Onyango 2020
Onyango 2020
Onyango 2020
Gedion Onyango
To cite this article: Gedion Onyango (2020): Whistleblowing behaviours and anti-corruption
approaches in public administration in Kenya, Economic and Political Studies, DOI:
10.1080/20954816.2020.1800263
Article views: 98
RESEARCH ARTICLE
CONTACT Gedion Onyango [email protected] Department of Political Science and Public Administration,
University of Nairobi, Nairobi, Kenya
ß 2020 Economic and Political Studies
2 G. ONYANGO
Introduction
This article stems from general efforts to discern public integrity and ethics in public
administration, particularly in the context of the global south. Using a case study of
anti-corruption structures and whistleblowing behaviours in public administration in
Kenya, the paper endeavours to draw implications that will arouse broader interest for
scholars in public administration and public accountability. In so doing, whistleblowing
is understood as ‘disclosures by organisation members of matters of “public interest”
[or institutional interest] – that is, suspected or alleged wrongdoing that affects more
than the personal or private interests of the person making the disclosure’ (Brown
2008, xxi). Conversely, anti-corruption approaches or strategies refer to both institu-
tional and extra-institutional processes and initiatives targeted at addressing and con-
trolling corrupt practices and behaviours, and moderating systems within bureaucratic
and societal contexts. As much as these anti-corruption efforts focus on the conduct of
public officials, they have also been designed to stimulate anti-corruption behaviours
within the environments of public bureaucracies. This is to enhance citizen oversight
and to transform generalised societal norms and cultures, which may otherwise ration-
alise or normalise corruption in public administration.
It is commonplace that anti-corruption reforms come with the establishment of
institutions and the formulation of public norms and values. Institutions such as anti-
corruption bureaus, an Ombudsman, and oversight committees that are mandated to
enforce the adoption of and compliance with ethical guidelines, conduct training, col-
laborate cross-institutionally and perform community sensitisation provide some illus-
trations. Some of these anti-corruption approaches may explicitly direct and encourage
whistleblowing, while others may present ambiguity, leaving individual public entities
to draft their own policies on whistleblowing (Onyango 2017). Whistleblowing behav-
iours can either be externally channelled, i.e. to oversight agencies, or internally chan-
nelled, i.e. to utilise internal bureaucratic oversight mechanisms and chain-of-
command to disclose witnessed misconduct (Near and Miceli 1996). In linking whistle-
blowing behaviours and anti-corruption strategies, this article sets off by first identify-
ing gaps in whistleblowing in public administration. In so doing, it addresses, albeit
hypothetically, compliance and public integrity problems in the global south, where
anti-corruption reforms have become (or may be) primary public accountability
reforms in public bureaucracies. Despite such efforts, however, existing studies on anti-
corruption reforms reveal sporadic or temporal successes and permeating failures in
most countries in the region (Persson, Rothstein, and Teorell 2013).
Such policy or reform outcomes have often been tied to the problem of behavioural
discrepancies in public administration. Analyses of the problem of behavioural discrep-
ancies between norms and values in public administration have commonly revolved
around cultural variables (Jamil, Askvik, and Hossain 2013). African public bureauc-
racies are confronted with insurmountable challenges, which arguably emanate from
the effects of their cultural contexts on the functioning of public institutions (political
or administrative). Rational biased analyses commonly argue that these institutions are
largely reliant on communal rather than rational institutional logics, leading to the nor-
malising of waywardness in public institutions (Odhiambo-Mbai 2003; Olivier de
Sardan 2013; Hyden 2013). In other words, these cultural structures curtail effective
ECONOMIC AND POLITICAL STUDIES 3
bureaucratic processes and erode oversight and controls at all levels of government
(Olivier de Sardan 2013). Therefore, understanding the attendant intricate socio-polit-
ical and economic synergies is relevant in understanding public ethics and in the ana-
lysis of corruption and problems of trust in the global south and Africa in particular.
