LCD Monitor

User Manual

24P2C

www.aoc.com
©2020 AOC.All Rights Reserved
1
Safety.................................................................................................................................................................................... 1
National Conventions................................................................................................................................................. 1
Power......................................................................................................................................................................... 2
Installation.................................................................................................................................................................. 3
Cleaning..................................................................................................................................................................... 4
Other.......................................................................................................................................................................... 5

Setup..................................................................................................................................................................................... 6
Contents in Box.......................................................................................................................................................... 6
Setup Stand & Base................................................................................................................................................... 7
Adjusting Viewing Angle............................................................................................................................................. 8
Connecting the Monitor.............................................................................................................................................. 9
Wall Mounting.......................................................................................................................................................... 10
Adaptive-Sync function.............................................................................................................................................11

Adjusting.............................................................................................................................................................................. 12
Hotkeys.................................................................................................................................................................... 12
OSD Setting............................................................................................................................................................. 14
Luminance.................................................................................................................................................... 15
Color Setup................................................................................................................................................... 16
Picture Boost................................................................................................................................................ 17
OSD Setup.................................................................................................................................................... 18
Game Setting................................................................................................................................................ 19
Extra............................................................................................................................................................. 20
Exit................................................................................................................................................................ 21
LED Indicator........................................................................................................................................................... 21

Troubleshoot........................................................................................................................................................................ 22

Specification........................................................................................................................................................................ 23
General Specification............................................................................................................................................... 23
Preset Display Modes.............................................................................................................................................. 24
Pin Assignments....................................................................................................................................................... 25
Plug and Play........................................................................................................................................................... 26

i
Safety
National Conventions
The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These
blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings
may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the
warning is mandated by regulatory authority.

1
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the
type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit
only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an
electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of
the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the
monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured
receptacles marked between 100-240V AC, Min. 5A.

The wall socket shall be installed near the equipment and shall be easily accessible.

2
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use
mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric
shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the
stand:

Installed with stand

Installed with stand
12 inches
30cm

4 inches
4 inches
4 inches 10cm
10cm
10cm

Leave at lease this

space around the set

3
Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent
which will cauterize the product cabinet.

When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it
will scratch the screen surface.

Please disconnect the power cord before cleaning the product.

4
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a
Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

5
Setup
Contents in Box

* *

CD Manual Warranty Card Stand Base

* * * *

Power Cable DP Cable HDMI Cable USB Cable USB-C Cable

Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch
office for confirmation.

6
Setup Stand & Base
Please setup or remove the base following the steps as below.

Setup:

Remove:

7
Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own
preference.
Hold the stand so you will not topple the monitor when you change the monitor’s angle.
You are able to adjust the monitor as below:

NOTE:

Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

8
Connecting the Monitor
Cable Connections In Back of Monitor and Computer:

9
10

3 5 7
1 2 4 6 8

1. Power
2. DP
3. HDMI
4. USB C
5. USB-PC(USB upstream)
6. USB3.2 Gen1
7. USB3.2 Gen1+charging
8. Earphone
9. USB3.2 Gen1
10. USB3.2 Gen1

Connect to PC

1. Connect the power cord to the back of the display firmly.

2. Turn off your computer and unplug its power cable.
3. Connect the display signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your display into a nearby outlet.
5. Turn on your computer and display.
If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
To protect equipment, always turn off the PC and LCD monitor before connecting.

9
Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.

This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure.
Follow these steps:
1. Remove the base.
2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of
the monitor.
4. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on
attaching it to the wall.

Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official department of
AOC.

10
Adaptive-Sync function
1. Adaptive-Sync function is working with DP/HDMI
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
• Radeon™ RX Vega series
• Radeon™ RX 500 series
• Radeon™ RX 400 series
• Radeon™ R9/R7 300 series （R9 370/X, R7 370/X, R7 265 except）
• Radeon™ Pro Duo (2016)
• Radeon™ R9 Nano series
• Radeon™ R9 Fury series
• Radeon™ R9/R7 200 series (R9 270/X, R9 280/X except)

11
Adjusting
Hotkeys

1 2 3 4 5
1 Source/Exit

2 Clear Vision/<

3 Volume/>

4 Menu/Enter

5 Power

Power
Press the Power button to turn on the monitor.

Menu/Enter
When there is no OSD, Press to display the OSD or confirm the selection.

Volume
When there is no OSD, Press > Volume button to active volume adjustment bar, Press < or > to adjust volume.

Source/Exit
When the OSD is closed, press Source/Exit button will be Source hot key function.

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Clear Vision
1. When there is no OSD, Press the “ <” button to activate Clear Vision.
2. Use the “ <” or “>” buttons to select between weak, medium, strong, or off settings. Default setting is always “off”.

3. Press and hold “ <” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision Demo: on”
will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message will disappear. Press
and hold “ <” button for 5 seconds again, Clear Vision Demo will be off.

Clear Vision function provides the best image viewing experience by converting low resolution and blurry images into
clear and vivid images.

13
OSD Setting

Basic and simple instruction on the control keys.

Luminance Color Setup Picture Boost OSD Setup Game Setting Extra Exit

Contrast 50 Gamma Gamma 1

Brightness 90 DCR Off

Eco mode Standard HDR Mode Off

1). Press the MENU-button to activate the OSD window.

2). Press < or > to navigate through the functions. Once the desired function is highlighted, press the MENU-button to
activate it, press < or > to navigate through the sub-menu functions. Once the desired function is highlighted, press
MENU-button to activate it.
3). Press < or > to change the settings of the selected function. Press AUTO–button to exit. If you want to adjust any
other function, repeat steps 2-3.
4). OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press
power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button while the monitor is off
and then press power button to turn the monitor on.

Notes:

1). If the product has only one signal input, the item of “Input Select” is disable to adjust.
2). DCR, Color Boost and Picture Boost, for these states that only one state can exist 

14
Luminance

Luminance Color Setup Picture Boost OSD Setup Game Setting Extra Exit

Contrast 50 Gamma Gamma 1

Brightness 90 DCR Off

Eco mode Standard HDR Mode Off

Contrast 0-100 Contrast from Digital-register.

Brightness 0-100 Backlight Adjustment

 Standard Standard Mode

 Text Text Mode

 Internet Internet Mode

Eco mode  Game Game Mode

 Movie Movie Mode

 Sports Sports Mode

Reading Reading Mode

Gamma1 Adjust to Gamma 1

Gamma Gamma2 Adjust to Gamma 2

Gamma3 Adjust to Gamma 3

Off Disable dynamic contrast ratio

DCR
On Enable dynamic contrast ratio

OFF

HDR Picture
HDR Mode Adjust HDR Mode.
HDR Movie

HDR Game

Note:
When “HDR Mode” is set to “non-off”, the items “Contrast”, “Brightness”, “Gamma” cannot be adjusted.

15
Color Setup

Color Setup Picture Boost OSD Setup Game Setting Extra Exit Luminance

Color Temp. User Red 50

DCB Mode Off Green 50

DCB Demo Off Blue 50

Warm Recall Warm Color Temperature from EEPROM.

Normal Recall Normal Color Temperature from EEPROM.
Color Temp. Cool Recall Cool Color Temperature from EEPROM.
sRGB Recall SRGB Color Temperature from EEPROM.
User Restore Color Temperature from EEPROM.
Full Enhance On or Off Disable or Enable Full Enhance Mode
Nature Skin On or Off Disable or Enable Nature Skin Mode
Green Field On or Off Disable or Enable Green Field Mode
DCB Mode
Sky-blue On or Off Disable or Enable Sky-blue Mode
AutoDetect On or Off Disable or Enable AutoDetect Mode
Off On or Off Disable or Enable Off Mode
DCB Demo On or Off Disable or Enable Demo
Red 0-100 Red gain from Digital-register.
Green 0-100 Green gain from Digital-register.
Blue 0-100 Blue gain from Digital-register.

Note:
When “HDR Mode” under “Luminance” is set to “non-off”, all items under “Color Setup” cannot be adjusted.

16
Picture Boost

Picture Boost OSD Setup Game Setting Extra Exit Luminance Color Setup

Bright Frame off Brightness 50 H. Position 0

Frame Size 14 Contrast 50 V. Position 0

Bright Frame on or off Disable or Enable Bright Frame

Frame Size 14-100 Adjust Frame Size
Brightness 0-100 Adjust Frame Brightness
Contrast 0-100 Adjust Frame Contrast
H. position 0-100  Adjust Frame horizontal Position
V. position 0-100  Adjust Frame vertical Position

Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
When “HDR Mode” under “Luminance” is set to “non-off”, all items under “Picture Boost” cannot be adjusted.

