Administering Avaya Aura System Manager 11-7-2023

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Administering Avaya Aura® System

Manager

November 7, 2023
Administering Avaya Aura® System Manager

Notices
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November 7, 2023 Administering Avaya Aura® System Manager


Backup and restore

Backup and restore


Use the backup and restore functionality of System Manager to back up and restore the data and configuration
files. The data and configuration files for the entire system are kept centrally on System Manager.

Note:
System Manager does not support deployments or upgrades on System Platform. Therefore, for System
Manager upgrades by using data migration utility, create a backup of System Manager configuration files and
the System Manager database only from the System Manager web console.

During the backup operation, System Manager validates the backup file that you upload, and displays an error
if the file type does not match.

You can perform either a backup or a restore operation at a specified time. The restore operation fails if a
backup operation is in progress. When a restore operation is in progress, the system skips all backup jobs that
you scheduled.

You can only restore the data on System Manager that has the same software version and IP address (both
OOBM and public), FQDN, and Hardening level as that of System Manager on which you created the backup.

System Manager verifies the signature of the backup files and warns if you restore a corrupted or tampered
backup file on System Manager.

To perform the backup and restore operations, you must map the user to the role with the following
permissions:

Resource type Permissions

OnDemand add

All elements of type:SMGR Core Services backup and restore

All elements of type:alarmoperation view and modify

All elements of type:elements add, change, delete, and view

For information about creating a custom role, see “Adding a custom role”.

Note:

November 7, 2023 Administering Avaya Aura® System Manager 3


Backup and restore

While restoring backup on System Manager with different Out of Band Management network details, the
restore operation fails at validation phase.

/emdata/svars/ backup in System Manager


For the System Manager backup operation, note the following:

• System Manager backup operation supports a maximum of 4GB file size of the /emdata/svars/
directory. This is approximately 41% of /emdata occupancy, as displayed in the Disk Space Utilization
widget on the System Manager web console Home screen.
• If you have 250K users and 4GB of svars file size, the backup file size is 5GB.
To process the backup in the /swlibrary directory, you must have three times of backup file size space.
• The root partition must have at least 1GB of free space.

Backup failure due to lack of disk space in /


swlibrary
Condition
If the backup is not successful due to lack of disk space in /swlibrary, check the /var/log/Avaya/mgmt/pem/
pemDebugLog.log file and search for the following string:

Caused by: java.io.IOException: No space left on device

Solution

Procedure
1. Clean up space in /swlibrary.

Note:
Do not delete the wildfly_java_tmp directory.
2. Move the backup archives located at /swlibrary/backup/ to the remote machine.
3. Delete unused SDM artifacts, such as OVAs and patches that are not required.
To delete SDM artifacts from the System Manager web console, click Services > Solution Deployment
Manager > Software Library Management > Manage Files > Select and Delete files.

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Backup and restore

4. Delete any files, such as OVAs for patch binaries copied manually.

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