Bullet Camera Series

Hardware Manual

E31A, E32A, E33A

E35, E36, E37

Ver. 2016/06/21
 Hardware Manual

Table of Contents

Precautions 4
Safety Instructions ........................................................................... 6

Introduction 7
List of Models.................................................................................... 7
Package Contents............................................................................. 8
Physical Description ........................................................................ 9
Mounting Options ........................................................................... 10

Installation Procedures Using the Bundled

Bracket 11
Step 1: Install the Bundled Bracket ............................................... 11
Step 2: Attach the Sunshield ......................................................... 12
Step 3: Install the Camera .............................................................. 12
Step 4: Waterproof and Connect the Cable .................................. 14
Step 5: Connect the Cable ............................................................. 15
Step 6: Access the Camera Live View ........................................... 15

Cable Management Options 16

Using the Round-Shaped Connector with Cable Gland .............. 16
Using the Waterproof Tape ............................................................ 19
Using the Bundled Conduit Gland ................................................ 20

Other Adjustments and Accessories 25

How to Install / Remove the Memory Card ................................... 25
How to Insert the Memory Card ................................................... 25
How to Remove the Memory Card ............................................... 26
How to Reset the Camera............................................................... 27
How to Adjust the Viewing Angle (Not available in E37) ................. 28
How to Attach the RJ-45 Connector .............................................. 29

Accessing the Camera 31

Configure the IP Addresses ........................................................... 31
Using DHCP Server to Assign IP Addresses ................................ 31

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Using the Default Camera IP Address.......................................... 33

Access the Camera ......................................................................... 35

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Precautions
Read these instructions
You should read all the safety and operating instructions before using this product.

Heed all warnings

Adhere to all the warnings on the product and in the instruction manual. Failure to follow the
safety instructions given may directly endanger people, cause damage to the system or to
other equipment.

Servicing
Do not attempt to service this product yourself as opening or removing covers may expose you
to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

Trademarks
ACTi and ACTi logo are registered trademarks of ACTi Corporation. All other names and
products used in this manual are registered trademarks of their respective companies.

Liability
Every reasonable care has been taken during the writing of this manual. Please inform your

local office if you find any inaccuracies or omissions. ACTi will not be held responsible for any

typographical or technical errors and reserves the right to make changes to the product and

manuals without prior notice.

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Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a

class B digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications to the equipment that are not expressly approved by the

responsible party for compliance could void the user’s authority to operate the equipment.

European Community Compliance Statement

This product has been tested and found to comply with the limits for Class B

Information Technology Equipment according to European Standard EN 55022

and EN 55024. In a domestic environment, this product may cause radio interference in which

cause the user may be required to take adequate measures.

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Safety Instructions
Cleaning
Disconnect this product from the power supply before cleaning.

Accessories and Repair Parts

Use only the accessories and repair parts recommended by the manufacturer. Using other
attachments not recommended by the manufacturer may cause hazards.

Installation
Install other devices (such as PoE injector, alarm, etc.) that will be used with the camera in a
dry place protected from weather.

Servicing
Do not attempt to service this product yourself. Refer all servicing to qualified service
personnel.

Damage Requiring service

Disconnect this product from the power supply immediately and refer servicing to qualified
service personnel under the following conditions.
1) When the power-supply cord or plug is damaged
2) If liquid has been spilled, or objects have fallen into the product.
3) If the inner parts of product have been directly exposed to rain or water.
4) If the product does not operate normally even by following the operating instructions in this
manual. Adjust only those controls that are covered by the instruction manual, as improper
adjustment of other controls may result in damage, and will often require extensive work
by a qualified technician to restore the product to its normal operation.

Safety Check
Upon completion of any service or repairs to this product, ask the service technician to perform
safety checks to determine if the product is in proper operating condition.

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Introduction
List of Models
This hardware manual contains the following models:

E31A 1MP Bullet with D/N, Adaptive IR, Basic WDR, Fixed lens

E32A 3MP Bullet with D/N, Adaptive IR, Basic WDR, Fixed lens

E33A 2MP Bullet with D/N, Adaptive IR, Basic WDR, SLLS, Fixed lens

E34A 5MP Bullet with D/N, Adaptive IR, Basic WDR, Fixed lens

E35 3MP Bullet with D/N, Adaptive IR, Superior WDR, Fixed lens

E36 1.3MP Bullet with D/N, Adaptive IR, Basic WDR, SLLS, Fixed lens

E37 10MP Bullet with D/N, IR, Basic WDR, Fixed lens

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Package Contents

Camera Sunshield Sunshield Screw Kit

Lens Focus Tuner

Bracket Bracket Plate
(not available in E37)

Conduit Gland Quick Installation Guide Warranty

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Physical Description

NOTE: The shape of the Ethernet port on the actual camera may vary.

