x1 Fold16 Gen2
x1 Fold16 Gen2
x1 Fold16 Gen2
Use this manual along with the advanced diagnostic tests to troubleshoot problems.
Important:
• This manual is intended only for trained service technicians who are familiar with products. Use this
manual along with the advanced diagnostic tests to troubleshoot problems effectively.
• Depending on the model, some hardware configuration and software programs might not be available on
the computer. Some statements in this manual might not be applicable to the computer.
• Before servicing a product, be sure to read all the information under Chapter 1 “Safety information” on
page 1 and Chapter 2 “Important service information” on page 19.
General safety
Follow these rules to ensure general safety:
• Observe good housekeeping in the area of the machines during and after maintenance.
• When lifting any heavy object:
1. Ensure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that you
think is too heavy for you.
• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
• Before you start the machine, ensure that other service technicians and the customer's personnel are not
in a hazardous position.
• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the
machine.
• Keep your tool case away from walk areas so that other people will not trip over it.
• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your hair is long, fasten it.
• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, about 8
centimeters (3 inches) from the end.
• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing, because metal
objects are good electrical conductors.
• Wear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might be hazardous to your eyes.
• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that
is worn or defective.
• Reinstall all covers correctly before returning the machine to the customer.
• Fan louvers on the machine help to prevent overheating of internal components. Do not obstruct fan
louvers or cover them with labels or stickers.
Electrical safety
Observe the following rules when working on electrical equipment.
CAUTION:
An electrical shock can occur only when there is a complete circuit. By observing the above rule,
you may prevent a current from passing through your body.
– When using testers, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages. Instructions for these
precautions are in the safety sections of maintenance information. Use extreme care when measuring high
voltages.
• Regularly inspect and maintain your electrical hand tools for safe operational condition.
• Do not use worn or broken tools and testers.
• Never assume that power has been disconnected from a circuit. First, check that it has been powered off.
• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,
nongrounded power extension cables, power surges, and missing safety grounds.
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and machine damage.
• Do not service the following parts with the power on:
– Power supply units
– Fans
– Units similar to those listed above
This practice ensures correct grounding of the units.
• If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem.
To determine whether there are any potentially unsafe conditions, use the following checklist at the
beginning of every service task. Begin the checks with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Turn off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and the frame ground.
b. The power cord should be the authorized type specified for your computer. Go to: https://
support.lenovo.com/partslookup.
c. Insulation must not be frayed or worn.
4. Check for cracked or bulging batteries.
5. Remove the cover.
6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of
any non-ThinkPad / non-Lenovo alterations.
7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
8. Check for worn, frayed, or pinched cables.
9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered
with.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted here.
Note: The use of a grounding system to guard against ESD damage is desirable but not necessary.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
– When working on a double-insulated or battery-operated system, use an ESD common ground or
reference point. You can use coax or connector-outside shells on these systems.
– Use the round ground prong of the ac plug on ac-operated computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a certified electrician.
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
PERIGO
PERIGO
PERIGO
PERIGO
PERIGO
PERIGO
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
VORSICHT
VORSICHT
VORSICHT
VORSICHT
VORSICHT
VORSICHT
VORSICHT
Important:
• Advise customers to contact the Lenovo Customer Support Center if they need any assistance in
obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for
Lenovo Support are available at:
https://pcsupport.lenovo.com/supportphonelist
• System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo
authorized service technicians are available in the following support site:
https://support.lenovo.com/us/en/solutions/ht505031
Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before replacing any FRUs
listed in this manual.
After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before
completing the service action.
To download software fixes, drivers, and UEFI BIOS, go to https://support.lenovo.com and follow the
instructions on the screen.
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:
• If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the
original FRU before you continue.
• Some computers have both a processor board and a system board. If you are instructed to replace either
the processor board or the system board, and replacing one of them does not correct the problem,
reinstall that board, and then replace the other one.
• If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error.
Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change.
Replace only the FRU that changed the symptoms.
