LCD Monitor User Manual

CU34G2/CU34G2X English LED backlight

1
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©2019 AOC. All Rights Reserved.
Safety.................................................................................................................................................................................... 1
National Conventions................................................................................................................................................. 1
Power......................................................................................................................................................................... 2
Installation.................................................................................................................................................................. 3
Cleaning..................................................................................................................................................................... 4
Other.......................................................................................................................................................................... 5

Setup..................................................................................................................................................................................... 6
Contents in Box.......................................................................................................................................................... 6
Setup Base................................................................................................................................................................. 7
Adjusting Viewing Angle............................................................................................................................................. 8
Connecting the Monitor.............................................................................................................................................. 9
Freesync function..................................................................................................................................................... 10

Adjusting...............................................................................................................................................................................11
Hotkeys.....................................................................................................................................................................11
OSD Setting............................................................................................................................................................. 12
Luminance.................................................................................................................................................... 13
Color Setup................................................................................................................................................... 14
Picture Boost................................................................................................................................................ 15
OSD Setup.................................................................................................................................................... 16
PIP Setting.................................................................................................................................................... 17
Game Setting................................................................................................................................................ 18
Extra............................................................................................................................................................. 19
Exit................................................................................................................................................................ 20
LED Indicator........................................................................................................................................................... 21

Troubleshoot........................................................................................................................................................................ 22

Specification........................................................................................................................................................................ 23
General Specification............................................................................................................................................... 23
Preset Display Modes.............................................................................................................................................. 24
Pin Assignments....................................................................................................................................................... 25
Plug and Play........................................................................................................................................................... 26

i
Safety
National Conventions
The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These
blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings
may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the
warning is mandated by regulatory authority.

1
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the
type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit
only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an
electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of
the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the
monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured
receptacles marked between 100-240V AC, Min. 5A.

The wall socket shall be installed near the equipment and shall be easily accessible.

2
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use
mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric
shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the
stand:

Installed with stand

Installed with stand
12 inches
30cm

4 inches
4 inches
4 inches 10cm
10cm
10cm

Leave at lease this

space around the set

Please purchase a suitable wall mount to avoid the lack of distance between the back signal cable and the wall.

3
Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent
which will cauterize the product cabinet.

When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it
will scratch the screen surface.

Please disconnect the power cord before cleaning the product.

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Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a
Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

5
Setup
Contents in Box

* *

CD Manual Warranty card Stand Base

* * * *

Power Cable USB Cable HDMI Cable DP Cable Audio Cable

Not all signal cables (HDMI / DP / USB /Audio cables) will be provided for all countries and regions. Please check
with the local dealer or AOC branch office for confirmation.

6
Setup Base
Please setup or remove the base following the steps as below.
Please place the monitor on a soft and flat surface to prevent the scratch.

Setup:

Remove:

7
Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own
preference.
Hold the stand so you will not topple the monitor when you change the monitor’s angle.
You are able to adjust the monitor as below:

NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

8
Connecting the Monitor
Cable Connections In Back of Monitor and Computer:
CU34G2 CU34G2X

8 7 6 5 1 2 3 4 8 7 6 5 1 2 3 4

1. HDMI
2. DisplayPort
3. Earphone out
4. Power
5. USB-PC upstream
6. USB 3.2 Gen 1
7. USB3. 2 Gen1+Quick Charging
8. USB 3.2 Gen 1

Connect to PC
1. Connect the power cord to the back of the display firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the display signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your display into a nearby outlet.
5. Turn on your computer and display.
If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
To protect equipment, always turn off the PC and LCD monitor before connecting.

9
Freesync function
1. Freesync function is working with DP1/DP2/HDMI1/HDMI2
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
• AMD Radeon™ RX 480
• AMD Radeon™ RX 470
• AMD Radeon™ RX 460

Radeon Pro Duo

• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260

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Adjusting
Hotkeys

1 2 3 4 5
1 Source/Exit

2 Game Mode/<

3 Dial Point/>

4 Menu/Enter

5 Power

Source/Exit
When the OSD is closed, press Source/Exit button will be Source hot key function.

Game Mode/<
When there is no OSD, press ”<” key to open game mode function, then press ”<” or “>” key to select game mode (FPS,
RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.

Dial Point/>
When there is no OSD, press Dial Point button to active Dial Point menu, and then press “<” or “>” to set Dial Point on or
off.

Menu/Enter
Press to display the OSD or confirm the selection.

Power
Turn on/off the monitor.

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OSD Setting
Basic and simple instruction on the control keys.

