HRS Series High Performance Soft Starter

Operation Manual
V1.0

HNC Electric Limited

 Contents

Operating Instruction Manual(V1.0)........................................................................................................................ - 4 -

Foreword.................................................................................................................................................................. - 5 -
Excellent Performance ............................................................................................................................................. - 6 -
Typical Applications ................................................................................................................................................. - 7 -
Use and environmental conditions .......................................................................................................................... - 7 -
Safety Precautions ................................................................................................................................................... - 8 -
1. Overview .............................................................................................................................................................. - 9 -
1.1 Product features ........................................................................................................................................ - 9 -
1.2 Structural features ..................................................................................................................................... - 9 -
1.3 Introduction of product typical applications ........................................................................................... - 10 -
1.4 Use and environmental conditions .......................................................................................................... - 10 -
1.5 Packing list ............................................................................................................................................... - 10 -
1.6 Working principle ..................................................................................................................................... - 11 -
1.7 Incoming inspection................................................................................................................................. - 11 -
2. Product Selection ............................................................................................................................................... - 12 -
2.1 Product nameplate .................................................................................................................................. - 12 -
2.2 Model and definition ............................................................................................................................... - 12 -
2.3 Precautions for selection ......................................................................................................................... - 12 -
3. Installation........................................................................................................................................................ - 13 -
3.1 Outer dimension of soft starter ............................................................................................................... - 13 -
3.2 Requirements of installation .................................................................................................................... - 14 -
4. Wiring ............................................................................................................................................................... - 15 -
4.1 Application wiring diagram ...................................................................................................................... - 15 -
4.1.1 Main circuit connection diagram of soft starter ..................................................................... - 15 -
4.1.2 Configuration diagram of terminals ........................................................................................ - 16 -
4.1.3 Primary and secondary wiring diagram ................................................................................. - 17 -
4.1.4 Wiring diagram of relay and remote control .......................................................................... - 18 -
5. Display for Keyboard Interface ..................................................................................................................... - 19 -
5.1 Description for displaying the keyboard .................................................................................................. - 19 -
5.2 Buttons..................................................................................................................................................... - 19 -
5.3 Function and parameter table ................................................................................................................. - 20 -
5.4 Functions selection and description ........................................................................................................ - 22 -
5.5 Parameter modification ........................................................................................................................... - 27 -
5.6 Help information and description ............................................................................................................ - 27 -
5.7 Protection function and description ........................................................................................................ - 27 -
6. Faults Analysis ................................................................................................................................................ - 29 -
6.1 Overview .................................................................................................................................................. - 29 -
6.2 Common problems and countermeasures .............................................................................................. - 29 -
6.3 Fault codes and solutions ........................................................................................................................ - 30 -
7. MODBUS Communication Protocol ............................................................................................................. - 32 -
7.1 Overview about Modbus RTU communication protocol ......................................................................... - 32 -
7.2 Related setting of soft starter .................................................................................................................. - 32 -

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 7.3 Abnormal response.................................................................................................................................. - 34 -
7.4 Precautions for use .................................................................................................................................. - 35 -
8. Precautions of Use and Daily Maintenance for HRS ................................................................................ - 36 -
8.1 Precautions for application use ............................................................................................................... - 36 -
8.2 Daily maintenance of soft starter ............................................................................................................ - 37 -

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 Operating Instruction Manual(V1.0)

◼ Please read the instruction manual carefully and understand the contents so as to be able to correctly install, connect
the circuit, operate and maintain, etc..
◼ The technical specifications of this product may change without notice.
◼ This instruction manual should be kept until the product is scrapped.
◼ This instruction manual should be kept in the hands of the actual end user.

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 Foreword

Thank you for using HRS Series intelligent AC motor soft starter produced by HNC ELECTRIC LIMITED.

HRS Series soft starter is a intelligent AC motor soft starter with international leading technology newly developed by HNC
ELECTRIC LIMITED. HRS Series soft starter uses power electronic technology, microprocessor technology and modern
control theory technology, and has a new type of starting equipment with the international advanced level. This product
can effectively limit the starting current of asynchronous motors when starting, and can be widely used in heavy-duty
equipment such as fans, water pumps, conveyors, and compressors. It is an ideal replacement product for star/delta
conversion, auto-coupling step-down, magnetic control step-down and other step-down starting equipment.

The HRS Series soft starter not only has the same excellent performance as the international high-end soft starter, but
also combines the application characteristics to further strengthen the reliability of the product, the adaptability of the
environment, and the humanized and industrialized design, which can meet the requirements of various applications.

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 Excellent Performance

●Multi-start mode:
The voltage ramp starting mode can obtain the max. output torque, the constant current soft starting mode can obtain the
max. limited starting current, and the sudden jump starting mode can be applied to loads with large static friction during
starting.
●High reliability:
There are high-performance microprocessors for digital processing of the signals in the control system, avoiding excessive
adjustments of the previous analog circuits, thereby obtaining excellent accuracy and execution speed.
●High performance:
Programmable delay start mode, programmable interlock control.
There is no phase sequence requirement for input power.
The starting time and stopping time can be modified digitally.
The dynamic fault memory function makes it easy to find the cause of the fault and can record up to ten faults.
●Full dynamic control monitoring starter of field-bus, easy to network:
The bus type is Modbus.
●With multiple protection functions:
Protects against over-voltage, under-voltage, overheating, phase loss, and motor overload.
●Perfect humanized design:
Harmony of beautiful appearance and reasonable structure.
Harmony of perfect functions and easy operation.
Harmony of firmness, reliability and compact structure.
Artistic design of industrial products excellence.
●Reliable quality assurance:
Using computer simulation design.
STM patch production process.
Excellent electromagnetic compatibility performance.
High temperature aging and vibration test of the entire machine before leaving the factory.
●Fast and thoughtful after-sales service:
Reliable performance and quality lay the foundation for quality service.
Provide excellent and complete equipment design solutions.
Timely and thoughtful use consultation.
Continuously improve product performance based on user’s opinion.

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 Typical Applications

●Water pump
Using the soft stop function, the water hammer phenomenon of the pump is relieved when the pump is stopped, and the
cost of system maintenance is saved.
●Ball Mill
Using voltage ramp to start, reduce the wear of gear torque, reduce maintenance workload, save time and save money.
●Fan
Reduce belt wear and mechanical shock, saving maintenance costs.
●Compressor
The use of current limiting realizes smooth starting, reduces motor heating and prolongs service life.
●Crusher
Using locked-rotor protection and fast protection to avoid mechanical failure or blockage causing the motor to overheat
and burn.
●Conveying machinery
Realize a smooth and gradual starting process through soft start, avoid product displacement and liquid overflow.

