Marketing Plan For 10
Marketing Plan For 10
Marketing Plan For 10
Executive Summary
- BIG MARKET.
- NEW ENTRANT
- CUSTOMERS LOYALTY/PREFERNCES
- LACK OF STRATEGIES
- VIBES
- SALES
STRENGTHS
o Convenient
o Premium affordable/cheap prices
o Accessible
o Highly trained staff
o High quality of coffee
o Center of business location
WEAKNESSES
o Limited food menu (snack food)
o Signages (Tarpaulin)
o Engagement
o Limited seating capacity
o No parking spaces
o Ambiance
THREATS
o Location
o Changing customer’s preferences
o High competition
o Low market
OPPROTUNITIES
o Local partnership
o Special promotion and events
o Offers Wi-Fi connection
o Community advocacies
o Service advocacies
o Outdoor seating
o Loyalty programs
Objectives
- To study the market
- To increase the sales
- Utilize the social media for advertising, promotion of the shop
- To increase customer engagement
- To increase customers loyalty
- Establish the brand image
Marketing Strategy
1. Survey forms. This will help the 10/19 to improve both of their operations and
product/service offer.
2. Loyalty Programs.
a. Sticker (FREE DRINKS)
b. Discount (when a customer reaches the certain amount of purchase)
c.
3. Customer’s Reviews and/or video.
4. Video presentation highlighted the product offered.
5. Collaborate with other local businesses.
6. Social media engagement.
7. Free Taste.
Action Programs
Short-term goals.
o Gain 5k per day
o Build social media image
o Regular posting of best seller product
o Ambiance
o Gain new customers
Midterm goals.
o Improving the customer’s experience
o Increase brand awareness
o Increase revenues
Long-term goals.
o Growth of customer’s base
o Maximize the profit
o Established strong brand
o Established customer retention
Controls
In order to monitor the operations, strategies, and planning of 10/19 coffee shop. We
have to select key performance indicator for each target.
1. Identify the key performance indicators that is related to coffee and other stuffs.
2. Should have set targets for each indicator.
3. Should have collect data for monitoring the performance of each indicator.
4. Analyzing the data collected.
5. After analyzing the data, take actions when needed for some indicators that is
not meet its target.
6. Regular monitoring.