1bill Holdings - Investor Deck (Sep22)
1bill Holdings - Investor Deck (Sep22)
1bill Holdings - Investor Deck (Sep22)
1 B I L L H O L D I N G S
S E P T E M B E R 2 0 2 2
C O N F I D E N T I A L – F O R D I S C U S S I O N P U R P O S E S
O U R M I S S I O N
O U R V I S I O N
To b e c o m e A N Z ’ s f i r s t a n d
largest technology platform to
automate bill and services
management.
2 | Mohamed
Photo credit: 1 B I L LAbdelsadig
H O L D I N G S I N V E S T O R D E C K 2
EXECUTIVE SUMMARY - A SIMPLIFIED
APPROACH TO MANAGING HOUSEHOLD SERVICES
Vertically integrated platform enabling consolidation, comparison & connection
of household services (gas, electricity, internet, etc.)
1 B I L L H O L D I N G S P T Y LT D
• Consumer comparison capability for all essential services bills Consolidates all household bills in one app; offering the ability
DESCRIPTION
• Enables renters + Buyer's ability to connect all essential services to manage, compare, switch and pay bills
TRADING NAMES
Revenue (FY22A / FY23F): $32.9m → $45.0m Revenue (FY22A / FY23F): $na → $1.3m
FINANCIALS
Underlying EBITDA (FY22A / FY23F) : $3.5m → $8.4m EBITDA (FY22A / FY23F) : -$1.9m → -$2.7m
• 2H’22 showed progressive return to normal trading post COVID • Customer downloads + active users driven by increased
GROWTH PROFILE
showing ‘run-rate’ annualised EBTIDA of$6.0m marketing and advertising spend
• Revenue growth driven continued volume uplift from new • Material upside potential via ‘one-click’ bill switching, in-app
partnerships increasing marketing presence bill payments
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SNAPSHOT OF OUR BRANDS
THOUGHT WORLD (TW) 1BILL
VERTICALS SERVICED
4 | 1 B I L L H O L D I N G S I N V E S T O R D E C K
4
Group Revenue (A$m)
INVESTMENT $60.0m
HIGHLIGHTS $50.0m
$40.0m
Robust and profitable financial profile; growth forecast driven by return to $6.0m
4 normal post COVID lockdown and recent partnerships deals $10.7m
$4.0m
> 2H’22 TW annualised EBITDA run-rate of $5.1m
$5.1m
$2.0m $3.7m
> FY23F group Underlying EBITDA includes, TW ($7.8m) & 1Bill (-$2.7m) $1.6m $1.5m
-
FY20A FY21A FY22A FY23F FY24F
BRW Fast 100 No. 20 Launched Launched Partnership with Acquired YourPorter; Organic scale post
first CaaS platform service with Your Porter, Direct Connect, Established JV with Ray White & lockdowns, new partnerships
Compare The Market MoveMeIn. Extended CaaS Loan Market Group and increasing digitisation
service across the market including 1Bill app
JV LOGO
FOUNDED
JV LOGO
Renamed Compare & Connect. Established JV with AFR Fast Starter No. 6. AFR Fast Starter and Nikkei &
Established Australia’s first Domain-Fairfax Group Acquired 100% equity Financial Times APAC No. 284
CAAS platform. BRW Fast from Domain Holdings Fast 500. Acquired Fast Connect
Starter 2013 #68 NZ. Launched the 1Bill App.
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EXECUTIVE LEADERSHIP TEAM
NEIL SALIGRAM A SANDEEP BORDIA TERRY DOYLE
FOUNDER & CHIEF CHIEF FINANCIAL CHIEF OPERATING
EXECUTIVE OFFICER OFFICER OFFICER
Having founded Compare and Connect in Terry has 25+ years business development
2014, the company has grown to be a Sandeep has 20+ years experience in
and executive management experience
significant residential and SME connection and finance and M&A, across accounting,
across multiple industries including a proven
comparison business in Australia. Neil has communications, leadership and staff
track record of driving growth within business.
secured investments of over $20 million, grown management – including senior & board
He has executive experience at M2 Group,
the company to 200 staff at its Melbourne management. He has Executive experience
Strive Solutions, Blisstel Communications
headquarters and led the acquisition of Fast at multinational corporations including
and is former CEO of NBT Group.
