Digital Regulation - Author
Digital Regulation - Author
Digital Regulation - Author
Michèle Finck
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Michèle Finck *
Abstract: This paper examines digital data-driven platforms and their impact on contemporary
regulatory paradigms. While these phenomena are increasingly proclaimed as paradigm altering
in many respects, they remain relatively little understood, including in their regulatory
dimension. Lawmakers around the globe including the European Commission are currently
trying to make sense of these evolutions and determine how to regulate digital platforms. In its
2016 Communication on Online Platforms, the European Commission proposed various
options for regulating the platform economy, including self-regulatory and co-regulatory
models. The Commission’s assumption that self-regulation or co-regulation can replace top-
down legislative intervention in the platform economy forms the background of this paper,
which examines these three options to determine their respective suitability. We shall conclude
that as command-and-control regulation as well as self-regulation raise significant problems in
their application to the platform economy, co-regulation emerges as the most adequate option
if certain conditions are met
* Fellow in Law, London School of Economics and Political Science, and Lecturer in EU Law, Keble
College (University of Oxford). I would like to thank Niamh Dunne for very helpful comments and
suggestions.
1 For an introduction, see Viktor Mayer-Schönberger and Kenneth Cukier, Big Data (Houghton Mifflin
Harcourt 2013).
2 Klaus Schwab, The Fourth Industrial Revolution (World Economic Forum 2016).
3 European Commission, ‘Communication on Online Platforms and the Digital Single Market.
Opportunities and Challenges for Europe’ COM (2016) 288 final, 5 (hereafter European Commission,
‘Communication on Online Platforms and the Digital Single Market’).
4 United States Office of Management and Budget, ‘Report to Congress on the costs and benefits of
Christopher Kuner, ‘The Internet and the Global Reach of EU Law,’ LSE Law, Society and Economy
Working Paper 4/2017.
mechanisms from their external consequences, which include, for instance, the effect
of home-sharing on urban housing policies or the effect of skill- and time-sharing
platforms on labour relations. These distinctions must be borne in mind as when it
comes to platforms’ internal operation standards applying homogenously
throughout the internal market are easier to define than in respect of their external
consequences where national and subnational actors are, in accordance with
competence-division and subsidiarity, often the appropriate scale of regulation.
Our analysis proceeds as follows. We shall first provide an overview of the
platform economy and its definitional challenges before venturing on to
investigate various regulatory models that have been suggested as possible
regulatory avenues. This includes an analysis of command-and-control regulation;
self-regulation and co-regulation to determine their suitability in addressing the
regulatory challenges inherent to digital data-driven platforms.
Over the past years new business models centred on data-driven digital platforms
emerged in addition to their more senior counterparts GAFA (Google, Amazon,
Facebook and Apple). They include most famously the home-sharing platform
Airbnb and ride-sharing platform Uber, peer-lending platforms such as Kickstarter
and Lending Club, the fashion platforms such as Rent the Runway, but also time-
and skill-sharing platforms like Upwork and Taskrabbit, to name just a few.
Providing a precise definition of a digital platform is no easy undertaking. This
starts with a terminological challenge. The platform economy encompasses
various phenomena, which have for example been termed the ‘sharing economy’6,
the ‘gig economy’, the ‘mesh economy’7 and the ‘Uberization of everything’.8
Lobel has rightly observed that ‘no term completely captures the entire scope of
the paradigmatic shift in the ways we produce, consume, work, finance, and
learn’.9 Regulators have started crafting legal definitions capable of capturing the
diversity of platforms. The French Conseil National du Numérique considers a
platform to be a service that provides an intermediary function in the access of
information, goods or services that are usually provided by third persons.10 The
6 For an overview, see Nestor Davidson, Michèle Finck and John Infrance, Cambridge Handbook of the Law
and Regulation of the Sharing Economy (Cambridge University Press 2018).
7 Lisa Gansky, The Mesh: Why the Future of Business is Sharing (Penguin 2010).
8 Sunny Freeman, ‘Uberization’ of Everything is Happening, but not every ‘Uber’ will succeed,
de la Transition Numérique’ (2015) 59 (‘[u]ne plateforme pourrait être définie comme un service
occupant une fonction d’intermédiaire dans l’accès aux informations, contenus, services ou biens, le plus
souvent édités ou fournis par des tiers’).
