Operation manual

Daikin Altherma hybrid heat pump

EHYHBH05AA
EHYHBH08AA Operation manual
English
EHYHBX08AA Daikin Altherma hybrid heat pump
Table of contents
Documentation set
Table of contents This document is part of a documentation set. The complete set
consists of:

Document Contains… Format

1 About this document 2
General Safety instructions that Paper (in the box of the
2 About the system 2 safety you must read before indoor unit)
2.1 Components in a typical system layout ..................................... 2 precautions operating your system
Operation Quick guide for basic
3 Operation 3 manual usage
3.1 Overview: Operation.................................................................. 3
3.2 The user interface at a glance ................................................... 3
User Detailed step­by­step Digital files on http://
reference instructions and www.daikineurope.com/
3.2.1 Buttons........................................................................ 3
guide background information support­and­manuals/
3.2.2 Status icons ................................................................ 3
for basic and advanced product­information/.
3.3 Space heating/cooling control ................................................... 4
usage
3.3.1 Setting the space operation mode .............................. 4
3.3.2 Using the room temperature home page .................... 4 Latest revisions of the supplied documentation may be available on
3.3.3 Using the leaving water temperature home pages the regional Daikin website or via your installer.
(main + additional) ...................................................... 4
3.4 Domestic hot water control ........................................................ 5
Available screens
3.4.1 Instant DHW (no tank installed) .................................. 5
3.4.2 Tank ............................................................................ 5 Depending on your system layout and installer configuration, not all
3.5 Schedules: Example.................................................................. 6 screens in this document may be available on your user interface.
3.6 Menu structure: Overview.......................................................... 7
3.7 Installer settings: Tables to be filled in by installer .................... 8 Breadcrumbs
3.7.1 Quick wizard ............................................................... 8
3.7.2 Space heating/cooling control..................................... 8 7.4.1.1 Room temperature 1 Breadcrumbs help you to locate
3.7.3 Domestic hot water control [A.4] ................................. 8 Comfort (heating) 20.0°C> where you are in the menu
Eco (heating) 18.0°C> structure of the user interface.
3.7.4 Contact/helpdesk number [6.3.2] ................................ 8
Comfort (cooling) 22.0°C> This document also mentions
Eco (cooling) 24.0°C>
4 Setting the energy prices 8 these breadcrumbs.
4.1 To set the gas price ................................................................... 8 Example: Go to [7.4.1.1]: >
4.2 To set the electricity price.......................................................... 8 OK Select Scroll User settings > Preset values >
4.3 To set the electricity price schedule timer ................................. 9 Room temperature > Comfort
(heating)
5 Energy visualisation 9
5.1 To view the energy statistics ..................................................... 9

6 Energy saving tips 9

2 About the system
7 Maintenance and service 9
7.1 Overview: Maintenance and service.......................................... 9
7.2 To find the contact/helpdesk number ........................................ 10
Depending on the system layout, the system can:
8 Troubleshooting 10 ▪ Heat up a space
8.1 Symptom: You are feeling too cold (hot) in your living room ..... 10
▪ Cool down a space (if a heating/cooling heat pump model is
8.2 Symptom: The water at the tap is too cold ................................ 10
installed)
8.3 Symptom: Heat pump failure ..................................................... 10
▪ Produce domestic hot water
9 Glossary 10
2.1 Components in a typical system
layout
1 About this document

Thank you for purchasing this product. Please:

C g B A
▪ Read the documentation carefully before operating the user
interface to ensure the best possible performance.
▪ Request the installer to inform you about the settings that he used d e
c
to configure your system. Check if he has filled in the installer
a b
settings tables. If not, request him to do so.
f
▪ Keep the documentation for future reference.