Attention: The drive startup sequence in the computer you are servicing might have been changed. Be
extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect
drive, data or programs can be overwritten.
Strategy for replacing FRUs for CTO, special-bid, and standard models
This topic provides information about the model types and FRU identification.
Product definition
This topic introduces different model types and how to identify each type.
Special-bid model
This model is a unique configuration that has been negotiated between Lenovo and the customer. A unique
MTM consists of a 4-character MT, a 4-character model, and a numeric 2-character country code is provided
to the customer to place orders (example: 20AA000955). The country code assigned is numeric and does not
designate a specific country or region. The custom model fact sheet for the MTM indicates which country the
special bid MTM is set up for. Special-bid offering is not generally announced.
Standard model
Standard models (fixed configuration) are announced and offered to all customers. The MTM portion of the
machine label consists of a 4-character MT, a 4-character model, and an alphabetic 2-character country
code. The country code assigned is alphabetic and represents a designated country or region (example:
20AA0009UK).
FRU identification
To identify FRUs for a product, do the following:
1. Go to https://support.lenovo.com/partslookup.
2. Type the Machine Type in the corresponding field to get a general FRU list. Or type the Serial Number for
more detailed FRU information.
Some descriptions in this chapter might not apply to your particular computer.
Before you go to the checkout guide, be sure to read the following important notes.
Important notes:
• Only certified trained personnel should service the computer.
• Before replacing any FRU, read the entire page on removing and replacing FRUs.
• When you replace FRUs, it is recommended to use new nylon-coated screws.
• Be extremely careful during such write operations as copying, saving, or formatting. Drives in the
computer that you are servicing sequence might have been altered. If you select an incorrect drive, data or
programs might be overwritten.
• Replace a FRU only with another FRU of the correct model. When you replace a FRU, ensure that the
model of the machine and the FRU part number are correct.
• A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur
for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, ESD, or
software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is
defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU.
• Be careful not to replace a nondefective FRU.
What to do first
When you return a FRU, you must include the following information in the parts exchange form or parts return
form that you attach to it:
1. Name and phone number of service technician
2. Date of service
3. Date on which the machine failed
4. Date of purchase
5. Failure symptoms, error codes appearing on the display, and beep symptoms
6. Procedure index and page number in which the failing FRU was detected
7. Failing FRU name and part number
8. Machine type, model number, and serial number
9. Customer's name and address
Note: During the warranty period, the customer may be responsible for repair costs if the computer damage
was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper
maintenance by the customer. Following is a list of some common items that are not covered under warranty
and some symptoms that might indicate that the system was subjected to stress beyond normal use.
Before checking problems with the computer, determine whether the damage is covered under the warranty
by referring to the following list:
Checkout guide
Use the following procedures as a guide in identifying and correcting problems with the ThinkPad notebook
computer.
Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products,
prototype cards, or modified options can lead to false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the
operation.
Diagnosing problems
Many computer problems can be solved without outside assistance. If you experience a problem with your
computer, the first place to start is the troubleshooting information in your computer documentation. If you
suspect a software problem, see the documentation, including readme files and help information systems,
that come with the operating system or program.
The Vantage app is preinstalled on your computer. It supports the hardware scan function. It combines
diagnostic tests, system information collection, security status, and support information, along with hints and
tips for optimal system performance.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print
the log files created by the program. You need the log files when you speak to a Lenovo technical support
representative.
The troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. You can get the latest technical information and download device
drivers and updates from the Lenovo Support Web site at:
https://support.lenovo.com
To download and install a quick test program, go to https://www.lenovo.com/diags, and follow the instructions
on the Web site.
The following table displays the main items of the UEFI diagnostic program. Depending on the model, the
items might differ slightly.
Tests Tools
• Storage • System information
• Memory • Bad Block Recovery
• Battery • Smart Information
• CPU
• Display
• FAN
• Keyboard
• Mouse
• PCI Express
• Touch
To use the diagnostic medium you have created, do one of the following:
• If you have created the bootable diagnostic medium on a USB device, do the following:
1. Attach the USB device to the computer.
2. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page
24, and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on
page 31 for error code descriptions and troubleshooting hints.