Use and environmental conditions

●Main circuit power supply: three-phase AC 380V (- 10%, + 15%), 50Hz±0.5%

Note:The above data only applies to this manual
●Control circuit power supply: built-in AC380V 50Hz
●Applicable motor: general squirrel-cage asynchronous motor.
●Starting frequency: It is recommended to start and stop no more than 20 times per hour.
●Cooling method: natural air cooling.
●Installation method: wall-mounted.
●Protection level: IP20 ~ IP30, depending on the power level. below 75kW is IP30, 75kW and above is IP20
●Environmental conditions: If the altitude exceeds 2000 m, the capacity should be reduced accordingly.
Ambient temperature is between-25~ ± 40°C.
Relative humidity does not exceed 95% (20C~65C), non-condensing, flammable, explosive, corrosive gas, no
conductive dust.
Install indoors with good ventilation. The vibration is less than 0.5g.

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Safety Precautions

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 1. Overview

This soft start controller takes an advanced microprocessor as the core, applies advanced software design methods and
the latest hardware technology, uses thyristor phase shift technology, and realizes the soft start and soft stop functions of
AC asynchronous motors, which has the multiple protection functions such as voltage, under-voltage, over-current,
overload, three-phase unbalance, short circuit, etc.

The soft starter covers 5.5KW~630KW, with reliable quality and good electromagnetic compatibility (EMC). It can be
widely used in heavy-duty equipment such as fans, water pumps, ball mills, crushers, conveyors and compressors. It is an
ideal replacement product for star/delta conversion, auto-coupling step-down, magnetic control step-down and other step-
down starting equipment.

1.1 Product features

⚫ Using high-performance single-chip microcomputer and digital logic control technology, it has strong anti-interference
ability.
⚫ Starting parameters can be flexibly set according to different loads to obtain the best current curve and best torque
control characteristics.
⚫ It provides a smooth and gradual starting process for the motor, reduces the impact of the starting current on the
power grid, reduces the vibration and noise of the equipment, extends the service life of the mechanical transmission
system, and improves the working environment of the workers.
⚫ The starting current can be adjusted according to the load to reduce starting loss and generate the best torque with
the minimum current.
⚫ There is no phase sequence requirement for input power.
⚫ It can be set to free parking and soft parking, and the soft parking time can be adjusted.
⚫ With standard RS485 interface and ModBus protocol (order statement).
⚫ Using 4 x 8 LCD, parameter modification, easy and intuitive operation.
⚫ The product has novel structure, reliable performance, strong function and easy installation and operation.

1.2 Structural features

⚫ Soft starter:Natural air cooling, external AC contactor.

⚫ Intelligent starting cabinet: Exquisite structure, simple installation.

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1.3 Introduction of product typical applications

⚫ The products are widely used in thermal power generation, hydropower, transmission and distribution equipment,
metallurgy, chemical industry, mining, construction and other industries.
⚫ Water pump---Using the soft stop function, the water hammer phenomenon of the pump is relieved when the pump is
stopped, and the cost of system maintenance is saved.
⚫ Ball mill-Using voltage ramp to start, reduce the wear of gear torque, reduce maintenance workload, save time and
save money.
⚫ Fan--Reduce belt wear and mechanical impact, saving maintenance costs.
⚫ Compressor---Using current limiting to realize smooth starting, reduces motor heating and prolongs service life.
⚫ Belt conveyor---Realize a smooth and gradual starting process through soft start, avoid product displacement and
liquid overflow.

1.4 Use and environmental conditions

Use category: AC-53b

Rated insulation voltage: 660V
Rated impulse withstand voltage: 6KV
Rated limit short-circuit current: 10KA
Rated voltage: 380V±15%, AC three-phase symmetrical power supply;
Frequency: 50Hz/60Hz+2%
Number of starts: 12 times/min
Cooling method:The soft starter is naturally air-cooled, and the fan of the intelligent soft-start cabinet is cooled.
Installation method:Wall-mounted or vertical cabinet
Protection level: IP20 ~ IP30, depending on the power level. below 75kW is IP30, 75kW and above is IP20.
Running height: 1000 meters without capacity reduction (above 1000 m, for every additional 100 m, the current is reduced
by 0.5%)
Ambient temperature:store: -25°C~+70°C
Operating temperature: -5°C~+55°C, above 40°C, the current is reduced by 2% per liter of 1°C
Relative humidity:Max. 90% (temperature is 20°C)
Pollution level: Level III

1.5 Packing list

a. Soft starter； b. User manual； c. Certificate； d. Quality service card。

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1.6 Working principle

The principle block diagram of this soft starter is shown as in Fig. 2. The power part is composed of three pairs of anti-
parallel thyristors as shown in Figure 1. The core microprocessor of the control part collects the synchronization signal,
voltage signal, current signal and motor power factor angle of the power grid. The control software changes according to
these four parameters. Using the thyristor phase shift technology, the voltage applied to the motor slowly reaches the full
voltage according to a certain rule. By setting the control parameters appropriately, the torque and current of the motor can
be better matched with the load requirements.

Fig.1 Thyristor power module Fig.2 principle block diagram

1.7 Incoming inspection

⚫ Before taking the soft starter out of its packaging materials, please make sure that the packaging carton has not been
damaged during transportation. Damage to packaging cartons is usually caused by improper transportation. If you
find any damage, please notify the carrier and your dealer representative.
⚫ Please confirm that the nameplate and label of the soft starter conform to the packing list and the corresponding
purchase order. If the soft starter is not installed immediately, it should be stored in a clean and dry area with an
ambient temperature of -25°C~+70°C.

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 2. Product Selection

2.1 Product nameplate

2.2 Model and definition

2.3 Precautions for selection

The soft starter must provide a force greater than the load resistance moment to complete the start-up. For ordinary loads
such as water pumps, fans, etc., it is recommended to configure soft starters with the same or higher gear specifications,
and for heavy loads such as ball mills, grade 6 fans and crushers, it is recommended to configure soft starters with high or
second gear specifications.

