Statement of Applicability

Information Security Management System

Code: ISMS-RE-003

Version: 1.0

Date of version: 15/08/2021

Created by: Genio Maiolo, Principal Consultant TrustedImpact

Approved by: Matt Fielder - Global Manager - Information Systems

Confidentiality level: Public

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© 2020 WiseTech Global 15 August 2021
Change history

Version Date Description of change Authorised By**

Draft A 26/04/2021 Initial draft document creation for final approval Matt Fielder

Updated controls as Planned where relevant.

Draft B 21/05/2021 Renato Battaglia
Classified this document as public

Julian McAlpine
Draft C 02/08/2021 Reviewed/approved via meeting
Matt Fielder

1.0 15/08/2021 FINAL Matt Fielder

** ISMS related documentation, such as this, must adhere to the ISMS Document and Record
Control Procedure for creation, approval, distribution, usage, and updates of documents and
records.

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© 2020 WiseTech Global 15 August 2021
Contents
1 Introduction ....................................................................................................................................................... 4
1.1 Purpose ............................................................................................................................................................................................. 4
1.2 Audience ........................................................................................................................................................................................... 4
1.3 Reference Documents ............................................................................................................................................................. 4
2 Related Documents ......................................................................................................................................... 4
3 Review and Approval...................................................................................................................................... 4
4 Applicability of Controls................................................................................................................................ 5

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1 Introduction
1.1 Purpose
The purpose of this document is to list the applicability of each of the controls as they relate to
WiseTech Global, the objective of these controls and how they are implemented.

This document includes all controls listed in Annex A of the ISO/IEC 27001 standard. Controls apply
to the entire Information Security Management System (ISMS) scope.

Understanding and managing risk provides greater certainty and security for WiseTech Global
employees, contractors and third parties. From this, we can be better informed, more decisive, and
confident that the delivery of products and services is protected.

1.2 Audience
This document is intended for use by all WiseTech Global Information Services Department
employees and contractors who support WiseTech Global's ISMS delivery.

This document is used in conjunction for with the ISO27001 Certification for externally interested
parties such as auditors, clients, and potential customers.

1.3 Reference Documents

 ISO/IEC 27001 standard, clause 6.1.3 d)

2 Related Documents
This document should be read in conjunction with the other Information Security Management
System documents:

 Information Security Policy

 Information Security Risk Management Framework
 Information Security Risk Assessment and Risk Treatment Report

3 Review and Approval

This Statement of Applicability will be reviewed annually by the IT GRC Consultant – Information
Security and approved by the Global Manager - Information Systems before issue.

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4 Applicability of Controls
Applicability
ID Controls according to ISO/IEC 27001 Control Detail Justification for Exclusion
(YES/NO)

A.5 Information security policies

A.5.1 Management direction for information security

A set of information security policies shall be defined, approved by management,

A.5.1.1 Policies for information security Yes published, and communicated to employees and relevant external parties.

Review of the policies for information Information security policies shall be reviewed at planned intervals, or if significant
A.5.1.2 Yes
security changes occur, to ensure their continuing suitability, adequacy, and effectiveness.

A.6 Organization of information security

A.6.1 Internal organization

Information security roles and

A.6.1.1 Yes All information security responsibilities shall be defined and allocated.
responsibilities

Conflicting duties and areas of responsibility shall be segregated to reduce opportunities

A.6.1.2 Segregation of duties Yes
for unauthorised or unintentional modification or misuse of WiseTech's assets.

A.6.1.3 Contact with authorities Yes Appropriate contacts with relevant authorities shall be maintained.

Appropriate contacts with special interest groups or other specialist security forums and
A.6.1.4 Contact with special interest groups Yes
professional associations shall be maintained.

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 WiseTech does not operate with traditional Project Management processes, but rather templates
Information security in project
A.6.1.5 Yes and workflows within their work/time management tool. Information security shall be addressed
management where applicable.

A.6.2 Mobile devices and teleworking

A policy and supporting security measures shall be adopted to manage the risks
A.6.2.1 Mobile device policy Yes
introduced by using mobile devices.

A policy and supporting security measures shall be implemented to protect information

A.6.2.2 Teleworking Yes
accessed, processed, or stored at teleworking sites.

A.7 Human resource security

A.7.1 Prior to employment

Background verification checks on all candidates for employment shall be carried out in
accordance with relevant laws, regulations, and ethics. They shall be proportional to the
A.7.1.1 Screening Yes
business requirements, the classification of the information to be accessed, and the
perceived risks.