The focus on whistleblowing behaviours as a composite of anti-corruption reforms
in local governments emanates from the fact that public sector reforms often sought in
response to the problems of accountability and ethics in local governments commonly
complicate rather than reduce problems of public accountability and responsiveness in
public administration (Carroll 1989; Grigorescu 2008). Local government reforms fre-
quently come with disruptive consequences and unsettledness in the form of loose
accountability and overlaps at the local-state level and between local-state political and
administrative units (Onyango 2020a). Additionally, there are correspondingly loose
relations between central government institutions, mainly the Ombudsman and anti-
corruption agencies, as well as central regulatory ministries with local government
structures (Treisman 2002). Therefore, it is without a doubt that in these contexts, and
given the steadiness by which some of these public sector reforms (e.g. inter-govern-
mental models) have been adopted in sub-Saharan Africa in the last decades, greater
threats to anti-corruption reforms in public administration have unexpectedly arisen
(Therkildsen 2001). Inter-governmental models have created unintended institutional
blind spots that have mostly consolidated and empowered intricate political citizenry
and identity group factions at the local-state level across Africa, and Kenya, in particu-
lar (D’Arcy and Cornell 2016). Also, it has featured an increased politicisation of
accountability reforms and deficits in organisational discipline in general, thereby nega-
tively influencing the enforcement of anti-corruption legislation (Onyango 2019b).
Furthermore, instrumental and cultural complexities and institutional hybridity that
come with these reforms broaden the accountability gaps or weaken political and
administrative controls and oversight mechanisms in public administration
(Grigorescu 2008). As such, local government structures typically take time to enhance
administrative efficacies needed for functional anti-corruption mechanisms in public
administration.
This article argues that in such anarchical circumstances of reform outputs on public
accountability, whistleblowing behaviours can become critical in controlling corrupt
behaviours in public administration. However, this is largely contingent on modalities
of prevailing administrative culture. That is to say, since whistleblowing is largely
behavioural, it relies less on conformity with formal processes, bureaucratic rules and/
or oversight controls in public administration and instead draws more on personal
traits, levels of organisational citizenry, individual motivations and the integrity of con-
cerned public administrators (Miceli and Near 1994; Van Wart 1996; Cho and Song
2015). Conversely, bureaucratic rules and controls that are central to the objectives of
anti-corruption reforms often become easily entangled or overshadowed by institu-
tional complexities and politics in public administration, especially at the local-state
level, hence slowing down the promotion of whistleblowing behaviours. At the same
time, whistleblowing behaviours do not need to be latched onto efficient administrative
structures to take place. All it takes to is to simply blow the whistle as a demonstration
instead of goodwill and a concern for integrity by administrators who witnessed a
4 G. ONYANGO
malpractice (Gelfand, Lim, and Raver 2004; Hwang et al. 2008). Pillay et al. (2018, 187)
contend that the ‘imperative, for “principled disclosure of wrongdoing,” which is some-
times considered as an act of loyalty [ … ] to the organisation and in the public interest,
contributes to an effective whistle-blowing culture’. However, several findings show
that whistleblowing not only takes a lot of courage from the potential whistleblowers to
come forth but it also involves different layers of interpretations and motivations that
consequently complicates the whole practice, including the formal and informal proc-
esses of addressing the wrongdeed.
The literature on whistleblowing in public administration in developing regions,
particularly in Africa, is limited despite increased demands for research and legislation
against the prevailing public disobedience and despite the implementation of rather
apposite public sector reforms (Schuppan 2009; Onyango 2018b). Public administra-
tion has apparently done little to understand ethical decision making on whistleblow-
ing behaviours as anti-corruption mechanisms have become central features in modern
public administration over the years. Similarly, general issues that seem to characterise
whistleblowing practices in public administration commonly stem from ambivalence in
the conception of administrative roles in matters of bureaucratic oversight in public
organisations, the fluid scalar chain and loose horizontal linkages. In addition, public
administration is animated by conflicting due processes, dissonant organisational just-
ice systems, competitive and intricate public-private and organisational interests. Either
way, these characteristics of public administration have been found to complicate
enforcement of ethical guidelines and proactive actions on whistleblowing (Zipparo
1998; Brown 2008; Pillay et al. 2018).
