The History of Tourism and Hospitality

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THE HISTORY OF TOURISM AND

HOSPITALITY
THC 101: MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
WEEK 2.0
PREPARED BY:
JAYMAR LOZA
?
LEARNING OUTCOME

At the end of this chapter, you should be able to:


1. Describe the history of the tourism and hospitality industry;4
2. Explain the origin of tourism and hospitality in the Philippines
3. Identify the international travel patters and
4. Describe the factors that favor the growth of Tourism and Hospitality
THE HISTORY OF TOURISM
EARLY TOURISM
• TRAVEL AND EXPLORATION ARE BASIC TO HUMAN NATURE.
• TOURISM IS DERIVED FROM THE HEBREW WORD TORAH WHICH MEANS STUDYING,
LEARNING OR SEARCHING.
• EARLY TOURISM HAS TWO FORMS: TRAVEL FOR BUSINESS SUCH AS TRADING AND
RELIGIOUS TRAVEL.
TOURISM IN THE MEDIEVAL PERIOD
• NO ONE DURING THIS TIME TRAVELD FOR PLEASURE. CRUSADERS AND PILGRIMS WERE
THE ONLY ONES WHO TRAVELED.
TOURISM DURING THE RENAISSANCE AND ELIZABETHAN ERAS
• A FEW RENOWNED UNIVERSITIES DEVELOPED SO THAT TRAVEL FOR EDUCATION WAS
INTRODUCED LARGELY BY THE BRITISH. TRAVEL FOR EDUCATION BECAME POPULAR IN
THE 16TH CENTURY.
• UNDER ELIZABETH I, YOUNG MEN SEEKING POSITIONS IN COURT WERE ENCOURAGED
TO TRAVEL TO THE CONTINENT TO WIDEN THEIR EDUCATION.
THE HISTORY OF TOURISM
MODERN TOURISM
TOURISM IN THE 19TH CENTURY
• TWO TECHNOLOGICAL DEVELOPMENTS IN THE EARLY PART OF THE 19TH
CENTURY HAD A GREAT EFFECT ON THE GROWTH OF TOURISM.
• THERE WERE THE INTRODUCTION OF RAILWAYS AND THE DEVELOPMENT OF
STEAM POWERS.
THE HISTORY OF TOURISM
MODERN TOURISM
TOURISM IN THE 20TH CENTURY
• PLEASURE TRAVEL CONTINUED TO EXPAND ENCOURAGED BY THE INCREASING
WEALTH, CURIOSITY AND OUTGOING ATTITUDES OF THE PEOPLE AS WELL AS
THE INCREASING EASE OF SUCH MOVEMENT.
• AIR TRAVEL HAD BECOME MORE COMFORTABLE, SAFER, FASTER AND CHEAPER
IN COMPARISON OF OTHER FORMS OF TRANSPORT.
THE HISTORY OF HOSPITALITY INDUSTRY
ANCIENT PERIOD
THE SUMERIANS
• THE RECORDED HISTORY OF THE HOSPITALITY INDUSTRY BEGAN WITH THE
SUMERIANS, A GROUP OF PEOPLE WHO LIVED IN MESOPOTAMIA (REGION IN
IRAQ) NEAR THE PERSIAN GULF AT ABOUT 4000 BC.
• THE SUMERIANS INVENTED MONEY AND WRITING AS A MEANS TO RECORD AND
SETTLE THEIR BUSINESS TRANSACTIONS.
• THE SUMERIANS WERE THE FIRST TO DEVELOP TRADE IN THE MODERN SENSE OF
THE WORLD. IN ADDITION TO GROWING AND TRADING GRAINS, THE SUMERIANS
CONVERTED IT TO ALCOHOLIC BEVERAGES OR BEERS WHICH BECAME THE MOST
COMMON CONSUMED BEVERAGES IN SUMERIAN SOCIETY.
THE HISTORY OF HOSPITALITY INDUSTRY
ANCIENT PERIOD
THE SUMERIANS
• POLITICALLY, THE SUMERIANS ORGANIZED THEMSELVES IN TO CITY-STATES.
SUMERIAN TRADERS REQUIRED THE SERVICES OF TRAVELERS, NAMELY FOOD,
DRINKS AND SHELTER.
• LOCAL SUMERIANS WERE ESTABLISHED TAVERNS MAKING THEM THE FIRST
HOSPITALITY BUSINESS.
• THESE TAVERNS SERVED BEERS TO THE LOCAL RESIDENTS. SOME OF THESE
TAVERNS ATTRACTED CRIMINALS AND OTHERS WHO MEET AT THE TAVERNS TO
PLOT CRIMES. THEY WERE COMMONLY TOLERATED.
THE HISTORY OF HOSPITALITY INDUSTRY
• ANCIENT PERIOD
• EARLY TRADERS
• IN 2000 BC, A CONSIDERABLE AMOUNT OF
TRADE HAD DEVELOPED AMONG THE
PEOPLE OF MIDDLE EAST. MANY BECAME
TRADERS OF EXOTIC GOODS. THEY NEEDED
HOSPITALITY SERVICES FOR THEIR LONG
JOURNERYS.
• SOME ENTERPRISING INDIVIDUAL SET UP
CARAVANERAI, WHICH PROVIDED FOOD
AND SHELTER FOR TRAVELERS. THEY WERE
THE EARLY EXAMPLES OF INNS.
THE HISTORY OF HOSPITALITY INDUSTRY