The contractual agreements with employees and contractors shall state their and
A.7.1.2 Terms and conditions of employment Yes
WiseTech's responsibilities for information security.

A.7.2 During employment

Management shall require all employees and contractors to apply information security
A.7.2.1 Management responsibilities Yes
following WiseTech's established policies and procedures.

All employees of WiseTech and, where relevant, contractors shall receive appropriate
Information security awareness,
A.7.2.2 Yes awareness education and training and regular updates in organisational policies and
education, and training
procedures, as relevant to their job function.

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 There shall be a formal and communicated disciplinary process to take action against
A.7.2.3 Disciplinary process Yes
employees who have committed an information security breach.

A.7.3 Termination and change of employment

Information security responsibilities and duties that remain valid after termination or
Termination or change of employment
A.7.3.1 Yes change of employment shall be defined, communicated to the employee or contractor,
responsibilities
and enforced.

A.8 Asset management

A.8.1 Responsibility for assets

Assets associated with information and information processing facilities shall be

A.8.1.1 Inventory of assets Yes
identified, and an inventory of these assets shall be drawn up and maintained.

A.8.1.2 Ownership of assets Yes Assets maintained in the inventory shall be owned.

Rules for the acceptable use of information and assets associated with information and
A.8.1.3 Acceptable use of assets Yes
information processing facilities shall be identified, documented, and implemented.

All employees and external-party users shall return all of WiseTech's assets in their
A.8.1.4 Return of assets Yes
possession upon termination of their employment, contract, or agreement.

A.8.2 Information classification

Information shall be classified in terms of legal requirements, value, criticality, and

A.8.2.1 Classification of information Yes
sensitivity to unauthorised disclosure or modification.

An appropriate set of procedures for information labelling shall be developed and

A.8.2.2 Labelling of information Yes
implemented according to WiseTech's information classification scheme.

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 Procedures for handling assets shall be developed and implemented following the
A.8.2.3 Handling of assets Yes
information classification scheme adopted by WiseTech.

A.8.3 Media handling

Procedures shall be implemented to manage removable media following the

A.8.3.1 Management of removable media Yes
classification scheme adopted by WiseTech.

A.8.3.2 Disposal of media Yes Media shall be disposed of securely when no longer required, using formal procedures.

Media containing information shall be protected against unauthorised access, misuse, or

A.8.3.3 Physical media transfer Yes
corruption during transportation.

A.9 Access control

A.9.1 Business requirements of access control

An access control policy shall be established, documented, and reviewed based on

A.9.1.1 Access control policy Yes
business and information security requirements.

Access to networks and network Users shall only be provided with access to the network and network services they have
A.9.1.2 Yes
services been specifically authorised to use.

A.9.2 User access management

Yes Formal user registration and de-registration process shall be implemented to enable the
A.9.2.1 User registration and de-registration
assignment of access rights.

Yes A formal user access provisioning process shall be implemented to assign or revoke
A.9.2.2 User access provisioning
access rights for all user types to all systems and services.

A.9.2.3 Management of privileged access rights Yes The allocation and use of privileged access rights shall be restricted and controlled.

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 Management of secret authentication Yes The allocation of secret authentication information shall be controlled through a formal
A.9.2.4
information of users management process.

A.9.2.5 Review of user access rights Yes Asset owners shall review users' access rights at regular intervals.

Yes All employees and external party users' access rights to information and information
A.9.2.6 Removal or adjustment of access rights processing facilities shall be removed upon termination of their employment, contract, or
agreement, or adjusted upon change.

A.9.3 User responsibilities

Yes Users shall be required to follow WiseTech's practices in the use of secret authentication
A.9.3.1 Use of secret authentication information
information.

A.9.4 System and application access control

Yes Access to information and application system functions shall be restricted following the
A.9.4.1 Information access restriction
access control policy.

Yes Where required by the access control policy, access to systems and applications shall
A.9.4.2 Secure log-on procedures
be controlled by a secure log-on procedure.

A.9.4.3 Password management system Yes Password management systems shall be interactive and shall ensure quality passwords.

Yes The use of utility programs capable of overriding system and application controls shall
A.9.4.4 Use of privileged utility programs
be restricted and tightly controlled.

A.9.4.5 Access control to program source code Yes Access to program source code shall be restricted.