Target audience
End users A Main zone. Example: Living room.
B Additional zone. Example: Bedroom.
C Technical room. Example: Garage.
a Outdoor unit heat pump
b Indoor unit heat pump

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 3 Operation
c Instant domestic hot water or domestic hot water (DHW) tank d MENU STRUCTURE/BACK
d User interface at the indoor unit ▪ Opens the menu structure (when you are on a home page).
e User interface in the living room, used as room thermostat ▪ Goes up a level (when you are navigating through the menu
f Radiators structure).
g Heat pump convectors or fan coil units ▪ Goes back 1 step (example: when you are programming a
schedule in the menu structure).
e NAVIGATING/CHANGING SETTINGS
▪ Navigates the cursor on the display.
3 Operation ▪ Navigates through the menu structure.
▪ Changes settings.
▪ Selects a mode.
f OK
3.1 Overview: Operation ▪ Confirms a selection.
You can operate the system via the user interface. This part ▪ Enters a submenu in the menu structure.
describes how to use the user interface: ▪ Switches between displaying actual and desired values, or
between displaying actual and offset values (if applicable) on
Part Description the home pages.
At a glance ▪ Buttons ▪ Goes to the next step (when you are programming a
schedule in the menu structure).
▪ Status icons
▪ Enables you to activate or deactivate child lock if pressed for
Space heating/cooling How to control space heating/cooling: more than 5 seconds on a home page.
control ▪ Enables you to activate or deactivate a function lock if
▪ Setting the space operation mode
pressed for more than 5 seconds in the main menu of the
▪ Controlling the temperature menu structure.
Domestic hot water How to control domestic hot water:
control INFORMATION
▪ Reheat mode
If you press or while changing settings, the changes
▪ Scheduled mode
will NOT be applied.
▪ Scheduled + reheat mode
Schedules How to select and program schedules. 3.2.2 Status icons
Menu structure Overview of menu structure
Icon Description
Installer settings table Overview of installer settings
Space operation mode = Heating.

3.2 The user interface at a glance Space operation mode = Cooling.

Heat pump is operating.

3.2.1 Buttons
Desired room temperature = preset value (Comfort;
daytime).
Desired room temperature = preset value (Eco;
nighttime).
▪ On the room temperature home page: Desired
room temperature = according to the selected
schedule.
▪ On the DHW tank temperature home page:
DHW tank mode = Scheduled mode.
DHW tank mode = Reheat mode.
b c
DHW tank mode = Scheduled + reheat mode.

At the next scheduled action, the desired temperature

a d will increase.
At the next scheduled action, the desired temperature
will NOT change.
At the next scheduled action, the desired temperature
f e will decrease.
a HOME PAGES The preset value (Comfort or Eco) or scheduled value
▪ Switches between home pages (when you are on a home is temporarily overruled.
page).
The system will produce domestic hot water for the
▪ Goes to the default home page (when you are in the menu
indicated number of persons.
structure).
b MALFUNCTION INFORMATION The DHW tank booster mode is active or ready to be
If a malfunction occurs, is displayed on the home pages. activated.
Press to display more information about the malfunction. Quiet mode is active.
c ON/OFF
Holiday mode is active or ready to be activated.
Turns ON or OFF one of the controls (room temperature,
leaving water temperature, DHW tank temperature). Child lock mode and/or function lock mode is active.

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3 Operation
Icon Description To read out the actual and desired room temperature
Boiler operation. 1 Go to the room temperature home page (Room).

Heat pump operation. Result: You can read out the actual temperature.

Boiler and heat pump operation.

The disinfection mode is active.

20.0°C
Actual temperature

A malfunction occured. Press to display more 2 Press .

information about the malfunction.
Result: You can read out the desired temperature.
Weather­dependent mode is active.

User permission level = Installer. 22.0°C

Desired temperature
Defrost/oil return mode is active.

Hot start mode is active. To temporarily overrule the room temperature schedule
Emergency operation is active. 1 Go to the room temperature home page (Room).
2 Use or to adjust the temperature.
3.3 Space heating/cooling control To change the mode from scheduled to preset value
Prerequisite: User profile = Detailed.
3.3.1 Setting the space operation mode
1 Go to the room temperature home page (Room).
To set the space operation mode 2 Press or to select a preset value ( or ).
1 Go to [4]: > Operation mode. Result: The mode will return to Scheduled according to the overrule
period.
2 Select one of the following options and press :
To set the overrule period
If you select… Then the space operation mode is…
Heating Always heating mode. 1 Go to [7.2]: > User settings > Temperature lock.