1) Memory Card Slot

Insert a memory card (not included) into this slot for local recording purposes. See How to
Install / Remove the Memory Card on page 25 for more information.
NOTE: Supports microSDHC and microSDXC cards.

2) Reset Button
Use the Reset Button to reset the camera to its factory default settings. To do the reset,
press and hold the Reset button for at least 5 seconds or until the Power LED lights up.
When the Power LED lights up again, reset is complete. See How to Reset the Camera
on page 27.

3) Power LED
The Power LED lights up when the camera is connected to the power source and goes off
once the camera boot-up process is complete.
NOTE: For typical use, the power LED is hidden inside the housing and cannot be seen.
However, knowing how the power LED works is essential when troubleshooting or doing a
reset.

4) Ethernet Port
Connects to a network using an Ethernet cable.

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Mounting Options
In areas with fierce weather conditions, the light bundled bracket can be replaced by a heavy
duty outdoor bracket combined with additional mounting accessories.

Below are the optional mounting accessories that you can use with the camera.

Mount Types Accessories

Corner Mount Suitable when mounting the camera on a corner wall.

PMAX-1107 PMAX-0402

Pole Mount Suitable when mounting the camera on a pole.

PMAX-1107 PMAX-0503

NOTE:
 For more information about the mounting solutions and accessories, please check the
Mounting Accessory Selector in our website (http://www.acti.com/mountingselector).
 The above mounting accessories are not included in the package. Contact your sales
agents to purchase.

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Installation Procedures Using the

Bundled Bracket
Step 1: Install the Bundled Bracket
1. Mark the location of the three (3) screw holes using the bracket plate included in the
package.

NOTE: Depending on the surface where you will install the camera, it may be necessary to
drill the holes and use the supplied screw tox.

2. Attach the plate to the surface using the three (3) supplied screws.

3. Attach the bracket to the plate.

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Step 2: Attach the Sunshield

The use of sunshield is optional if the camera will be installed indoors. However, if the camera
will be installed outdoors, attach the sunshield to protect the lens from all types of weather and
lighting conditions.

1. Attach the supplied washers to the screws.

2. Attach the sunshield then loosely secure it with the supplied screws.

3. Slide to adjust the sunshield to cover the lens as far as possible but out of the camera’s
live view.

4. Tighten the screws to fix the position of the sunshield.

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Step 3: Install the Camera

Before installing the camera, determine the most suitable method to waterproof the cable
connection (see Step 4: Waterproof and Connect the Cable on page 14). Some methods
may require the cable to be waterproof first before installing the camera to its bracket.

1. Depending on how you want to install the camera, attach the camera to the bracket
through one of the two (2) holes below:

2. Adjust the camera viewing angle and tighten the knob to fix the camera position.

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Step 4: Waterproof and Connect the Cable

The camera and the pre-installed network cable, “pigtail”, are resistant to salt, water, weak acid,
alcohol, oil, grease and other common solvents. If the camera will be installed indoors, simply
connect the network side cable to the camera Ethernet port. Then, skip to Step 5: Connect
the Cable on page 15.

However, if the camera will be installed outdoors, ensure that the cable connection and the
network side cable itself are also protected from different environmental factors. Check the
type of Ethernet port that came with the camera and follow the applicable procedures to
waterproof the connection. Select one of the following cabling options applicable to the
connector that came with the camera.

Round-Shaped Square-Shaped
Connector Connector

Cabling Options

Using the Round-Shaped Connector with

Cable Gland
 Applicable when using an exterior-grade
Ethernet cable to connect to the camera.
Yes No
 Bundled cable gland provides complete
waterproof solution.
 See Using the Round-Shaped Connector
with Cable Gland on page 16.

Using the Waterproof Tape

 Applicable when using an exterior-grade
Ethernet cable to connect to the camera.
 Easiest and simplest waterproof solution for Yes Yes
the most common installation needs.
 See Using the Waterproof Tape on page
19.

