that are not
at providing external motivation only beneficial to HR and company
at the cost of financial expenses. leadership but employees as well.
The biggest leadership challenges "Appreciating the
is to create an environment that Need for Employee Engagement:
taps into intrinsic motivation of
importance of
people. An ecosystem of human • Retain productive and talented engaged culture as
engagement is created when employees a strategic goal, we
leaders at all levels understand • Reduce attrition rate at Marafiq listed it
the basic drivers of human • Replacing an employee can cost as one of our Key
engagement – the need for trust, company more Focus Areas"

Human Capital Development
PDP
Enhancement Plan
Ahmed Khleawi Al-Khleawi
Manager, Human Capital Development
As part of building a strong national Individual Development Plan (IDP) in Even though PDP has been a success
workforce to drive Marafiq’s vision order to transfer experience, skills, and story in Marafiq, we are committed to
forward. The Human Capital competencies from experienced Marafiq continually improving the program
Development Department continues employees to our new graduates. and in January 2018 HCD conducted a
to successfully promote the PDP Feedback Survey with PDP’s their
Professional Development Program Through challenging assignments, training, supervisors and managers. The response
(PDP) to recruit and develop new mentoring and career development, Marafiq rate was very high and the feedback
Saudi employees who have recently aims to build tomorrow's leaders from provided was used to identify a number
graduated with a university degree. today's PDP participants. of areas for improvement. In addition to
the PDP Feedback Survey, the company’s
The philosophy of this program is that The program provides an effective talent President & CEO also met with PDP’s in
leadership occurs at all levels and that pipeline of fresh Saudi graduates to meet Yanbu and Jubail to discuss the program.
the optimal learning occurs through the future leadership requirements of Based on all of the feedback received from
on-the-job coaching and development our company. both the survey and CEO meetings, HCD
supported by experienced staff in the developed the 5-point PDP Enhancement
same department as the PDP’s Marafiq’s PDP has been running for over Plan which is planned for completion by
target position. 10 years now and has enabled 137 young the end of 2019 (as seen below).
Saudi graduates to become employees.
Within the Marafiq Family, we see Many ex-PDP’s are still working for Marafiq The company’s Executive Management
the PDP’s as our younger brothers and most of us know at least one ex-PDP. Team (EMT) is actively monitoring
who want to work with us and learn Some ex-PDP’s have now reached junior progress of the PDP Enhancement Plan
how to make a contribution to the management level and their achievements and has appointed the GM, Technical Asset
future success of our company. PDP’s provide an excellent example of how Management (TAM) to be the company’s
represent the next generation of successful the program has been. PDP Sponsor at executive level.
Marafiq and this is why the program The Human Capital Development (HCD) In response to the feedback received
is such an important part of our talent department works closely with HR & in the PDP survey and CEO meetings
management strategy. Benefits to manage the PDP process, in plus a period of consultation with all
consultation with Department Managers departments, HCD has now updated the
Each PDP receives a series of and with the leadership support of the PDP Management Procedure (MHRP-1-
training courses and on-the-job work company’s Executive Management HD-032) which includes a number of
assignments as part of a structured Team (EMT). key changes.
5-point PDP Enhancement Plan

Human Capital Development
One of the most significant changes included in the revised PDP procedure was the introduction
of a RACI matrix to clarify who is Responsible/Accountable/Consulted/Informed for each one of
the 10 key activities included within the PDP management process.
SI Activities Responsible Accountable Consulted Informed

1 Requirements Planning HCD GM,HR&S/CEO Host Dept’s. HR&B/Sponsor
2 Target Position Host Dept. HDM/HoF/GM,HR&S HCD Manager PDP Supvr.
3 Recruitment & Selection PDP Committee GM,HR&S/CEO HR&B/HCD HDM/PDP Supvr.
4 On-boarding & Marafiq Orientation HR&B/HCD HCD Corp. Dept’s. HDM/PDP Supvr.
5 Individual Development Plan (IDP) PDP Supvr. HDM/HCD/Sponsor HCD Specialist PDP
6 Rotation Assignments PDP Supvr. HDM Rotation Dept. PDP/HCD
7 PDP Mentoring Mentor HCD PDP N/A (confidential)
8 PDP Performance Reviews (PDP-PR) HCD/Host Dept. PDP-PR Panel Rotation Dept. PDP/HR&B
9 Incentives, Promotion & Benefits HR&B GM,HR&S HCD PDP/HDM/HoF
10 Transfer to Target Position Host Dept. Grad. Committee* HCD/HR&B PDP/HDM/HoF
In addition to all of the on-the-job training experienced colleague who is willing their development program and joins
provided by their host department, PDP’s to. their host department a full-time
will now receive Mentoring support from employee, part of the Marafiq family.
experienced Department Managers, However, the success of our PDP’s
Section Heads, Superintendents who depends on the level of support We should all be proud of our PDP’s
have volunteered to become Mentors and provided from our experienced as they show a strong commitment
received special training. Each PDP will employees, PDP Supervisors and to Marafiq, working hard to learn
receive a monthly Mentoring meeting Managers – the commitment of new skills and gain valuable
aimed at supporting their long-term career these key stakeholders is the critical experience so they can make a
development and well-being by sharing success factor for ensuring that positive contribution to the future of
with them the wisdom from an older, more every PDP successfully completed our company.

