Sliding Gate Opener User Manual

Model: GTR064
Please Note: This motor runs on AC Power as standard but can also be operated by DC Battery Backup or Solar Power.

Gate in closed position Gate in open position

Viewed from inside the property

WARNING
Instructions must be read before beginning installation. Please follow these instructions carefully, incorrect
installation could affect gate operation. If you require more information, please contact
Richmond Wheel & Castor Co on 1300 474 246

When mounting and positioning the motor ensure that the power cable is unplugged. The motor cover will need to
be removed to mount the motor to the mounting plate. Any changes to the settings of the gate motor can only be
made by a licensed electrician.

Rev 20A 1
Optional Accessories Available:

Additional Remotes (GTR179): Spare/Additional remotes for the automatic gate kit, these will need
to be paired to the motor.

Wireless Keypad (GTR180): Allows secure access through the gate used with a user set code.

Hard Wire Keypad (GTR199): Allows secure access through the gate used with a user set code.

Warning Light (GTR198): Alerts people near the gate and users that the gate is in operation.

Solar Kits Available: Solar panels and more available to get this gate kit running on solar power.
Please contact your nearest authorised dealer for compatible solar panels in your state/region.

Rev 20A 2
Contents:

Gate Opening Default Setting Information…………………………………….………4

General Safety………………………………………………….………………...…….…..5
Parts List…………………………………………………….………………………………6
Technical Specifications………………………………………….………………………7
Motor Installation
Before you start……………………………………………………….………….…8
Tools Required / Example Sliding Gate Setup…………….…….………………9
Step 1 – Gate Preparation……………………………………...…...……………10
Step 2 – Motor Pad Footing.………………………………...………………...…10
Step 3 - Motor Position Installation………….………………..……………….…11
Step 4 – Drilling Holes for Anchor Bolts……………...……………….....……...11
Step 5 – Fitting the Mounting Plate & Motor……………………………..……..12
Step 6 – Gear Rack & Motor Alignment…………………….…………………...13
Step 7 – Limit Travel Stops……………………………………………………….15
Step 8 – Powering the Motor………………………………………………….….17
Step 9 – Testing the Limit Travel Stops………………………….……………...18
Programming and Wiring
Control Board Diagrams…………………………………………….………….…19
Dip Switch Adjustment………………………………………….…………………20
Further Settings and Programming…………………………….……………..…21
Connecting Infrared Photocells……………………………….………………….26
Battery/Solar Connection……..…………………………….…………………….27
Adding optional functions to your gate
Automatic close function ………………………………………………………...22
Connecting Infrared Photocells (sold separately) …………………………….26
Adding a keypad (sold separately)………………………………………..22 & 24
Connecting Battery Backup (sold separately) …………………………….……27
Connecting Solar Power (sold separately) ………………………………….…28
Maintenance……………………………………………………………...………………..29
Troubleshooting…………………………………………………….….…………………30
Clearing and Pairing Remotes……………………………………….…………………31
Additional Drawings and Diagrams………………………………….…………..……32

Rev 20A 3
 Gate Opening Default Setting Information:
The gate motor will open the gate to the right-hand side as its default setting (refer to fig 1).

Default operation:
Motor mounted on the
right-hand side Fig 1

Before Installing: Test the motor by plugging it into a power source and pressing the remote. You will see the motor
cog turn. When it stops, press the remote again to see it turn in the opposite direction. This will give you an understanding
of the way in which the motor will move the gate.

Press the first/top button on the The motor cog will turn counter- The gate will then move in the set
remote. clockwise, moving the gate frame. direction. Default: right-hand open.

Note: Ensure that the motor is unplugged before proceeding with installation. Please keep fingers away from the
motor cog whilst it is turning.

If your gate needs to open from the other direction (to the left, refer to fig 2) your motor needs to be mounted
on the left-hand side as shown, a licensed electrician will need to switch DIP SWITCH 5 from OFF to ON (refer
to page 22) and swap over the CL & OP lines on the J10 terminal (refer to page 24).

