How To Be An Ethical Leader
How To Be An Ethical Leader
How To Be An Ethical Leader
Kiely Kuligowski
Staff Writer
As Heather R. Younger, founder and CEO of Employee Fanatix, put it, “An
ethical leader is someone who lives and dies for integrity. The ethical leader’s
mantra is doing the right thing, even when it hurts.”
Key Takeaway
Consider the morals you were raised with: Treat others how you want to be
treated, always say thank you, help those who are struggling, etc. But as you
grow and society progresses, conventions change, often causing values to
shift.
“This is the biggest challenge ethics face in our culture and at work and is the
biggest challenge ethical leadership faces,” said Matthew Kelly, founder of
Floyd Consulting and author of The Culture Solution (Blue Sparrow Books,
2019). “What used to be universally accepted as good and true, right and just,
is now up for considerable debate. This environment of relativism makes it
very difficult for values-based leaders.”
Ask yourself what matters to you as an individual, and then align that with
your priorities as a company leader. Defining your values not only expresses
your authenticity, but also encourages your team to do the same, creating a
shared vision for all workers. Kelly said that to succeed with ethical
leadership, business owners should demonstrate how adhering to specific
values benefits the organization’s mission.
“Culture is not a collection of personal preferences,” he said. “Mission is king.
When that ceases to be true, an organization has begun its journey toward the
mediocre middle.” [Read related article: Establishing a Company Mission
for a Better Business Culture]
While your values don’t need to be identical to those of your workers, you
should be able to establish common ground with them. This often starts with
the hiring process and is maintained through a vision statement.
“I do not believe that every person is a fit for every company, and that is OK,”
said Shane Green, author of Culture Hacker (Wiley, 2017). “Companies need
to do a better job ensuring they find people who are aligned with their values
rather than just hiring for experience.”
“But when it comes to values, I think having and hiring people who share your
values is critical,” he said. “Nobody wants to work for somebody who doesn’t
share their values … Without mutual respect, it is very difficult to form a
dynamic team, and most people find it very difficult to respect someone who
doesn’t share their values.”
“I believe that one of the important responsibilities for the modern company is
to create an environment where open communication is encouraged and that,
more importantly, people are listened to,” Green said. “We are seeing a lot of
employees calling on their companies to change policies, drop customers or
take a stand on current issues. Companies cannot bend to every employee’s
demand, but what they do need to start executing is creating forums where
employees can raise their viewpoints, feel they are listened to and receive
follow-up explaining why certain things can or cannot happen.”
Gathering feedback from your team helps you improve as a leader and
propels your business forward. “Management is all about the people,” said
Alain Gazaui, co-founder and CEO of SpaKinect. “Understanding where they
come from is crucial.”
4. Beware of bias.
“Everyone has bias, but for the longest time, you were not called out on it
because you were never really challenged,” Green said. “Now that the
workforce is more diverse … some unexposed biases are being called out.
Managers need to … look at themselves and be honest that they do in fact
have biases that may impinge on another person feeling comfortable at work.”
5. Lead by example.
To build an ethical company, you must start from the top down. Your
employees will see your behavior, choices and values and adopt them in their
own practices.
“To effectively lead, the ethical leader walks the line he or she wants others to
follow,” Younger said. “Leading by example is the best way to ensure an
ethical business.”
As the saying goes, to err is human. When mistakes are made, thoughtful and
ethical leaders put their egos aside and hold themselves accountable. If
something goes wrong, don’t make excuses or try to downplay the damage.
Instead, be honest, admit what happened, apologize if needed and share a
proposed recovery plan with all stakeholders.
Don’t shy away from assuming full responsibility for negative actions and
mistakes made by your employees. Present yourself as a strong, caring
leader who stands by their team and is focused on finding solutions rather
than pointing fingers.
Tip
“There are many [ethical] leaders throughout history,” said Mike Sheety,
director of ThatShirt. “Do a little research of good, powerful leaders, and try to
identify what they do [well]. Then, implement it into your own leadership
style.”
Some examples of stellar ethical leaders are Mahatma Gandhi, Martin Luther
King Jr., Warren Buffett, Eleanor Roosevelt, Howard Schultz (former CEO of
Starbucks Coffee), Dame Anita Roddick (founder of The Body Shop), James
Burke (former CEO of Johnson & Johnson) and Andy Grove (former CEO of
Intel Corporation). Study their careers, wins and mistakes to learn what to
emulate, how to rebound from missteps and how their experiences can
influence the way you ethically lead others at your own company.
The danger, however, lies in launching disjointed CSR initiatives rather than
implementing a holistic program that aligns with your business’s values and
goals. That is likely to undermine your brand, signaling to your customers and
employees that you might be doing this solely for the sake of appearances.
Instead, as an ethical leader, facilitate CSR initiatives that correspond to
your business’s mission, vision and goals, and ensure they are integrated into
your company strategy and workplace culture.
9. Do your reading.
You can expand your general understanding of ethics through the classic
works of Jeremy Bentham (the father of utilitarianism), John Stuart Mill and
Peter Singer. Similar to learning from role models, these leaders in the field
can teach you the philosophies behind applied ethics so you better
comprehend the principles you should hold fast in the workplace and why.
If you want to learn how ethical theory applies to modern management, look at
Peter Drucker’s works. Drucker’s management theory revolves around the
concepts of decentralization, knowledge work, management by objectives and
setting SMART (specific, measurable, achievable, relevant, time-specific and
recorded) goals for your employees. Drucker advocated for creative rather
than bureaucratic management, where leaders treat their team with respect
and make them feel valued, encourage collaboration and innovation, and
make socially conscious business decisions.
You can’t pour from an empty cup. Leaders who take care of themselves and
regularly refill their metaphorical cup are more likely to manage better and
care for others.
Those who do recognize the value of ethical behavior have a lot to gain.
These are the top benefits for companies that embrace ethical leadership: