Misconduct
Misconduct
Misconduct
LABOUR LAW
MISCONDUCT
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INDEX
TOPIC Pg No.
NO.
1 Introduction 3
2 Meaning of Misconduct 4
3 Types of Misconduct:- Minor Misconduct and Major Misconduct 8
4 Penalties: Minor Penalties and Major Penalties 10
5 Punishment 16
6 Validity of Rule 11 of C.C.S Conduct Rules 17
7 Disciplinary action Procedure 18
8 Determine Probable level of Misconduct 19
9 Address with Informal Discussion 20
10 Arrange appropriate support 20
11 Advise Employee of Potential Misconduct 21
12 Consider Suspension 21
13 Formal Investigation 21
14 Disciplinary Charges Issued 22
15 Disciplinary Meeting 22
16 Decision 22
17 Appeal 23
18 Final Outcome 23
19 Disciplinary Rules and Procedures for Misconduct 24
20 General Principles for the Formal Disciplinary Procedures 24
21 Formal Procedure 26
22 Steps for Minor Misconduct and Major Misconduct 26
23 Constitution of India with Reference to Disciplinary Proceedings 28
24 Confidential Report 32
25 Conclusions and Suggestions 34
26 Bibliography 36
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INTRODUCTION
Case laws have defined the meaning of misconduct to be any conduct on the part of employee
which is inconsistent with the faithful discharge of his duties, or any breach of the express or
implied duties of an employee towards his employer. It is also known as a form of improper
behaviour or an intentional wrongdoing or a deliberate violation of a rule or standard of
behaviour.
Section 14 of the Employment Act 1955 provides that an employer may punish an employee
on grounds of misconduct after due inquiry. Due inquiry here means the Company must
investigate the case and provide the employee an opportunity to defend himself before an
independent panel before judgment is put on him. Section 14 goes on to provide that while
investigating a matter, the Company has the right to suspend an employee from work if his
presence at the workplace would affect investigations, i.e. by tempering with evidence or by
threatening witnesses, etc. A Disciplinary Action is an act or procedure as defined in
Standing Order which is initiated by the complainant authority after receiving specified
complaint of any kind of Misconduct.
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MEANING OF MISCONDUCT
Meaning of misconduct and its classification.--The term “Misconduct “ is not defined nor
any acts are classified as misconducts in the CCS (CCA) Rules.
The dictionary meaning of the word is given as bad management, malfeasance or culpable
neglect of an official in regard to his office--(Murray’s Dictionary), Misconduct is a
transgression of some established and definite rule of action, where no discretion is left
except what necessity may demand. It is a violation of definite law, a forbidden act--
(Ballentine’s Law Dictionary). It implies a wrongful intention and not a mere error of
judgment--(Law Lexicon).
In Rasabati Bewa v. Union of India, AIR 1961 Orissa 113, the Orissa High Court laid down
that-- Misconduct is something more than mere negligence. It is the intentional doing of
something which the doer knows to be wrong or which he does recklessly not caring what the
result may be.
In J.J. Mody v. State of Bombay, AIR 1962 Guj 197, the Gujarat High Court enumerated
certain acts as misconducts.
1. Where the act or conduct of the servant is prejudicial or likely to be prejudicial to the
interests of the master or to the reputation of the master ;
2. Where the act or conduct of a servant is inconsistent or incompatible with the due or
peaceful discharge of his duties to his master ;
3. Where the act or conduct of a servant makes it unsafe for the employer to retain him in
service ;
4. Where the act or conduct of the servant is so grossly immoral that all reasonable men
will say that the employee cannot be trusted ;
5. Where the act or conduct of the employee is such that the master cannot rely on the
faithfulness of his employee ;
6. Where the servant is abusive or he disturbs the peace at the place of his employment ;
7. Where the act or conduct of the employee is such as to open before him temptations for
not discharging his duties properly ;
8. Where the servant is insulting and insubordinate to such degree as to be incompatible
with the continuance of the relation of master and servant ;
9. Where the servant is habitually negligent in respect of the duties for which he is
engaged; and
10. Where the neglect of the servant though isolated tends to cause serious consequences ;
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Regulation 5 of the International Airports Authority of India Employees (Conduct, Discipline
and Appeal) Regulations, 1987, lays down some acts to be misconduct--
Misconduct.--Without prejudice to generality of the term “misconduct”, the following acts of
omission and commission shall be treated as misconduct for the purpose of these regulations,
namely-
(i) theft, fraud or dishonesty in connection with the business or property of the Authority
or property of another person within the premises of the Authority.
(ii) taking or giving bribes or any illegal gratification or any remuneration to which he is
legally not entitled.
(iii) possession of pecuniary resources or property disproportionate to the known sources
of income by the employee or on his behalf by another person, which the employer
cannot satisfactorily account for.
(iv) furnishing false information regarding name, age, father’s name, qualifications,
previous service or experience or any other matter in relation to the employment at the
time of appointment, or during the course of employment.
(v) acting in any manner prejudicial to the interest of the Authority,
(vi) Willful insubordination or disobedience of any lawful and reasonable order of his
superior.
(vii) absence without leave or overstaying the sanctioned leave for more than four
consecutive days without sufficient grounds or satisfactory explanation.
(viii) habitual late coming or irregular attendance.
(ix) neglect of work or negligence in the performance of duty including lingering or
slowing down of work.
(x) causing damage to any property of the Authority.