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11 European Commission, ‘Public Consultation on the Regulatory Environment for Platforms, Online
Intermediaries, Data and Cloud Computing and the Collaborative Economy’ (2015) 5,
https://ec.europa.eu/digital-single-market/en/news/public-consultation-regulatory-
environmentplatforms-online-intermediaries-data-and-cloud.
12 Report of the European Parliament on Online Platforms and the Digital Single Market (2016/2276
(INI)), http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&reference=A8-2017-
0204&format=XML&language=EN.
16 In its Communication on Online Platforms, the European Commission could only mention BlaBlaCar
and Skyscanner as globally competitive platforms from the EU. ‘Communication on Online Platforms
and the Digital Single Market’ (supra note 3) 3.
17 See also Vassilis Hatzopoulos and Sofia Roma, ‘Caring for Sharing? The Collaborative Economy Under
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18 On the risks thereof, see Orla Lynskey, ‘Regulating “Platform Power”’ LSE Law, Society and Economy
Working Papers 1/2017. Frank Pascquale, The Black Box Society (Harvard University Press 2015).
19 See Communication from the Commission to the European Parliament, the Council, the European
Economic and Social Committee and the Committee of the Regions, ‘A Digital Single Market Strategy for
Europe’ COM (2015) 192 final, 12 (‘[s]ome online platforms have evolved to become players competing
in many sectors of the economy and the way they use their market power raises a number of issues that
warrant further analysis beyond the application of competition law in specific cases’).
20 On this, see generally Frank Pascquale (n 18).
21 Andy Kessler, ‘Brian Chesky: The “Sharing Economy” and Its Enemies’, Wall Street Journal, 17
Review 383.
23 Caroline Cauffman and Jan Smits, ‘The Sharing Economy and the Law. Food for European Lawyers’
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It has already been seen above that we must distinguish between the ‘who’ and the
‘how’ of platform regulation. In respect of the suitable regulatory actors the
Commission has put three distinct options on the table: traditional top-down
secondary legislation, self-regulation or co-regulation. This section introduces
these three regulatory models and evaluates their applicability to the platform
economy. Before venturing on to this task, however, it should be borne in mind
that while these denominations point towards various approaches to regulation,
they operate on a spectrum.24
A. COMMANDING-AND-CONTROLLING PLATFORMS
24 Tony Prosser, ‘Self-Regulation, Co-Regulation and the Audio-Visual Media Services Directive’ (2008)
31 Journal of Consumer Policy 99, 99.
25 Rupprecht Podszun and Stephan Kreifels, ‘Digital Platforms and Competition Law’ (2016) 5 Journal of
aspects of information society services, in particular electronic commerce, in the Internal Market OJ L
178/1 (2000).
27 European Commission, ‘Communication on Online Platforms and the Digital Single Market’ (supra
note 3) 4.
28 Julia Black, ‘Decentring Regulation: Understanding the Role of Regulation and Self-Regulation in a
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37 Giandomenico Majone, ‘The Rise of the Regulatory State in Europe’ (1994) 17 West European Politics
3.
38 Orly Lobel, ‘The Renewal Deal: The Fall of Regulation and the Rise of Governance in Contemporary
Legal Thought’ (2004) 89 Minnesota Law Review 342, 371.
39 George Stigler, ‘The Theory of Economic Regulation’ (1971) 2 Bell Journal of Economics and
Management 1, 3; Fred McChesney, ‘Rent Extraction and Rent Creation in the Economic Theory of
Regulation’ (1987) 16 Journal of Legal Science 1.
40 See further Sofia Ranchordás, ‘Does Sharing Mean Caring? Regulating Innovation in the Sharing
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different policies may be appropriate for different cities within the same country,
and sometimes even different areas of the same city.43 Supranational secondary
legislation is hence both under-inclusive and over-inclusive given that it catches
both too wide and too narrow a net. Concluding that top-down legislation risks
constituting an unsuitable method of regulating platforms we now turn to the
alternatives, starting with self-regulation.
B. SELF-REGULATING PLATFORMS
Platforms are already self-regulating entities. They determine the terms and
conditions of their intermediary function and define online and offline standards
of behaviour. Platforms commonly argue that they should be free from any
outside interference and entirely govern themselves considering that they have
more knowledge and better enforcement mechanisms than public authorities. This
section introduces the regulatory model underlying such claims and tests its
application to digital data-driven platforms.
43 In the U.S., the city of New Orleans for instance has different rules on short-term rentals depending
on the area at stake. See further https://www.nola.gov/short-term-rentals/.
