The Smart Fork Project Rawan
The Smart Fork Project Rawan
The Smart Fork Project Rawan
Done by:
-Rawan Salah
Q1: The value of BD function that will add to your organization's growth.
• First, we should clearly define what business development is as a concept to be able to explain
our plan after having the responsibility to identify a new growth opportunity which will add
value for the organization.
• Business development refers to the tasks and processes concerning analytical preparation of
potential growth opportunities, the support and monitoring of the implementation of growth
opportunities.
• BD encompasses a wide scope of ideas, activities, and initiatives that a business owner and
management implement with the goal of making the business better.
• Successful business development impacts every department within a company, including sales,
marketing, manufacturing, human resources, accounting, finance, product development, and
vendor management.
• The easiest way to understand BD is to look at it as the umbrella that works to improve all
other departments. Though BD isn’t sales, it helps improve sales; it’s not marketing, but it
improves marketing.
• In the simplest terms, business development can be summarized as the ideas, initiatives, and
activities that help make a business better. This includes increasing revenues, growth in terms
of business expansion, and increasing profitability by building strategic partnerships.
• BD is not just about increasing sales, products, and market reach. Strategic decisions are also
needed to improve the bottom-line, which includes cost-cutting measures. An internal
assessment revealing high spending on travel, for instance, may lead to travel policy changes,
such as hosting video conference calls instead of on-site meetings, or opting for less expensive
transportation modes.
• As we know that the business development function doesn't include decisions on strategy and
the implementation of growth opportunities which means that BD function doesn't have the
right to put the general company strategy or implement the growth opportunity.
• Firms with good business developers will be able to grow further than those without which may
ultimately lead to better business performance so the companies which ignore the role of BD
have a big problem.
• BD function will add a competitive advantage to a company and create long-term value for an
organization from customers, markets, and relationships.
The purpose of having a competitive advantage is to distinguish a company from its competitors by
offering something different and of superior value to its customers. Competitive advantage also means
the business can outperform its competition in the market and make a higher profit and that what we
will do as BD function in Zahran company we will innovate a new product (Fork) to help people measure
and monitor calories so we will maintain our market leader.
I will show some characteristics and skills in business developers which will help function and
organization to do the best.
• Have a market oriented mindset and practical knowledge about industry dynamics, technology,
product and customer value. Being capable to think conceptually and abstractly and can adapt
with all thinking styles (Versatility).
• Business Development is not a one-man show, it involves collaboration with multiple parties
from inside and outside the company. A good business developer should be able to build
relationships, influence, manage conflicts and navigate through office politics in order to get
things done. Have great emotional intelligence, strategic thinking, Fast thinking, Positive
attitude and thinking, have creative thinking and can manage brainstorming meetings to create
new ideas.
• Customer oriented mindset - Business Developers should always remember, Customers are
primary and revenue is secondary. Instead of focusing on increasing the revenue of the
company, focus should be on providing the best solution to the customer. The golden rule for a
long-lasting client, satisfy the customer needs with utmost sincerity, it will remain your client
forever and that leads to increased revenue.
• We should know that the business idea may be great but neglecting the basic rules of market-
oriented business development caused the promising business venture to fail so we will show
how BD activities are highly market-oriented and not focusing on any single orientation.
Q2: Show how your BD activities are highly market oriented and not focusing on any single
orientation
• As we know that marketing refers to activities a company undertakes to promote the buying or
selling of a product or service. Marketing includes advertising, selling, and delivering products to
consumers or other businesses. Some marketing is done by affiliates on behalf of a company.
• Each box of the Matrix corresponds to a specific growth strategy. They are:
1- Market Penetration: The concept of increasing sales of existing products into an existing
market.
4- Diversification: The concept of entering a new market with altogether new products.
1- Market Penetration
• When employing a market penetration strategy, management seeks to sell more of its existing
products into markets that they’re familiar with and where they have existing relationships.