Using the Bundled Conduit Gland

 Applicable when a flexible conduit is needed
to house the Ethernet cable required in some
installation environments.
Yes Yes
 A flexible conduit (trade size ½”) is required,
purchased seperately.
 See Using the Bundled Conduit Gland on
page 20.

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Step 5: Connect the Cable

Connect the other end of the network cable to a switch or injector. Then, connect the switch or
injector to a network, PC, and a power source. See Power-over-Ethernet (PoE) connection
example below.

Network Ethernet Cable

Ethernet Cable
(Data)
Power Cable
PoE Injector
Ethernet Cable
(Data + Power) AC Power
Source

Camera

Step 6: Access the Camera Live View

See Accessing the Camera on page 31 for more information on how to access the Live View
of the camera.

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Cable Management Options

The camera cable connector can be managed in three (3) different ways. Check the connector
that came with the camera and select the most applicable option for your installation
environment.

CAUTION: If the camera will be installed outdoors, be sure to waterproof the cable

connection by enclosing it inside a junction box or doing any of the following cabling options to
protect the cable connection.

Using the Round-Shaped Connector with Cable Gland

This section describes how to waterproof the round-shaped cable connector of the camera
using the bundled cable gland.

Before connection, prepare the following materials:

 An exterior-grade Ethernet cable without the RJ-45 connector
 RJ-45 connector
 Crimping Tool
 Scissors

Perform the following to waterproof the “pigtail” using the cable gland:

1. Twist the cable gland and detach it from the connector.

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2. Detach the clamping nut from the cable gland:

Gland Body Clamping Nut

3. Insert the clamping nut into the Ethernet cable (without connector).

4. Insert the cable through the gland body.

5. Attach the RJ-45 connector to the cable. For pin mapping and detailed instructions, see
How to Attach the RJ-45 Connector on page 29 for detailed information.

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6. Connect the RJ-45 connector to the camera connector.

7. Attach the gland body to the camera connector.

8. Attach the clamping nut to the gland body to complete the cable solution.

NOTE: Make sure the clamping nut is tightly attached to the cable gland body and the
sealing insert is squeezed tightly.

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Using the Waterproof Tape

Regardless of the shape of the camera cable connector, the simplest way to waterproof to
connection is by using the waterproof tape.

Connect an Ethernet cable from the network side to the Ethernet port of the camera and wrap
the connection with waterproof tape to complete the installation.

Camera Side Network Side

NOTES on using Ethernet cables: For outdoor installations, it is recommended to use

exterior-grade Ethernet cables (CAT5/CAT5e/CAT6); ordinary Ethernet cables are only
designed for indoor use and may deteriorate quickly when exposed to outdoor elements.
Exterior-grade Ethernet cables are waterproof and do not require a conduit.

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Using the Bundled Conduit Gland

The camera and the pre-installed network cable are resistant to salt water, weak acid, alcohol,
oil, grease and other common solvents. However, in areas with fierce weather conditions and
those that can easily be flooded, ensure that the exposed length of cable is also protected.

It is recommended to use a flexible conduit with 1/2” diameter and the conduit gland (included
in the package) to protect the camera cabling. In this case, the pre-installed network cable with
“pigtail” (female connector) must be replaced with a standard Ethernet cable

NOTE: The flexible conduit and Ethernet cable are not included in the package and must be
sold separately. When purchasing, make sure the flex conduit size is 1/2" to match the bundled
conduit gland.

To do the waterproof cable installation, also prepare the following tools:

 Screwdriver
 Wrench

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Step 1: Remove the Pre-installed Network Cable (“Pigtail”)

1. Loosen the three (3) screws to detach the back cover.

NOTE: A cable is connected inside the camera; do not abruptly pull the back cover.

2. Disconnect the network connector.

3. Remove the pre-installed cable gland and network cable using a wrench (not
included in the package).

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Step 2: Prepare the Conduit Gland and Flex Conduit

1. Disassemble the bundled conduit gland as shown below.

Clamping Nut Body

Sealing Insert Lock Nut

2. Pull the Ethernet cable through the flex conduit.

3. Insert the clamping nut through the flex conduit.

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4. Insert the sealing insert and attach it at the end of the flex conduit.