(xi) interference or tempering with any safety device installed in or about the premises of
the Authority.
(xii) drunkeness or riotous or disorderly or indecent behaviour in the premises of the
Authority or outside such premises when such behaviour is related to or connected
with the employment.
(xiii) gambling within the premises of the Authority
(xiv) smoking within the premises of the Authority where it is prohibited.
(xv) Collection, without the premises of the competent authority, of any money within the
premises of the Authority except as sanctioned by any law or rules of the authority for
the time being in force.
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(xvi) sleeping while on duty.
(xvii) commission of any act which amounts to a criminal offence involving moral
turpitude,
(xviii) absence from the employees” appointed place of work without permission or
sufficient cause.
(xix) Purchasing from, or selling to, the Authority properties machinery, stores or other
articles without express permission in writing from the competent authority,
(xx) commission of any act subversive of discipline or of good behaviour
(xxi) abetment of, or attempt to commit, any act which amounts to misconduct,
(xxii) participating in an illegal strike or abetting, inciting, instigating or acting in
furtherance thereof,
(xxiii) willful damage to works of the Authority in progress, and
(xxiv) failure to wear a uniform or badge, or both, wherever an employee is required to wear
an uniform or badge while on duty.
A misconduct committed even outside office premises, a disciplinary action can be taken
there against. More so, assaulting a colleague even outside office is a misconduct.--A.
Jayaram v. Vice President, 2004 (3) SLJ 95 (CAT-Bangalore).
Once unauthorized leave is treated as leave without pay, no misconduct exists there. Thus, in
case of no misconduct, remanding the case to lower court by the High Court not permissible.
State of Punjab v. Baksish Singh, 1993 (3) SLJ 1.
“Misconduct” is a generic term and means “to conduct amiss ; to mismanage, wrong or
improper conduct, bad behaviour, unlawful behaviour or conduct”. There is, a distinction
between misconduct and grave misconduct. Misconduct in order to earn the epithet of gravity
has to be gross or flagrant. Consequently the degree of misconduct to justify dismissal has to
be higher or more serious. The words “gravest acts of misconduct” are incapable of
definition. One has to apply one’s mind to the words and give a meaning to each of them in
the light of the actual deed, situation and circumstances. To look into the matter exclusively
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from a grammatical angle, ‘gravest’ is the highest degree of misdeed as compared to what is
just “grave”. The superlative degree may be used either to denote the highest or maximum
degree in a given aggregate, or simply to indicate a supreme or very high degree without
definite comparison. It cannot be said that the intent of the framers of the Punjab Police
Rules, 1934, Volume II, Chapter XVI, Rule 16.2 (1) was that absolutely the worst
misconduct could alone merit dismissal, and so long as, comparatively speaking, there could
be a possibility of a still worse conduct, it could not be termed the gravest act of misconduct.
In the circumstances, the use of the superlative degree, appears to be intended to indicate
super-eminent, or a very high degree of misconduct, and not, that the degree should be so
high or so low as cannot be outclassed or excelled ; Bhagwat Prasad v. I.G. Police, AIR 1970
P&H 81.
Misconduct means, misconduct arising from ill motive, act, of negligence, errors of
judgment, or innocent mistake, do not constitute such misconduct, as per Stroud’s Judicial
Dictionary.
If servant conducts himself in a way inconsistent with the faithful discharge of his duty in the
service, it is misconduct. It may not be correct to say that a Government servant is not
answerable to Government for misconduct committed in his private life. It is sufficient, if it
is conduct which is prejudicial or is likely to be prejudicial to the interests or to the reputation
of the master, Pears v. Foster, 17Q.B.D. 536. See also, Esmina Gomes Martins v. Union of
India, 1977 (2) SLR 426 (Goa), Union of India v .J. Ahmed, AIR 1979 SC 1022.
In Kundan Singh Jhala v. State of Rajasthan, 1979 WLN (U.C.) 175, it has been observed
that an erroneous view of law or exercise of judicial discretion upon insufficient material
would not amount to misconduct, unless the officer was actuated by malice or the order was
the result of mala fide conduct.
Serious misconduct is a justiciable issue and it will always be open to the Civil Court to come
to its own conclusion whether on the proved facts serious misconduct was established ; Union
of India v. Pauhari Saran Misra, 1973 SLJ 586.
In the instant case it was contended that because the plaintiff went to the scene of occurrence
without any uniform the question of commission of a criminal offence by a public officer in
connection with his official relations with the public did not arise. Held, since the plaintiff
was purporting to exercise authority of a police officer and even if he was in plain clothes it
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does not mean that he was not purporting to act as a police officer ; Union of India v. Ram
Kisan, 1972 SLR 11 (SC).
In another case the petitioner – constable along with another constable conducted an
unauthorized checking on road by posing themselves to be Traffic Police officials. However,
the petitioner was on leave and in plain clothes, while the companion constable was in
uniform. As a matter of fact during the course of that checking they illegally extorted money
from certain truck drivers. Thus, departmental enquiry was held and the petitioner was
dismissed from service ; Bhoja Ram v. State of Haryana, 1979 (2) SLR 459.