Tawasul
Tawasul
KFA3-WIG 1
(Improve Communication)
WIG OWNER
Samawi Al-Shammary
Manager Asset Strategy, Planning And Standards
Being a KFA3-WIG Leader, I am towards a common goal. It How effective communication

proud to communicate with you develops a cohesive culture and help Marafiq:
about our WIG and its Objectives and empowers employees to make the Effective communication is critical
Achievements. right decisions in line with the to any organization and can help it in
The main purpose of K3W1 is to organization's goals. The concept many ways. In fact, communication
enhance the communication at of this WIG was first formulated plays a role in product development,
company-wide which would lead to in 2017 with its first campaign customer relations, and employee
better collaboration and indeed, results received tremendous progress and management - virtually every facet of
in more-productive team overall. accomplishments. With this motive, a business' operations. Employees are a
Effective internal communication ‘Improve Communication’ was key audience because they often serve as
helps ensure that all members of the regarded as the main key focus area the conduit to other audiences.
organization are working collaboratively for the company in 2018.
Clear Expectations
It helps to establish clear expectations for employees as it will convey
how their performance will impact the company and give them an
indication of what they need to do to achieve positive feedback.
Strong Relationships
It builds strong relationships and removes communication barriers.
Trust and loyalty are key factors in any relationship and both are
boosted by communication that is focused on meeting individual
needs, conveying important information and providing feedback -
positive and constructive.
Ideas and Innovation

It open channels of communication which can lead to new ideas and
innovation in a number of areas. Employees that understand what's
important to their companies can focus on making improvements
and spotting opportunities for innovation that can help further
success.
Strong Teamwork
It will lead to strong teamwork and the ability for employees at all
levels of the organization to work together to achieve company goals
and many more.


Tawasul
Tawasul workshop attended by Managers/Supervisors at Marafiq beach Camp, Jubail
KFA3-W1 has completed 14 workshops in Jubail/Yanbu and received a tremendous response from the attendees.

Talented Writers
Strategic Thinking:
Marketing of Marafiq’s Utilities
Services in Competitive Business
Environment
Dr. Zulfiqar Bashir
Lead Specialist, Opportunity Evaluation
Business Development Department
Utility companies - water, power, gas - have driven organizations, recombining capabilities,
relished mainly captive customers’ base for developing value networks,
several years. Today, the utility companies are
facing new challenges in the competitive business Customer value creation by promoting and deals
environment, such as; potential deregulation, initiatives in developing marketing strategies
smart meters, and stringent environmental through customer segment analysis, and risk and
regulations. Even more, water and wastewater growth assessment,
utilities are following gas and electric utilities
into the era of investor ownership, developing Value building growth through group and
unregulated subsidiaries, in a number of cases corporate strategies; identifying strategic
privatizing completely. Under these circumstance, direction, developing and implementing a
it is imperative for Marafiq to develop and offer successful acquisition plan.
utilities services, and use market forces to maintain
and increase its market share through focusing in For this the strategic role should focus on;
new ways on customer needs and preferences by;
customer-centric and using marketing as a tool to
demonstrate its commitment to customers. The
mission should be to market and deliver reliable,
cost-based utilities services. It would improve
company’s market share in power, water, and gas
sector and ultimately achieve financial growth by
adopting following strategies;
Through globalization: assessing how to a) Marketing New Business

penetrate and succeed in competitive utilities’
sector in the Kingdom, Prospect for potential new clients and turn this
into increased business.
Sharing risks and new business opportunities
through partnerships and alliances; identifying Meet potential clients by growing, maintaining,
strategic partners, and redesigning organizational and leveraging network.
and resource reallocation,
Identify potential clients, and the decision makers
Synergy and competence optimization with within the client organization,
new business models by building capability-

Talented Writers
Research and build relationships with new clients. Using knowledge of the market and competitors,
identify and develop the company’s unique selling
Set up meetings between client decision makers propositions and differentiators.
and company’s practice leaders/principals.
Plan and conduct meetings with customers and
Work with team to develop proposals that speaks others on marketing matters.
to the client’s needs, concerns, and objectives.
b) Client Retention
d) Management and Research
Present new utilities services and enhance existing
relationships, Identify and analyze marketing alternatives,
identify trends, make projections and draw
Work with technical staff and other internal sound conclusions and/or cost effective
colleagues to meet customer needs, recommendations.
Arrange and participate in internal and external Track and record activity on accounts and help to
client debriefs. close deals to meet these targets.
In this way, these roles may facilitate the company

to enhance its stake in the power and water
utilities sector in the Kingdom by;
Employing alternative solutions to source their

power and water to avoid investing in peaking
c) Business Hunting plants that operate for only a few hours per year,
as well as globally improve the load factor of their
Attend industry functions, such as association assets.
events and conferences, and provide feedback and
information on market and creative trends. Selling any additional throughputs to the
customers,
Present to and consult with mid and senior
level management on business trends with a Offering new services such as specialized /
view to developing new services, products, and designer water to the customers and improve
distribution channels. customer loyalty and satisfaction.
Identify opportunities for campaigns, services, and Being reliable market player that provide fast and
distribution channels that will lead to an increase dependable operating reserves (ancillary services)
in sales of excess power and water. and capacity to meet imbalance and congestion
issues, and to balance intermittent generation.