Step 3: Install the Ethernet Cable

1. Insert the body (A) to the back cover and secure it with the lock nut (B).

(B)
(A)

2. Insert the Ethernet cable through the back cover and then align the sealing insert to the
gland body.

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3. Secure the clamping nut to the body.

NOTE: Make sure the clamping nut is tight to avoid possible water leak.

Step 4: Connect the Ethernet Cable

1. Connect the Ethernet cable to the Ethernet port inside the camera.

2. When done, close the back cover by tightening the three (3) screws.

NOTE: Make sure the rubber ring on the cover is secured and the screws are completely
tightened to avoid possible water leak.

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Other Adjustments and Accessories

This section describes the procedures on installing a memory card and resetting the camera.

How to Install / Remove the Memory Card

The camera supports local video recording or saving of snapshots to a memory card.
NOTE: Supports microSDHC and microSDXC cards.

How to Insert the Memory Card

1. Loosen the three (3) screws to detach the back cover.

NOTE: A cable is connected inside the camera; do not abruptly pull the back cover.

2. Insert the memory card into the card slot with the metallic contacts facing down and push
the card until it clicks into place.

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3. When done, ensure the rubber seal is aligned and attached to the back cover and then
close the back cover by tightening the three (3) screws.

CAUTION: Make sure the rubber seal is properly attached and the back cover is closed to
ensure water or dust cannot enter the camera.

How to Remove the Memory Card

In case there is a need to remove the card, make sure to access the camera Web Configurator
to safely “unmount” the card first (see the camera Firmware manual for more information).
Once unmounted from the firmware, push the card to eject it from the slot.

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How to Reset the Camera

In case there is a need to reset the camera to its default factory settings, do the following
procedures while the camera is powered on.

1. Loosen the three (3) screws securing the back cover.

NOTE: A cable is connected inside the camera; do not abruptly pull the back cover.

2. Using a pointed object, such as the tip of a pen, press and hold the Reset button for at
least 5 seconds or until the Power LED lights up, to reset the camera.

3. When done, ensure the rubber seal is aligned and attached to the back cover and then
close the back cover by tightening the three (3) screws.

CAUTION: Make sure the rubber seal is properly attached and the back cover is closed to
ensure water or dust cannot enter the camera.

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How to Adjust the Viewing Angle (Not available in E37)

1. Open the front cover.

2. Attach the lens focus tuner to the lens.

3. Adjust the focus of the target area, based on the live view of the camera (see Access the
Camera on page 35).

4. When done, close the front cover.

CAUTION: The front cover must be tightly closed to ensure water or dust does not go through
any opening.

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How to Attach the RJ-45 Connector

1. Prepare the following tools:
a. RJ-45 connector
b. Crimping tool
c. Scissors
2. Cut about one (1) inch into the plastic sheath from the end of the cable.

3. Unwind the wires and arrange them according to the color sequence below.

1 Stripe Orange

2 Orange

3 Stripe Green

4 Blue

5 Stripe Blue

6 Green

This side up 7 Stripe Brown

8 Brown

4. Straighten out the wires and use the scissors to make a straight cut ½ inch from the cut
end.

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5. With the RJ-45 connector tab facing down, push down the wires into the connector all the
way to the end.

6. Place the connector into the crimping tool, and cinch down to secure the RJ-45 connector
to the Ethernet cable.

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Accessing the Camera

Configure the IP Addresses
In order to be able to communicate with the camera from your PC, both the camera and the PC
have to be within the same network segment. In most cases, it means that they both should
have very similar IP addresses, where only the last number of the IP address is different from
each other. There are 2 different approaches to IP Address management in Local Area
Networks – by DHCP Server or Manually.

Using DHCP Server to Assign IP Addresses

If you have connected the computer and the camera into the network that has a DHCP server
running, then you do not need to configure the IP addresses at all – both the camera and the
PC would request a unique IP address from DHCP server automatically. In such case, the
camera will immediately be ready for the access from the PC. The user, however, might not
know the IP address of the camera yet. It is necessary to know the IP address of the camera in
other to be able to access it by using a Web browser.

The quickest way to discover the cameras in the network is to use the simplest network
search, built in the Windows system – just by pressing the “Network” icon, all the cameras of
the local area network will be discovered by Windows thanks to the UPnP function support of
our cameras.

In the example below, we successfully found the camera that we had just connected to the
network.

