Linda Johana Arias - Electronic Engineer-3

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Linda Johana Arias, Electronic Engineer

Oviedo, Fl, United States, 7863180075, [email protected]

PROFILE Extensive knowledge in project planning, administrative experience and customer service. Efficient
communication, active listening, expertise in negotiation and problem solving, analytical skills and attention to
detail. Positive attitude, work under pressure, teamwork. motivated to quickly learn how to handle any software
program.

E M P L OY M E N T H I S TO RY

Oct 2022 — Jul 2023 Customer Service Representative, 7-Eleven Oviedo


• Drive sales through effective communication with customers.
• Perform cashier tasks (make sales and maintain cash control)
• Maintain a clean, customer-friendly environment in the store.
• Classify and store merchandise.

Feb 2021 — Oct 2022 Call Center Customer Service Representative, Nielsen Oviedo
• Call customers, confirm their personal data, achieve acceptance of data collection related to their
preferences and lifestyle.

Jun 2018 — Jan 2019 Multiple Campus


Food Service Assistant, AUE Staffing, Inc. Locations
• Work quickly under pressure
• Prepare and serve food, according to the menu of the day.
• Maintain health and cleanliness standards in the kitchen and among Food Service staff.

Jun 2017 — Apr 2018 Retail Sales Associate, Retail Premium Oviedo
• Organize front products to ensure product shelves look their best.
• Receive promotional and marketing materials at my home and take them to the store.
• Install and place promotional materials as described in instructions to ensure customers' products are
highlighted.

Nov 2016 — May 2017 Part Time Sales Associate, Perfumes 4U Sunrise
• Establish the right connection with clients to close deals
• Strong communication skills

Feb 2013 — Jul 2014 Lead Engineer/Project Manager, Security Global S.A.S Bogota
• Design in Auto cad of the detailed electrical plans, of the Electronic Security necessary in the different
remote sites of the Caribbean oil pipeline. Project planning using PMP.
• Give technical presentations describing the benefits and competitive advantages of the products, and
explain how the product will solve the customer's problem.
• Work with clients to modify or customize a product to their needs.

E D U C AT I O N

Feb 1999 — Dec 2010 Bachelor's degree in Electronic Engineer, Universidad Del Quindio Colombia
Awarded for Perseverance.

Feb 2010 — Aug 2012 Associate's degree in Project Management, National University Bogotá

Aug 2012 — Dec 2012 Electronic Security, FEUD (Foundation of graduates of the district
university) Bogotá

Jan 2020 — May 2020 Certificate of Achievement in Cybersecurity, UCF (Universidad of


Central Florida) Orlando
Comprehensive knowledge base for work as Cyber Defense Profesional within legal and ethical parameters.
SKILLS Ability to Work in a Team Adaptability
Critical thinking and problem Customer Service
solving
Leadership
Leadership Skills
Microsoft Office
Decision Making
Analytical Thinking Skills
Effective Time Management
Problem Solver
Creativity
Project Management
Ability to Multitask
Customer focus & orientation
Ability to Work Under Pressure
Work style: Reliability
Computer Skills
Perseverance
Fast Learner

L A N G UAG E S English Very good command Spanish Native speaker

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