Cooling Always cooling mode. 2 Select a value and press :

Automatic Automatically changed by the software ▪ Permanent
based on the outdoor temperature ▪ hours (2, 4, 6, 8)
(and depending on installer settings
also the indoor temperature), and 3.3.3 Using the leaving water temperature
taking monthly restrictions into home pages (main + additional)
account.
Note: Automatic changeover is only INFORMATION
possible under certain conditions. The leaving water is the water that is sent to the heat
emitters. The desired leaving water temperature is set by
To restrict automatic changeover operation mode your installer in accordance with the heat emitter type.
1 Go to [7.5]: > User settings > Allowed operation mode. Example: Underfloor heating is designed for lower leaving
water temperature than radiators and heat pump
2 Select a month and press . convectors and/or fan coil units. You only have to adjust
3 Select Heating only, Cooling only or Heating/Cooling, and press leaving water temperature settings in case of problems.
.
For more information about the leaving water temperature, see the
user reference guide.
3.3.2 Using the room temperature home page
Typical room temperature home pages
Depending on the user profile, the user interface gives you either a
basic or a detailed home page. To switch between home pages, go
to User settings > Display > User profile.

User profile = Basic User profile = Detailed

Mon 1 5 : 2 0 Mon 1 5 : 2 0
Room
20.0°C
Actual temperature
Room

20.0°C
Actual temperature
Scheduled
Tue 1 7 : 3 0

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 3 Operation
Example:
3.4 Domestic hot water control
Tt 1
3.4.1 Instant DHW (no tank installed) 2
60°C 4
3
5
When there is a demand for hot water tapping, the boiler provides 50°C
DHW instantly. The DHW temperature is visible on the boiler's main 40°C
display.

Using the instant DHW home page 15°C

Depending on the user profile, the user interface gives you either a
basic or a detailed home page. 00:00 07:00 14:00 21:00 t

User profile = Basic User profile = Detailed ▪ Tt: DHW tank temperature

Tue 01:03 Tue 01:03 ▪ t: Time

DHW 44°C DHW
Scheduled + reheat mode
44°C Desired temperature
In scheduled + reheat mode ( ), the domestic hot water control is
Desired temperature the same as in scheduled mode. However, when the DHW tank
temperature drops below a preset value (=Reheat; example: 45°C),
the DHW tank heats up until it reaches this preset value. This
To adjust the instant DHW temperature ensures that a minimum amount of hot water is available at all times.
1 Go to the instant DHW home page.
2 Press or to adjust the instant DHW temperature (DHW). Example:
The instant DHW set point temperature may NOT be below 40°C. Tt
1
3.4.2 Tank 60°C 2 3 4
50°C
The following modes are only applicable if a tank is installed and are 45°C
set by the installer. 40°C

Reheat mode
15°C
In reheat mode ( ), the DHW tank continuously heats up to the
desired temperature (example: 50°C).
00:00 07:00 14:00 21:00 t
Tt
1 3 Using the DHW tank temperature home page
60°C 2 4
50°C Typical DHW tank temperature home pages
40°C Depending on the user profile, the user interface gives you either a
basic or a detailed home page. Depending on an installer setting,
either an actual temperature or a number of people is displayed to
15°C
indicate the domestic hot water tank temperature. The examples in
the illustrations below are in DHW tank mode = Scheduled.
00:00 07:00 14:00 21:00 t
User profile = Basic User profile = Detailed
▪ Tt: DHW tank temperature
Mon 1 5 : 2 0 Mon 1 5 : 2 0
▪ t: Time

INFORMATION
Tank
60°C
Storage comfort
Ta n k

When the DHW tank booster mode is active, the risk of

space heating/cooling and capacity shortage comfort
problems is significant. In case of frequent domestic hot
60°C
Desired temperature Tue 0 0 : 0 0
water operation, frequent and long space heating/cooling
interruptions will happen. Mon 1 5 : 2 0 Mon 1 5 : 2 0

Scheduled mode
Tank
4
Storage comfort
Ta n k

In scheduled mode ( ), the DHW tank produces hot water

corresponding to a schedule. The best time to allow the tank to
produce hot water is at night, because:
4
Desired temperature Tue 0 0 : 0 0
▪ The space heating demand is lower
▪ Electricity tariffs are lower