44 Interinstitutional Agreement on Better Law-Making (2003) OJ C 321, para 22.
45 Julia Black, ‘Constitutionalising Self-Regulation’ (1996) 59 Modern Law Review 24, 27.
46 Ibid, 27.
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2. Examples of Self-Regulation
Platforms can be understood as self-regulating systems that act independently but
also in collaboration with other platforms to establish industry standards. It has
been suggested that ‘the Internet, and the rapid growth of the sharing economy,
alleviates the need for much of this top-down regulation, with these recent
innovations likely doing a much better job of serving consumer needs’.51 This for
instance occurs through regular meetings where platforms discuss issues of trust,
safety and security.52 This has led some to compare platforms to governments as
‘like governments, each platform is in the business of developing policies which
enable social and economic activity that is vibrant and safe’.53 Given that little is
known about the frequency, form and outcome of such meetings, this section
47 Neil Gunningham and Joseph Rees, ‘Industry Self-Regulation: an Institutional Perspective’ (1997) 19
Law & Policy 363. Elizabeth Howlett et al, ‘The Role of Self-Regulation, Future Orientation and
Financial Knowledge in Long-Term Financial Decisions’ (2008) 42 Journal of Consumer Affairs 223.
48 Lawrence Lessig, Code and Other Laws of Cyberspace (Basic Books 1999) (hereafter ‘Lessig, Code and other
Laws of Cyberspace’).
49 Agustín Rossi, ‘Internet Privacy: Who Sets the Global Standard?’ (2014) 49 Italian Journal of
Economy: A Research Agenda’ (2017) 9 European Journal of Legal Studies 53 (hereafter ‘Cantero,
Regulation.com’).
51 Christopher Koopman et al. ‘The Sharing Economy and Consumer Protection Regulation: The Case
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54 Gianclaudio Malgieri, ‘Trade Secrets v Personal Data: A Possible Solution for Balancing Rights’ (2016)
6 International Data Privacy Law 102.
55 Cantero, Regulation.com (n 49) 53.
56 https://www.uber.com/de/legal/community-guidelines/us-en/.
57 Ibid. (emphasis added).
58 Ibid.
59 Ibid.
60 https://www.uber.com/de/legal/community-guidelines/us-en/.
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3. Assessment
Self-regulation has, unsurprisingly, attracted wide support from industry insiders.
Gossman, a general manager at the venture capital firm Union Square Ventures
61 Rebecca Elliott, ‘Sharing App or Regulation Hack(ney)?: Defining Uber Technologies, Inc.’ (2016) 41
Journal of Corporation Law 727.
62 Ibid.
63 Julia Black, ‘Decentring Regulation: Understanding the Role of Regulation and Self-Regulation in a
tricks.html?_r=0.
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advocates a ‘Regulation 2.0’ model that juxtaposes the ‘bureaucracy, friction and
permission’ of current regulatory paradigms with the ‘transparency, accountability
and innovation’ of ‘Regulation 2.0’.68 At present access restrictions such as licenses
ensure policy goals and enforcement and accountability are expensive and
burdensome. The 2.0 model would relax market access and employ ex-post
evaluation mechanisms to inspect ‘large volumes of real-time data to hold actors
accountable’.69 Many platforms are however likely to oppose the sharing of large
quantities of behaviour-revealing data with public authorities. While such data-
sharing must be considered as a useful component of platform regulation it has to
be noted that no such mechanisms are currently in place, underlining that by and
large platforms self-regulate without any external checks.
Self-regulation has also attracted support in academia, most vocally through
Sundararajan. Traditionally, government intervention has served to establish trust
in market transactions. Sundararajan stresses that platforms now dispose of their
own trust-enforcing mechanisms, most obviously peer-review mechanisms that
can fulfil that same function more efficiently.70 Self-regulation through code is
moreover considered to more easily being able to distinguish between various
scenarios such as full-time or large-scale professional providers and smaller,
semiprofessional providers.71 Ogus moreover considers that there is a public
interest justification for self-regulation if three conditions are fulfilled: ‘first, that
the activity is afflicted by some form of market failure, notably externalities or
information asymmetries; secondly, that private law instruments are inadequate or
too costly to correct the failure; and, thirdly, that self-regulation is a better
(cheaper) method of solving the problem than conventional public regulation’.72
While these conditions appear prima facie present in the platform economy
context we must nonetheless be careful about giving in to this option too readily.
