7210 7310 Operator Manual

Operating Instructions
Videojet 7210
Videojet 7310
P/N: AL-71831
Revision: AA, July 2008

Copyright 2008, Videojet Technologies Inc. (herein referred to as Videojet).
All rights reserved.
This document is the property of Videojet Technologies Inc. and contains confidential and
proprietary information owned by Videojet. Any unauthorized copying, use or disclosure of it
without prior permission of Videojet is strictly prohibited.
Videojet Technologies Inc.

1500 Mittel Boulevard Phone: 1-800-843-3610 Offices - USA: Atlanta, Chicago, Los Angeles, Philadelphia
Wood Dale, IL Fax: 1-800-582-1343 INT‘L: Canada, France, Germany, Ireland, Japan, Spain,
60191-1073 USA Int‘l Fax: 630-616-3629 Singapore, The Netherlands, The United Kingdom
www.videojet.com Distributors worldwide
Table of Contents
1 Safety Instructions....................................................... 9
1.1 Symbols Used .................................................................................. 9
1.2 Laser Classes ................................................................................ 10
1.3 Intended Use.................................................................................. 11
1.3.1 Marking of Highly Reflective Material............................................................12
1.4 Maintenance and Service............................................................... 13
1.5 Safety Devices and Warning Lights ............................................... 14
1.6 Dangers to Eyes and Skin.............................................................. 15
1.7 Adjustment/Modification of the Marking Field ................................ 16
1.8 Fire and Explosion Hazard............................................................. 17
1.9 Electrical Safety ............................................................................. 17
1.10 Decomposition Products .............................................................. 18
1.11 Warning and Information Labels .................................................. 19
2 Installation ................................................................. 21
2.1 Installation and Start-up ................................................................. 21
2.2 Transport and Storage ................................................................... 21
2.3 Unpacking ...................................................................................... 22
2.4 Installation Conditions .................................................................... 22
2.5 Cooling ........................................................................................... 23
2.6 Exhaust Unit................................................................................... 23
2.7 Interfaces of the Laser System ...................................................... 23
2.8 Hardware and Software Requirements .......................................... 24
2.9 Installation of the Smart Graph Software ....................................... 24
3 Description of the Laser System ............................... 25
3.1 Functioning of a Vector-Scanning Laser System ........................... 25
3.2 The Laser Beam Source ................................................................ 26
3.3 The Marking Head.......................................................................... 26
3.4 The Marking of the Product Surface .............................................. 27
3.5 The Laser Parameters ................................................................... 27
3.6 The Structure of the Laser System ................................................ 28
3.7 Data and Signal Processing........................................................... 29
3.8 Technical Data ............................................................................... 30
3.9 Working Distance and Marking Field ............................................. 32
4 Operating the Laser System...................................... 35
4.1 Operation of the Laser System ...................................................... 35
4.2 Marking Elements .......................................................................... 36
3
Table of Contents
4.3 Elements on the Supply Unit.......................................................... 37

4.4 System States of the Laser System ............................................... 39
4.5 Switch-On/Off of the Supply Unit ................................................... 40
4.6 Data Transmission ......................................................................... 41
4.6.1 Connecting Cable .........................................................................................41
4.6.2 Definition of IP Address ................................................................................42
5 Maintenance.............................................................. 43
5.1 General Notes Concerning Maintenance ....................................... 43
5.2 Maintenance Plan .......................................................................... 44
5.3 Cleaning the Laser Scan Lens ....................................................... 45
5.3.1 Disassembly of the Laser Scan Lens............................................................46
5.3.2 Cleaning the Laser Scan Lens......................................................................47
5.3.3 Mounting the Laser Scan Lens .....................................................................47
5.4 Update of the Smart Graph Software............................................. 48
5.5 Update of the QMark Software....................................................... 49
5.5.1 Update via MMC ...........................................................................................49
5.5.2 Update via Laser Web Interface ...................................................................51
5.6 Protocols for Maintenance, Repair and Replacement.................... 54
6 Malfunctions and Error Messages............................. 61
6.1 Notes.............................................................................................. 61
6.2 Malfunction Descriptions ................................................................ 62
6.3 Warning Messages ........................................................................ 63
6.4 Error Messages.............................................................................. 73
7 Appendix ................................................................. 103
7.1 Assignment of the Customer Interface......................................... 103
7.1.1 Inputs and Outputs (Galvanically Separated) .............................................103
7.1.2 Inputs (Not Separated Galvanically) ...........................................................109
7.1.3 Jumpers ......................................................................................................112
7.1.4 Wiring Example...........................................................................................113
7.2 Declaration of Conformity............................................................. 115
7.3 Drawings ...................................................................................... 116
7.4 Abbreviations ............................................................................... 119
4
Preface
Preface
This manual...
...contains all information required for the safe operation, remedy of minor malfunctions and
maintenance of the laser system. The operation manual is always enclosed to every laser sys-
tem. This operation manual is intended for the trained operation and service personnel of
the laser system.
This operation manual is subject to technical modifications for improvement or technical prog-
ress without notice.
Before starting your work carefully read the chapter "Safety Instructions"!
Note The printed safety instructions must be stored near the laser system, easily
accessible for the operator.
Make sure that you have understood all notes. In case of any questions please contact Videojet
Technologies Inc. directly.
Strictly follow the instructions!
If you need help...
...please contact Videojet Technologies Inc. at 1-800-843-3610 (for all customers within the
United States). Outside the U.S., customers should contact their Videojet Technologies Inc.
distributor or subsidiary for assistance.
Videojet Technologies Inc.

1500 Mittel Boulevard
Wood Dal IL 60191-1073, USA
Phone (USA): 1 800 843 3610
International: +1 630 860 7300
Fax (USA): 1 800 582 1343
International Fax: +1 630 616 3629
Website: www.videojet.com
07/08 - Rev. AA 5
Preface
Caution Laser Radiation!

Caution!
With open delivery system

dangerous laser radiation
class 4 might be released!
This might cause severe burns of the eyes

and the skin as well as damage to objects!
Thoroughly read this operation manual

and strictly follow the safety instructions!
6 07/08 - Rev. AA
Preface
Contents
1 Safety Instructions
2 Installation
3 Description of the Laser System
4 Operating the Laser System
5 Maintenance
6 Malfunctions and Error Messages
7 Appendix
Handheld
Smart Graph
Spare Parts List
07/08 - Rev. AA 7
Preface
8 07/08 - Rev. AA
Chapter 1
Safety Instructions
1 Safety Instructions
1.1 Symbols Used

Danger refers to an immediately impending danger. If the danger is not avoided, it
could result in death or severe (crippling) injury.
Warning refers to a possibly dangerous situation. If it is not avoided, it could result in

death or severe injury.
Careful refers to a possibly dangerous situation. If it is not avoided, it could result in

slight or minor injury. May also be used to warn of damage to property.
Caution refers to a possibly harmful situation. If it is not avoided, damage could be

caused to the product or to something in its environment.
Important refers to handling tips and other particularly useful information. This does not
signify a dangerous or harmful situation.
Laser refers to the emission of laser radiation and therefore to a possibly danger-
radiation ous situation. Please comply exactly with the safety instructions! Failure to
comply with the instructions could result in minor or major injuries to the eyes
or to the skin, together with damage to property.
Note:
Registered trademarks, patterns, designs and patents are not indicated explicitly in this manu-
al. This does not mean that they are out of copyrights or that they may be used freely.
07/08 - Rev. AA 9
Chapter 1
Safety Instructions
1.2 Laser Classes

The Complete Laser System
The laser itself is classified as class 4 laser system. Up to the beam outlet the closed laser
system acts as a class 1 laser system in normal operation1.
If the beam outlet including the object to be marked is shielded appropriately, the complete,
closed laser system acts as a class 1 laser system in normal operation1 and no additional
protection is required for operation. The shielding prevents emerging of laser radiation or laser
beam reflexes.
Note The shielding is not included in the scope of delivery!
The Laser Source

The Ytterbium fiber laser - hereinafter called laser - is operated in pulsed operation. The laser
itself is classified as class 4. It produces invisible (infrared) radiation which is extremely dan-
gerous for the eye and dangerous for the skin.
The following values can be reached (no specification):
max. average
W power density energy density
at the beam outlet 10 up to 535 W/mm2 39 J/m2
20 up to 1070 W/mm2 78 J/m2
in focus 10 up to 21.5 x 106 W/mm2 1.6 J/mm2

20 up to 43 x 106 W/mm2 3.2 J/mm2
Laser Caution!
radiation
As soon as the closed shielding or the housing of the laser are opened any-
where the complete laser system is set to class 4!
In that case appropriate measures have to be taken in order to protect people
working in the laser area against too high radiation. Make sure to meet the lo-
cal regulations regarding protection against laser radiation.
Laser Caution with modifications!

radiation
EN 60825, part 1, »Safety of laser systems«, section 4.1.1 says:
If a modification by the user to a laser system previously classified in accor-
dance with this standard leads to a change of its performance data and/or its
intended use that person or organization performing the modification is re-
sponsible for a new classification and labeling of the laser system.
1. Normal operation does not include service, maintenance nor repairs.
10 07/08 - Rev. AA
Chapter 1
Safety Instructions
1.3 Intended Use

The laser system must only be used for the treatment of material surfaces. The surfaces
are locally heated by intensive class 4 laser radiation and are modified thereby. These systems
are mainly applied for marking of product surfaces (expiry dates, batch printing, serial numbers,
etc.).
The radiation produced by the laser system is of high energy and therefore improper use rep-
resents a danger to persons or objects!
Laser • Never expose human beings or animals to laser radiation!

radiation This might result in severe burns of eyes or skin.
• Never expose flammable materials to laser radiation!
Always ensure appropriate shielding of the laser beam! Errors during
marking on flammable materials (e.g. paper) might cause fires. Take suit-
able safety measures by installing e.g. smoke or fire detectors, or similar!
• Never expose reflecting surfaces to laser radiation!
The reflected laser beam may cause the same dangers - in individual cas-
es even greater dangers - as the original laser beam. See also section
"Marking of Highly Reflective Material" on page 12.
• Never expose unknown materials to laser radiation!
Some materials (e.g. polyethylene, polypropylene, glass) are easily pene-
trated by the laser beam, although they seem to be opaque for the human
eye.
• Danger of explosion!
Make sure that the laser area is free of explosive materials or vapors!
• For safety reasons arbitrary modifications or changes to the laser
system are forbidden!
If a modification made by the user to a previously classified laser system
leads to a change of its performance data and/or its intended use that per-
son or organization performing the modification is responsible for a new
classification and labeling of the laser system. The person or organization
is then regarded as »manufacturer«.
• The laser system must be operated with open laser and/or open beam
delivery system by specially trained personnel only!
Make sure that the laser protection rules are always observed!
07/08 - Rev. AA 11
Chapter 1
Safety Instructions
1.3.1 Marking of Highly Reflective Material

When marking highly reflective material there might be a feedback of radiation into the laser.
In this case the system switches to fatal error mode. Especially if the working distance was not
set correctly this may lead to irreversible damage of the system.
Observe the following when marking highly reflective materials:
• Make sure that the working distance is set correctly before marking any reflecting material.
Use a weakly reflecting material for testing, e.g. laminated paper.
• When marking reflecting material try not to mark in the center of the marking field. Position
the product so that the marking is in the edge of the marking field.
• When setting the laser power start with the maximum value and reduce the power until the
marking result is satisfying. If no marking is visible at maximum power the material cannot
be marked using this laser.
If the laser system has switched to fatal error mode, a reset is required: Switch the laser sys-
tem off and on again and observe the above mentioned notes.
12 07/08 - Rev. AA
Chapter 1
Safety Instructions
1.4 Maintenance and Service

The maintenance tasks described hereinafter should only be carried out by especially trained
personnel. The service tasks are exclusively to be carried out by service personnel of VIDEO-
JET or one of their representatives. During these works the laser system has to be operated in
class 4. The Unfallverhütungsvorschrift (Accident Prevention Regulations) 46.0 »Laser Radi-
ation« (BGV B2) says that the responsible trade cooperative association and the authority re-
sponsible for occupational safety (Trade Supervisory Office) have to be given notice of class
3B or 4 laser systems before initial operation.
Important • Give notice of the laser system to the responsible trade cooperative asso-
ciation and the Trade Supervisory Office before initial operation.
• Have a person responsible for the safety of the laser system trained as la-
ser safety officer and inform the trade cooperative association in writing
about this person.
Note:
In order to facilitate safe performance of all necessary maintenance and service tasks without
assistance and to ensure highest safety for the operating and maintenance personnel we offer
special training seminars.
• Training for technicians:

The trainee gains the knowledge required to perform all maintenance and service tasks at
the laser system safely and professionally without assistance.
• Combined training:
In addition to the knowledge gained during the training for technicians the person is trained
as laser safety officer. This training is accepted by the trade cooperative association (see
above).
Ask for free information material!
Please be aware that (in Germany) the personnel operating the laser system must be instruct-
ed according to §12 of the Health and Safety at Work Act and §4 BGV A1 (Prevention Princi-
ples) at least once a year.
07/08 - Rev. AA 13
Chapter 1
Safety Instructions
1.5 Safety Devices and Warning Lights