A.10 Cryptography

A.10.1 Cryptographic controls

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 Policy on the use of cryptographic A policy on the use of cryptographic controls for protection of information shall be
A.10.1.1 Yes
controls developed and implemented.

A policy on the use, protection, and lifetime of cryptographic keys shall be developed
A.10.1.2 Key management Yes
and implemented through their whole lifecycle.

A.11 Physical and environmental security

A.11.1 Secure areas

Security perimeters shall be defined and used to protect areas that contain either
A.11.1.1 Physical security perimeter Yes
sensitive or critical information and information-processing facilities.

Appropriate entry controls shall protect secure areas to ensure that only authorised
A.11.1.2 Physical entry controls Yes
personnel are allowed access.

A.11.1.3 Securing offices, rooms, and facilities Yes Physical security for offices, rooms, and facilities shall be designed and applied.

Protecting against external and Physical protection against natural disasters, malicious attack, or accidents shall be
A.11.1.4 Yes
environmental threats designed and applied.

A.11.1.5 Working in secure areas Yes Procedures for working in secure areas shall be designed and applied.

Access points such as delivery and loading areas, and other points where unauthorised
A.11.1.6 Delivery and loading areas Yes persons could enter the premises, shall be controlled and, if possible, isolated from
information processing facilities to avoid unauthorised access.

A.11.2 Equipment

Equipment shall be sited and protected to reduce the risks from environmental threats
A.11.2.1 Equipment siting and protection Yes
and hazards and unauthorised access opportunities.

Equipment shall be protected from power failures and other disruptions caused by
A.11.2.2 Supporting utilities Yes
failures in supporting utilities.

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 Power and telecommunications cabling carrying data or supporting information services
A.11.2.3 Cabling security Yes
shall be protected from interception, interference, or damage.

A.11.2.4 Equipment maintenance Yes Equipment shall be correctly maintained to ensure its continued availability and integrity.

Equipment, information, or software shall not be taken off-site without prior

A.11.2.5 Removal of assets Yes
authorisation.

Security of equipment and assets off- The security shall be applied to off-site assets, taking into account the different risks of
A.11.2.6 Yes
premises working outside WiseTech's premises.

All equipment containing storage media shall be verified to ensure that any sensitive
A.11.2.7 Secure disposal or reuse of equipment Yes data and licensed software have been removed or securely overwritten before disposal
or re-use.

A.11.2.8 Unattended user equipment Yes Users shall ensure that unattended equipment has appropriate protection.

A clear desk policy for papers and removable storage media and a clear screen policy for
A.11.2.9 Clear desk and clear screen policy Yes
information processing facilities shall be adopted.

A.12 Operations security

A.12.1 Operational procedures and responsibilities

Yes Operating procedures shall be documented and made available to all users who need
A.12.1.1 Documented operating procedures
them.

Yes Changes to WiseTech, business processes, information-processing facilities, and

A.12.1.2 Change management
systems that affect information security shall be controlled.

Yes The use of resources shall be monitored and tuned, and projections made of future
A.12.1.3 Capacity management
capacity requirements to ensure the required system performance.

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 Separation of development, testing and Yes Development, testing, and operational environments shall be separated to reduce the
A.12.1.4
operational environments risks of unauthorised access or changes to the operational environment.

A.12.2 Protection from malware

Detection, prevention, and recovery controls to protect against malware shall be

A.12.2.1 Controls against malware Yes
implemented, combined with appropriate user awareness.

A.12.3 Backup

Backup copies of information, software, and system images shall be taken and tested
A.12.3.1 Information backup Yes
regularly following an agreed backup policy.

A.12.4 Logging and monitoring

Yes Event logs recording user activities, exceptions, faults, and information security events
A.12.4.1 Event logging
shall be produced, kept, and regularly reviewed.

Yes Logging facilities and log information shall be protected against tampering and
A.12.4.2 Protection of log information
unauthorised access.

Yes System administrator and system operator activities shall be logged, and the logs
A.12.4.3 Administrator and operator logs
protected and regularly reviewed.

Yes The clocks of all relevant information processing systems within an organisation or
A.12.4.4 Clock synchronization
security domain shall be synchronised to a single reference time source.

A.12.5 Control of operational software

Installation of software on operational Procedures shall be implemented to control the installation of software on operational
A.12.5.1 Yes
systems systems.