It can hardly be denied that there are convincing arguments to apply
alternative regulatory paradigms to the digital platform economy. Yet regulators
should not be overly impressed by platforms’ claims to distinctiveness and the
resulting unsuitability of other regulatory paradigms. We should not encourage
platforms’ transformation into purely self-regulating oligopolies that act outside of
any oversight mechanisms. Isolated self-regulation not only lacks transparency but
moreover fails to account for the interests of actors other than the platform itself.
It moreover risks being put to the side when problems actually arise. Indeed, while
we have observed above that Uber wants to prevent sexual contact between
drivers and riders, it it repeatedly acted in grossly unacceptable ways when faced
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with cases of sexual assault and rape.73 This highlights the biased incentives
platforms have in respect of policing themselves. Fearing public opinion backlash
platforms may chose to protect their own image rather than stick to principle.
Further, where self-regulation applies there is a need for counterbalances that
safeguard public interests. Regarding data access and ownership, an issue residing
at the core of platforms’ operation, the Commission considers that any principled
openness towards sector-specific regulation should account for power imbalances
impacting on negotiating power as market-based solutions alone are not sufficient
‘to ensure fair and innovation-friendly results, facilitate easy access for new market
entrants and avoid lock-in situations’.74 While we may welcome Upwork’s
introduction of a minimum rate and the ease with which it can be enforced we can
also perceive why we would prefer for the platform to determine rate levels not in
isolation but rather collaboratively with public authorities and other interest
groups.
We must at this stage return to the theme of information asymmetries. While
it is doubtlessly true that platforms themselves own myriads of data that regulators
lack access to, they do not have an overview of all the information required to
make regulatory decisions. Indeed, while it is often assumed that industry has all
the knowledge and public authorities have none, oftentimes ‘no single actor has all
the knowledge required to solve complex, diverse, and dynamic problems, and no
single actor has the overview necessary to employ all the instruments needed to
make regulation effective’.75 Specifically with respect to platforms we may argue
that while Airbnb has considerably more data points regarding home-sharing in a
given city, and can more easily enforce a, say, 30-day limit for home-sharing
through its algorithm, the city and its residents are in a more adequate position to
determine whether and to what extent home-sharing should be limited in light of
its unique housing situation and preferences.
Furthermore, while it is hard to deny that internal rating-mechanisms and
peer-review options are fascinating trust-enforcing mechanisms that impact on the
need for State-intervention in at least some respects we simply don’t know enough
about them to allow them to replace public safeguards.76 There is a continuing lack
of insight into the functioning of rating mechanisms and further research from
73 In the UK, Uber has for instance been accused of not reporting sexual assault committed by one of its
driver while riding for the platform, allowing the driver to strike again thereafter. See Press Association,
‘Uber failing to report Sex Attacks by Drivers, Says Met Police’ The Guardian (13 August 2017)
https://www.theguardian.com/technology/2017/aug/13/uber-failing-to-report-sex-attacks-by-
drivers-says-met-police. In another case, Uber executives in this case obtained and mishandled the
victim’s medical records. See further Mike Isaac, ‘Uber is sued by Woman who was raped by one of its
Drivers in India’. New York Times (15 Juen 2017)
https://www.nytimes.com/2017/06/15/technology/uber-india-rape-lawsuit.html?mcubz=1
74 European Commission, ‘Building a European Data Economy’Com (2017) 9 final, 10.
75 Julia Black, ‘Decentring Regulation: Understanding the Role of Regulation and Self-Regulation in a
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C. CO-REGULATED PLATFORMS
77 For a discussion, see Imelda Maher, ‘Competition Law and Transnational Private Regulatory Regimes:
Marking the Cartel Boundary’ (2011) 38 Journal of Law and Society 119. For this to be the case there
would need to be coordination between different would-be competitor platforms that limits competition
between them.
78 Edward Glaeser and Andrei Shleifer, ‘The Rise of the Regulatory State’ (2003) 41 Journal of Economic
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solutions Sabel and Zeitlin have shown that the Union in fact often relies on
framework goals that lower units are then given freedom to achieve.82 This essay
suggests that a more sophisticated version of co-regulation, which entrusts not just
the Union and platforms, but is rather fashioned in a polycentric manner through
the additional involvement of other stakeholders, as the most appropriate
regulatory response to the platform economy.