In the instant case the petitioner was given a bill for being cashed from treasury. The said bill
was cashed end thereafter said to have been lost. The petitioner was charged for
misappropriating the public money and for absenting himself from duty. Later on enquiry, he
was dismissed from service ; Jogendra Chandra Talukdar v. Deputy Commissioner, AIR
1962 Assam 28.
TYPES OF MISCONDUCT 1
MINOR MISCONDUCT
1. late attendance;
2. absence from duty without leave or without sufficient cause, which is not a major misconduct;
3. refusal to work on a job of a similar nature without giving adequate reasons for the same;
4. sleeping during working hours;
5. failure to observe safety instructions, or unauthorized removal in reference to machinery,
guard, fencing or other safety device installed in the premises of the establishment.
6. Any act or omission for which deductions from the wages of an employed person are
authorized by or under the payment of wages Act;
7. Entering or leaving the premises of the undertaking except by the gate or gates appointed for
the purpose.
8. Committing a nuisance in the premises of the undertaking, indiscipline, breach of any
standing order or instructions for the maintenance and running of any department and
maintaining its cleanliness
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Service Laws By PK. Manjumdar
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MAJOR MISCONDUCT
The following acts or omission on the part of an employee shall be amount to the Major misconduct.
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PENALTIES
Minor Penalties--
(i) Censure ;
(iii) recovery from his pay of the whole or part of any pecuniary loss caused by him to the
(iii-a) reduction to a lower stage in the time scale of the pay for a period not exceeding 3
years without cumulative effect and not adversely affecting his pension.
Minor Penalties.--Now we shall discuss the minor penalties in details in successive order ;
Censure.--An order of “censure” is formal and public act intended to convey that the person
concerned has been guilty of some blameworthy act or omission for which it has been found
necessary to award him a formal punishment, and nothing can amount to a “censure” unless it
is intended to be such a formal punishment and imposed for “good and sufficient reason”
after following the prescribed procedure. A record of the punishment so imposed is kept on
the officer’s confidential roll and the fact that he has been “censured” will have its bearing on
the assessment of his merit or suitability for promotion to higher posts.
There may be occasions, on the other hand, when a superior officer may find it necessary to
criticize adversely the work of an officer working under him (e.g. point out negligence,
carelessness, lack of thoroughness, delay etc.) or he may call for an explanation for some act
or omission and taking all circumstances into consideration, it may be felt that, while the
matter is not serious enough to justify the imposition of the formal punishment of “censure”,
it calls for some informal action such as the communication of a written warning, admonition
or reprimand. If the circumstances justify it, a mention may also be made of such a warning
etc., in the officer’s confidential roll. However, the mere fact that it is so mentioned in the
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character roll does not convert the warning etc. into “censure”. Although such comments,
remarks, warning etc. also would have the effect of making it apparent or known to the
person concerned that he has done something blameworthy and, to some extent, may also
affect the assessment of his merit and suitability for promotion, they do not amount to the
imposition of the penalty of “censure” because it was not intended that any formal
punishment should be inflicted.
Withholding of promotion.--In J.P. Sethi v. Union of India, (CATCH), 1986 (3) Serv. LR
398 (402, 403), where it is, seen that when the Local Promotion Committee met in April,
1973 as required by the Office Manual, Part I, Rule 97, it made a clear recommendation
about the applicant’s fitness for promotion to the grade of Section Officer (Accounts).
The Central Administrative Tribunal, Chandigarh, held that-
When the CGDA decided on 1-5-1973 to refer consideration of the applicant’s promotion, the
reason given was only “contemplated disciplinary case” against him and there was not actual
charge-sheet issued to the applicant by the date. It is seen that the directive issued by the
Ministry of Home Affairs on 31-8-1960 to all Departments regarding cases of promotion of
officers against whom Departmental Proceedings are initiated, stipulates that the officer’s
suitability for promotion should be assessed at the relevant time by the Departmental
Promotion Committee and a finding reached whether, if the officer’s conduct had not been
under investigation, he would have been recommended/selected for promotion. The findings
as to the suitability and the place in the select list of the officer in question should be recorded
separately and attached to the D.P.C.’s proceedings in a ‘sealed cover”, which is not to be
opened till after the termination of the Departmental Proceedings against the officer. It is
further stipulated by the Home Ministry that the ‘sealed cover” procedure should be followed
in those cases in which, after the investigation the evidence collected indicates a prima facie
case against the officer concerned. The mere fact that the P.E. O.R.C. has been registered by
the Central Bureau of Investigation against an Officer, or complaints are being looked into in
a preliminary Departmental Enquiry, but no conclusion has reached upon prima facie guilt of
the officer, should not be ground for treating the said official as one whose conduct is under
investigation. It is further clarified by the Home Ministry that the ‘sealed cover” procedure
should be followed only after the conclusion of the investigation and when the competent
authority has formed the opinion that a charge-sheet may be issued to the officer on specific
imputations, where Departmental action is contemplated. In the present case the actual
charge-sheet was issued as late as on 13-12-1973. It cannot, therefore, be held that in
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April/May, 1973, when his case for promotion was considered, the Departmental had
processed this case as a ‘sealed cover case” under the prescribed procedure at all, but had just
“deferred the promotion” without issuing any charge-sheet to the applicant. This was illegal.
In this connection it is relevant to refer to the ruling given by the Madhya Pradesh High
Court, in the case of B.P. Sharma v. Union of India, vide SLJ 1984, Vol. I, page 277, which
states that a Departmental Inquiry usually starts with the issuance of the charge-sheet and
unless a charge-sheet has been issued, it cannot be accepted that a Departmental Inquiry is
pending against an employee. This view is also supported by the Andhra Pradesh High Court
quoted at SLJ 1976, page 295, according to which the withholding of promotion due to
pendency of “contemplated initiation of disciplinary proceedings” is illegal and the
Individual is entitled to be considered for promotion irrespective of the pendency of the
contemplated inquiry.
