Archives Are Completed: Question ID: 963
Archives Are Completed: Question ID: 963
Archives Are Completed: Question ID: 963
A.
B.
C.
D.
Contract is finished
2)
Question ID: 28
You are a senior project manager within your organization, and you have two new project managers to
mentor. They are discussing who within an organization should provide them with the policies,
methodologies, and templates for managing projects. They ask for your input. You tell them that the
policies, methodologies, and templates for managing projects within the organization should be
supplied by the:
A.
Project sponsor
B.
Functional department
C.
D.
Project manager
3)
Question ID: 506
Originally a project has seven activities: A, B, C, D, E, F, and G. Activities A, B, and D can start any
time. Activity A takes 3 weeks, activity B takes 5 weeks, and activity D takes 11 weeks. Activities A and
B must be completed before activity C can start. Activity C takes 6 weeks to complete. Activities B, C,
and D must be completed before activity E can start, and activity E takes 2 weeks. Activity F can start
as soon as activity C completes and has a duration of 4 weeks. Activity G takes 3 weeks and cannot
start until activity E is completed. Activities F and G must be completed for the project to be completed.
However, during project executing, a dependency was discovered between activities E and F. What is
the best thing to do?
A.
B.
Call a team meeting and determine if crashing or fast tracking are possible solutions to meeting the original
schedule.
C.
Tell management that the project will take longer than 18 weeks.
D.
4)
Question ID: 885
You provide a project cost estimate for the project to the project sponsor. He is unhappy with the
estimate because he thinks the price should be lower. He asks you to cut 15 percent off the project
estimate. What should you do?
A.
B.
C.
D.
5)
Question ID: 1052
Since a template for team meetings does not appear to be available, you are creating one. You think it
could also be used for future projects. You want to generalize the agenda template to include topics all
project managers would use. Which of the following must be included as an agenda item at all team
meetings?
A.
B.
C.
D.
6)
Question ID: 956
All the following occur during the Close Project or Phase process except:
A.
Formal acceptance
B.
C.
Performance reporting
D.
7)
Question ID: 987
The probabilistic analysis of the project is an input to which part of the risk management process?
A.
B.
Plan Risk Responses
C.
D.
8)
Question ID: 313
A project team is helping the project manager. They are subdividing project work packages into
smaller, more manageable components. This is a medium-sized project in terms of budget and
timeline, but there are not many interim deliverables before the team will assemble and test the final
product. What are they currently doing?
A.
Activity sequencing
B.
Decomposing
C.
Network diagramming
D.
Creating a WBS
9)
Question ID: 1299
Quality on your project must be as high as possible, yet this type of project is new for your company.
Which of the following is the best thing to do?
A.
B.
Use cause-and- effect diagrams when there is a defect.
C.
Audit project processes and quality requirements to look for any needed improvements.
D.
10 )
Question ID: 749
Quality is achieved when:
A.
B.
C.
D.
11 )
Question ID: 1122
The sponsor is excited that the product of the project is finally being produced. In which of the following
must the project be involved?
A.
B.
Develop Schedule
C.
Project executing
D.
A.
B.
C.
D.
13 )
Question ID: 1317
Your work on a current project has included collaboration with qualified professionals to refine
estimates and to evaluate the uncertainties and concerns expressed by various stakeholders. It is
important that the costs of the project be planned out and kept within a range of +/- 3 percent, because
of corporate requirements. It is necessary that you regularly report how much more the project will
cost. Calculating estimate to complete (ETC) is done in:
A.
Project executing
B.
C.
Project planning
D.
Project initiating
14 )
Question ID: 1424
Which process groups must be included in every project?
A.
B.
C.
D.
15 )
Question ID: 1607
Stakeholder management is an important responsibility of the project manager during which process
groups?
A.
B.
C.
D.
A.
Make sure he has a complete WBS, do a make-or-buy analysis, and create a procurement management plan.
B.
Determine the enterprise environmental factors that might affect the project, analyze the risk register, and review
contract types.
C.
Make sure the project scope statement is complete, create source selection criteria, and create procurement
documents.
D.
Look for organizational process assets, look for expert judgment, and review contract types.
17 )
Question ID: 874
Which motivational theorist says that working conditions, salary, and relationships at work do not
improve motivation?
A.
McGregor
B.
Herzberg
C.
Maslow
D.
Deming
18 )
Question ID: 190
The organization wants to expand its pet care line. Research and development has developed a new
concept, and marketing advises that all efforts should be made to create and release this product as
soon as possible. A business case has been created and accepted, and you have been named project
manager for this effort. You are determining how you will proceed. All the following should be
determined before project planning except:
A.
Project stakeholders
B.
Project charter
C.
Business case
D.
19 )
Question ID: 407
A project has seven activities: A, B, C, D, E, F, and G. Activities A, B, and D can start anytime. Activity
A takes 3 weeks, Activity B takes 5 weeks, and Activity D takes 11 weeks. Activities A and B must be
completed before Activity C can start. Activity C requires 6 weeks to complete. Activities B, C, and D
must be completed before Activity E can start. Activity E requires 2 weeks. Activity F takes 4 weeks
and can start as soon as Activity C is completed. Activity E must be completed before Activity G starts.
Activity G requires 3 weeks. Activities F and G must be completed for the project to be completed.
Which activities have float available?
A.
B.
C.
D.
A.
48
B.
52
C.
49
D.
38
21 )
Question ID: 87
A sustainable development project has been assigned to you. The project work will be completed in
several countries. The sponsors are asking how you will account for costs. Many of the anticipated
costs are from different sources than what the funding organization is used to paying. The discussion
has become heated on some issues. There's one issue that has come up several times that must be
clarified: payment for routine government action by a foreign official is:
A.
B.
C.
Allowed
D.
A bribe
22 )
Question ID: 1246
A seller is working on a cost-reimbursable (CR) contract when the buyer decides he would like to
expand the scope of services and change to a fixed-price (FP) contract. All of the following are the
seller's options except:
A.
Completing the original work on a cost-reimbursable basis and then negotiating a fixed price for the additional
work
B.
C.
D.
23 )
Question ID: 879
Two stakeholders are disagreeing via a series of emails as to whether a deliverable meets the
acceptance criteria. One of the stakeholders wanted different criteria, but the cost-benefit analysis
done in planning did not support delivering that level of performance. The stakeholders agreed that the
higher level of performance was not required and was not cost-effective. A team member has just
informed you that that a problem with his work has occurred. The deliverable he is working on must be
shipped today, or there will be a project breach. One of the stakeholders having the email
disagreement comes to you to complain about the other. You say, "I cannot deal with this issue now!"
Which of the following techniques are you using?
A.
Withdrawal
B.
Forcing
C.
Problem-solving
D.
Compromising
24 )
Question ID: 417
Based on the network diagram in the chart, you complete the initial schedule and find out that the
scheduled completion date for activity G is after an imposed delivery date. In order to shorten the
project length and meet that milestone, what should you do?
A.
Outsource activity I.
B.
C.
D.
A.
Dictatorial
B.
Directive
C.
Supportive
D.
Authoritative
26 )
Question ID: 961
The two-year project involved several procurements. Many departments within the organization were
stakeholders, and therefore the project manager spent a long time dealing with conflicting
requirements before a final scope statement was created. As interim deliverables were produced,
there was often controversy as to whether the deliverables fulfilled the requirements. Several change
orders were approved through integrated change control, and implemented by the team. Eventually,
the product was accepted by all stakeholder groups, and the project moved into closing. It is important
to collect project records at the end of the project to:
A.
B.
C.
D.
27 )
Question ID: 958
All of the following are required to bring a project to closure except:
A.
B.
C.
D.
28 )
Question ID: 54
You are a public executive working on your fourth project to order new buses for a transportation route
between two cities. You include a government official as a stakeholder and include meetings with that
official in the stakeholder engagement plan. Your manager objects to such activities as unnecessary.