Co-regulation denotes various regulatory phenomena that have in common
that ‘the regulatory regime is made up of a complex interaction of general
legislation and a self-regulatory body’.83 It thus encompasses hybrids that do not
meet the ‘administrative and statute-based legitimacy of regulation, yet clearly
perform some elements of public policy more than self-regulation’.84 In essence,
this regulatory solution creates collaboration between public authorities and
private bodies to regulate private activity while accounting for its particularities
and safeguarding public policy objectives. Acknowledging the complex interaction
between the State, the market, and increasingly also technology, co-regulation
reflects the spirit of new governance approaches that recognize the ‘benefits to
including a broader pool of stakeholders and decision makers in the articulation,
execution and evolution of policy, law, norms development, oversight and
regulation’.85 Co-regulation has also been referred to as ‘regulated self-regulation’
emphasizing the interplay between the regulator and the regulated.86
It is important to bear in mind that co-regulation does not amount to
deregulation. Public authorities are involved at all stages of the process from the
definition of the legislative framework to the complex review mechanisms. Indeed,
in order for co-regulation to work, it must not only be accompanied by regular
evaluations and reviews, but in addition ‘command-and-control regulation must
exist as a possibility in the background in the event of the failure of self-regulation
so that important objectives can still be achieved and enterprises are motivated to
co-operate’.87
1. Examples of Co-Regulation
While the EU is maintaining its wait-and-see approach a number of co-regulatory
solutions have been adopted at subnational level in various Member States. We
focus on agreements between national regulators and home-sharing platforms, as
they are to date the most paradigmatic example in this context. Airbnb and
82 Charles Sabel and Jonathan Zeitlin, ‘Learning from Difference: The New Architecture of
Experimentalist Governance in the EU’ (2008) 14 European Law Journal 271, 273.
83 Christopher Marsden, Internet Co-Regulation (Cambridge University Press 2011) 46.
84 Ibid, 211.
85 Raymond Brescia, ‘Regulating the Sharing Economy: New and Old Insights into an Oversight Regime
for the Peer-to-Peer Economy’ (2016) 95 Nebraska Law Review 87, 134.
86 See Wolfgang Hoffmann-Riem, Verwaltungsrechtsreform – Ansätze am Beispiel des Umweltschutzes,
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88 http://www.dutchdailynews.com/amsterdam-airbnb-announce-new-unique-agreement/.
89 Ibid.
90 Ibid.
91 https://paris.airbnbcitizen.com/fr/airbnb-simplifie-la-collecte-de-la-taxe-de-sejour-dans-19-villes-en-
france/
92 Ibid.
93 https://www.airbnbcitizen.com/the-airbnb-community-compact/.
94 Ibid.
95 https://www.airbnbcitizen.com/introducing-the-airbnb-policy-tool-chest/.
96 Ibid.
97 https://www.airbnbcitizen.com/airbnb-policy-tool-chest/.
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98 See with respect specifically to the sharing economy Michèle Finck and Sofia Ranchordás, ‘Sharing and
the City’ (2016) 49 Vanderbilt Journal of Transnational Law 1299; Joanne Scott and David Trubek, ‘Mind
the Gap: Law and New Approaches to Governance in the European Union’ (2002) 8 European Law
Journal 1.
99 Christoph Möllers, ‘European Governance: Meaning and Value of a Concept’ (2006) 43 Common
Market Law Review 313, 313 (‘governance is a version, a modification or a complement of a classic State
government rather than its successor’).
100 Joanne Scott and David Trubek (n 31), 8.
101 Aleksandra Eriksson, Nordic and Baltic Countries Step up Digitalisation Efforts, EU Observer, 26
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When debating the benefits of co-regulation we must first note that in an age
of de facto self-regulation, co-regulation would enable States and the EU to re-enter the
debate and ensure that public policy objectives are complied with. While co-
regulation has elements of ‘non state law’ it is backed by robust government
involvement through the definition of the corresponding legislative framework
and review processes.103 It is in this respect worth noting that the General Court
has also already established in UEAPME that co-regulation is only legitimate
where the ‘representativeness’ of the relevant stakeholders is given.104 Co-
regulation should indeed not be understood as the deregulation of public interests
as the legislative framework guiding co-regulatory conversations can see to this
effect.105
The second argument in favour of a co-regulatory approach is that of
information asymmetry. Platforms are data monopolies and regulators lack the
necessary data points to make informed decisions. Max Weber alerted us that
‘those who continuously participate in the market intercourse with their own
economic interests have a far greater rational knowledge of the market and interest
[in the] situation than the legislators and enforcement officers whose interest is
only ideal’.106 Involving public and private actors, co-regulation can be seen as
offering either the best or the worst of command-and-control and self-regulation.
