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    Safety Recall R25 Driver Airbag Inflator: The Problem Is

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    Stephen Rivett
    FCA Canada is issuing a safety recall for certain Dodge and Chrysler vehicles from 2004 to 2011 due to a defect in the driver airbag inflator. The inflator housing may rupture during deployment, shooting metal fragments at occupants. Dealers will replace the defective inflator free of charge to address the issue. Owners should contact their dealer to schedule an appointment for the repair.

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    Safety Recall R25 Driver Airbag Inflator: The Problem Is

    Uploaded by

    Stephen Rivett
    101 views1 page
    FCA Canada is issuing a safety recall for certain Dodge and Chrysler vehicles from 2004 to 2011 due to a defect in the driver airbag inflator. The inflator housing may rupture during deployment, shooting metal fragments at occupants. Dealers will replace the defective inflator free of charge to address the issue. Owners should contact their dealer to schedule an appointment for the repair.

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    R25

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    FCA Canada is issuing a safety recall for certain Dodge and Chrysler vehicles from 2004 to 2011 due to a defect in the driver airbag inflator. The inflator housing may rupture during deployment, shooting metal fragments at occupants. Dealers will replace the defective inflator free of charge to address the issue. Owners should contact their dealer to schedule an appointment for the repair.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    101 views1 page

    Safety Recall R25 Driver Airbag Inflator: The Problem Is

    Uploaded by

    Stephen Rivett
    FCA Canada is issuing a safety recall for certain Dodge and Chrysler vehicles from 2004 to 2011 due to a defect in the driver airbag inflator. The inflator housing may rupture during deployment, shooting metal fragments at occupants. Dealers will replace the defective inflator free of charge to address the issue. Owners should contact their dealer to schedule an appointment for the repair.

    Copyright:

    © All Rights Reserved
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    Download as pdf or txt
    of 1

    SAFETY RECALL R25

    DRIVER AIRBAG INFLATOR

    Dear Vehicle Owner:

    This Follow-up notice is sent to you in accordance with the Canada Motor Vehicle Safety Act.
    FCA Canada has decided that a defect, which relates to motor vehicle safety, exists in certain 2004 through
    2009 model year Dodge RAM 1500/2500/3500 Pickup, 2004 through 2008 model year Dodge Durango, 2007
    through 2008 model year Chrysler Aspen, 2005 through 2010 model year Chrysler 300/Dodge
    Charger/Dodge Magnum, and 2005 through 2011 model year Dodge Dakota vehicles.

    The problem is : The driver airbag inflator housing in your vehicle may rupture, due to excessive
    internal pressure, during normal airbag deployment events. This condition is more
    likely to occur if your vehicle has been exposed to high levels of absolute humidity
    for extended periods of time. An inflator rupture, during airbag deployment events,
    could result in metal fragment(s) striking and potentially seriously injuring the
    vehicle occupant(s).

    What your dealer FCA will repair your vehicle free of charge. To do this, your dealer will replace the
    will do : driver airbag inflator.

    What you must do Contact your authorized FCA Canada dealer to schedule a service appointment.
    to ensure your
    safety :

    If you need help : If you require additional assistance or information, please contact FCA Canada Customer
    Care Centre:
    By Phone: 1-800-465-2001 (English) or 1-800-387-9983 (French),
    By Email: www.fcacanada.ca/en/contact_us.php (English) or
    www.fcacanada.ca/fr/contact_us.php (French),
    By mail: FCA Canada Customer Care Centre, P.O. Box 1621, Windsor, Ontario, N9A 4H6.

    If you have already experienced this condition and have paid to have it repaired, you will still be required to have
    the campaign performed by an authorized FCA Canada dealer at no charge to you. Once completed, please send
    your original receipts and/or adequate proof of payment along with the campaign invoice to the following address
    for further review of possible reimbursement: FCA Canada Customer Care Centre, P.O. Box 1621, Windsor,
    Ontario, N9A 4H6.

    If your name and address indicated above are incorrect or if you no longer own the vehicle, please contact the
    Customer Name & Address Call Centre at 1-800-373-1474 to update your information.

    We apologize for any inconvenience and thank you for your attention to this important matter.

    Yours very truly,

    FCA Canada Inc.


    National Service and Parts Manager

    FCA Canada Inc.


    P.O. Box 1621, Windsor, Ontario, Canada N9A 4H6

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