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Aluna: Maria Eduarda da Silva Sá 3.

Shift work
4. Flexitime
Matrícula: 20170042
5. Annual leave
6. Part-time
10 Communication 7. Public holiday
Vocabulary 8. Childcare
9. Job title
1. Channels 10. Informal
2. Print 11. Formal
3. Face-to-face 12. Social
4. Briefings
5. Post Could/Would/Should/Shouldn´t
6. Electronic A: Could
7. Intranet
8. Blogs B: shouldn´t
9. Upload C: Would
10. Download
11. Workplace D: Could

Talking About Future Plans; Will E: should

1. You have a meeting now, so you can't phone F: should


Dimitri. But don't worry, I will do it.
G: should
2. What is Lance doing on Monday morning?
H: could
3. We are meeting the legal team on Tuesday.
WRITING
4. They're not going to attend the conference.

5. Mr. Shen and Mr. Lee are going to give a


Subject: Addressing the Issues at Your Branch
presentation together.
Dear Marcos,
6. After we upgrade our network, computer
security will not be a problem. I hope this email finds you well. I am writing to you
as the manager of the head office to discuss some
7. OK, then. I will write an e-mail to Jean-Luc.
of the problems that have been reported at your
8. We're going to redesign our website next branch. I appreciate your hard work and
month. dedication, but I also want to make sure that your
staff are happy and productive.
SKILLS
Based on the feedback I have received, I think the
1. C three biggest problems at your branch are:
2. A
3. E People don't like wearing formal clothes to the
4. F office all the time.
5. D
There are many long, informal meetings that take
6. B
a lot of time.
11 Culture
Employees who have children find the 8.30-5.30
Vocabulary working day very difficult.

1. Casual Fridays I suggest the following solutions to address these


2. Uniform problems:
10. Asked
11. Did not apply
Allow your staff to dress casually on Fridays, as
12. Saw
long as they maintain a professional appearance.
This will boost their morale and make them feel
SKILLS
more comfortable.
1. What are you good at?
Limit the duration and frequency of meetings,
and make sure they have a clear agenda and 2. Do you have any special skills?
outcome. This will save time and improve
3. What did you learn from your last job?
efficiency.
4. What didn't you like about your last job?
Offer flexible working hours or work-from-home
options for employees who have children, as long 5. What do you do in your free time?
as they meet their deadlines and targets. This will
reduce their stress and increase their loyalty. 6. What are your main interests?

I hope you will consider these suggestions and 7. What do you want to do in the future?
implement them as soon as possible. Please let 8. Where do you want to be in 10 years' time?
me know if you have any questions or concerns. I
look forward to hearing from you soon.
WRITING

Sincerely, A

1. Dislike
2. Awkward
Manager of the head office 3. Before
4. Team work
5. Good
12 Jobs 6. Is
7. Often
Vocabulary
8. Aren´t usually
1. Motivate 9. Don´t work
2. Cope with 10. Need to
3. Train
4. Set up
5. You deal with
B:
6. Organize
7. Manages 1. Japan
8. Develop 2. Malaysia
3. Indonesia
PAST SIMPLE AND PRESENT PERFECT

1. Studied
2. Applied
3. Got
4. Has taken
5. Has studied
6. Has always enjoyed
7. Has met
8. Has gone
9. Has visited

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