Talented Writers
Marafiq’s Sadara SWRO

successfully conducted Rescue
Drill with Sadara Emergency
Response Team at Sadara,
Jubail-2
Abdulhafeez Jamali
Sadara SWRO O&M/New Ventures Department.
Marafiq’s Sadara SWRO successfully conducted “Work at Height Rescue Drill”

with Sadara Emergency Response Team on June 27, 2018 at SADARA SWRO,
Jubail-2. This drill was managed by Marafiq’s O&M Contractor SIDEM and
Sadara Rescue & Medical Team.

Talented Writers
Quality is Free
Hattan Hadhari
Project Engineer – Projects engineering department
“Quality is free. The un-quality things are achieving staff optimization in line with the kingdoms
2030 vision.
what cost money” said by Philip Crosby.
Another remarkable example is developing Projects
Industries, services, production lines, & operations could Execution Strategy aiming towards accomplishing
have many different shapes of hidden costs. Poor quality is projects successfully on time within the allocated budget
responsible for frighteningly huge losses of money resulting at the highest quality levels.
from process deficiency, poor performance, delays, or defects.
The concept of quality has been recognized over the years The question is,
to revolve around the inspection of produced items to
remove defected ones. ‘Reactive approach’. However, market
Whose responsibility is it to implement TQM?
competition, product improvement, & customer satisfaction
Well, T stands for total. Meaning, in order for TQM
derived the industries to develop a broader concept of quality.
concept to succeed, everybody in the organization has
What is a concept with a proactive approach aiming for
to be involved starting from the operator level up to the
continuous improvement and is so comprehensive to focus
CEO. That is the key of TQM success.
on all potentially deficient points at different levels.
Continuous improvement, one of TQM elements, requires
analyzing & examining the process, then identifying
That is, Total Quality Management (TQM). improvement actions or ideas. This is best done by
employees who are directly in touch with the work
One great example of TQM application within Marafiq which process, who will consequently benefit the most from this
clearly sets an exceptional model of strategic planning is
improvement. Improvement ideas are priceless. The
organizational restructuring. This does not only reflect the
management’s advanced maturity level, it also works towards
best idea generator is you. YES, you.

Talented Writers
Sustainable
Development
Ahmed Nadeem
Superintendent, Maintenance Sea Water Cooling Department
The theme of sustainable

development is related with
the challenge of environmental
degradation and the goal of achieving
inclusive development through
sustainable programs.
There would be no exaggeration

in saying that serious concern for
sustainable development, at the
global level came to be shown over
the last few decades, when the rate of
utilization of natural resources went
up very rapidly in the exploitation
of natural resources. This concern
emanated mainly because of
targeting high rate of economic
growth in western countries and
population growth in the world. declining and consequently sustainable which is marked by globalization and
development became important. interdependence of world countries.
The population of the world reached Globalization has led to greater utilization
a billion shortly after 1800. In 1900, Theory and policy of sustainable of natural resources and the liberal
the total stood at 1.6 billion and in development are now a very coveted area of international trade in commodities and
1950, some 2.5 billion. In 1987, it research worldwide. Human individuals on services produced by countries of the world.
doubled to 5.0 billion and by the year the globe live in the natural surroundings. Social and economic awareness and concern
2000 it exceeded 6.0 billion and by Their economic activities give rise to the for depleting resources and degradation of
2010, it touched 7.0 billion! development of the economy. Now in order environment appear to be a precondition for
that development remains harmonious, expecting any sustainability in development
Alarming signals came ringing as the balanced and equitable, the efforts to achieve based on international trade.
population started growing faster. more must not be regulated by pecuniary
So long as the absolute population interests but by ethical and moral values. Another guiding principle is that we should
was low and various types of As the process of development proceeds, not only focus on development for the
natural resources were available in generation of wastes starts and gradually present generation but also want to leave a
abundance, there was utterly no goes on rising. While the absorption or the better world, with healthier environment
apprehension for environmental assimilative capacity of the environment is and rich resource base, for our future
damage, ecological degradation limited. Now, it is very simple to understand generations. Consequently, sustainable
and sustainability of development. that pollution results when emissions exceed development has now come to receive more
Nobody was worried to protect the the assimilative or the absorption capacity of attention.
resources from decay and pollution. the environment. Pollution produces several
In fact, falling trees was considered undesirable effects on the human life and Briefly stated, sustainable development put
a sign of development for too long natural resources. This makes the challenge in the society perspective opines for good
in human history. Deforestation was of sustainability most severe. living for the future generations and us. It
synonymous to development. But focuses not on ‘high consumption’, which is
gradually resources became scarce Environmental concerns provide the untenable, in the long run, but on morally
and the demand went on rising. foundation for the sustainable development enriched human life, harmonious and
Moral and ethical values started in the new international economic order, peaceful society for the people.

