Guide For Contribution Payment Via Bill Payment

Guide for Contribution
Payment via Bill

Payment
3 simple steps on how to use Bill Payment from
Internet or Mobile Banking
(Maybank2u & CIMB Clicks)
21 May 2021
Guide for Contribution Payment via Bill Payment
Steps to make contribution payment via Bill Payment – Maybank2u
Step 1: Select Bill Payment as payment option

Logon to the Internet Banking or Mobile Banking provider, go to Pay & Transfer
menu and select NEW PAYEE as the payment option.
Note:
i. Only applicable for renewal or recurring contribution payment. 112353XXXXXX
ii. Not applicable for first or initial contribution payment.

iii. Refer to your respective eBanking Policy Document guides if you require
other additional setups via your online banking for Bill Payment
subscription.
Step 2: Search Biller and fill in the details for the payment
• Select the correct Biller Name reference of ‘FWD Takaful Bhd’.
• Enter your Certificate Number reference.
Certificate Number Reference
Alphanumeric
Agency channel : TXXXXXXX, CXXXXXXX, LXXXXXXX,
DXXXXXXX, NXXXXXXX
Banca channel : BXXXXXXX * The details of Certificate Number and Contribution Amount for payment can be obtained from myPortal (screen as below):
Direct channel : EXXXXXXX
Numeric
Banca channel : 2XXXXXXX, 9XXXXXXX
• Enter your Mobile Number.

• Once completed, click < CONTINUE > link to proceed.
xxxxxxxx
2 Guide for Contribution Payment via Bill Payment

Step 2: Fill in the details for the payment (cont.)

• Enter the Contribution Amount, click < OK > link to proceed.
• Select the date of the payment transaction, click < PROCEED > link.
Note:
i. Please ensure to input and check the correct Certificate Number
reference. This is to ensure that the payment will be matched correctly
and recognized as contribution payment.
ii. Please ensure to input and check the correct Mobile Number. This is 112353XXXXXX
important for FWD Takaful to contact the payor if any unmatched

Certificate Number reference.
Step 3: Verification and approval action

• Review and verify the details of Authorize Transaction under SECURE2U.
• If the details is in order, click < APPROVE > link to proceed.
• Otherwise, click < REJECT > link to cancel payment transaction.
• Once SECURE2U approval verification process done, click < CONFIRM &
PAY > link to complete payment transaction.

Step 3: Verification and approval action (cont.)

• Your payment is successful.
• You may click < ADD AS FAVOURITE > link to choose this payment as
favourite payment selection or click < SHARE MY RECEIPT > link to share EXXXXXXX
the receipt via email, SMS or other instant messages.
• Otherwise, you can proceed to click < DONE > link to exit the Bill Payment
and proceed to logout from internet or mobile banking.
Note:
i. All successful transactions of payment made via Bill Payment will be
updated in the FWD Takaful system within 1-2 working days.
ii. Customer will receive an email notification from FWD Takaful upon the
receipt of payment and able to view the updated payment in myPortal.
112353XXXXXX
iii. Customer able to view and download the Official Receipt of contribution
payment from myPortal.
For any enquiry, please call our Customer Care Hotline

at 1300 13 7988 or email to [email protected]

Steps to make contribution payment via Bill Payment – CIMB Clicks
Step 1: Select Bill Payment as payment option

Logon to the Internet Banking or Mobile Banking provider, go to Payments menu
and select Pay Bill as the payment option.
Note:
i. Only applicable for renewal or recurring contribution payment.
ii. Not applicable for first or initial contribution payment.
iii. Refer to your respective eBanking Policy Document guides if you require
other additional setups via your online banking for Bill Payment
subscription.
Step 2: Search Biller and fill in the details for the payment
• Select the correct Biller Name reference of ‘FWD Takaful Berhad’.
• Enter your Certificate Number reference.
Certificate Number Reference
Alphanumeric
Agency channel : TXXXXXXX, CXXXXXXX, LXXXXXXX,
DXXXXXXX, NXXXXXXX
Banca channel : BXXXXXXX * The details of Certificate Number and Contribution Amount for payment can be obtained from myPortal (screen as below):
Direct channel : EXXXXXXX
Numeric
Banca channel : 2XXXXXXX, 9XXXXXXX
• Enter your Mobile Number.
xxxxxxxx

Step 2: Fill in the details for the payment (cont.)

• Enter the Contribution Amount.
• Select the date of the payment transaction, click < Make Payment > link.
Note:
i. Please ensure to input and check the correct Certificate Number
reference. This is to ensure that the payment will be matched correctly
and recognized as contribution payment.
ii. Please ensure to input and check the correct Mobile Number. This is
important for FWD Takaful to contact the payor if any unmatched
Certificate Number reference.
76019XXXXX
76019XXXXX
Step 3: Verification and approval action

• Review and verify the details of Pay Bills.
• If the details is in order, click < Approve > link to link to complete payment
transaction.
• For SecureTAC Approval, please ensure that you have
download/uploadedthe latest version of CIMB Clicks App & have a w
working internet connect on your phone.
• Otherwise, you may exit link to cancel the payment transaction.

Step 3: Verification and approval action (cont.)

• Your payment is successful, and customer will receive an SMS notification
from CIMB on Pay Bill RM57.79 to FWD Takaful Berhad/EXXXXXXX.
• You may click < SHARE > link to share the receipt via email, SMS or other
EXXXXXXX
instant messages.
• You can proceed to exit the Bill Payment and logout from your internet or
mobile banking.
Note:
i. All successful transactions of payment made via Bill Payment will be
updated in the FWD Takaful system within 1-2 working days.
ii. Customer will receive an email notification from FWD Takaful upon the
receipt of payment and able to view the updated payment in myPortal.
iii. Customer able to view and download the Official Receipt of contribution
payment from myPortal.
For any enquiry, please call our Customer Care Hotline

at 1300 13 7988 or email to [email protected]

Thank you.

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Guide for Contribution

Payment via Bill

Steps to make contribution payment via Bill Payment – Maybank2u

Step 1: Select Bill Payment as payment option

ii. Not applicable for first or initial contribution payment.

• Enter your Mobile Number.

2 Guide for Contribution Payment via Bill Payment

Steps to make contribution payment via Bill Payment – Maybank2u

Step 2: Fill in the details for the payment (cont.)

important for FWD Takaful to contact the payor if any unmatched

Step 3: Verification and approval action

3 Guide for Contribution Payment via Bill Payment

Steps to make contribution payment via Bill Payment – Maybank2u

Step 3: Verification and approval action (cont.)

For any enquiry, please call our Customer Care Hotline

4 Guide for Contribution Payment via Bill Payment

Steps to make contribution payment via Bill Payment – CIMB Clicks

Step 1: Select Bill Payment as payment option

• Enter your Mobile Number.

5 Guide for Contribution Payment via Bill Payment

Steps to make contribution payment via Bill Payment – CIMB Clicks

Step 2: Fill in the details for the payment (cont.)

Step 3: Verification and approval action

6 Guide for Contribution Payment via Bill Payment

Steps to make contribution payment via Bill Payment – CIMB Clicks

Step 3: Verification and approval action (cont.)

For any enquiry, please call our Customer Care Hotline

7 Guide for Contribution Payment via Bill Payment

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