Esther Dianabasi Okon CV

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ESTHER DIANABASI OKON

Contact Address: 4th


Avenue Gwarimpa, Abuja Telephone: +2347051334788 Email Address:[email protected]
Nationality: Nigerian Marital Status: Single D.O.B: August 10, 1999 Gender: Female

PERSONAL SUMMARY
Esther is a graduate of Banking & Finance with a sound academic background, passion for excellence and a great
appetite for learning, looking to secure a graduate trainee position in a reputable company built around a
dynamic and fast paced business environment, experienced professionals, and realistic corporate policies where
there are opportunities for continuous training as well as personal, professional, and organizational growth.

Wishing to leverage great interpersonal and collaborative skills, strong analytical and problems solving skills,
creativity as well as very strong verbal and written communication skills to help the organization achieve
corporate goals.

PROFESSIONAL EXPERIENCE
AG Technology, Abuja (National Youth Service Corps) Oct. 2021 – Oct. 2022
Customer Service Representative & Marketing Personnel
 Developed profitable relationships with current and prospective customers and provided exceptional
customer support through attentiveness and extensive product knowledge.
 Identified prospective customers by using business directories, participating in organizations, clubs and
attending trade shows and conferences.
 Prepare proposals, quotes, contracts, or presentations for potential solar customers.
 Provided customers with information relating to product availability, substitution options and pricing, as
well as solicited prospective customers.
 Investigated and resolved grievances from existing and prospective customers and forwarded unresolved
complaints to designated departments for additional investigation.
 Demonstrated strong understanding of our products and services, guidelines, usage, and product
performance.
 Leveraged people-skills and product conviction to create an environment that empowers each homeowner
to choose green energy over the expensive and unsustainable utility alternative.

EDUCATION
University of Uyo, Uyo, Akwa Ibom State Nov. 2016 - Sept. 2021
 Bachelor of Science, Banking & Finance
 Second Class Honours division

SKILLS
 Ability to maintain a high-level customer service culture reinforced by effective customer interaction and
follow-ups
 Proven ability to be able to multitask, complete projects on time and on budget, and be able to adapt to
changing priorities
 Exceptional knowledge of and adherence to all company policies and procedures
 Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically
 Strong ability to manage multiple projects and meet deadlines
 Ability to work both independently and in a team environment
 Capable of working in a demanding, deadline driven environment with a focus on details and accuracy
 Solid analytical and diagnostic skills and ability to break down complex issues and implementing appropriate
resolutions
 Solid understanding of basic finance and banking issues

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