PIP
Luminance Color Setup Picture Boost OSD Setup PIP Setting Game Setting Extra Exit

Contrast 50 Gamma Gamma1

Brightness 90 DCR Off

Eco mode Standard HDR Mode Off

1. Press the MENU-button to activate the OSD window.

2. Press Left or Right to navigate through the functions. Once the desired function is highlighted, press the
MENU-button to activate it, press Left or Right to navigate through the sub-menu functions. Once the desired
function is highlighted, press MENU-button to activate it.
3. Press Left or to change the settings of the selected function. Press to exit. If you want to adjust any other
function, repeat steps 2-3.
4. OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press
power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button while the monitor
is off and then press power button to turn the monitor on.

Notes:

1. If the product has only one signal input, the item of “Input Select” is disable to adjust.
2. If the product screen size is 4:3 or input signal resolution is native resolution, the item of “Image Ratio” is disabled.
3. One of DCR, Color Boost and Picture Boost functions is activated, the other two function s are turned off accordingly. 

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Luminance

PIP
Luminance Color Setup Picture Boost OSD Setup PIP Setting Game Setting Extra Exit

Contrast 50 Gamma Gamma1

Brightness 90 DCR Off

Eco mode Standard HDR Mode Off

Contrast 0-100 Contrast from Digital-register.

Brightness 0-100 Backlight Adjustment

Standard Standard Mode

Text Text Mode

Internet Internet Mode

Game Game Mode

Eco mode
Movie Movie Mode

Sports Sports Mode

Reading Reading Mode

Uniformity Uniformity Mode

Gamma1 Adjust to Gamma 1

Gamma Gamma2 Adjust to Gamma 2

Gamma3 Adjust to Gamma 3

Off Disable dynamic contrast ratio

DCR
On Enable dynamic contrast ratio

Off
Adjust HDR Mode
DisplayHDR Note:
HDR When HDR is detected, the HDR option is
HDR Picture
(CU34G2X) displayed for adjustment. When HDR is not
HDR Movie detected, the HDR Mode option is displayed for
adjustment.
HDR Game

Off

HDR Picture
HDR Mode Adjust HDR Mode
HDR Movie

HDR Game

Note:
The function MBR and Overdrive Boost are available only when Adaptive-Sync is off and the vertical frequency is up to
75 Hz.

13
Color Setup

PIP
Color Setup Picture Boost OSD Setup PIP Setting Game Setting Extra Exit Luminance

Color Temp. Warm Red 50

DCB Mode Off Green 50

DCB Demo Off Blue 50

Warm Recall Warm Color Temperature from EEPROM.

Normal Recall Normal Color Temperature from EEPROM.
Color Temp. Cool Recall Cool Color Temperature from EEPROM.
sRGB Recall SRGB Color Temperature from EEPROM.
User Restore Color Temperature from EEPROM.
Full Enhance On or Off Disable or Enable Full Enhance Mode
Nature Skin On or Off Disable or Enable Nature Skin Mode
Green Field On or Off Disable or Enable Green Field Mode
DCB Mode
Sky-blue On or Off Disable or Enable Sky-blue Mode
AutoDetect On or Off Disable or Enable AutoDetect Mode
Off Disable DCB Mode
DCB Demo On or Off Disable or Enable Demo
Red 0-100 Red gain from Digital-register.
Green 0-100 Green gain from Digital-register.
Blue 0-100 Blue gain from Digital-register.

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Picture Boost

PIP
Picture Boost OSD Setup PIP Setting Game Setting Extra Exit Luminance Color Setup

Bright Frame Off Brightness 50 H. Position 0

Frame Size 14 Contrast 50 V. Position 0

Bright Frame On or Off Disable or Enable Bright Frame

Frame Size 14-100 Adjust Frame Size
Brightness 0-100 Adjust Frame Brightness
Contrast 0-100 Adjust Frame Contrast
H. position 0-100  Adjust Frame horizontal Position
V. position 0-100  Adjust Frame vertical Position

Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.

15
OSD Setup

PIP
OSD Setup PIP Setting Game Setting Extra Exit Luminance Color Setup Picture Boost

Language English H. Position 50 Transparence 25

Timeout 10 V. Position 0 Break Reminder Off

DP Capability 1.2/1.4 Volume 50 Frame Counter Off

Language Select the OSD language

Timeout 5-120 Adjust the OSD Timeout
1.1/1.2 (CU34G2) Please be noted that only DP1.2 support Adaptive-
DP Capability
1.1/1.2/1.4 (CU34G2X) Sync function
H. Position 0-100 Adjust the horizontal position of OSD
V. Position 0-100 Adjust the vertical position of OSD
Volume 0-100 Volume Adjustment.
Transparence 0-100 Adjust the transparence of OSD
Break Reminder
Break reminder if the user continuously work for
(Pause- On (Ein) / Off (Aus)
more than 1hrs
Erinnerung)
Off / Right-Up /Right-
Frame Counter
Down / Left-Down / Left- Display V frequency on the corner selected.
(CU34G2)
Up

Notes:
If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1.