The best response is to inform your manager that:
A.
B.
The government official is a stakeholder since the buses will be used in his city.
C.
The government official knows the end users better than either of us.
D.
29 )
Question ID: 56
A project manager has received some help from the team, and she needs help from them again so
that she can create a detailed project budget. Which project management process group is she in?
A.
B.
Planning
C.
Initiating
D.
Executing
30 )
Question ID: 962
An output of the Close Project or Phase process is the creation of:
A.
A project charter
B.
Project archives
C.
D.
31 )
Question ID: 169
The customer on a project tells the project manager they have run out of money to pay for the project.
What should the project manager do first?
A.
Stop work.
B.
Shift more of the work to later in the schedule to allow time for the customer to get the funds.
C.
D.
32 )
Question ID: 1594
The team has collected requirements from all identified stakeholders, and has a good idea of the
scope of their project. They move on to create the WBS, but realize that they need a better way to
organize their requirements for reference throughout the project. Someone suggests that they create a
requirements traceability matrix. Which planning process includes determining what should be
included in the matrix?
A.
Define Scope
B.
C.
D.
Collect Requirements
33 )
Question ID: 1438
All the following occur during the planning process group except:
A.
B.
Estimate Costs
C.
Sequence Activities
D.
Create WBS
34 )
Question ID: 952
When is it best to perform the Close Project or Phase process?
A.
C.
D.
35 )
Question ID: 155
You are the project manager for a new international project, and your project team includes people
from four countries. Most of the team members have not worked on similar projects before, but the
project has strong support from senior management. What is the best thing to do to ensure that
cultural differences do not interfere with the project?
A.
Ask one person at each team meeting to describe something unique about their culture.
B.
As the project manager, make sure you choose your words carefully whenever you communicate.
C.
D.
Spend a little more time creating the work breakdown structure and making sure it is complete.
36 )
Question ID: 140
Your organization is approached by company A to produce certain software. In the middle of the
project, a competitor of company A asks your organization to produce similar software for them. What
should you do?
A.
Do the project using some of the material created for company A.
B.
C.
Review the intellectual property clause for the first project to help determine the approach to take.
D.
37 )
Question ID: 688
Which of the following explains why quality should be planned in and not inspected in?
A.
B.
C.
D.
38 )
Question ID: 1463
You have received a deliverable from another project in the program that the project you are managing
is a part of. It is a prototype of a new communication device. When you start to work with the
prototype, you notice that it is missing several parts, and you are not able to continue with your work.
Which tool should have been used to prevent a faulty prototype being given to you?
A.
Inspection
B.
Quality audit
C.
Cause-and-effect diagram
D.
Variance analysis
39 )
Question ID: 1346
During a team meeting, a team member asks about the measurements that will be used on the project
to assess performance. The team member feels that some of the measures related to activities
assigned to him are not valid measurements. The project is most likely to be in what part of the project
management process?
A.
Closing
B.
Initiating
C.
Executing
D.
40 )
Question ID: 278
The best time to assign a project manager to a project is during:
A.
Project selection
B.
Integration
C.
Planning
D.
Initiating
41 )
Question ID: 1238
When a product or service completely meets a customer's requirements:
A.
Quality is achieved.
B.
C.
D.
42 )
Question ID: 986
A project manager whom you have been mentoring has completed the Plan Risk Responses process.
What is the next thing the project manager should do?
A.
B.
C.
Develop workarounds.
D.
Create risk response strategies.
43 )
Question ID: 947
You have been hired as the project manager for a drug development project by a pharmaceutical
company with worldwide sales of US $65 billion. A vendor selection sub-project resulted in the
selection of a small (US $10 million in sales worldwide), well-established and highly specialized
company. This company will be providing a customized piece of equipment necessary for the research
stage of the project in accordance with specifications provided by the researchers. The custom piece
of equipment has been priced at half a million US dollars and has a five-day cancellation clause and a
required 20-week lead time. The researchers are at a crucial point of their project and demanded a
speedy delivery within a period of 12 weeks. After some negotiations, the seller agreed to the delivery
terms and, with all contracts signed, a purchase order was issued. Production of the new equipment
was begun ten days thereafter. Five weeks later, your sponsor, the head of Research and
Development, comes into your office to deliver good news: the closing of another site has resulted in
the availability of a machine, with almost the same specifications, that can be used on your project.
This constitutes an opportunity to save half a million dollars and seven weeks; good news for your
project's cost and timeline. The sponsor also informs you that he has already called the original seller
and cancelled the contract, and the seller has responded in writing saying they do not accept the
cancellation. Your sponsor is convinced that the seller will give in to preserve the relationship with your
company as a customer, and tells you to press on. What is the best thing to do next?
A.
Hold a meeting with the legal department and procurement to ask them to negotiate a settlement with the seller.
B.
Call the seller and apologize for your sponsor's bullying behavior.
C.
Advise the sponsor that the company is not allowed to cancel the contract, and seek an alternative deployment
of the ordered piece of equipment.
D.
Update the project management plans and baselines to reflect the decreased time and cost.
44 )
Question ID: 104
A project manager working for a construction company works closely with a design firm. One of his
responsibilities is to negotiate and approve bid documents with the design firm. The design firm offers
the project manager a job with the firm, which he accepts. When the project manager gives his two
weeks’ notice to the construction company, he does not mention that the design firm will be employing
him. For the next two weeks, the project manager continues to negotiate and approve bids and
designs submitted by the design firm. In this situation:
A.
The departure of the project manager provides both companies with benefits by allowing the companies to
strengthen their relationship and enhance communication.
B.
C.
The project manager is required to inform the construction company in his departure interview.
D.
The construction company did not ask and the project manager is not obligated to inform the company of his
new job position.
45 )
Question ID: 1337
You have been tentatively assigned to a project that has not yet received final approval. Several
stakeholders who will likely be involved or impacted by the project have already been identified.
Stakeholders can be identified during which project management process groups?
A.
B.
C.
Monitoring and controlling and closing
D.
46 )
Question ID: 1631
Which of the following is an advantage of bottom-up estimates?
A.
B.
C.
D.
47 )
Question ID: 1278
A scope change has been suggested by one of the stakeholders on the project. After careful
consideration and a lot of arguing, the change control board has decided to reject the change. What
should the project manager do?
A.
Support the stakeholder by asking the board for the reason for the rejection.
B.
C.
Advise the change control board to make sure they create approval processes before the next change is
proposed.
D.
Suggest to the stakeholder that the next change they request will be approved.
48 )
Question ID: 138
You have been assigned a second project with your new company. You have received positive
feedback on your performance so far, but are unfamiliar with construction, which is the type of project
you've just been assigned. All of the following are your responsibilities as a project manager except:
A.
B.
C.
Ensure that a conflict of interest does not compromise the legitimate interest of the customer.
D.
49 )
Question ID: 418
The project manager works with the appropriate team members to estimate the time needed to
complete each of the activities on the project. The project manager will eventually create the final
schedule as part of establishing project baselines. Which of the following best explains why the project
manager needs the team's agreement on the schedule?
A.
To improve communications
B.
C.
D.
A.
B.
C.
D.
51 )
Question ID: 93
A large, complex construction project in a foreign country requires the movement of heavy equipment
through crowded city streets. The officials in the city know that you have a large, complicated project
and that staying on schedule and within budget is important to your company. You have coordinated
moving equipment in other countries for other projects without problems. To ensure the equipment is
transported successfully, your contact in the country informs you that you will have to pay the local
police a fee for coordinating traffic. What should you do?
A.
B.
C.
D.
A.
The project manager should provide an understanding of the risks of the project.
B.
C.
The project manager should tell the procurement manager how the procurement process should be handled.
D.