Choosing an optimistic approach, co-regulation can bear the promise of better
norms created through compromise that facilitate innovation and experimentation
while safeguarding public policy concerns.107 We must acknowledge that policy-
makers frequently simply do not dispose of the required skillset to engage with
these phenomena. The involvement of private actors ensures that regulation is
‘reflexive’, that is to say formulated in a way understood by the autonomous social
systems it regulates.108 The involvement of private actors in the regulatory process
should indeed not automatically been seen as pejorative. Pursuant to Minow
‘[p]rivatization stimulates new knowledge and infrastructure by drawing new
people into businesses previously handled by government’.109 Through co-
regulatory solutions the interests of the objects of regulation are not eclipsed but
form a central part of the regulatory concept. Schulz and Held have stressed that
this ‘makes information-gathering easier, mainly because the players in the
103 Hanneke van Schooten and Jonathan Verschuuren, International Governance and Law: State Regulation and
Non-State Law (Edward Elgar 2008), 2.
104 Case T-135/96, UEAPME v Council [1998] EU:T:1998:128.
105 On the notion of public interest in the context of regulation, see Mike Feintuck, ‘Regulatory
Rationales Beyond the Economic: In Search of the Public Interest’, in Robert Baldwin, Martin Cave, and
Martin Lodge (eds) The Oxford Handbook of Regulation (Oxford University Press 2010).
106 Max Weber, On Law in Economy and Society 39 (Max Rheinstein & Edward Shils trans. 1954).
107 Co-regulated has also been advocated in the United States. Bryant Cannon and Hanna Chung, ‘A
Reader on Regulation (Oxford University Press 1998), and Günther Teubner, Law as an Autopoetic System
(Oxford University Press 1993).
109 Martha Minow, Partners, not Rivals: Privatization and the Public Good (Beacon Press 2003) 1245.
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Economic and Social Committee and the Committee of the Regions Upgrading the Single Market: More
Opportunities for People and Business, COM (2015), 28.10.2015.
115 See also European Commission, Communication on Online Platforms and Digital Single Market, (n 3)
4.
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116Zweckentfremdungsverbot.
117http://www.sueddeutsche.de/muenchen/mietmarkt-strafe-fuer-zweckentfremdung-von-wohnungen-
soll-verzehnfacht-werden-1.3349371.
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community; income earned by a ‘typical’ host; the number of hosts having avoided
eviction or foreclosure due to sharing income; the number of days a typical listing
is rented on the platform and the average number of days guests stay in cities.125
It is true that one of the perceived advantages of co-regulatory standards
being left to enforce to platforms is that it dispenses them from a need to hand
over large quantities of data to public authorities. Yet it is equally evident that for
purposes of auditing and review public authorities must be in a position to
evaluate whether platforms conform to the determined standards and they cannot
do so without access to the data. A number of solutions can be envisaged in this
context. The most radical option would be to allow unrestrained access to data to
public authorities that however raises a number of concerns for platforms and
personal data protection, especially as sophisticated methods of reverse-
engineering make a total anonymization of data less likely. Softer solutions can
however also be envisaged, such as the replacement of large-scale data audits with
application programming interfaces (APIs) tailored to government auditing
purposes126 and we can also think of data-sampling as another solution in this
context. While questions of data-sharing will probably have to be determined on a
case-by-case basis we now turn to an element that should be present in all contexts
of co-regulation, namely an ample involvement of variegated stakeholders.
125 Ibid.
126 Arun Sundararajan, The Collaborative Economy: Socioeconomic, Regulatory and Policy Issues,
Report carried out for the European Parliament’s IMCO Committee (2017) 24,
http://www.europarl.europa.eu/RegData/etudes/IDAN/2017/595360/IPOL_IDA(2017)595360_EN.p
df.
127 This metaphor originates in Thomas Friedman, The Lexus and the Olive Tree: Understanding Globalization
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129 Poul Kjaer, ‘The Metamorphosis of the Functional Synthesis: A Continental European Perspective on
Governance, Law, and the Political in the Transnational Space’ (2010) Wisconsin Law Review 489, 489
(‘States remain a central form of ordering but only one among several’).