The complete laser system includes various safety devices and warning lights which shall pre-
vent damages to people or objects. There must not be any alterations to safety devices nor
warning lamps (see section "Laser Classes" on page 10)!
Safety Devices
Key-operated switch prevents operation of the laser system by unauthorized people.
Make sure that the key is withdrawn and available to authorized
personnel only!
Beam shutter is located within the marking head and prevents the emission of la-
ser radiation.
Interlock switch(es) open(s) the safety circuit. The marking process is stopped imme-
diately. If several interlock switches are connected: Laser radia-
tion cannot be emitted if at least one interlock switch is opened.
Interlock switches can safeguard safety doors, protective covers,
etc. Number and position of the interlock switches are system-
specific.
For the marking process all interlock switches must be closed. The
message "Error Interlock open" is displayed in the software.
After closing the interlock switch the marking process can be con-
tinued after a delay of 5 seconds.
We recommend the interlock monitoring module for proximity safe-

ty switches AES 1235 in combination with the magnetic guard door
BNS 33 and the actuating magnet BPS 33 by Schmersal.
Note The input »Interlock« is to be used exclusively for connecting external inter-
lock switches. It is not intended for controlling the laser system. For that pur-
pose please use the input »Shutter Lock«.
Warning Lights
Red light on the marking head lights up when the emission of laser radiation
is possible.
Red light on the control panel of the supply unit, lights up when the emission
"Laser emission" of laser radiation is possible.
Additional can be connected as external emission displays (system-specific).
warning lights
14 07/08 - Rev. AA
Chapter 1
Safety Instructions
1.6 Dangers to Eyes and Skin

The laser system produces class 4 laser radiation. Infrared laser radiation is not visible for
the human eye. Therefore eyes and skin are endangered through high-energy laser radiation.
High irradiation causes an extreme local heating and burning of the tissue. The eyes are
subject to special risks. High radiation intensity causes a local heating and burning of the cor-
nea and thus a reduction or loss of sight!
People within the area of the laser must wear suitable safety
goggles against laser radiation while carrying out maintenance,
adjustment or service work at the open laser housing and/or open
beam delivery system!
Never look directly into the laser beam!
Suitable safety goggles provide protection against direct, specularly reflected or diffusely scat-
tered laser radiation.
Suitable safety goggles are:
• designed for the wavelength range of the fiber laser of 1055 - 1075 nm. See name plate of
the laser system.
Careful with confusions!
Safety goggles for other lasers, e.g. CO2 laser, do not provide adequate protection against
radiation of a fiber laser!
• designed for the power range of the laser. Values of maximum average power:
Videojet 7210 12 W
Videojet 7310 24 W
• are designed for pulse and continuous wave operation.

The skin can withstand higher radiation intensities than the eye. However - depending on the
radiation period and radiation intensity - the tissue is destroyed through burns. Therefore pro-
tect your skin by wearing adequate protective clothing! Avoid any exposure of your skin to
the laser radiation! Avoid the laser beam to get in contact with your clothing!
07/08 - Rev. AA 15
Chapter 1
Safety Instructions
1.7 Adjustment/Modification of the Marking Field

Via the software the marking field of the laser can be modified in such a way that the laser beam
can possibly be directed to the shielding or onto other components or parts. Thus, surfaces ex-
posed to irradiation can be damaged or destroyed.
Laser If, as a result of the modification, the laser beam gets accessible the com-
radiation plete laser system is set to class 4 (see section "Laser Classes" on page
10).
Caution Fire and explosion hazard if there are flammable materials or explosive
atmospheres within the area of the laser beam.
A password is required for changing the marking field (if the password protection has been ac-
tivated in the software). The password can be changed subsequently by a user authorized for
the corresponding user level.
We explicitly point out that the person who will fulfil a modification of the marking field,
will assume the full responsibility for any consequential damages and problems!
16 07/08 - Rev. AA
Chapter 1
Safety Instructions
1.8 Fire and Explosion Hazard

Laser The high output power of a class 4 laser can inflame various materials.
radiation Therefore, while performing maintenance and service work at the open la-
ser housing and/or open beam delivery system, make sure that fire protec-
tion measures were taken before starting the works!
Paper (circuit diagrams, leaflets, posters on the walls, etc.), curtains which
are not impregnated fire retardantly, wooden boards or similar flammable
materials can easily be inflamed by direct or reflected laser radiation.
Make sure that the working area of the laser system is free from contain-
ers with flammable or explosive solvents or cleaning agents! Unin-
tended exposure of a container to intensive invisible laser radiation might
easily cause fires or explosions.
1.9 Electrical Safety

The laser system was designed in accordance with the general rules of technology including
regulations EN 61010 »Safety requirements for electrical equipment for measurement, control
and laboratory use« and EN 60825-1 »Safety of laser products«.
Caution During works at the open laser housing alive components are accessible!
Make sure that rules and regulations for works on alive components are al-
ways observed!
All works at the open laser housing, especially at electrical components,

must only be performed by specially trained personnel!
07/08 - Rev. AA 17
Chapter 1
Safety Instructions
1.10 Decomposition Products

Caution When treating materials with laser radiation decomposition products are pro-
duced which are dangerous to health!
Through vaporization of materials fine dust and vapors are produced which
might include hazardous decomposition products depending on type and
composition of the respective materials.
Therefore we highly recommend to install an exhaust unit according to the re-

spective requirements which is equipped with special dust and activated char-
coal filters to ensure that the decomposition products are sucked off where
they are produced.
Protect yourself and your colleagues against hazardous decomposition

products!
An exhaust unit also prevents contamination and gradual destruction of optical elements of the
beam delivery system by dust particles. We offer different exhaust units as accessories.
18 07/08 - Rev. AA
Chapter 1
Safety Instructions
1.11 Warning and Information Labels
Label/Symbol Position
on the front of the marking head
INVISIBLE LASER RADIATION

IS EMITTED FROM THIS APERTURE
on the back of the marking head and on the

CAUTION
collimator housing within the marking unit
INVISIBLE LASER RADIATION WHEN OPEN.
AVOID EYE OR SKIN EXPOSURE TO

DIRECT OR SCATTERED RADIATION.
LASER CLASS 4
on the back of the supply unit

INVISIBLE LASER RADIATION
AVOID EYE OR SKIN EXPOSURE
TO DIRECT OR SCATTERED RADIATION
MAX. POWER: 20 W
MAX. PULSE ENERGY: 1 mJ
MAX. PULSE FREQUENCY: 80 kHz
WAVELENGTH: λ = 1055 - 1075 nm
LASER CLASS 4
(EN60825-1/06.04)
on the EMC cover inside the supply unit

Attention!
Alive unless mains line
disconnected.
A battery is mounted on the CPU PCB board to provide auxiliary power

for the clock and other functions when the system is shut down.
If the battery is replaced with an incorrect type, a hazardous condition could result.
Warning
Danger of explosion exists if battery is incorrectly replaced.

Replace only with the same or equivalent type.
Dispose of used batteries according to the
battery manufacturer’s instructions.
07/08 - Rev. AA 19
Chapter 1
Safety Instructions
Label/Symbol Position
on the back of the supply unit and on the
Caution! marking unit (next to the umbilical)
Do not use the umbilical
to carry the laser system.
Videojet Technologies Inc. on the back of the supply unit

1500 Mittel Boulevard
AL-68867 Wood Dale, II 60191-1073
MODEL SN WL μm
IDENT. LASER MARKING SYSTEM
V A Hz PH
Laser class 4 complies to EN 60825-1/10.03 and 21 CFR 1040
20 07/08 - Rev. AA
Chapter 2
Installation
2 Installation
2.1 Installation and Start-up

Installation and start-up of the laser system require profound knowledge and experience.
Therefore it should be accomplished by personnel of Videojet Technologies Inc. or one of their
representatives only.
In order to facilitate quick and easy start-up please prepare the place of erection such that the
system can be installed:
• Proceed as described in section "Unpacking", page 22.

• Please provide all connections - as described in section "Installation Conditions" and in the
documents you received upon order handling - in time.
In case of questions please contact us.
Note The company operating the laser system is responsible for the safe use of
the laser system, especially for meeting the local codes and regulations
regarding the operation of laser systems and their components (beam pro-
tection, exhaust system, cooling, etc.).
Videojet Technologies Inc. does not accept responsibility for any damages
due to misuse of equipment, incorrect operation or negligence.
2.2 Transport and Storage

The laser system is a precision-made instrument and includes numerous electronic and optical
components. Please avoid any mechanical stress (shock, vibrations, etc.) on the laser system!
In case of questions concerning transport and storage please contact us.
Transport
Attention • Switch off the laser system before transport and disconnect mains connec-
tion!
• Please make sure that the supply line ("umbilical") connecting marking unit
and supply unit is not bent!
• Do not use the umbilical to carry the laser system!
Storage
Store the laser system in a horizontal position and protected against dust and humidity. Never
expose the laser system or one of its components to direct sunlight! The storage temperature
must be between -10 °C and +70 °C. The air humidity must be between 10 % to 90 %.
07/08 - Rev. AA 21
Chapter 2
Installation
2.3 Unpacking
1. Open the packaging and remove the filling material.
2. Remove the individually packed components.
3. Check all parts for damage during transport.

In case of damage please inform the forwarding agent and Videojet Technologies Inc. or
their representative immediately in writing. Keep the packaging material and note damages
on the inside and outside.
4. Transport the laser system and the components to the intended place of installation.
5. Protect the laser system and all components from dust and humidity until installation.
Please ensure that the enwrapping cardboard box, the transport pallet and the
packaging material are recycled separately!
2.4 Installation Conditions

Attention Please consider upon installation that the supply line between supply unit
and marking unit is not designed for continuous alternating bending.
Space Required
The standard dimensions of the laser system can be found in the drawings in the chapter "Ap-
pendix".
For systems manufactured according to special customer requirements this information can be
found in the erection plan or the dimension and data sheets you received upon order handling.
Connections
The laser system requires a mains connection. Information on the type, number and reference
values of the connections can be found in the terminal diagrams you have received upon order
handling.
The power connection cable of the laser system is 1.5 m long. Make sure that the adequate
power sockets are in range.
Important The mains connector must always be accessible for separating the system
from the power supply. If this is not possible or if the laser system has been
integrated there must be an additional main switch for separation.
22 07/08 - Rev. AA
Chapter 2
Installation
Ambient Conditions
Temperature range: 5 - 40 °C
Air humidity: 10 - 90 %, non condensing
Note The venting slots of the supply unit must not be covered. Make sure that
there is sufficient air supply (see also section "Cooling").
2.5 Cooling
The laser system is cooled by air. The internal cooling system is designed to supply sufficient
cooling.
Make sure that the cooling air can be sucked in and blown out freely and that there is sufficient
air exchange at the installation site to ensure heat dissipation.
2.6 Exhaust Unit

In order to remove marking residues which might be dangerous to health we recommend in-
stalling a exhaust unit. The exhaust unit is to be installed such that marking particles are sucked
off directly at the place of the formation.
In addition a exhaust unit prevents that dust particles gradually destroy optical components of
the laser system.
We offer exhaust units as accessories. If an exhaust unit is part of the complete delivery please
find further information in the enclosed operation manual of the exhaust unit.
2.7 Interfaces of the Laser System

Network interface Connection of the handheld. Electrical power for the handheld is
supplied by the switched-on laser system.
Connection of a PC for controlling via Smart Graph software.
Interlock circuit The interlock circuit is used to safeguard the laser system. If one
(Label IL) of the interlock switches connected to the interlock circuit opens
the marking stops immediately. The marking cannot be continued
until all interlock switches are closed and the START-button is
pressed.
The closed interlock circuit is supplied with a voltage of +24 V by
the laser system.
Customer interface The general assignment of the customer interface can be found in
chapter "Appendix".
The customer-specific assignment of the customer interface can
be found in the data sheets you received upon order handling.
07/08 - Rev. AA 23
Chapter 2
Installation
2.8 Hardware and Software Requirements

To operate the Smart Graph software properly the following hardware and software require-
ments have to be met:
• Microsoft Windows 2000, XP or Vista

• Pentium IV Processor > 2 GHz
• 1024 MB RAM
• CD-ROM drive (optional - if Smart Graph software is to be installed from CD-ROM)
• 200 MB hard disk memory
2.9 Installation of the Smart Graph Software

If a PC is part of the delivery the Smart Graph Software is installed already.
To install the Smart Graph Software please follow the steps as described below:
1. Insert the Smart Graph Software CD-ROM into the CD-ROM drive of your PC.
2. Select »Execute« from the start-menu of your Windows operating system.
3. Enter CD:\setup.exe in the text field and follow the instructions of the InstallShield wizard
(CD is a place holder for the letter of the CD-ROM drive in your PC).
24 07/08 - Rev. AA
Chapter 3
Description of the Laser System
3 Description of the Laser System
3.1 Functioning of a Vector-Scanning Laser System

The fiber laser (1) working in pulsed operation produces an infrared invisible laser beam with
small diameter. The laser beam is expanded by means of a telescope (2) and reaches the
marking head (3).
Two movable mirrors deflect it such that it passes over the lines of the opened template on the
product. The lines are divided into vectors (X and Y coordinates). The line up of vectors pro-
duces a marking on the product, the laser »writes« on the product surface.
The calculation of vectors and the control of the laser is performed by the Advanced Controller
Card (ACC) in the supply unit.
The deflected laser beam is focussed onto the product surface (6) by a laser scan lens (4).
Generally the marking is produced at the focus of the lens (5).
Figure 3-1: Functioning of a vector-scanning laser system
07/08 - Rev. AA 25
Chapter 3
3.2 The Laser Beam Source

Ytterbium-doted glass fibres are used as beam source for the laser system in a power range
of up to 10 W resp. 20 W. The fibres are pumped by laser diodes.
3.3 The Marking Head

After the laser beam is expanded by the telescope it reaches the marking head. Two movable
mirrors are located inside the marking head which deflect the laser beam vertically and hori-
zontally.
The X and Y axes of the coordinate system of the marking field are defined by the position of
the marking head. A translation or rotation of the marking head also translates or rotates the
axes of the coordinate system. X and Y axes in relation to the marking head are defined as
displayed in the following figure:
marking field
Figure 3-2: The coordinate system
26 07/08 - Rev. AA
Chapter 3
3.4 The Marking of the Product Surface