17
OSD Setup

OSD Setup Game Setting Extra Exit Luminance Color Setup Picture Boost

Language English H. Position 50 Transparence 25

Timeout 10 V. Position 0 Break Reminder Off

USB Off USB Selection Auto

Language Select the OSD language

Timeout 5-120 Adjust the OSD Timeout

For model need to turn on/off USB power during

USB on or off
power saving

H. Position 0-100 Adjust the horizontal position of OSD

V. Position 0-100 Adjust the vertical position of OSD

*Auto : switch with display input source

Auto /USB C/ USB
USB Selection *USB C / USB up : fix up stream not change with
up
input source
Transparence 0-100 Adjust the transparence of OSD

Break reminder if the user continuously work for

Break Reminder on or off
more than 1hrs

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Game Setting

Game Setting Extra Exit Luminance Color Setup Picture Boost OSD Setup

Game Mode Off Game Color 10 Adaptive-Sync Off

Shadow Control 50 LowBlue Mode Off Frame Counter Off

Overdrive Off DialPoint Off

For playing FPS (first Person Shooters) games.

FPS
Improves dark theme black level details.
For playing RTS (Real Time Strategy). Improves the
RTS
image quality.
For playing Racing games, Provides fastest response
Racing
time and high color saturation.
Game Mode
Gamer 1 User’s preference settings saved as Gamer 1.

Gamer 2 User’s preference settings saved as Gamer 2.

Gamer 3 User’s preference settings saved as Gamer 3.

OFF No optimization by Smart image game
Shadow Control Default is 50, then end-user can adjust
from 50 to 100 or 0 to increase contrast for clear picture.
1. If picture is too dark to be saw the detail clearly,
Shadow Control 0-100
adjusting from 50 to100 for clear picture.
2. If picture is too white to be saw the detail clearly,
adjusting from 50 to0 for clear picture
Weak
Medium
Overdrive Adjust the response time.
Strong
Off
Game Color will provide 0-20 level for adjusting
Game Color 0-20
saturation to get better picture.
Reading / Office
Decrease blue light wave by controlling color
Low Blue Mode / Internet /
temperature.
Multimedia / Off
The“Dial Point”function places an aiming indicator in the
center of screen for helping gamers to play First Person
DialPoint On/Off
Shooter (FPS) games with an accurate and precise
aiming.

Adaptive-Sync On/Off Adjust the Adaptive-Sync

Off / Right-up /
Frame Counter Right-Down / Left- Display V frequency on the corner selected
Down / Left-Up

Note:
 hen “HDR Mode” under “Luminance” is set to “non-off”, the items “Game Mode”, “Shadow Control”, “Game Color”, “Low
W
Blue Mode” cannot be adjusted.

19
Extra

Extra Exit Luminance Color Setup Picture Boost OSD Setup Game Setting

Input Select Auto DDC/CI Yes Resolution : 1920(H)X1080(V)

Off Timer 00 Reset No H. Frequency : 67KHz

Image Ratio Wide V. Frequency : 60Hz

Input Select Select Input Signal Source

Off timer 0-24hrs Select DC off time

Wide
Image Ratio Select image ratio for display.
4:3

DDC/CI yes or no Turn ON/OFF DDC/CI Support

yes or no Reset the menu to default.

Reset (ENERGY STAR® available for selective
ENERGY STAR® or no models.)