Talented Writers
The importance & impact
of effective training
Fawad Inam | Training Coordinator, Yanbu
Employees referred as the rare, non-imitable and

valuable resource of the firm and the success
or failure of any business mainly relies on its
employees performance. Thus, organizations
realizing the fact are willing to invest in
training programs for the development of their
employees. Effective training is considered
to be a key factor for improved performance;
as it can enhance the level of employee and
firm competency. It supports to fill the gap
between what performance if required and what
performance is happening, i.e. gap between
desired performance and actual employee
performance. Training need referred to any
deficit in performance, which can be relieved
by appropriate training. There are different
methods of overcoming deficiencies in employee
performance on job, and training is one of them.
Particularly training develops skills, competency,
and ability and ultimately improves employee organization to make best use of their human of the organizations plan and implement
performance and organizational productivity. resources in favor of gaining competitive the training program for their employees
advantage. Therefore, it seems mandatory by without identifying the purpose and
Training is important and an imperative tool the firm to plan for such a training programs objectives and without knowing what the
for the organization to revamp the performance for its employees to enhance their abilities and knowledge, skills and abilities employees
of all the personnel for organizational growth competencies that are needed at the workplace. would learn at the end of the training
and success. It is beneficial to both employers program and whether they will be able
and employees of an organization. An employee Being the intellectual property of the firm, to attain performance targets on job.
will become more efficient and productive employees proves to be a good source of Therefore, firm must design the training
if he is trained well. Firms can develop and gaining competitive advantage and training program with clear goals and objectives
enhance the quality of the current employees is the only way of developing organizational while keeping in mind the particular needs
by providing comprehensive training and intellectual property through building of both individual and the firm.
development. Training is essential not only employees competencies. Those employees
to increase productivity but also to motivate who receive periodical effective training Training programs is the stimulant
and inspire workers by letting them know sessions are more able to perform well on the that workers require to improve their
how important their jobs are and giving them job by increasing the quality of work, hence performance and capabilities, which
all the information they need to perform achieving organizational goals and gaining consequently increase organizational
those jobs. The general benefits received competitive advantage. productivity. Therefore, training should
from employee training are: increased job be designed on the basis of firm specific
satisfaction and morale, increased motivation, Training plays vital role in the building needs and objectives. Effective training
increased efficiencies in processes, resulting in of competencies of new as well as current is the thoughtful intervention designed
financial gain, increased capacity to adopt new employees to perform their job in an at attaining the learning necessary for
technologies and methods, increased innovation effective way. It also prepares employees to upgraded employee performance. The
in strategies and products and reduced employee hold future position in an organization with research affirmed the proposition that
turnover. full capabilities and helps to overcome the training has a positive impact on employee
deficiencies in any job related area. Training performance.
Effective training and development programs is considered as that sort of investment by
aimed at improving the employees’ performance. the firm that not only bring high return We can predict from this finding that it
Training refers to bridging the gap between the on investment but also supports to achieve is not possible for the firm to gain higher
current performance and the standard desired competitive advantage. returns without best utilization of its human
performance. Training could be given through resource, and it can only happen when firm
different methods such as on the coaching and The main objective of every training session is able to meet its employees job related
mentoring, peers cooperation and participation is to add value to the performance of the needs in timely fashion. Training is the only
by the subordinates. This team work enable employees, hence all type of businesses design ways of identifying the deprived need of
employees to actively participate on the job and training and development programs of their employees and then building their required
produces better performance, hence improving employees as a continuous activity. Purpose competence level so that they may perform
organizational performance. Training programs of training is what employees would attain well to achieve organizational goals.
not only develops employees but also help an after experiencing the training program. Some

Talented Writers
A Nonconventional Concept of
Modern Engineering
Ghazi Ozair
Specialist, Demand Forecast & Supply Plan Department
When a proportional problem is solved using

