5420WKS 5 Managing Thermal Comfort at Work QG
5420WKS 5 Managing Thermal Comfort at Work QG
5420WKS 5 Managing Thermal Comfort at Work QG
SA W
& O
TH
R
K
L
• HEA
AC T
HSWA
GUIDE
•
QUICK
Managing thermal
comfort at work
July 2019
CONTENTS
1.0 Introduction 4
What is this guide about? 4
HSWA does not state minimum or maximum safe temperatures
for work 4
PCBUs must manage any risks from high or low temperatures
at work 5
figures
1 Human comfort 12
2 Thermal comfort scale 14
3 Thermal comfort in an indoor workplace 20
4 Thermal comfort in outdoor workplaces 21
Managing thermal
comfort at work
KEY POINTS
4
PCBUs must manage any risks from high or low
temperatures at work
Temperature at work needs to be managed like any other potential hazard in
the workplace. As a PCBU, you must first identify any hazards associated with
exposure to very high or low temperatures, then eliminate the risk those hazards
create so far as is reasonably practicable.
If the risk cannot be eliminated, you must minimise the risk (so far as is reasonably
practicable) by substitution, isolation, and adding engineering controls. If it is
not reasonably practicable to minimise with those controls, then administrative
controls and lastly, personal protective equipment (PPE) should be used. See the
sections Managing heat at work and Managing cold at work for examples.
For more detailed information on controlling health and safety risks at work
generally, see Worksafe guide Identifying, assessing and managing work risks
5
2.0
What does
the law say?
Your duty of care
Under HSWA’s primary duty of care, PCBUs are required to ensure, so far as
is reasonably practicable, the health and safety of workers. PCBUs must also
provide a work environment that is without risks to worker health and safety.
Workers and other persons in the workplace also have a duty to take reasonable
care to keep themselves, and others, safe while working.
See WorkSafe guide Introduction to the Health and Safety at Work Act for
more information.
See WorkSafe guide Worker engagement and participation for more information.
6
Consider a warehouse that may get uncomfortably hot for a few days at the
height of summer each year. The PCBU consulted with the affected workers
who suggested a number of control measures including:
–– providing personal fans
–– hiring portable air conditioning units
–– fitting more fans and vents into the roof
–– installing an air-conditioning system.
After consultation with the workers, considering the likelihood and severity
of the risk, the suitability of the control measures and lastly cost, the PCBU
decided to hire portable air conditioning units for the few days that it gets
too hot.
7
3.0
Thermal comfort
What is thermal comfort?
Thermal comfort describes whether a person feels too hot, too cold, or just right.
A person can be described as being ‘thermally comfortable’ when they are not
feeling either too hot or too cold.
SUMMER WINTER
8
4.0
Thermal discomfort
What is thermal discomfort?
A person feeling thermal discomfort will feel either too hot or too cold, but
it is not extreme enough for them to suffer illness or injury as a direct result.
While a work environment that causes thermal discomfort may not directly cause
illness or injury, it does have many disadvantages, for example:
–– workers can feel tired and irritable
–– they may be less productive and make more mistakes with their work
–– there’s a greater risk of someone making a mistake that could result
in an accident.
Thermal stress
Thermal stress is more severe than thermal discomfort. It happens when the
thermal environment is so extreme that the body begins to struggle to maintain
a stable core temperature. It can result in heat-related or cold-related illness or
injury to a person.
If there is a thermal stress risk (rather than a thermal discomfort issue), see
WorkSafe’s Guidelines for the management of work in extremes of temperature
for guidance on managing this risk.
9
Heat-related illness and injury
Heat-related illnesses and injuries can happen when the body’s means of
controlling its internal core temperature starts to fail. As well as air temperature,
factors such as work rate, humidity, and clothing may lead to heat-related illness
or injury.
Heat-related illnesses and injuries are progressive and symptoms can include:
–– headache
–– dizziness
–– heavy perspiration
–– increased heart rate
–– dehydration
–– fainting
–– heat rashes
–– muscle cramps
–– heat exhaustion (this is a serious condition)
–– heat stroke (this is a serious, potentially fatal condition).
Cold stress is a risk especially when working outdoors in cold weather or working
in artificially cold environments, such as refrigerated areas.
You can find more detailed information about preventing heat and cold-related
illness and injury in WorkSafe’s Guidelines for the management of work in
extremes of temperature
10
5.0
Influences on
thermal comfort
When most people think about how comfortable a work environment is, they
think of the air temperature (measured using a thermometer). However there
are many influences on how thermally comfortable a person may feel while
working. These influences (environmental and personal) may be independent
of each other, but together they contribute to a worker’s overall feeling of
thermal comfort or discomfort. Not everyone will respond the same way
to a thermal environment.