130 Jeanne Bonicci, Self-Regulation in Cyberspace (TMC Asser Press 2008) 199-200.
131 These characteristics have been identified fifteen years ago by Scott and Trubek with respect to new
Serup Christensen et al, ‘Does Crowdsourcing Legislation Increase Political Legitimacy? The Case of
Avoin Ministeriö in Finland’ (2015) 7 Policy and Internet 25.
133 Communication from the Commission to the European Parliament, the Council, the European
Economic and Social Committee and the Committee of the Regions, ‘Better Regulation for Better Results
- An EU Agenda’, COM(2015) 215.
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134 Julia Black, ‘Decentring Regulation: Understanding the Role of Regulation and Self-Regulation in a
“Post-Regulatory” World’ (n 28) 103.
135 Ibid.
136 On regulatory conversations, see further Julia Black, ‘Regulatory Conversations’ (2002) 29 Journal of
http://ec.europa.eu/growth/single-market/strategy/collaborative-economy/index_en.htm.
138 https://ec.europa.eu/info/law/better-regulation/lighten-load/suggestions/add. For a critical
assessment, see Francesco Sarpi, ‘Better for whom?’ (2015) 3 European Journal of Risk Regulation 372,
374.
139 https://ec.europa.eu/digital-single-market/en/news/public-consultation-regulatory-environment-
platforms-online-intermediaries-data-and-cloud.
140 Out of those that participated, only a third however chose to react to questions with a regulatory
dimension. European Commission, ‘Full Report on the Result of the Public Consultation on the
Regulatory Environment for Platforms, Online Intermediaries and The Collaborative Economy’,
https://ec.europa.eu/digital-singlemarket/en/news/first-brief-results-public-consultation-regulatory-
environment-platforms-online-intermediaries.
141 https://ec.europa.eu/digital-single-market/en/news/results-public-consultation-regulatory-
environment-platforms-online-intermediaries-data-and.
142 Ibid.
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143 Uber has for instance relied on online petitions to pressure law-makers into legalizing the service in
their jurisdiction. See ‘Florida Needs Uber’ https://action.uber.org/florida/, and ‘Uber Moves Hawaii’
https://action.uber.org/hawaii/.
144 https://techcrunch.com/2015/07/16/uber-launches-de-blasios-uber-feature-in-nyc-with-25-minute-
wait-times/.
145 Shelley Boulianne, ‘Does Internet Use Affect Engagement? A Meta-Analysis of Research’ (2009) 26(2)
Political Communication 193, 205; Kevin Desouza and Aksay Bhagwatwar, ‘Technology-enabled
Participatory Platforms for Civic Engagement: The Case of U.S. Cities’ (2014) 21(4) Journal of Urban
Technology 25.
146 Brian Loader and Dan Mercea, Social Media and Democracy: Innovations in Participatory Politics (Routledge
2012).
147 Beth Simone Noveck, Wiki Government: How Technology Can Make Government Better, Democracy Stronger
and Citizens More Powerful (Brookings Institutions 2010); Camilo Cristancho and Jose M. Sabucedo,
‘Mobilization through online social networks: the political protest of the indignados in Spain’ (2014) 17(6)
Information, Communication & Society 750; Caroline Lee, Do-It-Yourself Democracy: The Rise of Public
Engagement (Oxford University Press, 2015).
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Union’s role shifts to standard setting, coordination, control and facilitation. While
it passes initial framework legislation private actors are largely in charge of its
implementation as the EU turns into an evaluator and a forum of debate and
information that promotes best practices.
Yet, assuming that the procedure behind EU secondary legislation constitutes
the apex of democracy and legitimacy would ignore reality. The EU has long been
plagued by accusations of democratic deficit and lack of legitimacy.148 Even if we
abstract from this meta-diagnosis and look at the concrete instance of regulating
platforms two realistic options emerge. First, the passing of top-down legislation
influenced by industry preferences, that are however voiced through lobbying
behind closed doors, or, alternatively, a co-regulatory process where such
involvement is made explicit and transparent. Indeed, the claim advanced in this
closing section is that alternative methods of governance can be seen as not
necessarily undermining but rather the stimulating democratic deliberation in the
EU.149
Modes of governance reflect a concern on behalf of the EU to secure higher
legitimacy for its policymaking.150 Scott and Trubek observed that their emergence
‘may be explained in part by the contested legitimacy’ of the supranational
legislative process’.151 In contrast to self-regulation, co-regulation offers
opportunities to bridge such concerns through the very technological shift that
underlies platforms. In a co-regulatory platform-regulation process, the number of
actors intervening can be radically expanded as technology itself can facilitate
stakeholder involvement in ad hoc consultations but also in giving new lifeblood
to existing mechanisms, such as the European Citizens’ Initiative.152 We however
agree with Verbruggen that ‘if co-regulation is to strengthen the legitimacy of EU
governance, the EU should set out in greater detail and in a consistent fashion
what it aspires to do with co-regulation, under what conditions co-regulation may
be applied and what effects co-regulation may generate’.153
The emergence of a participatory and collaborative governance model in
which public authorities, industry representatives, society and other stakeholders
co-regulate feeds into traditional regulatory bodies’ legitimacy crisis triggered by
the emergence of the Internet, echoed by the until the early 2000s dominant
148 Andreas Follesdal and Simon Hix, ‘Why is there a Democratic Deficit in the EU: A Reply to
Moravcsik’ (2006) 44 Journal of Common Market Studies 533.