Connect in New Zealand. He offers significant Carnival and Fairfax Media and is the former
leadership skills across marketing, IT, sales Financial Controller for the City of Melbourne.
and finance.
Daniel has 18+ years in the technology industry Penny has 20+ years experience in the utility sector Chris has 15+ years product and marketing Shaun holds an MBA degree from Victoria
as well as experience in design/development, spanning across both telco and energy. She led the experience across media industry as well as University and has over 15 years of experience
architecture, data and managerial positions. growth of new channels and products to market as experience in stakeholder management in in operational management. He manages Sales
He is previous Team Lead @ carsales.com and well as developing opportunities to grow existing negotiating strategic partnerships. He has had and Product division of the organisation.
CIO of drive.com.au. channels. She has executive experience at executive experience at News Corp, former
Red/Lumo Energy, Simply Energy, Bendigo Bank and National Digital Director, NewsXtend.
is former Head of Partnerships at Red/Lumo Energy.
7 | 1 B I L L H O L D I N G S I N V E S T O R D E C K
O V E R V I E W
THOUGHT WORLD
1 2 3
PAR T N E R S H I P S R E L AT I O N S H I P S TECHNOLOGY
> Over 2,000 real estate partners live on > REISA & REIQ, Real Estate Industry > Integration Platform enables scalable and
the Integration Platform Institutes maintainable integrations with ~ 50 key
software systems
> Over 90% partner retention rate > Sales team with deep industry
connections & experience > Real Estate Products enable extensive
> Trusted by the largest and most respected configurations and co-branding
real estate companies > Leading businesses across multiple
verticals actively engage TW for help > Scalable systems and operations already
> Over 1000+ Finance Brokers like Loan processing over 20% of all Australia’s
communicating with customers
Market Group
third party moves
> Over 50+ Business Partners in ANZ
ENERGY
~$
Customers
Customers
• Customers moving residence are referred to • For real estate agents, provide ancillary • Some competitors offer very limited choice • Note: On average, one account (customer)
TW via connection brands or real estate service for their customers whilst generating as they are owned by retailers (i.e. Connect will make ~1.5 new connections (i.e.
Real Estate Partner Network
agents incremental income for their own business Now & On the Move (Click Energy) all electricity and gas)
Real estate partners refer customers owned by AGL)
moving directly to C&C
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COMPARISON
Ave.
commission
C O M PAR E N E T W O R K S paid per P R O PR I ETARY T E CH RETAIL ER NET WORK
connection P L AT F O R M
Lead Generation / external website branding (COGS) Relationships with major retailers providing
drives customer acquisition Manage end-to-end process - data collection, customers with broad options
Ave. comparison outputs, & retailer introduction
commission
paid per
connection ENERGY (-87%)
(COGS)
Customers
Customers
Proprietary platform – end to end
Connection sites generate acquire
Call centre (120+ staff)
customers & outsources processing to us
Retailer comparison (10-15 options) Ave.
~$
~$ revenue per TELCO (-13%)
connection
Ave.
revenue
per
connection
• Real Estate
Whitelabel Partner
the platform to a rangeNetwork
of leading • Subsequently, TW are responsible for end- • Also created consumer facing comparison • Note: On average, one account (customer)
Real estate
Australian partners
comparison referincluding
brands customers to-end process; managing comparison brand “Compare & Connect”, to improve will make ~1.3 new connections (i.e.