Major Penalties.—
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or an indefinite period and in cases where no period has been specified in the order of
penalty, the conclusion is that the penalty is for an unspecified period.
(ii) The extent (in terms of years and months), if any, to which the period referred to at (i)
above shall operate to postpone future increments on restoration after the specified
period.
Reduction in Rank to A Lower Stage in the time-scale of pay for a specified period, with
further directions as to whether or not the Government servant will earn increments of
pay during the period of such reduction and whether on the expiry of such period the
reduction will or will not have the effect of such period the reduction will or will not have
the effect of postponing the future increments of his pay ;
2. Reduction in Pay scale to lower time-scale of pay, grade, post or service which shall
ordinarily be a bar to the promotion of the Government servant to the time-scale of pay,
grade, post or service from which he was reduced, with or without further directions
regarding conditions of restoration to the grade or post or service from which the
Government servant was reduced and his seniority and pay on such restoration to that
grade, post or service ; Every order passed by a competent authority under sub-rule (1)
of Fundamental Rule 29 imposing on a Government servant the penalty of reduction to a
lower stage in a time-scale should indicate :
(i) the date from which it will take effect and the period (in terms of years and months) for
which the penalty shall be operative ;
(ii) the stage in the time-scale (in terms of rupees) to which the Government servant is
reduced ; and
(iii)the extent (in terms of years and months), if any, to which the period referred to at item (i)
above should operate to postpone future increments.
It should be noted that reduction to a lower stage in a time-scale is not permissible under the
rules for an unspecified period or as a permanent measure. Also when a Government servant
is reduced to a particular stage, his pay will remain constant at the stage for the entire period
of reduction. The period to be specified under (iii) should in no case exceed the period
specified under (i).
3. Compulsory retirement ; The Supreme Court has laid down in H.C. Gargi v. State of
Haryana, 1 (1987) ATLT 81 that the power of compulsory retirement under Rule 3.25 (d)
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of the Rules cannot be exercised subject to the conditions mentioned in the rule, one of
which is that the concerned authority must be of the opinion that it is in public interest as
laid down by this Court in Union of India v. Col. J.N. Singh and Another, 1971 (1) SCR
791.
In S.C. Vaish Bhopal v. Union of India and another, 1986 (2) Serv. LR 794, the Madhya
Pradesh High Court laid down :
The stand taken by the respondent State Government is somewhat contrary to the stand
taken by the respondent Union of India, it is their case that the entire service recorded of
the petitioner from the date of his appointment in 1955 was taken into consideration to
make recommendations about his compulsory retirement. They alleged that, “the
petitioner was generally graded as “average” or “ordinary” I.A.S. Officer. According to
them, the petitioner has earned as many as 14 adverse remarks in the past years which
were communicated to him. Their case, therefore, is that the entire service record of the
petitioner was taken into consideration before recommending his compulsory retirement.
The respondent State also submitted that since the petitioner has a right of submitting a
memorial to the President under Rule 25(1) of the All India Services (Discipline and
Appeal) Rules, 1969 which is an alternative efficacious remedy, the present petition under
Article 226 is not maintainable.
4. Discharge: removal from service which shall not be a disqualification for future
employment under the Government ;
Explanation.--The following shall not amount to a penalty within the meaning of this rule,
namely :--
(i) withholding of increment of a Government servant for his failure to pass any
departmental examination in accordance with the rules or orders governing the service
to which he belongs or post which he holds or the terms of his appointment ;
(ii) stoppage of a Government servant at the efficiency bar in the time-scale of pay on the
ground of his unfitness to cross the bar ;
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(iii) non-promotion of a Government servant, whether in a substantive or officiating
capacity, after consideration of his case, to a Service, grade or post for promotion to
which he is eligible ;
(v) reversion of a Government servant, appointed on probation to any other Service, grade or
post, to his permanent service, grade or post during or at the end of the period of
probation in accordance with the terms of his appointment or the rules and orders
governing such probation ;
(vi) replacement of the services of a Government servant, whose services had been borrowed
from a State Government or any authority under the control of a State Government, at
the disposal of the State Government or the authority from which the services of such
Government had been borrowed ;
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Services under the State – Justice M Rama Jois
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PUNISHMENT
The order of punishment shall take effect from the original order and period of punishment
must be reckoned from that date.--Hari Charan Shaw v. Union of India, 2001 (88) FLR 280
(Cal.).
Penalty imposed for lack of integrity and devotion towards duty.--After due enquiry
petitioner was charged with lack of integrity and devotion towards his duty for which penalty
was imposed and recovered from his pay. Later he was terminated under Rule 5(1). Held that
termination amounted to double jeopardy hence set aside and order was given for his
reinstatement without back wages, though the period would be counted for pensionary
benefits. Inter se seniority will be determined by competent authority.--Zohmingliana v. State
of Mizoram, 2000 (2) SLR 555 (Gauhati).
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VALIDITY OF RULE 11 OF C.C.S. CONDUCT RULES.