The marking of the product surface is performed by the effect of intense laser radiation on the
product material.
The laser beam is focussed onto the product surface and heats up the topmost layer of the ma-
terial, which causes a color change or a vaporization of the topmost dye layer.
The symbols and characters which shall be marked on the product are subdivided into vector
strokes (1). Each vector stroke is again subdivided into smaller vectors.
When the laser beam jumps from one stroke to the next (2) the laser is switched off and the
product is not marked.
Figure 3-3: Strokes and jumps
3.5 The Laser Parameters

Parameters are used to adapt the laser system to different materials. These parameters have
to be determined and adjusted for each application in order to achieve the best possible mark-
ing quality.
Determining the correct parameters requires profound knowledge and experience, because
the parameters highly depend on the application and the material which shall be marked. In
case of questions please contact us.
The parameters for individual materials are combined in parameter sets. Parameter sets can
be generated and altered either with the handheld or the Smart Graph software. For detailed
information on the parameters please refer to the respective chapters.
07/08 - Rev. AA 27
Chapter 3
3.6 The Structure of the Laser System

The laser system consists of the supply unit (1) and the marking unit comprising the interface
unit (2) and the marking head (3). The supply unit is controlled via the handheld or via the Smart
Graph software on a PC.
1
Figure 3-4: The laser system Videojet 3320
28 07/08 - Rev. AA
Chapter 3
3.7 Data and Signal Processing

The Advanced Controller Card (ACC) is the main circuit board of the laser system. The ACC
contains two processors controlling the complete system.
PowerPC (PPC): The PPC uses the main memory (128 MB) and controls part of the interfaces.
On the PPC the AOS is running under Linux and communicates via different interfaces (ether-
net, USB) with the connected external control units. For integrating the laser system into exist-
ing installations the AOS provides various functions and can be adapted to the required task
via a programming language (TCL). In the marking process the AOS generates data from the
existing templates to be transferred to the second processor.
Digital Signal Processor (DSP): The DSP processes the data coming from the AOS and gen-
erates position data for the marking head in order to control the movement of the laser beam
according to the template settings. The position data are transferred to the FM board and con-
verted into mirror movements. At the same time the laser is switched on and off.
Additionally the DSP controls the fast inputs for trigger signals and incremental encoder per-
mitting precisely positioned markings on moving products.
The different interfaces and their processing by the ACC board are displayed in the following
figure:
Supply Unit
MMC
ACC
Handheld
on
Ethernet 1 Marking Head
USB PPC DSP
LVDS
Memory
FM
Customer
Interface FPGA
Ethernet 2
FLEB-Plus
Serial Fiber Laser
Interface Board
Figure 3-5: Data and signal processing of the laser system
07/08 - Rev. AA 29
Chapter 3
3.8 Technical Data
Unit Videojet 7210 Videojet 7310

Laser type ytterbium fiber laser
Wavelength nm 1055 to 1075
Laser class 4
Operating mode pulsed
Max. pulse energy mJ 1
Max. pulse frequency kHz 80
Max. laser power W 12 24
Max. power consumption VA 300
Supply voltage VAC 100 to 240 (autorange); 1-phase
Mains frequency Hz 48 to 62
Ambient temperature °C 5 - 40
(for special requirements please contact us)
Humidity % 10 - 90; non condensing
Dimensions of supply unit mm 494 x 344 x 135
Weight (typical) kg
- supply unit 16.9
- marking head SHF60A 4.4
- marking head SHF100A 6.1
Sealing
- supply unit IP 54S or IP52
- marking head IP 54
Marking speeda mm/s 1 - 20,000
Speed of production line m/s 0 - 10
Characters/Second a 700
Focal length of focusing lens mm

- SHF60A 50, 100, 165, 258
- SHF100A 100, 163, 254, 420
Focus diameter μm 40 to 200
(depending on the installed optics)
Line width depends on the material
and the laser parameters
30 07/08 - Rev. AA
Chapter 3
Unit Videojet 7210 Videojet 7310

Fonts (character sets) any standard font
(special characters on demand
for additional charge)
Cooling internal air-cooling
Length of supply cable m 3
Min. bending radius of supply mm 60
cable
Control Handheld and/or IBM-compatible PC with
Smart Graph software
under Windows 2000, XP or Vista
Interfaces Network, USB
a. Any statements referring to marked characters or actual markings are derived from possible
scanning speeds. These values highly depend on the material and laser power and may only
be taken as a guideline. These are no specifications
Due to our policy of continuous improvement, technical data is subject to change without no-
tice.
07/08 - Rev. AA 31
Chapter 3
3.9 Working Distance and Marking Field

Marking Head SHF60A
laser scan lens: 50 mm 100 mm 165 mm 258 mm

focal length f
working distance 56 mm 107 mm 171 mm 265 mm
max. width (A) 19 mm 70 mm 115 mm 180 mm
max. height (B) 26 mm 70 mm 115 mm 180 mm
width for max. rectangle (a) 13 mm 50 mm 83 mm 130 mm
height for max. rectangle (b) 18 mm 65 mm 108 mm 169 mm
max. rectangle: 13 x 18 50 x 65 83 x 108 130 x 169
marking field mm2 mm2 mm2 mm2
Marking Head SHF100A
laser scan lens: 100 mm 163 mm 254 mm 420 mm

focal length f
working distance 127 mm 229 mm 345 mm 549 mm
max. width (A) 75 mm 142 mm 215 mm 361 mm
max. height (B) 118 mm 193 mm 301 mm 498 mm
width for max. rectangle (a) 53 mm 107 mm 152 mm 255 mm
height for max. rectangle (b) 102 mm 162 mm 278 mm 455 mm
max. rectangle: 53 x 102 107 x 162 152 x 278 255 x 455
marking field mm2 mm2 mm2 mm2
See figure next page.
32 07/08 - Rev. AA
Chapter 3
working distance
07/08 - Rev. AA 33
Chapter 3
34 07/08 - Rev. AA
Chapter 4
Operating the Laser System
4 Operating the Laser System
4.1 Operation of the Laser System

The laser system is built up modularly. Depending on the laser system installed in your prem-
ises there are several ways to generate a marking template and starting the marking process.
The laser system can be operated:
• via the handheld or

• using a PC with the Smart Graph software.
Handheld The handheld gives you easy access to the controls of the
laser system. It is connected to the supply unit via the network
interface. One handheld can be used for different supply units.
It permits you to:
• generate or alter a marking job.
• generate and alter templates (limited).
• adjust the laser parameters.
• configure the laser system.
Smart Graph software The Smart Graph software runs on your personal computer
under Windows 2000, XP or Vista. With the Smart Graph soft-
ware you can access the full range of fonts, logos and tools to
create even complex layouts and preview the marking on your
monitor. In addition you can access all laser parameters and
system settings.
Using the Smart Graph software you can transfer the created
templates directly to the supply unit.
07/08 - Rev. AA 35
Chapter 4
4.2 Marking Elements

The following elements must be defined in order to mark a product:
Marking Contents The marking content defines the layout of the marking, e.g. text
elements, logos, serial numbers, fonts, etc.
Parameter Set Parameter sets adjust the laser system to the respective material
of the product. A parameter set contains e.g. information on the
laser power or the marking speed.
Product Registation The product registration contains all data necessary to detect the
product and to trigger the marking process.
Positioning Data The positioning data defines the positioning and the size of the
marking on the product.
The combination of the four elements marking content, parameter set, product registration and
positioning within a template offers the possibility to adapt the marking to different marking
tasks in a very short period of time.
Examples:
• You want to mark a certain text on synthetic material instead of paper. Hence you change
your parameter set from »paper« to »synthetic material«.
• You want to change the position of the marking on you product. For that you just change the
positioning data directly in your template or in the user interface »Laser Operation« under
»Marking settings«.
36 07/08 - Rev. AA
Chapter 4
4.3 Elements on the Supply Unit
I2
I1
S4
S5
L1 L2 L3 S2 S1 S3
No. Type Function

S1 Push button POWER switches the supply unit on.
S2 Push button STANDBY switches the supply unit off.
Attention:
The system is not separated completely from the power
supply. For complete separation the mains connector must
be disconnected.
S3 Key switch applies the power supply for the laser beam source. The
marking process can be started.
Note:
Remove the key if switched off to protect the system from
unauthorized operation!
S4 Push button With »START« the currently selected template can be
START -green- marked.
Laser radiation is emitted!
Make sure that the safety instructions are observed.
07/08 - Rev. AA 37
Chapter 4
No. Type Function

S5 Push button With »STOP« a marking process can be stopped.
STOP -red-
LED status indicators
L1 Emission -red- is on when the key switch is in position »1«.
Simultaneously the red LED on the marking head lights up.
L2 Error -yellow- flashes in case of malfunction.
L3 System -white- • flashes during initialization of the laser system.
• is on when the laser system is ready for operation.
• is on during the marking process.
I1 Socket connection of the handheld
I2 Socket ethernet connection (at the back of the supply unit)
38 07/08 - Rev. AA
Chapter 4
4.4 System States of the Laser System

On the handheld and in the Smart Graph software the current laser system state is displayed.
There are the following system states:
System State Description

Initialize The control components of the laser system are started.
Key-switch open The initialisation is complete. The system can now be started by
closing the key-switch.
Laser start-up After closing the key-switch the laser and the cooling system are
activated.
Laser ready The laser system is ready for marking.
Prepare for marking After pressing »START« the laser requires a preparation time,
the length depends on the template contents and the configura-
tion.
Marking The current marking content is marked onto the product.
Laser radiation is emitted!
Make sure that the safety instructions are observed.
Standby If no marking is carried out for some time the laser switches to
standby in order to relieve the system components.
Interlock open The safety circuit is interrupted (e.g. protective door open). A
marking process is stopped immediately. Marking is only possi-
ble with closed safety circuit.
Error An error occurred. To continue operation the error must be con-
firmed. Information on the error can be found on page »Mes-
sages«.
Fatal error A fatal error occurred and has deactivated the system. This error
cannot be confirmed and the operation cannot be continued.
The laser system has to be turned off. Information on the error
can be found on page »Messages«.
Service mode This system state enables service and maintenance work and
must only be used by especially trained personnel.
07/08 - Rev. AA 39
Chapter 4
4.5 Switch-On/Off of the Supply Unit

Switch-On
1. Make sure that the safety instructions are observed.
2. If installed: Switch on the exhaust unit.
3. Make sure that the key switch is in position »0«. Press »POWER« (push button S1).
The white LED flashes, indicating the initialization of the laser system. This process can take
1 to 2 minutes. After that the system is ready for operation and the white LED is on.
4. Switch on the key switch.

The red LED on the supply unit and the red LED on the marking head are on. The laser is
ready.
Switch-Off
1. Stop the marking process.
2. Turn the key switch to position »0«.

The red LED on the supply unit and the red LED on the marking head are turned off.
3. Press »STANDBY« (push button S2).

The white LED is turned off.
4. If installed: Switch off the exhaust unit.
40 07/08 - Rev. AA
Chapter 4
4.6 Data Transmission
4.6.1 Connecting Cable

For connecting the components of the laser system the following cables are used:
Handheld ↔ Supply Unit: Special cable
special cable handheld connection
PC (Smart Graph software) ↔ Supply Unit: Crossover Ethernet cable

crossover ethernet cable
ethernet connection
PC (Smart Graph software) ↔ Switch ↔ Supply Unit: Patch cable
in-house network
UPLINK
patch cable
patch cable
ethernet connection
07/08 - Rev. AA 41
Chapter 4
4.6.2 Definition of IP Address

On the ACC board there is a DIP switch.
DIP switch
Using the DIP switch you can set the IP address as follows:
DIP switch 1 ON: The IP address 192.168.1.1 with subnet mask 255.255.0.0 is saved
in the system database. Via this address the handheld can commu-
nicate with the laser system.
The IP address 192.168.2.1 with subnet mask 255.255.0.0 is saved
in the system database. Via this address the PC can communicate
with the laser system.
DIP switch 1 OFF: The IP addresses can be set in the Smart Graph software. Thus a
network can be installed.
The DIP switch 1 is set to ON when the laser system is delivered.
42 07/08 - Rev. AA
Chapter 5
Maintenance
5 Maintenance
5.1 General Notes Concerning Maintenance

The time for maintenance of the laser system is very short. Please carry out maintenance
works in the stated intervals.
The laser system is designed such that maintenance can be performed safely.
Caution • Maintenance has to be performed by instructed operating and mainte-

nance personnel only!
• For reasons of safety make sure that the main key-operated switch is
turned to '0', the key is withdrawn and the mains is disconnected!
Before the beginning of the cleaning works of the laser system and
its environment, the laser system must be disconnected from the
power supply.
• Document the regular maintenance in the maintenance protocols in this
chapter! Non-conformance with the maintenance plan might result in limi-
tations of warranty.
Important Before carrying out the maintenance works at the optics, please note
the following:
• Acetone is not included upon delivery and has to be purchased via other
companies. Open the following Internet page to order acetone in a quick
and uncomplicated way: www.vwr.com/index.htm
• When purchasing acetone make sure that you order acetone pro analysi
(p.a. = highest purity grade).
07/08 - Rev. AA 43
Chapter 5
Maintenance
5.2 Maintenance Plan

