G3 Handouts
G3 Handouts
G3 Handouts
REPORTER:
BANES, DANIEL
BELARDE, KYLA JOY
DELOS SANTOS RJ
JUMBAS, JOEDY NIL
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
Value Proposition
A value proposition defines the kind of value a company will create for its customers.
While the value chain focuses internally on operations, the value proposition is the element of
strategy that looks outward at customers, at the demand side of the business. Strategy is
fundamentally integrative, bringing the demand and supply sides together.
3. What relative price will provide acceptable value for customers and acceptable
profitability for the company?
For some value propositions, relative price is a primary leg of the triangle. Some
value propositions target customers who are overserved (and hence overpriced) by
other offerings in the industry. A company can win these customers by eliminating
unnecessary costs and meeting “just enough” of their needs. Where customers are
overserved, the lower relative price is often the dominant leg of the triangle.
Conversely, some value propositions target customers who are underserved
(and hence underpriced) by other offerings in the industry. These customers want an
enhanced product or service and are willing to pay a premium for it. The unmet need is
typically the dominant leg of the triangle, while the higher relative price supports the
extra costs the company has to incur to meet it.
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
above, taken from the Uber homepage, excellently conveys the simplicity and
ease that lies at the heart of what makes it such a tempting service:
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Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
Ethiraj, Guler and Singh point out that business models must have four important
elements: scalability, complementary resources and capabilities, relation-specific assets,
and knowledge-sharing routines.
1. Scalability: Information assets, which dominate the e-business world, have a
unique property—they are generally costly to produce in the first place, but once
produced, very easy (and relatively inexpensive) to reproduce. As a result, first
movers in a market have an enormous advantage. They can flood the market,
and essentially create a winner-take-all situation. In order to exploit this aspect of
competitive advantage on the web, it follows that companies must develop
business models that are scalable.
2. Complementary resources and capabilities: A company with an innovative
business model can initially use its technological prowess to steal a march over
its competitors. Entrepreneurs would be wrong, however, to believe that this
advantage is long-lasting. The web sharply lowers barriers to entry, and rivals can
soon catch up with the first mover. In order to protect their competitive positions,
companies that lead in the digital arena may have to acquire physical assets to
keep their competitors at bay. Example: AOL’s acquisition of Time Warners’
bricks-and-mortar assets may have been driven by this need.
3. Relation-specific assets: No individual firm can hope to dominate the Internet,
which is a complex network designed precisely to avoid such dominance. As a
result, networks of alliances become increasingly important. Business models on
the web must recognize that competitive advantage in e-business is often based
on managing collaborative relationships with key partners well.
4. Knowledge-sharing routines: This condition follows from the previous one,
which emphasizes the need for strong collaborative relationships. These
relationships can only become truly effective if the collaborators develop
mechanisms through which they can share knowledge with one another. Such
knowledge-sharing will help the partners to enhance their collective competitive
advantage over rivals and their partners.
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
Steps or Strategies to create competitive Advantage
1. Identify your unique strengths:
Look at your business and identify what differentiates it from your competitors.
What unique skills, products, services, or expertise do you have that others do not? Here
are some steps you can take to identify the strengths of a business:
● Analyze the company’s financial performance
● Evaluate the company’s products or services
● Assess the company’s brand reputation
● Review the company’s operations
● Consider the company’s human capital
● Gather feedback from stakeholders
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
3. Identify your competition
Know your competition and understand their strengths and weaknesses. This will
help you to identify opportunities and differentiate yourself from them. Here are some
steps you can take to identify your competition:
● Define your product or service
● Conduct online research
● Use social media
● Attend industry events
● Ask your customers
● Use a competitive analysis tool
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
Focusing on quality and customer service is crucial for any business that wants
to succeed and thrive. Here are some tips to help you focus on quality and customer
service:
● Develop a customer-centric culture
● Set high standards
● Train your employees
● Measure customer satisfaction
● Empower your employees
● Continuously Improve
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
A clear, concise online value proposition is crucial to attracting visitors to your site (and brand)
in those critical seconds when a visitor is deciding to click on or leave your site. An online value
proposition is closely tied to your brand positioning, which answers questions like:
● Who we are
● What we offer
● Which markets do we serve
● What makes us different
It should state the intrinsic benefits a visitor will get from your site and answer the question,
"what's in this for me?".
Online value propositions can follow different formats, provided they are unique to your
company. Effective value propositions:
● Are easy to understand`
● Demonstrate specific customer results
● Differentiate a product or service from competitive offerings
● Avoid overused marketing buzzwords and jargon
● Communicate value in a short amount of time
For a value proposition to effectively turn a prospect into a paying customer, it should clearly:
● Identify who your target customers are
● What their main problems are
● How your product or service is the ideal solution to help them solve their problem
A compelling value proposition must be the result of thorough research to "prove" your product's
superior benefits with respect to competitive alternatives in measurable (i.e., monetary) terms.
