100 KPIs

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KEY PERFORMANCE

INDICATORS

BROUGHT TO YOU BY:


JUSTIN BATEH, PHD, PMP
Justin Bateh, PhD, PMP

1. Schedule
Variance (SV)
Measures how much
ahead or behind schedule
the project work is in
terms of percentage.

100 Project Management KPIS


Justin Bateh, PhD, PMP

2. Cost
Variance (CV)
Indicates how much over
or under budget a project
is.

100 Project Management KPIS


Justin Bateh, PhD, PMP

3. Cost
Performance
Index (CPI)
A measure of the financial
effectiveness and
efficiency of a project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

4. Schedule
Performance
Index (SPI)
Shows how efficiently the
project team is using its
time.

100 Project Management KPIS


Justin Bateh, PhD, PMP

5. Scope Creep

Measures unexpected or
uncontrolled changes in a
project’s scope.

100 Project Management KPIS


Justin Bateh, PhD, PMP

6. Resource
Utilization
Measures how effectively
resources are being used.

100 Project Management KPIS


Justin Bateh, PhD, PMP

7. Earned Value
(EV)
Shows the value of the
work that has been
completed up to a certain
point in time.

100 Project Management KPIS


Justin Bateh, PhD, PMP

8. Planned
Value (PV)
Indicates the cost of
planned work in a certain
period.

100 Project Management KPIS


Justin Bateh, PhD, PMP

9. Actual Cost
(AC)
Shows how much money
has actually been spent
for the work performed.

100 Project Management KPIS


Justin Bateh, PhD, PMP

10. Estimate at
Completion
(EAC)
Provides an estimate of
the final cost of the
project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

11. Estimate to
Complete
(ETC)
Estimates the cost to
finish the remaining
project work.

100 Project Management KPIS


Justin Bateh, PhD, PMP

12. Variance at
Completion
(VAC)

Forecasts the budget


surplus or deficit at the
project’s end.

100 Project Management KPIS


Justin Bateh, PhD, PMP

13. To-
Complete
Performance
Index (TCPI)
Projects the efficiency that
must be met to achieve a
specific financial goal.
100 Project Management KPIS
Justin Bateh, PhD, PMP

14. Project
Health
A general metric that
indicates the overall status
of a project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

15. Quality
Metrics
Measures related to the
quality of the deliverables
or processes used.

100 Project Management KPIS


Justin Bateh, PhD, PMP

16. Risk Impact

Assesses the potential


impact of risks on a
project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

17. Milestone
Trend Analysis
Monitors whether
milestone deadlines are
met.

100 Project Management KPIS


Justin Bateh, PhD, PMP

18. Time to
Market
Tracks the time it takes for
a project to go from
conception to availability
for customers.

100 Project Management KPIS


Justin Bateh, PhD, PMP

19. Project
Cycle Time
Measures the total time
from the start to the
completion of a project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

20.
Requirement
Stability Index

Shows how often project


requirements are changed.

100 Project Management KPIS


Justin Bateh, PhD, PMP

21. Rework
Effort
Measures the effort spent
on re-doing tasks that
have been completed
previously.

100 Project Management KPIS


Justin Bateh, PhD, PMP

22. Change
Request
Volume
Records the number of
change requests over a
certain period.

100 Project Management KPIS


Justin Bateh, PhD, PMP

23. Overdue
Tasks
Monitors the number of
tasks that are not
completed on time.

100 Project Management KPIS


Justin Bateh, PhD, PMP

24. Staff
Turnover Rate
Measures how frequently
staff members leave the
project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

25. Team
Satisfaction
Tracks how satisfied the
project team is.

100 Project Management KPIS


Justin Bateh, PhD, PMP

26. Customer
Satisfaction
Monitors the satisfaction
level of the customer or
client.

100 Project Management KPIS


Justin Bateh, PhD, PMP

27. Stakeholder
Satisfaction
Measures the satisfaction
of stakeholders with
project progress.

100 Project Management KPIS


Justin Bateh, PhD, PMP

28. Task
Completion
Rate
Monitors how many tasks
are completed on time.

100 Project Management KPIS


Justin Bateh, PhD, PMP

29. Budget
Consumption
Rate
Measures how quickly the
project budget is being
consumed.

100 Project Management KPIS


Justin Bateh, PhD, PMP

30.
Deliverables
Submitted On
Time
Tracks how many project
deliverables are submitted
on schedule.

100 Project Management KPIS


Justin Bateh, PhD, PMP

31. Defect
Density
Measures the number of
defects per size of the
project deliverable.

100 Project Management KPIS


Justin Bateh, PhD, PMP

32. Defect
Removal
Efficiency
Indicates how effective
the project is at removing
defects before delivery.

100 Project Management KPIS


Justin Bateh, PhD, PMP

33. Project
Management
Cost
Measures the cost of the
project management
effort.

100 Project Management KPIS


Justin Bateh, PhD, PMP

34. Return On
Investment
(ROI)

The financial return from


the project in relation to
its cost.

