Follow The Format - Formal Letter
Follow The Format - Formal Letter
Follow The Format - Formal Letter
When writing a formal or business letter, there are certain rules and conventions that need to be
followed. These rules ensure that the letter maintains a professional tone and is easily understood by
the recipient. Furthermore, you must try to write as simply and clearly as possible, and avoid
making the letter longer than necessary. Remember not to use informal language like contractions.
Examples:
a) If you do not know the name of the person you are writing to, use the following form (it is always
advisable to try to find out a name):
Dear Madam,
Dear Sir,
Dear Sir or Madam,
b) If you know the name, use the title (Mr, Mrs, Miss or Ms, Dr, etc.) and the family name only. If
you are writing to a woman and do not know if she uses Mrs or Miss, you can use Ms, which is for
both married and single women.
Dear Mr Jenkins,
Dear Ms Hamers,
Dear Mrs Hutchins,
Dear Miss Davis,
Dear Dr Green,
Etc.
Be direct and try to keep it as brief as possible, often between three or four paragraphs in total.
The first paragraph should be kept short and is designed to introduce you and to state the purpose of
the letter- to make an enquiry, complain, request something, etc.
The paragraph or paragraphs in the middle of the letter should contain the relevant information
behind the writing of the letter. Most letters in English are not very long, so keep the information to
the essentials and concentrate on organising it in a clear and logical manner rather than expanding
too much.
The last paragraph of a formal letter should state what action you expect the recipient to take- to
refund, send you information, etc.