Advertising Communication
Advertising Communication
Advertising Communication
No one knows exactly when companies started using advertising to stand out
from others. What makes sense and what is known for sure is that the earliest forms of
advertising were verbal. In ancient markets, the way vendors advertised their products
and services was by voice.
The term ‘advertising’ came up in the decade of the 1630s, but advertising is as
old as commerce. The history of advertising tells us that the earliest known forms date
back to the old ages.
The next stage in the history of advertising was the Industrial Revolution and the
advent of the printing press in the 17th Century. Along with books, people all over Europe
had the opportunity to read newspapers, magazines, and journals. Merchants and
manufacturers began to mass-produce brochures and trade cards. The world’s first
newspaper was published in Strasbourg in 1605. In 1841, the first advertising agency in
the United States was found by Robert Palmer, the son of a newspaper publisher who
considered himself an advertising agent. In 1842, Palmer bought large amounts of space
in various newspapers at a reduced price and then resold them at higher prices to
advertisers.
After World War II, television became the main source for promoting products
and services to the masses. The first commercial in the history of television advertising
was broadcast on July 1st, 1941, and lasted almost 10 seconds. Produced by the Biow
Company, the video promoted to a Bulova watch. The message was “America runs on
Bulova time”.
The Golden Age of advertising was between the 1960s and the 1980s.
Professionals began to think big ideas, rely on psychology and data and, of course,
allocate big budgets. In the 1960s, advertising became a real science with teams of
psychologists, focus groups and researchers. The great legend in advertising is David
Ogilvy, the “Father of Advertising”.
When it comes to advertising in the Spanish General Law, we must look for Article
2. “Advertising: any form of communication made by a natural or legal person, public or
private, in the exercise of a commercial, industrial, artisan or professional activity, for
the purpose of directly or indirectly promoting properties, services, or rights…
“Make it simple. Make it memorable. Make it inviting to look at. Make it fun to
read” (Leo Burnett). We must use:
- Simplicity.
- Seduction.
- Appropriate and coherent tone of communication.
There are words or messages that are forgotten with time, but the memory of the
tone endures. Because it is important what is said and how it is said (life itself; it is not
the same to shout to say something than to say it softly). The personality of the brand
has a lot to do with the tone of its communication. There are stories that when they are
told, they reach, either because they use sensitivity, or because they are told through
other media, or because of a mixture of all of them together.
EMOTIONAL PUBLICITY
The most powerful emotions are love and fear. “Powerful emotional currents
exist as a part of the human condition. Big brands find relevant way to exploit and make
the most of the emotional springs that already reside in the deepest of each one of us”.
The essential difference between emotion and reason is that emotion leads to action
while reason leads to conclusions. “Don’t sell a product, sell a quality, an experience or
a convenience that we can all relate to as desirable and invaluable or “priceless””
(MacCann Erickson).
Emotional advertising:
- It aspires to connect brands/products with consumers.
- It focuses on the desire to transcend the mere material satisfaction.
- Brands try to access the aspirational urges that underline human drives
(customer insights).
- It focuses on the long-term relationships with consumers, and it favors intimacy
and connectivity.
- The advertising message engages with consumers through intimate connections
that activate a positive attitude towards the brand.
The consumer will forget what you said, but they will never forget how you made
them feel… but be careful, advertising shouldn’t attempt to make consumers fall in love
with ads, but with the product showcased in them.
The way to become a lovemark is:
- From rational decision that makes consumers choose a brand to an irrational and
passionate decision that makes consumers love a brand and become loyal to it.
- Benefits: lovemarks conquer your heart as well as your mind.
- The concept of lovemarks was created by Kevin Roberts:
• Gain trust and respect from the consumers.
• Establish an emotional connection and long-lasting relationship between
brand/consumer.
• What drives human beings is emotion, not reason.
- The recipe to be a lovemark is:
• To put yourself in the customer’s shoes (insight).
• Do things with emotion.
• Use mystery, sensuality, without forgetting sound and movement. Take
advantage of the five senses.
Love and respect make up a lovemark, the perfect theory of Kevin Roberts,
consultant in creativity and emotional advertising. It is the difference between a
relationship and a transaction. The consumer has a life he wants to make better; he
wants to laugh. Humor gives us life, although psychologists say the best way to activate
the memory is emotion.