100 Project Management KPIS


Justin Bateh, PhD, PMP

35. Net Present


Value (NPV)
Measures the value of the
projected earnings from a
project, minus costs.

100 Project Management KPIS


Justin Bateh, PhD, PMP

36. Internal
Rate of Return
(IRR)
The annual return that a
project is expected to
generate.

100 Project Management KPIS


Justin Bateh, PhD, PMP

37. Payback
Period
The time it takes for a
project to recoup its initial
investment.

100 Project Management KPIS


Justin Bateh, PhD, PMP

38. Benefit-
Cost Ratio
(BCR)
A ratio that compares the
financial benefits of a
project to its costs.

100 Project Management KPIS


Justin Bateh, PhD, PMP

39. Project
Profitability
Index (PPI)
Measures the ratio of
payoff to investment for a
proposed project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

40. Operational
Efficiency
Measures how well the
project uses resources to
achieve outputs.

100 Project Management KPIS


Justin Bateh, PhD, PMP

41. Process
Efficiency
Measures the ratio of
output to input in each
process of the project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

42. Resource
Allocation
Efficiency
Measures how well
resources are assigned
and used in the project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

43.
Productivity
Measures the output per
unit of input in a specific
time period.

100 Project Management KPIS


Justin Bateh, PhD, PMP

44. Cost Per


Unit of Output
Tracks the cost incurred to
produce a single unit of
output.

100 Project Management KPIS


Justin Bateh, PhD, PMP

45. Resource
Capability
Measures the skills and
abilities of team members.

100 Project Management KPIS


Justin Bateh, PhD, PMP

46. Team
Cohesion
The degree of
collaboration and unity
among project team
members.

100 Project Management KPIS


Justin Bateh, PhD, PMP

47. Project
Knowledge
Utilization

Measures how well project


knowledge is shared and
utilized.

100 Project Management KPIS


Justin Bateh, PhD, PMP

48. Training
Effectiveness
Measures the
effectiveness of training
given to project team
members.

100 Project Management KPIS


Justin Bateh, PhD, PMP

49.
Communicatio
n Effectiveness
Assesses the efficiency
and quality of
communication among
stakeholders.

100 Project Management KPIS


Justin Bateh, PhD, PMP

50.
Stakeholder
Engagement
Measures the level of
active participation and
interest of stakeholders in
the project.
100 Project Management KPIS
Justin Bateh, PhD, PMP

51. Risk
Severity
Assesses the potential
impact and probability of
identified project risks.

100 Project Management KPIS


Justin Bateh, PhD, PMP

52. Risk
Exposure
Assesses the extent of
potential loss due to risk in
a project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

53. Risk
Management
Maturity
Measures the level of risk
management
competency in the
project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

54. Risk
Response
Effectiveness
Assesses how effective
the project's responses
are to risks.

100 Project Management KPIS


Justin Bateh, PhD, PMP

55. Safety
Incident Rate
Monitors the number of
safety incidents that occur
during the project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

56.
Environmental
Impact
Measures the
environmental effects of
the project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

57. Social
Impact
Assesses the project's
effects on the community
and society at large.

100 Project Management KPIS


Justin Bateh, PhD, PMP

58. Compliance
Level
Measures how well the
project adheres to
relevant regulations,
standards, and policies.

100 Project Management KPIS


Justin Bateh, PhD, PMP

59. Cost of
Non-
Conformance
The cost incurred as a
result of errors or
variances from project
standards or
requirements.
100 Project Management KPIS
Justin Bateh, PhD, PMP

60. Innovation
Rate
Measures the number of
new or improved project
deliverables or processes.

100 Project Management KPIS


Justin Bateh, PhD, PMP

61. Intellectual
Property
Created
Tracks the intellectual
property such as patents,
copyrights, and
trademarks generated
from the project.
100 Project Management KPIS
Justin Bateh, PhD, PMP

62. Project
Complexity
Measures the level of
difficulty of the project
based on size, intricacy,
technology used, etc.

100 Project Management KPIS


Justin Bateh, PhD, PMP

63. Agility
Index
Measures the project's
ability to respond to
change.

100 Project Management KPIS


Justin Bateh, PhD, PMP

64. Maturity
Level
Tracks the development
stage or phase of the
project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

65. Project
Dependency
Measures the degree of
interdependence among
various projects in a
program or portfolio.

100 Project Management KPIS


Justin Bateh, PhD, PMP

66. Project
Integration
Measures how well various
components of the
project are coordinated.

100 Project Management KPIS


Justin Bateh, PhD, PMP

67. Knowledge
Management
Efficiency
Tracks the effectiveness
of knowledge sharing and
retention in a project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

68. Vendor
Performance
Measures the efficiency
and effectiveness of
vendors involved in the
project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

69.
Procurement
Efficiency
Measures the
effectiveness of
procurement processes in
the project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