Typical execution strategies include:
2- Market Development
• A market development strategy is the next least risky because it does not require significant
investment in R&D or product development. Rather, it allows a management team to leverage
existing products and take them to a different market. Approaches include:
3- Product Development
• A business that firmly has the ears of a particular market or target audience may look to expand its
share of wallet from that customer base. Think of it as a play on brand loyalty, which may be
achieved in a variety of ways, including:
• For our company we can invest in a new technology to create a distinctive fork that can measure
calories when human eating.
4- Diversification
• In relative terms, a diversification strategy is generally the highest risk endeavor; after all, both
product development and market development are required. While it is the highest risk strategy, it
can reap huge rewards – either by achieving altogether new revenue opportunities or by reducing a
firm’s reliance on a single product/market fit (for whatever reason).
• There are generally two types of diversification strategies that a management team might consider:
1. Related Diversification – Where there are potential synergies that can be realized between
the existing business and the new product/market.
2. Unrelated Diversification – Where it’s unlikely that any real synergies will be realized
between the existing business and the new product/market.
• After all of the above and after I saw the general strategy of the company “growth strategy” which
have an good strategic objective that makes me empowered to find an opportunity to increase the
company's market share.
• In our company Zahran, we have a good opportunity to create a new product to market so we will
use product development strategy.
• Our marketing agency makes marketing research “DODCAR” that’s how the BD department has a
complete view of the market:
Step 2. Objectives
After the researcher defines the opportunity we will have all answers then we can start to design
selection because we have now Smart objectives.
It is time to plan out the type of research that will best obtain the necessary data.
In this step the market agency will first determine the market research model (will it be a survey, focus
group, etc.?).
They will also think through specifics about how to identify and choose your sample (who are we going
after? Where will we find them? How will we incentivize them? Etc.).
All of that by using secondary data (existing data) like our database. Our previous research then they will
make primary research like qualitative and quantitative research.
Step 4. Collect Data
This is the meat and potatoes of the project; the time when researchers are administering surveys,
running our focus groups, conducting our interviews, implementing field tests, etc. The answers,
choices, and observations are all being collected and recorded, usually in spreadsheet form. Each
nugget of information is precious and will be part of the masterful conclusions we will soon draw.
Market researchers in this step will analyze data which they collected in the previous step and make a
statistics to get objective information not subjective.
When it comes time to present the results and present insights, answers and recommendations, not just
charts and tables. They will add this additional critical thinking to the final report will make the research
more actionable and meaningful.
As explained above the business developer does not focus on any single orientation but all activities
are highly market oriented.
1- Product orientation
• Disadvantages include:
2- Sales orientation
Sales orientation emphasizes strategies and tactics that push people towards buying a product or
service. Often, sales-oriented businesses aren’t focused on long-term results but rather on achieving
immediate sales. The focus isn’t on determining consumer desires or catering to customers’ needs but
on building profit margins.
3- Market orientation
Marketing-oriented firms' business activities are pushing products through marketing tactics rather
than delivering customer value.
4- Technological orientation
Focusing on technological orientation doesn't necessarily contribute to the satisfaction of the customer,
not all technological benefits are perceived as high value.
A market-focused business
• In today’s competitive environment, most markets are shifting towards a market-focused business
approach.
• As customers have become more knowledgeable and demand better quality and customer service,
businesses must adapt their strategies to remain competitive. In other words, their operations can
be defined as service businesses, with customer service at the forefront.
• This step also includes a collaborative effort between the business development and marketing
teams to expand the brand’s visibility.