A.12.6 Technical vulnerability management

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 Information about technical vulnerabilities of information systems being used shall be
A.12.6.1 Management of technical vulnerabilities Yes obtained in a timely fashion. WiseTech's exposure to such vulnerabilities evaluated, and
appropriate measures are taken to address the associated risk.

Rules governing the installation of software by users shall be established and

A.12.6.2 Restrictions on software installation Yes
implemented.

A.12.7 Information systems audit considerations

Audit requirements and activities involving verification of operational systems shall be

A.12.7.1 Information systems audit controls Yes
carefully planned and agreed on to minimise business processes disruptions.

A.13 Communications security

A.13.1 Network security management

Yes Networks shall be managed and controlled to protect the information in systems and
A.13.1.1 Network controls
applications.

Yes Security mechanisms, service levels, and management requirements of all network
A.13.1.2 Security of network services services shall be identified and included in-network services agreements, whether these
services are provided in-house or outsourced.

Yes Groups of information services, users, and information systems shall be segregated on
A.13.1.3 Segregation in networks
networks.

A.13.2 Information transfer

Information transfer policies and Yes Formal transfer policies, procedures, and controls shall be in place to protect information
A.13.2.1
procedures transfer through the use of all types of communication facilities.

Yes Agreements shall address the secure transfer of business information between
A.13.2.2 Agreements on information transfer
WiseTech and external parties.

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A.13.2.3 Electronic messaging Yes The information involved in electronic messaging shall be appropriately protected.

Confidentiality or non-disclosure Yes Requirements for confidentiality or non-disclosure agreements reflecting WiseTech's
A.13.2.4
agreements needs to protect information shall be identified, regularly reviewed, and documented.

A.14 System acquisition, development and maintenance

A.14.1 Security requirements of information systems

Information security requirements The information-security related requirements shall be included in the requirements for
A.14.1.1 Yes
analysis and specification new information systems or enhancements to existing information systems.

Yes Information involved in application services passing over public networks is protected
Securing application services on public from fraudulent activity, contract dispute, and unauthorised disclosure and modification,
A.14.1.2
networks through the use of protections such as encryption, multifactor authentication, and
complex passwords

Yes The information involved in application service transactions shall be protected to

Protecting application services
A.14.1.3 prevent incomplete transmission, misrouting, unauthorised message alteration,
transactions
unauthorised disclosure, unauthorised message duplication, or replay.

A.14.2 Security in development and support processes

No The ISMS and audit scope focuses primarily on Information Services. Although the
A.14.2.1 Secure development policy development team are not in scope under the ISO27001 certification, they do have
detailed, robust policies/processes.

No The ISMS and audit scope focuses primarily on Information Services. Although the
A.14.2.2 System change control procedures development team are not in scope under the ISO27001 certification, they do have
detailed, robust policies/processes.

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 No The ISMS and audit scope focuses primarily on Information Services. Although the
Technical review of applications after
A.14.2.3 development team are not in scope under the ISO27001 certification, they do have
operating platform changes
detailed, robust policies/processes.

No The ISMS and audit scope focuses primarily on Information Services. Although the
Restrictions on changes to software
A.14.2.4 development team are not in scope under the ISO27001 certification, they do have
packages
detailed, robust policies/processes.

No The ISMS and audit scope focuses primarily on Information Services. Although the
A.14.2.5 Secure system engineering principles development team are not in scope under the ISO27001 certification, they do have
detailed, robust policies/processes.

No The ISMS and audit scope focuses primarily on Information Services. Although the
A.14.2.6 Secure development environment development team are not in scope under the ISO27001 certification, they do have
detailed, robust policies/processes.

No The ISMS and audit scope focuses primarily on Information Services. Although the
A.14.2.7 Outsourced development development team are not in scope under the ISO27001 certification, they do have
detailed, robust policies/processes.

No The ISMS and audit scope focuses primarily on Information Services. Although the
A.14.2.8 System security testing development team are not in scope under the ISO27001 certification, they do have
detailed, robust policies/processes.

Yes Acceptance testing programs and related criteria shall be established for new
A.14.2.9 System acceptance testing information systems, upgrades, and new versions.

A.14.3 Test data

Information Services test data shall be selected carefully, protected and controlled.
A.14.3.1 Protection of test data Yes

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 A.15 Supplier relationships

A.15.1 Information security in supplier relationships

Information security policy for supplier Yes Information security requirements for mitigating the risks associated with supplier's
A.15.1.1
relationships access to WiseTech's assets shall be agreed upon with the supplier and documented.

