Airport handling manual (ahm)

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If you are new to the AHM, all versions are updated annually. Digital products come with automatic updates for the year and a search function that makes finding current information easy. Plus, it's cheaper. Note: Airport Handling Manual is a complementary manual to IATA Ground Operations Manual (IGOM). Buy them together and save. The IGOM
is procedure driven, focusing on “how to ​do”. The AHM is policy driven and focuses on “what to do”​​. Airport Handling Manual Effective 1 January—31 December 2017 37th Edition NOTICE DISCLAIMER.

The information contained in this publication is subject to constant review in the light of changing government requirements and regulations. No subscriber or other reader should act on the basis of any such information without referring to applicable laws and regulations and/or without taking appropriate professional advice. Although every effort
has been made to ensure accuracy, the International Air Transport Association shall not be held responsible for any loss or damage caused by errors, omissions, misprints or misinterpretation of the contents hereof. Furthermore, the International Air Transport Association expressly disclaims any and all liability to any person or entity, whether a
purchaser of this publication or not, in respect of anything done or omitted, and the consequences of anything done or omitted, by any such person or entity in reliance on the contents of this publication. Opinions expressed in advertisements appearing in this publication are the advertiser’s opinions and do not necessarily reflect those of IATA.
The mention of specific companies or products in advertisement does not imply that they are endorsed or recommended by IATA in preference to others of a similar nature which are not mentioned or advertised.
© International Air Transport Association.
All Rights Reserved. No part of this publication may be reproduced, recast, reformatted or transmitted in any form by any means, electronic or mechanical, including photocopying, recording or any information storage and retrieval system, without the prior written permission from: Senior Vice President Airport, Passenger, Cargo and Security
International Air Transport Association 800 Place Victoria P.O. Box 113 Montreal, Quebec CANADA H4Z 1M1 CD-ROM: Material No.: 9340-37 ISBN 978-92-9252-956-7 Web Download: Material No.: 9343-37 ISBN 978-92-9252-954-3 © 2016 International Air Transport Association. All rights reserved. Montreal—Geneva TABLE OF CONTENTS Page
Preface ............................................................................................................................................................... xv Introduction...................................................................................................................................................... xvii General ................................................................................................................................................................ 1 AHM 001 Chapter 0
—Record of Revisions ................................................................................................ 1 AHM 011 Standard Classification and Numbering for Members Airport Handling Manuals ......................2 AHM 012 Office Function Designators for Airport Passenger and Baggage Handling ............................30 AHM 020 Guidelines for the Establishment of Airline
Operators Committees .........................................31 AHM 021 Guidelines for Establishing Aircraft Ground Times...................................................................34 AHM 050 Aircraft Emergency Procedures................................................................................................ 35 AHM 051 Aircraft/Airport Security Procedures
.........................................................................................53 AHM 070 E-Invoicing Standards...............................................................................................................
58 Chapter 1—PASSENGER HANDLING ............................................................................................................. 89 AHM 100 Chapter 1—Record of Revisions .............................................................................................. 89 AHM 110 Involuntary Change of Carrier, Routing, Class or Type of Fare ...............................................90 AHM 111 Procedures for
Involuntary Change of Routing EN Route........................................................97 AHM 112 Denied Boarding Compensation............................................................................................. 104 AHM 120 Inadmissible Passengers and Deportees ...............................................................................105 AHM 140 Items Removed from a Passenger's Possession by
Security Personnel...............................107 AHM 141 Hold Loading of Duty-Free Goods..........................................................................................108 AHM 170 Dangerous Goods in Passenger Baggage .............................................................................109 AHM 176 Recommendations for the Handling of Passengers with Reduced Mobility (PRM)
...............111 AHM 176A Acceptance and Carriage of Passengers with Reduced Mobility (PRM) ...............................112 AHM 180 Carriage of Passengers with Communicable Diseases..........................................................123 AHM 181 General Guidelines for Passenger Agents in Case of Suspected Communicable
Disease.......................................................................................................... 124 Chapter 2—BAGGAGE HANDLING............................................................................................................... 125 AHM 200 Chapter 2—Record of Revisions ............................................................................................