53 )
Question ID: 1556
At your recent performance review, your manager pointed out several instances of miscommunication
between you and your team members. The team members have complained to your manager that you
are so busy giving orders and assigning work that you are not in tune with the issues they are facing
on the project. They have tried to communicate these concerns to you, but do not feel they have been
heard. You vow to work on improving your listening skills. Effective listening involves:
A.
B.
Asking opening and closing questions, restating the speaker's statements, and mirroring nonverbal cues
C.
Listening without judgment, summarizing every few sentences, and pointing out body language cues
D.
Attending to the speaker without distractions, confirming what the speaker says, and taking note of body
language
54 )
Question ID: 265
Company procedures require the creation of a lessons learned register. Which of the following is the
best use of lessons learned?
A.
Informing the team about what the project manager has done
B.
C.
D.
55 )
Question ID: 435
The project has been plagued by challenges. One of the procurements had to be terminated, and a
contract with a new seller has been put into place. The project manager has had to use his leadership
skills to work through various conflicts within the team. Several change requests have been processed
due to additional requirements from the customer as well as the occurrence of three unexpected risks.
At this point, the project manager is considering fast tracking the project to bring it back within the
baselines. Fast tracking the project usually:
A.
B.
C.
D.
56 )
Question ID: 1487
The project manager is completing the procurement management plan and will then move on to the
next procurement management process. Which of the following are the outputs of the next process?
A.
B.
C.
D.
57 )
Question ID: 1389
The financial systems project has a relatively high profile in the organization and has received great
support from the sponsor. There are over 230 activities on the project, and a few have remained
relatively large due to the nature of the work to be accomplished. One of these larger activities has an
estimate to complete (ETC) that is longer than planned. If the project manager wants to look at non-
value-added activities that might be causing the delay, the manager should:
A.
B.
C.
D.
58 )
Question ID: 1213
The seller on your retooling project has not performed. Although you have provided detailed
requirements and a clear statement of work, too many of the delivered components have been
defective and it has become clear that the seller will not be able to improve their performance. You are
terminating the contract. Which of the following is the best thing to do?
A.
Meet with the seller, explain the problem, and obtain the seller's agreement on termination.
B.
C.
D.
59 )
Question ID: 111
Another project manager has a family emergency and must leave. He has asked you to fill in for him
during a team meeting to discuss a minor problem with the project. He has already distributed a
detailed agenda and provided you with a copy. When you attend the meeting, several members of the
team are making fun of the absent project manager's ethnic heritage. Your company does not have a
formal diversity policy covering such behavior. What should you do?
A.
B.
Because your company does not have a written diversity policy, there is nothing you can do.
C.
D.
60 )
Question ID: 81
A company has invested significant capital in a current project. The project involves infrastructure and
technology changes that will impact private client data, processing of transactions, and the distribution
of goods to end users. Recent regulatory changes have made this project a higher priority for the
company. While completing the project, the project manager realizes he needs to decrease project
costs. There are concerns that this could impact end user satisfaction and create potential compliance
issues. After researching his options, he comes up with the following choices. He will need to
communicate the recommended option to the project stakeholders. Which choice would decrease
project costs?
A.
B.
Move activities B and H to occur concurrently, and accept a 30 percent increase in the risk that five more
resources will be needed later.
C.
D.
Change to component A from component B. Component A costs more to purchase, but has a lower life cycle
cost than B.
61 )
Question ID: 910
You want to let your team know the weekly project status report is now officially due by 4:00 p.m. on
Thursdays. Which type of communication would you use?
A.
B.
C.
D.
62 )
Question ID: 416
You are a project manager for a new product development project that has four levels in the work
breakdown structure and has been sequenced using the precedence diagramming method. The
activity duration estimates have been received. Which schedule management activity would you do
next?
A.
Schedule compression
C.
D.
63 )
Question ID: 333
Inspections are a tool of the Validate Scope process. All of the following are examples of inspection
except:
A.
Walkthroughs
B.
Product reviews
C.
Sensitivity analysis
D.
Audits
64 )
Question ID: 463
A team member from research and development tells you that her work is too creative to provide you
with a fixed single estimate for the activity. You both decide to use the average labor hours to develop
a prototype (from past, similar projects) to predict the future. This is an example of which of the
following?
A.
Parametric estimating
B.
Three-point estimating
D.
Analogous estimating
65 )
Question ID: 1636
You are working to build a campground on several acres of undeveloped land. This project will require
an area for tents and an area for trailers and other campers. All camping spots must have access to
electricity. In addition, you must design and build a parking area, some restrooms and shower facilities,
as well as a covered gathering area for parties, concerts, and receptions. The customer has also
requested a restaurant on the property that must be equipped to serve hot meals and snacks to the
users of the campground. You and your team have created a WBS that includes over one hundred
work packages to achieve all of these requirements. As an experienced project manager, you realize
that managing each of these work packages separately is nearly impossible. Which of the following is
a way to manage scope, cost, and schedule at a level higher than a work package?
A.
Control account
B.
Activity level
C.
Critical chain
D.
Deliverable level
66 )
Question ID: 512
A project is 50 percent complete when management decides they need the product of the project
completed in time to introduce it at a trade show, which will be held in three months. Your project was
originally allocated five more months to complete. Which of the following should be done first in
response to this new schedule constraint?
A.
B.
Use a simulation technique such as Monte Carlo analysis, to calculate a distribution of probable results for the
total project.
C.
Rebaseline the project management plan to determine impacts on schedule, cost, and scope.
D.
67 )
Question ID: 178
You are a project manager working on a multimillion-dollar project. As the project has progressed, you
have become friends with the general contractor. You are working on a US $100,000 change request.
She has offered to let you use her boat this weekend while she is away. What should you do?
A.
B.
C.
D.
68 )
Question ID: 721
There are several executing activities underway on your project. You are beginning to get concerned
about the accuracy of the progress reporting your team members are doing. How could you verify
whether there is a problem?
A.
B.
C.
D.
A.
B.
C.
D.
70 )
Question ID: 195
You have accepted a position at a company where you will manage a group of projects in a
coordinated way. This organization specifically hired you to start a project management office to help it
develop a more structured approach to project management. What should you do first?
A.
B.
Meet with key stakeholders to better understand the organization and projects.
C.
Get your job description changed to either project management or project management office work, but not both.
D.
A.
The project sponsor creates the product description, which contains the sponsor's requirements, and includes it
as part of the documents he sends to the customer.
B.
The WBS must be completed before one creates a project charter, and the communications management plan is
included in the project management plan.
C.
The product description is created in project executing, and the WBS makes use of the knowledge gained while
creating the product description.
D.
There must be an attempt to gain a complete product description before the project is initiated. The product
description can be progressively elaborated as the project progresses.
72 )
Question ID: 1204
Two team members are currently documenting and validating the product, while two other team
members are updating records, performing a procurement audit, and archiving lessons learned. What
activity are the team members engaged in?
A.
B.
Control Procurements
C.
Validate Scope
D.
Conduct Procurements
73 )
Question ID: 840
The management theory that states that people can direct their own efforts is:
A.
Maslow's hierarchy
B.
Herzberg's theory
C.
Theory X
D.
Theory Y
74 )
Question ID: 1634
You are managing a project to implement new customer relationship management (CRM) software.
The project is very important to the sales team, who are anxious that everything should go well with
the transfer of data to the new system. They have been very unhappy with the current system, which
was put in place just three years ago. They were told during the previous conversion that all of the data
would be transferred. Despite three attempts to migrate the data, only a small portion of the critical
data transferred successfully; the rest was either entered manually or remained accessible only
through hard copy. The costs due to failure and rework were high on the last project. The project
sponsors have asked you to assess the feasibility of meeting the objectives and cost constraints. Why
should you use analogous estimating?
A.
B.
It is faster.
C.
It gains buy-in from the team because the team creates the estimates.