Taking cues from this trend while seeking to address the growing interest in discern-
ing the interfaces between whistleblowing and anti-corruption reforms and processes
in public administration across the globe, this article adopts a cultural approach –
administrative culture – to explore the correlation between whistleblowing behaviours
and anti-corruption reforms in the context of Kenyan public service. It is mainly pre-
sumed that the primary impediment to the effective functioning of anti-corruption
efforts in the public administration of unconsolidated democracies such as Kenya is the
lack of effective whistleblowing mechanisms. Extant studies on whistleblowing in sub-
Saharan Africa are bound within structural explanations that focus on legislation on
whistleblowing, while ignoring microscopic facets that reside in the behavioural or
informal dimensions of public administration. In the present discussion, I demonstrate
that insofar as common anti-corruption narratives in developing countries fail to
strengthen whistleblowing behaviours as key institutionalisation repertoires of anti-cor-
ruption structures, related accountability reforms are more likely to fail. The studies on
whistleblowing concur that the absence of a whistleblowing culture curtails the devel-
opment of an ethical climate that enhances the self-regulation and individual-responsi-
bility of public administrators (Zipparo 1998; Bowman and Knox 2008).
The approaches by most of these studies underscore the need for effective bureau-
cratisation of whistleblowing such as by enacting adequate legislation and promoting
formalised behavioural variables, i.e. codes of conduct for ethics and integrity in public
organisations (Dorasamy and Pillay 2011). Proponents of this line of thought argue
that unambiguous administrative legislation and related whistleblowing agencies can
ECONOMIC AND POLITICAL STUDIES 5
reinforce bureaucratic ethos and the ethical climate needed to institutionalise whistle-
blowing behaviours in public administration (Zipparo 1998; Kaptein 2011; Dorasamy
and Pillay 2011). The absence of this legislation and these agencies exposes whistle-
blowers to organisational and cultural backlash, namely, retaliatory responses and vic-
timisation, commonly associated with whistleblowing (Zipparo 1998). The
administrative culture on whistleblowing in the public bureaucracies of Africa in gen-
eral and Kenya in particular is, in essence, understudied. However, the utility of admin-
istrative culture in this article and corresponding ethnographical data on
whistleblowing and anti-corruption practices generally elicit analytical rather than
empirical generalisation of administrative contexts in developing countries. The
Kenyan case therefore serves as a method rather than as a theory.
including distinguishing the functions of the EACC and those of the Ombudsman
(EACC 2015; Onyango 2019a).
The mainstream of anti-corruption strategies in Kenyan public institutions integra-
tes the PSIP framework and other public accountability legislation. For instance,
through the PSIP’s Performance Contracting, government departments identify five
key indicators for implementing anti-corruption strategies in public entities as follows.
managers (Onyango 2017). The hierarchical positioning and role specialisation of pub-
lic administrators, therefore, influence patterns of whistleblowing in Kenya and poten-
tially determine the viability or performance of external mechanisms in the public
sector. Yet this ubiquitous nature of whistleblowing behaviours is also quite evident as
incidences in Kenya generally underscore that contingencies such as fear of victimisa-
tion, inaction on malpractice, lack of confidence in accountability mechanisms and
ignorance of related procedures and processes are key determinants of whistleblowing
behaviours in most bureaucratic contexts (Miceli and Near 2002; Kaptein 2011). As
such, it is not unusual that difficulties with creating effective whistleblowing mecha-
nisms in Kenya are as much related to bureaucratisation and rationalisation deficits, as
they are with complex informal processes and culture in public administration. In fact,
this may explain why whistleblowing insufficiently discloses some of the most bureau-
cratically protracted malpractices related to public procurement in Kenya. For example,
in Kenya reports by the Auditor General point out that misappropriation of public
funds at both central and local governments mostly stem from the weak and covert
public procurement procedures. The same alludes to a problematic administrative cul-
ture that seemingly facilitates rather than condemns corrupt behaviours in Kenya. This
administrative culture is reportedly biased towards bureaucratic autocracy and ethnic
solidarity, parochial bureaucratic identities, personalised administrative processes and
politicised administrative relations (Odhiambo-Mbai 2003; Onyango 2019b).