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PIP Setting

PIP
PIP Setting Game Setting Extra Exit Luminance Color Setup Picture Boost OSD Setup

PIP Setting Off Size Small Swap Off

Main Source HDMI2 Position Right-Up

Sub Source HDMI1 Audio Off

PIP Setting Off / PIP / PBP Off

Main Source Follow Input Select Content HDMI1
DP (CU34G2)
Sub Source Follow Input Select Content
HDMI1 (CU34G2X)
Size Small, Middle, Large Small
Right-Up /Right-Down / Left-Down /
Position Right-Up
Left-Up
Audio On / Off Off
Swap Swap the screen source.

CU34G2:

Sub Main HDMI1 HDMI2 DP

HDMI1 X X V
HDMI2 X X V
DP V V X

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Game Setting

PIP
Game Setting Extra Exit Luminance Color Setup Picture Boost OSD Setup PIP Setting

Game Mode Off Game Color 10 Frame Counter Off

Shadow Control 50 LowBlue Mode Off MBR 0

Low Input Lag On Overdrive Off Adaptive-Sync On

No optimization by Smart image

Off
game
For playing FPS (first Person Shoot-
FPS ers) games. Improves dark theme
black level details.
For playing RTS (Real Time Strate-
RTS
gy). Improves the image quality.
For playing Racing games, Provides
Game Mode
Racing fastest response time and high color
saturation.
User’s preference settings saved as
Gamer1
Gamer 1.
User’s preference settings saved as
Gamer2
Gamer 2.
User’s preference settings saved as
Gamer3
Gamer 3.
Shadow Control Default is 50, then
end-user can adjust from 50 to 100
or 0 to increase contrast for clear
picture.

Shadow Control 0-100 1. If picture is too dark to be saw

the detail clearly, adjusting from
50 to100 for clear picture.
2. If picture is too white to be saw
the detail clearly, adjusting from
50 to 0 for clear picture.
Turn off frame buffer to decrease
Low input Lag On/Off
input lag
Game Color will provide 0-20 level
Game Color 0-20 for adjusting saturation to get better
picture.
Reading / Office / Internet / Decrease blue light wave by
LowBlue Mode
Multimedia / Off controlling color temperature.
Weak
Medium
Adjust the response time.
Overdrive Strong (Boost can only enable in Freesync
Boost (Motion picture response time off mode)
1ms)
Off
Frame Counter Off / Right-Up / Right-Down / Left-
Display vertical scanning frequency
(CU34G2X) Down / Left-Up
MBR (Motion Blur Reduction) will
MBR 0-20 provide 0 – 20 levels for adjusting
visible motion blur.
Adaptive-Sync On/Off Adjust the Adaptive-Sync

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Extra

PIP
Extra Exit Luminance Color Setup Picture Boost OSD Setup PIP Setting Game Setting

Input Select Auto DDC/CI Yes Resolution : 960(H)X720(V) SDR

Off Timer 00 Reset No H. Frequency : 56 KHz

Image Ratio Wide USB No V. Frequency : 75 Hz

Input Select Select Input Signal Source

Auto Config. Yes or No Auto adjust the picture to default
Off timer 0-24hrs Select DC off time
Wide / 4:3 / 1:1 / 17”(4:3) / 19”(4:3) /
19”(5:4) / 19”w(16:10) / 21.5”w(16:9) /
Image Ratio Select image ratio for display.
22”w(16:10) / 23”w(16:9) / 23.6”W (16:9) /
24”W (16:9) / 27”W (16:9)
DDC/CI Yes or No Turn ON/OFF DDC/CI Support
Reset Yes or No Reset the menu to default
USB
On/Off
(CU34G2)

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Exit

PIP
Exit Luminance Color Setup Picture Boost OSD Setup PIP Setting Game Setting Extra

Exit Exit the main OSD

20
LED Indicator
Status LED Color

Full Power Mode White

Active-off Mode Orange

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Troubleshoot
Problem & Question Possible Solutions