Left-Hand Opening:
Motor mounted on the Fig 2
left-hand side

Any works done to the motor must be completed whilst the power is off, and the motor is unplugged

Rev 20A 4
 Thank you for choosing this sliding gate opener. Please read the manual carefully before assembling and
using it. Do not leave out the manual if you send this product to a third party. This product complies with
the recognised technical standards and safety regulations. Our company has the right to change this
manual without prior notice.

General Safety:
Warning: Incorrect or improper use of this product can cause damage to persons, animals or
properties.
• Please ensure that the input voltage used matches with the supply voltage of gate opener (AC240V
50Hz).
• All modifications to wiring or electrics, and any adjustment or maintenance to 240VAC MUST be done
by a qualified electrician.
• To avoid damaging gas, power or other underground utility lines, contact the relevant authority
BEFORE digging.
• All potential hazards and exposed pinch points of the gate must be eliminated or guarded prior to
installation of this gate motor.
• Never mount any device that operates the gate motor where the user can reach over, under, around or
through the gate to operate the controls. These must be placed at least 1.8m from any moving part of
the moving gate.
• Ensure power plug is disconnected from the power socket during installation or maintenance.
• Keep remote control and other control devices out of children’s reach, in order to avoid unintentional
activation.
• Never allow anyone to hang onto the gate while moving.
• Please ensure a warning sign provided is fitted to the structure.
• To ensure safety, before installing the main motor, mount a Gate End Stop (GTR017) and a Gate Stopper
(GTR017 or GTR018) at each end of the rail to prevent the gate travelling off the track.
• If required, install infrared photocells (GTR096, sold separately) to detect obstructions and prevent
injury or damage.
• Instruct all users about the control systems provided and the manual opening operation in case of
emergency.
• Ensure that the power cable is connected to a RCD protected weatherproof power outlet installed by a
qualified electrician.
• Do not install the product in an explosive atmosphere or where there is any danger of flooding.
• This product was exclusively designed and manufactured for the use specified in the present
documentation. Any other use not specified in this documentation could damage the product and be
dangerous.
• Only use original parts for any maintenance or repair operation. Richmond Wheel & Castor Co declines
all responsibility with respect to the automation safety and correct operation when other supplier’s
components are used.
• Do not modify the automation components, unless explicitly authorised by Richmond Wheel & Castor
Co.
• The user must avoid any attempt to carry out any works or repairs on the motor, and should always
request the assistance of qualified personnel.
• This motor is suitable for use on one sliding gate only.
• Anything which is not expressly provided for in these instructions is not allowed and will void warranty.
• Dispose of all packing materials (plastic, cardboard, polystyrene etc.) according to current guidelines.
Keep plastic bags and polystyrene out of children’s reach.

Please save these instructions for future use.

Rev 20A 5
Parts List:

No. Picture Name Quantity

1 Main motor 1

2 Motor Mounting Plate 1

Manual release keys

(These keys are needed
3
during power outage, keep 2
on hand)

Remote controls
4 (factory paired to motor) 2

Gate Warning Signage

5 1
(must be fitted to gate)

In the accessories box you

6 1
will find the items below:

Magnetic limit travel stops 1 small bracket

and mounting brackets (A) and 1 large
6a
(one for opening, and one bracket (B),
for closing) and 2 magnets
A B

Limit switch mounting plate

6b 4
screws M6X18

M12 x 100mm masonry

anchor bolts
6c 4
(Drill bit size: M12
masonry)

Motor mounting set screws

6d M8 x 50mm, spring & flat 4
washers

Rev 20A 6
Technical Specifications:

Model GTR064
Power supply 240V/50Hz
Motor power 170W
Gate moving speed 16-18m/min
Maximum weight of gate 1000 Kg
Remote control distance Up to 30m
Remote control mode Single button mode
Limit switch Magnetic limit switch
Noise Up to 58dB
Working duty S2, 20min (20 minutes continuous operation)
IP Rating IP54
Maximum Remote 25
Controls to be paired
Frequency 433.92 MHz
Working temperature -20°C ~ +70°C
Package weight 12.5Kg

Rev 20A 7
Motor Installation:

Before you start

• The GTR064 Sliding Gate Automatic kit is suitable for powering the opening and
closing motion of gates up to 1000kg in weight, and up to a length of 8m.
• Gate motion is achieved by the rotating cog of the gate motor driving the gear rack fitted to
the moving gate (sold separately).
• The gate motor requires you to press the remote control once to open, and once again to
close. This is a safety feature to ensure safe operation.
• The gate motor itself must be fitted within private property, never externally to a
property’s boundary.
• This premium motor has a range of optional accessories which can be added, such as solar
power, battery backup, infrared photocells, exit wands, and warning light.