proportional equation, wherein the coefficient
is a constant, the solution becomes very simple.
Here lies the beauty of practicing the “laws”
of “Conventional Engineering”, which are
mostly in the form of proportional equations.
But when a nonlinear problem is solved using
the same equation, the solution appears a bit
complicated because the coefficient in this case
is not constant, but a variable, and it is this
additional variable which actually complicates
the solution of a nonlinear problem. or processes, like natural convection, symbols in Modern Engineering
For the purpose of illustration, look at condensation and boiling, then do not represent dimension,
following equations: “h” becomes a variable too; thus but the numerical value. Hence,
making the solution to contain three the Equations (2) to (4) are
variables in the same equation, i.e., dimensionally homogeneous. As an
“q”, “ΔT” and “h”. This additional illustration, the Equation (2) above
variable significantly complicates the states that the numerical value of
solution of the nonlinear problems. “q” is a function of the numerical
To solve such problems, the “laws” value of “ΔT”. If an Equation is
must be in the form of proportional quantitative, the dimension units
Here, Equation (1) fully represents complying equations, the coefficients of the parameter symbols need
the “laws” of “Conventional Engineering”. When abandoned and replaced by the to be itemized in the associated
using Equation (1) to solve a problem in which “laws”, which always contain only nomenclature.
“q” is proportional to “ΔT”, the “h” becomes two variables, as mentioned in The Modern Engineering is very
constant, and consequently the solution has Equations (2) to (4). vast subject and its theories and
only two variables “q” and “ΔT”. However, if the The above-mentioned Equations mathematical models are very
same Equation (1) is used to solve a problem (2) to (4) represent the “laws” or interesting thereby providing new
in which “q” is a nonlinear function of “ΔT”, as the “Concepts” of the Modern grounds for Engineers to resolve the
usually observed in some physical phenomenon Engineering. The parameter challenges and issues encountered
in “Conventional Engineering”.
Recently a famous academician,
Eugene F. Adiutori, has exceptionally
discussed such new concepts in
detail in his latest book “The New
Engineering” [1], which is worth
reading and beneficial for young
Saudi Engineers.
Reference:
[1] The New Engineering by Eugene F. Adiutori, Edn.
2017, Ventuno Press, 1094 Sixth Lane N., Naples, FL
34102, USA, ISBN 978-0-9626220-4-5.

Talented Writers
Smart Manufacturing
Karthikeyan Krishnamoorthy
Sr. Engineer, Project Engineering, Yanbu.
Smart Manufacturing as the Some of the questions from to experiment and see what data is
intelligent, real-time orchestration and manufacturers and discussions around useful before deciding on the long-term
optimization of business, physical and the smart connected factory include: plan. Is there a business case for an
digital processes within factories and IoT platform in the plant? How does
across the entire value chain. Resources Is there a business case for adding it integrate into existing systems. It’s
and processes are automated, integrated, sensors and IoT clear that software must evolve to meet
monitored and continuously evaluated (IoT means it enable data transfer new needs. However, there is debate
based on all available information as between software, and provide about the specific architectures digital
close to real-time as possible. The time access capabilities. ... IoT software factories need.
is now for manufacturers to move into a consultancies support the development
digitally connected future. “This should of data analytics, visualization Smart manufacturing involves new
not be viewed as a daunting solutions, and platforms, as well as ways of working across the supply
Task but rather as a natural move of integration into embedded systems) chain to connect suppliers, distributors,
the cheese, “In fact, evolution is already older equipment in the plant? outsource partners and others as a
happening as companies strive to keep seamless operation. It also requires
up with the fast pace of technology Companies are finding that with better data continuity through the
innovation and re-envision the future.” prices coming down, they can begin to product and production asset lifecycle—
experiment and see what data is useful from concept, to manufacturing, to use
Smart manufacturing certainly before deciding on the long-term plan. in the field, to repair or refurbishment,
includes the smart, connected digital It’s clear that software must evolve to to the recycling of materials.
factory. Plant floor software such as meet new needs. However, there is
manufacturing execution systems debate about the specific architectures New analytics systems can utilize the
(MES) or manufacturing operations digital factories need. massive amounts of data now industries
management (MOM)—including are creating to improve the plant, supply
WIP, track and trace, scheduling, Is there a business case for adding chain, product design and how we
maintenance, quality, and more—must sensors and IoT to older equipment in run the business. Many manufacturers
evolve to support the digital factory the plant? have already found ways to accelerate
as well. improvement using forward-looking
Companies are finding that with analytics approaches.
prices coming down, they can begin

Talented Writers
National Day
of Junk Food
Walid Saleh Al-Fashkhi
Sr. Specialist, IT Quality Assurance Information Technology
Actually, it is a dedicated annual nutrients, even though they can the whole family get to work on that.
day for people who already stopped be very sufficient, the person feel 2. If you eat healthy food at home, you won't
eating junk foods to eat them freely weakened. feel so bad when you eat infrequently fast-
without feeling guilty. As a fact, junk food meal or candy bar.
food refers to a formal term of food The second result of junk food habit 3. Identify those times of the day when you're
that has little nutritional value and is poor concentration and this affect most ready to a junk-food attack. Then,
often high in fat, sugar or calories in a medium term period. Actually, prepare ahead of time by having healthy and
with little of protein, vitamins or over sustained periods of junk food tasty alternatives.
minerals. The most attractive feature eating, brain cells will have lack of 4. Finally, avoid situations that may encourage
of it is its taste. In addition to that, vital oxygen, nutrients and proteins a junk food attack, like sitting in front of the
it is easy to carry, purchase and temporarily. That is way a person television all the evening.
consume. Generally, a junk food has who has a junk meal rich in oil, feel
a very attractive appearance, flavor Drowsy and Fail to Concentrate. In conclusion, fast food which the most
and texture. These could be happen common example of junk food is increasing
by adding food additives and colors The last, fat accumulation requires world wide. However, fast food chains have
to them. The common examples of the heart apply a continuous extra come under criticism over concerns of health
junk foods are beef burger, french effort to pump the blood through and cultural degradation. As it shifts people
fries, softdrinks, candy, and cinema the body. Eventually, at the end eating patterns away from traditional foods.
popcorns. of this continuous operation will Therefore, people concerns for diet, weight
lead to heart fatigue. Anyhow, control and general health are growing. Even
Is it harmful to our bodies? junk food is convenient, marketed some government agencies are recommending
aggressively, cheap to buy and hard that people to eat more healthy and natural
Yes, in this article, three effects to resist. Consequently, people get snacks such as fruit, vegetables and nuts while
which are lack of energy, poor to junk food addiction. avoiding high-calorie, low-nutrient junk food.
concentration and heart diseases Accordingly, here some useful tips At last, if someone has promised his wife or his
will be addressed. As far as lack of to avoid them: family to go over to arestaurant, please don’t
energy, it is well known as a short- forget its bad effects and remember there is
term effect resulting from eating 1. Eliminate any temptation at home always a National Day of junk food.
junk food. Because junk food don't by clear out all the junk food
provide the body with essential from your cupboards. Also, let