3. When the logo screen is displayed, repeatedly press and release the F12 key. When the Boot Menu
window opens, release the F12 key.
4. Use the arrow keys to select USB HDD and then press Enter. The diagnostic program launches.
5. Follow the instructions on the screen to use the diagnostic program.
• If you have created the bootable diagnostic medium using a disc, do the following:
1. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page
24, and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on
page 31 for error code descriptions and troubleshooting hints.
2. Insert the disc into the optical drive.
3. Restart the computer.
4. When the logo screen is displayed, repeatedly press and release the F12 key. When the Boot Menu
window opens, release the F12 key.
5. Use the arrow keys to select ATAPI CDx (x: 0, 1, ...) and then press Enter. The diagnostic program
launches.
6. Follow the instructions on the screen to use the diagnostic program.
If you suspect a power problem, see the appropriate one of the following power supply checkouts:
• “Checking the ac power adapter” on page 25
• “Checking the built-in battery and operational charging” on page 25
Note: Noise from the ac power adapter does not always indicate a defect.
Ensure that you use the ac power adapter that is shipped with the computer to provide enough power to the
computer. Otherwise, a message will be displayed, prompting you that the computer will not be charged or
will be charged slowly.
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out of their use.
Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The
battery-status icon displays the percentage of battery power remaining and how long you can use your
computer before you must charge the battery.
To check whether the battery charges properly during operation, do the following:
1. Discharge the battery to 50% or lower.
2. Connect the computer to ac power to charge the battery. If the battery status icon in the Windows
notification area indicates that the battery is not charging, remove the battery and let it return to room
temperature.
3. Reinstall the battery. If the battery is still not charging, replace the battery.
4. Check the battery status icon again. If the same error still exists, replace the system board.
Passwords
You can set a power-on password, supervisor password, system management password, or hard disk
password in UEFI BIOS to prevent unauthorized access to your computer.
If any of these passwords has been set, a prompt for it will be displayed on the screen whenever the
computer is turned on. The computer does not start until the password is entered.
Note: If only a supervisor password is set, the password prompt will not be displayed when the operating
system is started.
You can set a power-on password, supervisor password, system management password, or NVMe
password in UEFI BIOS to prevent unauthorized access to your computer.
If any of these passwords has been set, a prompt for it will be displayed on the screen whenever the
computer is turned on. The computer does not start until the password is entered.
Note: If only a supervisor password is set, the password prompt will not be displayed when the operating
system is started.
Power-on password
A power-on password protects the system from being turned on by an unauthorized person. The password
must be entered before the operating system can be started. For instructions on how to remove the power-
on password, see “How to remove the power-on password” on page 29.
When prompted to enter an NVMe password, press F1 to switch between the admin NVMe password and
user NVMe password.
Supervisor password
The supervisor password protects the system information stored in UEFI BIOS. It provides the following
security features:
• If only a supervisor password is set, a password prompt is displayed when you try to enter the UEFI BIOS
menu. Unauthorized users cannot change most of the system configuration options in the UEFI BIOS
menu without the password.
• The system administrator can use the supervisor password to access a computer even if the user of that
computer has set a power-on password. The supervisor password overrides the power-on password.
• The system administrator can set the same supervisor password on many ThinkPad notebook computers
to make administration easier.
Attention: If the supervisor password has been forgotten and cannot be made available to the service
technician, there is no service procedure to reset the password. The system board must be replaced for a
scheduled fee.
You can enable the system management password to have the same authority as the supervisor password
to control security related features. To customize the authority of the system management password through
the UEFI BIOS menu:
1. Enter the UEFI BIOS menu.
If you have set both the supervisor password and the system management password, the supervisor
password overrides the system management password. If you have set both the system management
password and the power-on password, the system management password overrides the power-on
password.