Power Supply: The GTR064 requires 1 x 10Amp AC240V 50Hz power supply (RCD Protected
Weatherproof PowerPoint). The GTR064 comes complete with a power lead and plug that is 1m long. If
you do not have a suitable RCD protected weatherproof power point within 1m of the gate motor you will
need to consult a licenced electrician .

Any works done to the motor must be completed whilst the power is off and the motor is
unplugged.

Any modifications/alterations/works to the 240V AC power components must only be

completed by a licensed electrician for your state/country.

Please Note:
Your weatherproof power outlet should be no more than 1m from the electric gate motor.

If your weatherproof power outlet is more than 1m from the gate motor, you will require a
licensed electrician to fit a new power cable.
Any excess cable length should be cable tied and secured out of the way of moving objects.

Rev 20A 8
For Installing Your Gate Motor, You Will Need:
• Power drill
• Tape measure
• Level
• 12mm Masonry Drill Bit (for the 4 motor masonry anchor bolts)
• Socket and Spanner Set
• Phillips Head Screwdriver

Example Sliding Gate Setup:

Gate Track and Gate End Gate Guide Gate

Track Wheels Catch Rollers Stopper

If you require any gate hardware, contact Richmond Wheel & Castor Co or an authorised reseller.

Rev 20A 9
Please ensure that the motor power cable is not plugged in at any stage before Step 8

Step 1 - Gate Preparation Before Adding

Your Sliding Gate Motor:
• Ensure that the sliding gate is correctly installed.
• The gate is horizontal and level and the gate can glide back and forth smoothly when
moved by hand before installing the Automatic Gate Opener.
• Wheels and guide rollers should rotate easily and be free from dirt/grime.
• Track should be flat, level and firmly affixed.
• Any misalignment in the gate will affect performance of the automatic gate opener.

The gate should slide smoothly by hand before attempting to install the gate opener.

Step 2 - Motor Pad Footing (If Required):

• The motor pad footing requires an area of no less than 450mm long x 300mm wide
and a minimum depth of 200mm (Standard requirement).
• Ensure surface is level and parallel to the driveway

Mounting Plate Dimensions:

Rev 20A 10
Step 3 - Motor Position installation:

• Insert the key and open the manual release bar to put the motor into manual mode,
and check that the motor cog rotates freely by hand (As per Fig 15).
• Place the motor and motor mounting plate on the concrete pad.
• Make sure the distance between the gate motor cog and gear rack position are
aligned.
• Mark all four corners of the mounting plate on the concrete pad using a pencil, chalk
or similar, to ensure the mounting plate is in the correct position before drilling.
• Remove motor from the mounting plate.

Sliding Gate Frame

Mark
corners
of the
mounting
plate with
a pencil,
chalk, or
similar.

Fig 3 Fig 4

Step 4 - Drilling holes for anchor bolts:

• Mark the (4) positions for your anchor bolts ready for drilling (refer to Fig 5).
• Remove Mounting plate.
• Using a M12 masonry drill bit, drill holes to a minimum depth of 120mm (Fig 6).

Mark anchor bolt positions

Fig 5 Fig 6

Rev 20A 11
Step 5 - Fitting mounting Plate & Motor:

• Fit motor mounting plate back into place and fit and tighten anchor bolts (as per
figures 7 and 8).
• Fit motor back on mounting plate, ensuring the power cord is positioned into the end
slot of the mounting plate in the direction of the power point, making sure there are no
pinch points (as per fig 9).
• Slide rubber grommet along the power lead and into the end slot of the mounting
plate (as per figures 10 & 11).
• Bolt motor to the mounting plate using the M8 x 50mm bolts with spring and flat
washers provided and tighten as required (as per figure 12).