The maintenance intervals are laid out for a use of the laser system of approximately 10 hours
daily and regular dirty work area.
If the time of daily use should exceed 10 hours continuously or in case of very dirty ambient
conditions please shorten the maintenance intervals accordingly. In case of questions please
contact Videojet Technologies Inc. or one of their representatives.
All maintenance works are described in the following sections.
Maintenance Interval Measures

Monthly Check the laser scan lens for dust and dirt. Clean the
laser scan lens in case of dust or stains.
Monthly or when control lamp If installed: Exchange the filter bag inside the exhaust
lights up unit (refer to manual of the exhaust unit).
Every three months Carry out a visual inspection of the laser system.
(more frequently when operated in
dirty ambient conditions)
Every six months If installed: Exchange the charcoal filter inside the
exhaust unit (refer to manual of the exhaust unit).
Note:
We offer special training seminars for maintenance and service personnel. In case of questions
please contact Videojet Technologies Inc. or one of their representatives.
44 07/08 - Rev. AA
Chapter 5
Maintenance
5.3 Cleaning the Laser Scan Lens

The laser scan lens is located at the marking unit. It may be contaminated by dust or floating
particles. Contamination of the laser scan lens can lead to damages of the laser scan lens and
gradually reduce the quality of the marking. Therefore the lens has to be cleaned regularly.
Generally just the outwardly facing side of the laser scan lens has to be cleaned, but check both
sides for contamination and clean them, if necessary.
Important As with all optical components the laser scan lens is an object of highest and
sophisticated design.
Slightest damages of the surface might (in the long term) result in unusability
of the component or reduction of marking quality. Any contaminants must only
be removed by means of a cotton tip and acetone (part of the accessory box)!
Make sure that no contaminants enter the marking head while cleaning the la-
ser scan lens!
To clean the laser scan lens you need:
• Optics cleaning paper

• Acetone
• Protective gloves
Important Wear protective gloves during the complete procedure!
07/08 - Rev. AA 45
Chapter 5
Maintenance
5.3.1 Disassembly of the Laser Scan Lens
Danger Before starting any work the laser system must be dead!
Remove the key to ensure that the laser system cannot be switched on.
2. Switch off the laser system (push button »STANDBY«).
3. Disconnect the mains connector.
Marking head SHF60A:

The lens is in a holder with a bayonet lock. The bayonet lock is unlocked after a quarter turn.
1. Carefully rotate the laser scan lens anti-clockwise by a quarter turn. Do not touch the sur-
face of the laser scan lens with the gloves!
2. Remove the laser scan lens from the marking head and place it on a clean surface.
Marking Head SHF100A:

1. Firmly grip the laser scan lens with both hands and turn it carefully until it is released from
the thread.
Do not touch the lens surface!
Important The fine thread requires several turns before the scan lens is released. Make
sure that you are holding the lens firmly with both hands.
2. Remove the laser scan lens from the marking head and place it on a clean surface.
46 07/08 - Rev. AA
Chapter 5
Maintenance
5.3.2 Cleaning the Laser Scan Lens

1. Place the laser scan lens onto a clean surface. Fold a sheet of optics cleaning paper (at
least 5 times) creating a flat cushion.
2. Hold the optics cleaning paper between thumb and index finger and put some drops of ac-
etone onto the optics cleaning paper.
3. Carefully and slowly pull the optics cleaning paper across the surface to be cleaned.
Make sure that you do not touch the surface with the gloves.
Apply only very light pressure onto the paper!
4. If necessary repeat the procedure with a new sheet of optics cleaning paper.
Important • Never use polishing agents! Polishing agents destroy the laser scan
lens!
• Never use contaminated optics cleaning paper.
• Make sure that the optics cleaning paper is stored in a clean place.
5. Check the surface of the lens side located in the marking head for contamination. If necessary,
clean it as described above.
If the lens cannot be cleaned or the surface of the protective glass is severely scratched: Fit a
new protective glass.
5.3.3 Mounting the Laser Scan Lens

1. Insert the laser scan lens in the marking head.
2. Carefully rotate the laser scan lens clockwise by a quarter turn. Do not use any tools!

1. Position the thread of the laser scan lens straight onto the laser beam outlet of the marking
head.
2. Carefully screw in the laser scan lens until the fine thread has caught and tighten it by hand
only. Do not use any tools!
If the fine thread jams during screwing proceed as follows:
3. Place the laser scan lens straight onto the laser beam outlet and turn it in the wrong direction
until you hear the clear click as the first thread engages.
4. The screw in the laser scan lens slowly and straight in the right direction, handtight.
07/08 - Rev. AA 47
Chapter 5
Maintenance
5.4 Update of the Smart Graph Software

To update the Smart Graph Software follow these steps:
1. Start your PC.
2. Exit the Smart Graph Software (if the Smart Graph Software is not loaded automatically skip
step 2).
3. Put the CD-ROM into the CD-ROM drive of your PC.
4. Click on »Start« in the menu bar of you Windows operating system.
5. Click on »Execute«.
6. Enter CD:\setup.exe in the text field and follow the instructions of the InstallShield wizard
(CD is a place holder for the letter of the CD-ROM drive in your PC).
48 07/08 - Rev. AA
Chapter 5
Maintenance
5.5 Update of the QMark Software

The update can be carried out via MMC (opening the supply unit) or via Ethernet using the La-
ser Web Interface.
5.5.1 Update via MMC

To update the QMark software of the laser system follow these steps:
Danger Before starting any work the laser system must be dead!
Remove the key to ensure that the laser system cannot be switched on.
2. Switch off the laser system (push button »STANDBY«).
3. Disconnect the mains connector.
4. Open the toggle type latches on the back panel of the supply unit and remove the housing
cover by lifting it upwards at the back and pulling it forward.
5. Loosen the fixing screws of the EMC cover and remove it.
6. On the left side is the ACC board with the MultiMediaCard (MMC).
Remove the MMC by pressing it slightly in and then pulling it out.
7. Install the card reader according to the card reader’s manual. After that you will see the card
reader as a new disc drive.
8. Insert the MMC card into the card reader and open the Windows Explorer.
9. Open the drive in the Windows Explorer that refers to the card reader.
10. Save the file database.ydb to your hard disk.
11. Close the drive in the Windows Explorer.
12. Select the drive with the right mouse key and format the MMC card.
07/08 - Rev. AA 49
Chapter 5
Maintenance
13. Open the zip-file from the appropriate QMark directory and extract all the files to the MMC
card.
14. Copy the saved file database.ydb to the directory Smarties and overwrite the existing
file.
15. You will find the following files on the MMC card:
16. Insert the MMC into its holder.
17. Insert the EMC cover into the supply unit and tighten all fixing screws.
18. Close the housing cover by putting it on the front of the supply unit and letting it snap into place.
19. Close the toggle type latches.
50 07/08 - Rev. AA
Chapter 5
Maintenance
5.5.2 Update via Laser Web Interface

Open your Internet Explorer and enter the IP address of your laser system.
The corresponding home site is opened. An overview about the current software versions
which are installed on the laser system and a navigation column on the left hand side is dis-
played.
By clicking on the »Software Update« link in the column on the left side, the following page is
displayed. From here, you can upload a QMark.zip file with the appropriate QMark version onto
your laser system.
Note Please note that the corresponding QMark version has to be copied before-
hand to a directory accessible by the PC which is connected to the laser sys-
tem!
Please contact our Service department or hotline for more information how to
receive the appropriate QMark version for your laser system.
07/08 - Rev. AA 51
Chapter 5
Maintenance
1. Click onto »Browse«.
The following dialog is displayed.
2. Select and open a QMark version from a directory on your PC.

The path and the respective QMark version are displayed in the Main window.
3. If the checkbox »Inherit customer specific data« is checked, the customer’s former database
and other specific data, e.g. startup scripts, AllprintBasic programs, HiRes files etc. are kept
and can be used with the new QMark version.
4. Click onto »Upload« to upload the selected QMark version to your laser system.
Note Please note that the upload process may take a couple of minutes. During that
time, a text is displayed.
Do not cancel the process by closing the browser, as the process might fail
and the laser system cannot be rebooted later!
52 07/08 - Rev. AA
Chapter 5
Maintenance
After the upload process has been carried out successfully, the following message is displayed:
5. Restart the laser system by turning the laser system off and on again.
07/08 - Rev. AA 53
Chapter 5
Maintenance
5.6 Protocols for Maintenance, Repair and Replacement

It is strongly recommended that accurate records are kept of maintenance, repair and replace-
ment procedures.
On the following pages you will find forms to record all maintenance tasks specified. Copies
can be made and used to keep an ongoing record of the procedures recommended throughout
the life of the laser system.
You will also find forms to record the repairs and replacements. The records will provide a use-
ful tool in anticipating future maintenance requirements and in determining cost of ownership
of the laser system.
54 07/08 - Rev. AA
Chapter 5
Maintenance
Inspection and Cleaning of the Laser Scan Lens

Maintenance interval: Monthly
Carried out on: Carried out by:

Date Name
07/08 - Rev. AA 55
Chapter 5
Maintenance
Exchange of Filter of the Exhaust Unit

(if installed)
Maintenance interval: Monthly or when control lamp lights up

Date Name
56 07/08 - Rev. AA
Chapter 5
Maintenance
Exchange of the Charcoal Filter of the Exhaust Unit

(if installed)
Maintenance interval: Every six months

Date Name
07/08 - Rev. AA 57
Chapter 5
Maintenance
Visual Inspection
Maintenance interval: Every three months

Date Name
58 07/08 - Rev. AA
Chapter 5
Maintenance
Update of the Smart Graph Software

Date Name
Update of the QMark Software

Date Name
07/08 - Rev. AA 59
Chapter 5
Maintenance
Repair and Replacement Protocol

Laser model: Serial number:
Date: Repair or Replacement Comments

(faults, etc.)
Carried out by:

(faults, etc.)
Carried out by:

(faults, etc.)
Carried out by:

(faults, etc.)
Carried out by:
60 07/08 - Rev. AA
Chapter 6
Malfunctions and Error Messages
6 Malfunctions and Error Messages
6.1 Notes
In this chapter you will find a description of possible malfunctions, their possible causes and
suitable measures for troubleshooting. In addition this chapter contains a description of all mes-
sages of the laser system and suitable measures for troubleshooting. The measures stated
must be performed by instructed operation and maintenance personnel only.
Important Tasks for troubleshooting going beyond the ones mentioned here must be
performed by specially trained personnel only! Strictly follow the safety
instructions!
07/08 - Rev. AA 61
Chapter 6
6.2 Malfunction Descriptions
1. The laser system stops operating. The yellow status LED is flashing.
Possible cause(s): Measures:
An error occurred. Connect the handheld or the PC to the sys-
tem and read the error messages. Follow the
remedy instructions given for the error mes-
sage on the following pages.
2. START has been pressed on the handheld or the PC but no marking is visible.
The chosen parameter set is not adapted Select a suitable parameter set.
to the material.
The laser control is defective. Please contact Videojet Technologies Inc.
The lens is contaminated. Clean the lens.

The distance between product and mark- Check the working distance.
ing head is not correct.
3. The line width has changed (too wide/not wide enough).
The working distance between laser scan Adjust the working distance to the value
lens and product has changed. stated in the data sheets.
Wrong parameter set or wrong setting of Use the right parameter set or correct the
parameters. parameters.
The product surface or the product mate- Adjust the parameters to the product. In case
rial has changed. of questions please contact us.
62 07/08 - Rev. AA
Chapter 6
6.3 Warning Messages
W00001: Parts of the marking are beyond the marking field.

Possible cause(s):
Parts of the marking are beyond the user-defined marking field.
Possible effect(s):
Incomplete marking.
Remedy:
• Reduce size of marking.
• Expand marking field to maximum size.
• Select objective with higher focal length and thus increase the max. possible marking field.
W00002: Incomplete marking, product movement too fast.

Possible cause(s):
Parts of the marking contents cannot be marked since the product was not in the marking field.
Usually the reason is that the marking is not executed fast enough. It is also possible that the
start delay has been set too short causing the marking to be started too late. The start delay
must be set so that in the moment of triggering no part of the marking is yet within the marking
field.
Possible effect(s):
Incomplete marking. This applies to all individual markings for which this message is displayed.
Remedy:
• Increase distance of start delay. Usually this requires the sensors to be adjusted.
• Optimize parameters so that the marking can be executed faster.
• Reduce size of marking so that it can be executed faster.
• Select speed-optimized font.
• If possible, increase marking field by selecting a different objective.
W00003: AOS does not send data after trigger (>10ms).

Possible cause(s):
After the trigger it took more than 10 ms before the AOS sent marking data.
Possible effect(s):
Faulty marking.
Remedy:
In case this error occurs in released versions it must be reported to the technical support group.
W00004: Delayed data from the AOS.

Possible cause(s):
During the marking process it took more than 500 µs before the AOS sent new data.
07/08 - Rev. AA 63
Chapter 6
If the AOS does not sent the data as fast as they are marked artificial pauses are added to the
marking. This causes the laser to be switched off even within an vector stroke and switched on
again as soon as data are available. For this process Laser-On-Delay and Laser-Off-Delay are
used.
Possible effect(s):
There might be small burns within vector strokes of the marking.
Remedy:
Increase the values of the start delay or trigger delay. Thus more data can be processed before
the marking execution is started.
W00005: Trigger lost.

Possible cause(s):
Trigger queue overflow, a new trigger had to be rejected.
That means that the trigger signals are coming in faster than they can be processed. The trig-
ger queue is a buffer for trigger signals. If it is full and more signals are coming in this warning
is displayed.
Possible effect(s):
The product that has released the trigger is not marked. This applies to each product for which
the message is displayed.
Remedy:
Since the trigger signals are coming faster than they can be processed the marking time has
to be reduced.
If the marking time cannot be reduced any more the throughput has to be reduced.
If you can preclude that there are too many regular trigger signals there might be mistriggers.
If e.g. the marking takes 50 ms and there is definitely each 100 ms a new product and thus a
new trigger then the trigger signal is interfered. In this case the blocking should be checked
which usually should be 90 % of the minimum time between two trigger signals. In the example
this would be 90 ms.
W00006: Incorrect index step selected.