Comparemoving
The Market Australia
directly to C&C and The process, contact centre follow up, & retailer profit margins and begin competing with electricity and gas)
Whole House engagement whitelabel customers
12 | 1 B I L L H O L D I N G S I N V E S T O R D E C K
MARKET OPPORTUNITY
Estimated addressable
market for connection
services is:
$640m
Electricity & Gas &
$345m
Internet & Telco
~$1B
focusing on the main services
of electricity, gas, and telcos
• Estimated addressable market for • 25% of Australians switched • ~15% of telco subscribers switched Market Breakdown (mgmt. estimates):
Connections in Australia by four major Electricity providers in the last 12 providers in the past 12 months (SMH) 60% - Residential
householder services is approximately months (AEMC 2019 report) 15% - SME’s
~$1 Billion
25% - Commercial & Industrial
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COMPETITIVE LANDSCAPE
CONNECTION C O M PA R I S O N
• Connections industry driven by convenience & time pressure for • Comparison industry is highly competitive with customers actively
customers moving residence, “just want utilities/power connected seeking to save money on utility / telco services – industry players all
when move in” operate on tighter margins to win business
• To drive customer growth, utility retailers have started connection sites • Brand recognition (SEO spend) important to winning customers
as marketing strategy • Grow end-to-end online comparison functionality to generate improved
• C&C one of only independent end-to-end players conversion of sales and less overhead cost
Independent Market
Company End-to-End Solution Company End to End Solution
Ownership Penetration
Yes
Yes Yes
Yes Yes Emerging
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KEY GROWTH STRATEGIES
1 2 3
CONNECTION &
C O M PA R I S O N : S T R AT E G I C
N E W PA R T N E R S H I P S
MARKETING + ACQUISITIONS
E X PA N D E D V E R T I C A L S
• Continued penetration into real estate • Continued investment in building B2C brand • Acquire comparison/connection
market via exclusive partnerships recognition of “Compare & Connect” companies that add value to one of the
following key criteria:
– Century 21 commenced in May 2022 • Expanding service offerings:
– McGrath RE commenced in July 2022 – geographical location;
– insurance (home & contents)
– vertical integration / expansion;
– insurance (car)
– customer numbers;
– health
– monetising customer data • Targeting profitability of $1m - $3m
– mobile
1BILL
CONVENIENCE P AY M E N T S
Bills collated & imputed via email, photos, uploaded Pay all bills via 1Bill, with ability to set-up auto payments.
PDF or sent directly to users unique 1Bill account. Latitude providing BNPL services, enhancing bill
management and payment capabilities.
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ONE PLACE TO MANAGE BILLS AND
TO SWITCH TO A BETTER DEAL
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1 B I L L I S T H E O N LY
END-TO-END PLATFORM
> 1Bill is a first mover into the emerging and
fragmented household bill management sector
> Incumbent industry players have focused on
bill processing rather than bill consolidation,
analysis and management
19 | 1 B I L L H O L D I N G S I N V E S T O R D E C K 19
CUSTOMER ACQUISITION
& USAGE
KEY COMMENTS
Soft launch complete; improved feature set and marketing spend
to accelerate customer acquisition and retention
• Key growth metrics as of 30 June 2022:
– Downloads: 38,978
ACTIVE USER GROWTH
– Active Users (used 1Bill in last 30 days): 10,173
275k • Targeting 84k active users by end of FY23 and 250k
by FY24
Total Active Users (000's)
250k
• Progressive increase in active users as % of total
225k
downloads driven by:
200k – Increased marketing and brand awareness;
175k 161k – Improved feature set; major update roll-out in
August ‘22 and January ‘23
150k
– Streamlined process for bill payments via app
125k driven by automatic bill receipt, review and
payment options
100k 84k
– Realised customer value from in-app switching
75k
capability
50k Actuals to June 22 – Broaden product capability (insurance &
telco/internet)
25k 10k
-
Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Q4'24
20 | 1 B I L L H O L D I N G S I N V E S T O R D E C K
KEY 1BILL METRICS
Strong growth potential based on first 6 months of ‘soft launch’ to market
• Retailer / provider (bill) switching is 1Bill primary revenue stream (initially) • From Q3’23, forecast 20% of active users upload a bill
– 1Bill receives commission from retailers for new customer lead – Most utility bills paid quarterly; upside potential over time