If no supervisor password has been set, do the following to remove the power-on password:
1. Turn off the computer.
2. Remove the battery. For instructions on how to remove the battery, see “1040 Main built-in battery, sub
built-in battery, sub built-in battery cable and dummy sub built-in battery” on page 61.
3. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt will not
be displayed. The power-on password has been removed.
If a supervisor password has been set and is known to the service technician, do the following to remove the
power-on password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, tap the prompt. The Startup Interrupt Menu window is displayed.
3. In the Startup Interrupt Menu window, tap F1.
4. Type the supervisor password to enter the UEFI BIOS menu.
5. Select Security.
6. Select Password.
7. Select Power-On Password.
8. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New
Password field blank, and press Enter twice.
9. In the Changes have been saved window, press Enter.
10. Press F10 to save changes and exit.
If no supervisor password has been set, do the following to remove the system management password:
1. Turn off the computer and disconnect ac power.
If a supervisor password has been set and is known to the service technician, do the following to remove the
system management password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, tap the prompt. The Startup Interrupt Menu window is displayed.
3. In the Startup Interrupt Menu window, tap F1.
4. Type the supervisor password to enter the ThinkPad Setup program.
5. Select Security.
6. Select Password.
7. Select System Management Password.
8. Type the current supervisor password in the Enter Current Password field. Then leave the Enter New
Password field blank, and press Enter twice.
9. In the Changes have been saved window, press Enter.
10. Press F10 to save changes and exit the ThinkPad Setup program. The system management password
has been removed.
Power management
To reduce power consumption, the computer has two power management modes: sleep and hibernation.
Sleep mode
When the computer enters sleep mode, the screen goes blank and all internal devices are still powered on
with lower power consumption.
To resume the computer from sleep mode, press the power button.
Also, in either of the following events, the computer automatically returns from sleep mode and resumes
operation:
• The ring indicator (RI) is signaled by a serial device or a PC Card device.
• The time set on the resume timer elapses.
Note: The computer does not accept any input immediately after it enters sleep mode. Wait a few
seconds before taking any action to reenter operation mode.
Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it
before resuming normal operation. If you do disconnect it and then try to resume normal operation, you will
get an error message, and you will have to restart the system.
If you have defined one of the following actions as the event that causes the system to go into hibernation
mode, perform that action.
• Closing the lid.
• Pressing the power button.
Also, the computer goes into hibernation mode automatically after a period of inactivity specified in power
plan settings.
When the power is turned on, the computer returns from hibernation mode and resumes operation. The
hibernation file in the boot record on the solid-state drive is read, and system status is restored from the
solid-state drive.
Symptom-to-FRU index
This section contains following information:
• “Numeric error codes” on page 32
• “Error messages” on page 33
• “No-beep symptoms” on page 33
• “LCD-related symptoms” on page 34
• “Intermittent problems” on page 34
• “Undetermined problems” on page 35
The symptom-to-FRU index in this section lists symptoms and errors and their possible causes. The most
likely cause is listed first, in boldface type.
Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or
action, in sequence.” If replacing a FRU does not solve the problem, put the original part back in the
computer. Do not replace a nondefective FRU.
This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced
next.
A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be
any number.
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not
described there, go to “Intermittent problems” on page 34.
Note: For a device not supported by diagnostic codes in the ThinkPad notebook computers, see the manual
for that device.
Error messages
Table 2. Error messages
The battery installed is not supported by this system and Replace the battery.
will not charge.
Please replace the battery with the correct Lenovo battery
for this system.
Press the ESC key to continue.
This system does not support batteries that are not Replace the battery.
genuine Lenovo-made or authorized. The system will
continue to boot, but may not charge unauthorized
batteries. Press the ESC key to continue.
No-beep symptoms
Table 3. No-beep symptoms
No beep, power-on indicator on, LCD blank, and no 1. Run LCD Self Test.
POST. 2. Ensure that every connector is connected tightly and
correctly.
3. Reseat memory module.
4. Replace the system board.
No beep, power-on indicator on, and LCD blank during 1. Run LCD Self Test.