125 AHM 210 Local Baggage Committees.................................................................................................... 126 AHM 211 Airport Operating Rules .......................................................................................................... 132 37TH EDITION, JANUARY 2017 iii Airport Handling Manual Page Chapter 2—BAGGAGE HANDLING (continued) AHM 212 Interline
Connecting Time Intervals—Passenger and Checked Baggage .............................134 AHM 213 Form of Interline Baggage Tags .............................................................................................136 AHM 214 Use of the 10 Digit Licence Plate ........................................................................................... 143 AHM 215 Found and Unclaimed Checked
Baggage..............................................................................144 AHM 216 On-Hand Baggage Summary Tag ..........................................................................................146 AHM 217 Forwarding Mishandled Baggage ........................................................................................... 147 AHM 218 Dangerous Goods in Passengers' Baggage
..........................................................................149 AHM 219 Acceptance of Firearms and Other Weapons and Small Calibre Ammunition.......................150 AHM 221 Acceptance of Power Driven Wheelchairs or Other Battery Powered Mobility Aids as Checked Baggage ............................................................................................................. 151 AHM 222
Passenger/Baggage Reconciliation Procedures ....................................................................152 AHM 223 Licence Plate Fallback Sortation Tags ...................................................................................159 AHM 224 Baggage Taken in Error ......................................................................................................... 162 AHM 225 Baggage Irregularity
Report.................................................................................................... 164 AHM 226 Tracing Unchecked Baggage and Handling Damage to Checked and Unchecked Baggage ................................................................................................................................. 167 AHM 230 Baggage Theft and Pilferage
Prevention................................................................................169 AHM 231 Carriage of Carry-On Baggage............................................................................................... 172 AHM 232 Handling of Security Removed Items .....................................................................................176 AHM 240 Baggage Codes for Identifying ULD Contents and/or Bulk-Loaded
Baggage .......................177 Chapter 3—CARGO/MAIL HANDLING .......................................................................................................... 179 iv AHM 300 Chapter 3—Record of Revisions ............................................................................................ 179 AHM 310 Preparation for Loading of Cargo ...........................................................................................180
AHM 311 Securing of Load..................................................................................................................... 182 AHM 312 Collection Sacks and Bags..................................................................................................... 185 AHM 320 Handling of Damaged Cargo .................................................................................................. 186 AHM 321 Handling of Pilfered Cargo
..................................................................................................... 187 AHM 322 Handling Wet Cargo ............................................................................................................... 188 AHM 330 Handling Perishable Cargo..................................................................................................... 190 AHM 331 Handling and Protection of Valuable Cargo
...........................................................................192 AHM 332 Handling and Stowage of Live Animals..................................................................................196 AHM 333 Handling of Human Remains.................................................................................................. 198 37TH EDITION, JANUARY 2017 Table of Contents Page Chapter 3—CARGO/MAIL
HANDLING (continued) AHM 340 Acceptance Standards for the Interchange of Transferred Unit Load Devices ......................199 AHM 345 Handling of Battery Operated Wheelchairs/Mobility AIDS as Checked Baggage ..................205 AHM 350 Mail Handling .......................................................................................................................... 207 AHM 351
Mail Documents ...................................................................................................................... 211 AHM 353 Handling of Found Mail........................................................................................................... 226 AHM 354 Handling of Damaged Mail ..................................................................................................... 227 AHM 355 Mail Security
...........................................................................................................................
228 AHM 356 Mail Safety .............................................................................................................................. 229 AHM 357 Mail Irregularity Message........................................................................................................ 230 AHM 360 Company Mail......................................................................................................................... 232 AHM 380 Aircraft Documents
Stowage .................................................................................................. 233 AHM 381 Special Load—Notification to Captain (General)....................................................................234 AHM 382 Special Load—Notification to Captain (EDP Format and NOTOC Service) ..........................239 AHM 383 Special Load—Notification to Captain (EDP NOTOC
Summary)...........................................251 AHM 384 NOTOC Message (NTM) ........................................................................................................ 254 Chapter 4—AIRCRAFT HANDLING AND LOADING.....................................................................................259 AHM 400 Chapter 4—Record of Revisions
............................................................................................ 259 AHM 411 Provision and Carriage of Loading Accessories.....................................................................260 AHM 420 Tagging of Unit Load Devices ................................................................................................ 261 AHM 421 Storage of Unit Load Devices
................................................................................................ 271 AHM 422 Control of Transferred Unit Load Devices ..............................................................................276 AHM 423 Unit Load Device Stock Check Message ...............................................................................281 AHM 424 Unit Load Device Control Message
........................................................................................ 283 AHM 425 Continued Airworthiness of Unit Load Devices ......................................................................287 AHM 426 ULD Buildup and Breakdown .................................................................................................