EMPIRES: 3200 BC TO 476 AD


• FROM 3200 BC TO 476 AD, THREE SIGNIFICANT EMPIRES FLOURISHED- THE EGYPTIAN, GREEK AND
ROMAN.
EGYPTIAN EMPIRE

THE EGYPTIAN EMPIRE DEVELOPED SLOWLY OVER SEVERAL THOUSAND


YEARS. BY 3200 BC, VARIOUS GROUPS HAD BEEN UNITED OVER ONE
GOVERNMENT RULED BY A PHARAOH, THE EGYPTIAN TERM FOR KING.
THE FAMOUS PYRAMIDS OR TOMBS FOR THE PHARAOS BECAME
TOURIST ATTRACTIONS THAT MANY PEOPLE TRAVELD LONG DISTANCES
TO SEE.
GREEK EMPIRE

ANCIENT GREEK CIVILIZATION BEGAN TO DEVELOP ABOUT 1100 BC. IT


INVOLVED IN THE FORM OF INDEPENDENT CITY STATES. THESE CITY
STATES WERE UNITED BY PHILIP OF MACEDONIA IN THE MIDDLE OF THE
THIRD CENTURY BC. HIS SON ALEXANDER THE GREAT, BUILT AN EMPIRE
THAT SURROUNDED THE MEDITERRANEAN AND EXTENDED AS FAR EAST
AS INDIA.
THE GREEKS WERE DEDICATED TRAVELERS. THEIR LAND AND SEA
TRAVELS MADE THEM DOMINANANT IN THE MEDITERRANEAN REGION.
ROMAN EMPIRE

• IN 146 BC, AFTER MANY YEARS OF CONFLICT, GREECE BECAME A ROMAN


PROTECTORATE. ROMAN EFFORTD TERRITORIAL EXPANSION CONTINUED.
• THE ROMANS CONSTRUCTED ELABORATE INNS ALONG MAINRODS FOR
OFFICIALS AND COURIERS OF THE ROMAN GOVERNMENT. MARCO POLO
DESCRIBED THIS INNS AS “FIT FOR A KING”.
• NEAR THE CITIES, INND AND TAVERNS WERE CONSTRUCTED FOR LESS
WEALTHY CITIZENS AND WERE RUN BY FREEMEN OR BY THEIR RETIRED
GLADIATOR.
• IT IS BELIEVED THAT ROMANS WERE THE FIRST TO ESTABLISH THE FIRST
RESTAURANT CHAINS.
MEDIEVAL PERIOD

DARK AGES
• INNKEEPING ALMOST DISAPPEARED EXCEPT LOCAL TAVERNS AND A
FEW INNS WHICH SCATTERED THROUGHOUT EUROPE. THE ROMAN
CATHOLIC CHURCH TOOK OVER THE JOB OF FEEDING AND HOUSING
TRAVELERS.
• CHARLEMAGNE ESTABLISHED RESTHOUSES FOR PILGRIMS.
• THE CHURCH FOUND IT DIFFICULT TO ACCOMMODATE MANY
TRAVELERS IN A LIMITED SPACE.
MEDIEVAL PERIOD

RENAISSANCE: 1350 AD TO 1600AD


• DURING THIS PERIOD, THERE WERE NO RESTAURANTS OR DINING
ESTABLISHMENTS. IN ENGLAND THERE WERE TAVERNS, PUBS AND
INNS.
• CONCERN ABOUT TABLE MANNERS INCREASED DURING THIS PERIOD
AND RULES TO BE OBSERVED AT THE DINNER TABLE DEVELOPED.
EARLY MODERN PERIOD