In Bank of India Officers Association v. Bank of India, 1979 (2) SLR 326, it was held that
clause (2) of Regulation 7 of Bank of India Officers Employees (Conduct) Regulations in so
far as it prohibits making public or publish or cause to be published or pass on to others any
documents, paper or information which may come into possession of the employee in his
official capacity is valid. Thus, Rule 11 of C.C.S. (Conduct) Rules is valid.
(1) Save as provided in sub-rule (3), no government servant shall, except with previous
sanction of the government give evidence in connection with any enquiry conducted by
any person, committee or authority.
(2) Where any sanction has been accorded under sub-rule (1), no government servant giving
such evidence shall criticize the police or any action of the Central Government or of a
State Government.
(c) evidence given at any departmental enquiry ordered by authorities subordinate to the
government.” 3
3
www. Google.com
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DISCIPLINARY ACTION PROCEDURE:
1. The manager or other officer authorized by him in this behalf shall give to the employee
a charge sheet clearly setting forth the misconduct charged & the circumstances
appearing against him & requiring his explanation.
2. The employee shall be given for submitting his explaination a period of atleast 24 hrs if
he is charged with the minor misconduct & at least 72 hrs if he is charged with a major
misconduct.
3. An employee shall be allowed to defend by himself for the representative of the
employee , if he so desires.
4. Except in case where he admits the charge leveled against him the employee shall be
permitted to produce witness in the defence & cross examination any witness on whose
evidence the charge rests.
5. An order of punishment shall be in writing & shall be issued over the signature of the
manager or other officer authorized under standing order.
6. A copy of the order passed awarding the punishment shall be given to the employee.
7. In case of an employee other than the one belonging to the clerical, technical or
supervisor staff the manager can suspend him pending enquiry in to an alleged major
misconduct for the period not exceeding 4 days.
8. The manager may suspend clerical , Technical or supervisory employee for the period of
3 months pending enquiry into the major misconduct alleged against him.
9. The order of suspension shall be in writing & may take effect immediately on
communication thereof to the employee. If the action is taken within a period of 6
months then the amount of wages for the period of suspension shall be payable in full.
Note : No punishment shall be imposed on the employee unless proved guilty of
misconduct in an enquiry :
10. If on enquiry , the order is confirmed or the period of suspension reduced the employee
shall be deemed to be absent from the duty for the period of suspension & shall not be
entitled to any wage for such period. If however ,the order is rescinded the employee
shall be deemed to be on duty during the full period of suspension & shall be entitled to
the same wages as he would have received if he had not been suspended.
11. Provided that if the enquiry is not complete within 4 days from the date of submission of
explanation, the employee shall be entitled to the full wages until the completion of the
enquiry from the date of submission of his explanation.
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DETERMINE PROBABLE LEVEL OF MISCONDUCT
Once the likely level of misconduct has been determined, the employer will be able to
determine what action to take next.
The nature of the misconduct will be obvious in some occasions, but as the disciplinary
policy will only include the type of conduct that could fall into each category, it will be
necessary for an employer to make a reasonable judgement in many cases of suspected
misconduct.
These will be determined according to the nature of the company, as some matters may be
more important in some workplaces, and a failure to follow these requirements could be more
of a disciplinary offence in these circumstances.
• Minor (breaches of the rules or required standards, but not of an nature serious enough
to warrant dismissal or more formal action initially)
o Poor Time-keeping
o Personal use of telephones, etc
o Regular or unauthorised absences
o Failure to act on a reasonable instruction
o Poor performance
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www.google.com
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• Gross (breaches of the rules or required standards of a nature serious enough to
warrant dismissal in all instances)
o Serious insubordination
o Theft or Fraud
o Violence or bullying
o Serious breach of confidence
o Serious neglect of health & safety procedures
Repeated offences of minor misconduct may also be treated as serious misconduct. However,
it’s important to remember, this is misconduct for which there have been charges brought
against the employee – informal action (when formal disciplinary charges are not applied)
does not count, and it is only repeated minor misconduct for which charges has been brought
when repeated minor misconduct should be treated as serious misconduct.
In most cases of minor misconduct, the employee may have had no intention of misconduct,
and may not even have realised their actions were misconduct.
Once the area of concern has been identified, it will often be possible to deal with this
through appropriate support – for performance or attendance issues, either providing more
training or making reasonable adjustments in the workplace that could help improve
attendance.
Whatever the outcome of the disciplinary process – whether summary dismissal (dismissal on
the spot), dismissal with notice (serve out the notice period before the dismissal takes effect),
a lesser disciplinary penalty, or no disciplinary penalty – the employer has a responsibility to
their employee, and should ensure appropriate support is provided.
If you have decided to summarily dismiss, you should ensure the employee is able to gather
any personal belongings in a manner that causes the least difficulties. This may involve a
supportive approach as they return to their workplace, but as this will often be in full view of
colleagues, it would often be better to arrange a quieter time to arrange this if practical.
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Advise Employee of Potential Misconduct
As you have determined that there is possible or probable misconduct, it is only appropriate
you alert the employee to this. Natural justice & good employment relations require you to
give the employee notice of the issues you suspect they are guilty of; any concerns that this
notice will allow an employee to prepare an excuse or otherwise hide the facts, or adjust their
conduct should not deter this.
Consider Suspension
During the disciplinary process, employers will need to actively consider whether suspension
is appropriate. This decision does not need to be taken at the start of the process, it can be
reached at any stage that it seems appropriate, if information comes to light that justifies the
same.