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By double-clicking with the left mouse on the camera model, it is possible to automatically
launch the default browser of the PC with the IP address of the target camera filled in the
address bar of the browser already.

If you work with our cameras regularly, then there is even a better way to discover the
cameras in the network – by using IP Utility. The IP Utility is a light software tool that can not
only discover the cameras, but also list lots of valuable information, such as IP and MAC
addresses, serial numbers, firmware versions, etc, and allows quick configuration of multiple
devices at the same time.

Search and downloand IP Utility for free from http://www.acti.com/DownloadCenter.

With just one click, you can launch the IP Utility and there will be an instant report as follows:

You can quickly see the camera model in the list. Click on the IP address to automatically
launch the default browser of the PC with the IP address of the target camera filled in the
address bar of the browser already.

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Using the Default Camera IP Address

If there is no DHCP server in the given network, the user may have to assign the IP addresses
to both PC and camera manually to make sure they are in the same network segment.

When the camera is plugged into network and it does not detect any DHCP services, it will
automatically assign itself a default IP:

192.168.0.100

Whereas the default port number would be 80. In order to access that camera, the IP address
of the PC has to be configured to match the network segment of the camera.

Manually adjust the IP address of the PC:

In the following example, based on Windows 7, we will configure the IP address to
192.168.0.99 and set Subnet Mask to 255.255.255.0 by using the steps below:

1 2

3 4

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Manually adjust the IP addresses of multiple cameras:

If there are more than one camera to be used in the same local area network and there is no
DHCP server to assign unique IP addresses to each of them, all of the cameras would then
have the initial IP address of 192.168.0.100, which is not a proper situation for network
devices – all the IP addresses have to be different from each other. The easiest way to assign
cameras the IP addresses is by using IP Utility:

With the procedure shown above, all the cameras will have unique IP addresses, starting from
192.168.0.101. In case there are 20 cameras selected, the last one of the cameras would have
the IP 192.168.0.120.

Later, by pressing the “Refresh” button of the IP Utility, you will be able to see the list of
cameras with their new IP addresses.

Please note that it is also possible to change the IP addresses manually by using the Web
browser. In such case, please plug in only one camera at a time, and change its IP address by
using the Web browser before plugging in the next one. This way, the Web browser will not be
confused about two devices having the same IP address at the same time.

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Access the Camera

Now that the camera and the PC are both having their unique IP addresses and are under the
same network segment, it is possible to use the Web browser of the PC to access the camera.

You can use any of the browsers to access the camera, however, the full functionality is
provided only for Microsoft Internet Explorer.

The browser functionality comparison:

Functionality Internet Explorer Other browsers

Live Video Yes Yes*

Live Video Area Resizable Yes No

PTZ Control Yes Yes

Capture the snapshot Yes Yes

Video overlay based configuration (Motion

Yes No
Detection regions, Privacy Mask regions)

All the other configurations Yes Yes

* When using non-Internet Explorer browsers, free third-party software plug-ins must be
installed to the PC first to be able to get the live video feed from the camera:

Browser Required Plug-In

Safari QuickTime (http://www.apple.com/quicktime/download/)

Other non-Internet Explorer

Basic VLC Media Player (http://www.videolan.org)
browsers

Disclaimer Notice: The camera manufacturer does not guarantee the compatibility of its
cameras with QuickTime or VLC Player – since these are third party softwares. The third
parties have the right to modify their utility any time which might affect the compatibility. In such
cases, please use Internet Explorer browser instead.

When using Internet Explorer browser, the ActiveX control for video stream management will
be downloaded from the camera directly – the user just has to accept the use of such control
when prompted so. No other third party utilities are required to be installed in such case.

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The following examples in this manual are based on Internet Explorer browser in order
to cover all functions of the camera.

Assuming that the camera’s IP address is 192.168.0.100, you can access it by opening the
Web browser and typing the following address into Web browser’s address bar:

http://192.168.0.100

Upon successful connection to the camera, the user interface called Web Configurator would
appear together with the login page. The HTTP port number was not added behind the IP
address since the default HTTP port of the camera is 80, which can be omitted from the
address for convenience.

Before logging in, you need to know the factory default Account and Password of the camera.

Account: Admin

Password: 123456

For further operations, please refer to the Firmware User Manual.

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TEL : +886-2-2656-2588 FAX : +886-2-2656-2599
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