Talented Writers
Biomass Energy
Biomass is organic material that comes from plants
Rodelio N. Concepcion
and animals, and it is a renewable source of energy
Sr. Technician, Electrical
Here are a few examples of biomass and their uses for
Maintenance – Yanbu
energy:
Wood and wood Agricultural crops Food waste in Animal manure and
processing wastes and waste materials garbage human sewage
Burned to heat Burned as a fuel or Burned to generate Converted to biogas,

buildings, to converted to liquid electricity in power which can be burned
produce process bio fuels. plants or converted as a fuel.
heat in industry, to biogas in
and to generate landfills.
electricity.
Converting biomass to energy

Solid biomass, such as wood and garbage, can be burned directly to produce heat.
Biomass can also be converted into a gas called biogas or into liquid bio fuels such
as ethanol and biodiesel. These fuels can then be burned for energy.
How much biomass is used for fuel?

Biomass fuels provided about 5% of total primary energy use in the United
States in 2017. Of that 5%, about 47% was from bio fuels (mainly ethanol),
approximately 43% was from wood and wood-derived biomass, and 10% was
from the biomass in municipal waste. Researchers are trying to develop ways to
use more biomass for fuel.

Talented Writers
A Walk Down
Memory Lane!
Sasindran Ayadakandiyil Kacheri
Lead Engineer, Mechanical Technical Services – Yanbu
I happen to be amongst 40 odd professionals Finally the test was scheduled for one Here, for sake of information, it needs
(mostly engineers) Marafiq recruited in early mid-morning. Under Mr Mandili’s watch to be mentioned that the capability of
2003 immediately after its formation. We and support of operation staff, I took the unit can have restrictions coming
were part of Engineering Dept. (now TSD) charge of the test logistics and kept separate from either steam –water circuit (like
where Sultan Ruhaili (now VP-Projects) was consoles for all potential ‘trouble spots’ in a Feed water control valve becoming
the Manager and Mohammad Mandili (now capability test (drum level, vibration etc). fully open), Air and flue gas side (any
General Manager-Yanbu-II) my immediate Field crew was assigned for local readings. fans reaching limits) or from fuel side.
superior. It so happened that after a couple The test started with taking reading for the Restrictions can also come from limits
of months, one fine morning Mr Mandili rated capacity ie: 127.5 MW. We increased from vibrations and drum level.)
informed me that, as part of evaluation of the the load steadily by 0.5 MW and once
assets got transferred from Royal Commission stabilized took readings of both UCS and We thus completed the test and
(RC) intends to know the peak capacity of local gauges for each step. The readings ran returned. Later that day we came to
the Steam Power units 1- 3 (unit#4 was then across the entire steam turbine cycle heat know our Manager was watching the
undergoing pre-commissioning) and then and mass balance parameters –from turbine progress of the test in between thru the
queried me whether I could undertake the inlet to boiler outlet thru condenser and the console provided in the Engineering
task of carrying out a Capability Test. array of heaters as well as fuel and air-flue (now TSD) office.
gas systems. Also for each set, we also took
To me the query elicited mixed response - aggregate power consumption of the unit Then followed two weeks of extensive
between getting an exciting opportunity to auxiliaries (pumps, fans, etc). analytical work (calculations) for
do something which, till that time I had not generating Heat and Mass Balance
undertaken and, for the same reason, whether It so happened that once we reached about Diagram (HMBD) simulating all
I might do some goof up and invite ’trouble’! 129.5 MW it was already afternoon and relevant parameters based on the
But on second thought I realized – having operations did not allow us to increase readings. Here it needs specific
already logged 15 years in consultancy by then the load further apprehending loss of mention that generating HMBD is
- I had enough knowledge on steam-water unit during the peak hour of demand (~3 an excruciating process as it needs
cycle performance. Once I gave go ahead PM). So Mr Mandili and me were forced recurring iterations since many
to Mr Mandili, I requested a couple of days to suspend further test for the day. We parameters do not have direct readings
to prepare test formats (about 150 readings returned next day early morning and and needs to be obtained by ‘working
across both UCS and Local). He agreed carried on from where we paused earlier. around’ the related parameters. (devoid
and went about scheduling the test. On my Once the load reached 130 MW, it showed of any software that time, I had to do it
part, I started digging into past records and feed water control valve was seen FULL all manually).
test reports. OPEN which indicated no further load
increase feasible. Now when I recently returned to
Marafiq (after 13 years) perhaps the
first major news I heard was the units
1-3 are getting scrapped. My heart
almost missed a beat since those were
the units I was closely involved those
two years (2003-2005) and many
nostalgic moments still cross my mind.
By the way, many of those with whom
I had regular interactions during those
formative days of Marafiq are now seen
holding executive positions. Another
testimony to the cliché ‘Time flies fast’.
Time flies fast