Formal Investigation
A charge of minor misconduct will not require an investigation as intense as a charge of gross
misconduct, although the employer should still be satisfied they have investigated sufficiently
to hold a reasonable view of what happened. A charge of gross misconduct will often require
the most intense investigation – this could justify dismissal, even as a first offence, so it’s
important the employer has reasonable grounds to support this action – although even then, in
some instances this could be brief if the evidence available is strong & the employee does not
offer a convincing explanation for their conduct. It is normally preferable wherever possible
to have the investigation conducted independently – the manager that will make any decision
based on the findings of the investigation should, wherever possible, arrange for another
manager or someone external to gather the facts impartially, and present these in a balanced
manner: remember, the investigation is intended to gather facts, not make or influence the
final decisions.
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Once an investigation has been concluded, the employer should decide what action to take
against the employee. This will either be to treat the matter as minor misconduct that can be
dealt with by an informal discussion; to proceed with disciplinary charges against the
employee (in these cases, employers should again consider whether suspension is
appropriate); or to conclude that there is insufficient evidence to proceed.
If an employer holds a reasonably based view that there is a disciplinary charge to answer,
the full details of this should be set-out in writing to the employee. The letter should also
invite the employee to a disciplinary meeting, and fully explain their rights in regard to this.
Disciplinary Meeting
It will be important, even if cases for which the employee does not attend, to proceed with a
disciplinary hearing. This will typically involve a minuted record that the managers were
present, and considered the investigation & any other information available to them, and also
decided whether to proceed on the basis of that, or give the employee a further opportunity to
attend a meeting (providing the manager has been flexible & given the employee a reasonable
opportunity to attend a meeting, giving a further opportunity will not normally be necessary).
Decision
The employer should reach their decision only on the facts of the case, as far as reasonably
established. It is important not to allow prejudices or other suspicions to influence the
decision-making. Employers should remember always to act consistently: there will be
unique elements to any case, but in cases with predominantly the same issues, any actions or
penalty should be similar.
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The employer should consider the current record of the employee in making any decision: a
disciplinary warning will normally be exhausted after a period of time, so unless current these
should not be considered in any decision.
Appeal
The appeals process is not an opportunity for the employee to present new evidence, but for
the employer to consider whether the original process was fair & reasonable in all the
circumstances. The appeal should be set out in writing, and should give clear details of what
is being appealed – the findings, the disciplinary penalty, or both.
Final Outcome
The employee will have no further appeal internally at this stage, so before this final decision
is reached, the employer should satisfy themselves that all procedures have been properly &
fully followed; the disciplinary penalty is appropriate in the circumstances; and they would
be confident in defending this at an employment tribunal in case the employee elect to take a
claim.
The final outcome should never be pre-determined, but will be a decision reached when all
the facts have been considered in a balanced manner. After the appeal, it could be the case
that the original decision is upheld, the decision is set aside, or the decision is substituted with
an alternative decision. 5
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Services under the State – Justice M Rama Jois
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DISCIPLINARY RULES AND PROCEDURES FOR MISCONDUCT
Objective
The objective of this procedure is to give employees the opportunity to improve their conduct
or performance. It identifies who has authority to take disciplinary action and aims to ensure
that employees are protected against unjustifiable or inconsistent disciplinary action. It also
identifies the type of offence which would result in disciplinary action being taken, what that
action would be and what further action would result if there is no improvement or a
recurrence takes place.
Informal Action
Cases of minor misconduct or unsatisfactory performance may be dealt with informally. The
employer may have a quiet word of caution or advice and encouragement with the employee
in order to improve an employee’s conduct or performance. This informal approach may be
used in dealing with problems quickly and confidentially. There will, however be situations
where matters are more serious or where this informal approach has been tried but is not
working. In these circumstances, the employer will use the formal procedure.
1. No disciplinary action shall be taken until there has been a full investigation into any
alleged incident.
2. The employee has the right to receive, prior to disciplinary hearings:
• A written statement of the alleged misconduct; and
• Particulars on the basis for the allegation.
3. The employee has the right to reasonable opportunity, prior to disciplinary hearings, to
consider their responses to the information provided on the allegation.
4. The employee will be entitled (where reasonably requested) to be accompanied at any
disciplinary or appeal hearing by a fellow worker or Trade Union Official (who may be
either a full-time official employed by a union or a lay union official who has been
reasonably certified in writing by his or her union as having experience of, or as having
received training in, acting as a worker’s companion).
5. The employee must take all reasonable steps to attend the disciplinary and appeal
hearings.
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6. The employer will ensure that the disciplinary rules and procedures are applied fairly
and consistently.
7. The employer will ensure that:-
• All steps under the procedure are taken without unreasonable delay;
• The timing and location of all hearings are reasonable;
• Hearings are conducted in a manner which enables employees to explain their cases;
• Disciplinary appeal hearings will be conducted, as far as is reasonably
practicable, by a more senior manager than the manager who took the disciplinary
action being appealed. This does not apply where the most senior manager attended the
disciplinary hearing at which the decision was taken to take the disciplinary action
being appealed.
8. Once warnings have expired they will be erased from the employee’s personal record.
9. The employer will keep written records during the disciplinary process. These will
include the complaint against the employee, notes taken during the hearings and
appeals, findings and actions taken, details of the appeal and any other information
relevant to the process.
10. The employer will take all reasonable steps to ensure that confidentiality is maintained
throughout the process.