• Streamlined tech enables users to switch retailers without leaving app • $526 average bill value
• 4% active users switching implies a switch every 2 years (potential upside • ~14% of bills uploaded are paid via app (consistent with early data)
given current climate) • 1Bill charges processing fee on bills paid via app; upside with scale
$1.8m 5.0% $80.0m $12.0m
- 0.0% - -
Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Q4'24 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Q4'24
21 | 1 B I L L H O L D I N G S I N V E S T O R D E C K 21
PRODUCT ROADMAP
1BILL IS
HERE IN IT’S
STRATEGY
EXECUTION
PRODUCT
ROADMAP
2022
SWITCH & CONNECT
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FINANCIALS
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TW: 2H’22 MOMENTUM POST COVID
KEY COMMENTS
LOCKDOWNS
• 1H’22 affected by COVID lock downs, particularly in
TW - Profit & Loss (30 June Y/E) 1H'22 2H'22 % Victoria & NSW
A$000's Actual Actual Variance
Revenue 16,044 16,866 5.1% • 2H’22 showed progressive return to normal trading
Cost of Sales (7,691) (7,033) (8.6%) providing ‘run-rate’ confidence for uplift in FY23
Gross Profit 8,353 9,833 17.7% forecasts
GP Margin % 52% 58% • 2H’22 annualised run-rate EBITDA of $6.0m
Employee Costs (5,872) (5,254) (10.5%) Other drivers of EBITDA uplift in 2H’22:
Other Costs (2,033) (1,769) (13.0%)
Total Expenses (7,905) (7,023) (11.2%) • Channel mix
Reported EBITDA 448 2,810 527.0% – Increase in comparison leads in 1H’22 as people
One-off adjustments 460 184 were sitting at home in lockdown + resulting spike
in energy prices
Underlying EBITDA 908 2,994 229.7%
– Comparison leads more expensive as required to
‘payaway’ to google / comparison websites for
lead traffic
T W – F Y 2 2 U N D E R LY I N G E B I T D A
$1,000k
– Comparison leads more manual process to
service as involve higher call centre usage (i.e.
$800k employees)
$600k – Connection leads more automated (online sales)
$400k
thus reduction in employee costs as reduced
casual call centre hours required
$200k
• One-off costs in 1H’22 including M&A activities, data
- analysis project and ‘TopCo’ restructure
Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22
(200)
25 | 1 B I L L H O L D I N G S I N V E S T O R D E C K 25
TW: REVENUE BRIDGE
(FY22 TO FY23F) KEY COMMENTS
26 | 1 B I L L H O L D I N G S I N V E S T O R D E C K 26
1BILL: SIGNIFICANT UPSIDE KEY COMMENTS
P O T E N T I A L A S P L AT F O R M S C A L E S
• Soft launch of platform in November 2021
1Bill - Key Financials (30 June Y/E) FY22 FY23 FY24 • Revenue generated (at least over medium term)
Actual F/cast F/cast from customer switching via the app; i.e.
Key Metrics commissions from retailers
Net App Downloads 38,978 256,478 633,478 – As active users grow, valuable customer
Active Users 10,173 83,978 247,478 household information being captured; potential
Active User ratio 26% 33% 39% ability to monetize over time (not modelled)
Profit & Loss (A$000's) • Accelerated marketing & advertising spend to follow
1 Connections (Switching) 18 1,078 4,978 capital investment
2 Subscriptions - 166 1,020 • Operating expenses include direct marketing and
3 Processing Fees - 95 440 overhead costs related to product & IT development
4 Advertising - 9 120 and customer service
Total Revenue 18 1,349 6,558
• EBITDA breakeven forecast around Oct. 2023
Cost of Sales (4) (64) (295)
Revenue Stream Description
Gross Profit 14 1,285 6,263
GP Margin % 80% 95% 96% Commissions received from retailers for new
customers,
1 Connections
Leverages TW underlying technology and
Employee Costs (857) (1,500) (1,650) relationships
Other Costs (1,086) (2,534) (2,950) As additional features and customer value is
Total Expenses (1,943) (4,034) (4,600) 2 Subscriptions delivered, introducing subscription (premium)
model - $5 p/m
EBITDA (1,928) (2,749) 1,663 Fee charged to customer for processing bill
Processing payments
3
Fees Associated cost (COS) paid to various
payment processor
• Product launch, brand / above the line marketing, social media marketing, development of brand creative
1Bill $4.0m
• Product development: new features, enhance scanning technology, new product launches
• Enhance technology in C&C environment, new vertical features, streamline customer journey
New Partnerships $2.5m
• Partnerships payments for implementation: Proptech group, McGrath RE + others
C O N TA C T
Neil Saligrama Sandeep Bordia
Founder/CEO CFO
Level 3, 342 Flinders Street Level 3, 342 Flinders Street
Melbourne 3000 Melbourne 3000
M: + 61 416 809 258 M: + 61 408 233 091
E: [email protected] E: [email protected]