The world is overloaded with messages and information. Nothing catches our
attention, that’s why we must think about things that excite us, that surprise us; and the
way to achieve that is emotion. CocaCola is the perfect icon of emotional advertising.
INSIGHT
A customer insight is a deep reflection that reveals what people expect and want.
What is really relevant to them. It is the ability to put ourselves in their shoes. A deep
truth about the customer based in their behavior, beliefs, needs or desires that are
relevant to enable the identification with our target market. Deep observation about
the customers behavior that provide a sort of revelation or truth about them that might
inspire a creative strategy.
To know about our consumer in a deep way favors the empathy of the audience
with an advertising campaign, activates the identification and knowledge of the target
audience. In this way, the advertising actions communicate, inspire, and become
unforgettable.
BRIEFING
An advertising brief is a written document that contains the necessary and basic
information for the creation and execution of the advertising campaign. It provides the
fundamental guidelines for the advertising agency to develop the creative strategy and
the media strategy.
The advertising goals within the marketing plan are clear and measurable objectives:
- Launch of a new product/modified product.
- Recall/reinforce a product/keep the level of notoriety of the trademark/product.
- Change or improvement of the positioning/awareness or image of the
brand/product.
- Increase sales/market share.
- Increase the profitability or the use of the product.
- Increase of the value of shares.
- …
Fitting the general marketing strategy and coherent with our positioning define
clearly what we want to communicate:
- Copy strategy (axis of communication). Establish our promise.
- Arguments to back up our promise (reason why): support or warrant for our key
benefit.
The brief is the most important bit of information used by a client to an agency. A
good brief provides better results, saves money, and allows fair and agreed fees.
AXIS OF COMMUNICATION
CREATIVE STRATEGY
The creative strategy provides continuity to the brand’s advertising and must consist
in:
- Convincing (target market)
- That buying (the product)
- They will obtain (promise-key benefit)
- Due to (reason why)
In the creative strategy, it must be said that “me (advertiser) assure you (target
market) that if you buy this (product) with this special feature (advantage/key benefit)
you will obtain something (promise) due to this objective argument (reason why)”.
The promise is what the brand says it offers consumers (advantages or benefits)
related to the use of the product.
The key benefit is the main characteristic that makes the product do what it does
and makes the brand competitive. The most convincing, credible, distinctive, and
significant advantage that the product reports.
The reason(s) why are arguments that provide credibility to the promise. It is not
the reason why consumers should buy the product, but the reason that explains why
the key benefit is going to produce the expected effect. It is the set of supported
arguments that back up the promise made to the consumer.
CREATIVE AGENCY
STRATEGIC PLANNER
The strategic planner, also known as “the insight miner”, introduces and reads
consumer insights, the perspective an attitude of consumers in advertising process,
strategy and creative development. It explores data and research to find entries and
keys to boost the strategic planning.
The planner is the voice of the consumer within the agency, understanding their
needs, social values and meanings. To do this, they don’t only analyze the brand, the
product and the market, but also, from an anthropological approach, studies the target
audience of the communication in depth. Baskin and Pickton define the planner as an
insight miner and define their main function as the search for insights.
CREATIVE STRATEGY
Consumer insights, deep observations of our consumer behavior that offer some
kind of revelation/truth about them that can inspire our advertising proposal… those
are the keys that activate the creative process.
Data is not enough. In the client’s brief, the advertiser describes the target, but in
the advertising agency the account planner searches for the right insight. If you think
you know people, if you think you know your customers, if you think your opinion,
intuition or gut feeling can be the foundation of a good story, you are wrong. The basis
to get to know the customers is market research that will help us identify insights and
raise communicative solutions.
The creative strategy is the solution proposed within the advertising agency by the
strategic and creative team. It is their duty.
The role of the strategic and creative team in the agency goes through the following
process:
- Rhetoric codification of the communication axis and advertising concept.
- Elaboration of the actual messages (execution of the persuasive ideas) according
to the goals and positioning the client wants to achieve.
- Translation of the communication content into messages by combining image
and copy.
The creative department in the advertising agency is the responsible of making the
decisions concerning the content of the advertising messages. They have to jump from
the strategy statement (axis of communication) to an original idea that conveys the
strategy in an interesting, memorable and relevant way.
Creativity without strategy is called art, creativity with strategy is called advertising.
Creativity is what agencies and advertisers look for. It is the key to the advertising
business because, through creativity, the brand stands out from other brands.