Possible cause(s):
Internal error: A not initialized index step has been selected. The system uses the previously
selected index step.
Possible effect(s):
Parameters are not used for marking as previously set.
Remedy:
64 07/08 - Rev. AA
Chapter 6
W09008: Parts of the marking are not within the marking field of the marking
head.
Possible cause(s):
Parts of the marking are outside the ellipse representing the maximum marking field of the
marking head.
Possible effect(s):
Possibly incorrect marking.
Remedy:
• Reduce size of marking.
• Select objective with higher focal length.
• Reposition template and make sure all items are within the marking field.
W09016: Communication error ACC -> FM/MHI: inadmissible command

Possible cause(s):
ACC sent a command to the marking head which is not admitted in the current mode.
Possible effect(s):
Marking possibly incorrect.
Remedy:
W09017: Communication error ACC -> FM/MHI: unknown command

Possible cause(s):
ACC sent an unknown command to the marking head.
Possible effect(s):
Remedy:
W09018: Communication error ACC -> FM/MHI: Protocol error

Possible cause(s):
ACC did not keep to protocol.
Possible effect(s):
Remedy:
07/08 - Rev. AA 65
Chapter 6
W10410: The parameter set of the active template has been adjusted to the sys-
tem.
Possible cause(s):
The parameter set of the active template contains inadmissible settings for the laser. The ap-
plication database possibly belongs to a different laser system.
Possible effect(s):
The automatic adjustment affects the marking and will be taken over when saving the data-
base.
Remedy:
When the database has been saved this message will no longer appear.
Possibly the settings of the concerned parameter set have to be modified manually.
W10411: External text: <name>: Value can only be marked once.

Possible cause(s):
For an external text the property "Prompt Once (warning)" has been set and it has been tried
to mark the external text with the same value twice.
Possible effect(s):
Remedy:
Change the contents of the external text or change the property "Prompt Once (warning)".
W10503: The database format has changed. Please save system.

Possible cause(s):
An older database has been loaded by a new AOS.
Possible effect(s):
None.
Remedy:
Saving the database it is automatically converted to the new format. Then the warning mes-
sage will no longer be displayed.
After conversion the database cannot be read by an older AOS.
W10504: Not all previously used templates have been saved.

Possible cause(s):
New templates have been added to the database and selected for marking. Then the system
has been booted without saving the changed database.
Possible effect(s):
If the template marked last does not exist in the database the first template of the database is
selected automatically for marking.
Remedy:
Save the database after creating or importing new templates.
66 07/08 - Rev. AA
Chapter 6
W10505: The template used last was not saved.

Possible cause(s):
A new template has been added to the database and selected for marking. Then the system
has been booted without saving the changed database.
Possible effect(s):
The template marked last does not exist in the database. The first template of the database is
selected automatically for marking.
Remedy:
Save the database after creating or importing new templates.
W10506: Invalid value of absolute operating hours in SRAM.

Possible cause(s):
The battery buffering the SRAM is running down.
Possible effect(s):
The value of the absolute operating hours corresponds to the value of the last system start.
Remedy:
Check battery and replace if necessary.
W10517: According to the system database there is no marking head connected

Possible cause(s):
The system database contains the entry 'MARKING_HEAD_ATTACHED=0'. Thus the marking
head is not addressed.
Possible effect(s):
Marking is not possible.
Remedy:
If you want to mark a marking head must be connected and the entry in the system database
has to be changed to 'MARKING_HEAD_ATTACHED=1'. Please contact the technical support
group.
W10552: AllprintBasic - MsgBox:\n\r <name>

Possible cause(s):
This is a regular message, no error.
The AllprintBasic command string triggered the output of this message.
Possible effect(s):
None.
Remedy:
None.
07/08 - Rev. AA 67
Chapter 6
W10555: The AllprintBasic command "Warning" has been executed.

Possible cause(s):
Depending on the AllprintBasic program.
Possible effect(s):
Remedy:
W10812: Invalid SmartSP telegram 0x%X

Possible cause(s):
Internal communication error.
Possible effect(s):
Remedy:
W10904: The customer interface (CI) is not supplied with 24 V by the customer.
Possible cause(s):
The power supply of the customer interface is not available or switched off.
Possible effect(s):
• The output signals of the customer interface are invalid.
• Input signals at the customer interface are ignored.
Remedy:
Check if power is supplied between terminals X16.1 and X16.5 of customer interface on ACC
board.
For units equipped with CAN-IO, connect bus terminal KL9110 pin 2 or pin 6 to external 24 V
and pin3 or pin7 to external GND.
W10905: The CAN bus detected a not implemented event (<name>).

Possible cause(s):
Depending on the event a function to be implemented in the future has been used (e.g. CI ter-
minal: reserved).
Possible effect(s):
None.
Remedy:
W10908: External STOP from the CI.

Possible cause(s):
The STOP input is supplied constantly with 0 V so that the START input is not evaluated.
68 07/08 - Rev. AA
Chapter 6
Possible effect(s):
Remedy:
Connect STOP input to 24 V.
W10930: Connected customer interface is ignored due to a database entry.

Possible cause(s):
A customer interface is connected to the system. However, in the system database
(CI_CAN_IO) it has been defined that no customer interface is to be used.
Possible effect(s):
The customer interface is ignored completely.
Remedy:
If the system does not require a customer interface it should be removed. If it is required the
entry CI_CAN_IO of the database has to be set to '1'.
W19310: Laser cannot connect to ActiveControl with version XX. Version XX ex-
pected.
Possible cause(s):
The version of the ActiveControl.dll installed with the Smart Graph cannot be connected to the
laser.
Possible effect(s):
No connection between Smart Graph and laser.
Remedy:
Use Smart Graph with corresponding ActiveControl.dll or install the software expecting the ver-
sion of the ActiveControl.dll to the laser.
W55000: Defective customer interface (CI): The arrangement of the bus terminals
has been changed.
Possible cause(s):
The hardware configuration of the CI has been changed. (Beckhoff error)
Possible effect(s):
The inputs and outputs of the customer interface do not work properly.
Remedy:
Check the bus terminals of the customer interface.
W55001: Defective customer interface (CI): Incompatible bus terminal.

Possible cause(s):
The bus terminal used is not supported. (Beckhoff error)
Possible effect(s):
07/08 - Rev. AA 69
Chapter 6
Remedy:
W55002: Defective customer interface (CI): EEPROM error

Possible cause(s):
An error occurred while saving the configuration to the EEPROM. (Beckhoff error)
Possible effect(s):
Remedy:
W55003: Defective customer interface (CI): Connection error between bus termi-
nals.
Possible cause(s):
There has been a communication error between the Beckhoff terminals. (Terminal ERROR)
(Beckhoff error)
Possible effect(s):
Remedy:
W55004: Customer interface (CI): Unknown error (XX, XX)

Possible cause(s):
The bus coupler of the customer interface (CI) has sent an undocumented error.
Possible effect(s):
Remedy:
W58100: Customer interface (CI): CAN bus warning limit exceeded

Possible cause(s):
The bus coupler of the customer interface received too many error frames successively.
Possible effect(s):
Remedy:
• Check bus terminals of the customer interface.
• Check wiring of CAN bus.
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Chapter 6
W58101: Customer interface (CI): CAN bus OFF

Possible cause(s):
The CAN bus has not been connected correctly to the bus coupler of the customer interface.
Possible effect(s):
Remedy:
Check wiring of the CAN bus.
W58102: Customer interface (CI): CAN bus transmission buffer overflow

Possible cause(s):
Possible effect(s):
Remedy:
W58103: Customer interface (CI): CAN bus receiving buffer overflow

Possible cause(s):
Internal error of bus coupler.
Possible effect(s):
Remedy:
Exchange bus coupler.
W58104: Customer interface (CI): CAN bus incorrect PDO length

Possible cause(s):
Possible effect(s):
Remedy:
W58105: Customer interface (CI): Sync of CAN bus delayed or failed.

Possible cause(s):
Possible effect(s):
07/08 - Rev. AA 71
Chapter 6
Remedy:
W58106: Customer interface (CI): Guarding of CAN bus delayed or failed.

Possible cause(s):
Possible effect(s):
Remedy:
Check wiring of CAN bus.
72 07/08 - Rev. AA
Chapter 6
6.4 Error Messages
E00100: Critical error SP.

Possible cause(s):
Fatal internal error: A not initialized interrupt has been called or similar.
Possible effect(s):
The system is stopped and must be switched off.
Remedy:
E00101: Stack error SP.

Possible cause(s):
Fatal internal error: Stack overflow.
Possible effect(s):
The system is stopped and must be switched off.
Remedy:
E00102: SP received unknown command from AOS.

Possible cause(s):
Internal communication error on the ACC. In most cases this error indicates a version conflict.
Possible effect(s):
Possibly incorrect markings.
Remedy:
Check versions, use new MMC if necessary.
E00103: Timing error SP.

Possible cause(s):
Fatal internal error: Internal timing was not met.
Possible effect(s):
Remedy:
E00104: AOS sends repeatedly data with delay

Possible cause(s):
During one marking the AOS needed more than 20 times more than 500 µs to send new data.
The marking is aborted.
See also warning W00004.
07/08 - Rev. AA 73
Chapter 6
Possible effect(s):
Marking not possible.
Remedy:
Change the parameters so that the marking is carried out slower.
E00105: Marking aborted, product movement too fast.

Possible cause(s):
The marking has been aborted because more than 50 vectors cannot be marked since the
product has already left the marking field.
Usually this is caused by too slow marking.
It is also possible that the start distance is too small and the marking is started too late. The
start distance should always be long enough so that no part of the marking is in the marking
field at the trigger moment.
See also W00002.
Possible effect(s):
The marking is not complete. The system is stopped.
Remedy:
• Enlarge the start distance correspondingly, usually by moving the sensors.
• Optimize the parameters so that the marking can be carried out faster.
• Reduce marking so that it can be marked faster.
• Select a font which has been speed optimized.
• Enlarge the marking field by using a different objective if possible.
E00200: Laser not ready.

Possible cause(s):
• Faulty cable to voltage supply of the laser.
• Relay for voltage supply of the laser did not switch.
• No enable for RF PSU (50 W laser only).
• Faulty connecting cable between laser and ACC.
Possible effect(s):
Remedy:
Check LED "Laser Ready". If it is off after switching the laser on there is no voltage supply of
the laser. The cause can be a broken cable or a defective relay.
-> Check cable and relay and replace if necessary.
If the LED is on the cable between laser and ACC might be defective.
-> Check cable and replace if necessary.
50 W laser system:
• Check 48 VDC to RF PSU.
74 07/08 - Rev. AA
Chapter 6
• Check enable signal.

• Check RF PSU.
E00201: Laser supply: voltage too high or too low

Possible cause(s):
Faulty power supply module or incorrect voltage setting.
Possible effect(s):
Remedy:
Check voltage, adjust setting if necessary (30 V to ACC3, 48 V to RF PSU) or exchange power
supply module.
If the voltage is OK check contacts in the laser head.
E00202: Laser overtemperature

Possible cause(s):
• Insufficient cooling.
• Broken cable.
Possible effect(s):
Remedy:
• Check cooling system.
• Check signal cable between ACC and laser/heatswitches.
E00203: Unknown laser beam source

Possible cause(s):
Incorrect entry in system database; OS sends invalid laser type ID
E00204: General error

Possible cause(s):
Fault in the RF circuit or
Voltage too high/low or
Overtemperature (>60 °C)
Possible effect(s):
Internal switch-off of laser beam source.
E00205: Internal cooling circuit: Flow too low

Possible cause(s):
• Problems within the cooling circuit of the system.
• Faulty coolant flow switch.
07/08 - Rev. AA 75
Chapter 6
Possible effect(s):
Overheating of the system.
Remedy:
• Check coolant level and pump operation.
• Check coolant flow switch and cable.
• Check fuseboard operation, ACC interface and cables to ACC.
E00206: RF circuit: VSWR fault

Possible cause(s):
• Mis-match between RF PSU and laser tube.
• Faulty RF cable or laser tube.
• Faulty RF PSU.
Possible effect(s):
No or reduced laser tube output.
Remedy:
• Check RF cable.
• Check RF PSU operation.
• Check laser tube operation.
• Check ACC interface board operation and cables.
E00207: RF circuit: Overmodulation

Possible cause(s):
• System software error.
• RF PSU faulty.
• Faulty cables between ACC, ACC interface board and RF PSU.
Possible effect(s):
Intermittent tube output.
Remedy:
• Check modulation output to RF PSU.
• Check cable between ACC and RF PSU.
• Check ACC interface board operation.
• Check ACC operation.
E00208: RF circuit: Incorrect RF PSU power

Possible cause(s):
• Faulty RF PSU.
76 07/08 - Rev. AA
Chapter 6
• Faulty ACC interface board or faulty cables.

• No jump link on JP1 on ACC interface board.
Possible effect(s):
Low laser tube output.
Remedy:
• Check ACC interface board operation.
E00209: Back reflection

Possible cause(s):
Closed beam path, laser light is reflected back into the laser.
E09000: Marking head: Temperature of FM/MHI assembly group too high.