11. All warnings will clearly state the misconduct concerned and clearly indicate what the
eventual outcome will be if there is no improvement on the employee’s part or a
recurrence takes place. Warnings normally relate to the same or similar misconduct and
are not generally transferable between different types of misconduct. However, where a
number of warnings are called for in respect of different types of misconduct this will
entitle management to review the employee’s overall suitability for continued
employment and if necessary to issue a final general warning irrespective of the
offence.
12. Precautionary Suspension: In certain cases, for example in cases involving gross
misconduct, where relationships have broken down or there are risks to the employer’s
property or responsibilities to other parties, consideration will be given to a brief period
of suspension with full pay whilst unhindered investigation is conducted. The employer
will also consider alternative actions which would be more acceptable to the employee
yet serve the same purpose as a suspension.
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FORMAL PROCEDURE
When taking formal disciplinary action, the employer will comply with the Statutory
Procedures by ensuring that the following steps are taken at all stages of the formal
disciplinary process.
Step 1 Statement of grounds for action and invitation to meeting : The employer will provide
to the employee a written statement of the alleged misconduct which has led to the
consideration of formal disciplinary action or dismissal. The employer will invite the
employee to a hearing to discuss the issue.
Step 2 Meeting: Prior to the hearing the employer will supply the basis of the allegation.
After the meeting the employer will inform the employee of the decision and offer the
right to appeal.
Step 3 Appeal : If the employee wishes to appeal he or she will inform the employer within 5
working days. The employer will invite the employee to a further hearing to discuss
the appeal. The final decision will be communicated to the employee.
If the alleged breach falls within the minor misconduct category the employer will follow the
formal procedure outlined above and the following action will be taken if the employer is
satisfied that an offence has occurred:
Stage 1 You will be given a verbal warning. It will be recorded and retained on file for a
period of 6 months.
Stage 2 If the same or similar offence is repeated within 6 months you will be given a first
written warning. It will be recorded and retained on file for a period of 12
months.
Stage 3 If the same or similar offence is repeated within 12 months you will be given a
final written warning. This will contain a clear notice that a repeat of the
offence within 12 months will result in dismissal.
Stage 4 If the same or similar offence is repeated within 12 months you will be dismissed.
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STEPS FOR MAJOR MISCONDUCT
If the alleged breach falls within the major misconduct category the employer will follow the
formal procedure as outlined earlier. If the employer is satisfied that an offence has occurred
you will receive a final written warning which will contain clear notice that a repeat of the
offence within 12 months will result in dismissal.
Gross Misconduct
If the alleged breach falls within the gross misconduct category the employer will follow the
formal procedure as outlined earlier. If the employer is satisfied that an offence has occurred
the employee will be dismissed summarily: i.e. without notice and without wages-in-lieu of
notice.
Appeals
Where an employee feels that action taken at an earlier stage under this procedure is
unjustified or unfair, there shall be the right of appeal. All appeals must be made in writing to
within 5 working days of being informed of the disciplinary sanction. Appeal hearings will be
held within 5 working days of receiving the notification of appeal. The employee has the
right to be accompanied at the appeal hearing. The result of the appeal hearing will be
notified to the employee within 5 working days in writing. 6
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CONSTITUTION OF INDIA WITH REFERENCE TO DISCIPLINARY
PROCEEDING FOR MISCONDUCT
Constitution of India, Articles 311, 226 and 227--Validity of removal for misconduct.--
Where the services of petitioner was terminated on account of his committing serious acts of
misconduct such as abusing and beating superior officers, threatening them of dire
consequences, making inflammatory speeches, preaching violence, use of force against
management executives, man –handling his superiors with the help of his colleagues,
instigating co-workmen to resort to strike and violating the terms of settlement. The
Management after holding a domestic enquiry gave cogent reasons for reaching at the
conclusions that the workman deserves to be dismissed with immediate effect. All the
charges have been proved before the Tribunal by oral as well as documentary evidence. Held
that the award of Tribunal upholding action of management and holding that the dismissal
order was justified cannot be termed as suffering from error of law apparent on face of
record. The question of victimization on account of union activities did not arise. The
petitioner had been rightly dismissed on account of proven acts of misconduct.--Anil Kumar
v. Industrial Tribunal-cum-Labour Court, Gurgaon & others, 2002(1) SLR 760 (P & H).
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prescribed period, therefore no relief was given by the respondents. Held that no injustice was
done to the appellant by the action of the respondent after time limit can not be faulted.—
Major Aroon Kumar Sinha v. Union of India and Ors., 2002(1) SLJ 57 (SC).
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Constitution of India, Article 311—West Bengal State Electricity Board Service
Regulations, Regulation 63(b)—Charge sheet issued before retirement—Denial of
inspection of documents—Natural justice.
A charge-sheet was issued just 11 days before the date of his retirement. The petitioner
requested Disciplinary Authority to allow inspection of certain documents and also requested
that he be granted 30 days time for preparation and submission of written statement of
defence after inspection of documents but he was denied inspection of relevant documents.
Held that the Disciplinary Authority had not only acted in violation of Regulation 63(b) of
Regulations but also disclosed its biased attitude towards the petitioner by appointing Enquiry
Officer and Presenting Officer even before receipt of petitioner’s reply to the charge-sheet.
The Disciplinary Authority was totally biased against the petitioner and in order to harass the
petitioner refused to accept the findings of enquiry officer as said findings were in favour of
the petitioner, hence the petition was allowed and impugned order quashed.—Adya Nath De
v. West Bengal State Electricity Board, 2002(1) SLR 633 (Calcutta).