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3 Operation
To read out and adjust the desired reheat temperature (in 3.5.3 To copy from one day to another
reheat mode)
1 Select the day from which you want to copy and press .
1 Go to the DHW tank temperature home page (Tank). Example: Monday.
Result: You can read out the desired reheat temperature.
2 Select Copy day and press .
3 Set the days you want to copy to Yes and press . Example:
Tuesday = Yes, Wednesday = Yes, Thursday = Yes and Friday
2 Press or to adjust. Note: If the desired temperature is = Yes.
weather dependent, you cannot change it on the home page.
3.5.4 To save the schedule
To read out and overrule the active or next scheduled desired
temperature (in scheduled mode or scheduled + reheat mode) 1 Press , select Save schedule and press .
1 Go to the DHW tank temperature home page (Tank). 2 Select User defined 1, User defined 2 or User defined 3 and
press .
3 Change the name and press . (Only applicable for room
Result: or is displayed.
temperature schedules). Example: MyWeekSchedule
2 Press or to overrule. Note: If the desired temperature is
weather dependent, you cannot change it on the home page. 3.5.5 To select which schedule you currently
Using the DHW tank booster mode want to use
To activate the DHW tank booster mode (method 1) 1 Go to [5]: > Select schedules.
2 Select for which control you want to use a schedule. Example:
1 Go to the DHW tank temperature home page (Tank).
[5.1] Room temperature.
2 Press for more than 2 seconds.
3 Select for which operation mode you want to use a schedule.
To activate the DHW tank booster mode (method 2) Example: [5.1.1] Heating.

Prerequisite: User profile = Detailed 4 Select a predefined or user­defined schedule and press .

1 Go to the DHW tank temperature home page (Tank).

2 Press to select .

3.5 Schedules: Example

INFORMATION
The procedures to program other controls are similar.

In this example:
▪ Room temperature schedule in heating mode
▪ Monday = Tuesday = Wednesday = Thursday = Friday
▪ Saturday = Sunday

3.5.1 To program the schedule

1 Go to [7.3.1.1]: > User settings > Set schedules > Room
temp. > Set heating schedule.
2 Select Empty and press .
3 Program the schedule for Monday. See below for more details.
4 Copy from Monday to Tuesday, Wednesday, Thursday and
Friday. See below for more details.
5 Program the schedule for Saturday.
6 Copy from Saturday to Sunday.
7 Save the schedule and give it a name. See below for more
details.

3.5.2 To program the schedule for Monday

1 Use and to select Monday.
2 Press to enter the schedule for Monday.
3 Program the schedule for Monday:
▪ Use and to select an entry.
▪ Use and to change the value of an entry.

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 3 Operation

3.6 Menu structure: Overview

[1] Set time/date

Date
Time
Daylight Saving Time
Clock type

[2] Holiday <> [2] Holiday

Holiday Holiday
Holiday mode Home Holiday mode Away
From From
Until Until
Use day schedule Operation mode
Heating
[3] Quiet mode Cooling
DHW
[4] Operation mode

[5] Select schedules

Room temperature
LWT main
LWT additional
Tank temperature

[6] Information

Sensor information
Energy metering [6.2] Energy metering
Error handling
User permission level Consumed elec.
Produced energy
Consumed gas

[6.3] Error information

Error history
Contact/helpdesk number
[7] User settings
Display [7.1] Display
Temperature lock
Set schedules Contrast
Preset values Backlit LCD time
Allowed operation mode User profile
Unit of measurement Available home pages

[7.3] Set schedules

Room temp.
LWT main
LWT additional
Tank temp.
Quiet mode
DHW pump
Elec price

[7.4] Preset values

Room temperature
LWT main
Tank temperature
Quiet level
Elec price
Fuel price

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4 Setting the energy prices

3.7 Installer settings: Tables to be Setting Default Fill in…

filled in by installer Fuel price [7.4.6]