291 AHM 427 ULD Transportation ................................................................................................................ 300 AHM 430 Operating of Aircraft Doors..................................................................................................... 303 AHM 431 Aircraft Ground Stability—Tipping ..........................................................................................304 AHM 440 Potable Water
Servicing ......................................................................................................... 305 AHM 441 Aircraft Toilet Servicing........................................................................................................... 316 37TH EDITION, JANUARY 2017 v Airport Handling Manual Page Chapter 4—AIRCRAFT HANDLING AND LOADING (continued) AHM 450 Standardisation of Gravity
Forces against which Load must be Restrained..........................317 AHM 451 Technical Malfunctions Limiting Load on Aircraft ...................................................................318 AHM 453 Handling/Bulk Loading of Heavy Items...................................................................................319 AHM 454 Handling and Loading of Big Overhang
Items........................................................................320 AHM 455 Non CLS Restrained ULD ...................................................................................................... 323 AHM 460 Guidelines for Turnround Plan................................................................................................ 329 AHM 462 Safe Operating Practices in Aircraft Handling
........................................................................330 AHM 463 Safety Considerations for Aircraft Movement Operations ......................................................345 AHM 465 Foreign Object Damage (FOD) Prevention Program .............................................................348 Chapter 5—LOAD CONTROL
........................................................................................................................ 351 vi AHM 500 Chapter 5—Record of Revisions ............................................................................................ 351 AHM 501 Terms and Definitions............................................................................................................. 353 AHM 503 Recommended Requirements for a New
Departure Control System.....................................359 AHM 504 Departure Control System Evaluation Checklist.....................................................................364 AHM 505 Designation of Aircraft Holds, Compartments, Bays and Cabin.............................................370 AHM 510 Handling/Load Information Codes to be Used on Traffic Documents and
Messages............378 AHM 513 Aircraft Structural Loading Limitations....................................................................................387 AHM 514 EDP Loading Instruction/Report ............................................................................................. 398 AHM 515 Manual Loading Instruction/Report......................................................................................... 414 AHM 516
Manual Loadsheet .................................................................................................................. 426 AHM 517 EDP Loadsheet ...................................................................................................................... 440 AHM 518 ACARS Transmitted Loadsheet.............................................................................................. 449 AHM 519 Balance Calculation Methods
................................................................................................. 456 AHM 520 Aircraft Equipped with a CG Targeting System......................................................................461 AHM 530 Weights for Passengers and Baggage ...................................................................................462 AHM 531 Procedure for Establishing Standard Weights for Passengers and
Baggage ........................463 AHM 533 Passengers Occupying Crew Seats .......................................................................................
469 AHM 534 Weight Control of Load........................................................................................................... 470 AHM 536 Equipment in Compartments Procedure ................................................................................471 AHM 537 Ballast .....................................................................................................................................