POST. 2. Reseat memory module.
3. Replace the system board.
No beep, power-on indicator on, LCD blank, and LED BIOS is performing memory retraining. Do not press the
indicators on Esc, F1 and F4 blink sequentially during power button to interrupt this process. Wait a few minutes
POST. until the logo screen is displayed.
The power-on password prompt appears. A power-on password or a supervisor password is set.
Type the password and press Enter.
The NVMe password prompt appears. An NVMe password is set. Type the password and press
Enter.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty.
However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and
it should be replaced.
Notes:
• This policy applies to all ThinkPad Notebooks purchased on 1 January, 2008 or later.
• Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot
guarantee that any replacement LCD will have zero pixel defects.
• One pixel consists of R, G, B sub-pixels.
When you turn on the computer and the LCD goes black, run LCD Self Test to help you determine whether
the LCD functions normally.
No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test.
POST. 2. Replace the system board.
Intermittent problems
Intermittent system hang problems might happen due to a variety of causes that have nothing to do with a
hardware defect, such as cosmic radiation, ESD, or software errors. FRU replacement should be considered
only when a problem recurs.
Undetermined problems
If the diagnostic tests did not identify the device that has failed, if wrong devices are installed, or if the
system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that
have no defects).
Verify that the power supply being used at the time of the failure is operating correctly. See “Power system
checkout” on page 24.
1. Turn off the computer.
2. Visually check each FRU for damage. Replace any damaged FRU.
3. Remove or disconnect all of the following devices:
a. Non-ThinkPad devices
b. Devices attached to the dock
c. Printer, mouse, and other external devices
d. Battery
e. Solid-state drive
f. External diskette drive or optical drive
g. Memory module
h. PC cards
4. Turn on the computer.
5. Determine whether the problem has been solved.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU):
a. System board
b. LCD assembly
Overview
Touch screen
Keyboard overview
Special keys
The special keys on the keyboard help you work more effectively.
Decrease volume
Increase volume
Chapter 5. Locations 39
Key / Key combination Function
Darken display
Brighten display
Print screen
Fingerprint reader
Notes:
• Do not apply foundation, cream, or other cosmetics or chemicals to the suede. Otherwise, the stand will
be dyed or stained.
• Do not clean the stand with wet hands or cloth. Otherwise, the suede surface might fade.
• Do not expose the stand to the sun or moisture for long periods of time.
• Clean the stand with a soft brush.
• Dry the stand if it gets wet accidentally.
• Excessive rubbing on the suede surface might cause wearing or discoloration, but will not affect the
functionality of the stand.
• The color of the stand might vary depending on the arrangement of the nap on the suede surface and the
way the stand is exposed to the light.
Chapter 5. Locations 41
Locating FRUs and CRUs
This topic introduces the following service parts:
• “Major FRUs and CRUs” on page 43
• “Miscellaneous parts” on page 45
• “Connector and cable guide” on page 45
Notes:
• Each FRU is available for all types or models, unless otherwise specified.
• CRU statement for customers:
You can resolve some problems with your product with a replacement part you can install yourself, called
a “Customer Replaceable Unit” or “CRU.” Some CRUs are designated as self-service CRUs and others
are designated as optional-service CRUs. Installation of self-service CRUs is your responsibility. For
optional-service CRUs, you can either install the CRU yourself or you can request that a Service Provider
install the CRU according to the warranty service for your product. If you intend on installing the CRU,
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your
product and are available from Lenovo at any time upon request. You can find a list of CRUs for your
product in this Hardware Maintenance Manual. An electronic version of this manual can be found at
https://support.lenovo.com. Click Documentation and then follow the on-screen instructions to find the
manual for your product. You might be required to return the defective CRU. When return is required: (1)
return instructions, a prepaid shipping label, and a container will be included with the replacement CRU;
and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU
within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty
documentation for full details.
• Your computer contains the following types of CRUs and FRUs:
– Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or
by trained service technicians at an additional cost.
– Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater
skill level. Trained service technicians can also provide service to install or replace the parts under the
type of warranty designated for the customer’s machine.
– FRUs: Refer to parts that must be installed or replaced only by trained service technicians. If customers
choose to replace the FRUs by themselves, the product warranty might be affected.
a
g
b
f c
e d
Chapter 5. Locations 43
Table 5. Major FRUs and CRUs (continued)
6 Speaker assembly No No
7 USB-C board No No
8 USB-C board bracket No No
9 M.2 2242 solid-state drive No No
10 Sub built-in battery cable No No
21 System board No No
22 Heatsink No No
a ThinkPad Bluetooth TrackPoint Keyboard* Yes No
Notes:
• Depending on the computer model, the computer might look different from the illustration above.
• The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might
not come with the computer, and users might order it from https://pcsupport.lenovo.com/lenovorecovery,
though additional shipping and handling fees might apply.
Label kit: No No
• Label
• Spec
Note: Depending on the computer model, some connectors or cables might not be available.
Chapter 5. Locations 45
Table 7. System board connector and cable guide
5 Sub battery connector (internal) Sub battery cable The sub battery comes with the
cable. Connect one end to the sub
battery and the other end to this
connector.
6 Speaker-microphone-power- Speaker-microphone-power- Speaker-microphone-power-
button-and-volume-button button-and-volume-button cable button-and-volume-button cable is
connector (internal) included in the OLED assembly.
7 USB-C sub-board connector USB-C sub-board cable Connect one end to the USB-C
(internal) sub board and the other end to this
connector.
8 P sensor WWAN Main connector P sensor WWAN Main cable The wireless antenna comes with
(internal) the cable. Connect the cable to this
connector.
9 M.2 Solid-state drive slot (internal) No Insert a solid state drive into this
slot.
10 Camera connector (internal) Camera cable The camera comes with the cable.
Connect the cable to this
connector.
11 P sensor MIMO2 connector P sensor MIMO2 cable The wireless antenna comes with
(internal) the cables. Connect the cable to
this connector.
12 Nano-SIM-card slot (external) No Insert a Nano Subscriber Identity
Module (SIM) card into this slot.
13 Reset button connector (internal) No The reset button is on the system
board.
14 USB-C (Thunderbolt 4) connector No Connect a USB-C compatible or
(external) Thunderbolt 4 compatible device
to this connector.
15 Lid sensor connector (internal) No The lid sensor is on the system
board.
16 Speaker connector (internal) Speaker cable The speaker comes with cable.
Connect the cable to this
connector.
17 Wireless LAN connectors (internal) Wireless antenna assembly cable The wireless antenna assembly
comes with the cables. Connect
the cables to these connectors.
Chapter 5. Locations 47
48 X1 Fold 16 Gen 1 Hardware Maintenance Manual
Chapter 6. FRU replacement notices
Read this chapter carefully before replacing any FRU.
Note: The silicone grease can be applied to the surfaces of the microprocessor and heatsink to eliminate air
gaps.
Screw notices
Loose screws can cause a reliability problem. In your computer, this problem is addressed with special
nylon-coated screws that have the following characteristics:
• Keep the screw kit in your tool bag. For the part number of the screw kit, go to:
https://support.lenovo.com/partslookup
• Plastic to plastic
Turn an additional angle of 90 degrees after the screw head touches the surface of the plastic part.
Notes:
• Ensure that you use the correct screw. It is recommended to use new screws for replacements. If you
have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information table
for each step.
• Ensure torque screwdrivers are calibrated correctly following country specifications.
Sensor calibration
If your system board or LCD unit has been replaced, do the following to make sensor calibration:
1. Download the Windows Sensor Calibration Tool from https://support.lenovo.com.
2. Extract the tool into a local driver, such as D:\WinCalibration.
3. Type WindowsCalibrationTool.exe –Calibrate AG –UpdateISS –exportallfiles results –minimal –noenter
2000 >result.txt to create a Update.bat file as shown. Then, copy the file to the same folder of the
Windows Sensor Calibration Tool.