You can use the results of that research to make strategic decisions about product
development, marketing, and sales (i.e., the product's value proposition for its different
customer segments). Using that information, you can create messaging campaigns and brand
positioning statements for marketing and promotion.
Internet Marketing
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
Internet marketing refers to all online advertising of goods and services. Regardless of the type
or scale of the company, use a variety of online channels and methods of communication to
create an extensive internet marketing strategy that makes it easier for customers and clients to
find.
Internet marketing involves the use of online resources to promote a company and its products
or services to generate leads, drive traffic and increase sales.
● a company can use online marketing to spread a message about itself or to conduct
research.
● Online marketing can also enable you to select a target market.
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
● Establish industry authority.
● Increase customer value.
● Boost brand engagement.
● Increase revenue.
1. Website Design
When designing your website, focus on:
● Including calls to action on many pages so viewers are continually thinking about what
your company can do for them.
● Optimizing the site on all browsers, including those on smartphones. The percentage of
people who surf the web on smartphones and tablets is growing. In fact, 25 percent of
mobile Web users never or infrequently use the desktop to search the web.
2. Blog
● Statistically, companies that blog get 55% more visitors to their websites than
companies that don’t blog. Therefore, your website should include an integrated
blog, which helps you provide customers with useful, relevant information. When
creating a blog, ensure that it is:
● Easy for readers to subscribe through RSS and email.
3. Email Marketing
Because you can’t always keep your website on people’s minds, email marketing
is a great way to stay in front of your customers. Pay attention to:
● Creating a quality design for your email template so it ties in with the look and feel of
your website, completing a comprehensive marketing strategy.
● Providing useful, relevant information through email on a regular basis to help you
convert potentials into customers.
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
1. It keeps consumers current
The Internet allows you to keep your audience up-to-date with your business’s latest trends and
changes.
This is a convenient way for your audience to purchase products. They can purchase products
quickly and efficiently on their own time. The Internet gives your audience more access to your
business’s customer service. Many companies offer online chats or email services that allow
people to contact your business when they need help. It’s one of the benefits of Internet
marketing for consumers because it allows users to contact your company when it’s convenient
for them.
Internet marketing helps you build trust with your audience. They see your marketed materials
and learn about your business. As they get more familiar with your business, they begin to trust
your company and feel comfortable with choosing your business. They have many opportunities
to connect with your business and learn more. They can sign up to receive emails or follow your
social media profiles (social media has its own set of advantages as a marketing strategy, too).
It’s a great opportunity for them to learn more about your business and provides you with the
chance to market directly to them.
Your business may close, but the Internet stays open 24/7. People have constant access to
information on the Internet regardless of the time of day or day of the week. This means that
people always have access to information about your business, products, or services. They can
learn about your business at any time of the day. If they decide they need a product at 3 a.m.,
they can go online and purchase the product easily. It makes it easy for them to get what they
need, when they need it.
Businesses can target people based on their demographics, interests, and shopping
behaviours. This means that people see more products that align with their interests. It creates
a better experience for your audience and gets them to engage with your business. You create
a better experience by giving your audience exactly what they want. Your audience is more
likely to engage and take interest in your business.
Users have access to dozens of different products. Virtually any product has options, whether
it’s style, color, or quantity. This gives consumers more options than ever before, and they like
this. In fact, customers prefer to have choices when the options showcase meaningful
differences between them.
It was a difficult task to visit all the stores to check their prices to see which one was more
affordable. With the growth of the Internet, consumers can check straight from their devices,
making it easy and convenient. You can market your products to attract people with your prices.
You know they will be interested in your products, so promoting the price can seal the deal for
them. This is one of the benefits of Internet marketing to customers.
Content marketing is an excellent way for your business to reach your audience. You share your
industry-related knowledge with them, and they obtain the information they need. It’s a great
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
way to help your audience feel more informed. When you create content for your audience, you
fulfill a need. They obtain answers to their questions and feel more informed. This leads them to
engage with your business longer, which leads them to get to know your brand and becoming
familiar with your products or services.
The growth of the Internet allows users from across the globe to access your products. This
means that people can purchase your products from different companies. It’s an excellent
opportunity for users to get the products they need. Before the growth of the Internet, users
couldn’t access these types of products if they needed them. Now, there’s an open opportunity
for people to obtain products from around the globe.