Advertising creativity is conditioned by timing, budget, the client’s guidelines, the
chosen media and the efficiency of the results.
The First Media Revolution consisted of type letters and printing press. The Second
Media Revolution was the electronic media. The Third Media Revolution, the current
one, is all about web media.
Today, Internet penetration has reached unprecedented levels, with over 4.9 billion
people, or 63% of the global population, using the Internet regularly. This has opened
up a world of opportunities for businesses, advertisers, and marketers, who can now
reach audiences on a global scale and target them with more precision than ever before.
This includes social networks, and new worlds and technologies such as the Metaverse.
METAVERSE
The first ad in the Metaverse was carried out by First Choice and Leo Burnett. They
conducted a spot that seeks to communicate a credit card among young people with an
advert shot in the Metaverse. The creativity stands out from the usual serialized tone
associated with financial products. Featuring Mario and Pattie, two TV stars and
Metaverrrrrrrr protagonists, the spot parodies the idea that this is the first advert to be
shot in the Metaverse. The two characters are constantly interrupted by First Choice’s
marketing team, who make demands on the brand’s debut in the virtual environment:
from eye color to dances to more corporate references. From then on, many brands
have also created advertising campaigns in the Metaverse, such as Gucci, Nike, Wendy’s,
Coca Cola, Samsung, Carrefour…
Another technological tool with which brands can create advertising campaigns is
Artificial Intelligence (AI). Brands such as Levi’s, have done so.
The advantages of advertising with AI are:
- One of the most exciting developments in AI for advertising is machine learning,
which allows algorithms to learn from data and improve their performance over
time. This has led to the rise of programmatic advertising, where machines can
analyze user data in real-time and deliver personalized ads to individual users.
- The capability of image and video recognition. AI can analyze images and videos
to identify objects, people, and scenes, allowing advertisers to create more
targeted and relevant advertising content and save time in the creative process.
The cons of advertising with AI are related to ethical issues such as:
- Is there a way to differentiate between what has been originally created by a
human mind and what has been artificially created?
- Which is more valuable, an ad created by a human being, or one created by AI?
- Is it going to replace employees?
SWOT ANALYSIS
A SWOT analysis is a strategic planning tool used to identify and analyze the
Strengths, Weaknesses, Opportunities, and Threats of a business or organization. It
helps businesses to identify their internal strengths and weaknesses, as well as external
opportunities and threats, which can be used to inform decision-making and develop
strategies for success.
CDC
CdC is an event full of activities focused on brands and creativity, culminating in the
presentation of the National Spanish Creativity Awards. CdC is the annual event of the
Club de Creativos, a meeting point for communication and creativity professionals.
The CdC Awards recognize outstanding work in advertising, graphic design, and
visual communication across a wide range of categories. The awards are judged by a
panel of industry experts, including creative directors, art directors, designers, and other
advertising professionals.
Winning a CdC Award is a great honor and can be a significant boost to an advertising
agency’s reputation. It is also a valuable recognition for individual creatives, as winning
a CdC Award can help to further their careers and increase their visibility in the industry.
The media plan is a written document that summarizes the objectives and strategies
pertinent to the placement and spread of a company’s advertising messages. It is based
on the decisions made regarding the selection and combination of the best possible
supports to reach the intended number of exposures from our target market within the
limits of the media budget. The media plan is made up by:
- Media type: TV, for instance
- Support: for example, Telecinco, Antena3…
- Format: it can be a spot (30, 20”), tele promotion…
- Reach: number of people exposed to a particular advertising media, or a media
schedule during a specified period of time.
- Frequency: the average number of times a unique user saw your advert a given
time period.
- Rating (GRP): the percentage of universe who saw or heard a program at a given
time.
TYPES OF MEDIA
INFLUENCER MARKETING
The concept of “grandfluencers” comes from the combination of “grand”, the prefix
used to generate the word grandparent, and “influencer”, i.e., people with a certain
popularity on social networks. Without an exact definition, the neologism refers to older
people -aged 60 or over, or old enough to be grandparents- with a large following on
platforms that are especially young people, such as Tik Tok or Instagram. They are one
of the many recent phenomena that are redefining the limits of what an influencer is
supposed to be -traditionally linked to a profile of a young woman linked to fashion or
beauty issues. There is a context of cultural change with a predisposition towards
diversity and inclusion.
BRAND PLACEMENT