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 3. Installation

3.1 Outer dimension of soft starter

①Structure and dimension of product for HRS Series 5.5KW-55KW

Rated Rated Outer dimension(mm) Installation dimension(mm) Gross

Model power current weight
W1 H1 D W2 H2 d
(kw) (A) （kg）
HRS-5R5-B-G3 5.5 11 146 272 160 133 247 M6 4.0
HRS-7R5-B-G3 7.5 15 146 272 160 133 247 M6 4.0
HRS-011-B-G3 11 23 146 272 160 133 247 M6 4.0
HRS-015-B-G3 15 30 146 272 160 133 247 M6 4.0
HRS-018-B-G3 18.5 37 146 272 160 133 247 M6 4.0
HRS-022-B-G3 22 45 146 272 160 133 247 M6 4.0
HRS-030-B-G3 30 60 146 272 160 133 247 M6 4.0
HRS-037-B-G3 37 75 146 272 160 133 247 M6 4.0
HRS-045-B-G3 45 90 146 272 160 133 247 M6 4.0
HRS-055-B-G3 55 110 146 272 160 133 247 M6 4.0

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②Structural dimension of product for HRS Series 75KW or more

Rated Rated Gross

power (kw) current Outer dimension(mm) Installation dimension(mm) weight(kg)
Model (A)
W1 H1 D W2 H2 d
HRS-075-B-G3 75 150 260 435 200 225 360 M8 20
HRS-090-B-G3 90 180 260 435 200 225 360 M8 20
HRS-115-B-G3 115 230 260 435 200 225 360 M8 20
HRS-132-B-G3 132 260 260 435 200 225 360 M8 20
HRS-160-B-G3 160 320 260 435 200 225 360 M8 20
HRS-185-B-G3 185 370 260 435 200 225 360 M8 20
HRS-200-B-G3 200 400 260 435 200 225 360 M8 20
HRS-220-B-G3 220 440 260 435 200 225 360 M8 20
HRS-250-B-G3 250 500 290 460 200 255 390 M8 30
HRS-280-B-G3 280 560 290 460 200 255 390 M8 30
HRS-320-B-G3 320 640 290 460 200 255 390 M8 30
HRS-400-B-G3 400 800 330 485 200 295 405 M8 36
HRS-450-B-G3 450 900 330 485 200 295 405 M8 36
HRS-500-B-G3 500 1000 330 485 200 295 405 M8 36
HRS-630-B-G3 630 1200 410 550 230 375 470 M8 56

3.2 Requirements of installation

Direction of installation
①The soft starter must be installed in the vertical direction, not upside down, it should be installed on a firm structure with
screws.
②The soft starter must generate heat when it is running. To ensure the passage of flowing air, The design leaves a certain
amount of space. The generated heat is dissipated upwards, so do not install under heat-sensitive equipment.
③The main circuit uses top in and bottom out, and the wire should ensure sufficient carrying capacity of current.

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 4. Wiring

4.1 Application wiring diagram

4.1.1 Main circuit connection diagram of soft starter

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 4.1.2 Configuration diagram of terminals

(1) Terminal diagram of main circuit

5.5kW-55Kw 75kW-630kW

(2) Terminal diagram of control circuit

(3)Terminal wiring of control circuit

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4.1.3 Primary and secondary wiring diagram

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4.1.4 Wiring diagram of relay and remote control

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 5. Display for Keyboard Interface

5.1 Description for displaying the keyboard

5.2 Buttons

Button name Description of functions

1. In the ready state, press [YES] to enter the help menu, and then press[YES] to exit. You
can also press [Stop Reset] to exit.
2. In the setting state, press [YES] to save the new data and exit the setting state.
1. In the ready state, press the [SET] button to enter the function parameter menu and display
"FX: XXX"; at this time, press the [▲] ([▼]) button to display the next (previous) parameter
value.
2. Press the [SET] button again to enter the setting state. At this time, the colon is flashing.
Then you can press [▲][▼] button to modify the parameter value after the colon. Press[YES]
when the colon is flashing. If the data has been modified, it will display: "Data storage
completed", and it will beep twice, indicating that the new data has been saved, and then exit.
If you don't want to save the new data, press the [Set] button, the colon stops flashing and
restore the original data, and then press the[YES] button to exit. You can also press [Stop,] to
exit directly.

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 Button name Description of functions
1. In the setting menu, when the colon is not flashing, press [▲], [▼] button to change the
function number; when the colon is flashing, press [▲], [▼] button to change the data, press
and hold[▲],[▼]button for more than 1 second, the data will be increased or decreased in
rapid succession.
2. Press [▲], [▼] button in the help menu to change the content of the corresponding help
prompt information. In bypass operation, and the setting and help menu is not entered, the
motor running current is displayed. Press the [▲], [▼] button at this time to select and display
the inspecting power of the motor or the thermal balance coefficient of the motor overload.
When the indicated value of the thermal balance coefficient is greater than 100%, overload
protection will be performed.
The motor can be started only when the setting keyboard of function parameter FB is valid,
otherwise, the button cannot start the motor

When the setting keyboard of function parameter FB is valid, the keyboard can be stopped.
Otherwise, the machine can not be shut down by pressing this button, and the function is
"Reset" in the fault state.

5.3 Function and parameter table

Factory
Function code Name Setting range Description
value

Voltage ramp mode is valid;

F0 Starting voltage 30-80% 30% Starting voltage of current mode is 40%

F1 Soft starting time 02-60S 16S Voltage mode is valid

F2 Soft stopping time 00-60S 2S Free stop when set to 0

During starting the motor, when the time of more

Starting over-current than 3 times the rated current exceeds the setting
F3 00-60S 00S
Protection time value of this parameter, the over-current
protection will be activated

F4 Programming delay 00-999S 00S For programmable relay output

Current limiting mode is valid;

The max. current limit in voltage ramp mode is
F5 Starting current limit 50-500% 280% 400%

F6 Max. working current 50-200% 100% Relative to the value of rated current FP

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 Factory
Function code Name Setting range Description
value

Under-voltage Under voltage protection when it is lower than the

F7 49-90% 70%
prote4ction set value, when it is set to 49%, turn off the function

Over-voltage protection when higher than the set

F8 Over-voltage protection 100-131% 120%
value, when set to 131%, turn off the function
00 current limit; 01 voltage; 02 sudden jump +
current limit;
F9 Starting mode 00-06 01 03 sudden jump + voltage; 04 current ramp; 05
double closed loop; 06 full voltage

00 Primary; 01 Light load; 02 Standard;

FA Protection level 00-05 02
03 Heavy load; 04 Advance
00 Keyboard;
01 Keyboard+external control;
02 external control;
03 external control + communication;
04 keyboard + communication+external control;
FB Control method 00-06 04 05 keyboard + communication;
06 communication

00: It is forbidden to modify any parameters except

the setting item FC; 01: It is forbidden to modify the
Parameter modification parameters of F4, F5, F6, FD, FE, FU, FL, FM, FN;
FC 00-02 01
allowed 02: It is allowed to modify the parameters of all
functions