476 37TH EDITION, JANUARY 2017 Table of Contents Page Chapter 5—LOAD CONTROL (continued) AHM 540 Aircraft Unit Load Device—Weight and Balance Control .......................................................477 AHM 550 Pilot in Command's Approval of the Loadsheet......................................................................478 AHM 551 Last Minute Changes on
Loadsheet....................................................................................... 479 AHM 560 EDP Exchange for Semi-Permanent Data for Check in and Load Control ............................481 AHM 561 Departure Control System, Carrier's Approval Procedures....................................................507 AHM 562 Semi-Permanent Data Exchange Message (DEM)
................................................................508 AHM 564 Migration from AHM 560 to AHM 565 ....................................................................................515 AHM 565 EDP Semi-Permanent Data Exchange for New Generation Departure Control Systems......535 AHM 570 Automated Information Exchange between Check-in and Load Control
Systems.................637 AHM 580 Unit Load Device/Bulk Load Weight Statement .....................................................................643 AHM 581 Unit Load Device/Bulk Load Weight Signal............................................................................645 AHM 583 Loadmessage ......................................................................................................................... 649 AHM 587
Container/Pallet Distribution Message....................................................................................653 AHM 588 Statistical Load Summary ....................................................................................................... 658 AHM 590 Load Control Procedures and Loading Supervision Responsibilities.....................................661 AHM 591 Weight and Balance Load Control
and Loading Supervision Training and Qualifications .....665 Chapter 6—MANAGEMENT AND SAFETY ................................................................................................... 671 AHM 600 Chapter 6—Record of Revisions ............................................................................................ 671 AHM 610 Guidelines for a Safety Management System
........................................................................672 AHM 611 Airside Personnel: Responsibilities, Training and Qualifications............................................685 AHM 612 Airside Performance Evaluation Program ..............................................................................692 AHM 615 Quality Management
System.................................................................................................. 711 AHM 619 Guidelines for Producing Emergency Response Plan(s) .......................................................743 AHM 620 Guidelines for an Emergency Management System ..............................................................745 AHM 633 Guidelines for the Handling of Emergencies Requiring the
Evacuation of an Aircraft During Ground Handling .........................................................................................................
748 AHM 640 Human Factors Program ....................................................................................................... 750 AHM 650 Ramp Incident/Accident Reporting .........................................................................................765 AHM 652 Recommendations for Airside Safety Investigations ..............................................................770 AHM 660 Carrier Guidelines for
Calculating Aircraft Ground Accident Costs ........................................779 37TH EDITION, JANUARY 2017 vii Airport Handling Manual Chapter 7—AIRCRAFT MOVEMENT CONTROL ..........................................................................................781 AHM 700 Chapter 7—Record of Revisions ............................................................................................ 781
AHM 710 Standards for Message Formats ............................................................................................ 782 AHM 711 Standards for Message Corrections ....................................................................................... 784 AHM 730 Codes to be Used in Aircraft Movement and Diversion Messages ........................................785 AHM 731 Enhanced Reporting on
ATFM Delays by the Use of Sub Codes..........................................791 AHM 780 Aircraft Movement Message ................................................................................................... 794 AHM 781 Aircraft Diversion Message..................................................................................................... 806 AHM 782 Fuel Monitoring Message
.......................................................................................................
810 AHM 783 Request Information Message................................................................................................ 815 AHM 784 Gate Message ........................................................................................................................ 817 AHM 785 Aircraft Initiated Movement Message (MVA) ..........................................................................822 Chapter 8—GROUND
HANDLING AGREEMENTS .......................................................................................827 AHM 800 Chapter 8—Record of Revisions ............................................................................................ 827 AHM 801 Introduction to and Comments on IATA Standard Ground Handling Agreement (SGHA) .....828 AHM 803 Service Level Agreement Example
........................................................................................833 AHM 810 IATA Standard Ground Handling Agreement .........................................................................844 AHM 811 Yellow Pages ..........................................................................................................................

885 AHM 813 Truck Handling........................................................................................................................ 897 AHM 815 Standard Transportation Documents Service Main Agreement .............................................898 AHM 817 Standard Training Agreement................................................................................................. 912 AHM 830 Ground Handling
Charge Note ............................................................................................... 916 AHM 840 Model Agreement for Electronic Data Interchange (EDI) .......................................................918 Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS ........................935 AHM 900 Chapter 9—Record of Revisions
............................................................................................ 935 AHM 901 Functional Specifications ........................................................................................................ 938 AHM 904 Aircraft Servicing Points and System Requirements .............................................................939 AIRBUS A300 B2 320-/B4/C4
............................................................................................ 942 A300F4-600/-600C4 ........................................................................................................... 945 A310–200/200C/300........................................................................................................... 951 A318 ................................................................................................................................... 955 A319
................................................................................................................................... 958 A320 ................................................................................................................................... 961 viii 37TH EDITION, JANUARY 2017 Table of Contents Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 904
Aircraft Doors, Servicing Points and System Requirements for the Use of Ground Support Equipment (continued) A321 ................................................................................................................................... 965 A330-200F.......................................................................................................................... 968 A330-300
............................................................................................................................ 973 A340-200 ............................................................................................................................ 976 A340-300 ............................................................................................................................ 980 A340-500
............................................................................................................................ 984 A340-600 ............................................................................................................................ 987 AIRBUS 350 900 Passenger.............................................................................................. 990 AIRBUS A380-800/-800F .................................................................................................
