HBO-Midterm Notes

I.
INTRODUCTION TO THE FIELD OF  Managers become interested in the

ORGANNIZATIONAL BEHAVIOR intergroup relations
 Examining the dynamics of relationships
Organizations – are complex systems; within small groups
combine people and science – humanity and  Understanding of the complexities
technology involved in interpersonal relations
Organizational behavior - is the systematic  Help managers look at the behavior of
study and careful application of knowledge individuals within an organization
about how people—as individuals and as Four Central Characteristics
groups—act within organizations.
1. Grounded in the scientific method
 Deals with huma behavior in 2. Studies individuals, groups, and
organizations organizations
 The multidisciplinary field that seeks 3. Interdisciplinary in nature
knowledge of behavior in organizational 4. Used as the basis for enhancing
settings b systematically studying organizational effectiveness and
individual, group, and organizational individual well-being
processes.
1st Central Characteristics – Applies the
Key Forces Affecting Organizational Behavior Scientific Method to Practical Management
Problems
 OB knowledge is based on the

behavioral sciences
 OB seeks to develop a base of
knowledge by using an empirical,
research-based approach
2nd Central Characteristics – Focuses on Three

Levels of Analysis - Individuals, Groups, and
Why Study Organizational Behavior?
Organizations
1. OB is a way of thinking
 All three levels of analysis must be
2. OB is multidisciplinary
considered to comprehend fully the
3. There is a distinctly humanistic
complex dynamics of behavior in
orientation within organizational
organizations.
behavior
4. The field of OB is performance-oriented 3rd Central Characteristics – Multidisciplinary in
5. The scientific method is used to study Nature
OB variables and relationships
6. The field is application oriented  Draws on a wide range of social science
disciplines
Five Levels of Analysis  Likely to consider a wide variety of
approaches
 Organizations can also be viewed, and
managed, as a whole system
4th Central Characteristics – Seeks to improve organizational environment is one of
Organizational Effectiveness and the Quality of dynamic change rather than a static
Life at work set of relations as pictured on an
organization chart.
 OB scientists are very interested in 2. Mutual Interest - Managers need
learning exactly what conditions will lead employees to help them reach
people to behave most positively – that organizational objectives; people
is, what makes work both productive for need organizations to help them
organizations and enjoyable for the reach individual objectives.
people working in them. 3. Ethics - Companies have
Fundamental Concepts established codes of ethics,
publicized statements of ethical
values, provided ethics training,
rewarded employees for notable
ethical behavior, publicized positive
role models, and set up internal
procedures to handle misconduct.
 The Nature of People

1. Individual Differences – people II. INDIVIDUAL BEHAVIORS, VALUES
have in common but each person in AND PERSONALITY
the world is also individually different.
2. Perception – People look at the
world and see things differently.
3. A Whole Person - Although some
organizations may wish they could
employ only a person’s skill or brain,
they actually employ a whole person
rather than certain characteristics.
4. Motivated Behavior - Normal
behavior has certain causes.
5. Desire for Involvement - seeking
opportunities at work to become
involved in relevant decisions,
thereby contributing their talents and
ideas to the organization’s success.
6. Value of the Person - to be valued
for their skills and abilities and to be
provided with opportunities to
develop themselves.
 The Nature of Organizations
1. Social Systems - activities therein
are governed by social laws as well
as psychological laws. The existence
of a social system implies that the

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I.

INTRODUCTION TO THE FIELD OF  Managers become interested in the

 OB knowledge is based on the

2nd Central Characteristics – Focuses on Three

 The Nature of People

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