• SWOT analysis
• Qualifying leads to identify the ideal prospects
• Create an offer
• Market positioning
• Targeting opportunities
• Capture targeted leads
• Relationship building
• Selling
• Performance & execution
• Reward / growth sustainability
• Searching for and quantifying profitable growth opportunities
• Compiling and synthesizing necessary data, performing due diligence
• Drawing up business plans as input for the senior management and board
• Close collaboration with specialist business functions for the retrieval of intelligence that must be
integrated into the business plan
• Everyone inside the organization is required to identify growth opportunities and share them with
the business development unit
• Collaboration is a key fundamental attitude for the success of BD function
• BD Function will apply business intelligence to evaluate the potentiality of each opportunity
• Then a senior committee will decide how to exploit any attractive opportunity based on resource
commitment
Sales:
Sales personnel focus on a particular market or a particular (set of) client(s), often for a targeted revenue
number. In this case, business development assesses the with such set goals, the sales department
targets the customer base in the new market with their sales strategies.
Marketing:
Marketing involves promotion and advertising aimed towards the successful sale of products to end
customers. Marketing plays a complementary role in achieving sales targets. Business development
initiatives may allocate an estimated marketing budget. Higher budgets allow aggressive marketing
strategies like cold calling, personal visits, roadshows, and free sample distribution. Lower budgets tend
to result in passive marketing strategies, such as limited online ads, print ads, social media ads, and
billboards.
Q4: Show the importance of innovation for your organization growth and what
are the major types of innovation you are always searching for, including the
newly identified growth opportunity.
Open innovation: To be open to external parties in its advancement of innovation. Using internal and
external ideas and paths to market to advance the technology.
The smart fork is a radical innovation as it is rare and results of a significant technological
breakthrough and therefore based a different set of engineering and scientific principles that often
opens up a new market and potential applications.
Designed for: Designed by: Date:
Key Partners Key Activities Value Propositions Customer Relationships Customer Segments
-Internal: IT, sales, Our value proposition require The smart fork is designed to help -Our customers are expecting the -Gender: Males/Females
finance, customer - R&D abroad. people have a healthy lifestyle by presence of -Age: 15-70
service, technical Team training (old and newly calculating the calories and nutrition -App service. -Athletes, anyone who is seeking
support, marketing hired team in the food they eat via Bluetooth and -Good after sale service. healthy life style.
teams. -Customer Relationships: support them with suggestions if -Hotline number -Our customers are a segmented base.
-External: R&D trainee through diet doctors, trainees needed based on the previously -5 years Warranty
-Each team will work in in clubs and gyms, diet social entered data in the smart fork app -Loyalty program (collecting points
their specified area. media influencers, and like weight, height, goal, gender that will provide cash back)
-Key supplier: Turkey successful campaigns training, etc.…
-Our distribution channels will The customer no longer have to -This service will be integrated with
be: manually calculate it or frequently our business as a new technology so,
Diet clinics, clubs, gyms, visit pharmacies. We gather we will provide training for the new
pharmacies, zahran stores, everything for him in one place team that will be hired and the old
and online apps. through this smart, water resistant team as well according to the service.
-Revenue streams: and an interchangeable head for use
Store sales, ads on the mobile as fork or spoon. Our product has
app, mobile app downloads, varieties in colors that fit males and
and website ads and online females.
sale
• Our objective: Market share of three percent of the branded smart health products market in the first year
[sales of over 8 million] in 2027
• Project starts in 2023
Corporate governance
Corporate governance is the system of rules, practices and processes by which a company is directed and controlled
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Startup summary
By Eng. Mohamed Zahran ( 1919 - 2006 ) with a capital of 250 million Egyptian pounds (equivalent to 45 million US
dollars). The annual production capacity is about two million units and it exports its production to the Middle East, North
Africa, and Europe. The company has two headquarters in Cairo and Alexandria, two factories and ten warehouses
throughout the country. Since 1973, Zahran has become the licensed manufacturer and marketing agent for the French
brand Tefal .
Products
Zahran has 6 main production lines:
• Tefal.
• Stainless steel cookware.
• Aluminum cookware.
• Tefal pressure cooker.
• Electrical Tools.