1021 ATR42 100/200 ................................................................................................................ 1024 ATR72 .............................................................................................................................. 1025 AVRO RJ70...................................................................................................................... 1026 AVRO
RJ85...................................................................................................................... 1027 AVRO RJ100.................................................................................................................... 1028 B727-200 .......................................................................................................................... 1029 B737–
200/200C................................................................................................................ 1033 B737-300, 400, -500......................................................................................................... 1035 B737-400 .......................................................................................................................... 1038 B737-500
.......................................................................................................................... 1040 B737-600, -700, -700C..................................................................................................... 1042 B737-700 ..........................................................................................................................
1045 B737-800 .......................................................................................................................... 1047 B737-900 .......................................................................................................................... 1051 B747–100 SF/200C/200F................................................................................................. 1053 B747–
400/400C................................................................................................................ 1055 B757–200 ......................................................................................................................... 1063 B757–300 ......................................................................................................................... 1065 B767—200/200 ER
..........................................................................................................
1066 37TH EDITION, JANUARY 2017 ix Airport Handling Manual Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground Support Equipment (continued) B767—300/300 ER
.......................................................................................................... 1069 B767—400 ER ................................................................................................................. 1073 B777–200/200 LR ............................................................................................................ 1076 B777–300/300 ER ............................................................................................................ 1080
BOEING 787 800 Passenger ........................................................................................... 1084 BAe ATP (J61) ................................................................................................................. 1092 CL-65 (CRJ 100/200) ....................................................................................................... 1093 DC8–40/50 F
SERIES...................................................................................................... 1094 DC8–61/61 F .................................................................................................................... 1096 DC8–62/62 F .................................................................................................................... 1098 DC8–63/63 F ....................................................................................................................
1100 DC9–15/21 ....................................................................................................................... 1102 DC9–32 ............................................................................................................................ 1103 DC9–41 ............................................................................................................................ 1104 DC9–51
............................................................................................................................ 1105 DC10–10/10 CF ............................................................................................................... 1106 DC10–30/40, 30/40 CF .................................................................................................... 1108 EMBRAER EMB-135 Regional
Models............................................................................1109 EMBRAER EMB-145 Regional Models............................................................................1111 Embraer 170..................................................................................................................... 1113 Embraer 175..................................................................................................................... 1115 Embraer
190..................................................................................................................... 1117 Embraer 195..................................................................................................................... 1119 FOKKER 50 (F27 Mk 050) ............................................................................................... 1121 FOKKER 50 (F27 Mk 0502)
.............................................................................................1123 FOKKER 70 (F28 Mk 0070) .............................................................................................1125 FOKKER 100 (F28 Mk 0100) ........................................................................................... 1127 x 37TH EDITION, JANUARY 2017 Table of Contents Page Chapter 9—AIRPORT HANDLING GROUND
SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground Support Equipment (continued) FOKKER 100 (F28 Mk 0100) ........................................................................................... 1129 IL-76T
............................................................................................................................... 1131 MD-11............................................................................................................................... 1133 MD–80 SERIES................................................................................................................ 1135 SAAB 2000
....................................................................................................................... 1136 SAAB SF-340 ...................................................................................................................
1137 TU-204.............................................................................................................................. 1139 AHM 905 Reference Material for Civil Aircraft Ground Support Equipment.........................................1141 AHM 905A Cross Reference of IATA Documents with SAE, CEN, and ISO..........................................1145 AHM 909 Summary of Unit Load Device
Capacity and Dimensions....................................................1147 AHM 910 Basic Requirements for Aircraft Ground Support Equipment ...............................................1148 AHM 911 Ground Support Equipment Requirements for Compatibility with Aircraft Unit Load Devices .................................................................................................................................