If you replace the system board, you must restore the serial number of the system unit to its original value.
The serial number of the system unit is written on the label attached to the bottom of the computer.
If you cannot find the serial number of the system unit on the bottom of the computer, try the following
method to get the number:
Note: For Intel models, before you perform the operation, ensure that the UEFI/Legacy setting within the
Startup menu in the ThinkPad Setup program is set to UEFI Only.
1. Connect a USB memory key to the computer.
2. Go to https://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a
Maintenance Key.
Note: Only an authorized Lenovo service technician can access the above Web site.
3. Restart the computer.
4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is
displayed.
After you replace the system board, do the following to restore the serial number of the system unit:
1. Connect the Maintenance Key to the computer.
2. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is
displayed.
3. Type 1 under Enter the action desired, then press Enter. The ThinkPad Serial Number Update Utility for
Asset ID screen is displayed.
4. Type 1 under Enter the action desired, then press Enter. Then follow the instructions on the screen to
restore the serial number of the system unit.
The algorithm that generates the number is designed to provide unique IDs until the year A.D. 3400. No two
computers in the world have the same number.
When you replace the system board, perform the following steps to create a new UUID for the system board
if the system board does not have a UUID:
Note: For Intel models, before you perform the operation, ensure that the UEFI/Legacy setting within the
Startup menu in the ThinkPad Setup program is set to UEFI Only.
1. Connect a USB memory key to the computer.
2. Go to https://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a
Maintenance Key.
Note: Only an authorized Lenovo service technician can access the above Web site.
3. Restart the computer.
4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface
is displayed.
5. Type 2 under Enter the action desired, then press Enter. The Auto UUID generation utility interface is
displayed.
6. Type y under Change UUID. OK? [Y/N], then press Enter. A new UUID is created and written. If a valid
UUID already exists, it is not overwritten.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write
function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key.
1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and
then restart the computer.
2. From the main menu, select 6. Set ECA Information.
After an ECA has been applied to the machine, the EEPROM must be updated to reflect the ECA's
application. Use the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance
Key to update the EEPROM.
Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the
same as the machine type of the machine that had the ECA applied to it.
1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and
then restart the computer.
2. From the main menu, select 6. Set ECA Information.
3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the
instructions on the screen. To write the box build date, select 4. Write box build date from EEPROM,
and follow the instruction on the screen.
If the system board is being replaced, try to read the ECA information from the old system board and transfer
the information to the new system. If the system board is inoperable, this will not be possible.
General guidelines
When removing or replacing a FRU, be sure to observe the following general guidelines:
1. Do not try to service any computer unless you have been trained and certified. An untrained person runs
the risk of damaging parts.
2. Before replacing any FRU, review Chapter 6 “FRU replacement notices” on page 49.
3. Begin by removing any FRUs that have to be removed before replacing the failing FRU. Any such FRUs
are listed at the beginning of each FRU replacement section. Remove them in the order in which they are
listed.
4. Follow the correct sequence in the steps for removing a FRU, as given in the illustrations by the numbers
in square callouts.
5. When turning a screw, turn it in the direction as given by the arrow in the illustration.
6. When removing a FRU, move it in the direction as given by the arrow in the illustration.
7. To put the new FRU in place, reverse the removal procedure and follow any notes that pertain to
replacement.
8. When replacing a FRU, use the correct screws as shown in the replacement procedures.
DANGER
Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets,
disable the built-in battery, and then disconnect any interconnecting cables.
Attention:
• After replacing a FRU, do not turn on the computer until you have made sure that all screws, springs, and
other small parts are in place and none are loose inside the computer. Verify this by shaking the computer
gently and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short circuits.
• The system board is sensitive to, and can be damaged by ESD. Before touching it, establish personal
grounding by touching a ground point with one hand or by using an ESD strap.
Note: After you finish the servicing, ensure that you install the nano-SIM card back into the slot firmly.
Note: The length of the screwdriver head should be less than or equal to 7mm.