Methodology
This study draws from both primary and secondary qualitative data collected between
January 2015 and May 2016 in three county governments in Kenya. Primary data
involve in-depth interviews, informal conversations and administration of question-
naires to purposefully and randomly selected departmental and middle-level county
administrators in Migori, Kisumu and Nairobi counties of Kenya. Migori and Kisumu
counties are selected because of their proximity to the researcher and resource limita-
tion. They also present viable contexts for testing variations in administrative culture
between rather consolidated complex administrative structures of Kisumu County
(which was until 2013 the provincial headquarters of the Migori district) and adminis-
trative structures of Migori County. Nairobi County is the headquarters of the CAJ,
EACC and Transparency International-Kenya. Due to the very centralised administra-
tive structure, some information is only found at the headquarters of the CAJ and
EACC located in Nairobi, including the permission to interview the staff of these insti-
tutions in their regional offices. Interviews are conducted with specific departmental
heads and unit leaders of oversight agencies. The unit and departmental heads in the
concerned oversight agencies are formally referred by the management of the agencies
upon granting the researcher the permission to interview the staff.
A total of 77 respondents, aged between 35 to late 50s, participate in the study. In-
depth and face-to-face interviews involve 28 mid-level and senior public officials,
including the staff of oversight institutions. Both structured and unstructured interview
guidelines are used. Most of these interviews last for at least an hour. The remaining
respondents answer unstructured questionnaires, which are administered with the help
12 G. ONYANGO
of two research assistants in Kisumu and Migori counties. These respondents sign
research consent forms before interviews and filling in the questionnaires. These forms
clearly stipulate the research topic and objectives and confidential information on
security of their identities.
Oversight agencies visited include the EACC, CAJ and Transparency International-
Kenya (TI-Kenya). Referral sampling is instrumental in accessing and creating rapport
with county administrators and oversight staff. Unwilling participants, who happen to
have been purposefully selected because of their role-specialisation, recommend other
colleagues whom they consider more knowledgeable on the issues of anti-corruption
strategies and related mechanisms in the public sector. In addition, documentary ana-
lysis is used to complement primary data. This is conducted in a continuous process
and involves analysis of survey data, media and audit reports, as well as periodical
reports by oversight institutions. Data analysis involved coding, data condensation,
schematisation and categorisation within adopted conceptual dimensions and struc-
tures of decision-making on anti-corruption behaviours and accountability mecha-
nisms in public administration.
Therefore, as put by Dyne, Ang, and Botero (2003, 1359), ‘[ … ] the key feature that
differentiates silence and voice is not the presence or absence of speaking up, but the
actor’s motivation to withhold versus express ideas, information, and opinions about
work related improvements.’ In departments with ethical leadership, anti-corruption
strategies were relatively institutionalised and communicated to employees. However,
the communication and training on anti-corruption strategies is confined to high-rank-
ing public officials. Thus, the degree to which the staff is knowledgeable of existing
anti-corruption strategies and related whistleblowing procedures is contingent on their
rank and the leadership style in a particular department.
From the above statements, and many others, it is clear that administrators consider
how whistleblowing could impact them as individuals and their co-workers rather than
being concerned about the pursuit of compliance and ethics in the local government.
As a consequence, even within seemingly ethical organisational environments, whistle-
blowing could become anti-social and anti-organisational, that is, against the spirit of
teamwork. Furthermore, the quality of the institutional leadership in a particular min-
istry does not necessarily lead to an improved ethical climate when it comes to external
whistleblowing behaviours. That is, there is a problematic relationship between positive
whistleblowing behaviours and the performance of government institutions, mainly
arising from jurisdictional constraints and factors related to the core business of the
department, which are beyond concerns of anti-corruption and public accountability.
The relationship between the vertical and horizontal tolerance of corruption in
Kenyan public administration largely depends on how administrative executives gener-
ally approach issues of maladministration. Verhezen (2010) argues that managerial
position psychologically aligns administrators with either resorting to silence or blow-
ing the whistle. In departments where whistleblowing is perceptively prohibited and
where employees think that the management tolerates corruption, they resort to
silence. Managers in such departments are withdrawn from the implementation of
anti-corruption initiatives in their departments. As a result, a top-down spiral effect of
corruption and an acquiescent culture towards whistleblowing in the studied public
sector tend to favour unethical organisational leadership. Negative psychological
responses to whistleblowing arise from efforts by the county administration and legisla-
tive assemblies to control damage. However, this involves disciplining ‘soft targets’ or
low to mid-level cadre administrators instead of executive culprits. It was reported that
this causes an apprehensive general response to whistleblowers due to the fear of retali-
ation and victimisation.
