Nurse Leaders
Nurse Leaders
Nurse Leaders
Mahdieh Abdolahi
(corresponding author)
https://orcid.org/0000-0003-2429-8991
Department of Nursing, Zarand Branch,
Islamic Azad University, Zarand, Iran
[email protected]
Abstract
The preparedness of nurses in the COVID-19 pandemic is of great importance
with regard to the unknown future of the pandemic and other similar ones.
Identifying nurses’ problems can lead to better planning, preparation and
management. In this study, we aim to explore the experiences and challenges of
nursing managers’ preparedness for timing responses to the COVID-19
pandemic. We conducted the research as a qualitative content analysis in Iran
in 2022. The data were collected through in-depth semi-structured individual
interviews with 15 nursing managers who were selected by purposeful
Introduction
The coronavirus disease (COVID-19), which is responsible for the widespread flu, was
identified in Wuhan, China, in December 2019. The virus can cause a variety of
symptoms, including the typical cold, fever, coughing, shortness of breath and severe
respiratory issues (Abdollahi, Naseh, Kalroozi et al. 2022; Nopour et al. 2022). Five to
twenty per cent of COVID-19 patients must be admitted to the intensive care unit (ICU),
and the death rate for those with severe sickness and acute respiratory distress syndrome
is approximately 50 per cent. The conditions in every nation’s healthcare system are
complex and unpredictable as a result of the COVID-19 pandemic (Abdollahi, Naseh,
Kazemi-Galougahi et al. 2022; Arab-Mazar et al. 2020). Healthcare personnel, nurses
in particular, are at the forefront of patient care during a pandemic(Joolaee et al. 2021;
Ye, Yang, and Liu 2020). With regard to treating patients and halting the spread of the
disease, nurses are the members of the health team who interact with the community in
the most direct way (Mehraeen et al. 2022; Tavan et al. 2016).
Since nurses spend a lot of time with patients, they are actively involved in the
management of emergencies (Joolaee et al. 2021). They must possess the knowledge
and abilities required to provide clinical treatment, manage resources effectively, lead a
team, and communicate effectively in conditions characterised by fast change. Nurses
are asked to provide care for others in this current pandemic, sometimes even without
access to personal protective equipment (PPE) (Mizutori 2020). Many nurses strive to
provide care for patients while also maintaining their own and their families’ health.
Despite these issues, nurses have continued to provide care for patients (Brucker 2020).
They have a unique role since they are skilled in both the science and the art of caring
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for patients (Pourvakhshoori et al. 2017). Initial assessment, evaluation, triage, sample
collection, treatment for patients with mild to moderate symptoms, care for critically
sick patients, and even care for the deceased are all tasks that nurses perform in the
management of COVID-19 patients (Sharma, Nuttall, and Kalyani 2020).
Many public wards have been converted to isolated wards for COVID-19 cases during
the recent pandemic as a result of the rise in patients and overcrowding in hospitals, and
also because healthcare professionals without expertise in infectious diseases now had
to care for these patients (Nekoei‐Moghadam et al. 2019). It is crucial to assess the
experiences of this group with regard to their preparedness given the fact that nurses are
one of the first and most important healthcare providers during emergencies and that
there is a need for prepared nurses with the necessary training, experience, knowledge,
skills, independence and self -confidence to provide proper nursing care during
emergencies (Brucker 2020; Jahangiri and Sahebi 2020).
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Method
Design
A cross-sectional design with Reg. No. 401000523 was approved by the ethical
committee of the Kerman University of Medical Sciences. The ethics approval code is
IR.KMU.REC.1401.334.
The data gathered in this stage were analysed by using the content analysis approach
proposed by Graneheim and Lundman (2004). The researcher examines the recorded
words numerous times during this inductive procedure to ensure complete
comprehension. The meaning-containing units (words, sentences or paragraphs) that
dealt with the problems and difficulties encountered by the nurses in controlling the
COVID-19 pandemic were then reduced and assigned a code. Similar codes that
indicated related ideas were grouped into subcategories before being assigned to a
category (manifest level). Each category was formed from a collection of content that
had something in common, making the categories both internally and externally
homogeneous. As a manifestation of the hidden meaning, the relationship between the
underlying meanings in categories emerged as the central theme. The coding was
managed by the trial version of the MAX QDA 16 software.
perspectives of the nurses. In addition, we worked continually with the data for more
than four months to increase the veracity. To facilitate follow-up and additional research
for others, we accurately recorded and reported the various study processes. We made
an effort to quote the participants while maintaining the context. In addition, the
maximum variation sampling improved the applicability and transferability of the data.
Some specialists verified the findings of the analysis, including the codes and
subcategories. The external check approach was successful.
Ethical Considerations
All procedures were carried out in conformity to all applicable rules and regulations.
Each individual person who took part in the study gave written informed consent after
receiving all the necessary information. The confidentiality and anonymity of the
participants were maintained during the coding process. The participants in the study
were made fully aware of their right to withdraw at any time and without providing a
reason.
Results
Demographic Data of the Participants
The participants were 15 nurses with a mean age of 36.5 ± 4.8 years, ranging from 25
to 51 years. The mean duration of work experience was 11.25 ± 3.4 years and all the
participants had more than two years of experience in hospital, as presented in Table 1.
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Main Results
The results of the study can be summarised in the following four main categories and
nine subcategories (Table 2):
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After tasks became clear I should give you the necessary programme, training, practice,
and resources. I should tell you that you need a guard for the door and a suitable space
to do triage and an exit here; I will provide these three for you. You should exercise all
of these with PPE.