• IN THE 16TH CENTURY, A TYPE OF EATING PLACE FOR COMMONERS


CALLED AN ORDINARY APPEARED IN ENGLAND.
• DURING THIS ERA, COFFEE AND TEA BEGAN TO INFLUENCE THE
CULINARY HABITS OF WESTERN EUROPE.
• DURING THE NEXT CENTURY, COFFEE HOUSES WERE BUILT ALL OVER
EUROPE. IN VENICE, THE FAMOUS CAFÉ FLORIAN ON THE PIAZZA SAN
MARCO WAS CONSTRUCTED (1652)
• 1683, KOLCHITSKI OPENED THE FIRST COFFEE HOUSE IN CENTRAL
EUROPE.
EARLY MODERN PERIOD
• THE ADVENT OF STAGECOACH TRAVEL REVOLUTIONIZED HOSPITALITY ON
THE ROAD. COACHING INNS, TIRED HORSES WERE EXCHANGED WITH FRESH
HORSES AND STAGECOACH PASSENGERS WERE FED AND GIVEN THE
OPPORTUNITY TO REST OVERNIGHT.
• POST-HOUSES WERE SIMILAR TO THE COACHING INNS. THEY WERE
EQUIPPED TO FEED DRIVERS AND PASSENGERS AND ACCOMMODATE THEM
OVERNIGHT.
• THE FOOD SERVICE ELEMENT OF THE HOSPITALITY INDUSTRY CHANGED
DRAMATICALLY.
• BOULANGER IS RECOGNIZED AS THE FIRST TO CREATE THE FIRST
RESTAURANT, AS ESTABLISHMENT OPEN TO THE PUBLIC WITH A DINING
ROOM WHERE A VARIETY OF FOODS COULD BE BOUGHT AND CONSUMED.
EARLY MODERN PERIOD

• IN THE LATE EIGHTEENTH CENTURY, THE RESTAURANT BUSINESS


FLOURISHED.
• ANOTHER TYPE OF FOOD SERVICE ESTABLISHMENT WHICH DEVELOPED
IN FRANCE WAS THE CAFÉ. CAFÉ IS THE FRENCH WORD FOR COFFEE.
EARLY MODERN PERIOD

THE INDUSTRIAL ERA: FROM 1800


• THE DEVELOPMENT OF RAILROAD NETWORKS, FIRST IN ENGLAND
THEN IN OTHER COUNTIRES HAD GREATER EFFECT ON THE
HOSPITALITY INDUSTRY.
MODERN PERIOD

NINETEENTH CENTURY
• IN 1875, A DINING FACILITY WAS OPENED IN THE ALBERMARLE HOTEL IN
LONDON. BY THIS TIME, THE TERM RESTAURANT REFFERED TO THE
DINING ROOM OF A HOTEL.
• IN LONDON, MORE LUXURIOUS HOTELS BEGAN TO APPEAR. SOME
WERE KNOWN FOR THEIR EXCELLENT GUEST ACCOMODATION AND
SUPERIOR FOOD.
• ONE OF THE BEST KNOWN HOTELS WAS THE SAVOY WHICH WAS
OPENED BY RICHARD d’OYLY CARTE IN 1889. IN THE SAVOY, d’OYLY
CARTE EMPLOYED TWO MEN WHO BECAME FAMOUS THROUGHOUT
THE WORLD. CESAR RITZ AND AUGUSTE ESCOFFIER.
MODERN PERIOD

NINETEENTH CENTURY
• THE GENERAL MANAGER WAS THE RENOWNED CESAR RITZ AND CHEF
DES CUISINES WAS AUGUSTE ESCOFFIER. THESE TWO MEN
REVOLUTIONIZED THE HOTEL RESTAURANTS.
• A. ESCOFFIER WAS ONE OF THE GREATEST CHEFS OF ALL TIME, HE IS
KNOWN FOR HIS CLASSIC BOOK, LE GUIDE CULINAIRE AND ALSO
INSTALLED THE KITCHEN BRIGADE SYSTEM.
MODERN PERIOD
TWENTIETH CENTURY
• IN 1921, WALTER ANDERSON AND BILLY INGRAHAM BEGAN THE WHITE
CASTLE HAMBURGER CHAINS.
• MARRIOTS HOT SOPPE AND ROOT BEER STANDS OPENED IN 1927.
• IN 1925, HOWARD JOHNSON OPENED HIS ORIGINAL RESTAURANT IN
WOLLASTON, MASSCHUSETTS.
• IN 1934, THE RAINBOW ROOM OPENED.
• IN 1937, TRADERS VIC’S RESTAURANT OPENED.
• IN 1939, A RESTAURANT CALLED LE PAVILLION DE FRANCE OPENED IN NEW
YORK.
• THE FOUR SEASONS ALSO OPENED IN 1939.
MODERN PERIOD

