A PPE N D I X

A * Management's Questionnaire

B : Union's Questionnaire

C s Worker's Schedule
 149 %

For Private Circulation

Guide
Prin.Dr.P.S.Rao. S.J.Bhirud

MANAGEMENT *S QUESTIONNAIRE

A. General :

1) Name of the Concern t

2) Nature of Production s

3) workers engaged : i) Male

ii) Female

4) Are there labour problems:

in your concern 7 : Yes/No

5) If yes# what are the workers

problems in preference of

seriousness

1 .
2 ,
3.

4.

6) What are the problems that you include in# when you

talk of# Industrial Relations ?

7) Who are the officers (or Committee or Departmental

Organisation) responsible for the formulation and

final decision on changes in respect of Industrial

Relation Policies ?

8) If there is Committee or Departmental Organisation,;

what is its composition 7

 150

9) What are the powers exercised by the (a) Factory

Manager, (b) Labour officer, (c) Foreman, (d) Other

officer in the maintenance of Industrial Relations ?

Who else are responsible ?

a) b)

c) d)

B. tirade Union

1) Whether trade union is functioning

in your unit ? : Yes/No

2) If yes, how many trade unions are

functioning ? Name them t

1 .
2.
3.

4.

3) Which of then is recognised and s

non-recognised ?

1. Recognised

2. Non-recognised

4) Membership of recognised trade Union s

5) Membership of Non-recognised :

trade Union.

6) Do the bulk of the workers in your establishment

follow their union leaders blindly or do they

disappropriate themselves if they consider union

stand unsatisfied ?
' '*• *»Hi i * l **3 »•

-■mfivM UNiygfSSITY. KQUttmS:

 151

7) Do you feel that the bulk of the workers in your

establishment force the trade unions to take stiffer

attitude towards the Management sometimes :

Often/Generally/Never

8) What is your opinion about the trade union leader ?

a) Sincere/insincere b) Popular/Unpopular

c) Capable/Incapable d) Selfish/Unselfish

9) If there inter-union rivalery in your

concern s Yes/No

10) If yes# please state the effects of it

on the functioning of your unit.

11) Do you experience the trade unions

as obstacle associates s Yes/No

12) Is there any influence of external

force in trade union in your unit 7 Yes/No

C. Labour-Management Co-ordination :

1) Has the appointment of the labour office

affected in any way the relation

between the management and labour 7

2) Are the following working satisfactorily

in your establishment ? Comment with

the attitude of the representative

of trade union 7

i) Work Committees
 152

ii) Other committees in which workers

and management are represented.

3) When workers put forward their

grievances before the management

does the management try to solve

their grievances amicably ? i Yes/No

4) If yes, please explain (Give

Grievance procedure, in brief)

5) What difficulties do you face

in the implementation of grievance

procedure and suggest improvements 7

6) what has been the response of the

workers to the grievance procedure ?

7) Did Works Committee ever function

in your establishment ? * Yes/No

If yes, did it function satisfactorily

or unsatisfactorily ?

8) what is your opinion about the

scheme of workers' participation

in the management 7 sDesirable/

Practicable

D. Disputes :

1) What is your opinion towards the

workers who are involved in any

disputes with the management 7

 153

2) Do you feel that disputes could be

more quickly and amicably settled

if there were no trade unions ? : Yes/No

3) Have there been occasion when the

workers have adopted *go slow’

tactics in your establishment ? s Yes/No

If yes, please mention number of

cases*

E. Machinery for settlement of Disputes s

1) Are all industrial disputes should

be settled by mutual consultation

negotiation & arbitration 7 s Yes/No

2) Whether the settlement of disputes

through courts/Tribunal is good : Court/

Tribunal

3) Do you feel that collective bargaining

can be successful in improving

Industrial Relations in your company ? s Yes/No

If not, why ?

4) What do you favour in the settlement

of disputes 7

a) Conciliation s Voluntary/Compulsory
b) Mediation - do -

c) Arbitration & adjudication - do -

 154

F. Miscellaneous :

1) What are the roles of the labour

officer/welfare officer in your

establishment in industrial

relations in your establishment ?

2) Did you consult workers or union

leaders at the time of framing

standing orders for your Establishment ?

Do you think that it can be helpful

in maintaining harmonious industrial

relations ? : Yes/No

3) What steps have been taken by the

management for the security of their jobs ?

4} What is the position of non-union

workers in your establishment ?

5) Who represents their case to the

management and who negotiates with

you on their behalf ?

6) Do the non-union workers get the same

facilities & treatment from the

management as union workers ?

7) Would you expect there should be

•one union in one industry* ? : Yes/No

8) Suggest measures to improve

union-management relations.