You can post more information about your products online and aren’t limited to a label. This
means that consumers are more knowledgeable about products, which helps them make better
purchasing decisions. You can market your products better and share this valuable information
with your audience. When you market your products, you highlight the relevant parts of your
product and sell that to your audience. People may get lured to your content based on the
product information you share.
SEO consists of on-page factors (content, structure, and user-friendliness) and off-page factors
(links from other sites, social shares, authority).
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
SEO strategies involve adjusting certain elements on your website so it meets Google’s
requirements while making sure your website presents the best overall experience for visitors.
PPC marketing can be broken down into two main categories: paid search and paid social
marketing. Ads are published on search engines or social platforms, and companies are
charged every time their ad is clicked.
Google AdWords is the most popular paid search platform, followed by Bing Ads, which also
serves search ads on Yahoo. Search marketing encompasses display, mobile,
retargeting/remarketing, and paid social advertising.
Facebook, Twitter, Instagram, and other social platforms have expanded their ad offerings and
made it more difficult to achieve organic views of marketing posts. As a result, paid social is
accounting for a higher percentage of most companies’ PPC ad spend budgets. PPC strategies
can create a dramatic, short-term boost in visibility and sales.
4: Content Marketing
Moz defines content marketing as the creation and distribution of relevant, valuable content to
communicate with customers and achieve your marketing goals. Content marketing strategies
focus on communicating with customers, rather than selling, providing content that educates,
amuses, or otherwise provides value to customers on a consistent basis in order to attract and
retain a specific desired audience.
Content encompasses virtually any information format disseminated online such as blogs,
videos, podcasts, infographics, social media posts, and more. High quality content plays a role
in all the main types of online marketing strategies, including SEO, PPC, social media
marketing, email marketing, etc.
6: Email marketing
Email marketing is one of the most cost-effective types of digital marketing strategies. Email is
often cited as the “more effective replacement” for direct mail marketing, as you can directly
reach a wide network of customers in an instant with newsletters, ads, or reminders through
email. Email marketing can be very specifically targeted using demographics and other
information to segment lists and achieve the best result.
7: Influencer marketing
Influencer marketing is one of the newest types of internet marketing strategies but it is
expected to become increasingly popular in 2018. Influencers (individuals with a strong social
following) are paid to promote your company’s products or services. When you find influencers
who are in line with your company’s values and resonate with your customers, this marketing
strategy can be highly effective for some companies.
8: Affiliate Marketing
Affiliate marketing is the process of earning a commission by promoting or advertising other
companies’ products or services. Affiliate marketing often consists of promoting a product
through a blog or video, or featuring ads on your website. You receive a payment for every sale
made through your links.
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
9: Reputation marketing
Reputation marketing consists of using press releases, social media, and customer review
platforms to develop a positive perception of a company. Online referrals and reviews have
become increasingly important in certain industries such as the travel industry. Reputation
marketing involves developing a distinctive brand, encouraging customers to post reviews, and
responding quickly to resolve customer concerns or complaints on social media and review
platforms.
Internet marketing uses the customers' online activity and then connects them with the business
by reaching out in various places over the internet. Internet marketing not only delivers
meaningful information to solve the customer's problems and needs but is also accessible on-
demand.
1. Accurate Results
2. Access to global market reach
3. Enhanced Customer experience
4. Cost-effective and budget-friendly
5. Automation of marketing functions
1. Accurate Results
With the help of internet marketing, the brands can set a target audience and get to know about
the specifications based on users, gender habits, behavior, or age. As a result, it becomes easy
to put your products in front of the audience at the right place when they are most likely to
purchase or take action. This makes internet marketing a potent tool to use for the benefit of the
brand.
2. Access to global market reach
Internet marketing helps you reach a wider audience and global market reach by finding your
audience in specific locations and then regulating the ads outreach as per your objectives. With
the help of ads, you can locate down to specific countries, cities, districts and then run through
that aligns with your goals.
3. Enhanced Customer experience
Internet marketing helps to connect with the customers and provide them with a highly
personalized shopping experience. For example, welcoming them via emails and offering them
based on their taste and preferences can enhance the overall customer experience. Here, the
customer will also feel special, which will ultimately drive engagement for your brand. The
business also gets the opportunity to manage their ads based on the users' groups and pages
that they can operate accordingly.
4. Cost-effective and budget-friendly
Internet marketing is regarded as one of the most cost-effective and budget-friendly strategies
as compared to traditional marketing. You do not need to maintain the physical resources or
display products for the audience. Internet marketing will help you get accurate results and drive
interested people to your website. The cost of running ads is budget-friendly and allows running
multiple ads based on the product.
Functions like lead generation, customer retention, and lead nurturing require a lot of time and
effort. With the help of internet marketing, you can automate these functions that can help you
to reduce the stress and time required to manage the overall operations. Hence, internet
marketing aligns with the way your customers prefer to discover and purchase your products or
services. Further, it can give you the flexibility to adjust as per your industry or size and
guarantees you results in no time.