This study also establishes that, for the sake of their public image and based on their
autonomous corporate status, county governments prefer internal over external whis-
tleblowing mechanisms. Departmental matters, including incidences of corruption, are
generally handled internally prior to involving the EACC and other relevant oversight
institutions. However, internal whistleblowing as an ‘unwritten rule’ is explicitly rooted
in the administrative culture. Actually, the stewardship approach of anti-corruption
reforms means that, by design and default, accountability reforms have enhanced
organisational enclaves instead of openness to external whistleblowing mechanisms.
Consequently, employees are under strict instructions and sensitised to utilise internal
solutions to suspected malpractice. From both the respondents and accessed internal
ECONOMIC AND POLITICAL STUDIES 15
memos, administrators are required to first engage the chain of command and relevant
internal mechanisms before resorting to external avenues on corruption. The use of
internal channels like internal auditing or human resource departments is considerably
more legitimate than external mechanisms for internal whistleblowing in public
administration.
In line with Tsahuridu and Vandekerckhove’s (2008) observation, organisational
emphasis on internal mechanisms in Kenya makes administrators more liable than
responsible for preventing malpractices in public organisations. That said, managerial
retaliation or disciplinary action cannot necessarily be initiated against the whistle-
blower. Rather, retaliatory responses may take stock of the previous personal imperfec-
tions or capitalise on grey areas to ‘punish’ the whistleblower. Thus, the common
administrative culture in the studied contexts put more emphasis on complying with
the hierarchy than on building an ethical culture. As such, whistleblowing as an anti-
corruption behaviour is challenging, even for ethical administrative executives to effect.
No wonder the normalisation of corrupt behaviours has prevailed over the enforce-
ment of anti-corruption strategies and ethical decision-making processes in county
governments in Kenya (D’Arcy and Cornell 2016; Onyango 2018b).
corruption because few members of County assembly are used by governors to thwart
such efforts. Budget is underutilised but projects are not undertaken (EACC 2015, 55).
In addition, internal administrative environments define the extent to which exter-
nal accountability institutions access information on corruption and other related
administrative ills in county government departments. Thus, even after a whistleblow-
ing incidence, internal oversight institutions are constrained by the influence of gover-
nors, a situation that is exacerbated by the ambiguity and the fluid nature of
bureaucratic processes. Senior county executives and political representatives patronise
internal oversight mechanisms and county government public service boards. This is
partly illustrated as follows:
Auditing is not treated as an independent department. We are still under the governor
and we are using his logistics. I want to say that we should improve on this so that we
have completely different board where I control my own finances because it is me who
knows how auditing is very important [ … ] being under the director of administration
means anything that we require we have to go through him as the one monitoring our
budget. I want to monitor my own budget in order to ensure that there is that activity
of independence (cited from one of the auditors in my interview data, 6 May 2015).
These statements interrogate the autonomy and effectiveness of anti-corruption
committees in county governments, and the extent to which potential whistleblowers
could be protected or victimised by the county administration. Public bureaucracies in
Kenya tend to be more of closed cultural orientation than open-cultural systems with
respect to whistleblowing (Hofstede 1980). Like administrators, public institutions are
closed, suspicious and secretive towards non-members. Senior administrators enjoy
high levels of formal and informal privileges, whereas their subordinates feel disem-
powered and lack of control over their administrative decisions. With such a closed
cultural orientation and a bureaucratic autocracy, whistleblowing intentions are lim-
ited. In retrospect, effective communication between departments and agencies is verti-
cally and horizontally constrained by over-centralisation and over-personalisation of
bureaucratic processes in the implementation of anti-corruption initiatives.
In consequence, whistleblowing is riskier because of its intolerance by management
and co-workers alike. The autocratic administrative culture also makes it difficult to
control conflict of interest, especially that of senior administrative executives. Besides,
internal mechanisms and, to some extent, external agencies are not appositely designed
to effectively hold governors accountable on matters of corruption and implementation
of anti-corruption strategies. That said, there are parochial interpretations of ethical
decision making that exaggerate the mismatch between bureaucratic and social identi-
ties on ethical matters. This illustrates an administrative culture that is more inward-
looking and more attentive to deepening its autonomy and authority than to building
collaborative strategies to improve technical environments for the implementation of
anti-corruption reforms.
failed) to honour summonses issued by the Commission’ (CAJ 2015, 60). Internal
investigations are conducted in an ad hoc manner based on unclear legal guidelines
and processes made on directives from the chain-of-command rather than on existing
due-processes.