Possible cause(s):
The temperature of the FM or MHI board has exceeded the maximum value.
Possible effect(s):
Remedy:
• Improve cooling of the marking head, clean cooling fins if necessary.
• Increase distance between markings if possible.
• Check internal fan operation.
E09001: Marking head: Supply voltage too low.

Possible cause(s):
The supply voltage of the marking head is too low (<16V).
Possible effect(s):
Remedy:
Check voltage supply at the marking head, at the power supply module in the control unit and
at the marking head connector.
E09002: Marking head: Overpositioning of X mirror.

Possible cause(s):
Due to an error the X mirror was brought to a position beyond the admitted maximum area.
Possible effect(s):
Remedy:
• Check X mirror.
07/08 - Rev. AA 77
Chapter 6
• Check wiring in the marking head.
E09003: Marking head: Overpositioning of Y mirror.

Possible cause(s):
Due to an error the Y mirror was brought to a position beyond the admitted maximum area.
Possible effect(s):
Remedy:
• Check Y mirror.
E09004: Marking head: Overcurrent X mirror.

Possible cause(s):
The current consumption of the X mirror is too high.
Possible effect(s):
Remedy:
• Check X mirror.
E09005: Marking head: Overcurrent Y mirror.

Possible cause(s):
The current consumption of the Y mirror is too high.
Possible effect(s):
Remedy:
• Check Y mirror.
E09006: Marking head: No X mirror connected.

Possible cause(s):
The X mirror is not connected correctly to the FM/MHI board. A cable might be loose or broken.
Possible effect(s):
Remedy:
Check connection between X mirror and FM/MHI board.
78 07/08 - Rev. AA
Chapter 6
E09007: Marking head: No Y mirror connected.

Possible cause(s):
The Y mirror is not connected correctly to the FM/MHI board. A cable might be loose or broken.
Possible effect(s):
Remedy:
Check connection between Y mirror and FM/MHI board.
E09012: Communication error ACC -> FM/MHI: Gaps in the data flow
Possible cause(s):
Faulty communication between ACC and FM/MHI.
Possible effect(s):
Remedy:
Check connection between ACC and marking head (optical fibre or LVDS connection).
E09021: Internal error: Cannot set control mode of the FM/MHI.

Possible cause(s):
The FM/MHI cannot change to control mode. This indicates an error in the communication be-
tween ACC and FM/MHI.
Possible effect(s):
Remedy:
Check connection between ACC and marking head.
E09022: Internal error: Cannot set configuration mode of the FM/MHI.

Possible cause(s):
The FM/MHI cannot change to configuration mode. This indicates an error in the communica-
tion between ACC and FM/MHI.
Possible effect(s):
Remedy:
Check connection between ACC and marking head or MHI.
E09023: Internal error: Cannot set download mode of the FM/MHI.

Possible cause(s):
The FM/MHI cannot change to download mode. This indicates an error in the communication
between ACC and FM/MHI.
07/08 - Rev. AA 79
Chapter 6
Possible effect(s):
Remedy:
E09100: No communication with marking head.

Possible cause(s):
• No marking head connected.
• Faulty power supply of marking head.
• Faulty connection between ACC and FM/MHI.
• Faulty FM/MHI.
Possible effect(s):
Marking not possible.
Remedy:
• Check power supply of marking head.
• Check connection between ACC and marking head or MHI.
E09101: Internal error: Error status of the FM/MHI cannot be reset.

Possible cause(s):
The error flags on the FM/MHI cannot be reset. This indicates an error in the communication
between ACC and FM/MHI.
Possible effect(s):
Remedy:
E09102: Interrupted communication with marking head.

Possible cause(s):
• There have been errors on the ACC while receiving data from the FM/MHI.
• Faulty FM/MHI.
Possible effect(s):
Remedy:
80 07/08 - Rev. AA
Chapter 6
E09103: Internal error: FM/MHI not in configuration mode, cannot executed com-
mand.
Possible cause(s):
It has been tried to execute a command in the control mode that is only admitted in the config-
uration mode.
Possible effect(s):
The marking is possibly incorrect.
Remedy:
E09104: No data received from the marking head.

Possible cause(s):
• The ACC receives permanently or temporarily not data from the marking head because
• the connection to the marking head has been separated.
• the power supply of the marking head failed.
Possible effect(s):
Remedy:
• Check connection between ACC and marking head or MHI.
• Check power supply of marking head.
E10001: No data can be read from the system database.

Possible cause(s):
Faulty connection to the EEPROM of the system database.
Possible effect(s):
The system is not operable.
Remedy:
• Check whether EEPROM has been inserted correctly.
• Check connection between ACC and Panel-IO.
• Check whether EEPROM of Panel-IO has been inserted correctly.
E10002: Backup of system database was loaded!

Possible cause(s):
Several entries are missing in the system database. Therefore the backup of the system data-
base has been loaded.
Possible effect(s):
The backup is generated with every saving process. Maybe the last saving process has been
interrupted and the backup file is not up-to-date.
07/08 - Rev. AA 81
Chapter 6
Remedy:
Check entries of system database and correct if necessary.
E10003: Cannot write (all) to the backup of the system database.

Possible cause(s):
Not enough space left on the MultiMediaCard.
Possible effect(s):
In case of an error in the system database the backup file cannot be used. In that case the sys-
tem is no longer operable.
Remedy:
Check space on MultiMediaCard and reduce application database if necessary. 1024 Bytes are
required.
E10004: Cannot write to system database.

Possible cause(s):
Faulty connection to the EEPROM of the system database.
Possible effect(s):
The new values cannot be applied. A restart of the system might fail. In that case the system
is no longer operable (see error 0001).
Remedy:
Check the state of the system database and save all data.
E10005: Cannot read backup of the system database.

Possible cause(s):
The backup has not been generated at the previous start of the system or it has been deleted.
Possible effect(s):
The system cannot be started.
Remedy:
Check contents of the system database and contents and memory space of the MultiMediaC-
ard.
E10006: Overflow of system database

Possible cause(s):
By changing or adding an entry to the system database the admissible size has been exceed-
ed.
Possible effect(s):
Changes are not applied.
Remedy:
Shorten entries of variable length and retry changes.
The following settings can have an impact:
82 07/08 - Rev. AA
Chapter 6
SmartGraph, Configuration, dialog "System Settings"

- name in the field "Identification"
- YAG systems: Number of digits after the decimal point for the aging factor
SmartGraph, Configuration, dialog "Marking head"

- Number of digits after the decimal point in the fields Mounting position, Working distance,
Marking head and Pilot laser
E10101: Version conflict (command not executed)

Possible cause(s):
An unknown command has been sent to the ACC via the ethernet interface.
Possible effect(s):
The ethernet communication might be disturbed severely, the message appears repeatedly.
Remedy:
If the ethernet communication has been disturbed severely: separate the connection and then
connect again.
E10102: Unknown command: <name>

Possible cause(s):
An unknown command has been sent to the ACC via the ethernet interface, the unknown com-
mand is displayed.
Possible effect(s):
None.
Remedy:
Check program which is sending the command.
E10103: Key not found in system database

Possible cause(s):
The database entry requested via ethernet does not exist.
Possible effect(s):
None.
Remedy:
Check program which is sending the command.
E10104: Database write error.

Possible cause(s):
Transmission error while transmitting a database object via ethernet or version conflict be-
tween database object and AOS.
Possible effect(s):
A database object transmitted via ethernet cannot be inserted into the database.
07/08 - Rev. AA 83
Chapter 6
Remedy:
Repeat transfer; check version.
E10105: Database read error.

Possible cause(s):
Database entry required for executing a command received via ethernet is missing.
Possible effect(s):
Command is not executed.
Remedy:
Check the database entries.
E10106: Template contains no data.

Possible cause(s):
Template information has been requested via ethernet. The corresponding template contains
no data.
Possible effect(s):
Information is not sent.
Remedy:
Check template and save it.
E10107: Template does not exist.

Possible cause(s):
Template information has been requested via ethernet. The corresponding template does not
exist in the application database.
Possible effect(s):
Information is not sent.
Remedy:
Check template and save it.
E10108: No variables in template.

Possible cause(s):
The variables requested via ethernet do not exist in the template.
Possible effect(s):
Data is not sent.
Remedy:
Check template.
E10109: Format is invalid.

Possible cause(s):
Via ethernet a command with missing or incorrectly formatted parameters has been sent.
84 07/08 - Rev. AA
Chapter 6
Possible effect(s):
The ethernet communication might be disturbed severely, the message appears repeatedly.
Remedy:
Correct the format of the command.
E10111: Errors while saving

Possible cause(s):
The MultiMediaCard is full, not inserted correctly or defective.
Possible effect(s):
Data cannot be saved.
Remedy:
Check MultiMediaCard.
E10113: This database entry cannot be deleted since XX other entries depend on
it.
Possible cause(s):
Other database entries depend on this entry.
Possible effect(s):
The entry is not deleted.
Remedy:
Delete the depending entries first.
E10114: The transmitted object cannot be saved to the database. Please check
whether your system supports the object.
Possible cause(s):
Version conflict.
Possible effect(s):
The object is not saved to the database.
Remedy:
Check versions and make an update if necessary.
E10115: Too many variables are used in the templates. Please delete all tem-
plates you do not need.
Possible cause(s):
Number of variables or number of templates too high.
Possible effect(s):
The template cannot be marked.
Remedy:
Reduce number of variables or templates.
07/08 - Rev. AA 85
Chapter 6
E10116: Error while reading directory <name>.

Possible cause(s):
The MultiMediaCard on the ACC cannot be read.
Possible effect(s):
Remedy:
Check MultiMediaCard.
E10300: Data for initialization cannot be read completely from the database.
Possible cause(s):
• Defective system database or customer database.
• The MultiMediaCard is full or damaged.
Possible effect(s):
Remedy:
• Check whether the EEPROM has been inserted correctly.
• Check connection between ACC and Panel-IO.
• Check whether the EEPROM of the Panel-IO has been inserted correctly.
E10301: The parameter set <name> contains inadmissible settings which are au-
tomatically adjusted before marking.
Possible cause(s):
The application database belongs to a different laser system.
Possible effect(s):
The parameter set is adjusted automatically to the system before marking. This can affect the
marking quality.
Remedy:
To avoid the automatic adjustment of the settings you can modify the parameter set manually.
If you save the corrected parameter set to the database the error message will no longer ap-
pear.
E10302: Shutter does not stay open.

Possible cause(s):
Defective beam shutter.
Possible effect(s):
Remedy:
Exchange beam shutter.
86 07/08 - Rev. AA
Chapter 6
E10303: Shutter does not stay closed.

Possible cause(s):
Defective beam shutter.
Possible effect(s):
The system has to be restarted.
Remedy:
Exchange beam shutter.
E10401: Template invalid: <name>

Possible cause(s):
The template selected for marking is defective or does not exist.
Possible effect(s):
Remedy:
Check template and used parameters, product registration and (if existing) logos.
Select template again.
E10402: Marking head could not be selected.

Possible cause(s):
For multiple-head systems: The beam switch does not react correctly.
Remedy:
Check the beam switch.
E10404: External text: <name>: Value can be marked only once.

Possible cause(s):
For an external text the property "Prompt Once (error)" has been set and it has been tried to
mark an external text with the same value twice.
Possible effect(s):
The marking is not carried out.
Remedy:
Change the contents of the external text or change the property "Prompt Once (error)".
E10406: The selected trigger input does not exist.

Possible cause(s):
Trigger 2 or trigger 3 has been selected in the product registration. For trigger 2 a CI-CAN-IO
is required which does not exist in the system. Trigger 3 does not exist in this system.
Possible effect(s):
07/08 - Rev. AA 87
Chapter 6
Remedy:
Select a different trigger input or install a CI-CAN-IO.
E10407: The beam shutter does not open.

Possible cause(s):
The beam shutter got jammed or is not identified.
Possible effect(s):
Remedy:
• Check the beam shutter.
• Check the shutter cable.
• Check the plug-in connections on the board.
E10408: The beam shutter does not close.

Possible cause(s):
The beam shutter got jammed or is not identified.
Possible effect(s):
After a marking the next marking cannot be started without confirmation of the error message.
Remedy:
• Check the beam shutter.
• Check the shutter cable.
• Check the plug-in connections on the board.
E10409: System error during preparation of marking.

Possible cause(s):
Internal error during preparation of marking.
Possible effect(s):
Remedy:
E10500: Cannot load database.

Possible cause(s):
The application database and its backup cannot be loaded.
Possible effect(s):
Remedy:
A new database file has to be written to the MMC.
88 07/08 - Rev. AA
Chapter 6
E10501: Backup database has been loaded.

Possible cause(s):
The application database is defective.
Possible effect(s):
Modifications are lost.
Remedy:
Please save the database.
E10502: System Message: XX

Possible cause(s):
Error during determination of the current template or its variables.
Probably the database does not contain any templates.
Remedy:
If the database contains no template: create and add a new template and save the database.
E10507: Error while reading the objective file.

Possible cause(s):
• The objective file does not exist in the comp directory of the MultiMediaCard.
• The MultiMediaCard is not inserted correctly.
Possible effect(s):
Remedy:
Check MultiMediaCard, if necessary reinstall software on MMC.
E10508: Error while reading the laser file.

Possible cause(s):
• The laser file does not exist in the comp directory of the MultiMediaCard.
Possible effect(s):
Remedy:
E10509: Error while reading the head file.

Possible cause(s):
• The head file does not exist in the comp directory of the MultiMediaCard.
Possible effect(s):
07/08 - Rev. AA 89
Chapter 6
Remedy:
E10510: No FPGA image file available!

Possible cause(s):
The file fpgaimgX.h is missing on the MultiMediaCard.
Possible effect(s):
The system cannot work properly without FPGA image file.
Remedy:
Check the contents of the MultiMediaCard.
E10511: No SP program available!