Make sure the power button is ON and the Power Cord is properly
Power LED Is Not ON
connected to a grounded power outlet and to the monitor.
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the HDMI cable)
Check the HDMI cable connection. 
(Connected using the DP cable)
Check the DP cable connection. 
* HDMI/DP input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
No images on the screen applicable mode (the safe mode for Windows 7/8/10) and then change the
frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see “Input Not Supported” on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Picture Is Fuzzy & Has
Make sure you are not using an extension cable or switch box. We
Ghosting Shadowing Problem
recommend plugging the monitor directly to the video card output connector
on the back.
Move electrical devices that may cause electrical interference as far away
Picture Bounces, Flickers Or
from the monitor as possible.
Wave Pattern Appears In The
Use the maximum refresh rate your monitor is capable of at the resolution
Picture
you are using.
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor’s video cable is properly connected to the computer.
Monitor Is Stuck In Active Off-
Inspect the monitor’s video cable and make sure no pin is bent.
Mode”
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
Inspect the monitor’s video cable and make sure that no pin is damaged.
colors (RED, GREEN, or
Make sure the monitor’s video cable is properly connected to the computer.
BLUE)
Picture has color defects
Adjust RGB color or select desired color temperature.
(white does not look white)

Horizontal or vertical Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS.
disturbances on the screen Press to auto-adjust.

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Specification
General Specification
Model name CU34G2 CU34G2X
Driving system TFT Color LCD
Viewable Image Size 86.36 cm diagonal
Panel
Pixel pitch 0.23175mm(H) x 0.23175mm(V)
Video HDMI lnterface & DP Interface
Display Color 16.7M Colors
30-170KHZ(HDMI)
Horizontal scan range 30-160KHZ(HDMI/DP)
30-220KHZ(DP)
Horizontal scan Size(Maximum) 797.22mm
48-100HZ(HDMI)
Vertical scan range 48-100HZ(HDMI/DP)
48-144HZ(DP)
Vertical Scan Size(Maximum) 333.72mm
Optimal preset resolution 3440x1440@60Hz
3440x1440@100Hz 3440x1440@144Hz
Max resolution
Others (HDMI/DP) (DP)
Plug & Play VESA DDC2B/CI
Input Connector HDMI/DP
Power Source 100-240V~, 50/60Hz,1.5A
Typical (default
55W 67W
brightness and contrast)
Power Max. (brightness = 100,
Consumption 108W 110W
contrast =100)
Power saving ≤0.5W ≤0.5W
Physical Connector Type HDMI/DP/USB/Earphone out
Characteristics Signal Cable Type Detachable
Operating 0°~ 40°
Temperature
Non-Operating -25°~ 55°
Operating 10% ~ 85% (non-condensing)
Environmental Humidity
Non-Operating 5% ~ 93% (non-condensing)
Operating 0~ 5000m (0~ 16404ft )
Altitude
Non-Operating 0~ 12192m (0~ 40000ft )

23
Preset Display Modes
HORIZONTAL VERTICAL
STANDARD RESOLUTION
FREQUENCY(kHz) FREQUENCY(Hz)
640x480@60Hz 31.469 59.94
VGA 640x480@72Hz 37.861 72.809
640x480@75Hz 37.5 75
800x600@60Hz 37.879 60.317
SVGA 800x600@72Hz 48.077 72.188
800x600@75Hz 46.875 75
1024x768@60Hz 48.363 60.004
XGA 1024x768@70Hz 56.476 70.069
1024x768@75Hz 60.023 75.029
1280x1024@60Hz 63.981 60.020
SXGA
1280x1024@75Hz 79.976 75.025
1440x900@60Hz 55.935 59.887
WXGA+
1440x900@60Hz 55.469 59.901
1680x1050@60Hz 65.290 59.954
WSXGA
1680x1050@60Hz 64.674 59.883
HD 1920x1080@60Hz 67.5 60
2560x1080@60HZ 66 60
QHD 2560x1080@50HZ 56.25 50
2560x1080@120HZ 150 120
3440x1440@30HZ 44.408 29.985
3440x1440@60HZ 89.819 59.973
WQHD 3440x1440@100HZ 150.972 99.982
3440X1440@120(CU34G2X DP Only) 181.2 120
3440X1440@144(CU34G2X DP Only) 214.56 144
IBM MODES
640x350@70Hz 31.469 70.087
DOS
720x400@70Hz 31.469 70.087
MAC MODES
VGA 640x480@67Hz 35.000 66.667
SVGA 832x624@75Hz 49.725 74.551
XGA 1024x768@75Hz 60.241 74.927

24
Pin Assignments

Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA

20-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name

1 ML_Lane 3 (n) 11 GND
2 GND 12 ML_Lane 0 (p)
3 ML_Lane 3 (p) 13 CONFIG1
4 ML_Lane 2 (n) 14 CONFIG2
5 GND 15 AUX_CH(p)
6 ML_Lane 2 (p) 16 GND
7 ML_Lane 1 (n) 17 AUX_CH(n)
8 GND 18 Hot Plug Detect
9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR

25
Plug and Play
Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor
to inform the host system of its identity and, depending on the level of DDC used, communicate additional information
about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the
DDC2B channel.

26