=o000o=
 155

for private circulation

Guide
Prin.Dr.P.S.Rao S.J.Bhirud

UNION QUESTIONNAIRE

1. Name of the Union

2. Address of the Union

3. Political affiliation, if any

(Viz.Party)

4. To which central organisation

are you affiliated ?

5. If yours a recognised union ? s Yes/No

6. what is the basis of recognition

7. Did you experience any difficulties

in recognition by management ?

8. When did you register your union ?

9. Did you experience any difficulty

in registration ?

10. What is yotlr membership ?

11. Do the members of your union

shown personal interest in the

affairs of the union ? Much/litt1e/None

12. Do the members devote adequate
time for the activities of the
Union ? sMuch/Some/very few
 156

13. What is your procedure that you

follow for raising issues through

your union 7 Please give details s

14. Has there been any strikes or

lockouts in a company, which

your represent 7 : Yes/No

15. What procedure does your union

following for going on a strike 7

Please give illustrations.

16. If yes, how the situation was

handled by unions?

17. Have your union ever resorted to

•go-slow' tactics in dealing with

any disputes 7 s Yes/No

18. Apart from strikes, gheraos, go-slow tactics

etc. what another constructive work is done

by your union for the betterment of employees

in a industrial concern 7

19. What are your views for and against

leadership by workers themselves or

outsiders 7

20 Are the welfare and social security

facilities provided by Kolhapur
Steel Ltd./Yashwant Iron & Steel
Works Ltd. satisfactory 7 : Yes/No
 157

21. Has your union undertaken any welfare

facilities for the members & other

workers 7 *

22. Is leave granted to the workers in

Kolhapur Steel Ltd./Yashwant Iron

& Steel works satisfactory 7 s Yes/No

23. Are the medical facilities officered

to employees satisfactory 7 s Yes/No

24. Are you satisfied with the compensation

paid to employees on happening of any

accident in a company 7 : Yes/No

25. Are you satisfied with the existing

wage structure in Kolhapur steel Ltd./

Yashwant Iron & steel Works 7 t Yes/No

26. Are you satisfied with the payment

of bonus by Kolhapur Steel Ltd./

Yashwant Iron & Steel Works 7 s Yes/No

27. Are you satisfied with the existing

relation between management &

employees 7 : Yes/No/
Doubtful

28. What is your impression about the

attitude of the management in maintain­

ing good industrial relations 7 t

29. What are your suggestions for

improving industrial relations 7

 158

30. What are the main causes of disputes

which you found in Kolhapur Steel Ltd./

Yashwant Iron & Steel Works 1 s

31. In cases of disputes other than strikes

and lockouts what steps during the period

did the union take in negotiations with

the employer ?

a) What was the response of the workers ? $

b) What was the attitude of the employer ? *

c) What action did the Union take ? s

d) What was the ultimate result ? :

32. How are the meetings of the Unions

conducted ? Do you keep any minutes of

the meeting in proper order ? *

33. Please explain the role of the Union for the follwing:

i) wages and security of the Jobs of workers, s

ii) Fixing the length of the work-day & breaks :

iii) Intensity of work and additional work load s

iv) Training Programmes :

v) Facilities for work s

vi) Physical work environment s

34. Has the union taken any steps to co-operate

with the management in raising production ?

If so# give details :

If not why ? s
 159

35. Is there Union participation in the following s

i) Works Committee

ii) Safety Committee

iii) Production Committee

iv) Grievance Committee

v) Others.

36. Are you satisfied with the working of the above?

If not, why ?

Have you any suggestion for improving

their working ? s

“606s8
 160

WORKER'S SCHEDULE

General :

(1) Name :

(2) Age s (3) Religion s

(4) Caste : (5) Mother tongues

(6) MarriedAJnmarried . (7) No.of childrens

(8) Native Place s (9) Education s

i) General :

ii) Technicals

(10) Present Address :

(11) Date of joining the present employment #

(12) No .of earning members in yoflr family :

(13) Are you employed previously at any other

place ? s Yes/No

If yes# where and nature of work done.

B) Employment and Service Conditions s

(1) Nature of work at present s

(2) Nature of service * Permanent/Temporary

(3) Length of working day s

(4) Length of short-recesses s

 161

(5) over time s

(i) How many times are you required to work

overtime during a month ? s

(ii) Do you like overtime or not ? s

(iii) What is the amount you receive for such work?:

(6) Additional work :

(i) Are you given additional

work-load ? : Frequently/
Occasionally/Never

(ii) Is any extra payment made for

the additional work ? :

(7) What is your attitude regarding the provision

of the following in the factory ?