As argued by Rothschild and Miethe (1999), institutional blind spots can allow cor-
rupt managers to promote administrative norms that are antagonistic to those of exter-
nal mechanisms and codes of conduct. In fact, it is reportedly not unusual for
administrative executives in county administration to capitalise on implicit institutional
gaps to beat corruption cases built against them. Studies have shown that institutional
blind spots are generally a challenge in the pursuit of public accountability in county
governments in Kenya. This has been largely because of the complex power relations,
loose control of mechanisms, and poor coordination between central and local govern-
ments (Onyango 2018a). In consequence, if the anti-corruption framework is not
appropriately designed, it may succumb to inter-governmental reform complexities
that make whistleblowing riskier, thus creating a quiescent and acquiescent administra-
tive response to corruption by employees and problems of organisational commitment.
Indeed, prevailing institutional inconsistencies on corruption make it harder for execu-
tives to act on whistleblowing in some government ministries.
No! [it] will not curtail their occurrences as everyone is culpable. It is the reporter who
will suffer in the long run. As regarding my boss, I have not thought about it because
he upholds professional ethics [ … ] anytime a complaint is raised about misconduct
(cited from author’s interview data, 12 May 2015).
The above-cited responses describe two scenarios of whistleblowing in public
administration in Kenya. The first describes a ‘disengaged behaviour based on resigna-
tion, [and] self-protective behaviour based on fear’ (Dyne, Ang, and Botero 2003,
1360). The second, which is tied to the first, indicates the intervening role of organisa-
tional culture, leadership and bureaucratic personalities in determining ethical decision
making by administrators. The stewardship approach upon which anti-corruption
strategies are founded in Kenyan public bureaucracies can, therefore, either create an
internal organisational environment for whistleblowing or institutionalise retaliatory
responses to whistleblowers, both imagined and actual. In general, the existing account-
ability frameworks in Kenyan public administration need to insulate potential whistle-
blowers from the prevailing emotional and professional ‘attacks’ and isolation to post-
whistleblowing.
Concluding remarks
Analyses and findings presented in this article have demonstrated the ubiquitous
nature of whistleblowing and underlying factors that either enhance or frustrate whis-
tleblowing behaviours in public administration. Much as administrative culture pro-
vides unusual behavioural considerations on why and how potential whistleblowers go
about interacting with existing mechanisms and dominant norms in public bureauc-
racies, and despite generic limitations provided by its frame, ethical and transparent
bureaucratic processes positively correspond to high possibilities of whistleblowing
behaviours. In line with extant studies on organisational whistleblowing across the
globe, this paper demonstrates that common variables, mainly the fear of victimisation,
inaction on malpractices, lack of confidence in accountability mechanisms and ignor-
ance of related procedures and processes, are the key determinants of whistleblowing
behaviours in most bureaucratic contexts. The general limits of rationalisation of
organisational processes may therefore need to be addressed in public organisations to
enhance both structural and behavioural repertoires for anti-corruption strategies and
whistleblowing behaviours in public administration. As shown by the data presented in
the present discussion, anti-corruption strategies and by extension whistleblowing
intentions, which are largely embedded in the technical capacities and ethical bounda-
ries of administrative executives, may confront management ‘blindness’. Management
‘blindness’ perhaps relates to an absence of available data that allow public managers to
understand the impact of their behaviours on the effectiveness of anti-corruption
mechanisms and the probable sustainability of their progress through whistleblowing
behaviours. This would most likely result in increased managerial uncertainty, resist-
ance to change that may further accrue from successful implementation of anti-corrup-
tion requirements and whistleblowing tendencies by public administrators. Hence,
little organisational commitment and collective chastisement of whistleblowers in pub-
lic administration may aggravate the management and employees’ ethical-blindness.
22 G. ONYANGO
Disclosure statement
No potential conflict of interest was reported by the author(s).
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