Tighten bolts using

spanner or socket set

Fig 7 Fig 8

Fig 9 Fig 10 Fig 11

Insert the M8 x 50mm bolts

(Part 6d), spring washers, and flat
washers provided through motor
housing and screw into welded
nut on the baseplate.

Hand-tighten set screws before

final adjustment of motor.

Fig 12

Rev 20A 12
Please ensure that the motor power cable is not plugged in at any stage before Step 8

Step 6 - Gear Rack & Motor Alignment:

• Insert the key and open the manual release bar to put the motor into manual mode,
and check that the motor cog rotates freely by hand (as per fig 15).
• Ensure that the gate drive cog has a minimum clearance of 1-2mm along the entire
length of gear rack fitted to the gate (as per Fig 13)
• Ensure cog and rack are correctly aligned. Under no circumstances should the gate
motor drive cog carry any weight of the gate. It is the task of the gate castors or
wheels to carry the weight of the gate. (As per Fig 14)
• If the gate doesn’t slide freely by hand, adjust gear racks height accordingly until the
full length of gate slides freely by hand.

Gear rack correctly aligned at 90° to the

motor cog

Fig 14

Fig 13
Gear rack misaligned. Do not attempt to
use if misaligned.

At this stage of final assembly, the cover is removed (not shown) and the power cable is still unplugged.

Fig 15

To put the gate motor into manual mode, insert the key and open the manual release bar as shown.
In manual mode, the gear can turn freely, and the gate can be operated by hand.

Rev 20A 13
 Fig 16

Please Note:
The warning
signage provided
(Part 5) must be
displayed on the
frame of your
automatic gate
at all times.

Fig 17

Rev 20A 14
Step 7 - Magnetic limit switch
stops Installation:

Included in your gate motor kit are two

magnetic limit travel stops which must be
fitted to the gear rack on your gate to ensure
safe operation.
The magnetic limit travel stops are designed
to set the desired opening and closing
position of your gate.
These limit travel stops activate when the
magnets travel past a magnetic limit switch
sensor under the motor cover (refer to Fig 19
& 20). See page 32 for an image of the
Fig 18
magnetic limit switch sensor.
Please note: gates can open and close in different positions due to different weights of gates, terrains,
slopes (uphill or downhill). The distance the gate will travel after triggering the magnetic limit switch
may vary.

Setting the limit travel stops:

Closed Position

• Position gate 150-200mm back from the

gate end catch closed position. This will help
in making sure you do not slam the gate into
the gate end catch.
• Position Magnetic Limit Travel Stop B
(LARGER) central to the magnetic limit
switch sensor on the motor (as per fig 19).
• Tighten locking screws provided.
Fig 19

Open Position

• Position gate 150-200mm back from the

gate stopper open position.
• This will help in making sure you do not
slam the gate into the gate stopper.
• Position Magnetic Limit Travel Stop A
(SMALLER) central to the magnetic limit
switch sensor on the motor (as per fig 20).
• Tighten locking screws provided.

Fig 20

To Reset: When setting new limit stop positions please ensure that you turn the power off and then
on again. Turning the power off will reset the limit travel stop memory, allowing for new limit travel
stop positions to be recognised by the motor.
Refer to Step 9 for testing and adjusting the limit travel stops.
Rev 20A 15
Note: The default setting is right side open.
Magnetic Limit Travel Stop B (LARGER) should be positioned at the closed position.
Magnetic Limit Travel Stop A (SMALLER) should be positioned at the open position.

Fig 21 Fig 22

A B

Fig 23 Fig 24

If the limit travel

stops are more
than
20mm away from
the magnetic limit
switch sensor the
limit switch may
not activate.

Fig 25

Rev 20A 16
Step 8 - Powering the Motor:
• Ensure that the outer cover has been fitted and fastened back onto the motor
housing.
• Before powering up the motor make sure the gate can travel by hand in manual
mode (key unlocked).
• Slide the gate to between the middle of the posts, approximately.
• Lock the key (key locked) in readiness for automatic mode.
• Plug the power cord into an approved RCD protected weatherproof outlet.
• Remote controls (Part 4) included in this kit are factory paired ready for use.