Fuel price 8.0/kWh
3.7.1 Quick wizard Electricity price [7.4.5]
Elec price 20/kWh (High)
Setting Default Fill in…
20/kWh
Preferential kWh rate power supply [A.2.1.6] (Medium)
Preferential kWh rate 0 (No) 15/kWh (Low)
Space heating/cooling settings [A.2.1]
Unit control method 2 (RT control) 3.7.3 Domestic hot water control [A.4]
User interface location 0 (At unit)
Setting Default Fill in…
Number of LWT zones 0 (1 LWT
Type 2 (Scheduled
zone)
only)
Pump operation mode 1 (Sample)
Setpoint readout type 0
Domestic hot water settings [A.2.2] (Temperature)
DHW operation Depends on Maximum setpoint Depends on
model model
DHW pump 0 (No)
INFORMATION
Thermostats [A.2.2]
Contact type main 2 (H/C When the DHW tank booster mode is active, the risk of
request) space heating/cooling and capacity shortage comfort
problems is significant. In case of frequent domestic hot
Contact type add. 2 (H/C water operation, frequent and long space heating/cooling
request) interruptions will happen.
External sensor 0 (No)
Digital I/O PCB [A.2.2.6] 3.7.4 Contact/helpdesk number [6.3.2]
Ext. backup heat src 0 (No)
Setting Default Fill in…
Solar kit 0 (No)
Contact/helpdesk number —
Alarm output 0 (Normally
open)
Bottom plate heater 0 (No)
Demand PCB [A.2.2.7] 4 Setting the energy prices
Demand PCB 0 (No)
Energy metering [A.2.2]
External kWh meter 1 0 (No) If your system's savings mode is set to Economical, it allows you to
set:
Gas meter 0 (No)
▪ a fixed gas price

3.7.2 Space heating/cooling control ▪ 3 electricity price levels

▪ a weekly schedule timer for electricity prices.
Setting Default Fill in…
The savings mode is set by the installer. Refer to the installation
Leaving water temperature: Main zone [A.3.1.1]
manual for more information.
LWT setpoint mode 1 (Weather
dep.)
Set weather­dependent heating 25/40/15/−10
4.1 To set the gas price
Set weather­dependent cooling 18/22/35/20 1 Go to [7.4.6]: > User settings > Preset values > Fuel price.
Leaving water temperature: Additional zone [A.3.1.2] 2 Use and to set the correct price.
LWT setpoint mode 0 (Fixed) 3 Press to confirm.
Set weather­dependent heating 35/45/15/−10
INFORMATION
Set weather­dependent cooling 8/22/35/20
▪ Price value ranging from 0.00~290 valuta/MBtu (with 2
Leaving water temperature: Delta T emitter [A.3.1.3] significant values).
Heating 5°C ▪ Price value ranging from 0.00~990 valuta/kWh (with 2
Cooling 5°C significant values).
Leaving water temperature: Modulation [A.3.1.1.5]
Modulated LWT 0 (No) 4.2 To set the electricity price
Leaving water temperature: Emitter type [A.3.1.1.7]
1 Go to [7.4.5]: > User settings > Preset values > Elec price.
Emitter type 1 (Slow)
2 Use and to set the correct prices for High, Medium and
Savings mode [A.6.7] Low, according to your electricity tariff.
Savings mode 0
3 Press to confirm.
(Economical)

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 5 Energy visualisation
INFORMATION ▪ Use a weekly schedule for your normal space heating or cooling
needs. If necessary, you can easily deviate from the schedule:
Price value ranging from 0.00~990 valuta/kWh (with 2
significant values). ▪ For shorter periods: You can overrule the scheduled room
temperature. Example: When you have a party, or when you
are leaving for a couple of hours.
4.3 To set the electricity price ▪ For longer periods: You can use the holiday mode. Example:
schedule timer When you stay at home during your holiday, or when you go
away during your holiday.
1 Go to [7.3.8]: > User settings > Set schedules > Elec price.
2 Program the schedule according to the High, Medium and Low
Tips about DHW tank temperature
electricity prices for each time interval.
▪ Make sure the number (available hot water for x persons) on the
3 Press to save the schedule.
DHW tank temperature home page is NOT higher than your actual
INFORMATION needs.
The values for High, Medium and Low correspond with the ▪ Use a weekly schedule for your normal domestic hot water needs
electricity price values for High, Medium and Low (only in scheduled mode).
previously set. If no schedule is set, the electricity price for ▪ Program to heat up the DHW tank to a preset value (Storage
High is taken into account. comfort = higher DHW tank temperature) during the night,
because then space heating demand is lower and electric tariffs
may be lower.
▪ If heating up the DHW tank once at night is not sufficient,
5 Energy visualisation program to additionally heat up the DHW tank to a preset value
(Storage eco = lower DHW tank temperature) during the day.
▪ Make sure the desired DHW tank temperature is NOT too high.
The user interface is able to graphically display energy statistics for: Example: After installation, lower the DHW tank temperature daily
▪ produced energy: energy produced by the heat pump. by 1°C and check if you still have enough hot water.
▪ consumed electricity: recorded by an electricity meter or, when ▪ Program to turn ON the domestic hot water pump only during
none is installed, calculated by the interface itself based on an periods of the day when instant hot water is necessary. Example:
internal calculation. In the morning and evening.
▪ consumed gas: only recorded when an external gas meter is
installed. Note that the values recorded by the meter may differ
from those shown on the boiler.
7 Maintenance and service
5.1 To view the energy statistics
1 Go to [6.2]: > Information > Energy metering. 7.1 Overview: Maintenance and
2 Select either Consumed elec.,> Produced energy or Consumed service
gas.
3 Use the and buttons to toggle between views of the The installer has to perform a yearly maintenance. You can find the
current month, the previous month, the last 12 months and a contact/helpdesk number via the user interface.
general overview. As end user, you have to:
4 Use the and buttons to toggle between different modes ▪ Keep the user interface clean with a soft damp cloth. Do NOT use
(if applicable).
any detergents.
▪ Regularly check if the water pressure indicated on the gas boiler is
above 1 bar. Switch off the boiler to see the pressure on the main
6 Energy saving tips display of the gas boiler. Ignore the error that appears on the user
interface. When you turn the gas boiler back on, the error will
disappear.