Environmental influences
Air temperature
Air temperature is how hot or cold the air around us is. Although this is the
easiest of all the influences to measure, it is not the only thing that needs to be
considered. If air temperature is the only measurement taken, it’s hard to predict
how the temperature will affect people.
Humidity
Humidity is the moisture content of the air. Humidity is especially important in
hot or high activity situations. If the air has a high moisture content (over 80%),
sweat will not evaporate as quickly, slowing a worker’s ability to stay cool and
making them feel hotter.
Relative humidity of between 40% and 70% is ideal, as it usually doesn’t have
a major impact on thermal comfort.
Radiant heat
Radiant heat is emitted from anything that’s hot, such as sunlight, furnaces,
dryers, and ovens. In time it will heat the air, but will heat people and solid
surfaces nearby more quickly.
Air speed
Air speed is the amount of air movement. Draughty or windy conditions will cool a
person. This can help cool people in hot situations, but chill them in cold situations.
Personal influences
Clothing
Clothing insulates workers from the environment and also traps body heat. It can
help keep workers warm in cold conditions, but hinder their ability to stay cool in
hot conditions.
Physical activity
As physical activity increases, so does the body’s heat production. In a cool
situation, physical activity can help to warm a person. In a hot situation, physical
activity can make a person feel even hotter.
11
Other factors
Other factors that may make a person more sensitive to high and low
temperatures include:
–– sex – males generally have a higher metabolic rate than females
–– age – younger and older people in particular
–– underlying health conditions
–– body build and weight
–– use of certain prescribed medicines
–– use of substances such as alcohol or illegal drugs
–– temporary health issues (such as diarrhoea, hangover, fever, dehydration,
and fatigue).
Clothing insulation
%
Humidity
Human Air speed
Comfort
FIGURE 1:
Radiant heat Human comfort
12
6.0
Assessing thermal
comfort at your work
Assessing thermal comfort at your place of work can be as simple as:
–– asking your workers how comfortable they are, and
–– making your own environmental observations.
-4 -3 -2 -1 0 1 2 3 4
Very cold Cold Cool Slightly Neutral Slightly Warm Hot Very hot FIGURE 2:
cool warm
Thermal comfort scale
This will tell you if there is any problem with thermal comfort from your workers’
point of view, and how severe or widespread it might be.
Air temperature
–– What are the hottest or coolest parts of the day?
–– What are the maximum or minimum temperatures?
–– What is the average temperature?
Set up a thermometer in the area you want to measure, but place it out of direct
sunlight and away from any radiant heat sources. Choose a period of time you
want to take readings at, for example, hourly, two-hourly or over a particular part
of the day.
Measurements should be taken daily for at least one to two weeks to get a
reliable average.
13
Humidity
–– Do any work processes create steam or moisture (eg a kitchen or laundry)?
–– Is there a lot of (or a little) humidity in the area where you live and work?
–– Do workers get very wet from sweat? In a dry environment, workers will hardly
notice sweat because it evaporates easily. If workers are sweating a lot, the
humidity may be high.
Radiant heat
–– Is there a lot of direct sunlight in the place of work, or does heat radiate
through poorly insulated building materials?
–– Is there any office machinery such as large computer banks or photocopiers
near work areas?
–– Does any work take place close to a source of heat like a furnace or oven?
Air movement
–– Is the air movement strong enough to create a cooling draft?
–– Is the air movement just blowing hot air over workers or is it actually
cooling them?
–– Is the work environment stuffy or does it lack ventilation?
Physical activity
–– Does anyone in your workplace have a job where medium to high levels
of physical activity are required?
–– Are workers mostly active or mostly sitting down?
–– Are work tasks highly repetitive?
Clothing
–– Are people sensibly clothed for the season and the temperature?
–– Does anyone need to wear protective clothing or equipment that will prevent
them from cooling down in hot conditions?
If a significant number of your workers are complaining of being too hot or too
cold (-3 to -2. or 2 to 3 on the scale in Figure 2) or you can see potential sources
of thermal discomfort at your work, you should make changes to improve the
work environment.
The following sections 7.0 Managing heat at work and 8.0 Managing cold at work
offer practical examples of action you can take to manage thermal influences
at work.
14
A workplace health and safety professional can do a workplace risk assessment
and develop a thermal stress management plan. You can find a list of workplace
health and safety professionals on the HAZANZ register or contact the
New Zealand Occupational Hygiene Society
15
7.0
Managing heat at work
Indoor workplaces
There are many ways to manage heat sources in indoor workplaces to maintain thermal comfort for workers.
Cool the air –– Install air conditioning – you should deal with any high radiant heat sources first (see below)
temperature or air conditioning may not be as effective.
Promote air –– Provide personal fans for workers – this is good for dealing with localised high temperatures
movement (but make sure they are not just blowing hot air around).