TWENTIETH CENTURY
• 1950s, EMERGENCE OF FAST-FOOD RESTAURANTS.
• 1960s, FINE DINING BECAME POPULAR.
• 1970s, NEW ESTABLISHMENTS WERE INTRODUCED SUCH AS TACO BELL,
TGI FRIDAYS, HOUSTONS AND RED LOBSTER IN RESTAURANT
INDUSTRY, WHILE DAYS INN, SUPER 8 MOTELS, AND COMFORT INNS IN
THE LODGING INDUSTRY, CORPORATIONS SUCH AS THE FOUR SEASON,
CANADIAN PACIFIC, MARRIOT, HYATT, SHERATON, HILTON, RADISSON,
RAMADA, AND OTHER HIGH-CLASS CHAINS INCREASED.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
CESAR RITZ
❑ BECAME THE GENERAL
MANAGER OF THE SAVOY HOTEL
IN LONDON. THE RITZ NAME IS
SYNONYMOUS WITH REFINED,
ELEGANT HOTELS AND SERVICE.
AT PRESENT, RITZ-CARLTON
HOTEL BEAR HIS NAME.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
ELLSWORTH MILTON STATLER
❑ CONSIDERED TO BE THE PRIMIER
HOTEL-MAN OF ALL TIME. HE
BROUGHT A HIGH STANDARD OF
COMFORT AND CONVENIENCE TO
THE MIDDLE CLASS TRAVELER AT
AN AFFORDABLE PRICE.
❑ HE WAS THE FIRST TO PUT
TELEPHONES AND RADIOS IN
EVERY GUEST ROOMS TOGETHER
WITH FULL LENGTH MIRRORS,
BUILT IN CLOSET AND FAUCET.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
CONRAD HILTON
❑ RECOGNIZED AS “THE BIGGEST
HOTEL MAN IN THE WORLD.”
❑ HE WAS DESCRIBED BY THE NEW
YORK TIMES AS THE “MASTER OF
HOTEL FINANCE.”
❑ HE FORMED THE FIRST MAJOR
CHAIN OF AMERICAN HOTELS-
GROUP OF HOTELS WHICH
FOLLOWED STANDARD
OPERATING PROCEDURES.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
THOMAS COOK
❑ RECOGNIZED AS THE FIRST
PROFESSIONAL TRAVEL AGENT.
❑ HE WAS THE FOUNDER OF THE
WORLD FIRST TRAVEL AGENCY.
❑ HE IS CREDITED FOR MAKING
WORLD TRAVEL POSSIBLE FOR
MIDDLE CLASS.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
HOWARD DEARING JOHNSON
❑ WAS THE PIONEER OF BRAND
LEVERAGING.
❑ HE WAS ONE OF THE FIRST TO
INTRODUCED FRANCHISING IN
THE 1930s.
❑ AT PRESENT, HOWARD
JOHNSON IS ONE OF THE
FAMOUS NAMES IN THE
RESTAURANT AND HOTEL
BUSINESS.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
J. WILLARD MARRIOTT
❑ FOUNDED THE MARRIOT
CORPORATION WHICH HAS
CONTINUED TO BE AN
IMPORTANT ASSET TO THE
HOSPITALITY INDUSTRY.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
RAY KROC
❑ HAS BEEN THE MOST FINANCIALLY
SUCCESSFUL OF ALL HOSPITALITY
ENTREPRENEURS.
❑ HE FOUNDED THE McDONALDS
CORPORATION, A MULTIBILLION-
DOLLAR INDUSTRY.
❑ KROCS MOTTO, “NEVER BE IDLE A
MOMENT.” WAS ALSO
INCORPORATED INTO THE
BUSINESS.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
ISADORE SHARP
❑ FIRST-GENERATION CANADIAN,
WAS THE FOUNDER OF FOUR
SEASONS REGENT HOTELS, THE
WORLD’S LARGEST HOTEL
CHAINS AND A MULTIMILLION-
DOLLAR GLOBAL HOTEL
EMPIRE.
PIONEERS IN THE TOURISM AND HOSPITALITY
INDUSTRY.
RUTH FERTEL
❑ FOUNDER OF CHRIS STEAK
HOUSE, THE LARGEST UPSCALE
RESTAURANT CHAIN IN THE
UNITED STATES.
❑ IT HAS 59 OPERATIONS- 54 IN
THE US AND PUERTO RICO AND
FIVE INTERNATIONALLY. IT
SELLS MORE THAN 11,000
STEAKS DAILY WITH A GROSS
INCOME OF 200 MILLION
DOLLARS A YEAR.

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