Communication
FD 0-64 00 Used for MODBUS local slave address setting
address

FE Programming output 00-19 06 Used to define ③-④ terminal output

See the description in section 5.4 for details

FF Turn-stop current limit 30-100% 80%

Rated current valve of Used to enter the nominal rated current value of the
FP Rated value
motor motor

FU Bypass delay 1-40S 3S Used to set the time of bypass delay

Three-phase 00:Three-phase imbalance prohibited, 01: Three-

FL 00-01 01
imbalance phase imbalance allowed

FM Current ratio 50-150% 100% Used to adjust the display current value

FN Voltage ratio 50-150% 100% Used to adjust the display voltage value

Remarks:
1. The max. working current of setting item F6 refers to the max. current that allows the motor to run continuously based on
the FP setting value. If this value is exceeded, inverse-time thermal protection will be performed.
2. If there is no key operation for more than 2 minutes in the setting state, it will automatically exit the setting state.
3. Parameters cannot be set during soft start and soft stop, and parameters can be set in other states.
4. Press the[YES] button to power on, and the set parameters can be restored to factory values.

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5.4 Functions selection and description

5.4.1 Code FE (programming output)

The programmable relay output function has two working modes:
①Programmable timing output mode and programmable state output mode
②When the setting item FE is 0~4 (10~14), the programmable output work is the timing output mode, and the starting time
of the output is set as follows:
FE setting value 0(10) 1(11) 2(12) 3(13) 4(14)
Programming When sending the When starting During bypass When sending the When the
output time starting command running stopping command shutdown is
complete

Note:
·This working mode includes a 999 second timer, which is set by the setting item F4. If F4 is not 0, start timing according
to the starting time set by the setting item FE. When the timer expires, the output changes state. If the setting item F4 is 0,
the output state will be changed immediately. The reset time of this output is to set the time by pressing F4, and the end of
the delay is to maintain 1 second in the ready state.

·Programmable timing output takes a starting process as the control cycle. If the motor is started again, it will automatically
interrupt the previous programmed output process and restart the process.

③When the setting item FE is 5~9 (15~19), the programmable output (FE) works in the state output mode, and the set
working state output is as follows:
FE setting value 5(15) 6(16) 7(17) 8(18) 9(19)

Output indication Motor fault state Operating state Ready state Starting state Bypass state
state

·The programmable status output mode is used to indicate the working state of the soft starter. In this mode, the time set
by the setting item F4 (programming delay) is invalid. When the programmable output is in the fault state, it refers to an
electrical fault (Erro05, Err06, Err07, Err08, Err12, Err15), which is different from the function of the fault output terminals
⑤ and ⑥. The running status refers to the non-ready or fault state, which includes three processes of start, bypass and
soft stop.
·When FE> 9, the positioning state of external terminals ③ and ④ of programmable output will change from normally open
to normally closed, i.e, reverse output. Flexible use of programmable relay output function can effectively simplify the
same peripheral control logic circuit.

5.4.2 Code F0 (starting voltage) F1 (rise time)

They are the starting control parameters in voltage mode. Increasing the starting voltage helps to overcome the static
friction of the load starting; the greater the load inertia, the longer the rise time (Fig. 5.4.2)

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 Fig 5.4.2
5.4.3 Code F2 (soft stop time)
When the stopping time is set to 0, it is a free stop. Too long
stopping time will bring instability to the system.
(Fig.5.4.3 )

Fig. 5.4.3
5.4.4 Code F5 (Starting limit current)
When using this function, code F9 must be set to 0 or 2 or
4, and the starting current of the starter will run below the
set value (50%- -500%). After starting, the current will drop
below the rated value. The larger the set value, the shorter
the starting time. Note that this value cannot be set too
small. If it is too small, a "Tool long starting time" fault will
occur. (Figure 5.4.4)

Fig. 5.4.4
5.4.5 Code F6 (load regulation rate)
When the rated parameters of the soft starter selected by the user do not match the actual motor, in order to make the
protection function and display parameters correct, the load regulation rate should be reset.

Definition of load regulation Is the actual rated current of the motor, Pr is the rated current of the soft
starter
For example:The user's motor is 200A, and the rated current of soft starter is 400A, then the set value of code F6 is
changed to 50%

5.4.6 Code F9 (starting mode)

The intelligent controller has 7 starting modes to adapt to various complicated motor and load conditions. Users can select
according to different application conditions.

Working principle
00 limited current starting mode:
When the setting item F9 is 0, set the starting mode to this mode.
Fig. 5.4.4 shows the change waveform of the electrical current in the current limiting starting mode. Where |1 is the set
starting current limit value. When the motor starts, the output voltage increases rapidly until the motor current reaches the
set current limit value|1, and the motor current is not greater than this value, and then as the output voltage gradually
increases, the motor gradually accelerates. When the motor reaches the rated speed, the output current quickly drops to

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the motor rated current|1 or below, and the starting process is completed.

When the motor load is lighter or the set current limit value is large, it is normal that the maximum current at starting may
not reach the set current limit value.

Current limiting starting mode is generally used in occasions that have strict requirements on starting current.

01 Voltage ramp starting mode:

When the setting item F9 is 1, set the starting mode to this mode.
Fig. 5.4.2 shows the output voltage waveform of voltage ramp start. When the motor starts, the output voltage of the soft
starter rises rapidly to the initial voltage value within the range of the motor current not exceeding 400% of the rated value,
and then the output voltage gradually rises according to the set starting parameters. The rise continues to accelerate
steadily. When the voltage reaches the rated voltage Ue, the motor reaches the rated speed and the starting process is
completed.

The starting time is the control parameter obtained under the standard load under standard conditions. The controller uses
this parameter as a benchmark to smoothly accelerate the motor to complete the starting process by controlling the output
voltage. It does not mechanically control the starting time value regardless of whether the motor accelerates smoothly. In
view of this, when the load is light, the starting time is often less than the set starting time, as long as it can be started
smoothly, it is normal.

02 or 03 sudden jump start mode:

When the setting item F9 is 2 or 3, set the starting mode to this mode.
Figure 5.4.6a and figure 5.4.6b show the output transformation waveform of jump start mode. This mode can be used
when the motor cannot be started due to the influence of mechanical friction in some heavy load cases. When starting,
first apply a higher fixed voltage to the motor for a limited period of time to overcome the static friction of the motor load to
make the motor rotate, and then start by the current limit (Figure 5.4.6a) or voltage mode (Figure 5.4.6b) .

Before using this mode, you should start the motor in non-sudden jump mode. If the motor cannot rotate due to too much
static friction, select this mode; otherwise, you should avoid starting in this mode to reduce unnecessary high current
impact.