D.
A.
The benefit of the closing process is to document how much work the project manager did.
B.
C.
The benefit of the closing process is to get everyone together and acknowledge that the team did a good job,
even though the project was terminated.
D.
The benefit of the closing process is to gather lessons learned for the benefit of future projects.
76 )
Question ID: 995
The project has been chartered to address low customer satisfaction ratings for the help desk of a
large online retailer. You and your team are considering options including upgrading computer systems
and software programs, adding additional help desk staff, and improving help desk training. You
realize the impact of such changes will be difficult to measure, and you are finding it challenging to
evaluate the exact cost impact of risks and responses the team has identified. You should evaluate on
a(n):
A.
Quantitative basis
B.
Econometric basis
C.
Qualitative basis
D.
Numerical basis
77 )
Question ID: 58
Which project management process group generally takes the most project time and resources?
A.
Design
B.
Executing
C.
Integration
D.
Planning
78 )
Question ID: 853
Conflict on projects is usually caused by:
A.
B.
C.
D.
79 )
Question ID: 1365
The project has just entered a key phase of development process when the lead developer walks into
the project manager’s office. He regretfully tells the project manager that he is leaving the company,
effective today, due to a family emergency. The project manager takes time to express his concern for
the team member’s family. After the team member leaves, the project manager makes a short phone
call, and arranges for a replacement developer to start work on the project the following week. This is
an example of:
A.
Creating a workaround
C.
Management by objectives
D.
80 )
Question ID: 1056
You are confident that the team has done a thorough job of identifying and analyzing potential threats
and opportunities on the project. You have been able to take advantage of several opportunities that
are expected to save the project thousands of dollars. Your team has also done a great job of planning
for threats, and contingency plans and fallback plans have been documented. Once a risk response is
created, which of the following statements best describes your role regarding risks while the project
work is being completed?
A.
B.
C.
D.
81 )
Question ID: 434
The project has been plagued by challenges. One of the procurements had to be terminated, and a
contract with a new seller has been put into place. The project manager has had to use his leadership
skills to work through various conflicts within the team. Several change requests have been processed
due to additional requirements from the customer as well as the occurrence of three unexpected risks.
At this point, the project manager is considering crashing the project to bring it back within the
baselines. Which of the following is the most likely outcome of crashing a project?
A.
B.
Increased cost
C.
Longer schedule
D.
82 )
Question ID: 5
You are beginning a new project that will result in the relocation of your organization's corporate office
and manufacturing facilities to another part of the country. The project has been attempted
unsuccessfully several times in the past few years. Management is committed to making this work
despite the issues that have caused past failures. Previous projects were cancelled because of
"politics" (differing views and direction by key stakeholders on the project). This is an example of:
A.
Stakeholder analysis
B.
Risk identification
C.
Scope management
D.
Historical information
83 )
Question ID: 91
While visiting the country where a new branch office is being built, you are told you must pay a US
$5,000 fee to the government permit officer to obtain the facility permit required by law to start
construction. The construction company tells you this is standard practice and is required by law. If you
don't pay the fee, the project could be delayed, which would cost your company money. You have not
worked in the country before. You do not speak the official language of the country and are
communicating in a shared third language. What should you do?
A.
C.
D.
84 )
Question ID: 603
Which of the following sequences represents straight-line depreciation?
A.
B.
C.
D.
85 )
Question ID: 1241
An Ishikawa diagram helps to:
A.
B.
C.
D.
A.
B.
C.
D.
87 )
Question ID: 1588
Which of the following is a true statement?
A.
The project life cycle varies based on the type of product, service, or result being developed, the industry, and
the organization.
B.
The project life cycle and the project management process vary based on the type of product, service, or result
being developed, the industry, and the organization
C.
Organizations generally adopt one project life cycle and one project management process, which are used
throughout all projects.
D.
The project management process varies based on the type of product, service, or result being developed, the
industry, and the organization.
88 )
Question ID: 233
When should project baselines be changed?
A.
B.
C.
D.
Only for changes that have been approved by the change control board
89 )
Question ID: 1211
You are closing out a minor contract on a major project when you discover a deliverable has not been
received. Your manager wants the problem resolved as soon as possible without much trouble. What
should you do?
A.
B.
C.
D.
A.
Project B
B.
Project C
C.
Project D
D.
Project A
91 )
Question ID: 736
The results of another project have just been posted. Substantial rework will be required in order to
meet the project requirements. Because the cost is so high, effective immediately, the project
management office will require all projects to do statistical sampling. What is the project management
office concentrating its efforts on improving?
A.
Quality control
B.
Quality management
C.
Quality planning
D.
Quality assurance
92 )
Question ID: 102
You are responsible for negotiations with all potential government subcontractors, of which there are
many on this important highway project. A major negotiation with a potential subcontractor is
scheduled for tomorrow. Theirs was the lowest starting bid, and included a new approach that could
make this project less expensive than other projects similarly completed. You have serious
reservations as to whether they will be able to deliver as promised—for the cost and in the period of
time agreed upon. You have just discovered there is a good chance the project will be cancelled. What
should you do?
A.
B.
C.
D.
93 )
Question ID: 628
In which parts of the cost management process is earned value (EV) used?
A.
B.
C.
D.
A.
Identify Risks
B.
Monitor Risks
C.
D.
95 )
Question ID: 1231
A project manager is trying to coordinate all the activities on the project and has determined the
following: Activity 1 can start immediately and has an estimated duration of 1 week. Activity 2 can start
after activity 1 is completed and has an estimated duration of 4 weeks. Activity 3 can start after activity
2 is completed and has an estimated duration of 5 weeks. Activity 4 can start after activity 1 is
completed and has an estimated duration of 8 weeks. Both activities 3 and 4 must be completed
before the end of the project. If there is an approved change to activity 4 and it now takes 10 weeks,
what is the duration of the critical path?
A.
11
B.
14
C.
10
D.
96 )
Question ID: 1480
Inputs to the Manage Communications process include all of the following except:
A.
B.
Deliverables status
C.
Change requests
D.
Completion forecasts
97 )
Question ID: 427
The buyer's project manager is meeting with the seller's project manager to discuss the seller's
performance to date on this important design-build project. There have been two changes to the
project caused by a change in government regulations and three perceived errors by the seller that are
being discussed. What is the best output of such a meeting?
A.
A letter of default
B.
Change requests
C.
D.
98 )
Question ID: 837
Senior management has been extremely impressed by a new team member on the software
development project. The team member has enthusiastically and efficiently completed his assigned
activities. He has also demonstrated courtesy, respect, and consideration to everyone around him. For
these reasons, management is planning to promote the team member to a business analyst position
that is currently open on the project. The halo effect refers to the tendency to:
A.
B.
Move people into new roles or new technical fields because they are good in their current technical fields.
C.
D.
Move people into project management because they have had project management training.
99 )
Question ID: 419
Your team is beginning the estimating processes on the project. The sponsor imposed tight time and
budget constraints, and you hope to ensure that they can be met. You want to be sure to take
advantage of all the tools and techniques available to you, so your estimates will be as accurate as
possible. Which of the following is the best method of simulating project scenarios to determine what
combination of resources and interdependencies will produce the best schedule?
A.
B.
Parametric estimating
C.
D.
Resource leveling
100 )
Question ID: 659
You are working with a multicountry project team developing a new drilling device for the oil and gas
industries. Some events have had unanticipated impacts on the project. One is that the cost of testing
was significantly less than expected based on the three-point estimate. There were also several
conflicts and issues with the team that had to be resolved. The leadership in your publicly held
company has to do a presentation to the shareholders and needs data to present. After analyzing the
status of your project, you determine the earned value (EV) is lower than the actual cost (AC) and the
planned value (PV). What should you tell the leadership to expect as an outcome if this trend
continues?
A.