1152 AHM 912 Standard Forklift Pockets Dimensions and Characteristics for Forkliftable General Support Equipment ............................................................................................................... 1154 AHM 913 Basic Safety Requirements for Aircraft Ground Support Equipment....................................1156 AHM 914 Compatibility of Ground Support
Equipment with Aircraft Types .........................................1161 AHM 915 Standard Controls................................................................................................................. 1163 AHM 916 Basic Requirements for Towing Vehicle Interface (HITCH) .................................................1177 AHM 920 Functional Specification for Self-Propelled Telescopic Passenger
Stairs ............................1178 AHM 920A Functional Specification for Towed Passenger Stairs ..........................................................1181 AHM 921 Functional Specification for Boarding/De-Boarding Vehicle for Passengers with Reduced Mobility (PRM)....................................................................................................... 1183 AHM 922 Basic Requirements
for Passenger Boarding Bridge Aircraft Interface................................1188 AHM 923 Functional Specification for Elevating Passenger Transfer Vehicle .....................................1194 AHM 924 Functional Specification for Heavy Item Lift Platform...........................................................1197 AHM 925 Functional Specification for a Self-Propelled Conveyor-
Belt Loader....................................1198 AHM 925A Functional Specification for a Self-Propelled Ground Based in-Plane Loading System for Bulk Cargo.......................................................................................................... 1201 AHM 925B Functional Specification for a Towed Conveyor-Belt Loader ...............................................1204 AHM 926 Functional
Specification for Upper Deck Catering Vehicle...................................................1207 AHM 927 Functional Specification for Main Deck Catering Vehicle.....................................................1211 37TH EDITION, JANUARY 2017 xi Airport Handling Manual Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS
(continued) xii AHM 930 Functional Specification for an Upper Deck Container/Pallet Loader ..................................1215 AHM 931 Functional Specification for Lower Deck Container/Pallet Loader .......................................1217 AHM 932 Functional Specification for a Main Deck Container/Pallet Loader ......................................1220 AHM 933 Functional
Specification of a Powered Extension Platform to Lower Deck/Container/ Pallet Loader......................................................................................................................... 1223 AHM 934 Functional Specification for a Narrow Body Lower Deck Single Platform Loader................1225 AHM 934A Functional Specification for a Single Platform Slave Loader Bed for
Lower Deck Loading Operations .............................................................................................................. 1227 AHM 936 Functional Specification for a Container Loader Transporter...............................................1229 AHM 938 Functional Specification for a Large Capacity Freighter and Combi Aircraft Tail
Stanchion.............................................................................................................................. 1232 AHM 939 Functional Specification for a Transfer Platform Lift.............................................................1234 AHM 941 Functional Specification for Equipment Used for Establishing the Weight of a ULD/BULK Load
...................................................................................................................
1236 AHM 942 Functional Specification for Storage Equipment Used for Unit Load Devices .....................1238 AHM 950 Functional Specification for an Airport Passenger Bus ........................................................1239 AHM 951 Functional Specification for a Crew Transportation Vehicle.................................................1241 AHM 953 Functional
Specifications for a Valuable Cargo Vehicle.......................................................1243 AHM 954 Functional Specification for an Aircraft Washing Machine ...................................................1244 AHM 955 Functional Specification for an Aircraft Nose Gear Towbar Tractor .....................................1246 AHM 956 Functional Specification for Main Gear
Towbarless Tractor.................................................1249 AHM 957 Functional Specification for Nose Gear Towbarless Tractor ................................................1251 AHM 958 Functional Specification for an Aircraft Towbar ....................................................................1254 AHM 960 Functional Specification for Unit Load Device Transport
Vehicle.........................................1256 AHM 961 Functional Specification for a Roller System for Unit Load Device Transportation on Trucks ................................................................................................................................... 1259 AHM 962 Functional Specification for a Rollerised Platform for the Transportation of Twenty Foot Unit Load Devices that
Interfaces with Trucks Equipped to Accept Freight Containers Complying with ISO 668:1988 .............................................................................................. 1261 AHM 963 Functional Specification for a Baggage/Cargo Cart .............................................................1263 AHM 965 Functional Specification for a Lower Deck Container Turntable Dolly
.................................1264 AHM 966 Functional Specification for a Pallet Dolly ............................................................................1266 AHM 967 Functional Specification for a Twenty Foot Unit Load Device Dolly.....................................1268 AHM 968 Functional Specification for Ramp Equipment Tractors .......................................................1270 AHM 969