Note: Use the pry tool to insert from the areas near the two screw holes to pry up the rear cover. Do not
insert from the other areas. Otherwise, it might cause component damage.
Item Item
1 Wechat label (only for PRC) 2 CPU label
F H G
B A
A
E
I
D
Note: When installing the rear cover, press the whole area of the rear cover to ensure that it is installed
firmly.
1030 Heatsink
For access, remove this FRU:
• “1010 Rear cover ” on page 57
• “1020 Rear cover adhesive tape kits” on page 59
1e
1c
1b
1a
1f
1d
1g
Note: Ensure that you hold the lateral side of the vapor chamber in either of the ways as shown below. It is
not recommended that you hold only the heat pipe part by hand. Otherwise, the heat pipe might bend.
1040 Main built-in battery, sub built-in battery, sub built-in battery cable
and dummy sub built-in battery
DANGER
Use only the Lenovo authorized battery specified for the computer. Any other battery could ignite or
explode.
The Vantage app provides an automatic battery diagnostic test that determines if the built-in battery is
defective. A built-in battery FRU should not be replaced unless this diagnostic test shows that the battery is
defective. The only exception to this is if the built-in battery is physically damaged or a customer is reporting
a possible safety issue.
If the Vantage app is not installed on the computer, the customer should download and install the program to
diagnose the built-in battery, before getting a non-physically damaged built-in battery replaced. Note that the
replacement of a physically damaged built-in battery is not covered by the warranty.
When installing:
• Push the end of the cable down to the connector to attach it firmly.
• Ensure that the rear cover is secured in place. Otherwise, the battery connection may fail.
When installing:
• Push the end of the cable down to the connector to attach it firmly.
• Ensure that the rear cover is secured in place. Otherwise, the battery connection may fail.
Note: When either of the batteries is in red status, check the other battery. If the cycle count of the other
battery is over 750, replace the two batteries together.
Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and
permanent loss of data.
When handling the M.2 solid-state drive, observe the following guidelines:
• Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for
frequent changes or replacement.
• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.
• Do not apply pressure to the M.2 solid-state drive.
• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise the M.2 solid-state
drive might get damaged.
• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive
on a soft material, such as cloth, to absorb physical shocks.
When installing: Ensure that you connect the orange cable to the main connector, the blue cable to the
auxiliary connector, the white cable to the M1 connector, and the grey cable to the M2 connector.
When installing:
• Ensure that the connector is attached firmly.
• Ensure that the cable is routed properly.
Removal steps of the USB-C board bracket, USB-C cable and USB-C board
3 M1.6 × 2.0 mm, flat head, nylon-coated (3) Silver 0.098 +/-0.01 Nm
(1.0+/-0.1kgf-cm)
Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench
can subject the accelerometer to as much as 6000 G's of shock.
• Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or
composite.
• Avoid rough handling of any kind.
• At every point in the process, be sure not to drop or stack the system board.
• If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a
corrugated conductive surface.
• Avoid bending a system board and hard pushing to prevent cracking at each BGA (Ball Grid Array)
chipset.
10 M1.6 × 2.6 mm, flat head, nylon-coated (4) (for WLAN models) Black 0.098 +/-0.01 Nm
(1.0+/-0.1kgf-cm)
M1.6 × 2.6 mm, flat head, nylon-coated (3) (for WWAN models)
11 M1.6 × 2.0 mm, flat head, nylon-coated (4) Silver 0.098 +/-0.01 Nm
(1.0+/-0.1kgf-cm)
When installing:
• For WLAN model, ensure that you paste the mylar sheet on the nano-SIM-card slot marked a as shown
below.
3 M1.6 × 2.6 mm, flat head, nylon-coated (3) Silver 0.098 +/-0.01 Nm
(1.0+/-0.1kgf-cm)
Note: The OLED panel is part of OLED assembly. It is fixed in frame cover by red screws. Do not loosen
these red screws.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
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This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
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Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
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Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
Abbreviation Term
BGA Ball Grid Array
Printed in China
*1PSP41G92286*