Note:
• The default setting is opening to the right.
• Press the remote control and the gate will open until the magnetic limit travel stop
passes the magnetic limit switch sensor. Press the remote control again and the
gate will close.
• Soft start/soft stop function - The GTR064 is set by default to provide the soft
start/soft stop function. We recommend this default position is always maintained.

Your motor is now set up for basic remote-control operation. To set further functions
and settings, see pages 19-32

Rev 20A 17
Step 9 – Testing and Adjusting the Magnetic Limit Travel Stops:

Testing the closed position

• Ensure motor is plugged in as per step 8 and the gate is in the open position.
• Press remote (remotes included in kit are factory paired to the motor). The gate
will begin to close.
• The gate will stop when the magnetic limit travel stop reaches the magnetic limit
switch sensor during closing (refer to figs 19 and 20).
• When the gate stops, measure the distance remaining between the gate and the
desired closed position.
• You have now determined the closed position of the gate when the travel limit
stop passes the magnetic limit switch sensor.
• Adjust the magnetic limit travel stop from the measurement you have taken to
get your desired closed position. The ideal closed final position for the gate
frame is 10-15mm from the closed gate end catch (GTR019).

Testing the open position

• Press remote.The gate will begin to open.
• The gate will stop when the magnetic limit travel stop reaches the magnetic limit
switch sensor during opening (refer to figs 19 and 20).
• When the gate stops, measure the distance remaining between the gate and the
desired open position.
• You have now determined the open position of the gate when the travel limit stop
passes the magnetic limit switch sensor.
• Adjust the magnetic limit travel stop from the measurement you have taken to
get your desired open position. The ideal open final position for the gate frame is
10-15mm from the gate stopper (GTR017).

To Reset:
When setting new limit stop positions please ensure that you turn the power off for at least 15
seconds and then on again. Turning the power off will reset the limit stop memory, allowing for
new limit travel stop positions to be recognised by the motor.

Fig 26

Rev 20A 18
Programming and Wiring:
Control board wiring diagram 01

Any works to the 240V AC must only be performed by a licensed electrician.

Ensure power is off before any modifications are made.

Fig 27

Rev 20A 19
Programming and Wiring:
Control board wiring diagram 02

Please refer to
page 24 & 25
for added
description of
terminals
Fig 28

Rev 20A 20
Transformer Power Input Connection:
WARNING: Do not touch 240VAC. All works to mains power must be conducted by a licensed
electrician.

Fig 29

Live parts
behind cover

DO NOT TOUCH
All works to mains power
must be conducted by a
licensed electrician.

Rev 20A 21
Dip Switch Adjustment:
All changes to these settings must be completed by a licensed electrician

Number Description
Automatic Close Function
1 ON 2 OFF: automatic close delay time is 3s.
1 OFF 2 ON: automatic close delay time is 10s.
1 ON 2 ON: automatic close delay time is 30s.
1 OFF 2 OFF: no automatic close function.

Default position is 1 OFF 2 OFF

Remote Control Mode

leave in OFF position unless an additional module is used.
Default position is OFF

External Button Mode

Leave in OFF position unless an additional module is used.
Default position is OFF
4 OFF: Hard wire keypad
Left/Right Open Setting
OFF – Right hand open
ON – Left hand open
Gate close direction will be changed after motor is restarted
Default position is OFF (right hand)

Swap over CL & OP limit switch lines on terminal J10 (refer to page 24)
Magnetic Limit Switch
Leave in the ON position,
OFF - Normal close
ON - Normal open
Default position is ON
Magnetic limit switch, Normally Open/Normally Closed, usually the magnetic
limit switch is Normally Open.
Stall Force
ON - Enabled
OFF - Disabled
Default position is ON
Infrared Detection Delay When Closing
ON – Infrared detection delay is set to 1 second
OFF – Infrared detection delay is disabled
Default position is OFF

Rev 20A 22
Further Settings & Programming:
All changes to these settings must be completed by a licensed electrician

VR1: Total Working Time Adjustment

Rotate clockwise to increase, counter-clockwise to decrease. Total time can be set to 10
seconds minimum, and 90 seconds maximum.