B.
C.
D.
101 )
Question ID: 660
In planning your project, which would generally have the highest priority; quality, cost, or schedule?
A.
B.
C.
D.
102 )
Question ID: 708
You are a project manager for a major information systems project. Someone from the quality
department comes to see you about beginning a quality audit of your project. The team, already under
pressure to complete the project as soon as possible, objects to the audit. You should explain to the
team that the purpose of a quality audit is:
A.
C.
D.
103 )
Question ID: 336
After the kickoff meeting, two team members engage in a casual conversation about the project
objectives and deliverables. It is clear they heard different messages during the meeting. One team
member is so adamant that the other team member gives up arguing the point. In talking to the project
manager, the second team member confirms that the first team member is mistaken. At this point,
what is the best course of action?
A.
The second team member should send the other team member an email describing what he discovered.
B.
At the next project meeting, the project manager should spend time reviewing the documented project scope
statement for the purpose of identifying this and other false assumptions.
C.
At the next project meeting, the team member should ask the mistaken team member to describe his
interpretation so the project manager can get everyone on the same page.
D.
The project manager should send out an email to the team restating the project objectives and deliverables.
104 )
Question ID: 669
What might historical records from previous projects used as an input to the Define Activities process
include?
A.
Resources
B.
Costs
C.
Schedule
D.
Activities
105 )
Question ID: 210
The project is slightly behind schedule. Things would be worse, except for the fact that the project
manager makes daily follow-up calls to each of the team leaders to remind them of his expectations
and to receive updates on their progress. Without this level of involvement, deadlines were missed and
the project manager believed the project success was in jeopardy. Having to constantly push the team
to perform is an example of a lack of:
A.
Management support
B.
Project continuity
C.
Team buy-in
D.
Team accord
106 )
Question ID: 1218
From the seller's point of view, a procurement is considered closed when:
A.
B.
The archives, administrative closure, and closure requirements as stated in the contract are all completed
C.
107 )
Question ID: 1073
You are a project manager for a US $3,000,000 product development project. You are well into project
executing and the project remains on time, on budget, and on specification. This morning, a project
team member alerts you to a newspaper article detailing unusually high defect rates in materials your
team has been using to develop your product prototype. You had no reason to suspect quality issues
in these materials before now. What should you do first in response to this concern?
A.
B.
Determine a workaround.
C.
D.
108 )
Question ID: 1498
The project manager receives a frantic call from a team lead on the project. The team is assembling
the final deliverable, and they are missing an essential component. The project manager remembers
placing the order from an international company, and had confirmed it was included in a shipment with
other materials from that supplier. What he was not aware of is that this deliverable had to be reworked
due to an excessive variance discovered in the Control Quality process, and all of that component was
used in the first production of the deliverable. Which of the following processes could have prevented
this problem from occurring?
A.
Manage Quality
B.
Manage Communications
C.
Control Resources
D.
Identify Risks
109 )
Question ID: 131
A team member tells you that when his wife was diagnosed with a serious illness, he stole items from
work and sold them, using the money for her treatment. He has since paid back the money taken, in
ways that kept his theft secret. Ethically, what should you do?
A.
Attempt to gather evidence to determine whether or not the theft in fact occurred.
B.
C.
D.
110 )
Question ID: 1024
You have just been told you will be assigned to a project that has not yet been formally approved, but
has a high likelihood of approval based on a number of factors that have already been evaluated for
the project. You have been told that the project will be risky, but has the potential to bring great benefit
to the organization. You know many of the team members and other stakeholders who will be involved
in the project. Once approved, the project will have to begin quickly. Given the preliminary information
you have, you want to get a head start, as time allows, on thinking about planning for the project.
Which of the following best describes when the team and stakeholders identify risks?
A.
After the project charter is received and before the work breakdown structure is created
B.
C.
111 )
Question ID: 551
Project A has an internal rate of return (IRR) of 21 percent. Project B has an IRR of 7 percent. Project
C has an IRR of 31 percent. Project D has an IRR of 19 percent. Which of these would be the best
project?
A.
Project D
B.
Project C
C.
Project A
D.
Project B
112 )
Question ID: 1448
Conduct Procurements is a part of which process group?
A.
Initiating
B.
C.
Planning
D.
Executing
113 )
Question ID: 1113
You are preparing procurement documents for the building of a community center. There will be
government standards, guidelines, and possibly regulations involved. You need to structure the
procurement documentation in order to get proposals from qualified prospective sellers interested in
doing business on a particular project. All of the following statements concerning procurement
documents are incorrect except:
A.
B.
C.
D.
Procurement documentation must be rigorous with little flexibility to allow consideration of seller suggestions.
114 )
Question ID: 1192
With which type of contract is the seller most concerned about project scope?
A.
Purchase order
B.
C.
Fixed-price
D.
115 )
Question ID: 174
Your organization is having difficulty managing all of its projects. You have been asked to help senior
management get a better understanding of the problems. What do you do first?
A.
Meet with senior managers to help them develop a new tracking system for managing projects.
B.
Send a formal memo to all project managers requesting their project management plans.
C.
Meet with individual project managers to get a better sense of what is happening.
D.
Review the project charters and bar charts for all projects.
116 )
Question ID: 1150
You (the project manager) and the seller have discussed a change to the project and have agreed on
the technical aspects of what is needed. Later, the seller calls to tell you he is having extreme difficulty
getting the procurement manager to make the change to the contract. It would be best for you to:
A.
B.
C.
D.
117 )
Question ID: 143
A team member asks to tell you something in confidence. He advises you that he has been performing
illegal activities within the company for the last year. He is feeling guilty about it and is telling you in
order to receive advice as to what he should do. What should you do?
A.
B.
C.
D.
118 )
Question ID: 244
The role of the project manager relating to integration is most appropriately described as:
A.
Ensuring the stakeholders' roles are integrated with the rest of the team
B.
Ensuring management's role is integrated into the everyday workings of the project
C.
D.
119 )
Question ID: 1521
It is determined that the benefit of the internal ticket tracking system project will be in the range of US
$150,000 to US $230,000. The overall cost of the project is approximately US $250,000. Team
members could learn new skills and the staff would benefit from its use. Which of the following tools
could be used by management to determine whether this project should be done?
A.
Statistical sampling
B.
Design of experiments
C.
Cost of quality
D.
Cost-benefit analysis
120 )
Question ID: 967
What is the expected monetary value of the decision displayed in the chart?
A.
$20
B.
$200
C.
$100
D.
$4
121 )
Question ID: 1610
You've been asked to take over a project that has been performing poorly. The customer is very upset
with the results thus far, as the project is significantly behind schedule and over budget. The team has
struggled to deliver according to the plan and is unable to meet any of the commitments made to the
customer. Among the many things you're doing to help get the project back on track, you're trying to
maintain trust with the customer and other stakeholders, resolve conflicts, and prevent problems. All of
these efforts are part of:
A.
Controlling communications
B.
C.
D.
122 )
Question ID: 1656
You and your team worked diligently throughout planning to identify all the stakeholders on your
project. However, during project executing, a new stakeholder group was identified. Their engagement
will be critical to the success and acceptance of the product of the project, so you add them to the
stakeholder register. When does additional stakeholder information necessitate a change request?
A.
B.
When managing the engagement of new stakeholders will impact the project management plan
C.
D.
123 )
Question ID: 747
A control chart shows seven data points in a row on one side of the mean. What should the project
manager do?
A.
B.
C.
D.
124 )
Question ID: 1518
Identify Stakeholders is:
A.
An initiating process, because you need to know stakeholders' requirements before you plan
B.
An initiating process, because before you start, you must make a clear delineation between the customer and
the performing organization
C.
D.
A planning process, because you need to involve stakeholders in planning
125 )
Question ID: 284
Identifying high-level project performance criteria, defining business need, and determining the product
description are all parts of which project management process group?