Tips about room temperature

Refrigerant
▪ Make sure the desired room temperature is NEVER too high (in
heating mode) or too low (in cooling mode), but ALWAYS This product contains fluorinated greenhouse gases covered by the
according to your actual needs. Each saved degree can save up Kyoto Protocol. Do NOT vent gases into the atmosphere.
to 6% of heating/cooling costs. Refrigerant type: R410A
▪ Do NOT increase the desired room temperature to speed up Global warming potential value: 1975
space heating. The space will NOT heat up faster.
Periodical inspections for refrigerant leaks may be required
▪ When your system layout contains slow heat emitters (example: depending on the applicable legislation. Please contact your installer
under floor heating), avoid large fluctuation of the desired room for more information.
temperature and do NOT let the room temperature drop too low. It
will take more time and energy to heat up the room again.

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8 Troubleshooting

7.2 To find the contact/helpdesk 8.3 Symptom: Heat pump failure

number When a heat pump failure occurs and auto emergency is not
activated, the domestic hot water and space heating operations will
Go to [6.3.2]: > Information > Error handling > Contact/helpdesk
stop and need to be recovered manually. The user interface will
number.
prompt you to confirm whether the boiler can take over the entire
heat load or not. When the heat pump fails, will appear on the
user interface.
8 Troubleshooting Possible cause Corrective action
Heat pump is damaged. ▪ Press to view a description
of the problem.
8.1 Symptom: You are feeling too cold ▪ Press again.
(hot) in your living room ▪ Select to allow the gas
boiler to take over the entire
Possible cause Corrective action head load.
The desired room temperature is Increase (decrease) the desired ▪ Call your local dealer to get
too low (high). room temperature. the heat pump fixed.

INFORMATION
If the problem recurs daily, do
one of the following: When the gas boiler takes over the entire heat load, gas
consumption will be considerably higher.
▪ Increase (decrease) the room
temperature preset value.
▪ Adjust the room temperature
schedule. 9 Glossary
The desired room temperature Increase the desired leaving
cannot be reached. water temperature in accordance
with the heat emitter type. DHW = Domestic hot water
Hot water used, in any type of building, for domestic
8.2 Symptom: The water at the tap is purposes.
too cold LWT = Leaving water temperature
Water temperature at the water outlet of the heat pump.
Possible cause Corrective action
Your tank ran out of domestic hot If you immediately need domestic
water because of unusual high hot water, activate the DHW tank
consumption. booster mode. However, this
The desired DHW tank consumes extra energy.
temperature is too low.
If you can wait, overrule
(increase) the active or next
scheduled desired temperature
so that more hot water will be
produced exceptionally.

If the problems recurs daily, do

one of the following:
▪ Increase the DHW tank
temperature preset value.
▪ Adjust the DHW tank
temperature schedule.
Example: Program to
additionally heat up the
DHW tank to a preset value
(Storage eco = lower tank
temperature) during the day.
The instant DHW temperature is Increase the instant DHW set
too low. (Only applicable when point temperature.
no tank is installed).

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 Copyright 2013 Daikin

4P349588­1 2013.05