(i) Sufficient place of

working : * Satisfactory/Unsatisfacto ry

(ii) Illumination & •

• Satisfactory/Unsatisfactory

Ventilation

(iii) Cleanliness •
• S atisfacto ry/Unsatisfacto ry

(iv) Temperature s Satisfactory/Unsatisfactory

(v) Dust/Noise/over- •
•

crowd s Satisfactory/Unsatisfactory
(vi) Machinery •
• Satisfactory/Unsatisfactory

C) Facilities and Welfare Measures :

(i) Do you visit any welfare Centre ? : Yes/No.

 162

(li) How do you spend your No.of visits If not

per month give
leisure time reasons

(a) Games s (i) Indoor (ii) Outdoor :

(b) Reading room and library.

(c) Cinema

(d) others

(iii) Please give your impression about the

welfare facilities in your factorys Satisfactory/

Unsatisfactory.

(iv) Are you given facilities for

drinking/washing facilities/sitting: Yes/No

(v) Whether canteen facility is

provided by the factory : Yes/No

Do you take advantage of the canteen ?

What is your opinion about the

prices charges ? : High/low

reasonable

(vi) Whether there is workers'

Co-operative Society : Yes/No

If yes, type of society.

What is your opinion regarding

working of co-operative society: Satisfactory/

Unsatisfactory.
 163

(vii) Is there any welfare fund in your

establishment 7 : Yes/No

(viil) What is your opinion regarding

safety measures provided in your

unit by the factory ? : Satisfactory/

Unsatisfactory.

Ux) Were you involved in any accident

during your service here ? : Yes/No

If yes:(i) Nature of injury,

(ii) Amount of compensation paid to you,

(iii) any other facilities provided

by the employer.

(x) What is your opinion about benefits

under the E.S.I.Scheme in your establishment 7

(xi) Are you provided residential accommodation

by the company 7 : Yes/No

D.Wages :

(i) What is the mode of payment according

to which you are paid s Piece rate/

time rate.

(ii) which mode do you prefer and why 7

(iii) If time rated - daily/weekly/monthly

(iv) What is your present increment if any 7

(v) Do you get any allowances ? If so, please

specify the rate.

 164

(vi) Do you get any Bonus ?

If so, what is its

(vii) Are you satisfied with your present

emoluments ? s Yes/No
If not, what wages should be paid to

you for your job in your opinion ?

E) Trade Unions :

(i) Are you member of trade Union ? : Yes/No

If not, why ?

(ii) Is your trade union recognised

by the management ? : Yes/No.

(iii) Do you personally represent your

grievances to your supervisors ? or

Do you represent your case through

the unions ?

(iv) If you feel injustice has been done

to you, whom do you approach for

redress - s Supervisors/Union
Leaders/outsiders.

(v) Who negotiates with the management ?

Who interprets the contract who handles

the grievances in your union ?

(vi) How are your 'Worker Leaders' elected (process)

 165

(vii) Are you contended with the steps taken by your

union for ensuring your wages and job security ?

(viii) In the preceeding year, to what extent

has the union been successful in

negotiating with the management -

- Mainly successful/Mainly unsuccesful/

Partly successful.

(ix) Do you feel confidence in your union

Leaders ? sYes/No

If not, why ? s

(x) Are you able to devote much/some/no time to

union activities ?

(xi) Does your Union provide welfare

measures ? Pleasemention them. s

(xii) What is your attitude towards outside leaders ?

(xiii) Can you suggest any improvement in your

union activities ? :

F) Labour-Management Co-operation :

(i) Are you member of (a) Works Committee,

(b) Production Committee,

(c) Sarety Committee,

(d) Other Committees. If so, what are

your duties and responsibilities.

 166

(ii) What has the attitude of the management

towards the labour representatives in

these Committees ?

(iii) Do the workers* representatives and

Management representatives co-operative

in the Works Committee ? If not, why ?

(iv) Do you think such committees can

perform a useful function in

promoting industrial relation ?

0) Disputes s

(i) Have you taken part in any strike

during the period of your service ?

If yes, state reasons.

(ii) Do you think that the strike was

justified ?

(iii) Was the strike successful/partly

successful/unsuccessful. Give reasons

for success or failure.

H) Miscellaneous s

(i) Do you think that the management of

your establishment is sympathetic/

indifferent/unsynpathetic.
 167

Cii) What is your opinion about the role of

labour and welfare officer in your

establishment in maintaining good

industrial relations. x

(iii) Is there any suggestion box scheme s Yes/No

(iv) Does the management give credit

for the work done ? x

(v) Do you think that the management

makes any difference between Union

and Non-union workers 7

(vi) What is your attitude towards the

following x

(a) Recruitment, Transfer and

Promotion Policy, x

(b) Wages s

(c) Dismissal and discharges s

(d) Facilities & welfare measures t

(e) Social security measures x

(f) Working of the E.S.I. Scheme x

Cg) Grievance procedure x

(h) Workers participation in management:

=o000o=