Possible cause(s):
The file smartspX.sp is missing on the MultiMediaCard.
Possible effect(s):
The system cannot work properly without SP program.
Remedy:
Check the contents of the MultiMediaCard.
E10512: AllprintBasic: Protocol configuration error

Possible cause(s):
The AllprintBasic command string in the AOS database ("Config","Input") contains a configura-
tion error for the serial protocol.
Possible effect(s):
The control via AllprintBasic (serial port) does not work.
Remedy:
Modify the protocol settings on the PC with AllprintBasic and import again via SmartGraph into
the AOS database. Then reboot the ACC.
E10513: AllprintBasic: Configuration error of the serial interface

Possible cause(s):
The AllprintBasic command string in the AOS database ("Config","Input") contains a configura-
tion error for the serial interface.
Possible effect(s):
Remedy:
Modify the interface parameters on the PC with AllprintBasic and import again via SmartGraph
into the AOS database. Then reboot the ACC.
90 07/08 - Rev. AA
Chapter 6
E10514: FM/MHI download error (<name>).

Possible cause(s):
A program has to be transmitted from the MMC to the FM/MHI. During this download an error
occurred.
Possible effect(s):
Marking is no longer possible since the FM/MHI hardware has no program for mirror position-
ing.
Remedy:
• Check connection between ACC and FM/MHI.
• Check FM/MHI.
• Check ACC.
• Reboot.
E10515: FM/MHI download: File <name> is missing.

Possible cause(s):
• The required file does not exist on the MultiMediaCard.
Possible effect(s):
System cannot be set up.
Remedy:
• Copy the missing file to the MultiMediaCard.
• Check connection.
E10516: The marking head is not connected.

Possible cause(s):
• Faulty connection to the marking head.
• No marking head connected.
Possible effect(s):
Remedy:
• Check connection between ACC and FM/MHI.
• Connect marking head.
E10518: The parameter set <name> does not correspond to the laser type. Please
replace this entry in the database.
Possible cause(s):
A database has been copied to the MMC which does not correspond to the laser type.
07/08 - Rev. AA 91
Chapter 6
Possible effect(s):
Remedy:
Copy a suitable database to the MMC
or
create a new suitable database using the Smart Graph offline. Add a parameter set having the
same name and transfer it to the laser.
In this way all parameter sets of the laser database need to be replaced.
E10550: AllprintBasic: Syntax error (line: XX, column: XX)

Possible cause(s):
The AllprintBasic command string in the AOS database ("Config","Input") contains a syntax er-
ror.
Possible effect(s):
Remedy:
Test the command string on the PC with AllprintBasic, correct it and import again via Smart-
Graph into the AOS database. Then reboot the ACC.
E10551: The template does not contain the requested variable.

Possible cause(s):
The variable to be modified in the AllprintBasic command string does not exist in the template.
Possible effect(s):
Remedy:
Check the corresponding template or the AllprintBasic command string and modify if neces-
sary. If the command string has been changed the ACC must be rebooted.
E10553: Illegal command in AllprintBasic command string.

Possible cause(s):
This AllprintBasic version does not support the command.
Possible effect(s):
Remedy:
Check command string and change if necessary. If the string has been changed you have to
reboot the ACC.
E10554: The AllprintBasic command "Error" has been executed.

Possible cause(s):
92 07/08 - Rev. AA
Chapter 6
Possible effect(s):
Remedy:
E10601: No template list selected.

Possible cause(s):
The external template selection has failed because no template list has been selected.
Possible effect(s):
Remedy:
Create and select a template list using the Smart Graph.
E10602: The chosen template number XX cannot be assigned to any template.

Possible cause(s):
The external template selection has failed because the selected template number cannot be
assigned to any template in the template list.
Possible effect(s):
Remedy:
Check template list.
E10701: Out of memory. Cannot create database object.

Possible cause(s):
Internal error or database is too large.
Possible effect(s):
Remedy:
If the message is no longer displayed after rebooting, there might be an internal error. Inform
the technical support group.
If the message is still displayed after rebooting all elements not needed should be deleted from
the database.
E10702: Format error while creating a database object.

Possible cause(s):
Version conflict between database object and AOS.
Possible effect(s):
07/08 - Rev. AA 93
Chapter 6
Remedy:
Check versions of Smart Graph and QMark and carry out an update if necessary.
E10800: DSP does not send telegrams.

Possible cause(s):
The DSP has not been initialized correctly or the connection to the DSP is faulty.
Possible effect(s):
The system does not work.
Remedy:
Restart the system.
E10811: DSP buffer overflow

Possible cause(s):
Possible effect(s):
Remedy:
E10900: General CAN bus error (XX)

Possible cause(s):
• Faulty wiring.
• Strong source of interferences near by.
• Faulty assemblies.
Possible effect(s):
The system cannot be set up.
Remedy:
• Eliminate source of interference.
• Replace faulty assemblies.
E10901: A CAN node (<name>) has carried out an inadmissible reset.

Possible cause(s):
• The entered CAN bus node is defective.
• Defective wiring.
Possible effect(s):
Remedy:
Check the CAN bus node.
94 07/08 - Rev. AA
Chapter 6
E10902: Lost connection to a CAN node (<name>).

Possible cause(s):
Possible effect(s):
Remedy:
• Check the CAN bus node.
E10903: A CAN node (<name>) cannot be initialized.

Possible cause(s):
Possible effect(s):
Remedy:
• Check the CAN bus node.
E10906: The customer interface (CI) indicates an error of the external exhaust.
Possible cause(s):
External exhaust defective or incorrect wiring of CI terminal.
Possible effect(s):
External exhaust does not work.
Remedy:
Repair external exhaust or connect the corresponding CI terminal to 24 V.
E10907: The customer interface (CI) indicates an external error.

Possible cause(s):
Detection of external error or incorrect wiring of the CI terminal.
Possible effect(s):
Depending on customer or CI terminal EXT_ERROR.
Remedy:
Remove external error or connect the corresponding CI terminal to 24 V.
07/08 - Rev. AA 95
Chapter 6
E10909: A CAN node (<name>) has carried out an inadmissible state change.
Possible cause(s):
The corresponding node has probably carried out a reset.
Possible effect(s):
All functions of this node are no longer available.
Remedy:
• Check CAN node.
E10913: File <name> is missing.

Possible cause(s):
The file is supposed to be on the MultiMediaCard.
Possible effect(s):
Remedy:
Copy desired file to the MultiMediaCard.
E10914: Faulty transmission of a domain to a node (<name>).

Possible cause(s):
Erroneous wiring of CAN bus.
Possible effect(s):
Remedy:
E10915: A CAN node <name> does not react after download or software reset.
Possible cause(s):
• Defective connections.
• Defective CAN node.
Possible effect(s):
Remedy:
• Check corresponding CAN node.
E10916: Faulty download to node <name>.

Possible cause(s):
• Defective wiring of CAN bus.
• The corresponding node is faulty.
96 07/08 - Rev. AA
Chapter 6
• Required program not available on MultiMediaCard.

Possible effect(s):
Remedy:
• Check corresponding CAN bus node, if necessary update of MDB of the CAN bus node.
• Transmit missing program to MultiMediaCard.
E10917: A CAN node (<name>) signals unsuitable software.

Possible cause(s):
• Defective wiring of CAN bus.
• The corresponding node is faulty.
• Required program not available on MultiMediaCard.
Possible effect(s):
Remedy:
• Check corresponding CAN bus node, if necessary update of MDB of the CAN bus node.
• Transmit missing program to MultiMediaCard.
E10919: A driver error prevents triggers being transmitted from the CAN bus.
Possible cause(s):
Internal error
Possible effect(s):
Remedy:
E10920: A driver error prevents control of the red emission LED.

Possible cause(s):
Internal error.
Possible effect(s):
Remedy:
07/08 - Rev. AA 97
Chapter 6
E10921: Less than two CI input bus terminals connected.

Possible cause(s):
Not enough input bus terminals existing.
Possible effect(s):
Remedy:
Equip system with two input bus terminals.
E10922: Less than two CI output bus terminals connected.

Possible cause(s):
Not enough output bus terminals existing.
Possible effect(s):
Remedy:
Equip system with two output bus terminals.
E10923: Ext. template selection requires at least 4 CI input bus terminals.

Possible cause(s):
To use the external template selection at least 4 input bus terminals must be available at the
customer interface.
Possible effect(s):
The external template selection cannot be used.
Remedy:
Add two input bus terminals.
E10926: Entry (<name>) is missing in the database.

Possible cause(s):
Defective database.
Possible effect(s):
Remedy:
Complete or exchange database.
E10929: CAN bus error: <name>

Possible cause(s):
Faulty line of CAN bus.
Possible effect(s):
Components are possibly not configured completely.
98 07/08 - Rev. AA
Chapter 6
Remedy:
Check CAN bus cable and connections.
E19201: Template <name> does not exist.

Possible cause(s):
The template does not exist in the database.
Possible effect(s):
Remedy:
Create or transmit the corresponding template.
E19202: Faulty template: <name>

Possible cause(s):
The template selected for marking is defective or does not exist.
Possible effect(s):
Remedy:
Check template and used parameters, product registration and (if existing) logos.
Select template again.
E19203: Parameter set <name> does not exist.

Possible cause(s):
The parameter set required by a template is missing.
Possible effect(s):
The template concerned cannot be marked.
Remedy:
Assign an existing parameter set to the template or add the required parameter set to the da-
tabase.
E19204: Product registration <name> does not exist.

Possible cause(s):
The product registration required by a template is missing.
Possible effect(s):
The template concerned cannot be marked.
Remedy:
Assign an existing product registration to the template or add the required product registration
to the database.
07/08 - Rev. AA 99
Chapter 6
E19205: At least one index level does not exist in the parameter set.
Possible cause(s):
The template uses an index level which does not exist in the parameter set.
Possible effect(s):
The template cannot be marked.
Remedy:
Add the missing index level to the parameter set or assign an existing index level to all elements
of the concerned template.
E19210: The direct marking cannot be carried out.

Possible cause(s):
Faulty connection between PC and ACC.
Possible effect(s):
The direct marking cannot (or only incompletely) be carried out.
Remedy:
Check the ethernet connection between PC and ACC.
E19301: The template sequence does not contain any template.

Possible cause(s):
Template sequences are not supported yet.
E19302: The template <name> of the template sequence does not exist.
Possible cause(s):
E19303: The heads <name> of templates of a template sequence must be identi-

cal.
Possible cause(s):
E19304: The product registrations of templates of a template sequence must be

identical.
Possible cause(s):
E19305: Product registration <name> does not exist.

Possible cause(s):
E19306: Defective template in the template sequence: <name>

Possible cause(s):
100 07/08 - Rev. AA

Chapter 6
E19307: The circuit for external laser enable has been opened.
Possible cause(s):
The circuit for the external laser enable is open. This can be caused by an open emergency
switch.
Possible effect(s):
The system remains in state "Key switch open" even if the key switch has been closed.
Remedy:
Close the circuit for external laser enable.
E19308: Cannot select beam source.

Possible cause(s):
Error in the CAN communication.
Possible effect(s):
Remedy:
Check CAN bus.
E19309: The clock had to be restarted. Please set the time!

Possible cause(s):
The clock did stop and has already been restarted. The battery voltage might be too low.
Possible effect(s):
The marked time is not correct.
Remedy:
• Set the time.
• If this happens every time after switch-on exchange the battery.
E19311: Fiber Laser Extension Board has not been detected.

Possible cause(s):
No board or wrong board conntected to the ACC.
Possible effect(s):
Laser does not start.
Remedy:
Check connection to FLEB.
E19312: Fiber Laser Overtemperature.

Possible cause(s):
• Faulty fan.
• Clogged ventilating slots.
07/08 - Rev. AA 101

Chapter 6
Possible effect(s):
The laser switches off.
Remedy:
Check cooling and ambient temperature.
E19313: The laser stop switch has been pressed.

Possible cause(s):
The laser stop switch has been pressed.
Possible effect(s):
Remedy:
Release laser stop switch.
E19314: SL501 Laser Extension Board cannot be identified.

Possible cause(s):
No or incorrect board conntected to the ACC.
Possible effect(s):
Laser does not start.
Remedy:
Check connection to SLEB.
E19413: The interlock circuit has been opened.