Fig.5.4.6a Fig.5.4.6b

04 Current ramp starting mode:

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When the setting item F9 is 4, set the starting mode to this mode. Fig. 5.4.6c is the output current waveform of the current
ramp start mode, where 11 is the current limit value set by F5, and T1 is the time value set by F1.
The current ramp starting mode has a strong acceleration capability, which is suitable for two-pole motors and can also
shorten the starting time within a certain range.

Fig.5.4.6c

05 Double closed loop starting mode of voltage current limit:

When the setting item F9 is 5, set the starting mode to this mode.
Double closed loop starting mode of voltage current limit uses voltage ramp and current-limiting double closed-loop
control. It is a comprehensive starting mode that requires both stable starting and strict current limiting. It uses a predictive
algorithm for estimating the working state of the motor.
The output voltage waveform of this starting mode will vary according to the motor and load conditions.

06 Monitor starting mode:

Starting in this mode, it will run in direct starting mode. It can monitor the parameters such as the motor running current.
When the operation is overloaded, over-voltage or under-voltage, the fault output 5 and 6 terminals are disconnected from
the output, and the corresponding fault information is displayed at the same time.

5.4.7 Code FA (protection level)

In order to adapt to different applications, the protector has five protection levels, namely 00: primary, 01: light load, 02:
standard, 03: heavy load, 04: advanced, which are set by the setting item FA. among them:
·The primary protection only retains the overheating, short circuit and input phase loss protection during starting, which is
suitable for occasions requiring unconditional emergency starting.
·The three protection levels such as light load, standard and heavy load have complete protection functions. The
difference is that the protection time curve of motor overload is different. The motor thermal protection time parameters are
shown in Table 5.4.7 and Fig.5.4.7.
·The protection standard of advanced protection is stricter when starting, and other protection function parameters are the
same as the standard protection setting time.

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The different protection levels and thermal protection time set by the setting item FA are as follows: Table 5.4.7

FA setting 0（primary） 1（light load） 2（standard） 3（heavy load） 4（Advance） Description

None Level 2 Level 10 Level 20 Level 10 Based on the

Running standard of
overload IEC60947
Protection level -4-2

Set 5 times as the

Starting over- None 3 seconds 15 seconds 30 seconds 15 seconds starting current
current exceeds F6
Protection time

Current multiple
3 4 5 3 4 5 3 4 5 3 4 5
（I/Ie）
Values in the table
Running
Typical value
overload
Tripping time
table Tripping time
4.5 2.3 1.5 23 12 7.5 48 23 15 23 12 7.5
（sc）

·The specification of soft start should be set according to the requirements of rated current and rated voltage of motor.
The tripping time curve of motor thermal protection according to IEC60947--4-2 standard is as follows:

Fig. 5.4.7

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5.5 Parameter modification

5.5.1 Modification of function parameter

(1) Operating flow chart
Power ON→

YES

Power-on→Press the SET button→Press UP/DOWN button→Press the SET button→Press UP/DOWN button→Press
“YES” button
Enter code options →Select code function →Determine modified code →Modify the setting range→Save the modified
data (Exit)

5.6 Help information and description

Display Description
AC: XXX 3-digit digital voltmeter for monitoring the voltage of three-phase AC power supply.
Power voltage
400A- -380V Display the specification of this soft starter is 400A/380V.
Specification of soft
start
H1: Error05 Display the last fault message Err05 (and so on).
Output phase loss
……. …….

H9： Error00
Display no fault information.
No faults
UEr3.0
Display the version of this software is Ver3.0.
Software version No.
Lxxxx
Times of successful Where XXXX is the total times of successful starts.
starts
Time-run xx
Where XX is the time of last start (whether successful or not).
Starting time
Note: H1-H2 use recursive method to store 9 newly occurred fault information.

·In the state of non-soft start and soft stop, and not enter the setting state, press[YES] to enter the help menu, and then
press [▲], [▼] button to select the prompt information.
·In the help state, press[YES] or [Stop] to exit the help state.

5.7 Protection function and description

This Soft Starter Series soft start controller has a variety of protection functions. Any failure will lead to shutdown and
display the failure prompt. In use, the protection level and parameters should be set appropriately according to different
situations.

Protection function and other parameter:

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·Overheating protection of soft starter:
When starting the soft start, if the temperature rises to 80°C±5°C, the protection will act. When the temperature drops to
55°C (minimum), the overheating protection will be released. (The thermal protection temperature switch needs to be
connected to the J4 terminal of the controller)
By setting the parameter F3 (start interval delay) to define the min. time for two consecutive starts, the thyristor can also
be effectively protected.
·The protection lag time of input phase loss: <3 seconds.
·The protection lag time of output phase loss: <3 seconds.
·The lag time of three-phase imbalance time : <3 seconds. Based on the current deviation of each phase greater than
50% ± 10%, when the load current is lower than 30% of the soft starter's nominal rated current, the standard deviation of
judgement will increase.
Operating over-current protection time: inverse-time thermal protection and trip protection are based on the max. working
current of the setting item F6
The time curve is shown in Fig. 4.7.
·The protection lag time of low power voltage: When the power voltage is lower than the set value, the protection action
time is <3 seconds.
·The protection lag time of high power voltage: When the power voltage is higher than the set value, the protection action
time is< 3 seconds.
·The protection lag time of loaded short circuit: <0.1 second, the current is more than 8 times of the nominal rated current
of the soft starter.

Note:The above time parameters are from the detection of a valid signal until the trip protection command is issued. The
parameter values are for reference only. If it does not meet the user's requirements, additional special protection devices
should be added to ensure safety.

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 6. Faults Analysis

6.1 Overview

·When there is a problem with the soft starter application, this chapter will be used as a guide.
·When there is a problem with the soft starter application, the fault type will be displayed on the LCD.

6.2 Common problems and countermeasures

Abnormal Content of inspection Countermeasures

phenomenon

Check whether the cabling is Please make correct cabling

abnormal and power cord is Connect to the power
connected to the input terminals Cut off the power, then power on
(R,S,T)

When the bypass operation mode is

selected, check whether the bypass Check the connection of bypass contactor
The motor does not works and 01, 02 terminals are Check the connection of bypass contactor coil
rotate connected.

Check whether the keyboard has Please read the instruction sheet of function operation and fault
abnormal display solutions

Check whether the motor has been

Please release the lock of motor (reduce the load)
locked (load is too heavy)
Check whether 07,10 terminals are If no display: check whether power lacks of phase, and check the
displayed and opened circuit, and incoming power
Keyboard cannot code FB setting is normal If display: check whether 10,07,08 are opened circuit, and check
start the external wiring of terminals, and set FB code correctly.