A.
Executing
B.
Planning
C.
Initiating
D.
126 )
Question ID: 1312
In order to decrease the risk on the project, the project manager decides during project executing to
change resources on a near-critical path activity. If she is unsure whether such a change must be
formally done on the project, she should look at the:
A.
B.
C.
D.
Configuration management plan
127 )
Question ID: 235
All of the following are outputs of the Monitor and Control Project Work process except:
A.
B.
C.
D.
128 )
Question ID: 387
The outputs of the Define Activities process include all the following except:
A.
B.
A network diagram
C.
Activity attributes
D.
Milestone list
129 )
Question ID: 109
You are managing a procurement for a project to create a scientific and medical research site, and you
have arranged a bidder conference with the potential sellers. You are not yet certain that the solution
as defined is 100 percent accurate, nor are you sure that it is complete. All of the following are
appropriate for a bidder conference except:
A.
B.
Working with the sellers to determine alternative solutions for the project
C.
A request for sellers to offer their thoughts on problems with the scope of the work
D.
130 )
Question ID: 636
The best method to control costs is to:
A.
Estimate during project executing and then manage each activity to the budget.
B.
Estimate during project initiating and have management confirm the estimates.
C.
Estimate during planning and then reestimate before each activity begins.
D.
Estimate at the beginning of the project and then check costs against the baseline.
131 )
Question ID: 789
Which of the following needs to be completed before resources can be finalized for the project?
A.
Estimates
B.
C.
Validate Scope
D.
Bar chart
132 )
Question ID: 828
All of the following are forms of power derived from the project manager's position except:
A.
Expert
B.
Formal
C.
Penalty
D.
Reward
133 )
Question ID: 272
The performing organization is trying to decide whether to dissolve the procurement department and
assign procurement responsibilities to the project manager directly responsible for each project. From
a project manager’s perspective, which of the following is not an advantage of centralized contracting?
A.
B.
Continuous improvement
C.
Procurement expertise
D.
134 )
Question ID: 285
A project manager is trying to convince management to use more formal project management
procedures and has decided to start improving the company's project management by obtaining a
project charter for each of his projects. Which of the following best describes how a project charter
would help the project manager?
A.
B.
C.
D.
A.
B.
C.
D.
The work that will be done on the project to deliver the product scope
136 )
Question ID: 1445
The ongoing definition of a project as more information becomes available to the team is called:
A.
Strategic planning
B.
Progressive elaboration
C.
Quantitative elaboration
D.
Scope validation
137 )
Question ID: 1206
You are performing administrative closure during the Close Project or Phase process. Outputs of this
process include updated project files, formal acceptance, and:
A.
Lessons learned
B.
C.
D.
138 )
Question ID: 574
The team is planning a project similar to many the organization has completed in the past. They are
engaged in the biannual updating of the corporate communication approach, including printed
marketing materials, website content, and other media outreach. They are assessing the benefit of
various estimating methods. Which of the following is a benefit of an analogous project estimate?
A.
B.
C.
It helps the project manager determine if the project will meet the schedule.
D.
139 )
Question ID: 727
The code development phase of a software project is nearly complete when the first code review is
conducted. During the review, it is discovered that the application is missing functionality required to
complete a key business process. However, the product scope never specified this functionality. What
should the project manager do?
A.
B.
Assess the impact on the project of including the functionality, and inform the sponsor.
C.
D.
140 )
Question ID: 156
A project has a tight budget when you begin negotiating with a seller for a piece of equipment. The
seller has told you the equipment price is fixed. Your manager has told you to negotiate the cost with
the seller. Your assessment is that the piece of equipment has been offered at inflated pricing. What is
your best course of action?
A.
B.
Hold the negotiations, but only negotiate other aspects of the project.
C.
Postpone negotiations until you can convince your manager to change his mind.
D.
141 )
Question ID: 1539
The project manager and one of the team leads are preparing some questions to ask the team that
implemented the statistical sampling test. Since the results were different than expected, they want to
be sure all those involved in the implementation followed the instructions properly. Which of the
following are they involved in?
A.
Manage Quality
B.
Validate Scope
C.
Control Quality
D.
142 )
Question ID: 240
You have begun executing a website development project for a large hospital. The project scope has
been narrowed to a relatively small upgrade. As the development phase continues, you have just
begun to receive change requests. In two days, you will attend a meeting with the project office to
discuss the project. A change control system should be created:
A.
By the team
B.
By management
C.
D.
143 )
Question ID: 1252
During project executing, a large number of changes are made to the project. Several of the change
requests have come from the customer, significantly changing the functionality of the originally
requested product. Six project team members have been reassigned by management to a higher-
priority project, and they have been replaced. As project work has progressed, many of the identified
risks have occurred and have been successfully mitigated. However, three contingency plans have
been adjusted and will be implemented if identified risks recur during the remainder of the project. The
project manager should:
A.
B.
C.
Wait until all changes are known and then print out a new schedule.
D.
144 )
Question ID: 745
The principal use of a Pareto diagram is to:
A.
B.
C.
Quantify risks
D.
145 )
Question ID: 1276
Which of the following is correct?
A.
Verified deliverables are an output of Control Quality and deliverables are accepted by the customer in Validate
Scope.
B.
Define Scope and make-or-buy decisions are parts of the Plan Procurement Management process.
C.
Cost estimates are best created by the person doing the work and the detailed project cost budget is created by
management.
D.
Inspecting is part of project control, and order of magnitude estimates are in a range of +10 to -25 percent.
146 )
Question ID: 1080
Risk owners can potentially have conflict with risk auditors because risk auditors:
A.
B.
C.
D.
147 )
Question ID: 897
As the project manager, you have just finalized the baselines on a project to build a new subdivision in
an area that is still largely a farming community. You do not have prior experience with this type of
community. In managing project communications, what should you keep in mind?
A.
Only the team members need to be concerned about communicating with each other.
B.
Communication skills are most important during project executing.
C.
D.
148 )
Question ID: 1088
Your company in the financial services industry has decided to introduce mortgage origination as one
of its services. The newly hired Mortgage Services VP has advertised this new service on radio and
TV, in print and online. Together with her staff, she has selected and procured a software package to
support the new service. She feels confident that she will be ready in two weeks for the launch of the
service. She hires you as the project manager to ensure the implementation of the package goes
smoothly. While assessing the project, you uncover several serious problems: not all relevant
processes and procedures were followed and the package your client selected and procured is not in
conformance with the architectural standards of the company, the existing infrastructure of the
mortgage department is not robust enough to support the package, and the new VP has totally
bypassed the procurement department. You estimate your team will need 10 to 12 weeks to order the
appropriate hardware, implement the new infrastructure, and implement the software, in addition to
navigating some politics with the procurement department. Your company cannot delay the launching
of this service, as it will result in "reputation damage" to the organization. What is the best thing to do?
A.
Tell the VP that the infrastructure is not adequate and she has to delay the launch.
B.
Find excess capacity in the available infrastructure of other departments and install the software on "borrowed"
space, while you define the proper work needed to meet the requirements of the VP.
C.
D.
149 )
Question ID: 1512
You are taking over a project from another project manager, and are reviewing the existing
documentation, including the charter, scope statement, and management plans. Before proceeding,
you want to identify and evaluate any assumptions made regarding the project, as you know that
incorrect assumptions can lead to problems later in the project. What do project assumptions include?
A.
B.
C.
Events we assume will happen, as opposed to risks which may happen.
D.
150 )
Question ID: 838
The most common causes of conflict on a project are schedules, project priorities, and:
A.
Management
B.
Resources
C.
Personalities
D.
Cost
151 )
Question ID: 1544
A project manager at a company is asking a lot of questions of everyone in and around the project.