70. Contract
Compliance
Tracks how well
contractual terms and
conditions are adhered to
during the course of a
project.
100 Project Management KPIS
Justin Bateh, PhD, PMP

71. Software
Quality
Measures the
functionality, reliability,
and performance of
software products
developed in a project.
100 Project Management KPIS
Justin Bateh, PhD, PMP

72. IT
Infrastructure
Stability
Evaluates the stability and
reliability of the IT
infrastructure used in the
project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

73. Data
Quality
Assesses the accuracy,
completeness,
consistency, and
timeliness of project data.

100 Project Management KPIS


Justin Bateh, PhD, PMP

74.
Cybersecurity
Effectiveness
Measures the
effectiveness of
cybersecurity measures
implemented in a project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

75. Technical
Debt
Quantifies the future costs
associated with
temporary fixes or
shortcuts taken in a
project.
100 Project Management KPIS
Justin Bateh, PhD, PMP

76. System
Usability Score
Evaluates the user-
friendliness of systems or
products developed in a
project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

77. User
Acceptance
Testing
Success Rate
Monitors the success rate
of user acceptance testing
for project deliverables.

100 Project Management KPIS


Justin Bateh, PhD, PMP

78. Function
Point
Productivity
Measures the productivity
of a project in terms of
function points produced
per person-hour.

100 Project Management KPIS


Justin Bateh, PhD, PMP

79. Code
Review
Coverage
Measures the percentage
of project code that has
been reviewed.

100 Project Management KPIS


Justin Bateh, PhD, PMP

80.
Deployment
Frequency
Tracks how often new
versions of a software
project are deployed.

100 Project Management KPIS


Justin Bateh, PhD, PMP

81. Change
Failure Rate
Measures the percentage
of changes that lead to
failures in the project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

82. Mean Time


to Recovery
(MTTR)
Measures the average
time it takes to recover
from a failure in a project.

100 Project Management KPIS


Justin Bateh, PhD, PMP

83. Feature
Usage Index
Measures how frequently
features of a software
product are used by
customers.

100 Project Management KPIS


Justin Bateh, PhD, PMP

84. Customer
Churn Rate
Tracks the percentage of
customers who stop using
a product after a certain
period.

100 Project Management KPIS


Justin Bateh, PhD, PMP

85. Customer
Acquisition
Cost (CAC)
Measures the cost of
acquiring a new customer
for a product.

100 Project Management KPIS


Justin Bateh, PhD, PMP

86. Customer
Lifetime Value
(CLV)
Estimates the total revenue
that can be generated from
a customer over the
duration of their relationship
with the company.
100 Project Management KPIS
Justin Bateh, PhD, PMP

87. Net
Promoter
Score (NPS)
Measures how likely
customers are to
recommend a product or
service to others.
100 Project Management KPIS
Justin Bateh, PhD, PMP

88. Customer
Effort Score
(CES)
Assesses how much effort
a customer has to put in to
use a product or service.

100 Project Management KPIS


Justin Bateh, PhD, PMP

89. Project
Flexibility
Measures the project's
ability to adapt to changes
in its environment.

100 Project Management KPIS


Justin Bateh, PhD, PMP

90. Scope
Realization
Measures the percentage
of initial project scope that
has been successfully
delivered.

100 Project Management KPIS


Justin Bateh, PhD, PMP

91. Revenue
Realization
Measures the percentage
of projected revenues that
has been realized.

100 Project Management KPIS


Justin Bateh, PhD, PMP

92. Market
Share
Measures the proportion
of the total market that a
product or service holds.

100 Project Management KPIS


Justin Bateh, PhD, PMP

93. Project
Strategic
Alignment
Assesses how well the
project aligns with the
strategic goals of the
organization.

100 Project Management KPIS


Justin Bateh, PhD, PMP

94. Project
Portfolio
Performance
Evaluates the overall
performance of a portfolio
of projects.

100 Project Management KPIS


Justin Bateh, PhD, PMP

95. Project
Management
Office (PMO)
Maturity
Measures the development
level of the project
management office.

100 Project Management KPIS


Justin Bateh, PhD, PMP

96. Business
Process
Improvement
Tracks the degree of
improvement in business
processes as a result of
the project.
100 Project Management KPIS
Justin Bateh, PhD, PMP

97.
Organizational
Change
Adoption
Measures the rate at which
organizational changes
resulting from the project
are adopted by employees.
100 Project Management KPIS
Justin Bateh, PhD, PMP

98. Project
Culture
Evaluates the health and
effectiveness of the
project culture.

100 Project Management KPIS


Justin Bateh, PhD, PMP

99. Business
Value Added
Measures the additional
value in terms of strategic
benefits, competitive
advantage, etc., that the
project brings to the
business.

100 Project Management KPIS


Justin Bateh, PhD, PMP

100. Lessons
Learned
Effectiveness
Evaluates how effectively
lessons learned from the
project are documented
and applied in future
projects.
100 Project Management KPIS

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