Check whether 10,07,08 are opened circuit, and check the

External control Check whether code FB is set in
external wiring of terminals, set FB correctly and whether it is in
cannot start external control
the external position.

Check whether the load is too

The motor rotates Please reduce the load
heavy; and display current is greater
but the speed does Increase the staring voltage, enlarge the power of soft start, and
than actual current
not change adjust the display current

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 Please reduce the load
The load is too heavy Please set FO (starting voltage), F5 (starting current limit) F1
Starting time is too The code is set incorrectly (soft starting time)
long Check whether the motor Please check specification instruction and nameplate
specification is abnormal

When the load is light, the starting time is often less than the set
Starting time is too The load is too light
value, and the starting balance belongs to the normal setting
short The starting time is too short
code F1 starting time (current mode is invalid)

Check whether the connection of 07 and 10 terminals are loose

Stop suddenly
Check the external input terminals Check whether the connection line of external stop button is
during operation
loose.

Abnormal Content of inspection Countermeasures

phenomenon

The motor has hum ●The SCR is short-circuited and broken Check and replace
No starting signal but through
the motor is starting ●The starting button is abnormal
Check and correct the reasons of faults

The motor sounds

Try different time to reduce the voltage (several
abnormal during start- ●Motor phase loss
adjustments may be necessary to obtain ideal results)
up and operation

Check the connection of start and stop

Check whether the start and stop signals are sent at
If you use external
●The control connection is incorrect the same time
control to start, the
●Start and stop signals are sent at the Check whether the keyboard is in the local control
motor cannot start
same time menu
Check whether the parameter neutral control is not
activated

When bus
communication is ●The keyboard is in the local control Check whether bus control is activated
used to input starting menu Check whether it is allowed to use
information, the ●Bus parameter setting error Check whether the programmable input is set correctly
motor will not start

6.3 Fault codes and solutions

Display and description Problems and solutions

Error00 Faults such as under-voltage, over-voltage, or overheating has just occurred, and it is
The fault has been solved now normal, and the motor can be started after reset
Error01
External instantaneous stop Short-circuit the external control instantaneous stop terminal ⑦ and the common terminal
terminal open circuit 10, or connect it to the normally closed contact of other protection devices.
Error02
Starting too frequently or the power of the motor does not match the soft starter
Soft starter overheated

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 Error03 Too low current limit makes the starting time too long (more than 60s)
Soft starting time is too long The starting parameter setting is inappropriate or the load is too heavy, current capacity is
insufficient, etc.
Error04
Input phase loss Check input or main circuit fault, bypass contactor stuck in closed position and SCR open
Error05 circuit
Output phase loss

Display and description Problems and solutions

Error06
Check whether the input three-phase power supply and the load motor are normal.
Three-phase imbalance
Error07
Check whether the load is too heavy or the motor power does not match the soft starter
Starting over-current
Error08 During starting:
Over-load protection of ①Check and correct the reasons of the overload, check whether the current limit multiple
operation
is not too low; ②Check whether the boost time during starting is not too long; ③Check
whether the appropriate motor overload category is used; ④Check whether the
During the setting
parameter connection andisoperation:
current set correctly.
Check and correct the reasons of over-load
Error09
Check whether input power voltage or the parameter setting of setting item F7 is improper
Too low power voltage
Error10
Check whether input power voltage or the parameter setting of setting item F8 is improper
Too high power voltage
Error11 Modify the setting parameters or hold down the[YES] button, power on and restore the
Setting parameter errors factory settings
Error12
Check whether the load or SCR is short-circuited or the load is too large
Load short-circuit fault
Error13 Check whether the thyristor is short-circuited or the temperature control switch is
Thyristor short-circuit fault damaged
Error14 When the external connection mode is allowed, the external control stop terminal is in an
Stop terminal wiring error open state, so that the motor cannot be started.
Error15 Check the reasons of under-load, and make correction
Motor load fault Check whether the setting is in accordance with the operating condition

Remark:
1. Some fault phenomena are related to each other. For example, when the Error02 soft starter is reported to be
overheated, it may be related to starting over-current or load short-circuit. Therefore, when checking the fault,
comprehensive consideration should be given to accurately determine the fault point.
2. When the soft starter starts the motor successfully, it means it is already running. If it displays "running..." at this time.
When the motor stops running, check that the DIP switch is in bypass mode.

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 7. MODBUS Communication Protocol

7.1 Overview about Modbus RTU communication protocol

Modbus is a serial asynchronous communication protocol. Its physical interface is RS485. Modbus is designed for
modiconPL C and has the structural characteristics of PLC. In Modbus network control, the soft starter can be compared
to a PLC for reading and writing. The soft starter maps the start-stop control, status information (current, fault, etc.) and
function parameters to the holding register area (4XXX). It is read and written through the PL master station when in use.

7.1.1 Electrical interface

RS485 half duplex
Communication parameters:Baud rate: 9600; 8 data bits; no parity bit; 1 stop bit. .

7.1.2 Communication data format

Data format

Address code Function code Data area CRC check

1 byte 1 byte N bytes 2 bytes

7.2 Related setting of soft starter

7.2.1 Register address

Register address Operation code Description of register function

40001 06 Control word

40002 03 Status word
40003 03 Current average value
40004 03 Fault code
40256-40273 03&06 Function code of soft starter

40274 03 Specification of rated current

40275 03 Specification of rated voltage
40290 03 Power voltage value

(1) Register not listed above is illegal and cannot be read or written. Otherwise, the slave station will report an exception
code to the controller.
(2) All data addresses are referenced to 40,000. i.e, the address of the coil relay 40001 is 0001, and the address of
402567 is 0100 (hexadecimal).

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7.2.2 Support code
Soft start only supports the following codes. If other codes are used, the exception code 01 will be given.

Code 03 06
Function description Read register Write a single register
Code 03 is only read by a single word (WORD)

7.2.3 Description of register

·40001 command register
Bit Value Description

1 Starter will start

0
0 Remain status
1 Starter will stop
1
0 Remain status
2 0-1 Reset the starter

3-15 0 Not used

For example:Make the soft starter with the slave address 02, the controller sends out 02 06 00 01 00 01, if the command
is executed normally, the return code is 020600010001. Whether the starter can start normally should check the status
register. If there is a fault, you should send 02 06 00 01 00 04 to reply.