20
Exit

Exit Luminance Color Setup Picture Boost OSD Setup Game Setting Extra

Exit Exit the main OSD

LED Indicator

Status LED Color

Full Power Mode White

Active-off Mode Orange

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Troubleshoot
Problem & Question Possible Solutions
Make sure the power button is ON and the Power Cord is properly
Power LED Is Not ON
connected to a grounded power outlet and to the monitor.
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the VGA cable)
Check the VGA cable connection. 
(Connected using the HDMI cable)
Check the HDMI cable connection. 
(Connected using the DP cable)
Check the DP cable connection. 
* VGA/HDMI/DP input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
No images on the screen If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows 7/8/10) and then change the
frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see “Input Not Supported” on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Picture Is Fuzzy & Has
Make sure you are not using an extension cable or switch box. We
Ghosting Shadowing Problem
recommend plugging the monitor directly to the video card output connector
on the back.
Move electrical devices that may cause electrical interference as far away
Picture Bounces, Flickers Or
from the monitor as possible.
Wave Pattern Appears In The
Use the maximum refresh rate your monitor is capable of at the resolution
Picture
you are using.
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor’s video cable is properly connected to the computer.
Monitor Is Stuck In Active Off-
Inspect the monitor’s video cable and make sure no pin is bent.
Mode”
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
Inspect the monitor’s video cable and make sure that no pin is damaged.
colors (RED, GREEN, or
Make sure the monitor’s video cable is properly connected to the computer.
BLUE)
Screen image is not centered
Adjust H-Position and V-Position or press hot-key (AUTO).
or sized properly
Picture has color defects
Adjust RGB color or select desired color temperature.
(white does not look white)
Horizontal or vertical Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS.
disturbances on the screen Press to auto-adjust.
Please refer to Regulation & Service Information which is in the CD manual
Regulation & Service or www.aoc.com (to find the model you purchase in your country and to find
Regulation & Service Information in Support page.)

22
Specification
General Specification
Model name 24P2C
Driving system TFT Color LCD
Viewable Image Size 60.47 cm diagonal
Panel Pixel pitch 0.2745mm(H) x 0.2745mm(V)
Video HDMI lnterface & DP Interface
Separate Sync H/V TTL
Display Color 16.7M Colors
Horizontal scan range 30-85kHz
Horizontal scan Size(Maximum) 527.04 mm
Vertical scan range 48-75Hz
Vertical Scan Size(Maximum) 296.46 mm
Optimal preset resolution 1920x1080@60Hz
Max resolution 1920x1080@75Hz
Plug & Play VESA DDC2B/CI
Others
Input Connector HDMI/DP/USB
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, TMDS
Output Connector Earphone out
Power Source 100-240V~, 50/60Hz,1.5A
Typical(Brightness = 90,Contrast = 50) 23W
Power Consumption Max. (brightness = 100, contrast =100) ≤ 135W
Power saving ≤ 0.5W
Physical Connector Type HDMI/DP/USB/Earphone out
Characteristics Signal Cable Type Detachable
Operating 0°~ 40°
Temperature
Non-Operating -25°~ 55°
Operating 10% ~ 85% (non-condensing)
Environmental Humidity
Non-Operating 5% ~ 93% (non-condensing)
Operating 0~ 5000 m (0~ 16404ft )
Altitude
Non-Operating 0~ 12192m (0~ 40000ft )

23
Preset Display Modes

HORIZONTAL VERTICAL
STANDARD RESOLUTION
FREQUENCY(kHz) FREQUENCY(Hz)
VGA 640x480@60Hz 31.469 59.94
VGA 640x480@72Hz 37.861 72.809
VGA 640x480@75Hz 37.5 75
SVGA 800x600@56Hz 35.156 56.25
SVGA 800x600@60Hz 37.879 60.317
SVGA 800x600@75Hz 46.875 75
XGA 1024x768@60Hz 48.363 60.004
XGA 1024x768@70Hz 56.476 70.069
XGA 1024x768@75Hz 60.023 75.029
SXGA 1280x1024@60Hz 63.981 60.02
SXGA 1280x1024@75Hz 79.976 75.025
WXGA+ 1440x900@60Hz 55.935 59.887
WXGA+ 1440x900@60Hz 55.469 59.901
WSXGA 1680x1050@60Hz 65.29 59.954
WSXGA 1680x1050@60Hz 64.674 59.883
FHD 1920x1080@60Hz 67.5 60
FHD 1920x1080@75Hz 83.895 74.973
IBM MODES
DOS 640x350@70Hz 31.469 70.087
DOS 720x400@70Hz 31.469 70.087
MAC MODES
XGA 1024x768@75Hz 60.241 74.927

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Pin Assignments

19-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA

20-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name

1 ML_Lane 3 (n) 11 GND
2 GND 12 ML_Lane 0 (p)
3 ML_Lane 3 (p) 13 CONFIG1
4 ML_Lane 2 (n) 14 CONFIG2
5 GND 15 AUX_CH(p)
6 ML_Lane 2 (p) 16 GND
7 ML_Lane 1 (n) 17 AUX_CH(n)
8 GND 18 Hot Plug Detect
9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR

25
Plug and Play
Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor
to inform the host system of its identity and, depending on the level of DDC used, communicate additional information
about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the
DDC2B channel.

26