It is very important to know in what environment we are going to provide care. For
example, in the ICU, special protection is required when providing routine intensive
care and airborne precaution, especially when we are performing procedures that create
aerosols. The care setting is very important. Well, it is the area that requires special
attention.
When I was providing care in the COVID-19 pandemic, everything was so different for
me from the normal setting in a way that I continuously thought I needed to be trained
beforehand. That setting is not a normal work setting.
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minor role, in the healthcare delivery process receive special training on COVID-19.
This category was divided into two subcategories: preparation of non-specialist
personnel for pandemics and the need to train all members of the treatment and non-
treatment team.
Training all individuals is important. Nurses do not work in a vacuum; for instance, even
transport systems are very important, including ambulances and vehicles that are there.
Training these drivers is, in itself, one of the important issues in this field.
Inappropriate Policymaking
The results of this study indicated that improving nurses’ ability to formulate policies is
necessary for appropriate participation in healthcare policymaking. Participant 9
mentioned:
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Unsuitable Planning
One of the fundamental tenets of minimising the risk of the COVID-19 pandemic is
having an action plan for hospital readiness and response. Participant 12 mentioned:
The most important challenge is that there are no effective guidelines to sort out the
patients who need to be taken to the hospital by EMS staff from the patients who
themselves must refer to the hospital.
The shortage of protective equipment such as masks and gowns has shocked us and
endangered the lives of healthcare personnel who are responsible for caring for patients.
Discussion
In the present study, we attempted to identify challenges faced by nursing managers
during the COVID-19 pandemic. Based on the findings of the study, four categories and
nine subcategories were extracted representing the challenges encountered by nursing
managers during the COVID-19 pandemic. The necessity of exercises in the same
environment was identified as the main challenge. One of the measures that can be
applied to expand disaster preparedness in nursing students is to conduct basic training
on disaster management and disaster simulation (Agboola, McCarthy, and Biddinger
2013; Fowkes et al. 2010; Hsu et al. 2013). Farhadloo et al. (2018) discussed training
by using the simulation method of the mock-up model as an efficient method in nurses’
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preparedness for triage skills during emergencies (Farhadloo et al. 2018). Simulated
response behaviours identify the gaps between programmes and real situations and
indicate the parts that need to be changed (Pourvakhshoori, Khankeh, and Mohammadi
2017).
The importance of educating all those involved in providing services in the COVID-19
pandemic was another important challenge. Aldridge (2005) noted that the level of
knowledge and awareness of all staff should be monitored continuously and that training
related to policies, procedures and protocols of the relevant hospital should be provided
to them (Aldridge 2005). In the study by Houghton et al. (2020), healthcare workers
pointed out that all staff, including cleaning staff, porters, kitchen staff and other support
staff, must be considered when implementing IPC guidelines (Houghton et al. 2020).
Prihatiningsih et al. (2017) reported that interprofessional education and cooperative
practices are required for health professionals to battle natural disasters (Prihatiningsih
et al. 2017).
The present study’s findings regarding managerial issues included ineffective hospital
management, arbitrary interventions by managers, a lack of effective hospital
administration, arbitrary actions by managers, and an uncoordinated physician
distribution. The COVID-19 pandemic has created numerous questions and concerns
about the quality of healthcare services, making healthcare guidelines and standard
protocols crucial in the delivery of health services. All institutions and businesses
engaged in the healthcare industry are at risk from the COVID-19 outbreak. The absence
of codified clinical guidelines and the prevalence of contradictory directives distributed
by senior authorities were two service delivery issues mentioned by the research
participants. Sengupta et al. (2021) discovered that the lack of guidelines in the COVID-
19 pandemic had a negative impact on the knowledge, judgement and decision-making
abilities of healthcare workers. This is because there was no established procedure or
prior research on this particular pandemic (Moradi et al. 2021; Sengupta et al. 2021).
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One of the process-related difficulties mentioned by the participants was the disdain for
expert counsel and recommendations. The major difficulty in managing COVID-19,
according to Mirkazehi Rigi et al. (2020), was that people did not take the illness
seriously. Infrastructural difficulties, such as a lack of diagnostic and treatment
facilities, sufficient beds in the wards and standard isolation rooms in the wards were
among the challenges with service delivery highlighted by the participants
(Mirkazehi Rigi et al. 2020). According to a related study by Begun and Jiang (2020),
the inability of hospitals to handle the rising patient load s posed the first significant
problem they faced during the COVID-19 pandemic. The demand for ICU beds,
ventilators and staff in many locations far exceeds supply. For instance, the number of
ICU patients treated in health hospitals in New York City exceeded the capacity of the
ICUs by more than three times (Mirkazehi Rigi et al. 2020).
Conclusion
Identifying the most important challenges for healthcare providers can play an important
role in improving the management of the new coronavirus pandemic (COVID-19). As
pointed out in this study, it seems that to solve some of these challenges, coordination
is needed outside the health sector. In addition, the formation of a national COVID-19
control centre can contribute to developing necessary policies and strategies for
handling the pandemic. Nurses are expected to provide treatment for COVID-19
patients in unpredictable, hazardous and chaotic environments. The findings suggested
that nurses might draw lessons from earlier outbreaks to strengthen their resilience. In
such circumstances, nurse managers in particular may assist nurses and improve
hospital resilience. The management of the pandemic and the training of nurses as a
sizable group of healthcare professionals can both benefit from these findings. This
efficient group of healthcare professionals should be supported by the necessary
training, adequate PPE and human resources.
Acknowledgements
We would like to express our gratitude to the Research Centre on Health in Disasters
and Emergencies of the Kerman University of Medical Sciences for supporting and
approving this project.
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