·Register address 40002 status register

The status register reflects the status of the soft starter and is represented by a word.
Bit Value Description
1 Starting status
0
0 Stopping status
1 Running status
1
0 Stopping status
1 Soft stopping status
2
0 Stopping status
1 Fault status
3 Normal status
0
4-15 Not used

For example: Read status register code 020 300 02 00 01

If the starter is in the starting process, the return code 0203 02 00 01
If the starter fails, the return code is 02 03 02 00 08, and the type of fault can be read according to 4.
·40003 current average value (hexadecimal)
This value reflects the average value of the three-phase actual current of the motor (including-a decimal)
For example: reading current
Send code 02 03 00 02 00 01
If the current is 235A, return 0203 02 09 2E (return value is the actual current value)
·40004 fault code (hexadecimal)
When the status register 40002 bit 3 is 1, it means that the soft start is in a fault state. The fault code is consistent with 6.1.
For example:Send code 02 03 00 04 00 01
If it returns 02 03 02 00 04, it means that the current input phase is missing (fault code 04).

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Function parameter register 40XXX of soft starter

40256-40274 are function registers, the corresponding address is 0X0100-0X0112, the high byte address is 01, the low
byte address is 0X00-0X12, and the corresponding function code F0-FL is consistent with the function code table 4.2. For
example, address 0X109 corresponds to function code F9 (start mode). These codes can be read and written. The
following examples give the description to its usage:

Example 1: Reading function code F5 (current limiting value)

Send code 02 03 0105 0001
Returns the value of the F5 function code read 020302015E means the current limit value is 350%

Example 2: Reading function code FA (Protection level)

Send code 02 03 01 0A 00 01
Return the value of the read FA function code 0203 02 00 03, and the read protection level is 3

Example 1: Rewrite the soft starter function code 05 (starting current) to 250%
The host sends the code 0206 01 05 00 FA, the soft start return code is 0206 01 05 00 FA; if it returns 0286
03 means unable to write, maybe the starter is running.

7.3 Abnormal response

Code Name Description

01 Illegal function Function code cannot be executed, soft starter does not support
02 Illegal data address The received data cannot be executed, and the address overflows
The data received cannot be executed
1. The parameters are out of the limit
03 Illegal data value 2. The parameters cannot be modified
3. When running, the parameters cannot be modified

7.3.1 01 Illegal function code 01

Inquiry message format of master station:

Number of
Slave-station Starting address starting address Number of registers
Function code registers CRC Check
address High byte Low byte High volume
Low volume

0x01 0x08 0x00 0x80 0x00 0x0D

This protocol does not use the 0x08 function code, so the slave station responds:
Slave-station address Function code Abnormal code CRC check

0x01 0x88 0x01

7.3.2 Illegal function address 02

Inquiry message format of master station:

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 Number of Number of
Slave-station Starting address starting address
Function code registers registers CRC Check
address High byte Low byte
High volume Low volume
0x01 0x04 0x01 0x80 0x00 0x07
04 function code register address is wrong, so the slave station responds:
Slave-station address Function code Abnormal code CRC check

0x01 0x84 0x02

7.3.3 Illegal data value 03
Inquiry message format of master station:
Number of Number of
Slave-station Starting address starting address
Function code registers registers CRC Check
address High byte Low byte
High volume Low volume
0x01 0x04 0x01 0x80 0x01 0x80
04 function code register address is wrong, so the slave station responds:
Function code Abnormal code CRC check

0x84 0x03

7.4 Precautions for use

(1) The communication address, communication speed, and inspection mode of the soft starter must be the same as the
communication settings of the controller.
(2) If the response data cannot be received, check the above parameter settings, whether the connection to the 485
terminal is correct, and whether the CRC validation is correct.
(3) When communicating with multiple HRS units, a 120 ohm resistor should be connected to both ends of AB on the last
unit.
(4) When connecting with other Modbus devices, it should be connected as follows:

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 8. Precautions of Use and Daily Maintenance for HRS

8.1 Precautions for application use

●Prevent electric shock

After the input terminal of the HRS soft starter is connected to the power supply, when the load is open circuit or phase
loss, even in the stopping state, the output terminal will still have a fairly high induced voltage. Do not touch the output
terminal of the soft starter, otherwise there will be a risk of electric shock.
The control circuit board of HRS soft starter has a voltage of 380V, which may cause electric shock during commissioning.
●Induced voltage
The induced voltage at the output end of the HRS soft starter at no load is normal and does not affect the use. The
induced voltage is generated by the leakage of the RCR (solid-state semiconductor devices such as thyristor, GTR, IGBT,
etc. have varying degrees of leakage) and the AC path of the dv/dt resistance-capacitance filter circuit. Use a voltmeter to
measure zero, about 100~220V (related to the internal resistance of the voltmeter). The load capacity of this induced
voltage is very small and disappears after the output is connected to the load.
●Compensation capacitor
The reactive power compensation capacitor used to improve the power factor must be connected to the input end of the
HRS soft starter, and must not be connected to the output end, otherwise it will damage the SCR power device in the soft
starter.
●Megohmmeter
Do not use a megohmmeter to measure the insulation resistance between the input and output of the HRS soft starter,
otherwise the SCR and control board of the soft starter may be damaged due to over-voltage.
A megohmmeter can be used to measure the phase-to-phase and phase-to-ground insulation of the HRS soft starter, but
three short-circuit wires should be used to short-circuit the input and output terminals of the three phases in advance, and
unplug all plugs on the control board.
When measuring motor insulation, the above principles should also be followed.
●Input and output
Do not connect the input and output terminals of the main circuit of the HRS soft starter in reverse, otherwise it will cause
unexpected actions of the soft starter and may damage the soft starter and motor.
●Bypass phase sequence
When using a bypass contactor, the phase sequence of the starting circuit should be consistent with the phase sequence
of the bypass circuit, otherwise a phase-to-phase short circuit will occur during bypass switching, causing the air circuit
breaker to trip and even damage the equipment.
●Low voltage level
The 7, 8, 9, 10, and 11 terminals use internal working voltage, and other external power supplies must not be connected to
these terminals, otherwise the internal circuit of the soft starter will be damaged.
●Working voltage level of soft starter
13, 14 terminals use external AC380V working voltage, do not connect other voltage levels to these terminals. Otherwise,
the internal circuit of the soft starter will be damaged.

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8.2 Daily maintenance of soft starter

●Prevent electric shock and dust

If there is too much dust, the insulation level of the soft starter will be reduced and the soft starter may not work properly.
a. Creepage and arcing in the primary circuit will endanger the equipment;
b. Leakage, short circuit in the secondary circuit, control failure;
c. The thermal resistance of the radiator increases, and the temperature of the SCR increases.