The default setting is at maximum.

VR2: Unused

VR3: Stall Force Adjustment

Rotate clockwise to increase, counter-clockwise to decrease.

The default setting is at maximum.

When stall force is enabled (DIP switch 7 is at the ON position), the motor will detect obstacles
and impacts to the gate. If this is during opening, the gate will stop, if this is during closing the
gate will stop, and then re-open.

Note: If the stall force is too low, the gate will stop or reverse very easily while there is no
obstruction, or if there is additional resistance such as strong wind, rain or snow. If the stall
force is set too high, some impacts may not be detected, and injury or damage could occur.

Rev 20A 23
All changes to these settings must be completed by a licensed electrician

J1 Terminal:
Terminal 5: Common (Ground).
Terminal 6: Photocell input (Normally Closed). If no photocell
is fitted use jumper between terminals 5 & 6.
Terminal 7: Extra power input +24VDC.

J7 Terminal:
Terminal 1: Optional External Open Push Button Switch.
(Hard Wired keypad connection between terminals 1 & 4)
Terminal 2: Optional External Close Push Button Switch.
Terminal 3: Optional External Stop Push Button Switch.
Terminal 4: Common Terminal for All Optional Push Buttons.

J10 Terminal:
Factory Fitted (pre-wired)
CL: Close Magnetic Limit Switch.
COM: Limit Switch Common Terminal.
OP: Open Magnetic Limit Switch.

Please note: the CL & OP wires will need to be swapped over if the gate
direction is changed

Connecting Wires to the Terminal:

Using a screwdriver, Insert the wire into the Tighten with a

loosen the screw on the number on the terminal screwdriver to secure
side of the terminal. that you are looking to the wire in place.
connect to. Refer to
Pages 18 & 19

Rev 20A 24
All changes to these settings must be completed by a licensed electrician

J2 Terminal:
Factory Fitted (pre-wired)
Connect to 24VAC power from transformer.

BAT Terminal:

Battery Backup Terminal.

J4 Terminal:
Factory Fitted (pre-wired)
DC motor wire connection (Red wire to top,black wire to bottom).

J8 Terminal:

24V DC warning light connection.

Rev 20A 25
Connecting Infrared Photocells:
The below steps must be completed by a licensed electrician

Richmond highly recommend the use of infrared photocells as an additional safety feature.
While closing, if infrared beam of the photocell is blocked, the gate will stop and reverse
immediately, to protect user and property security.

To install photocells, connect wiring as per Figure 30. You must remove the wire jumper
between 5 and 6 on the J1 terminal.

Fig 26

Before Installing Photocells

Loosen J1 Terminals 5 and 6 Remove the wire jumper

with a screwdriver. Make sure between J1 Terminals 5
the power is disconnected and 6
before doing so.

Rev 20A 26
Battery/Solar Connection
Battery backup can be useful in areas where mains power may be intermittent. Depending on
the size and setup of your gate, batteries may be able to operate the gate up to ten times
without being recharged.
Solar power is useful in areas where mains power is not readily available. The correct solar
power and battery will depend on the size and setup of your gate, position of the panels and
geographical area. Under normal conditions we recommend 2 x 12V 12Ah batteries, and 1
24V 30W solar panel.
Note that performance may vary according the amount of sunlight per day, and condition of
the batteries.
To install battery backup and/or solar power, refer to the Figures 11 and 12 below.

Note: For 100% Solar requirements please contact Richmond.

Battery Part Number:

GTR160 Fig 27

Battery backup charger and batteries sold separately

Rev 20A 27
Solar Panel Connection

Solar panel Solar charge Controller

Storage battery

LED LED LED

CHARGE LOAD BATTERY

＋ － ＋ － ＋ －

Battery Part Number:

POWER GTR160

Control board

Fig 28

Rev 20A 28
Maintenance:
Under normal operation, the gate should be checked every 6 months:
• Lubricate shafts and sprockets
• Check and tighten anchor bolts
• Check for loose and corroded wires.
• Check the earth wire (green/yellow) is firmly attached to the housing with the screw. This
should be checked by a licensed electrician.
• Always check the stall force after performing any maintenance. If this function does not
work, do not use the gate motor until this is rectified.