• Plastic kitchen utensils
Awards
Company lifecycle
Zahran is a well-known company that starts at 1948 and enters the growth stage
Properly to be the Since 1973 Zahran has become the licensed manufacturer and agent for the French brand Tefal .
And till now it is a market leader in this field and carry a big share of the market share.
Company strength and weakness
Strength points:
Weakness points:
Situation analysis
• General's core business is industrial Food Preparation, based on skills in manufacturing high quality material.
This market plan is based on providing consumers with a high quality, innovative food preparation tools. It will
be offered in a variety of products for men and women.
• Our 2015 profits of 30 million represent 7.5 percent of total sales. Sales growth has slowed to a current level of 4
percent annually. Growth in current markets is expected to be limited. The smart fork is one of several projects
with the potential to improve General's growth rate.
Market Analysis
• The smart fork will compete directly with several smart food preparation products. The market size for branded
smart food preparation products is forecast to be $75million retail dollars in2015, growing to $200 million by
2022. Annual market growth is expected to exceed six percent through 2030, exceeding our current annual sales
growth.
Market Segments
Competitive Analysis
Although there are fourteen competitors in this market, there is substantial concentration.al zenouki?, and Alahram are
strong competitors, holding 70 percent of the market. Sumeet have strong manufacturing and distribution skills, while
borsilin ? And al-Ahram have less extensive distribution networks but strong name recognition in the industry. zenouki
are strong at the lower price lines. Branded fashion watches are a relatively new product category. Although pioneered
by Zahran , there is considerable opportunity for new entrants as demonstrated by zahran ?.
Company Analysis
General currently distributes products through channels accounting for 75 percent of products sales. Food preparation
products sales are growing faster than our current product lines. Our innovative product, product design skills, strong
manufacturing skills, and experience in distributing consumer forks provide an opportunity for entry and growth in this
market.
SWOT Analysis
Strengths
Weaknesses
Opportunities
• Large market
• Market growing faster than our current sales
• Consumer demand for health goods creates a demand for innovative products
Threats
OBJECTIVES
• Market share of three percent of the branded smart health products market in the first year [sales of over 8
million].
• Project starts in2023
Organization design
Cost Structure Revenue Streams
-Highest cost: R&D and materials -Customers are paying for: Brand name-Quality-Warranty-
-Fixed cost: Team salaries Value received- After sale service-loyalty program
-Variable cost: Consultant cost-Marketing campaigns cash back.
-Phase 1 (MVP): invest 1M and revenue 3M. -Our customer will prefer to pay: using Visa so,
-Phase 2 (based on MVP result): we will make sure of having POS machines in stores
*Scenario 1 (We are on track): invest 3M for revenue -Product cost in the 1st year is 500 LE. Second year: 600 LE.
7M -Revenue stream will be: Store sales, ads on the mobile app,
*Scenario 2 (while monitoring found that need some mobile app downloads, website, outlets, and online sales
corrections): invest 2M for revenue 4M
FINANCIAL APPENDIX
BEFORE
INCOME STATEMENT RELEASE 2023 2024 2024 2025 2026
SALES REVENUES ,288,000 776,000 876,000 956,000 1060,000
VARIABLE COSTS 144,000 200,800 212,200 250,400 $320,000
FIXED COSTS $50,000 20,000 $38,000 50,000 $70,000 $89,000
PROFITS ($100,000)
CUMULATIVE PROFITS 144,000 200,800 212,200 250,400 $320,000
NET PRESENT VALUE $200,732
Q7: The final implementation plan
IT team: to put the new Manufacturing November to New technology IT manager Business developer
technology in the fork team December Updated system CEO
Labs
Put marketing IT manager August to PR team Marketing and sales Business developer
campaigns march Stores manager CEO
Start selling product Offices
After sale services Marketing Long term Laptops Customer service Business
and sales team Customer service manager development
team
Office
Calls
Gant t Chart
Thank You