Marketing Plan For 10

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MARKETING PLAN FOR 10/19 COFFEE SHOP

Executive Summary

Current Marketing Situation

- BIG MARKET.
- NEW ENTRANT
- CUSTOMERS LOYALTY/PREFERNCES
- LACK OF STRATEGIES
- VIBES
- SALES

10/19 COFFEE SHOP


BRANDING PLAN STRATEGY
1. Premium coffee 1. Top options 1. Strengthen the
shop in an (general) internal
affordable price and 2. Study the market 2. Increase the chairs
is convenient. 3. Social media capacity
2. Cheapest price engagement 3. Free coffee
among all coffee 4. Attract customers to 4. Service advocacies
shops in Navotas- buy more 5. Customer’s reviews
Malabon 5. Increase the sales 6. Community
3. Barista with NC II 6. imBuilding the advocacies
4. SB Vibes that feel image of 10/19 7. Sanitation
home 7. Get competitor’s 8. Survey forms
5. Need to compete market 9. Stickers
with big brands both 8. Feel that the
local and nationwide customers are
—food and non- belong
food
Strengths and Weaknesses

STRENGTHS
o Convenient
o Premium affordable/cheap prices
o Accessible
o Highly trained staff
o High quality of coffee
o Center of business location

WEAKNESSES
o Limited food menu (snack food)
o Signages (Tarpaulin)
o Engagement
o Limited seating capacity
o No parking spaces
o Ambiance

Threats and Opportunities

THREATS
o Location
o Changing customer’s preferences
o High competition
o Low market

OPPROTUNITIES
o Local partnership
o Special promotion and events
o Offers Wi-Fi connection
o Community advocacies
o Service advocacies
o Outdoor seating
o Loyalty programs

Objectives
- To study the market
- To increase the sales
- Utilize the social media for advertising, promotion of the shop
- To increase customer engagement
- To increase customers loyalty
- Establish the brand image

Marketing Strategy

1. Survey forms. This will help the 10/19 to improve both of their operations and
product/service offer.
2. Loyalty Programs.
a. Sticker (FREE DRINKS)
b. Discount (when a customer reaches the certain amount of purchase)
c.
3. Customer’s Reviews and/or video.
4. Video presentation highlighted the product offered.
5. Collaborate with other local businesses.
6. Social media engagement.
7. Free Taste.

Action Programs

Short-term goals.
o Gain 5k per day
o Build social media image
o Regular posting of best seller product
o Ambiance
o Gain new customers

Midterm goals.
o Improving the customer’s experience
o Increase brand awareness
o Increase revenues

Long-term goals.
o Growth of customer’s base
o Maximize the profit
o Established strong brand
o Established customer retention

Controls
In order to monitor the operations, strategies, and planning of 10/19 coffee shop. We
have to select key performance indicator for each target.
1. Identify the key performance indicators that is related to coffee and other stuffs.
2. Should have set targets for each indicator.
3. Should have collect data for monitoring the performance of each indicator.
4. Analyzing the data collected.
5. After analyzing the data, take actions when needed for some indicators that is
not meet its target.
6. Regular monitoring.

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