Talented Writers
What goes up –
must come down
(Gravity concerns)
Shihab Mohammed Ahmed Yaar
Specialist II, Safety YI Industrial Security Yanbu
What caused Galileo’s apple to fall to To prevent hazards from To prevent falls
the ground would, for certain, may falling objects: from height:
cause a hammer someone is using
in a high place to fall on his peer’s head 1-Safety helmets and safety footwear 1-It is a requirement that
or foot. must be worn. full body harness must
2-Tools and equipment at height be worn and connected
In a worse scenario, the person working must be secure at all time. at all time when working
at height way fall himself to the ground. 3-Tools and equipment must not at height.
Those examples and others are evidence be thrown to the worker working 2-Full body harness
of the scientific principle of gravity. aloft. A suitable tools must be used should be checked before
for this purpose like rope. climbing to ensure they
In brief, two key gravitational hazards 4-Care should be taken not to drop are in good working
we face are: any equipment from height. condition.
1-Being struck by falling objects
2-Falling from a height

Get to know
Interview with
Abdulhameed
Al Khaldi
Domestic Water Treatment Site (TP9) Operator
When did you join MaSa?

I joined MaSa in 2012 as an Operator at TP9. Over the last 5
years, I moved in diffident operations positions at TP9, and I
currently work in Stage 5 Sludge Dewatering Building.
Why did you decide to join MaSa?

I heard from a friend that MaSa, which was relatively a new
company at that time, is a reputable company and the work
environment is very good, so I decided to apply for the job.
What did you add to MaSa and TP9?

I worked as a firefighter in the past, behavioral safety has
always been part of my everyday activity, including what I do at
work. I constantly talk about safety issues with my colleagues,
and remind them of the importance of following the safety rules
at all times; and encourage them to report unsafe behavior
through the proper channels.
What did MaSa provide you with in the last 5

years?
MaSa provided me with continuous support by offering training
(on job or classroom through Marafiq Water Academy to learn the
wastewater treatment process and basic maintenance skills, in
addition to safety and environmental training. I also receive
continuous support and advice from my local management team
about my career and future development to prepare me for the
next career moves.
Where do you see yourself in the next 5 years?

My plan in the next few years in to get a higher degree whilst
continue working in MaSa, and my aim is to become a Shift Charge
Supervisor at TP9.
What motivates you?

My motivation comes from providing a good life for my family and
myself, and knowing that I can achieve that through hard work
and strong commitment.

Get to know
Interview with
Khalid B. Takroni
Sanitary Wastewater Treatment Plant
(TP9) Superintendent
When did you join MaSa? local TP9 maintenance team.

I joined MaSa in March 2015 as a maintenance Overhauling some of Stage 5 Inlet Screens by
Supervisor at TP9. I was promoted as TP9 TP9 maintenance team.
Maintenance Lead Engineer in October of the Rehabilitation of Stage 2 and 3 Pressure
same year, and was promoted again to the Filters. This activity was carried out with
Superintendent role for the site in June 2018. partial support of an external contractor in
order to gain the skills to rehabilitate all of
Stage 5 filters in 2019.
Why did you decide to join MaSa? Rehabilitation of Stage 1 Lagoon 4 diffusers.
I joined my previous company as a Technician
and worked my way up in different positions In addition to that, I started training the
until I became a Section Head. I also continued site Operators to gain different skills in
my higher education whilst working and got operating all equipment on site through site
my bachelor degree in Mechanical Engineer. rotation instead of focusing on one part of
Following my long career, I needed a new the plant only. Furthermore, most operators
challenge in a new place where I could use my have been trained to carry out first line
skills and experience to grow and to leave my own maintenance, such as greasing and oiling,
mark. MaSa was (and still is) the right place on some equipment as part of an initiative
for that. to increase their basic maintenance skills
(multi-skilling).
What did you add to MaSa since you
joined the organization back in What motivates you?
To see the growth of Marafiq and MaSa, and the
2015? opportunities it will bring to my career and
I believe that one of the main things I added
the careers of my colleagues and peers.
to MaSa is changing the way we work in the
wastewater industry. I am a big advocate of the
industry which is similar to many neighboring Where do you see yourself in the
industries with its demands and challenges, and next 5 years?
I believe that a lot of young Saudi Engineers, I definitely see myself staying in MaSa for
Technicians and Operators can have successful more than 5 years, and my goal in MaSa is to
and prosperous careers in this industry. As become the General Manager for Operation and
for the teams I work with at TP9, I improved Maintenance.
the sense of responsibility between the team
members, and the sense of belongings. I also
removed some of the invisible boundaries What do you do in your spare time?
between the teams within TP9 and created a I have a young family and like to spend all
big and proud team who is happy to tackle any my spare time with them. I also like sports
challenge. especially football. I was the coach for Mecca
Football Team, one of the teams that took part
in Marafiq football championship 2018.
Tell me about some of your main
achievements at TP9
Working at TP9, gave me the opportunity to be
part of many major achievements on the site, but
some of our big achievements in the last couple
of years are:
Overhauling of Stage 2 & 3 Aeration Tanks.
This activity would have been carried out by an
external contract but was carried out by our the