Rev 20A 29
Troubleshooting:
Any works done to the motor must be completed by a licensed electrician and only whilst the
power is off and the motor is unplugged.

Problems Possible Reasons Solutions

The gate cannot 1.The power is off. 1.Switch on the power supply.
open or close 2.Fuse is blown. 2. Licensed electrician Check the fuse (F1)
normally, and LED 3.Control PCB is damaged and replace if necessary.
does not light. 3.Contact Richmond Wheel & Castor Co for
replacement PCB
Remote control 1. Remote control battery is flat. 1.Check LED lights up when button is
doesn’t work. 2. Remote control is not paired pressed. If not, change the remote-control
correctly. battery (A27 battery required)
2. Licensed electrician, Repeat pairing
procedure
The gate opens but 1. Photocell beam is 1. Check and remove any obstructions.
cannot close. interrupted. 2. Increase stall force VR3 potentiometer.
2. Stall force is set too low 3. Licensed electrician, If photocell is not
3. Photocell settings not connected, ensure the jumper wire between
correct. 5 and 6 on the J1 terminal, and dip switch 6
4. Photocell not mounted is set to ON. If photocell is connected,
correctly. remove jumper 5 and 6 and ensure the
wiring is correct and dip switch 6 is set to
OFF (N.C.).
4. Make sure photocell beams are correctly
positioned.
Gate does not 1. Gate is out of alignment. 1. Connect in manual mode and check if it
move when button can be opened by hand. If cannot be easily
is pressed, but opened, re-set up.
motor makes a 2. Contact Richmond Wheel & Castor Co for
noise. replacement PCB.
Gate does not stop 1. The gate direction is 1. Licensed electrician, Turn Dip switch 5
at the limit switch incorrect. from ON or OFF (depending on its current
magnet when 2. The limit switches magnets setting)
opening/closing. are positioned incorrectly. 2. refer to Pages 15 & 16.

Current leakage 1. Short circuit in the power 1. Licensed electrician to check wiring.
switch tripped. supply line.

Remote control 1. Signal is blocked or too 1. Connect external receiver

working distance is much interference. antenna 1.5 meters above ground.
too short. 2. check remote control battery
Gate does not fully 1. Motor output force is too low. 1. Licensed electrician, Increase VR2
open or close 2. Stall force is too low. potentiometer.
3. Gate meets obstacle. 2. Licensed electrician, Increase VR3
potentiometer.
3. Remove the obstacle.

Rev 20A 30
The below steps must be completed by a qualified electrician

Clearing Remote Controls:

• To delete all paired remote controls,
• Press and hold the learning button K4 for approximately 8 seconds. Once the indicator
light LRN turns off, all remote controls previously paired will be deleted.

Pairing Remote Controls:

• While the motor housing cover and clear plastic PCB cover are removed,
• Press the learning button K4 on the control board, until the indicator light LRN turns on,
then release the button.
• While the light is on, press the first button on the remote control twice within 4 seconds,
the LRN will flash repeatedly and then turn off when remote control is paired.

Press and hold the learn While the light is on, The Learn LED will flash
button (S1) until the Learn press the first button on repeatedly and then turn
LED flashes ON. the remote control twice. OFF. when the remote is
paired.

Technical Support
For support or assistance with installing your gate motor, ring your local Richmond Wheel & Castor
Branch on 1300 474 246. For detailed technical support, ring our Engineering Department on 03 9551
2233.

Richmond Wheel & Castor Co declines all responsibility for any consequences resulting from improper use of
the product, or use which is different from that expected and specified in the present documentation.

Richmond Wheel & Castor Co declines all responsibility for any consequences resulting from failure to
observe Good Technical Practice when constructing closing structures (door, gates etc.), as well as from any
deformation which might occur during use.

Rev 20A 31
Additional Drawings and Measurements:

Magnetic
Limit
Switch
Sensor
(located
beneath
the motor
cover)

Rev 20A 32