Possible cause(s):
The interlock circuit has been opened.
Possible effect(s):
Remedy:
Close the interlock circuit.
102 07/08 - Rev. AA

Chapter 7
Appendix
7 Appendix
7.1 Assignment of the Customer Interface
7.1.1 Inputs and Outputs (Galvanically Separated)

The galvanically separated inputs and outputs are provided as a standard. They are used for
sending digital status signals and receiving digital command signals.
Feed Terminal
All following terminals are supplied via this terminal and they are separated galvanically from
the internal power supply. The customer has to supply the voltage via X4B.9 and X4B.3. As
default the internal voltage supply is used by bridging X4B.8 - X4B.9 and X4B.2 - X4B.3.
Terminal Signal Description

X4B.2 GND GND system
X4B.3 GND_INTERFACE GND customer
X4C.1 GND_INTERFACE GND customer
X4C.2 GND_INTERFACE GND customer
X4B.8 12 V/24 V 12 V/24 V system
X4B.9 U_INTERFACE 24 V customer
X4C.7 U_INTERFACE 24 V customer
X4C.8 U_INTERFACE 24 V customer
07/08 - Rev. AA 103

Chapter 7
Appendix
Digital Outputs
X4E.9 SYSTEM_READY SYSTEM_READY is set as soon as the
system has completed its initialization
and is ready to operated. Switched off in
service mode. Entries via the digital
inputs are accepted only if this signal is
set.
X4E.8 READY_TO_MARK This signal is set as soon as all neces-
sary data and a start signal have been
received. The system is ready to mark
and waits for a trigger signal. The red
LEDs on the supply unit and on the mark-
ing head are on.
X4E.7 MARKING This signal is set during the marking pro-
cess.
X4D.9 SHUTTER_CLOSED This signal is set if the beam shutter is
closed.
X4D.8 ERROR This output is LOW active. The system is
stopped immediately if an error occurs
during the marking process (e.g. laser
overtemperature). The output is reset
with the next start (but may be set again
immediately if the error was not cleared).
X4D.7 BAD This output is LOW active and indicates
that the last marking was not completed
due to a warning or error. The output is
reset with the next trigger signal.
X4C.9 GOOD This output is LOW active and indicates
that the last marking has been completed
without a warning or error. The output is
reset with the next trigger signal.
104 07/08 - Rev. AA

Chapter 7
Appendix
Digital Inputs
X4C.6 START Starts the marking process, waits for trig-
ger signal, reacts to rising edge. START
has no function if STOP is set to LOW.
X4C.5 STOP Stops the marking process, reacts to
LOW.
The signal has to be set to HIGH if not
used.
X4C.4 EXTERNAL_ERROR This LOW active signal is used to evalu-
ate external error messages.
If not used, the signal has to be set to
HIGH.
Digital Inputs for External Template Selection

X4E.3 DATA 0 The number of the desired template is
sent (e.g. by a PLC) binary coded to the
X4E.6 DATA 1 digital inputs DATA 0 to DATA 7 and is
X4E.2 DATA 2 taken over with the signal EXT_EVENT.
X4E.5 DATA 3 This function is available starting from

AOS version 6.7.1.
X4E.1 DATA 4
X4E.4 DATA 5
X4D.3 DATA 6
X4D.6 DATA 7
X4D.2 EXT_EVENT
Free Terminals
X4C.3 - These terminals are not assigned yet.
X4D.1 -
07/08 - Rev. AA 105

Chapter 7
Appendix
Output Specification:
Rated voltage 24 V DC (-15 %/+20 %)
Load type ohmic, inductive, lamp
Max. output current (per channel) 200 mA (short-circuit proof)
Input Specification:
Rated voltage 24 V DC (-15 %/+20 %)
"0" signal voltage 0 V to 5 V
"1" signal voltage 8.5 V to 30 V, nominal 24 V
Current input typ. 10 mA
Min. signal length 300 µs
106 07/08 - Rev. AA

Chapter 7
Appendix
Timing Diagrams
Normal Operation
System state Key switch Laser Laser Prepare for Wait for Wait for Marking Wait for Wait for Marking Wait for Laser Key-switch
open start-up ready marking trigger trigger delay trigger trigger delay trigger ready open
User action close key switch start trigger trigger stop open key switch
Error in Marking
System state Key switch Laser Laser Prepare for Wait for Wait for Marking Error message 2 Laser Prepare for Wait for Wait for
open start-up ready marking trigger trigger delay ready marking trigger trigger delay
User action close key switch start trigger confirmation start trigger
07/08 - Rev. AA 107

Chapter 7
Appendix
Warning in Marking
System state Key switch Laser Laser Prepare for Wait for Wait for Marking Wait for Wait for Marking Wait for Laser Key-switch
open start-up ready marking trigger trigger delay trigger trigger delay trigger ready open
User action close key switch start trigger trigger stop open key switch
108 07/08 - Rev. AA

Chapter 7
Appendix
7.1.2 Inputs (Not Separated Galvanically)

The signals are not separated galvanically. Connected sensors are automatically considered
as part of the marking system.
Trigger Inputs
X4A.9 TRIGGER Trigger input
X4A.6 IN_TRIGGER_ENABLE Enabling of trigger inputs, bridged with ter-
minal X4B.4 when delivered.
X4A.3 IN_TRIGGER_MONITOR Input, monitoring trigger
X4B.7 12 V/24 V Voltage supply
X4B.4 12 V/24 V Voltage supply
X4B.1 GND System ground
Explanation of Release Signals

Using the signal ENABLE you can define whether the trigger inputs are released.
24 V trigger inputs enabled

ENABLE
0V trigger inputs disabled
The release affects all trigger sources:
• AUTO, TRIGGER
• PROGRAM (Allprint Basic)
07/08 - Rev. AA 109

Chapter 7
Appendix
Incremental Encoder Inputs

X4A.7 ENC_T1 Input for track 1 of encoder
X4A.4 ENC_T2 Input for track 2 of encoder
X4A.1 ENC_IDX Input for index track of encoder
X4A.8 12 V/24 V Voltage supply
X4A.5 12 V/24 V Voltage supply
X4A.2 GND System ground
External Laser Enable Inputs

X4B.5 SHUTTER_LOCK Connect to X4B.6 to enable laser operation.
X4B.6 SHUTTER_LOCK Connect to X4B.5 to enable laser operation.
Interlock
X4D.4 INTERLOCK Input for interlock circuit
X4D.5 INTERLOCK Input for interlock circuit
110 07/08 - Rev. AA

Chapter 7
Appendix
Input Specification
"0" signal voltage 0 V to 5 V
"1" signal voltage 8.5 V to 30 V
Input current at 12 V/24 V 4/10 mA
Min. signal length without software filter 2 µs
Electrical insulation none
The supply voltage for the non-insulated inputs can be changed between 12 V and 24 V using
the jumper X17 on the ACC:
X17 closed: 12 V
X17 open: 24 V
Thus encoders and sensors requiring a voltage supply of 12 V or 24 V can be used.
07/08 - Rev. AA 111

Chapter 7
Appendix
7.1.3 Jumpers
To the right of the customer interface the jumper connections for configuration of the start set-
ting and of the trigger inputs are located.
JP100 - Auto ON/OFF
Auto Mode ON The laser system starts up automatically if connected to

(jumper) the mains supply and is ready for operation. It is not nec-
essary to press the button POWER.
Auto Mode OFF In order to start the laser system it must be connected to
(no jumper) the mains supply and the button POWER must be
pressed.
The system is delivered with this setting.
JP101 - Trigger Enable (2 Jumpers)
NPN Configuration of trigger input terminal X4A.9

Setting when delivered: PNP
PNP
JP102 - Trigger Monitor (2 Jumpers)

PNP
JP103 - Trigger (2 Jumpers)

PNP
112 07/08 - Rev. AA

113 07/08 - Rev. AA
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7.1.4 Wiring Example
Appendix
Chapter 7
Chapter 7
Appendix
Voltage Supply (if PLC is used)

The inputs and outputs are supplied via terminals X4B.3 and X4B.9 in order to separate the
marking system galvanically from the PLC.
System Status
The following signals are processed:
• SYSTEM_READY
• MARKING
• READY_TO_MARK
• ERROR
Control
The system is controlled via:
• START
• STOP
• TRIGGER
Light Barrier
• is connected to TRIGGER
• voltage supplied by marking system
• no galvanical separation
Incremental Encoder
• connected with both tracks and index track
• voltage supplied by marking system
• no galvanical separation
Note Shielded cables are to be used for connecting peripheral equipment (e.g.
encoders, sensors, controllers).
Using unshielded cables may result in interferences and thus incorrect mark-
ings.
114 07/08 - Rev. AA

Chapter 7
Appendix
7.2 Declaration of Conformity

Declaration of Conformity1
Document No. 2007/001/LF
Product name Laser system
Model/Type: Videojet 7210/7310
The conformity of above product with the relevant Council Directives
2004/108/EC Electromagnetic Compatibility
2006/95/EC Low Voltage Directive
is proven by complete compliance with the following standards:
Harmonized European standards: EN 61010-1 EN 61000-3-2
EN 61326-1 EN 61000-3-3
EN 61000-6-2 EN 60825-1
EN 61000-6-4
Machine Declaration2
The product cannot function independently as a machine according to article 4 (2) EC

machinery directive 98/37/EC and amendments and therefore does not correspond in all
parts to the relevant provisions of this directive.
The following harmonized standards have been used for validation of conformity:
EN ISO 12100-1 EN 60204-1
EN ISO 12100-2 EN 1050
The equipment must NOT be put into service until the relevant machinery into which it is
incorporated - alone or as part of a system - has been declared operative and in conformity
with the machinery directive.
Name, Title D. Wessel, EU-Representative
Location, Date Wood Dale, 20.06.2008
Signature
1. This declaration certifies compliance with the mentioned directives. It does not represent a guarantee
of properties. The safety instructions of the product documentation must be observed.
2. Only for installation or integration of the above product into a machine or machine system.
07/08 - Rev. AA 115

Chapter 7
Appendix
7.3 Drawings
Supply Unit Videojet 7210/7310
116 07/08 - Rev. AA

Chapter 7
Appendix
Marking Head SHF60A
With beam turning unit:
07/08 - Rev. AA 117

Chapter 7
Appendix
Marking Head SHF100A
With beam turning unit:
118 07/08 - Rev. AA

Chapter 7
Appendix
7.4 Abbreviations
ACC Advanced Controller Card, central control board of the laser system.
AOS Advanced Operating System, operating system of the laser system.
DSP Digital Signal Processor, for processing data from the AOS and generat-
ing data for the marking head.
FM Fast Move, board in the marking head converting positioning data from
the DSP into mirror movement.
FPGA Field Programmable Gate Array, complex programmable logic module.
FLEB-Plus Fiber Laser Extension Board, board for connection of a PC and the con-
trol of the laser system.
IP-Address Address for the internet protocol.
LVDS Low Voltage Differential Signal, interface standard based on differential
low voltage signals
MMC MultiMediaCard, memory card containing the AOS and the laser data-
base.
PLC Programmable logic controller for external control of the laser system.
07/08 - Rev. AA 119

Chapter 7
Appendix
120 07/08 - Rev. AA

Index
A maintenance protocols 54
maintenance works 44
Advanced Controller Card (ACC) 29 malfunctions 62
ambient temperature 30 marking contents 36
marking field 26, 32
C marking head 28
characters/second 30 marking speed 30
connecting cables 41 marking unit 28
control elements 37
control options 31, 35 N
cooling 23, 31 normal operation 10
D O
data transmission 41 operating modes 30
declaration of conformity 115
Digital Signal Processor (DSP) 29 P
dimensions of supply unit 30
power consumption (max.) 30
E PowerPC (PPC) 29
exhaust unit 23 S
F safety devices 14
safety goggles 15
focal length 30 sealing 30
focus diameter 30 Smart Graph Software 35
fonts (character sets) 31 speed of production line 30
storage 21
H supply line
handheld 28, 35 max. length 31
humidity 30 min. bending radius 31
supply unit 28
I supply voltage 30
interface assignment 103 system states 39
interface unit 28
interfaces 23, 31 T
timing diagrams 107
L transport 21
Laser Beam Source 26
laser class 30 V
laser parameters 27 vector stroke 27
laser power 30
laser scan lens 32 W
laser source 10
warning lights 14
laser type 30
warning messages 63
lenses 32
wavelength 30
line width 30
weight 30
M working distance 32
mains frequency 30
maintenance intervals 44
121
Index
122

7210 7310 Operator Manual

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Operating Instructions

Revision: AA, July 2008

Videojet Technologies Inc.

4.3 Elements on the Supply Unit.......................................................... 37

Strictly follow the instructions!

If you need help...

Videojet Technologies Inc.

Caution Laser Radiation!

With open delivery system

This might cause severe burns of the eyes

Thoroughly read this operation manual

1.1 Symbols Used

Warning refers to a possibly dangerous situation. If it is not avoided, it could result in

Careful refers to a possibly dangerous situation. If it is not avoided, it could result in

Caution refers to a possibly harmful situation. If it is not avoided, damage could be

1.2 Laser Classes

Note The shielding is not included in the scope of delivery!

The Laser Source

in focus 10 up to 21.5 x 106 W/mm2 1.6 J/mm2

Laser Caution with modifications!

1. Normal operation does not include service, maintenance nor repairs.

1.3 Intended Use

Laser • Never expose human beings or animals to laser radiation!

1.3.1 Marking of Highly Reflective Material

Observe the following when marking highly reflective materials:

1.4 Maintenance and Service

• Training for technicians:

1.5 Safety Devices and Warning Lights

We recommend the interlock monitoring module for proximity safe-

1.6 Dangers to Eyes and Skin

Never look directly into the laser beam!

Suitable safety goggles are:

• are designed for pulse and continuous wave operation.

1.7 Adjustment/Modification of the Marking Field

1.8 Fire and Explosion Hazard

1.9 Electrical Safety

All works at the open laser housing, especially at electrical components,

1.10 Decomposition Products

Therefore we highly recommend to install an exhaust unit according to the re-

Protect yourself and your colleagues against hazardous decomposition

1.11 Warning and Information Labels

INVISIBLE LASER RADIATION

on the back of the marking head and on the

AVOID EYE OR SKIN EXPOSURE TO

on the back of the supply unit

on the EMC cover inside the supply unit

A battery is mounted on the CPU PCB board to provide auxiliary power

Danger of explosion exists if battery is incorrectly replaced.

Videojet Technologies Inc. on the back of the supply unit

IDENT. LASER MARKING SYSTEM

Laser class 4 complies to EN 60825-1/10.03 and 21 CFR 1040

2.1 Installation and Start-up

• Proceed as described in section "Unpacking", page 22.

2.2 Transport and Storage

In case of questions concerning transport and storage please contact us.

2. Remove the individually packed components.

3. Check all parts for damage during transport.

2.4 Installation Conditions

2.6 Exhaust Unit