149 See further William Simon and Charles Sabel, ‘Epilogue: Accountability without Sovereignty’ in
Gráinne de Búrca and Joanne Scott, Law and New Governance in the EU and the US (Hart Publishing 2006).
150 Dagmar Schiek, ‘Private Rule-Making and European Governance – Issues of Legitimacy’ (2007) 32
425, 426.
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perception that the Internet knows no borders and escapes territorial regulation.154
In the future we are likely to be faced with the question of the democratic
legitimacy of the crowd as technological developments enable novel forms of
participation and deliberation. This leads us to observe that as digital technologies
transcend geographic boundaries and yield localized results, they also present the
opportunity to develop a networked public sphere that can transform policy-
making processes for the better. Multi-stakeholder bodies that include
governments at various scales, industry, consumers and providers but also social
scientists and other stakeholders provide room for deliberation whereas platform
self-regulation and regulation by code do not.155 As such we might argue that co-
regulation can be more consistent with democratic, participatory, and
representative ideals, especially where it operates as a polycentric process involving
prosumers and other stakeholders. A process fashioned in this manner recognizes
pluralism and allows for decentralization in addition to facilitating
experimentation. We should not least stress the transparency gains that can be
achieved through such an approach where firms influence the regulatory scheme
in an open polycentric process rather than through lobbying. No doubt, the above
is the view of an optimist. Yet, in light of the arguments against self-regulation and
top-down regulation advanced above they are worth experimenting with.
III. CONCLUSION
This essay has examined various regulatory design options for the platform
economy, bearing in mind platforms’ internal operation as well as external
consequences. Throughout history disruptive technologies have transformed
industries, markets and legal systems. From this perspective, the emergence of
digital data-driven platforms is not unique. What makes it particularly challenging
from a regulatory perspective, however, is the pace with which it progresses,
which distinguishes digital transformation from earlier industrial revolutions. This
challenges not least regulators that need to define the form and substance of
platform regulation. Focusing largely on the first aspect, we have concluded that
co-regulation must be favoured to top-down or self-regulation, at least in these
early days of the platform economy.
Co-regulatory solutions bear the potential to marry the benefits of both
regulatory paradigms in harnessing the effectiveness of platform’s involvement in
the regulatory process with public oversight. In this process, which relies on
cooperation and dialogue, platforms and public authorities are collaborators rather
154 This is best illustrated by John Perry Barlow, A Declaration of Independence of Cyberspace (1996),
https://www.eff.org/cyberspace-independence (‘[y]ou have no moral right to rule us nor do you possess
any methods of enforcement we have true reason to fear’).
155 For a discussion, see Lawrence Lessig, Code: Version 2.0 (Basic Books 2006) 6-7.
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than adversaries. Such a process can allow for more informed decision-making,
easier enforcement, and continuous review and assessment. The experimental
nature of this process allows for mutual learning and the identification of best
practices as well as for a dynamic adaptation of the relevant rules over time.
It has moreover been argued that technological innovations underlying the
platform economy should be mobilized to capture the polycentric nature of co-
regulation and involve a greater number of stakeholders. Co-regulation in itself
bears the promise of polycentric governance capable of bringing multiple actors to
the table, and, ultimately, addressing some of the legitimacy concerns plaguing
supranational regulation. In using platforms as modes of deliberation and
participation, the European Commission could ensure that the regulatory outcome
is one that strikes an appropriate balance between the multiple interests involved
in helping the digital economy thrive in generates certainty and trust while also
protecting stakeholders.
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