–– Install large diameter ceiling fans – they provide air movement over a wide area.
–– Install large exhaust fans, mounted in roofs and walls, these are useful for removing heated air
and drawing in cooler air from outside (assuming the air outside is cooler).
–– Where possible, make sure windows can be opened to let fresh air in (as long as it does not
interfere with building air conditioning systems).
Give workers time –– Schedule more frequent breaks to allow cooling off time.
to cool off –– Provide cool drinking water.
–– Encourage workers to drink plenty of water.
Schedule tasks with –– Schedule high activity tasks for cooler parts of the day such as early morning (ie start early,
the weather in mind finish early).
–– If possible, plan high activity tasks for cooler times of the year.
Minimise physical –– Introduce mechanical aids (lifting aids etc) that reduce the physical demands on workers
effort required by in hot environments.
workers –– Rotate ‘hot’ tasks or physically demanding tasks amongst workers.
Consider clothing/ –– Make sure the lightest possible clothing is being worn.
PPE requirements –– Choose uniforms that are made from natural, breathable fibres.
–– Give workers a range of options with uniforms or other required clothing so they can add and
remove layers as needed to remain comfortable.
–– Relax uniform requirements (eg untuck shirt or roll up sleeves).
–– Make sure wherever possible that PPE is light and breathable while still providing appropriate
protection.
–– Encourage workers to remove PPE during rest breaks to allow sweat evaporation.
Educate workers –– Make sure workers know what options are available to them to help them manage their own
and supervisors thermal comfort.
–– Train workers, managers, supervisors, and forepersons in the signs and symptoms of heat
illnesses and injuries.
–– Make sure first aiders know how to respond to heat illnesses and injuries.
16
Outdoor workplaces
Managing heat in outdoor workplaces is not as straight forward. Most controls involve reducing worker
exposure to heat sources.
Reduce exposure –– Where possible, provide shade from the sun while working.
to radiant heat –– Provide rest areas out of the sun.
–– Provide protection from solar heat and UV radiation, including:
-- sunhats
-- long sleeved clothing (loose fitting is best)
-- sun screen.
–– Shield workers from machinery that produces excessive heat.
Give workers time –– In hot weather schedule more frequent breaks to allow cooling off time. Break areas should be
to cool off shaded and out of the heat.
–– Provide cool drinking water.
–– Encourage workers to drink plenty of water.
Schedule tasks with –– Schedule high activity tasks for cooler parts of the day such as early morning (ie start early,
the weather in mind finish early).
–– If possible, plan high activity tasks for cooler times of the year.
Minimise physical –– Introduce mechanical aids (lifting aids etc) that reduce the physical demands on workers in hot
effort required by environments.
workers –– Rotate ‘hot’ tasks or physically demanding tasks amongst workers.
Consider clothing/ –– Make sure the lightest possible clothing is being worn.
PPE requirements –– Choose uniforms that are made from natural, breathable fibres.
–– Give workers a range of options with uniforms or other required clothing so they can add and
remove layers as needed to remain comfortable.
–– Make sure wherever possible that PPE is light and breathable while still providing appropriate
protection.
–– Encourage workers to remove PPE during rest breaks to allow sweat evaporation.
Educate workers –– Make sure workers know what options are available to them to help them manage their own
and supervisors thermal comfort.
–– Train workers, managers, supervisors, and forepersons in the signs and symptoms of heat
illnesses and injuries.
–– Make sure first aiders know how to respond to signs of heat illnesses and injuries.
17
8.0
Managing cold at work
Indoor workplaces
There are many ways to manage the cold in indoor workplaces to maintain thermal comfort for workers.
Raise the air –– Install heating systems, either localised or general heating.
temperature –– Make sure heating systems do not give off dangerous fumes into the workplace (such as unflued
LPG heaters).
–– Install thermal insulation in buildings, this will reduce heat loss in winter.
Warm workers using –– Provide radiant or infrared heating. This is an economical method for warming workers in large
radiant heat work areas.
Reduce time workers –– Schedule additional rest times to allow warming up time.
are exposed to cold –– Provide heated rest/break areas.
environments –– Rotate ‘cold’ tasks amongst workers.
–– Provide warm fluids for drinking such as hot drinks or soup.
–– Locate work activities in warmer parts of the building. For example, create a separate heated
area for sedentary administrative tasks in an unheated warehouse.
Consider clothing/ –– Make sure workers are suitably clothed for the conditions.
PPE requirements –– In extreme cold conditions (such as cool stores) make sure workers have extra protection such
as gloves and hats.
–– If the task requires fine manual work and gloves cannot be worn, the environment should be
warmed. This could be done locally using personal heating.
–– Provide insulated floor coverings and special footwear if workers have to stand for long periods
on cold floors.