Some of his team members feel he is just looking for trouble. Other stakeholders have commented on
the questions, noting that it is different than how past project managers have done things. New
processes, procedures, and communication the project manager has put in place have been
commented on as well. The PMO is new, and has been supporting the project manager's efforts. The
sponsor is also concerned about the project manager's approach. Is this an appropriate way for the
project manager to behave?
A.
Yes. If he continues to look for problems, then he is working hard to earn his fee on the project.
B.
No. If there are issues he needs to deal with, the team will inform him. In the meantime, he should let people do
their work, and focus on creating reports and other communications.
C.
D.
No. His actions are causing trouble. Because his questions are making some stakeholders uncomfortable, he
should stop this practice.
152 )
Question ID: 823
A major project with an estimated cost of US $22 million has completed the second phase gate. Two
team members are having a disagreement in choosing the potential sellers of a project component,
and the project manager has offered to help. The project manager suggests a compromise. Who
should decide on the best course of action?
A.
Team members
B.
Project manager
C.
Customer
D.
Management
153 )
Question ID: 356
A project manager has discovered a team member has gold plated the work done in an activity. In
order to discover this, the project manager must have been performing:
A.
Scope management
B.
Staffing management
C.
Cost management
D.
Time management
154 )
Question ID: 608
You are managing a multimillion-dollar project that is a joint venture between your company and
another organization. There has been a great deal of arguing over language and details. The project's
scope has been expanding, costs have been increasing, and the schedule has been regularly
lengthening. You learn very suddenly that the project has been cancelled because the other
organization withdrew its share of the funding for the project. What is the most likely reason this
occurred?
A.
B.
C.
D.
155 )
Question ID: 1061
The risk owner was notified that a risk trigger had occurred and he is leading the risk response plan to
react to the risk event during When this happens on a project it is called:
A.
Contingency planning
B.
Executing
C.
D.
Mitigation
156 )
Question ID: 499
Instead of celebrating the end of the project, the stakeholders are breathing a sigh of relief. None of
them were confident the project would meet the end date. Which of the following is probably not one of
the reasons this project had difficulty?
A.
B.
C.
Lack of milestones
D.
157 )
Question ID: 1355
A project manager had a complex problem to solve and facilitated a team decision about what needed
to be done. A few months later, the problem resurfaced. What did the project manager most likely not
do?
A.
B.
C.
D.
158 )
Question ID: 1295
An activity has been delayed and the project manager needs to deal with the situation. What is the
next thing she should do?
A.
B.
C.
Report to management.
D.
159 )
Question ID: 1082
If the probability of one event occurring does not affect the probability of another event occurring, the
events are:
A.
Mutually exclusive
B.
False events
C.
Just-in-time
D.
Statistically independent
160 )
Question ID: 1183
You are the project manager of a relatively small project to build out improvements to a small shop in a
pedestrian mall. The project is using a time and material contract, and you know you must be involved
in negotiations. Which of the following is an advantage of a time and material contract?
A.
B.
C.
A time and material contract is less work for the buyer to manage.
D.
161 )
Question ID: 953
Which of the following is a common problem in the Close Project or Phase process?
A.
B.
C.
D.
162 )
Question ID: 1459
Which of the following is the best order of topics for the seller to negotiate?
A.
C.
D.
163 )
Question ID: 825
A project manager has just found out that a large subcontractor for her project is consistently late
delivering work. The project team member responsible for this part of the project does not get along
with the subcontractor. To resolve the problem, the project manager says, "You both will have to give
up something to solve this problem." What conflict resolution method is she using?
A.
Smoothing
B.
Collaborating
C.
Communicating
D.
Compromising
164 )
Question ID: 863
While creating the agenda for a status meeting with the team, a project manager receives input from
one team member that an item should be added. Another team member says the team is not ready to
resolve the item during the meeting. After much discussion, the project manager decides to put the
item on the agenda as an initial discussion item only. Which conflict resolution technique is the project
manager using?
A.
Smoothing
B.
Withdrawal
C.
Collaborating
D.
Compromise
165 )
Question ID: 676
The team is in the midst of planning efforts for a software modification project that will impact several
departments of the organization. It is anticipated that the resulting software will be rolled out to all of
the departments simultaneously, so the team wants to be sure to catch any issues as early in the
development process as possible. The project manager has encouraged them to pay special attention
to managing quality on the project. All of the following are tools of Plan Quality Management except:
A.
Process analysis
B.
Benchmarking
C.
D.
Cost of quality
166 )
Question ID: 988
Which parts of the risk management process use the project scope statement as an input?
A.
B.
D.
167 )
Question ID: 1117
Your human resources process improvement project has run into some problems with the timeline and
with costs. These have resulted from rework that was required on some of the deliverables, discovered
as a result of testing out the new processes and how they worked relative to specified outcomes. What
do performance requirements describe?
A.
B.
C.
D.
168 )
Question ID: 844
A project team member has been having a big disagreement with another team member for over two
months when other team members become involved. The issues are complex, but you have specific
experience in the area and know what needs to be done. The best choice would be to:
A.
B.
Bring the team together and work out the issue to a win-win solution.
C.
D.
169 )
Question ID: 1212
You have just completed a major deliverable on a project and realize the seller did not perform the
required inspection. What should you do?
A.
B.
C.
D.
170 )
Question ID: 1630
The Estimate Activity Durations process includes reviewing the schedule management plan and:
A.
B.
Reviewing the cost management plan, and considering historical information from similar projects
C.
D.
Reviewing the milestone list and soliciting expert judgment
171 )
Question ID: 790
You have been reviewing the results of several projects' rewards and recognition systems to help you
decide what would be the best plan for the new project you have been assigned to manage. Recent
organizational growth has resulted in added responsibilities for many employees and has made
communications more challenging. Leadership of the organization has expressed a concern that team
members do not understand why they are having to do project work in addition to their daily
responsibilities. The sponsor of your new project believes the team will perform better with good
motivation. Which of the following is the best method to make reward systems most effective?
A.
B.
C.
D.
172 )
Question ID: 1173
You are trying to make sure all records from the procurement are documented and indexed. Which of
the following do you not have to worry about?
A.
B.
Negotiation process
C.
Proposal
D.
173 )
Question ID: 1508
The difference between a project, program, and portfolio is:
A.
A project is a lengthy endeavor with a beginning and an end, a program combines two or more unrelated
projects, and a portfolio combines two or more programs.
B.
A project is a temporary endeavor with a beginning and an end, a program may include other nonproject work,
and a portfolio is all the projects in a given department or division.
C.
A project is a contracted endeavor with a beginning and an end, a portfolio is a group of projects with more
open-ended completion dates, and a program combines two or more portfolios.
D.
A project is a temporary endeavor with a beginning and an end, a program is a group of related projects, and a
portfolio is a group of projects and programs related to a specific strategic organizational objective.
174 )
Question ID: 358
After the contract has been signed for the upgrade of 8,000 workstations, a project manager is
assigned. The procurement manager is relatively new and has less project-related knowledge than the
project manager. The cost analyst works from home, and his price estimates are based on the details
outlined in the contract. The project manager thinks there was a flaw in the logic determining the
number of workstations that can be upgraded via remote electronic software distribution. Which of the
following is the best thing for the project manager to do?
A.
Determine if the contingency budget will cover the additional cost of a more expensive implementation.
B.
Meet with the seller to adjust the contract for the change.
C.
Meet with the appropriate project team members to choose the best solution.
D.
Meet with the cost analyst and the procurement manager to determine how they can amend the contract to
accurately reflect the work that will have to be done.
175 )
Question ID: 944
The project is completed and the final deliverable has been sent to the customer, but the customer
refuses to give final acceptance of the project. It is most important for the project manager to:
A.
B.
C.
D.