Marafiq Football Tournament
Marafiq Football Championship

The 2018 Marafiq Football Championship
was successfully organized by the Sports
Activities Committee from September 9
to October 2, 2018 for Yanbu Employees
at Radwa 3 Stadium, Royal Commission
Area in Yanbu and from September 16 to
October 14, 2018 for Jubail Employees at
Jubail Technical College.
The Chairman of the Sports Activities

Committee for Jubail and Yanbu
was Saeed Al-Abdullah, Corporate
Communications Manager. Yanbu
committee was represented by Marwan
Al-Deeb and Abdullah Al-Ruwaily who
oversaw the Jubail Sports Activities
Committee.
Nine teams participated for Jubail and

ten teams participated for Yanbu.
Tournament Highlights:
• Opening Ceremony in Jubail on October
September 16, 2018
• One of the greatest games was when the
Management Team led by the President
and CEO played against the Sports
Activities Committee
• During the final match, employees
children played.
• Prizes were awarded during each game
The championship offers a number of

prizes for top scorers, best goalkeepers,
model teams, and a number of other daily
prizes was awarded to the audience by
raffle draw during each match.
Chairman Mr. Al-Abdullah said, "the

objective of organizing this championship
is not only to conduct a competition, but
to create an opportunity for employees
from different departments to meet each
other for the event, thereby enhancing
personal and social relations among
Marafiq family."
For the first time, a team from the

Executive Management Team participated
in the tournament during the opening
match in Jubail.
The committee received a lot of feedback

and suggestions from everybody during
the tournament and and the committee
will incorporate some improvements in
the next tournament.





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ISSUE 41 Marafiq and VA TECH WABAG GmbH representatives during the signing of nearly

(L-R) Abdallah Ibrahim Al-Saadan, Marafiq Chairman of the Board and

Marafiq World | Issue 41 | December 2018

Abdullah Ali Al-Amri

PO Box 11133, Jubail Industrial City 31961

2 Marafiq World | Issue 41 | December 2018

Marafiq World | Issue 41 | December 2018 3

We are a people oriented organization that This social responsibility is engrained in

4 Marafiq World | Issue 41 | December 2018

Marafiq World | Issue 41 | December 2018 5

Marafiq Board of Directors

Mosaed Al Ohali Vincent de Rivaz

6 Marafiq World | Issue 41 | December 2018

Mohammed Berki Mohammed Eid

Marafiq World | Issue 41 | December 2018 7

Marafiq welcomes new leaders

Mahmoud Saleh Al-Theeb

Hamad Saad Al-Suhaim

Hamad Saad Al-Suhaim joins Marafiq as the

Mohammed Abdulhamid Al-Mulhim

Mohammed Abdulhamid Al-Mulhim joins

8 Marafiq World | Issue 41 | December 2018

Abdullah Al-Buainain, Marafiq

Marafiq World | Issue 41 | December 2018 9

Identifying Objectives for 2019

A Workshop was conducted for

The workshop was facilitated by

The participants reviewed the

The event was concluded by the

10 Marafiq World | Issue 41 | December 2018

Al-Qurtubi Elementary School visits Marafiq

A presentation was given to the

Al- Qurtubi Elementary School is

Marafiq World | Issue 41 | December 2018 11

Traffic Awareness Campaign

Marafiq utilized its strategically

12 Marafiq World | Issue 41 | December 2018

As a result of these workshops, several

After completing the preparatory

All trainees successfully passed the two

Marafiq World | Issue 41 | December 2018 13

Marafiq goes green in

As part of the 88th National Day,

Marafiq President and CEO, Abdulla

14 Marafiq World | Issue 41 | December 2018

The employees expressed their gratitude

Marafiq continues to build its national

The meetings were led by the General

Marafiq World | Issue 41 | December 2018 15

In the history of Marafiq, the company has

As we move forward to even greater safety

16 Marafiq World | Issue 41 | December 2018

Marafiq World | Issue 41 | December 2018 17

Milo Del Gobbo

18 Marafiq World | Issue 41 | December 2018

Successful effective management of sustainability at • Manage resources and monitor progress

Marafiq World | Issue 41 | December 2018 19

Message from the

20 Marafiq World | Issue 41 | December 2018