Where compulsory retirement was challenged his services was reviewed of at 55, 56 and 57
and was advised to improve each time. As he was adjudged average, he was retired under
Rule 56(j) held that there was no illegality in retiring him compulsorily.—K.C. Sethi v. The
Registrar General, Supreme Court of India, 2002(1) SLJ 132 (Delhi).
Mistake in retirement.—Where the petitioner had joined boy service during 1948 and
regular service in 1950. By mistake boy service was treated as regular and he was discharged
in 1963. No pension was paid as service was less than 15 years. Normally he could have
worked upto 40 years of age. Held he cannot be made to suffer for the mistake of authorities.
He was allowed pension w.e.f. 1996 e.g. 3 years prior to filling the petition.—Ajit Singh v.
Union of India, 2002(1) SLJ 188 (Delhi).
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Termination—Regularisation.- The Supreme Court had directed in 1990 to adjust the
Researchers against available projects and not to engage further project-wise. In the instant
case the respondent still went on engaging project-wise, therefore AIIMS sought to terminate
their services. The petitioners were willing to work on any project as the project was an on
going activity in AIIMS. Under these circumstances the AIIMS was directed not to terminate
their services. But it was however for AIIMS to decide which project was useful.—Om
Parkash v. The Director, AIIMS (Delhi), 2002(1) SLJ 46 (Delhi).
7
Service Laws By P.K.Majumdar
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CONFIDENTIAL REPORT
Provided further that a confidential report may not be written in such cases as may be
specified by the Central Government, by general or special order.
1. A confidential report shall also be written when either the reporting authority or the
member of the service reported upon relinquishes charge of the post, and, in such case, it
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shall be written at the time of relinquishment of his charge or ordinarily within one month
thereafter :
2. Provided that a confidential report may not be written in such cases as, may be specified
by the Central Government, by general or special order.
3. Where more than one confidential reports are written on a member of the service during
the course of a financial year or a calendar year, as the case may be, each such report shall
indicate the period to which it pertains.
4. Where the reporting authority has not seen, and the reviewing authority has seen, the
performance of a member of the service for at least three months during the period for
which the Confidential report is to be written, the Confidential report of any such period
shall be written by the reviewing authority, and where, both the reporting authority and
the reviewing authority have not seen, and not the accepting authority, has seen, the
performance as aforesaid of any such member during any such period Confidential Report
shall be written by the accepting authority.
5. Where the authority writing then Confidential report under sub-rule (2) or sub-rule (4) is a
Government servant, such report shall be written before he retires from the service.
6. Where the reporting authority, the reviewing authority and the accepting authority, have
not seen the performance of a member of the service for at least three months during the
period for which the report is to be written, an entry to that effect shall be made in the
confidential report for any such period by the Government.
7. Notwithstanding, anything contained in sub-rules (1), (2) and (4), it shall not be
competent for the reporting authority, the reviewing authority, or the accepting authority
as the case may be, where the authority writing the confidential Report is not a
Government servant, to write a confidential report after he demits office.
Explanation.—For the purpose of this rule, a Minister shall not be treated as having demitted
office if he continues to be a Minister in the Council of Ministers with a different portfolio, or
in the Council of Ministers immediately reconstituted after the previous Council of Minister
of which he was a Minister with the same or a different portfolio.
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CONCLUSION AND SUGGESTIONS
If employers fail to deal with problem employees, negative effects on other employees and
work groups may result. Some common disciplinary issues caused by problem employees
include absenteeism, tardiness, productivity deficiencies, pilfering, alcoholism,
insubordination, misuse of equipments and other company resources, and negligence. The
goal of discipline is behavior modification, that is, to modify unacceptable behavior and
misconduct.
In the event of a breach of the employer’s rules disciplinary hearings and appeals should be
conducted by the appropriate disciplinary authority as follows: -
a. Written Discipline Policy - Clearly written rules that address aspects of the job such as
dress codes, working hours, breaks, personal phone calls and use of emails and other
common disciplinary situations, along with expected disciplinary actions for disregarding
company rules or policies to ensure the employees responsibility for good behaviour
(i) Every employee is briefed to ensure that the employee is aware and understands the
discipline policy during a orientation programme. Some companies would ensure that the
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employee acknowledges that he has read and understood the discipline policy. An
employee who knows of what is expected of him, on the job, will perform better.
(ii) Every Supervisor/Line Leader/ Manager should also be trained in the discipline policy,
process, procedures and the required documentation in handling misconducts, when they
are promoted or when they join the company. They should also have a good
understanding on the minor and major misconducts in the environment which they are in
and the respective disciplinary measures.
c. Progressive Discipline - Discipline works best if it is progressive and the employee can
see this progression. Instead of doing nothing until a situation is bad and then coming up with
harsh discipline action, supervisors should counsel and fill an incident report form about the
misconduct when it is still minor. Where an employee repeats the minor misconduct,
companies will take progressive disciplinary action starting with verbal warning and/or
counselling, issuance of a warning letter right up to dismissal. In this approach, discipline
serves first to teach and correct problems, before it becomes a means of punishment.
However if it is major misconduct, companies will give an employee "a right to be heard" at
a Domestic Inquiry before dismissing an employee proven to have committed major
misconduct.
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BIBLIOGRAPGY
6. www. Yahoo.com
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