–– Provide clothing that can be layered so workers can add or remove layers to stay comfortable
between low and high activity tasks.
Educate workers –– Make sure workers know what options are available to them to help them manage their own
and supervisors thermal comfort.
–– Train workers, managers, supervisors, and forepersons in the signs and symptoms of cold
illnesses and injuries.
–– Make sure first aiders know how to respond to signs of cold illnesses and injuries.
18
Outdoor workplaces
Managing cold in outdoor workplaces is not as straight forward. Most controls involve protecting workers
from the cold rather than attempting to warm the work environment.
Allow workers –– Provide mobile facilities that are heated so workers can warm up during break times.
opportunities –– Provide warm fluids for drinking such as hot drinks or soup.
to warm up
Schedule tasks with –– Schedule outdoor work for warmer times of the day.
the weather in mind –– If possible, plan outdoor work for warmer times of the year.
Consider clothing/ –– Make sure workers have personal protective clothing suitable for the outdoor conditions.
PPE requirements For example, water proof clothing for wet environments and thermal lined clothing for cold
environments.
–– Provide clothing that can be layered so workers can add or remove layers to stay comfortable
between low and high activity tasks.
Educate workers –– Make sure workers know what options are available to them to help them manage their own
and supervisors thermal comfort.
–– Train workers, managers, supervisors, and forepersons in the signs and symptoms of cold
illnesses and injuries.
–– Make sure first aiders know how to respond to signs of cold illnesses and injuries.
19
20
Examples of managing thermal comfort in an indoor workplace.
Air vents
Insultating hot
plant and pipes
Building insulation
Large diameter
ceiling fan
Dehumidifier
Personal
desk fan
Heat shield
Mechnical lifting
aid (loading truck)
Air conditioning
Mechnical
lifting aid Reflective coating
First aid kit Water cooler on windows
Examples of managing thermal comfort in outdoor workplaces.
Shaded
rest area
Personal
heating
inside cabs
https://www.audi.com/ci/en/renewed-brand.html
Cool
drinking
water
Protection SPF
50
from UV Sunscreen
radiation Heated
break
facilities
Provide
warm Facilities to
drinks dry clothes
and PPE
Breathable
clothing Clothing suitable
and PPE for cold/wet conditions
21
9.0
PPE and
thermal comfort
PPE is the ‘last line of defence’ after all other reasonably practicable actions
have been taken to eliminate and minimise risks to workers from hazards
in the workplace.
Some PPE can reduce the body’s ability to evaporate sweat. If it is bulky or
heavy, it may contribute to an increase in heat being generated inside the body.
Wearing PPE in warm/hot environments with high work activity rates may cause
thermal discomfort and increase the risk of heat-related illness or injury.
Avoid making workers wear all PPE all the time if it is only needed for specific
tasks or when certain hazards are present. Excessive PPE requirements can
create unnecessary thermal discomfort.
In situations where PPE is causing thermal discomfort (but not creating a risk
of heat-related illness or injury) you could:
–– allow workers to work more slowly
–– rotate workers out of hot environments more frequently
–– allow longer recovery times before re-starting high activity tasks
–– provide facilities for PPE to be dried and cooled during breaks
so that it can be worn again without any retained heat or moisture
–– consider scheduling work to cooler times of the day or year
–– regularly revisit your work processes to see if they could be automated
or alternative systems of work/controls introduced
–– regularly re-evaluate your PPE options. More modern PPE may be lighter
and provide improved levels of protection and comfort.
22
10.0
More
information
Worksafe guidance
Special guide
Introduction to the Health and Safety at Work Act
Quick guide
Identifying, assessing and managing work risks
Fact sheets
Reasonably practicable
Worker engagement
Personal protective equipment – a guide for businesses
Other guidance
Guidelines for the management of work in extremes of temperature
Legislation
Duty of care
Section 36 of the Health and Safety at Work Act 2015
Reasonably practicable
Section 22 of the Health and Safety at Work Act 2015
Links
HAZANZ register of workplace health and safety professionals
www.hasanz.org.nz
23
Notes
Disclaimer
This publication provides general guidance. It is not possible for WorkSafe to address every situation that
could occur in every workplace. This means that you will need to think about this guidance and how to apply
it to your particular circumstances.
WorkSafe regularly reviews and revises guidance to ensure that it is up-to-date. If you are reading a printed
copy of this guidance, please check worksafe.govt.nz to confirm that your copy is the current version.
worksafe.govt.nz
Except for the logos of WorkSafe, this copyright work is licensed under a Creative Commons
Attribution-Non-commercial 3.0 NZ licence.
In essence, you are free to copy, communicate and adapt the work for non-commercial purposes,
as long as you attribute the work to WorkSafe and abide by the other licence terms.
WSNZ_3287_Jul 19
ISBN 978-1-98-856735-8 (online)