Functional Specification for a Pallet/Container Transporter .................................................1271 37TH EDITION, JANUARY 2017 Table of Contents Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 970 Functional Specification for a Self-Propelled Potable Water Vehicle with Rear or Front
Servicing...................................................................................................................... 1273 AHM 971 Functional Specification for a Self-Propelled Lavatory Service Vehicle with Rear or Front Servicing...................................................................................................................... 1276 AHM 972 Functional Specifications for a Ground Power Unit for Aircraft
Electrical System ...............1279 AHM 973 Functional Specification for a Towed Aircraft Ground Heater ..............................................1283 AHM 974 Functional Specification for Aircraft Air Conditioning (Cooling) Unit ....................................1286 AHM 975 Functional Specifications for Self-Propelled Aircraft De-Icing/Anti-Icing Unit.......................1288
AHM 976 Functional Specifications for an Air Start Unit ......................................................................1292 AHM 977 Functional Specification for a Towed De-Icing/Anti-Icing Unit..............................................1294 AHM 978 Functional Specification for a Towed Lavatory Service Cart................................................1297 AHM 979 Functional Specification
for a Towed Boarding/De-Boarding Device for Passengers with Reduced Mobility (PRM) for Commuter-Type Aircraft ..................................................1299 AHM 980 Functional Specification for a Self-Propelled Petrol/Diesel Refueling Vehicle for Ground Support Equipment .................................................................................................. 1301 AHM 981
Functional Specification for a Towed Potable Water Service Cart.......................................1303 AHM 990 Guidelines for Preventative Maintenance of Aircraft Towbars .............................................1305 AHM 994 Criteria for Consideration of the Investment in Ground Support Equipment ........................1306 AHM 995 Basic Unit Load Device Handling
System Requirements.....................................................1310 AHM 997 Functional Specification for Sub-Freezing Aircraft Air Conditioning Unit .............................1312 Chapter 10—ENVIRONMENTAL SPECIFICATIONS FOR GROUND HANDLING OPERATIONS ............1315 AHM 1000 Chapter 10—Record of Revisions
........................................................................................ 1315 AHM 1001 Environmental Specifications for Ground Handling Operations ...........................................1316 AHM 1002 Environmental Impact on the Use of Ground Support Equipment .......................................1317 AHM 1003 GSE Environmental Quality
Audit.........................................................................................1319 AHM 1004 Guidelines for Calculating GSE Exhaust Emissions.............................................................1321 AHM 1005 Guidelines for an Environmental Management System .......................................................1322 Chapter 11—GROUND OPERATIONS TRAINING PROGRAM
..................................................................1325 AHM 1100 Chapter 11—Record of Revisions ........................................................................................ 1325 AHM 1110 Ground Operations Training Program ..................................................................................1326 37TH EDITION, JANUARY 2017 xiii Airport Handling Manual Appendix A—
References............................................................................................................................. 1361 Appendix B—Glossary................................................................................................................................. 1393 Alphabetical List of AHM Titles................................................................................................................... 1401 IATA Strategic Partners
.............................................................................................................................. SP–1 xiv 37TH EDITION, JANUARY 2017 Shipping Within 2 hours on business days Media format E-book Language English ISBN 9789292646592 The IATA AHM has been developed to assist the industry in the provision of safe, effective and quality services at a lower
cost. Airport Operations topics cover: Passenger Handling, Baggage Handling, Cargo and Mail Handling, Aircraft Handling and Loading, Load Control, Airside Management and Safety, Aircraft Movement Control, Ground Handling Agreements, Airport Handling Ground Support Equipment Specifications, Environmental Specifications for Ground
Handling Operations. The AHM is a field-reference publication that contains recommended industry standards and procedures covering airside safety, load control, baggage, cargo and mail handling, aircraft movement control, aircraft loading, departure control systems, functional requirements for ground support equipment, an extensive listing of
aircraft doors and ground servicing points by aircraft type, as well as the latest IATA Standard Ground Handling Agreement (SGHA) amendments. The AHM is your definitive source for the latest industry-approved policies and standards covering all facets of safe and efficient airport operations. The AHM & the IATA Ground Operations Manual
(IGOM) are now stand-alone, interdependent products which are also available as combos. The AHM is policy driven and focuses on “what to do”. The IGOM is procedure driven, focusing on “how to do it”. The Airport Handling Manual is published annually in English only. Published: November, 2022 Effective Date: Jan 1, 2023 – Dec 31, 2023 About
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