176 )
Question ID: 43
You are a project manager in a large organization that uses a matrix structure. You have been asked
to investigate what organizational structures your competitors use and how the choices affect their
ability to manage projects successfully. Which type of organizational structure gives the least amount
of authority to project managers?
A.
Matrix
B.
Profit centers
C.
Functional
D.
Project-oriented
177 )
Question ID: 901
Communication is key to the success of a project. As the project manager, you had three stakeholders
with whom you needed to communicate. Therefore, you had six channels of communication. A new
stakeholder has been added with whom you also need to communicate. How many communication
channels do you have now?
A.
10
B.
12
C.
D.
16
178 )
Question ID: 1564
The team for the new project is made up of over 300 people in six locations across the world. Many of
them are highly regarded experts in their technical fields. The project is anticipated to last
approximately eighteen months. The size and diversity of the team, along with the multiple locations,
has the project manager concerned about developing and managing the team into a cohesive group
that will be able to work through issues that are likely to arise during the life of the project. Which of the
following is the best way for the project manager to proactively address this concern?
A.
B.
C.
D.
Designate one or two team members in each country to speak for the entire team of that country.
179 )
Question ID: 948
Performance reporting is important during administrative closure in order to:
A.
B.
C.
D.
180 )
Question ID: 983
An experienced project manager has just begun working for a large information technology integrator.
Her manager provides her with a draft project charter and immediately asks her to provide an analysis
of the risks on the project. Which of the following would best help in this effort?
A.
B.
C.
A conversation with a team member from a similar project that failed in the past
D.
A.
Project manager
B.
Team
C.
Sponsor
D.
Stakeholders
182 )
Question ID: 430
A project manager is using weighted average duration estimates to perform schedule network
analysis. Which type of mathematical analysis is being used?
A.
Resource leveling
B.
Monte Carlo
C.
D.
Beta distribution
183 )
Question ID: 543
You are looking at the standard report templates the project management office has supplied, and you
see network diagrams and bar charts. In which of the following circumstances would you always use a
network diagram instead of a bar chart?
A.
B.
C.
D.
184 )
Question ID: 949
All technical work is completed on the project. Which of the following remains to be done?
A.
B.
Validate Scope
C.
D.
185 )
Question ID: 1379
The project contracts include purchase orders, fixed price incentive fee contracts, and time and
material contracts, based on the need and length of the work. Several sellers have completed their
statements of work, and you are working on calculating their incentives. Three items from the issue log
have been assigned to a team member. However, no action has been taken by the agreed-upon due
date. After three calls to the team member, the work is finally completed. You need to analyze some of
the work performance data for the project. The customer has been very impressed with the quality of
work performed by a couple of the sellers and thinks that they should be recommended to the
organization's preferred list. Which of the following is the best preventive action to take now?
A.
Remove the team member who was late in completing their action items from the team if possible.
B.
Investigate the financial stability of the sellers before adding them to the preferred seller list.
C.
Add additional reserves to the budget based on the length of each contract.
D.
Meet with the team member to uncover the reasons why there were problems.
186 )
Question ID: 668
Inputs to Define Activities include all the following except:
A.
A project schedule
B.
WBS
C.
A team
D.
187 )
Question ID: 1262
You are taking over a project and determine the following: Activity B has an early finish (EF) of day 3, a
late finish (LF) of day 6, and an early start (ES) of day 2. Activity L is being done by a hard-to-get
resource. The cost performance index (CPI) is 1.1 and the schedule performance index (SPI) is 0.8.
Based on this information what would you be more concerned about?
A.
Resources
B.
Schedule
C.
Cost
D.
Float
188 )
Question ID: 129
You are doing business in a foreign country, and you are advised by your local contact that it will be
necessary to make payments to certain officials in order to get the contract. Such payments are
expected in the other country, but are illegal in your country. What should you do?
A.
B.
Amend your price increasing the cost to reflect the payments to be made to local officials.
C.
D.
Refuse to make the payment and hope to get the contract solely based on your company's
189 )
Question ID: 38
Your company has been selected to produce a new product for an external customer. At the same
time, it has been determined that your company will be starting a new division to diversify its internal
product line, with the first product of the new line to be introduced at a trade show in eight months. To
avoid a schedule overlap between the two ventures, senior management of your project has imposed
a product delivery date on the product for the external customer. To whom are you as the project
manager most accountable?
A.
Project sponsor
B.
Senior management
C.
Customer
D.
Project team
190 )
Question ID: 269
You are having difficulty getting a project underway. You have not been able to get the charter
approved. A major stakeholder is not sure a project is necessary, and a few others cannot agree on
acceptable high-level requirements. All of the following are purposes of the project charter except:
A.
B.
C.
D.
191 )
Question ID: 611
Your department is currently working on four urgent projects when it is assigned a major new project.
To staff the new project, one of the four urgent projects needs to be terminated. The benefit-cost ratios
(BCRs) for the four projects are listed. Which would you select for termination?
A.
0.9
B.
0.8
C.
1.1
D.
1.9
192 )
Question ID: 1096
What is the result of bidder conferences held during the Conduct Procurements process?
A.
B.
C.
A contract
D.
A proposal
193 )
Question ID: 114
A team member comes to you (the project manager) privately and informs you that an employee of
your customer is making unwelcome advances. The team member has repeatedly requested that this
person stop, but the advances continue. What is the best course of action?
A.
B.
Privately confront the customer's employee and threaten legal action if the advances do not stop.
C.
Suggest that the team member avoid contact with the customer's employee.
D.
Facilitate a meeting with the team member, the customer's employee, and yourself to allow the two to work it out
amicably.
194 )
Question ID: 1076
Your project is chartered to build a new stadium for the major league baseball team in the city. The
project includes the design and construction of all aspects of this facility, which must accommodate
56,000 spectators. It must be 100 percent complete for opening day of the baseball season three
years from now. You have broken the project into phases to make it easier to manage. You believe
you have addressed all of the project requirements in your plans, and have worked with the project
team to create realistic time and cost estimates for each phase. Which of the following helps determine
the probability of completing the project on any specific day?
A.
Network diagram
B.
Precision testing
C.
D.
195 )
Question ID: 974
A project manager analyzed the quality of risk data and asked various stakeholders to determine the
probability and impact of a number of risks. He is about to move to the next process of risk
management. Based on this information, what has the project manager forgotten to do?
A.
Identify triggers.
B.
D.
196 )
Question ID: 259
A project team member tells you she went to her project manager with a good idea for a useful change
to the project. Instead of giving her approval to make the change, the project manager asked her to
write a report describing the benefits of the change. What is the most appropriate advice for the
situation?
A.
The project manager is being unreasonable and should do that kind of work herself.
B.
A project manager must be able to weigh the benefits of the change versus the costs and compare them to other
possible changes. The team member should do what was asked.
C.
The team member should do what was asked because this sort of information must be given to the project
sponsor to make the change.
D.
Remind the project manager that the cost-benefit analysis for the project was done during project planning.
197 )
Question ID: 1019
You are developing a risk rating matrix for a project you are managing. You work in a small company
that has just begun to develop its project management standards and procedures. Which of the
following is true of the risk rating matrix you are creating for your project?
A.
B.
C.
198 )
Question ID: 1643
If the team is creating more efficient processes and eliminating waste on the project, they are involved
in:
A.
Gold plating
B.
Enhancing scope
C.
Controlling quality
D.
Continuous improvement
199 )
Question ID: 1128
Bidder conferences are part of which process?
A.
Control Procurements
B.
C.
Conduct Procurements
D.
Manage Communications.
200 )
Question ID: 1378
The project manager is looking at the project's resource needs and lessons learned from past projects.
This information causes the project manager to be concerned about her ability to acquire enough
resources for the project in six months. Which of the following would be the least effective preventive
action?
A.
Show the sponsor the data, and explain the project manager's concern.
B.
Determine metrics to use as an early warning sign that resources will not be available.
C.
D.