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
How To Create An Internet Marketing Strategy?
Set a budget
Once you know what the company's online marketing requirements are, you can set a
budget for them that accounts for the intermittent processes.
SEM or search engine marketing is a digital marketing approach to improve a website's visibility
in search engine results pages.
Pay-per-click advertising
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Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
PPC (Pay-per-click) is a search engine marketing strategy in which a marketer pays a publisher,
usually a search engine, a website owner, or a network of websites, every time a visitor clicks
on an ad on the website.
Social media marketing involves using social media platforms to market a company and
its products and services. It aims to raise brand awareness, improve customer engagement,
build loyalty and generate sales leads.
● Cost-effectiveness
● Improved brand loyalty
● Increasing inbound website traffic
Content marketing
Content marketing is a strategy that involves developing and sharing relevant articles,
videos, podcasts and other media to attract, engage and retain an audience. This strategy can
position an institution as an expert in its field and raise brand awareness.
Email marketing
Email marketing campaigns help you stay in touch with your customer base, introduce
new products or services, provide discounts and promotions and remind internet users about
the brand's offerings.
● Wide reach
● Cost-effectiveness
● Good return on investment
Affiliate marketing
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
Affiliate marketing is a popular strategy for generating significant online revenue and
driving sales. It involves promoting a product or service through a blog, social media platform or
website.
● Cost-effectiveness
● Wide audience
● Easy setup and implementation
1. Time Consumption
The biggest demerit of online marketing is its time-consuming nature. Over time,
you’ll understand what works for your brand and what doesn’t.
Security and privacy are major concerns when it comes to digital marketing. It is
crucial for businesses to safeguard customer data. When customers aren’t confident that
a brand or business doesn’t care about their data security, they won’t engage with it.
3. Inaccessibility
Although online marketing gives brands a global reach, not all regions or people
of the world are reachable through it. For instance, in rural areas where internet service
providers aren’t available or internet connection is poor. Further, illiterates and elderly
people who do not use the internet aren’t reachable through digital marketing.
4. Reliance on technology
5. Technological issues
When you face technological issues such as a crude website design, slow page
loading speed, website downtime, poor site navigability, poor search engine
optimization, and more, you tend to lose web traffic. When such issues are faced,
people go to your competitors who are technically sound and offer a seamless
experience online.
6. Global Competition
Online marketing gives every business a global reach. This also means that
you’d have to face global competition.
7. Maintenance Cost
Although online marketing helps cut off many expenses, it can also increase
your expenses.
Unlike conventional marketing, online marketing faces the risk of instant spread
of a bad reputation. For, any negative comment, review, feedback, or criticism about
your brand can go viral quickly, damaging your brand’s image. So, your customer
service team has to be quick in effectively handling customer issues.
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
9. Anti-brand activities
When an online business does well by coming up with innovative tactics, its
competitors tend to copy those. This kind of piracy of a brand’s promotional techniques
and strategies is another disadvantage of online marketing.
While conducting internet marketing, there are many strategies and actions that a brand
undergoes to achieve the desired results through internet marketing.
A website is the first impression of your brand. In other words, the website is the face of the
brand, and hence, the website should showcase good graphics, have a color combination, pose
a faster loading rate, and be easy to navigate. The website should be optimized for quality
content that can rank in the search engine pages, including SEO and related keywords. A user-
friendly website will help attract the visitor and showcase a particular product or service the
brand offers.
One of the most effective internet marketing strategies is to start with one and then move to
many. The brand should analyze its audience and find the relevant channel or medium that can
align with its goals. The brand should have complete knowledge of the medium that they will
use for marketing. After getting hands-on experience on platforms, they can move to others.
This internet marketing strategy is highly recommended for brands and businesses. As soon as
your business and audience start growing, you get a chance to take action on more channels
and create more touchpoints. Gradually you will get an idea about the styles and communication
required for different channels, and you can go forward accordingly.
Your customer journey starts right when the customer interacts with your brand for the first time.
Here, you need to step into the shoes of the customer and feel the emotions that they might
have during the interaction. Understanding the customer journey is regarded as the best internet
marketing practice.
There are lots of processes and functions under internet marketing that are time-consuming and
complex at the same time. With the help of automation, the brands can save a lot of resources
because of the pre-equipped chatbots and email workflows to perform the work. For example,
you can have a 24/7 WhatsApp chat system to stay in touch with the customers automatically.
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)
Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP)
Member: Philippine Association of State Universities and Colleges (PASUC)
Agricultural Colleges Association of the Philippines (ACAP)