Yes All relevant information security requirements shall be established and agreed upon with
Addressing security within supplier
A.15.1.2 each supplier that may access, process, store, communicate, or provide IT infrastructure
agreements
components for WiseTech's information.

Yes Agreements with suppliers shall include requirements to address the information
Information and communication
A.15.1.3 security risks associated with information and communications technology services and
technology supply chain
product supply chain.

A.15.2 Supplier service delivery management

Monitoring and review of supplier Yes Organisations shall regularly monitor, review, and audit supplier service delivery.
A.15.2.1
services

Yes Changes to the provision of services by suppliers, including maintaining and improving
existing information security policies, procedures, and controls, shall be managed, taking
A.15.2.2 Managing changes to supplier services
into account the criticality of business information, systems, and processes involved and
re-assessment of risks.

A.16 Information security incident management

A.16.1 Management of information security incidents and improvements

Management responsibilities and procedures shall be established to ensure a quick,

A.16.1.1 Responsibilities and procedures Yes
effective, and orderly response to information security incidents.

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 Yes Information security events shall be reported through appropriate management channels
A.16.1.2 Reporting information security events
as quickly as possible.

Yes Employees and contractors using WiseTech's information systems and services shall be
Reporting information security
A.16.1.3 required to note any observed or suspected information security weaknesses in systems
weaknesses
or services.

Assessment of and decision on Yes Information security events shall be assessed, and it shall be decided if they are to be
A.16.1.4
information security events classified as information security incidents.

Response to information security Yes Information security incidents shall be responded to following the documented
A.16.1.5
incidents procedures.

Learning from information security Yes Knowledge gained from analysing and resolving information security incidents shall be
A.16.1.6
incidents used to reduce the likelihood or impact of future incidents.

Yes WiseTech shall define and apply procedures for identifying, collecting, acquiring, and
A.16.1.7 Collection of evidence
preserving information, which can serve as evidence.

A.17 Information security aspects of business continuity management

A.17.1 Information security continuity

Yes WiseTech shall determine its requirements for information security and information
A.17.1.1 Planning information security continuity
security management continuity in adverse situations, e.g. during a crisis or disaster.

Yes WiseTech shall establish, document, implement and maintain processes, procedures, and
Implementing information security
A.17.1.2 controls to ensure the required level of continuity for information security during an
continuity
adverse situation.

Yes WiseTech shall verify the established and implemented information security continuity
Verify, review and evaluate information
A.17.1.3 controls at regular intervals to ensure that they are valid and effective during adverse
security continuity
situations.

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 A.17.2 Redundancies

Availability of information processing Information processing facilities shall be implemented with redundancy
A.17.2.1 Yes
facilities sufficient to meet availability requirements.

A.18 Compliance

A.18.1 Compliance with legal and contractual requirements

Yes All relevant legislative statutory, regulatory, contractual requirements and WiseTech's
Identification of applicable legislation
A.18.1.1 approach to meet these requirements shall be explicitly identified, documented, and
and contractual requirements
kept up to date for each information system and WiseTech.

Yes Appropriate procedures shall be implemented to ensure compliance with legislative,

A.18.1.2 Intellectual property rights regulatory, and contractual requirements related to intellectual property rights and the
use of proprietary software products.

Yes Records shall be protected from loss, destruction, falsification, unauthorised access, and
A.18.1.3 Protection of records unauthorised release following legislative, regulatory, contractual, and business
requirements.

Privacy and protection of personally Yes Privacy and protection of personally identifiable information shall be ensured as required
A.18.1.4
identifiable information in relevant legislation and regulation where applicable.

Yes Cryptographic controls shall be used in compliance with all relevant agreements,
A.18.1.5 Regulation of cryptographic controls
legislation, and regulations.

A.18.2 Information security reviews

Yes WiseTech's approach to managing information security and its implementation (e.g.
Independent review of information
A.18.2.1 control objectives, controls, policies, processes, and procedures for information security)
security
shall be reviewed independently at planned intervals or when significant changes occur.

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 Yes Managers shall regularly review the compliance of information processing and
Compliance with security policies and
A.18.2.2 procedures within their area of responsibility with the appropriate security policies,
standards
standards, and any other security requirements.

Yes Information systems shall be regularly reviewed for compliance with WiseTech's
A.18.2.3 Technical compliance review
information security policies and standards.

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