●Clean up dust
a. Use a clean and dry brush to gently brush away the dust;
b. Blow off the dust with compressed air.

●Condensation
If frost is formed, the insulation level of the soft starter will be reduced, and the soft starter may not work properly.
a. Creepage and arcing in the primary circuit will endanger the equipment;
b. Leakage, short circuit in the secondary circuit, control failure;
c. Strengthen the seat corrosion of metal parts.

●Dry
a. Drying with electric blowing or electric furnace;
b. Dehumidification in the power distribution room.

Schedule 1. Application field

Starting mode Value setting
Mechanical type Load type Voltage Current Heavy Voltage (%) Current (%) Rise time
load

Centrifugal pump Standard load • 250 5

Fan Heavy load • • 400 40

Compressor (piston type) Standard load • 300 10

Compressor (centrifugal type) Standard load • 30 20

Conveyor machine Standard load • 250 10

Blender Standard load • • 350 5
Ball mill Heavy load • • 70 400 50
Crusher Heavy load • 60 45

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 Schedule 2. Specification and parameter of peripheral accessories
HRS Series Soft Starter( 5.5KW~ 55KW )

Supporting
Rated Rated Supporting circuit bypass
SCPD Specification of
Model power current breaker contactor Remark
specification primary cable
(kw) (A) model(QF) model
(KM)

HRS-5R5-B-G3
5.5 11 RS0-20 TGM1-63L /16 CJ20-16 2.5mm2 cable
HRS-7R5-B-G3
7.5 15 RS0-30 TGM1-63L /25 CJ20-16 4mm2cable
HRS-011-B-G3
11 23 RS0-50 TGM1-63L /32 CJ20-25 6mm2cable
For 55KW and
HRS-015-B-G3 15 30 RS0-80 TGM1-63L /40 CJ20-40 10mm2cable below, use cable to
lead out the wiring,
HRS-018-B-G3 the method is six in
18.5 37 RS0-80 TGM1-63L /50 CJ20-40 10mm2cable
and three out.
HRS-022-B-G3 Rated power rated
22 43 RS0-80 TGM1- -63L/63 CJ20-63 16mm2cable
current refers to the
HRS-030-B-G3 max. value of the
30 60 RS0-100 TGM1-63L /80 CJ20-63 25mm2cable
soft starter.
HRS-037-B-G3
37 75 RS0-150 TGM1-63L/100 CJ20-100 35mm2cable
HRS-045-B-G3
45 90 RS0-200 TGM1-63L/125 CJ20-100 35mm2cable
HRS-055-B-G3
55 110 RS0-200 TGM1-63L/160 CJ20-160 35mm2cable

Note: The specification parameter list of peripheral accessories is for reference

HRS Series Soft Starter( 75KW~320KW )

Supporting
Rated Rated
SCPD Supporting circuit bypass Specification of
Model power current Remark
specification breaker model(QF) contactor model primary cable
(kw) (A)
(KM)

HRS-075-B-G3 75 150 RS0-300 TGM1-225U200 CJ20-250 35mm2 cable

HRS-090-B-G3 90 180 RS0-320 TGM1-225L7225 CJ20-250 30x3mm2copper wire

HRS-115-B-G3 For 75KW and
115 230 RS0-480 TGM1-400U315 CJ20-250 30x3mm2copper wire
above, the cable is
HRS-132-B-G3 132 260 RS0-600 TGM1-400U315 CJ20-400 30x4mm2copper wire used to lead the
wiring, and the
HRS-160-B-G3 160 320 RS0-600 TGM1-400L7350 CJ20-400 30x4mm2copper wire method is six in
HRS-185-B-G3 and three out.
185 370 RS0-700 TGM1-400U400 CJ20-400 40x4mm2copper wire Rated power rated
HRS-200-B-G3 200 400 RS0-700 TGM1-630L7500 CJ20-400 40 x 4mm2copper wire current refers to
the max. value of
HRS-250-B-G3 250 500 RS0-800 TGM1-630U630 CJ20-630 40x5mm2copper wire the soft starter.
HRS-280-B-G3 280 560 RS0-1000 TGM1-63017630 CJ20-630 40x5mm2copper wire
HRS-320-B-G3 320 640 RS0-1000 TGM1-800U700 CJ20-630 40x5mm2copper wire

Note: The specification parameter list of peripheral accessories is for reference

- 38 -
 HRS Series Soft Starter( 400KW~630KW )

Supporting
Rated Rated SCPD bypass Specification
Supporting circuit
Model power current specificati contactor of primary Remark
breaker model(QF)
(kw) (A) on model cable
(KM)

DZ20Y^1250/3300 50 x 6mm2
HRS-400-B-G3 400 800 / CJ40-800
1000A copper wire
For 400KW and above,
DZ20Y1250/3300 50 x 6mm2 the cable is used to
HRS-450-B-G3 450 900 / CJ40-1000
1000A copper wire lead the wiring, and the
method is six in and
three out. Rated power
rated current refers to
DZ20Y1250/3300 60 x 8mm2 the max. value of the
HRS-500-B-G3 500 1000 / CJ40-1000
1250A copper wire soft starter.

DZ20Y1250/3300 60 x 8mm2
HRS-630-B-G3 630 1200 / CJ40-1200
1250A copper wire

Note: The specification parameter list of peripheral accessories is for reference

- 39 -
 Warranty Agreement

1. If the product fails within 12 months from the date of purchase, but not more than 18 months after the date of
manufacture recorded on the nameplate, the company provides free maintenance services if the product fails under
normal storage and use.
2. During the warranty period, if the following situations occur, the company will charge a certain amount of maintenance
fees depending on the situation.
a) Failures caused by failure to strictly follow the "Instruction Manual" or exceed the standard specifications in the
environment required by the "Instruction Manual";
b) Failure caused when the product is used for abnormal functions;
c) Failure caused by self-repair or modification without permission;
d) Damage caused by improper storage, fall or other external factors after purchase;.
e) Failures caused by natural disasters such as abnormal voltage, lightning, water mist, fire, salt corrosion, gas corrosion,
earthquakes, storms, or accompanying disasters;
f) Unauthorized tearing up of product identification (such as tearing off labels, nameplates, etc.); the body does not match
the warranty card.
3. The service fee is calculated according to the actual cost. If there is another contract, the contract shall be given priority.
4. If you have any questions, you can contact the agent or contact our company directly.
5. For products that exceed the warranty period, our company also provides lifetime paid maintenance services!

- 40 -
Thanks for choosing HNC product.
Any technique support, PLS feel free to contact our support team
Tel: 86(20) 84898493 Fax: 86(20)61082610
URL: www.hncelectric.com

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