UNIT-5 Introduction To Innovation Management
UNIT-5 Introduction To Innovation Management
UNIT-5 Introduction To Innovation Management
A holistic innovation process is geared to the innovation goals and thus creates
a clear framework that structures and systematically implements the development of
new products, services and business models. Before this can happen, however, within
the company, it must be clear what is meant by the process itself.
The innovation process defines the management of an idea from the strategic
search to the successful market launch and its transfer to the operative management.
The process is the heart of innovation management, whereby it makes sense to
understand innovation goals as superordinate components of an innovation process
and to align the process with the goals. The decision for certain innovation goals in
turn marks the starting point of the innovation process and defines the process steps
derived from it (idea generation, concept, development, etc.).
With a well-considered new product development (NPD) strategy, you can avoid
wasting time, money and business resources. An NPD strategy will help you organise
your product planning and research, capture your customers' views and expectations,
and accurately plan and resource your NPD project. Your strategy will also help you
avoid:
There are several important steps you will need to plan into your NPD strategy.
An accurate description of the product you are planning will help keep you and your
team focused and avoid NPD pitfalls such as developing too many products at once,
or running out of resources to develop the product.
Successful NPD requires a thorough knowledge of your target market and its needs
and wants. A targeted, strategic and purposeful approach to NPD will ensure your
products fit your market. Ask yourself:
Draw on your existing market research. You may need to undertake additional
research to test your new product proposal with your customers. For example, you
could set up focus groups or a customer survey.
You need to allow adequate time to develop and implement your new products. Your
objectives for developing new products will inform your time frames and your
deadlines for implementation. Be thoughtful and realistic. Some objectives might
overlap but others will be mutually exclusive.
Your objective to race against your competition will require efficiency from
your team.
Your aim to achieve a specific launch date will be influenced by demand for
seasonal products and calendar events.
Your aim to be responsive to your customers' needs and demands will require
time for research to ensure you develop the right products at the right time.
Your objective to stick to business as usual and maintain other schedules will
affect the resources you make available for NPD.
Identify key issues and approaches
There are many tasks involved in developing a product that is appropriate for your
customers. The nature of your business and your idea will determine how many of
these steps you need to take. You may be able to skip or duplicate certain stages, or
start some of them simultaneously. Key tasks include:
Idea screening.
Business analysis.
Product development.
Test marketing.
Commercialization.
Too many people like technology for its own sake. They get caught up in fancy
gadgets, spec sheets, and bullet points. They think that having technology is
innovative in and of itself. This is not true. Innovation only happens when you use
technology to provide a real or perceived value to your customer.
There are two primary uses for technology in business: to meet the status quo (web
site), and to create something new that moves the business forward (innovation). In
either case, the use of technology should be driven by the needs of the business and
the customer.
The status quo case is basically the price of admission. Every company these days
needs a web site. It really doesn’t add much value to your company, but you need it
to do business. The most successful companies are those that use technology to
support and enhance their market differentiators.
Take, for example, Domino’s pizza. After mounting criticism of their pizza from
focus groups and social media sites, Domino’s decided to try something new: listen to
their customers, speak frankly to them, encourage feedback, and create a better pizza
and a better experience.
They revamped their recipes, created a new marketing campaign, and tried again.
They also used technology in several targeted ways to facilitate communication
between them and their clients.
Specifically, they created an online Pizza ordering tool that allowed customers to, 1)
order their pizza, 2) track its cooking and delivery process, and 3) provide feedback to
the store about “how they’re doing”.
The result of the campaign? Domino’s reported a more than doubled fourth-quarter
profit.
The law and administrative procedures relating to Intellectual Property Rights have
their roots in Europe. The trend of granting patents and trademarks started in the
fourteenth century.
IPR enhances technology advancement in the following ways: