you to define service levels and drive that diagnostic automatically.

Slide 58
58 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Systems Management From
Service Level Management to Automation Real Operations Insight Service Level Management
Diagnostics Monitoring Diagnostic Insight Driving Built-In Automation Real Operations Automation
Topology Adaptation Clustering & HA Provisioning Configuration Mgmt.
Now a few things as far as design principles from management, we put a lot of focus on reducing the
cost of management. First of all, we need to integrate with the enterprise manager to give you a single
point of administration for not only the applications but the technology stack. Complete standard basis
and externalized identity management and then a very flexible deployment architecture. Let me cover
the first, the unified management through enterprise manager. This means quite simply, you now
have a single dashboard which gives you a view of how the operating system is behaving, the
database, the middleware, as well as the applications. What it allows you to do is, no longer do you
have to have a user say well the application is running a little slow. You have metrics at the
application level that shows you things like the business process for order management is running
slow or the workflow queue or the approval queue is getting backed up because the process
throughput is very slow. But within the same dashboard you can then quickly see well it looks like my
middle tiers are running fine, so the middleware is doing fine. It looks like my database is actually
running fine, but I have an issue with the operating, or at the CPU level or at the network level. So one
complete dashboard so you can go directly from a real business problem, like a particular component
or the app are misbehaving or showing issues. And drill right down to the technology stack in the
same user interface to monitor define service level and then diagnose problems. Again, this just
allows you to define service levels and drive that diagnostic automatically.
Slide 59
59 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Identity Management Centralized
Access and Entitlements Management Application UI BI Dashboards Other UIs Business Logic User
Interface Business Process Business Rules Business Intelligence Common Security Services
Access/SSO Functional Permissions Data Permissions
The next piece is externalization of the identity management. In the past you had a user name and a
role within the context of the application. By that I mean the following, you had things like
responsibilities or roles and if you hired someone you had to define that person in the JD Edwards
app or in the PeopleSoft app or the EBS app, et cetera. You had to give them a role and in fact, that
role gave them access to the system or the appropriate access to the system. Fusion is out
externalized to a centralized identity management system or a LDAP system on a common set of
services. So that means if you use Fusion HR, as soon as you hire the person based on their role,
based on the job you gave them or job title in HR, they now have the set of roles. So if you hire
someone and the person is an accounts payable employee, they get the role of accounts payable
clerk or accounts payable manager as appropriate. And they automatically then have access to the
screens and access to the sign-on of the application system, just by entering them in your HR system.
They are also entered automatically and integrated automatically in LDAP system. So what that
means is if you need to provision them for another application, a third party application there are
already set up for you. The provisioning is nice, but what also works is the de-provisioning. Let's say
now the accounts payable clerk transfers and they transfer into a sales organization. In the Fusion
application you no longer have to take away their permissions to the payable screen and add them to
the appropriate sales screen. It is done for you automatically. Now let's say the person then leaves
the company and you need to revoke their privileges, once again the HR transaction integrates with
the standard identity management system, from access on a single sign-on. They no longer have
access to the Fusion applications and in fact, because we removed them from your corporate LDAP
system they wouldn’t have access to any other system. So instead today, you have to have HR
transaction, then you remove them from other systems, it is automatic by the standard based and
external identity management system components.
60 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Controls Enforcement Simplified
SOD and Preventive Controls Business Logic User Interface Business Process Business Rules
Business Intelligence Fusion GRC for SoD (Access Controls Governor) Application UI BI Dashboards
Other UIs Transaction DB Data Warehouse Preventive Controls (Fusion GRC – Controls Mgr)
Functional Permissions Data Permissions Common Security Services
The next thing is a set of controls in a controlled environment, simplifying segregation of duties, but
also a set of preventative controls for GRC compliance. The key components here are to externalize
the Fusion in common. This not only works for the Fusion application that I talked about in the
beginning of the scope, but also can be blended with other applications. For example, if you run a
coexistence area where you are running the E-Business Suite and Fusion side-by-side, you can have
a single definition of segregation of duties and the Fusion GRC access control will manage both of
those. So in other words, you couldn't have a single user who has conflicting duties even though one
system was E-Business Suite and the other was Fusion or one system with Siebel and the other was
Fusion. Or frankly, one with Siebel and one with E-Business Suite, any combination or multiple
systems enforcement through Fusion GRC.
61 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Oracle Supports a Continuum of
Deployment Options @Oracle Oracle Customer Oracle Software License Software Mgmt
Infrastructure Mgmt Data Center Customer Oracle Customer Customer Private SaaS Customer
Oracle Customer Oracle Deployment Options
Then the next part is deployment options. With deployment we are offering Fusion both in the on-
premise or traditional software installation model. As well as, in SAS and unlike many of our SAS
competitors we give the customers the option. We will support single tenant mode which is very
similar to what we do in CRM On-Demand today. We host the customer internally, we run on a single
tenant or in fact they want to go to a multi-tenant mode, all the components both infrastructure and
application that I talked about before, all are multi-tenant aware or capable in a multi-tenant
environment. Just a little bit more about how we do it and in the interest of time I am going to skip that
part. The single tenant allows you to isolate a single customer in a single installation but we host it for
them.
62 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Software-as-a-Service Fusion
Applications Delivered as SaaS • All Fusion Applications Modules Available via SaaS • Customers
can choose On-Premise vs. SaaS (On-Demand) • Customers have Choice of Single vs. Multi-Tenant
• Likely to depend on functional module & industry segment • Fusion MW & Applications are Multi-
Tenant Aware – ―Multi-Tenant Aware‖ Tenant Profile – ―Multi-Tenant Aware‖ Application
Framework & Tools – ―Multi-Tenant Aware‖ Business Process Management – ―Multi-Tenant
Aware‖ Business Analytics & Reporting – ―Multi-Tenant Aware‖ Metadata Management – ―Multi-
Tenant Aware‖ Application Customization – ―Multi-Tenant Aware‖ User or Function Security –
―Multi-Tenant Aware‖ Data Privacy – ―Multi-Tenant Aware‖ Operational Management • Fusion
Applications have Self-Service Administration • To support SaaS (e.g. Business User Extensibility,
Simplified Setup)
Then the next part is deployment options. With deployment we are offering Fusion both in the on-
premise or traditional software installation model. As well as, in SAS and unlike many of our SAS
competitors we give the customers the option. We will support single tenant mode which is very
similar to what we do in CRM On-Demand today. We host the customer internally, we run on a single
tenant or in fact they want to go to a multi-tenant mode, all the components both infrastructure and
application that I talked about before, all are multi-tenant aware or capable in a multi-tenant
environment. Just a little bit more about how we do it and in the interest of time I am going to skip that
part. The single tenant allows you to isolate a single customer in a single installation but we host it for
them.
63 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Multi-Tenant Deployment Built-in
Support for Multi-Tenancy Tenant Profile Object (created as Application Context) Seed Data Metadata
Security Operational Tools Transaction & Analytic Data Tenant-Aware Middleware & Applications
(Process, Analytics, Business Logic, Rules, Content, Communities) Tenant-Aware UIs
64 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Single Tenant Deployment
Support for Single Tenancy Fusion Applications Fusion Middleware Virtual Appliance Fusion
Applications Fusion Middleware Virtual Appliance 1 Fusion Applications Fusion Middleware Virtual
Appliance 2 Isolate per Tenant Share some facilities across Tenants
65 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Agenda - Fusion Technology
Essentials • Oracle Fusion Applications architecture design • Data model and business logic design •
User Interface design • Business process design • Business intelligence • Operational management •
Functional setup and configuration Concept
66 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Functional Setup and
Configuration • Setup manager • Setup templates • Setup migration • Setup reporting Architectural
Principles
The final component that I am going to cover is the setup manager. This is a brand new application
designed to simplify and manage a setup and configuration of all the applications. It includes
templates, migration services and reporting services. Let me get into those in a minute.
By a template what we mean is it allows you to -- we have defined a set of offerings for different areas
that people are going to create. So you are going to run financials, you're going to run HR or maybe
account management, or order management or sales, et cetera. Then within setup manager you get
the list of ordered tasks with dependencies that you need to configure and setup. Once you set up
those tasks typically you set them up in a test system. You then may migrate them to a development
system or development system you're going to test and then finally to production. Setup allows you to
migrate them either in the whole or in part so once you have done the setup once and you have
tested it, you don't need to redo that manually again. We will move that for you across databases. And
then it is easier to maintain over time and the function you want to add or change or reconfigure
something and give you a simple user interface so it respects dependencies and helps you move that
through the development life cycle. In addition to that, it allows you to manage the project, if you will.
So when you see the different components or the different tasks that you have, you track status on
completion of the task and view reports to see the details of each individual task. So by this a typical
large implementation you have a SI or some project lead and they assign out in multiple steps of the
setup from business users. And then they need to track and see how that is done. So you give them a
single dashboard to manage the entire setup configuration and also manage the change control as
the project is in place. Then it allows you to not only with the assignment but to report on how
implementations are going for done and past due tasks. It is really a kind of project management
system around the setup.
67 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Functional Setup and
Configuration Configure Implement Export/ Import Maintain Plan Transact Getting Started All Tasks
(Search) Manage Implementation Projects
Functional Setup Manager guides you through an integrated process that supports the entire
implementation lifecycle and builds upon the actions you take in each previous step to help you
successfully set up Fusion applications to make them ready for transactions.
To plan, use Getting Started.
To configure, use Configure Offerings
To implement, use Manage Implementation Projects
To export and import, use Manage Configuration Packages
And to maintain setup data over time, search for appropriate task and then enter data
68 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Functional Setup Design Single
Interface Across Complete Lifecycle Plan/Configure Implement Migrate Maintain Implementation
Manager Getting Started • Learn and discover what is available • Research requirements • Analyze
impact • Create implementation projects • Select offerings and configure options Implementation
Manager Functional User Functional User Setup Migrator • Complete implementation project • Create
configuration package and export setup data • Import configuration package in another instance
Setup Maintenance • Maintain environment with ongoing setup changes • Easily update setups due to
event or time based changes Setup Task List Manager • Review and execute assigned setup tasks •
Select features • Update status • Validate implementation
Whether you are implementing Fusion applications for the first time or making changes to an existing
implementation, typically
•You will start with analyzing requirements and planning for implementation.
•Then you will configure the offerings to fit your business needs.
•Next, you will generate a list of setup tasks and enter setup data.
•When implementation completes, you will export and import setup to deploy to production.
•And finally, over time you will need to maintain setup by updating data when needed.
Slide 69
69 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Functional Setup Design
Centralized Knowledge Management and Collaboration
Slide 70
70 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Functional Setup Reporting
Integrated Task Management and Reporting
74 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.